Tell me what defines a great leader.
Empathy for others, definitely empathy for others
and knowing what your strengths are
and what your weaknesses are.
So I went into the business,
when I first started my school
at Mitchell Telecommunications Consulting franchise,
that was the first time I went into
actually owning a franchise is knowing
what are the things that you like to do best.
So I tried everything on that
and then I realized there are some things I'm not good at
or I just didn't really wanna do.
I just weren't all that exciting.
I wasn't gonna be very good at it
because I really didn't like doing it.
So knowing how to delegate those things
that you don't like to do or you don't want to do
to other people who have a passion
for those sort of things on there.
That way you can concentrate on your skillset
and what you do best.
And then when you have people around you
that's working for you, have some empathy for them
and really get to know them quite a bit as people.
When I was working for the master franchiser over at Taco Bell
and help building up her teams
throughout the Sacramento, California area
on the different, she had about 50 Taco Bells out there.
And I built up her teams
and it was really getting to know the employees
who really what did they want out of life?
What were they looking to get into?
And just, did you wanna move up in the world
in the world of Taco Bell or becoming a manager
or assistant manager or chef leader or something like that?
Finding out from them, what is your goal?
And then helping them towards that goal,
having some feelings towards them,
getting to know what their aspirations are in life
and just helping others as much as possible.
I think it was Zig Ziglar who said,
you help as many people get what they want in life,
you get what you want in life, something like that.
Fair phrasing a little bit.
But that's the whole idea behind being a good leader
is helping people get what they want
and being a good, just a business owner as well
because you are helping other people get what they want.
So putting that all together, you help people,
you'll get to where you wanna be.
And the lady from the Taco Bell,
her name was Kathy, right?
If my name is Cersei.
Yes, yes.
I remember your story.
I tell you, I've been talking about you since I met you.
Thank you, Bob.
Of course, of course.
So when it comes to you personally,
these are thoughts that I wanna know from you
because I wanna also get to know Greg as well.
What is success to you?
Javonka, it is being able to do what I want
when I want on that one.
So it is nice to be able to feed the family
and pay the bills.
That is one good thing about being successful
and not have to live paycheck to paycheck.
That is always successful as well.
But the most important thing to me is that my time is my own.
I can go out and do the things that I wanna do
whenever I want to do them.
In my particular area of consulting,
I do this pretty much all by myself.
So it is like having a job basically on that.
If I work, I get paid.
If I don't work, I don't get paid.
Simple as that.
But I get to decide how much I wanna work
and how much I wanna get paid on that
where with a job, you just go in nine to five
and you've got that set pay scale
that you're gonna be on.
Here I don't.
If I want to work a little bit harder, a little bit smarter,
I do have other people that will do quite a few things
for me to help me out.
But my work with the people are one-on-one on that.
But if for some reason I don't feel like doing anything
that day, then mark on my schedule,
or day off and then just go out and do whatever I want.
So I like the freedom.
I think being able to do what you want when you want.
And of course, having the money to do it
is definitely success for me.