1 00:00:00,000 --> 00:00:04,620 Why do you think leaders hide from funding their vision? 2 00:00:04,620 --> 00:00:06,240 And the second part of this question 3 00:00:06,240 --> 00:00:10,740 was how can leaders lean into funding their vision? 4 00:00:10,740 --> 00:00:12,860 Yeah, so to answer your first question, 5 00:00:12,860 --> 00:00:15,860 why do leaders hide from funding their vision? 6 00:00:15,860 --> 00:00:18,580 I really think it can come from two places. 7 00:00:18,580 --> 00:00:23,580 One, a fear of taking on obligations 8 00:00:23,860 --> 00:00:27,100 that they feel like they're maybe going to lose control 9 00:00:27,100 --> 00:00:29,640 of the vision that they have for their brand 10 00:00:29,640 --> 00:00:33,200 when more people are putting their hands on the business, 11 00:00:33,200 --> 00:00:35,620 they maybe feel like their voice 12 00:00:35,620 --> 00:00:37,840 and their vision will become diluted. 13 00:00:37,840 --> 00:00:40,700 And then the other thing is that, 14 00:00:40,700 --> 00:00:42,480 when you think about funding, 15 00:00:42,480 --> 00:00:44,860 there's a few different routes you can go. 16 00:00:44,860 --> 00:00:48,360 You can go VC, you can go traditional bootstrap 17 00:00:48,360 --> 00:00:49,640 where you're spending your own money, 18 00:00:49,640 --> 00:00:53,600 you can go more like traditional bank loan routes, 19 00:00:53,600 --> 00:00:55,760 where you're getting a loan from a bank. 20 00:00:55,760 --> 00:00:58,040 Either way, I think a lot of people think about 21 00:00:58,040 --> 00:01:00,840 incurring debt when it comes to funding their vision, 22 00:01:00,840 --> 00:01:03,960 instead of looking at it as a strategic partnership 23 00:01:03,960 --> 00:01:06,840 and something that can help accelerate your growth. 24 00:01:06,840 --> 00:01:09,940 So I think that there's maybe just a lot of misconception 25 00:01:09,940 --> 00:01:13,100 and fear around funding your vision. 26 00:01:14,160 --> 00:01:17,700 Where do you think that fear comes from per se? 27 00:01:18,700 --> 00:01:22,120 I think fear comes from the unknown 28 00:01:22,120 --> 00:01:24,200 because maybe a business owner 29 00:01:24,200 --> 00:01:26,400 hasn't gone through funding before. 30 00:01:26,400 --> 00:01:29,120 They have a lot of unanswered questions 31 00:01:29,120 --> 00:01:33,140 and obviously you don't wanna go to like the bank 32 00:01:33,140 --> 00:01:34,520 to get your questions answered. 33 00:01:34,520 --> 00:01:37,400 But what I would recommend is talking to other business owners 34 00:01:37,400 --> 00:01:40,180 who have funded their vision 35 00:01:40,180 --> 00:01:42,000 and learn about how did they fund it? 36 00:01:42,000 --> 00:01:44,360 Did you go VC, more traditional? 37 00:01:44,360 --> 00:01:46,800 What did that mean for your business? 38 00:01:46,800 --> 00:01:48,920 And then talk to a few different founders 39 00:01:48,920 --> 00:01:51,060 who have funded their vision in different ways. 40 00:01:51,060 --> 00:01:54,280 Try to get real life experiences and testimonials 41 00:01:54,280 --> 00:01:57,240 from people to help them you make the best decision 42 00:01:57,240 --> 00:01:58,840 for your brand. 43 00:01:58,840 --> 00:02:00,440 That's awesome. 44 00:02:00,440 --> 00:02:03,280 Then Angela, how do you think the leaders lean 45 00:02:03,280 --> 00:02:04,720 into funding their vision? 46 00:02:05,580 --> 00:02:06,640 I think exactly that. 47 00:02:06,640 --> 00:02:10,040 Network with other founders who have funded 48 00:02:10,040 --> 00:02:12,520 their own vision in different ways, 49 00:02:12,520 --> 00:02:14,480 learn from their successes, 50 00:02:14,480 --> 00:02:17,160 but also from their failures or things that they wish 51 00:02:17,160 --> 00:02:18,940 they would have done differently. 52 00:02:18,940 --> 00:02:22,720 A lot of the things that are avoidable in business 53 00:02:22,720 --> 00:02:24,800 are avoidable just by chatting with people 54 00:02:24,800 --> 00:02:26,900 and learning from their experiences. 55 00:02:26,900 --> 00:02:28,780 You could listen to podcast interviews 56 00:02:28,780 --> 00:02:31,640 if you don't have a large network yourself. 57 00:02:31,640 --> 00:02:34,760 And just learn, try to take in as much information 58 00:02:34,760 --> 00:02:39,760 as possible to confidently lean into going out 59 00:02:39,760 --> 00:02:41,740 and seeking funding for your brand, 60 00:02:41,740 --> 00:02:44,320 be it trying to raise capital 61 00:02:44,320 --> 00:02:46,600 or going a more traditional route. 62 00:02:46,600 --> 00:02:49,640 Have you ever gone through that path yourself? 63 00:02:49,640 --> 00:02:52,720 I have for a different business, 64 00:02:52,720 --> 00:02:56,440 and I've also assisted people who are fundraising 65 00:02:56,440 --> 00:02:59,400 through VC, through different rounds of funding. 66 00:02:59,400 --> 00:03:03,040 And I've seen firsthand how different types of funding 67 00:03:03,040 --> 00:03:04,760 impact businesses differently. 68 00:03:04,760 --> 00:03:05,820 And at the end of the day, 69 00:03:05,820 --> 00:03:08,500 it really depends on what your goals are 70 00:03:08,500 --> 00:03:11,400 for growing your vision and what type of funding 71 00:03:11,400 --> 00:03:12,640 that makes sense for you. 72 00:03:13,920 --> 00:03:17,320 What were the lessons that you learned through that path? 73 00:03:17,320 --> 00:03:20,160 So one of the lessons that I've learned through 74 00:03:20,160 --> 00:03:22,720 getting traditional funding for my own brand 75 00:03:22,720 --> 00:03:25,440 is that you really need to have a plan 76 00:03:25,440 --> 00:03:28,720 and understand how that money is going to impact 77 00:03:28,720 --> 00:03:30,960 your business and help it grow. 78 00:03:30,960 --> 00:03:34,000 For helping clients through fundraising 79 00:03:34,000 --> 00:03:36,140 through VC and private equity, 80 00:03:36,140 --> 00:03:40,680 I've learned a little bit more about the different goals 81 00:03:40,680 --> 00:03:42,320 that those firms have. 82 00:03:42,320 --> 00:03:45,400 For example, VCs can place a lot of pressure 83 00:03:45,400 --> 00:03:47,760 on your business, which can be really great 84 00:03:47,760 --> 00:03:50,840 because you now have the accelerated growth 85 00:03:50,840 --> 00:03:52,680 maybe that you were looking for. 86 00:03:52,680 --> 00:03:55,700 But if you don't want that pressure 87 00:03:55,700 --> 00:03:58,820 and you don't wanna grow so fast and rapidly, 88 00:03:58,820 --> 00:04:00,720 then maybe something more traditional 89 00:04:00,720 --> 00:04:02,360 would be great for your brand. 90 00:04:02,360 --> 00:04:04,960 So it really just depends on, 91 00:04:04,960 --> 00:04:08,460 do you wanna grow rapid and fast and have some more pressure, 92 00:04:08,460 --> 00:04:12,280 or do you want to be making regular loan payments 93 00:04:12,280 --> 00:04:14,120 and have more of a debt incurred 94 00:04:14,120 --> 00:04:19,120 and have pressure in a different way on your brand? 95 00:04:19,120 --> 00:04:22,920 So when it comes to the implications 96 00:04:22,920 --> 00:04:26,040 or the positive things of funding, 97 00:04:26,040 --> 00:04:28,680 what did that do to your business after that? 98 00:04:28,680 --> 00:04:31,920 Yeah, so we have talked a little bit about the pressure, 99 00:04:31,920 --> 00:04:34,120 but obviously there's a lot of good things 100 00:04:34,120 --> 00:04:36,240 that come from funding as well, 101 00:04:36,240 --> 00:04:39,720 mainly being able to fund your growth plans, 102 00:04:39,720 --> 00:04:41,740 especially if you're starting out in business, 103 00:04:41,740 --> 00:04:44,120 cashflow can be pretty tight for your brand. 104 00:04:44,120 --> 00:04:49,040 And so when you fund or get a loan for your brand, 105 00:04:49,040 --> 00:04:51,120 you're able to just sort of grease the wheels 106 00:04:51,120 --> 00:04:54,480 and make sure that you have enough cash on hand 107 00:04:54,480 --> 00:04:56,960 to be able to fund your expansion efforts. 108 00:04:56,960 --> 00:05:00,280 And so that is really where the positive things come from 109 00:05:00,280 --> 00:05:01,800 when you are seeking funding, 110 00:05:01,800 --> 00:05:05,320 be it through BC traditional route, 111 00:05:05,320 --> 00:05:07,280 both of those achieve the same goal 112 00:05:07,280 --> 00:05:09,600 just in a little bit of a different way. 113 00:05:09,600 --> 00:05:11,000 That's awesome, well, thank you for sharing that. 114 00:05:11,000 --> 00:05:12,840 I know I went a little deep into that 115 00:05:12,840 --> 00:05:15,320 and some of that was, yeah, 116 00:05:15,320 --> 00:05:17,600 but I think you answered it perfectly, that was awesome. 117 00:05:17,600 --> 00:05:19,520 Thank you for sharing that, Angela. 118 00:05:19,520 --> 00:05:21,400 I have one more question for you. 119 00:05:21,400 --> 00:05:24,000 And that's all on your, 120 00:05:25,260 --> 00:05:27,660 whatever you know in your field. 121 00:05:27,660 --> 00:05:29,240 It's a very simple question. 122 00:05:30,800 --> 00:05:34,620 Angela, what tips do you have for entrepreneurs, 123 00:05:35,760 --> 00:05:39,520 maybe leaders in what you have learned in marketing? 124 00:05:39,520 --> 00:05:44,520 And if I can find the question to put on the thing again, 125 00:05:44,760 --> 00:05:47,200 I just wrote it, yeah, right here. 126 00:05:48,360 --> 00:05:50,120 Nope, it's not it, that's it. 127 00:05:50,120 --> 00:05:53,320 What tips do you have for entrepreneurs, Angela? 128 00:05:53,320 --> 00:05:56,760 Yeah, so my biggest tip for entrepreneurs, 129 00:05:56,760 --> 00:05:58,920 especially because when you get into business, 130 00:05:58,920 --> 00:06:01,720 there are so many things that are now on your plate 131 00:06:01,720 --> 00:06:04,320 and you have to focus in so many different areas. 132 00:06:04,320 --> 00:06:09,320 My biggest advice is it is okay to pick one lane 133 00:06:09,320 --> 00:06:11,880 in your marketing and completely own that 134 00:06:11,880 --> 00:06:14,400 and then expand and grow from there. 135 00:06:14,400 --> 00:06:16,200 I think that there's a real fear 136 00:06:16,200 --> 00:06:19,320 that if you're not everywhere all the time, all at once, 137 00:06:19,320 --> 00:06:21,620 then your brand is going to suffer. 138 00:06:21,620 --> 00:06:23,680 However, the opposite is actually true. 139 00:06:23,680 --> 00:06:26,680 When you take the time to really learn and grow 140 00:06:26,680 --> 00:06:28,520 in one marketing channel, 141 00:06:28,520 --> 00:06:30,420 you are going to know one, 142 00:06:30,420 --> 00:06:32,360 what performs well for your brand. 143 00:06:32,360 --> 00:06:34,440 Two, you're going to have spent the time 144 00:06:34,440 --> 00:06:35,960 in the right place for your brand, 145 00:06:35,960 --> 00:06:38,320 so you're going to be making more sales, 146 00:06:38,320 --> 00:06:40,160 which means you have more money to then go 147 00:06:40,160 --> 00:06:42,520 and expand your marketing channels. 148 00:06:42,520 --> 00:06:43,860 So to put a bow on that, 149 00:06:43,860 --> 00:06:46,760 I'd say it's okay to focus on one lane 150 00:06:46,760 --> 00:06:50,160 and actually doing that, focusing on one marketing channel 151 00:06:50,160 --> 00:06:53,160 will set your brand up for even more success. 152 00:06:53,160 --> 00:06:55,040 What's the other side of the situation? 153 00:06:55,040 --> 00:06:56,720 What could happen if you're focusing 154 00:06:56,720 --> 00:06:58,380 on multiple channels at once? 155 00:06:59,440 --> 00:07:01,560 If you focus on multiple channels at once 156 00:07:01,560 --> 00:07:04,280 and you do not have a team or the infrastructure 157 00:07:04,280 --> 00:07:07,160 to support that, you are essentially 158 00:07:07,160 --> 00:07:10,000 just spreading yourself too thin online. 159 00:07:10,000 --> 00:07:13,320 A lot of what you are doing as a founder 160 00:07:13,320 --> 00:07:16,840 or an entrepreneur is setting up everything for your brand. 161 00:07:16,840 --> 00:07:19,960 So your time is already insanely valuable. 162 00:07:19,960 --> 00:07:23,360 And so you want to focus on the area 163 00:07:23,360 --> 00:07:25,220 where you are going to get the most traction 164 00:07:25,220 --> 00:07:27,640 in your marketing because you're already so thin, 165 00:07:27,640 --> 00:07:30,040 you don't want to spread yourself even more thin. 166 00:07:30,040 --> 00:07:33,800 Focus on bringing in more demand for your brand 167 00:07:33,800 --> 00:07:35,480 and making those sales. 168 00:07:35,480 --> 00:07:37,000 I want to add to that. 169 00:07:37,000 --> 00:07:40,680 A lot of times the people have success in multiple channels 170 00:07:40,680 --> 00:07:44,380 and that not necessarily doesn't have to be a good thing. 171 00:07:44,380 --> 00:07:46,640 What if your infrastructure is not ready 172 00:07:46,640 --> 00:07:50,240 to have the growth that comes with it? 173 00:07:50,240 --> 00:07:53,080 If you, let's say you're handling 10 clients right now 174 00:07:53,080 --> 00:07:55,120 and that's what your marketing team is doing, 175 00:07:55,120 --> 00:07:57,600 is getting you 10 clients a month and you can handle that. 176 00:07:57,600 --> 00:07:59,980 And you started advertising or whatever channels 177 00:07:59,980 --> 00:08:04,280 you choose and it's 5x, it's 50 clients a month. 178 00:08:04,280 --> 00:08:06,480 Do you have the infrastructure to onboard 179 00:08:06,480 --> 00:08:08,840 those 50 clients a month and fulfill it 180 00:08:08,840 --> 00:08:10,840 and make sure they're happy? 181 00:08:10,840 --> 00:08:12,640 So you don't want to be growing at a pace 182 00:08:12,640 --> 00:08:13,840 that you can't handle. 183 00:08:13,840 --> 00:08:18,840 It can destroy your brand faster than you can expand it. 184 00:08:18,860 --> 00:08:21,940 That is one mistake entrepreneurs make again 185 00:08:21,940 --> 00:08:23,320 and again and again. 186 00:08:23,320 --> 00:08:26,400 Because oh, I can advertise and get X amount of clients 187 00:08:26,400 --> 00:08:28,000 but can you handle X amount of clients? 188 00:08:28,000 --> 00:08:32,080 How are they gonna be happy without losing quality 189 00:08:32,080 --> 00:08:33,520 instead of quantity? 190 00:08:33,520 --> 00:08:35,760 So I think that's a very big, 191 00:08:35,760 --> 00:08:37,080 I think thank you for sharing that. 192 00:08:37,080 --> 00:08:39,760 Yeah, focus on one channel. 193 00:08:39,760 --> 00:08:41,680 I think you have some thoughts you wanna share there Angela. 194 00:08:41,680 --> 00:08:43,680 I think I see it in your face. 195 00:08:43,680 --> 00:08:45,280 Yeah, I just, I love what you're saying 196 00:08:45,280 --> 00:08:50,280 because it's so true is if you are putting a gas on the fire 197 00:08:50,440 --> 00:08:53,320 you wanna make sure that you have the ability 198 00:08:53,320 --> 00:08:55,040 to then service those clients. 199 00:08:55,040 --> 00:08:57,600 And so by focusing exactly like you said, 200 00:08:57,600 --> 00:09:00,080 you're on one channel and then slowly growing 201 00:09:00,080 --> 00:09:01,760 once your infrastructure is in place 202 00:09:01,760 --> 00:09:04,600 and you have the ability to serve those clients 203 00:09:04,600 --> 00:09:06,960 that is going to set you up for success. 204 00:09:06,960 --> 00:09:10,640 A lot of what I do in marketing is focused on one, 205 00:09:10,640 --> 00:09:14,480 obviously bringing in more people to purchase from a brand 206 00:09:14,480 --> 00:09:15,860 or become a client. 207 00:09:15,860 --> 00:09:18,620 But two, make sure that that client experience 208 00:09:18,620 --> 00:09:22,260 and the followup after somebody purchases is rock solid. 209 00:09:22,260 --> 00:09:25,180 So then you can maximize what you had already done 210 00:09:25,180 --> 00:09:28,240 in marketing and get referrals for your brand. 211 00:09:28,240 --> 00:09:32,160 Essentially, if you are able to create a wow experience 212 00:09:32,160 --> 00:09:33,740 for your customers and clients, 213 00:09:33,740 --> 00:09:36,080 they will go out and refer you business. 214 00:09:36,080 --> 00:09:38,400 And so now all of the time that you spent 215 00:09:38,400 --> 00:09:41,040 and all of the money that you spent getting that one person, 216 00:09:41,040 --> 00:09:43,520 they will go out and be an advocate for your brand. 217 00:09:43,520 --> 00:09:46,200 And so it creates this great network effect. 218 00:09:46,200 --> 00:09:47,720 But exactly like you said, Harry, 219 00:09:47,720 --> 00:09:50,540 if you don't create that wow experience, 220 00:09:50,540 --> 00:09:52,320 now you have somebody working against you 221 00:09:52,320 --> 00:09:53,600 where they're saying, don't work with them. 222 00:09:53,600 --> 00:09:54,560 It was a nightmare. 223 00:09:54,560 --> 00:09:56,400 I did not have a good experience. 224 00:09:56,400 --> 00:09:57,760 That's not something that you want. 225 00:09:57,760 --> 00:10:01,440 As a business, you're trying to create great experiences 226 00:10:01,440 --> 00:10:02,880 for your customers and clients. 227 00:10:02,880 --> 00:10:05,060 So make sure you have the processes in place 228 00:10:05,060 --> 00:10:06,080 to support that. 229 00:10:07,000 --> 00:10:08,400 That's crazy you mentioned that. 230 00:10:08,400 --> 00:10:10,160 And I had an experience yesterday. 231 00:10:10,160 --> 00:10:13,520 So I had a team of people coming in 232 00:10:13,520 --> 00:10:18,220 doing some handyman work in my house. 233 00:10:18,220 --> 00:10:20,240 And I was starting to talk to the guy. 234 00:10:20,240 --> 00:10:23,240 He used to own his own company for handyman services. 235 00:10:23,240 --> 00:10:25,040 And he said, hey, and COVID happened. 236 00:10:25,040 --> 00:10:26,320 I lost a lot of business. 237 00:10:26,320 --> 00:10:28,980 So I ended up working for someone else and he does, 238 00:10:28,980 --> 00:10:30,720 he gives me the jobs and I do it for him. 239 00:10:30,720 --> 00:10:32,560 Now, I don't know if he's an independent contractor 240 00:10:32,560 --> 00:10:34,280 or he's on payroll. 241 00:10:34,280 --> 00:10:35,720 I don't know what it is. 242 00:10:35,720 --> 00:10:38,960 Either or in the process, what he did was 243 00:10:42,520 --> 00:10:44,280 there's a sideboards that you're supposed to grab. 244 00:10:44,280 --> 00:10:46,640 You're supposed to switch one or the other out. 245 00:10:46,640 --> 00:10:49,240 And he got the wrong sideboard. 246 00:10:49,240 --> 00:10:52,040 And he cut it in place and put it back in there. 247 00:10:52,040 --> 00:10:53,720 And in the middle, I said, hey man, 248 00:10:53,720 --> 00:10:55,720 this is the wrong sideboard. 249 00:10:55,720 --> 00:11:00,200 And he's like, oh yeah, but it was like $45. 250 00:11:00,200 --> 00:11:01,280 I don't know, it doesn't matter. 251 00:11:01,280 --> 00:11:02,400 You gotta go, so change it. 252 00:11:02,400 --> 00:11:04,020 It's not what you do. 253 00:11:05,200 --> 00:11:07,720 As a business owner who is thriving 254 00:11:07,720 --> 00:11:10,040 and making sure a customer's having great experience, 255 00:11:10,040 --> 00:11:12,080 he overlooked that part and not saying 256 00:11:12,080 --> 00:11:13,840 that he needs to learn a lot. 257 00:11:13,840 --> 00:11:18,840 But a thriving business owner would have made sure 258 00:11:18,940 --> 00:11:21,720 that a customer had a great experience. 259 00:11:21,720 --> 00:11:23,760 But now in the future, I'll make sure 260 00:11:23,760 --> 00:11:26,120 that I don't recommend any of those people 261 00:11:26,120 --> 00:11:28,200 because I do not have a great experience. 262 00:11:28,200 --> 00:11:31,320 And it was as small as switching that out, 263 00:11:31,320 --> 00:11:33,600 making sure, hey, that was a great thing. 264 00:11:33,600 --> 00:11:36,720 Because before that point, he did such a great job 265 00:11:36,720 --> 00:11:38,480 making sure I had a great experience. 266 00:11:38,480 --> 00:11:40,840 But until that point, when it was like, oh my gosh, 267 00:11:40,840 --> 00:11:42,200 you know what I mean, he didn't care about 268 00:11:42,200 --> 00:11:44,600 what my house looks like or what it looks like. 269 00:11:44,600 --> 00:11:47,480 So that is that small process. 270 00:11:47,480 --> 00:11:49,440 And that's the difference between 271 00:11:49,440 --> 00:11:51,580 buying a Lamborghini for yourself 272 00:11:51,580 --> 00:11:53,260 and going in a Honda. 273 00:11:54,240 --> 00:11:57,440 People buy both cars, both cars do the same thing. 274 00:11:57,440 --> 00:11:59,240 But there's a difference between the experience 275 00:11:59,240 --> 00:12:00,800 you have from buying a Lamborghini 276 00:12:00,800 --> 00:12:03,080 to driving it forever in a Honda. 277 00:12:03,080 --> 00:12:04,440 There's two different things. 278 00:12:04,440 --> 00:12:06,240 Not a saying either are bad or worse. 279 00:12:06,240 --> 00:12:10,600 That's people pay for experience when they pay for a car. 280 00:12:10,600 --> 00:12:12,400 And that's same with digital marketing, 281 00:12:12,400 --> 00:12:13,680 that's same with any business, 282 00:12:13,680 --> 00:12:16,520 that's same with any experiences you have with any business. 283 00:12:16,520 --> 00:12:17,800 And that's what you can charge. 284 00:12:17,800 --> 00:12:20,000 This much money, you can charge this much money, 285 00:12:20,000 --> 00:12:21,400 you can charge this much money. 286 00:12:21,400 --> 00:12:22,600 That's the only difference. 287 00:12:22,600 --> 00:12:25,520 And most people don't understand that, it's that experience. 288 00:12:25,520 --> 00:12:26,680 Yes, absolutely. 289 00:12:26,680 --> 00:12:28,200 I love that real life example 290 00:12:28,200 --> 00:12:30,520 because I think it's so relatable. 291 00:12:30,520 --> 00:12:33,180 Everyone has had a need in their home, 292 00:12:33,180 --> 00:12:34,640 even if they're renting, 293 00:12:34,640 --> 00:12:37,000 somebody comes in and performs maintenance 294 00:12:37,000 --> 00:12:40,280 and you can really relate to that experience. 295 00:12:40,280 --> 00:12:41,600 One, it's kind of annoying 296 00:12:41,600 --> 00:12:43,600 because you have to set the time aside, 297 00:12:43,600 --> 00:12:44,480 you have to be home, 298 00:12:44,480 --> 00:12:47,720 you have to make sure that your schedule is adjusted. 299 00:12:47,720 --> 00:12:50,300 And so then to have that experience 300 00:12:50,300 --> 00:12:53,180 be either really great or subpar, 301 00:12:53,180 --> 00:12:54,720 it really makes an impact. 302 00:12:54,720 --> 00:12:59,000 And I love also your Honda versus Lamborghini experience. 303 00:12:59,000 --> 00:13:03,200 There's really nothing stopping you as a service provider 304 00:13:03,200 --> 00:13:06,840 from that Lamborghini level of service 305 00:13:06,840 --> 00:13:09,140 when you are helping your clients, 306 00:13:09,140 --> 00:13:11,780 other than making sure that you have your systems in place. 307 00:13:11,780 --> 00:13:14,960 That is really what's going to help support you 308 00:13:14,960 --> 00:13:17,760 and be able to provide that excellent service 309 00:13:17,760 --> 00:13:18,840 to your clients. 310 00:13:18,840 --> 00:13:20,160 Thank you for being here today. 311 00:13:20,160 --> 00:13:22,640 I'm really happy that you tuned in to Vision Pros Live. 312 00:13:22,640 --> 00:13:25,300 I'm looking forward to seeing your reactions 313 00:13:25,300 --> 00:13:27,600 as these episodes continue to move forward. 314 00:13:27,600 --> 00:13:29,280 This is going to get more and more fun. 315 00:13:29,280 --> 00:13:31,080 We'll have more and more engagement as well. 316 00:13:31,080 --> 00:13:33,200 We'll invite people to participate in the show 317 00:13:33,200 --> 00:13:35,560 and thank you for giving us your time and attention. 318 00:13:35,560 --> 00:13:38,280 Have an excellent time building out your vision 319 00:13:38,280 --> 00:13:57,280 and becoming a Vision Pro yourself.