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team. I've got my my fiance, he is the operations director. And

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then I actually have his mother in law who is the admin director.

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Then I have an incredible team in Pakistan, they help me a lot

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with the projects that she's like my right hand woman. She's

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incredible. That's awesome. What's your name? Her name is

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Jamie. I've got to recruit Jamie. Okay, so

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yes, I've worked with some incredible teams as well in

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Pakistan. Very, very humble. Very good at the team I worked

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with Elise paying attention to instructions and then

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leadership as well. We, we had a nightmare with a team in the

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Philippines. I have two other teams in the Philippines I love

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by the way, but this one was fabricating reports. They're

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falsifying their reports. Oh, wait, I'm in charge.

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I'm in charge of the team in Pakistan too. And the team in

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Pakistan took it really, really well. So when I had covered the

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problem, and had to go eat crow, you know, and and own that I

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messed this up. The Pakistan team was so cool about it. They

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were they were such good people. They're ready to just jump in

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and help out. They're instantly forgiving. And, you know, like

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it was, it was really neat to see them step up. So it's been

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so yeah, I would say the Philippines, Pakistan, India,

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and then Central South America, like, I love hiring out of all

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those countries, always find great people. Yeah, I think

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there's something so incredible about it. And I've been hiring

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a lot more from Pakistan at the moment, because they seem to

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have an incredibly holistic view of business and what needs

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to be done. And they're so they're able to take feedback so

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well and just run with it. Like they, they solve problems that I

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didn't even know I had until they said we've solved this

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problem. Like, oh, my, they don't ask for like, there's not

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this permission. It's like, I'm thinking like, we should do

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this. It's like, yes, let's do that. I love I love it. Yes,

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proactive. Proactive is very true. I saw the same thing. And

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that's not the same for all cultures. And sometimes we need

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somebody who's proactive. And sometimes we need somebody who's

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more reserved. So we'll be talking about that as we dive

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into leadership and, and this aspect of conscious and kind

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CEOs that that you stand for. So before we do that, Caitlin,

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what are three books or resources that you recommend for

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other visionary leaders out there? I'm gonna take some

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notes.

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So these books were ones that completely changed my awareness

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and mindset on what is possible. So the first one, it's probably

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no surprise, The Secret by Rhonda Burns. She allowed me to

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really see things in a not like a victim mentality, it was more

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like things happen for us, not to us. So it was really, it was

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so powerful in shifting my mindset and seeing the positive

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out of real immense challenges that you go through in business.

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So that was the second one is The Big Leap by Gay Hendrix. And

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that was a beautiful way for me to start to understand more of

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emotional intelligence and awareness, and to understand the

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self sabotaging behaviors that we all do. So we really

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normalized, you know, as there's like this dip before you really

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up level, so it's really being able to identify and not hone in

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on the story of it's not working. It's like, instead of

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I'm in a dip, I'm like, Oh, my God, it is working. This is

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working, because this is what happens next. And the third book

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that I absolutely loved is called You're a Badass at Making

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Money by Jensen Chero. So I love Jensen Chero. I remember I was

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living in Bali, and I was going for a run. And I was listening

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to her audio book. And she's she's funny. She's so relatable.

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And the way that she spoke about money was in such a kind

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context, that I'd never really heard before. And she really

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allows in your book in the book, tangible ways to shift how you

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see and view money and how to attract more of it, which is

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what's obviously needed in business. So they were really

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amazing books.

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I'm happy you said these three. One, The Big Leap fell off my

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radar. Two, You're a Badass at Making Money. I hadn't heard

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that book. So that's always fun when my my library gets

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expanded. And then three, I've had so many people in the last

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couple of years downplay the value of, you know, the Netflix

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show The Secret. I mean, the book The Secret. You know, and I

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watched the Netflix version of it. And I loved it. And I got

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to attend a conference with John Asirak, who's in it and and

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see him speak and, and learn from him a little bit. And it

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was, it is one of those types of knowledges that knowledges

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that we take for granted. Oh, you know, that we're like,

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instantly, as soon as you learn it, it's like, oh, well, this

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is just common sense. And there's not there's no such

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thing as common sense. That's just our, our, I don't know, our

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ego jumping in and saying, wow, we really don't appreciate what

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it is that we just learned anymore, because it was so easy

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or so simple. But I'm a huge fan of that, that book, that

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movie, that that concept of law of attraction and beyond that

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there's just there's just so much universally applicable

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value and evidences related to it that made it super easy to

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shift my mind in ways that without it, I don't think I ever

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would have discovered further thoughts on it. Oh, my God, I

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agree totally. And I think it's in the powers in the simplicity

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and the powers with you, like it completely changed my

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viewpoint on I'm powerless, everyone else has the control

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to actually what this is within my power. And then you have

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those real tangible steps of how can I apply this in my life?

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And you test it and it works. And you're like, what? And I

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completely changed the way that I do business. Now I integrate

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the law of attraction and all of those. I've always been quite

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a positive person anyway, but a lot of the gratitude in what I

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do, because I've seen the results firsthand, and it's,

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it's really it and it's so simple. Yet, and especially

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when things become chaotic in the business world and in life,

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we ground back into the simplicity of those practices.

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And then it helps recharge you back up really quickly.

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Absolutely. So if any of you have ever been through a period

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or think there may be a period of life where something chaotic

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may come up, whereas something challenging might come up, or

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you're looking to also become a more conscious and more kind CEO,

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this shows for you, we're going to be talking about a

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profitable world and how to drive that forward. As a

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conscious and kind CEO, there are multiple ways you can get

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to that victory, you do not have to be kind at all in order

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to drive profitability. And that's something I think

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Caitlin, I both stand against is wait a second, let's do this

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the right way. Let's do this the way that really lifts people

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up. So we're going to be right back. We're going to dive into

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Caitlin's vision, talk about that, and we'll see on the other

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side. All right, welcome in to Vision Pros live with Jackson

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Callum. I'm your show host. We'll be doing interviews for

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visionary entrepreneurs and guest leaders who are building

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fantastic visions out there. Hey, what's up, everybody?

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Welcome into another episode of Vision Pros live. I'm your

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show host, Jackson Callum, founder and CEO of First Class

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Business, and I'm excited to have Caitlin Cook on here. She

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is cooking. She has got this awesome concept of a profitable

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world led by conscious and kind CEOs. We're talking about

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leaders who really care at a deep level about their people

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and how that can drive even greater success. I think all of

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us have the opportunity to level up in this regard. And the

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cool thing is when you level up in a way that helps your

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people internally, you create an exponential ripple effect of

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results with those that you're serving outside of your

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company. So definitely come in, take some notes, see what she

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has to say. And before we bring Caitlin on stage, a couple of

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other resources to help you with your progress in your

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journey, whether you're a beginning entrepreneur or

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you're up there with the best of them and crushing it multiple

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times. We got Dave Maros program hard to kill. This

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program has been awesome for me as well, even though Dave is

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on a mission to help 100,000 veterans lose 2 million pounds

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collectively. He's an award winning podcaster. He's got one

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of the best military podcasts there is he's interviewing

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extremely awesome people about their health journey and about

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their life lessons that they've figured out too. And one of the

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challenges facing our military right now, especially the

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veterans who come home is once they get reintegrated into

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society, I think most of them would laugh at the idea of that.

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They're not super well received, but even further, they

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stop doing their basic trainings within the organization, the

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military, and they start to gain weight. And as you gain

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weight, I think we all know this, as we gain weight, it

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becomes very hard to remember our true fall identity and

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feel comfortable in our own bodies. So I love what he's up

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to helping them stay on track with their health. That's why

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we've joined the team and partner with him on this. And

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anyway, we've got a lot to share there. And we hope you join

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us over in the communities at hard to kill.org. And we have

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organized that the rock hope for Latinos, that's

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opportunities, opportunities for Latinos. Specifically, we

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also have opportunities in India. We also have

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opportunities in the Philippines. We're expanding

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this program. The success that we've had with the Latinos,

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we've worked with this phenomenal. They are the ones

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who actually drive my show forward and are doing the

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screen sharing and doing the promotion and the sharing. It's

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so awesome to train these individuals up, most of which

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have never been virtual assistants before. And they

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don't learn how to just become virtual assistants and what

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we call digital ambassadors. They become executives in the

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process. We're teaching them how to be executives. And in

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fact, in most cases, they already know how to be

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executives. So it's mainly just an opportunity to say, Hey,

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bring your executive skill sets over, come work with us and

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let's all build something amazing together. They have

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their own podcast as well. They just interviewed Keke

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Anglais, who has 900,000 followers on subscribers rather

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on YouTube. And they're learning English. They're doing

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amazing things. I hope that it expands your capacity to

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understand what it could be like to hire. We don't have

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anybody hired in Belize, Honduras or El Salvador yet,

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but the individuals that are in those specific countries,

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they're often lucky to have a dollar a day wage. We can

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change the world tremendously by diving in and contracting

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individuals throughout the world, helping them realize

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there are opportunities and leading them to greatness. What

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would that be like for this family to go from $1 a day to

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you perhaps paying them $3 to $5 an hour and then seeing

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your business take off because of the results you can create

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together? It's amazing what you can do, by the way, hint, hint

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with chat, GPT and translation services online. So explore

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that on your own or come join us in opportunities and see

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how we can again change the world together. Another big

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one is the water project. I know it looks like I'm

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leaving, but I'm actually grabbing my empty water bottle.

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This is the closest to thirsty I've ever been in my life. So

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when I found out about the water project, I was like, my

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goodness, there's millions of people who don't even have

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access to clean drinking water that I need to rock this mic

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and talk about this and help people understand that we've

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got an opportunity to step up and help thanks to the water

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project. If you go to their site, you can actually pick a

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community that you want to help and it'll tell you how many

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people receive the help. It'll tell you the project they're

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working on. And even if you just contribute $5 to this, they

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then show you the outcome of that project. So you get to see

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where your money went to use. And we're talking about like a

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borehole well, as they call it, or a sand dam. This is a water

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source that is going to impact them for probably 10, 20, maybe

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even 30 years and beyond. They educate the community on how to

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maintain it. These kids celebrate water the way my kids

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celebrate Christmas Day. And some of your kids don't even

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celebrate Christmas Day the way these kids are celebrating

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water. So if we can jump in and help out with this, that's

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awesome. The best thing I think that you can do to help instead

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of just feeling like you have to give $5, spreading the word,

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you might be the one who connects somebody to this who

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ends up giving $5,000, $10,000, $100,000 to this operation and

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bringing water to many, many people. So never underestimate

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your ability and power to share. While also, of course, if you

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want to be one of the direct people who contributes, dive in

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with us and let's make that happen. So without further ado,

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Caitlin Cook, welcome to Vision Pros Live. Thanks for joining

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me today. Thank you. Oh, that was so wonderful. I love the

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water project. Isn't it awesome? Is that the first time you've

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heard about it? Yeah, it is. That was really helpful. Yes.

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Spreading the word, making it happen. I will. I love that.

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That's like that's incredible. I would definitely be spreading

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the word about that. Oh, that's awesome. I'm super happy to hear

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that. We can we can wrap up. No, we've got an awesome vision to

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dive into. We've got so much more to uncover. So Caitlin, do

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me a favor. Tell you got you've got years on this planet.

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You've been working in the CEO space and business space for

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a while. You look 16 but at the same time, I know you've got

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more than more than a few years in business. So walk us

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through what if we were to we can look at your LinkedIn and

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your resume but what are some of the things you wouldn't catch

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on that that define your leadership path? Oh, so the

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things you probably wouldn't see on my LinkedIn or socials

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would be all the struggles I went through when I was younger.

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Um I am I am a twin. So I am one I'm the youngest of four. So

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the way that I grew up in being a twin is that I was never

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individualized. I was always it was always the twins, the

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girls. So we never really had an identity and if I did, it was

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merged into the two of us. So I got to it to an age where I was

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about fourteen and I just and when I would do something if my

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twin sister wasn't doing it, I felt like I shouldn't be doing

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it. And I was like, that's not right. So I I completely

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shifted and I'm like, let me just create my own identity.

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What does that mean to me? What does that look like? And I

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decided I've always loved numbers. Numbers is my thing.

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Like numbers tell a story for me. So I um I jumped into

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banking and I absolutely loved it and it was there that I

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actually became I was promoted within a year every year that

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I was in the um and I never put my hand up for a promotion. I

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was always asked to be promoted. So I was like, there's

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something here that I'm missing. And so I've always had

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that inner um that inner I guess leadership quality but

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I've always um struggled with imposter syndrome. So I never

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believed I could do it and I always identified as being a

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twin, being the two of us. So I could never outshine her or do

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something she didn't do. So it's through this real

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realization um and becoming a leader in the banking industry,

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I then went, I'm gonna just take a career break and

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completely change everything I've ever known and then

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discover who I am at 26. So I did and I moved to the other

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side of the world and I met my now fiance there but it was

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through that trial and error and completely changing my

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environment and changing everything I ever knew. I

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figured out how to stand on my own two feet. How to be a

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person that I wanted to be and how to really fail at a lot of

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things and then build the resilience to stand back up.

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Um and that was incredible and then a real pivotal moment was

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when my partner and I found out we were pregnant with our son.

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He was four months and we had no idea and then um I became we

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had to become parents like very very quickly and I was my I

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just turned thirty and there's this real beautiful kindness

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and awareness and consciousness that comes from

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birthing a child and wanting to be that mother and all of a

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sudden I saw myself through his eyes and there was a real

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softening to how I defined myself and I went I can be a

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leader but not in the masculine. You've gotta do this

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in a real like empathetic understanding honest way and

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that felt right to me. So that's how I kinda transitioned

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into the CEO and helping leaders at this level. Yeah. Oh

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I love that. I'm a big big believer that moms make the

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best leaders. Um that is uh it's so overlooked in the

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business world and there's so much opportunity not to. I've

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got a horrible joke in the meantime. Um which is um this

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interview is not gonna be complete unless I get the

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chance to interview your twin. Uh I am totally kidding

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though. Not not not fair. I hope nobody ever seriously tell

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you to do that in the podcast world. Um I got twin nieces,

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Gracie Madison. They're both amazing. Um they're

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definitely their own personalities and I I hope

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they don't struggle with that. Now now if I ever have twins

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in the future, I'm gonna have to think, okay, how do I make

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sure I help them establish their own identities because I

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can see how that would that would be a interesting paradigm

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to grow up in. So shifting back to moms though. Alright, so

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moms making the best leaders. I have my own theories and

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views on this. You just shared a dynamically powerful one

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which is when your child was born, you begin to see your

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life through his eyes which is an incredible manifestation

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exercise. Um you know, a meditation exercise to think

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through that. I guess uh not even self-awareness. It's like

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beyond self-awareness. What what is it about? What is about

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moms and how do we how can how can strength come from

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nurture and softness and um you know, you know, even the even

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the word delicate comes to mind. Um you know, like how how

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do those lead to strength that also create results or

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profitability? Let's try to tie this all together. Oh, I love

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that. Oh and this I used to believe you can never

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intertwine those. I used to believe like it was very like

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you know, it's gonna be harder but it was solid and then

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when you see yours think that. Yeah, very much so and I

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think I when I uncovered because you have to merge when

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you're a parent, you've got when you're a mom, you've gotta

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merge business with life and like you know, Alfie's walked

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in on me on meetings every now and then and I can't just be

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like oh hi honey like that's that's not me like yes you

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wear different hats and things but I wanted to kind of flow

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in these different identities and I think the beautiful

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thing about motherhood is in the absolute depth of empathy

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of vulnerability means you are completely open and when you're

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completely open you are saying I may get hurt and I'm

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probably going to because I have before but I'm still

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willing to do it anyway and that pivotal moment creates

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profound resilience and the ability to keep showing up even

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when your heart is on the line, even when your child is in

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front of you, when you know at one point you have to say

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goodbye to them. It's the same when you're leading a team.

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You've gotta delegate and hope and pray that they can do a

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good job and if they don't, you need to just lead again and

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tell them how to do it and like it's this constant ebb and

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flow. You're never gonna get to leadership status and then

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you're done. You're constantly evolving with it and I think

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that's something that I've found where people are like I'm

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at the CEO level, I'm done now and it's like no, you're at

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the CEO level, your leadership is now just the gun. Like you

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need to now continue to nurture that and it is really in those

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moments of kindness but it's first and foremost kindness to

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yourself before kindness to anybody else and the kindness

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to yourself means you can't be a people pleaser like you used

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to be. So there's resistance, there's like it's

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uncomfortable, there's boundaries you need to put up

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because I want my child to be able to say yes and no when he

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feels like it which means I have to do that. I have to say

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what's a no to me and what's a yes to me and then know that

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it's not my control how somebody else reacts. Yeah.

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So, there's so much opportunity there and moms who are getting

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back into the workforce, I see some self-sabotage happening

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where they they feel like they don't they don't belong in the

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workforce, they don't have a job description or a resume when

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in reality they just don't often know how to talk about the

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reality of their existing resume. Two, on the flip side,

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a lot of leaders might bring somebody in who's that softer,

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kinder, more delicate person but they don't know how to

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activate. They they don't know how to endorse and empower that

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individual and so they end up almost muzzling. You know,

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somebody who could be their greatest strength by their side

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to bring a new dynamic. So, there's gotta be a respect

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provided by the executive in order to benefit from it but

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moms, you guys have you have been managers for however long

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your child, right, has has been with you and our children are

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in subordinate in nature. They they do not always listen. You

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cannot fire your child. You don't want to fire your child

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for fun but like they might hate you, right, and and really

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struggle with a situation and you have to have the ingenuity

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to figure out, alright, how do I keep loving this entity that

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hates me, right, and and how to make things work. The

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superpowers that come with with that level of dedication as a

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manager, I don't understand how companies don't see the power

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of that, how they don't realize the byproduct of having

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somebody who can keep your retention together which is one

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of the bottom line factors of whether a company is gonna

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succeed or not. So, I'm I'm I'm gonna get my my my high horse

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now on on or my my pulpit I guess. So, Caitlin, what's your

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vision for the those that you serve? So, my vision from a

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simplistic standpoint has always been to help people

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grow their business, make more money and impact the world.

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And from a more complex expansion on that, it's being

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able to intertwine serving and helping the world become a

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better place. However, that is means to the CEO or the leader

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that I'm working with. As well as making more money

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obviously because it drives business. Um but growing their

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business means they have to grow. So, there's always an

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underlying factor. So, the thing that I absolutely love is

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helping people grow. Helping people grow how they show up.

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Grow in their emotional intelligence and awareness. Grow

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in their joy and their capacity to lead a team. So,

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that if you're not willing to grow your business isn't

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gonna grow which means you're not gonna make as much more

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money. It means you can't improve. So, let's start at

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this sector. Um that's so fun. It is so fun when someone

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actually goes, I get it. I get it. I've done it. Like I'm

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growing and you can see the joy in the journey. It's not

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now a destination. It's the journey. The moments on that

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journey. It's creating them to be the person they're meant

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to be. That better version of themselves and they just light

399
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up when they find that and it's I'm addicted to that. Right.

400
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Yeah. To seeing them just go, oh, this is who I'm meant to

401
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be. This is what I want. Yes, absolutely. It is. That's kind

402
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of the pinnacle of of leadership. Um right is is

403
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seeing that. Um I'm I'm grateful for the way that you

404
00:24:18,960 --> 00:24:21,840
defined it. Let's talk about your vision. You mentioned

405
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Bali. You've mentioned Spain. A couple of different different

406
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countries and opportunities but what do you what do you see

407
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for yourself on the horizon? So, a vision for me has always

408
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been freedom. Complete freedom and I mean obviously

409
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financial freedom but I also mean time freedom and I mean

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emotional freedom. So, being able to detach from the

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emotional addictions that I have so I can teach my son how

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to do that and I can be with my partner better and be more

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present and more aware and then those around me who want

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to learn how to do it can do it too. Um but I want to be

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able to to take time off when I need because I need it and

416
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I'm wanting it and I want to be able to teach other people

417
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how to do that. So, I'm the first coach to myself and then

418
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I help other people do that. Okay, you you opened uh another

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vein there. I'm going to go off into this uh down to this

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path. You talked about emotional addictions. Um so

421
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certainly feel free to share what your emotional addictions

422
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are. Um the people that you're serving, you know, let's look

423
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at and I I shouldn't say it's the people you're serving.

424
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You serve a lot of people but the the CEOs and the business

425
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owners out there. Um what emotional addictions are common

426
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to have? Um and I'm thinking more so to these these men. Um

427
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these masculine individuals that are like, oh, I don't let

428
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emotions get in the way. It's business. I don't take it

429
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personal. So, what does that look like first and let's

430
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gravitate towards the the people who are more open minded

431
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about this reality. So, the men who are like, oh, I don't

432
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like emotions. Um there's patterns. So, emotions are our

433
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patterns. Our patterns, our habits. The way we do one

434
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thing is the way we do everything. And the pattern is

435
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always um stress. The addiction to stress. The

436
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addiction to feeling like I have to be in control and I have

437
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to be in charge of everything. There's a real control

438
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mentality. Um where the clients will come to me primarily

439
00:26:17,600 --> 00:26:20,000
in the seven figure range trying to get to eight and I'm

440
00:26:20,000 --> 00:26:22,480
like the only way you're gonna get to eight is if you like

441
00:26:22,480 --> 00:26:25,280
reduce this emotional addiction and they're just like I'm not

442
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addicted and I'm like can you step away for a day? No, they

443
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can't. And they can't because they're wanting that

444
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validation of I'm needed, I'm wanted, I I need to be in this

445
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business but it's like you also have a life, you also have a

446
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family, you can step away. Um so that's a huge component of

447
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what I see with my male client. I actually say the women

448
00:26:46,240 --> 00:26:49,200
clients that I work with from an there's so much more

449
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emotionally aware and so willing to accept and

450
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understand that there is something that they can

451
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improve on. And I think it's from a societal understanding

452
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women are normally brought up to be like you're a problem,

453
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you need to fix all these things. And as a mother,

454
00:27:03,360 --> 00:27:05,840
you're like, yes, I'll fix everything. Right. When you

455
00:27:05,840 --> 00:27:08,560
speak woman a woman a core understanding of your

456
00:27:08,560 --> 00:27:13,360
emotional addiction is you're not enough. So that's creating

457
00:27:13,360 --> 00:27:16,000
resistance, that's creating frustration. If you can change

458
00:27:16,000 --> 00:27:19,200
that story, then all of this unlocks and then they change

459
00:27:19,200 --> 00:27:21,520
the story and everything unlocks. And then because

460
00:27:21,520 --> 00:27:23,600
they've got evidence, they do it again and again and they

461
00:27:23,600 --> 00:27:26,800
become so successful because they've got to the core root

462
00:27:26,800 --> 00:27:32,240
of it. Okay. Very good. So this you talked about the root

463
00:27:32,240 --> 00:27:34,800
of stress. Um and you talked about the seven, eight

464
00:27:34,800 --> 00:27:37,440
figures. It reminded me, big shout out to Josh Long. I

465
00:27:37,440 --> 00:27:40,000
think I'm giving the right person credit. Um I believe it

466
00:27:40,000 --> 00:27:43,600
was him who said uh who coined the term the seven figured

467
00:27:43,600 --> 00:27:48,960
desert. Um and I was like, oh, that that is that is something

468
00:27:48,960 --> 00:27:51,760
most people aren't aware of. It's just how difficult the

469
00:27:51,760 --> 00:27:56,160
the journey at seven figure becomes. Uh people think, well,

470
00:27:56,160 --> 00:27:58,640
it'll be easy once I'm making six figures. Once I'm making

471
00:27:58,640 --> 00:28:01,920
high six figures, life will become so much easier and and

472
00:28:01,920 --> 00:28:05,040
uh it's it's interesting. Uh you know, we'll we'll leave it

473
00:28:05,040 --> 00:28:08,240
at that for now. Coming back to this emotional addictions

474
00:28:08,240 --> 00:28:12,720
aspect and stress. Um I mean, I'd I'd love to see your

475
00:28:12,720 --> 00:28:14,960
thought process on this because I think a lot of people

476
00:28:14,960 --> 00:28:17,840
relate to what I'm about to say. So, my mom's a single single

477
00:28:17,840 --> 00:28:23,680
mom of six. I'm the youngest of those six and so providing for

478
00:28:23,680 --> 00:28:27,600
all of us. Um her first husband died in a plane crash. No no

479
00:28:27,600 --> 00:28:31,120
child support there obviously. Um my dad spent all of their

480
00:28:31,120 --> 00:28:35,680
savings um and then did not pay child support either. Um so,

481
00:28:35,680 --> 00:28:40,080
we she had a lot of challenges to figure out how to provide

482
00:28:40,080 --> 00:28:43,760
for us and you know, we'd wake up super early in the morning,

483
00:28:43,760 --> 00:28:47,520
go to her, she owned a gas station outside of the city and

484
00:28:47,520 --> 00:28:50,480
we would go to that from, you know, we were up four and we

485
00:28:50,480 --> 00:28:54,000
were closing that shop around ten uh at night and then coming

486
00:28:54,000 --> 00:28:57,760
back home and starting over. She was everywhere too. Uh

487
00:28:57,760 --> 00:29:00,560
church, all my sports activities, I mean, I have no

488
00:29:00,560 --> 00:29:02,560
idea how she did it all. I don't think anybody does

489
00:29:02,560 --> 00:29:06,400
including her. My question for you though, back to that stress

490
00:29:06,400 --> 00:29:12,880
aspect, um is there a healthy degree of stress and is there a

491
00:29:12,880 --> 00:29:17,520
time where that's something we lean into or could my mom have

492
00:29:17,520 --> 00:29:20,560
possibly had an easier route? And how'd she let go of the

493
00:29:20,560 --> 00:29:24,080
stress? Um you know and had she decided, you know what? It's

494
00:29:24,080 --> 00:29:28,320
not just on me. Um you know, to provide. I have no idea what

495
00:29:28,320 --> 00:29:30,960
the answer is but I'm I'm curious what your what your

496
00:29:30,960 --> 00:29:35,520
thoughts are related to that. Firstly, your mom, wow. She's

497
00:29:35,520 --> 00:29:42,160
incredible. And absolutely. Well done to her. Love that. Um

498
00:29:42,160 --> 00:29:45,760
so when we're talking stress, it's definitely a a healthy

499
00:29:45,760 --> 00:29:49,360
level of stress because it does kind of kick your **** into

500
00:29:49,360 --> 00:29:51,520
gear if you're like, it's a little bit like, eh, I can't

501
00:29:51,520 --> 00:29:53,760
hold it. But then you're like, oh, I'm stressing to do this.

502
00:29:53,760 --> 00:29:57,840
So, that I definitely agree on. But when I, so for me, the

503
00:29:57,840 --> 00:30:00,640
way I look at stress, it's what are you telling yourself in

504
00:30:00,640 --> 00:30:03,040
those moments? If you're feeling stressed and going,

505
00:30:03,040 --> 00:30:06,880
I've got this, I've got the the fuel to drive this, I can do

506
00:30:06,880 --> 00:30:10,000
this and you're actually rewiring your brain to

507
00:30:10,000 --> 00:30:13,920
associate that to deliver a really good outcome which is

508
00:30:13,920 --> 00:30:16,480
healthier for your body. But even those moments of stress,

509
00:30:16,480 --> 00:30:18,240
you're like, I'm not good enough, I can't do this, it

510
00:30:18,240 --> 00:30:21,120
will never work and you're literally running yourself into

511
00:30:21,120 --> 00:30:24,800
the ground. That perpetual cycle of stress and

512
00:30:24,800 --> 00:30:26,960
storytelling is not going to get you anywhere because

513
00:30:26,960 --> 00:30:28,640
you're literally going to be running around in a circle

514
00:30:28,640 --> 00:30:31,040
because you're telling yourself you can't do it. Your

515
00:30:31,040 --> 00:30:36,480
stress will continue to increase and the result you're

516
00:30:36,480 --> 00:30:38,960
wanting won't be there. You might have fleeting moments of

517
00:30:38,960 --> 00:30:42,400
success or what it is that you want but you're going to burn

518
00:30:42,400 --> 00:30:48,640
out from a long-term stability. So, what I always state, if

519
00:30:48,640 --> 00:30:52,400
you're addicted to an emotion, that is something we need to

520
00:30:52,400 --> 00:30:55,680
work on because if you're addicted to something, that

521
00:30:55,680 --> 00:30:59,120
means it controls you and when you're wanting to live a life

522
00:30:59,120 --> 00:31:02,480
of freedom in my viewpoint and you're wanting to have the

523
00:31:02,480 --> 00:31:06,320
success of the life that you want, you can't have things

524
00:31:06,320 --> 00:31:10,240
control you. Yeah. You want to be able to control the things

525
00:31:10,240 --> 00:31:13,920
that you can control and from a stress standpoint, it is very

526
00:31:13,920 --> 00:31:18,240
good but it's about being able to rewire that and bring it

527
00:31:18,240 --> 00:31:20,400
back and go, well, why am I feeling stressed? Okay, I'm

528
00:31:20,400 --> 00:31:22,480
feeling stressed because of this. Okay, cool. So, what do I

529
00:31:22,480 --> 00:31:27,040
do now? And what I find going back to the point you made

530
00:31:27,040 --> 00:31:30,160
before about if I make more money, I'll be happy. Money

531
00:31:30,160 --> 00:31:34,720
amplifies us. So, who you are today, the emotions you feel

532
00:31:34,720 --> 00:31:39,200
today, the stress you potentially have, the stories

533
00:31:39,200 --> 00:31:42,960
you have about money, it's only ever going to amplify unless

534
00:31:42,960 --> 00:31:46,560
you deal with it. Making more money does not heal your money

535
00:31:46,560 --> 00:31:50,720
but working on yourself helps you make more money and make

536
00:31:50,720 --> 00:31:54,800
more money. So, that is a big component when I meet people at

537
00:31:54,800 --> 00:31:58,720
seven figures, they've always gone, I just need to get to

538
00:31:58,720 --> 00:32:01,280
eight because if I get to eight, then I'll feel this and

539
00:32:01,280 --> 00:32:03,920
I'm like, you didn't feel this at five figures, you didn't

540
00:32:03,920 --> 00:32:05,600
feel this at six figures, you're not feeling this at

541
00:32:05,600 --> 00:32:07,600
seven figures. What the hell? Why do you think you're going to

542
00:32:07,600 --> 00:32:10,480
feel this at eight figures? Because you're not willing to

543
00:32:10,480 --> 00:32:14,960
do the internal work or you haven't done it yet and that's

544
00:32:14,960 --> 00:32:18,400
what I really shift people into. How do we now do the

545
00:32:18,400 --> 00:32:21,360
internal work? So, when you get to the eight figures, you

546
00:32:21,360 --> 00:32:24,720
don't feel this and you're not trying to, I have to get the

547
00:32:24,720 --> 00:32:29,200
right there, it's, I get to strive for that, I get to

548
00:32:29,200 --> 00:32:35,760
achieve it and feel more calm. I'm writing that down because

549
00:32:35,760 --> 00:32:40,560
it reminds me of a very important scientific study by

550
00:32:40,560 --> 00:32:43,920
Malcolm Gladwell in Talking With Strangers where he talks

551
00:32:43,920 --> 00:32:49,120
about how alcohol is an amplifier and amplified as the

552
00:32:49,120 --> 00:32:51,600
emotion or the setting that we're in. If somebody is

553
00:32:51,600 --> 00:32:55,440
depressed, for instance, and alone, it actually amplifies

554
00:32:55,440 --> 00:32:58,800
the solitude and the depression versus if they're in a party

555
00:32:58,800 --> 00:33:00,800
atmosphere, then naturally they're going to get a little

556
00:33:00,800 --> 00:33:06,800
bit more crazy and perhaps fun and I believe you're

557
00:33:06,800 --> 00:33:09,920
spot on with the same thing. It hit me, I was like, whoa, I

558
00:33:09,920 --> 00:33:14,960
can see how money is that same amplifier, something that

559
00:33:14,960 --> 00:33:18,320
pushes us in a direction, that propels us rather in the

560
00:33:18,320 --> 00:33:20,560
direction that we're already going, it creates momentum for

561
00:33:20,560 --> 00:33:25,360
it. So that's really, really helpful to understand when it

562
00:33:25,360 --> 00:33:29,040
comes to our own lives visionaries and what direction

563
00:33:29,040 --> 00:33:32,800
are we choosing to go in or are we stuck in, know that

564
00:33:32,800 --> 00:33:36,080
whatever resource you have is going to amplify that

565
00:33:36,080 --> 00:33:41,200
direction. So that's a really profound simple truth. The

566
00:33:41,200 --> 00:33:44,080
other truth I want to circle back to, Dan Martel, SAS

567
00:33:44,080 --> 00:33:47,360
Academy, he talks about mindset being the greatest

568
00:33:47,360 --> 00:33:50,080
problem that entrepreneurs face and I think that goes with

569
00:33:50,080 --> 00:33:54,240
any vision or anybody who's trying to move life forward,

570
00:33:54,240 --> 00:34:00,320
that knowing that our mindset can be amplified or reworked,

571
00:34:00,320 --> 00:34:03,840
we can do work on this. That's why coaches exist. That's why

572
00:34:03,840 --> 00:34:06,160
therapists, psychologists, there's a lot of opportunities

573
00:34:06,160 --> 00:34:10,560
to take control of life and see how can I do this better. The

574
00:34:10,560 --> 00:34:14,320
one that I would say the lack of emotion or the anti-motion

575
00:34:14,320 --> 00:34:18,720
is the one I see most executives and people of great

576
00:34:18,720 --> 00:34:23,200
purpose end up moving towards is they almost check out

577
00:34:23,200 --> 00:34:27,120
emotionally. And so the addiction often comes in the

578
00:34:27,120 --> 00:34:31,840
form, and I went through this as well, where Netflix or

579
00:34:31,840 --> 00:34:35,200
sports or some type of distraction, it could be alcohol,

580
00:34:35,200 --> 00:34:38,720
could be drugs, that distracts me from the emotions I don't

581
00:34:38,720 --> 00:34:45,200
want to face. That external addiction also is a form of what

582
00:34:45,200 --> 00:34:50,960
I'll tie into un-doctorly, the emotional addictions phase or

583
00:34:50,960 --> 00:34:54,960
reality. So just think on that. Those of you listening in, if

584
00:34:54,960 --> 00:34:57,920
that's, you know, this isn't about learning from me or

585
00:34:57,920 --> 00:35:01,200
Caitlin, like what our wisdom is, it's about you taking this

586
00:35:01,200 --> 00:35:03,040
and going and thinking through what are you going to do with

587
00:35:03,040 --> 00:35:06,400
it and how is this going to help you or your team members,

588
00:35:06,400 --> 00:35:09,360
you know, with whatever they might need. So let's step into

589
00:35:09,360 --> 00:35:14,400
a dark subject. What's the worst leadership experience that

590
00:35:14,400 --> 00:35:17,040
you've ever had?

591
00:35:18,240 --> 00:35:21,520
This actually ties in wonderfully to the emotional

592
00:35:21,520 --> 00:35:25,520
side of what we're talking about. So I worked with a leader

593
00:35:25,520 --> 00:35:27,120
and they were at the seven figure mark and they wanted to

594
00:35:27,120 --> 00:35:32,960
get to eight and they just weren't listening when I was

595
00:35:32,960 --> 00:35:35,840
saying from an emotional standpoint, we need to deal with

596
00:35:35,840 --> 00:35:41,360
your emotional state because when you feel something, you

597
00:35:41,360 --> 00:35:47,040
react and it's that reaction that's creating a lot of

598
00:35:47,040 --> 00:35:50,240
issues in your business. So we want to be a bit more proactive

599
00:35:50,240 --> 00:35:53,920
instead of reaction like, oh my god, all these things and I've

600
00:35:53,920 --> 00:35:56,960
been working on them for a few months and we jumped on the

601
00:35:56,960 --> 00:36:00,320
call like we normally do and I'm like, and I knew something had

602
00:36:00,320 --> 00:36:03,200
happened that he didn't want to happen in the business and I

603
00:36:03,200 --> 00:36:06,320
was like, okay, so what, tell me what's going on and it's like

604
00:36:06,320 --> 00:36:14,080
I fired everybody. I'm like what? I'm like why? And he's

605
00:36:14,080 --> 00:36:21,760
like because they all made this mistake and he was so unwilling

606
00:36:21,760 --> 00:36:26,320
to admit that he had made mistakes and there was such a

607
00:36:26,320 --> 00:36:30,720
perfectionistic mindset of I have to do everything perfect

608
00:36:30,720 --> 00:36:34,960
which I used to believe, don't get me wrong but he just was

609
00:36:34,960 --> 00:36:39,600
not willing to to look at the areas that he could improve on

610
00:36:39,600 --> 00:36:44,880
so instead of having his team provide feedback, he just fired

611
00:36:44,880 --> 00:36:49,520
everybody and I'm just like we're going in crisis recovery

612
00:36:49,520 --> 00:36:53,200
mode here like what the hell is going on and I was really

613
00:36:53,200 --> 00:36:55,520
honest with him and I was just like, can I just be really

614
00:36:55,520 --> 00:36:58,240
honest? He's like, yeah, that's my fire. How is your fall? And

615
00:36:58,240 --> 00:37:01,120
I'm like, you have continuously not listened to what I'm

616
00:37:01,120 --> 00:37:04,640
saying and I have to be honest, you are the problem. You are the

617
00:37:04,640 --> 00:37:08,560
problem which also means you're the solution. So stop looking

618
00:37:08,560 --> 00:37:11,840
at the problems and figure out you're the solution and I've

619
00:37:11,840 --> 00:37:15,920
got some options if you're willing to admit that you made

620
00:37:15,920 --> 00:37:19,520
a mistake and he did and we worked together quite intensely

621
00:37:19,520 --> 00:37:24,080
to shift that for him because he was in such a he'd gone into

622
00:37:24,080 --> 00:37:28,640
the into the the real numbing. He'd been in a burnt out phase

623
00:37:28,640 --> 00:37:31,840
for years. He'd been numb. Anytime he felt anything, he

624
00:37:31,840 --> 00:37:36,240
got scared. So he he lashed out to somebody else or it was

625
00:37:36,240 --> 00:37:38,400
always somebody else's fault and I was like, you can't do

626
00:37:38,400 --> 00:37:41,840
that as a leader. You can't. What are you? What have you

627
00:37:41,840 --> 00:37:43,600
done? How are you responsible in this? Because you can

628
00:37:43,600 --> 00:37:47,600
under control you. When you address what you've what like

629
00:37:47,600 --> 00:37:52,240
you've done wrong, you can then have an open, very vulnerable

630
00:37:52,240 --> 00:37:54,800
conversation, sometimes difficult with your team

631
00:37:54,800 --> 00:37:57,760
members but you have to be the one first willing to admit

632
00:37:57,760 --> 00:38:00,640
where you went wrong because if you don't communicate that

633
00:38:00,640 --> 00:38:03,680
they don't know how to. So we did work together quite

634
00:38:03,680 --> 00:38:07,360
intensely for a while and we shifted that and then he hired

635
00:38:07,360 --> 00:38:11,040
he started hiring a team back.

636
00:38:11,680 --> 00:38:15,520
And then yeah slowly slowly but surely kind of his business

637
00:38:15,520 --> 00:38:17,840
got back up to where it needs to be and he's leading with

638
00:38:17,840 --> 00:38:21,680
more heart which is what I always say. You need to

639
00:38:21,680 --> 00:38:23,920
you need to balance both of the two. It's not one or the

640
00:38:23,920 --> 00:38:27,600
other. It's always a combination of the two. So that's one of

641
00:38:27,600 --> 00:38:32,560
the keys on that. You you leveraged the art and in a in a

642
00:38:32,560 --> 00:38:37,440
very organic way of radical candor, right? You let him

643
00:38:37,440 --> 00:38:40,240
know and and you did so but it was just such a perfect

644
00:38:40,240 --> 00:38:42,480
balance of helping him realize like I'm probably gonna use

645
00:38:42,480 --> 00:38:46,240
that line in the in the future. You are the problem which

646
00:38:46,240 --> 00:38:49,040
means you are the solution. I think a lot of people forget

647
00:38:49,040 --> 00:38:53,040
to say that. I also think a lot of people don't want to

648
00:38:53,040 --> 00:38:57,520
hear anything after that first segment. So what good on him.

649
00:38:57,520 --> 00:39:00,560
You know for being able to listen and be willing to go

650
00:39:00,560 --> 00:39:05,120
through that that humble gut check of like whoa okay I need

651
00:39:05,120 --> 00:39:08,160
to do something right here and for you too for sticking with

652
00:39:08,160 --> 00:39:12,080
him for recognizing that you know he made a massive mistake

653
00:39:12,080 --> 00:39:15,840
but you both found a way to overcome that as a team. That

654
00:39:15,840 --> 00:39:20,960
is a very very rare story and in today's world it was it was

655
00:39:20,960 --> 00:39:24,800
different when we didn't have access to swipe left. You know

656
00:39:24,800 --> 00:39:27,840
it was different when we didn't have access to endless people

657
00:39:27,840 --> 00:39:31,600
on LinkedIn and and resumes on Fiverr and Upwork and Beyond.

658
00:39:31,600 --> 00:39:36,000
So to hear that in today's world it I that just makes me

659
00:39:36,000 --> 00:39:40,320
really happy the way that that story turned out. So let's go

660
00:39:40,320 --> 00:39:42,480
into the best leadership. What's the best leadership

661
00:39:42,480 --> 00:39:45,040
experience that you've ever had that I mean you pretty much

662
00:39:45,040 --> 00:39:46,880
nailed that right there. We're gonna do another one. We're

663
00:39:46,880 --> 00:39:51,040
gonna double down. It was actually with a woman that I

664
00:39:51,040 --> 00:39:55,760
worked with. She is one of the most the kindest leaders. Such

665
00:39:55,760 --> 00:40:00,720
a powerful woman in her own right. And she came to me and

666
00:40:00,720 --> 00:40:04,800
she had said like she was hiring more people and she's

667
00:40:04,800 --> 00:40:09,040
like how do I start like I know we're doing ROI on the

668
00:40:09,040 --> 00:40:12,640
financials but how do I start actually figuring out the ROI

669
00:40:12,640 --> 00:40:16,000
on the impact. The impact for the team as well as the impact

670
00:40:16,000 --> 00:40:18,960
for our customers. And she's like I really think that's

671
00:40:18,960 --> 00:40:24,160
important and I want my team to feel and know that they're

672
00:40:24,160 --> 00:40:27,120
they're important to me. And I want that culture to really

673
00:40:27,120 --> 00:40:30,480
enhance. And for her to because normally I address that and

674
00:40:30,480 --> 00:40:33,040
we'll talk to somebody but for her to just come out and go I

675
00:40:33,040 --> 00:40:36,880
wanna now start making this a priority. And she would always

676
00:40:36,880 --> 00:40:39,760
in our conversations be talking about how she can be a better

677
00:40:39,760 --> 00:40:43,840
leader for the team. How can she improve? And I think it was

678
00:40:43,840 --> 00:40:48,720
that self awareness of she kind of gotten rid of all the I'm

679
00:40:48,720 --> 00:40:51,680
to blame like all of that was gone. It was just like I know

680
00:40:51,680 --> 00:40:56,160
that I'm here to serve. I'm here to lead a team. How can I

681
00:40:56,160 --> 00:41:01,360
lead them to the best of my absolute ability? And it was so

682
00:41:01,360 --> 00:41:05,520
incredible and she has the best company culture I have ever

683
00:41:05,520 --> 00:41:10,400
ever seen in a company. And they absolutely adore her. And

684
00:41:10,400 --> 00:41:15,440
she just truly cares at the bottom of her heart. And I was

685
00:41:15,440 --> 00:41:17,920
always in tears many times when we were having our

686
00:41:17,920 --> 00:41:20,960
coaching sessions because I was just like you just your heart

687
00:41:20,960 --> 00:41:26,240
is so open like you're just so wonderful. Do we get to know

688
00:41:26,240 --> 00:41:32,560
who this is? Her name is Kelsey Kloss. Kelsey what? Kelsey

689
00:41:32,560 --> 00:41:38,400
Kloss of Kloss Creates. K-L-O-S-S. Oh that's awesome. We

690
00:41:38,400 --> 00:41:42,320
gotta I just I I hope we get to like tag her in this and let

691
00:41:42,320 --> 00:41:45,440
her know that that's you know that's that she's there. She's

692
00:41:45,440 --> 00:41:49,040
the poster child of best leadership. I mean that that's

693
00:41:49,040 --> 00:41:53,520
awesome. So. And she does PR. PR and media. And so to find

694
00:41:53,520 --> 00:41:57,440
somebody at that level of care who has that amount of talent

695
00:41:57,440 --> 00:42:01,520
in an industry that's quite predominantly not in the care

696
00:42:01,520 --> 00:42:06,000
factor was it's really rare. Right. Absolutely. Um and

697
00:42:06,000 --> 00:42:08,880
that's that's the best of the best typically. Um and I was

698
00:42:08,880 --> 00:42:12,640
the ones who do have that X factor of both components. So

699
00:42:12,640 --> 00:42:15,200
again thank you for sharing. Now before we dive into the

700
00:42:15,200 --> 00:42:20,640
powerful lesson. Um I'm curious were you were you this easy to

701
00:42:20,640 --> 00:42:26,480
talk to about leadership before becoming a mom or is that

702
00:42:26,480 --> 00:42:29,680
something that developed as part of that or after the fact

703
00:42:29,680 --> 00:42:33,520
like you you you have an aura when it comes to leadership and

704
00:42:33,520 --> 00:42:36,720
I'm curious what what what's the root change that occurred or

705
00:42:36,720 --> 00:42:43,440
experience that that drove that? Honestly it was my son.

706
00:42:43,440 --> 00:42:48,160
So for me everything I do is merging strategy. So your your

707
00:42:48,160 --> 00:42:52,320
brain. How how can we really create the high performance with

708
00:42:52,320 --> 00:42:54,720
your mission and your vision and your heart? And I'd always

709
00:42:54,720 --> 00:42:59,680
done things on a very masculine ROI like let's do this. Very

710
00:42:59,680 --> 00:43:04,400
strategic brain side of things. When I had my son he opened my

711
00:43:04,400 --> 00:43:08,480
heart in a way that I've never even ever experienced to such a

712
00:43:08,480 --> 00:43:12,000
level of vulnerability that I didn't realise was needed for

713
00:43:12,000 --> 00:43:16,320
leadership. I'd only ever seen it as there's a mask that you

714
00:43:16,320 --> 00:43:21,280
wear and I realised my heart's just open now with him and my

715
00:43:21,280 --> 00:43:23,840
like don't get me wrong my partner's incredible and like

716
00:43:23,840 --> 00:43:27,440
he did open my heart when we when we met and it's just even

717
00:43:27,440 --> 00:43:34,640
more. Um and then I realised I had to redefine the way that I

718
00:43:34,640 --> 00:43:39,920
saw and viewed leadership and so I kind of just stepped into

719
00:43:39,920 --> 00:43:45,440
me. Just this version of me who can speak from the heart and

720
00:43:45,440 --> 00:43:48,320
use her her intellect and understanding of business and

721
00:43:48,320 --> 00:43:50,960
finance to really help people understand where they are

722
00:43:50,960 --> 00:43:54,480
because if I'm not willing to do it my clients can't do it. So

723
00:43:54,480 --> 00:43:57,440
I have to be the example which means I gotta do it. And don't

724
00:43:57,440 --> 00:44:00,560
get me wrong. It's hard. Like it is difficult if you're trying

725
00:44:00,560 --> 00:44:03,840
to shift um from something you've always known to

726
00:44:03,840 --> 00:44:06,960
something new but it's worth it because when I break through

727
00:44:06,960 --> 00:44:09,360
my clients know how to break through and I can hold their

728
00:44:09,360 --> 00:44:14,000
hand while they do it. Um and I've always kind of been a

729
00:44:14,000 --> 00:44:16,240
natural I've done my my personality test and I've

730
00:44:16,240 --> 00:44:19,520
always been a natural leader but always been scared to do it.

731
00:44:19,520 --> 00:44:23,360
Yeah. That's that's amazing. Um and it's it's funny I haven't

732
00:44:23,360 --> 00:44:26,640
thought about life in that way but I became an uncle when I

733
00:44:26,640 --> 00:44:31,280
was nine years old. And that you know it's it wasn't my first

734
00:44:31,280 --> 00:44:34,800
time being a parent obviously but it did come with a certain

735
00:44:34,800 --> 00:44:39,120
responsibility and a dedication to I wanna be an example for um

736
00:44:39,120 --> 00:44:43,680
you know my nephew and then at eleven I held my sister's hand

737
00:44:43,680 --> 00:44:48,560
to the birth of my my niece and she grew up in our house. So I

738
00:44:48,560 --> 00:44:51,920
had these these strange parental experiences early on

739
00:44:51,920 --> 00:44:56,240
when my child was born. My first daughter was born uh but

740
00:44:56,240 --> 00:44:58,640
the honestly the the strangest excitement about that

741
00:44:58,640 --> 00:45:02,560
experience was people had always told me I didn't know what

742
00:45:02,560 --> 00:45:05,280
it was like to be a parent and then I didn't know that

743
00:45:05,280 --> 00:45:11,600
feeling and my first feeling was yes I did. Um you know I I

744
00:45:11,600 --> 00:45:15,520
didn't feel any different. I felt as much love for my

745
00:45:15,520 --> 00:45:19,520
daughter as I did for my nephews and nieces. Um and it

746
00:45:19,520 --> 00:45:23,520
was a really really strange experience to to kind of go

747
00:45:23,520 --> 00:45:28,480
through that but I I can I think that would be too. I think

748
00:45:28,480 --> 00:45:30,560
what you're talking about. You may have experienced a

749
00:45:30,560 --> 00:45:33,120
different timeline but it it helps me see and now I can

750
00:45:33,120 --> 00:45:35,760
gravitate back to and think through those experiences. So

751
00:45:35,760 --> 00:45:41,120
thank you for um sharing that. That's that's possibly the most

752
00:45:41,120 --> 00:45:43,200
powerful lesson that you could share. At least it is

753
00:45:43,200 --> 00:45:46,800
with me. Um we'll see though. He might you might one up it. If

754
00:45:46,800 --> 00:45:49,360
this was the last chance Caitlin that you had to share a

755
00:45:49,360 --> 00:45:52,480
powerful lesson with the world. What powerful lesson can other

756
00:45:52,480 --> 00:45:56,080
visionaries learn from your experience?

757
00:45:56,080 --> 00:46:03,520
Such a good question. There's so many things. Um the only

758
00:46:03,520 --> 00:46:06,960
thing you should try to be striving for is happiness.

759
00:46:06,960 --> 00:46:12,720
Everything unlocks with happiness. Um because when a

760
00:46:12,720 --> 00:46:15,840
leader's happy, their team's happy. When a leader knows how

761
00:46:15,840 --> 00:46:18,880
to be happy, their team know how to be happy. And happiness

762
00:46:18,880 --> 00:46:21,200
doesn't mean you don't have hard conversations. It doesn't

763
00:46:21,200 --> 00:46:22,960
mean that you don't fire people. It doesn't mean that

764
00:46:22,960 --> 00:46:25,280
you don't have mistakes but it means that you always go back

765
00:46:25,280 --> 00:46:29,440
to being happy and there's always an underlying love and

766
00:46:29,440 --> 00:46:36,400
self acceptance with happiness. Accept who you are um with all

767
00:46:36,400 --> 00:46:39,120
your flaws because you're gonna make mistakes and that's okay

768
00:46:39,120 --> 00:46:42,640
we're meant to. That's how you get better. Just stand back up.

769
00:46:42,640 --> 00:46:45,760
I've literally taught my son every time he stands he falls

770
00:46:45,760 --> 00:46:48,720
down. I say what are we doing before Dan says we get back up.

771
00:46:48,720 --> 00:46:52,240
I'm like yep we get back up. You just keep getting back up.

772
00:46:52,240 --> 00:46:56,480
And you can do this. That's right Bruce. Um alright that's

773
00:46:56,480 --> 00:47:01,600
a Batman quote. Um and I love it. It's it's fantastic. And I

774
00:47:01,600 --> 00:47:03,600
not the original or the original quote. The one you

775
00:47:03,600 --> 00:47:06,480
shared. The only thing you should be you should try to be

776
00:47:06,480 --> 00:47:09,280
striving for is happiness. Everything unlocks with

777
00:47:09,280 --> 00:47:13,200
happiness. Um I I'm going to add that as well. That's that's

778
00:47:13,200 --> 00:47:16,640
definitely a part of my homework today and for the next

779
00:47:16,640 --> 00:47:21,120
century. Um is to to pay attention to that more. Um I'll

780
00:47:21,120 --> 00:47:25,520
add a little tweet to it. Um my my base is peace. Um that's

781
00:47:25,520 --> 00:47:28,720
where I would I would I would interchange those words as for

782
00:47:28,720 --> 00:47:33,040
me step one. Um and that has a lot to do with religion for me.

783
00:47:33,040 --> 00:47:38,240
That's my my base of um guaranteed uh emotion no matter

784
00:47:38,240 --> 00:47:42,320
what somebody does. I can I can have peace. However I think

785
00:47:42,320 --> 00:47:47,920
from the the next level of that is happiness. Um is I I need

786
00:47:47,920 --> 00:47:52,480
if I'm going to maximize this life. I can't have a mindset

787
00:47:52,480 --> 00:47:58,480
that um that blocks me from hoping for happiness or that

788
00:47:58,480 --> 00:48:02,800
keeps me from thinking I can cultivate this in my life. If I

789
00:48:02,800 --> 00:48:06,160
don't allow myself to really dive into that then as you

790
00:48:06,160 --> 00:48:11,440
mentioned I end up creating a chasm or a struggle for

791
00:48:11,440 --> 00:48:15,040
everybody involved in my equations. Um you know and in

792
00:48:15,040 --> 00:48:19,920
in my potential results. So that's that's that's really

793
00:48:19,920 --> 00:48:22,800
powerful. Happiness is one of those things that I struggle

794
00:48:22,800 --> 00:48:28,320
with. It is not a natural um a natural feeling for me to to

795
00:48:28,320 --> 00:48:32,880
gravitate towards. Um so even more important if uh you know

796
00:48:32,880 --> 00:48:35,440
if you're out there visionary leader style um if that's

797
00:48:35,440 --> 00:48:38,640
something that also uh you struggle with all the more

798
00:48:38,640 --> 00:48:41,360
reason for us to jump in and say hey how do we how do we

799
00:48:41,360 --> 00:48:43,840
cultivate this and create this in our lives? So again thank

800
00:48:43,840 --> 00:48:47,200
you for that. Uh before we wrap up if do you have an extra

801
00:48:47,200 --> 00:48:49,360
few minutes? I know we're right at the hour and if you

802
00:48:49,360 --> 00:48:53,760
gotta go, it's okay. Yeah, I got a few minutes. Okay. So I'd

803
00:48:53,760 --> 00:48:56,160
love to dive into this concept just a little bit more

804
00:48:56,160 --> 00:49:00,000
directly. A profitable world and led by conscious and kind

805
00:49:00,000 --> 00:49:03,520
CEOs. Uh the show and the time is yours. What does that look

806
00:49:03,520 --> 00:49:05,760
like and how do we achieve that as entrepreneurs or what

807
00:49:05,760 --> 00:49:10,400
question should I be asking related to that topic? So my

808
00:49:10,400 --> 00:49:13,840
belief with this is always starts from ourselves. So

809
00:49:13,840 --> 00:49:16,720
profitability obviously means financial profitability but

810
00:49:16,720 --> 00:49:20,480
profitability in wealth and riches in how much love you

811
00:49:20,480 --> 00:49:23,280
feel, how much gratitude you cultivate, your overall

812
00:49:23,280 --> 00:49:29,840
happiness. Um and I've started creating a world of leaders who

813
00:49:29,840 --> 00:49:34,960
merge so beautifully strategic elements of their business to

814
00:49:34,960 --> 00:49:38,720
drive profitability but also to enhance their company culture

815
00:49:38,720 --> 00:49:42,400
so they can be happy. They can enjoy life and it's not this

816
00:49:42,400 --> 00:49:45,040
rigid you have to work nine to five. It's like there's

817
00:49:45,040 --> 00:49:48,960
fluidity, there's ebbs and flows and with with life and

818
00:49:48,960 --> 00:49:53,600
it's kind of breaking all the boxes and it's like what do you

819
00:49:53,600 --> 00:49:56,080
define as that? And I love this question I always ask my

820
00:49:56,080 --> 00:49:58,880
clients. I'm like they're like what is what is success? I'm

821
00:49:58,880 --> 00:50:01,280
like what do you define success as? And they're like

822
00:50:01,280 --> 00:50:03,840
making this amount. I'm like cool what would that do for you?

823
00:50:03,840 --> 00:50:07,280
And it's expanding beyond just the numbers. Because numbers

824
00:50:07,280 --> 00:50:09,680
are just they're not good or bad they're just numbers but

825
00:50:09,680 --> 00:50:13,120
what's what's the meaning you want to attach to it? So when

826
00:50:13,120 --> 00:50:15,760
we're speaking on profitability it's the life they

827
00:50:15,760 --> 00:50:19,760
get to create with it. If more people got to create the life

828
00:50:19,760 --> 00:50:26,000
they want to grow into and that is their deciding factor. It's

829
00:50:26,000 --> 00:50:29,120
being able to have the time with your children or not have

830
00:50:29,120 --> 00:50:33,360
the time with your children. It's being able to to create

831
00:50:33,360 --> 00:50:36,880
such profound impact in your own companies that you have a

832
00:50:36,880 --> 00:50:41,600
channel where you just fund not-for-profit organizations

833
00:50:41,600 --> 00:50:44,640
because there's more than enough and it helps serve your

834
00:50:44,640 --> 00:50:48,640
heart as well as serve your mission, serve your mind and

835
00:50:48,640 --> 00:50:53,760
what you ultimately love to do in the world. Wow. Okay you

836
00:50:53,760 --> 00:50:58,720
have masterful listening skills like ultra masterful and one

837
00:50:58,720 --> 00:51:02,160
of them was when you talked about you are the problem and

838
00:51:02,160 --> 00:51:04,880
you can also be the solution and then there's this one where

839
00:51:04,880 --> 00:51:09,440
what do you define success as and you and I know there's a

840
00:51:09,440 --> 00:51:14,480
superficial element right there's a lack of depth to

841
00:51:14,480 --> 00:51:18,080
you know money is everything but you didn't come at it like

842
00:51:18,080 --> 00:51:23,360
that. You didn't react, you didn't respond, you didn't just

843
00:51:23,360 --> 00:51:26,480
listen to understand you provided a new key of depth to

844
00:51:26,480 --> 00:51:30,560
honor what was said by asking next well you know what would

845
00:51:30,560 --> 00:51:32,960
that do for you? You're honoring the reality of where the

846
00:51:32,960 --> 00:51:38,480
person's at. How the heck did you learn to do that? I was

847
00:51:38,480 --> 00:51:41,920
always like a media so I'm I'm one of four and my parents

848
00:51:41,920 --> 00:51:44,480
didn't really get along. They do now but they didn't. So I was

849
00:51:44,480 --> 00:51:47,360
always kind of a mediator in the family so I would be the

850
00:51:47,360 --> 00:51:49,760
person who communicates to everybody so I'd have to be very

851
00:51:49,760 --> 00:51:52,800
astute with my listening but I've been a coach consultant

852
00:51:52,800 --> 00:51:57,680
for 18 years and the results and I'm I'm just so about impact

853
00:51:57,680 --> 00:52:00,560
and transformation and it's normally you can't just go

854
00:52:00,560 --> 00:52:03,520
surface deep because it's surface results isn't it? You've

855
00:52:03,520 --> 00:52:06,320
gotta go deeper. So it's obvious there's a tone in the

856
00:52:06,320 --> 00:52:09,040
cadence you use. I'm gonna shoot down the 18 year aspect

857
00:52:09,040 --> 00:52:11,520
because I've met a lot of coaches who've been coaches for

858
00:52:11,520 --> 00:52:17,920
1800 years and they still suck at it. So again, where did you

859
00:52:17,920 --> 00:52:21,040
where did you unlock this?

860
00:52:23,920 --> 00:52:27,360
I think I was honestly

861
00:52:27,360 --> 00:52:31,920
I love being able to expand on somebody's viewpoint because

862
00:52:31,920 --> 00:52:34,480
when I've had because I've traveled the world and I've

863
00:52:34,480 --> 00:52:37,680
been able to speak to so many people of different cultures

864
00:52:37,680 --> 00:52:41,280
and understanding and you know even being in the UK now and

865
00:52:41,280 --> 00:52:44,480
I'm Australian I have to explain some of the things that

866
00:52:44,480 --> 00:52:47,200
I'm saying because even though it's English it's completely

867
00:52:47,200 --> 00:52:50,000
different the meaning of it. So it's so important the

868
00:52:50,000 --> 00:52:52,880
intentionality and the meaning behind your conversation. So

869
00:52:52,880 --> 00:52:55,520
there's always kind of in a depth to the way that I think

870
00:52:55,520 --> 00:53:00,160
and speak and English was never my best subject. I was

871
00:53:00,160 --> 00:53:03,680
always a numbers person. So I really tried hard in English to

872
00:53:03,680 --> 00:53:10,240
really understand what people were saying. But when I became

873
00:53:10,240 --> 00:53:13,280
when I left the bank and I started to figure out who I was

874
00:53:13,280 --> 00:53:15,520
I would just sit down and have conversations with when I was

875
00:53:15,520 --> 00:53:18,560
in London or like on my own. I was like who are you? Tell me

876
00:53:18,560 --> 00:53:21,440
about yourself and they'd always be like miserable and I

877
00:53:21,440 --> 00:53:24,640
was like let me see if I can if you can leave here with a

878
00:53:24,640 --> 00:53:27,440
smile like that was what I was saying in my head and that was

879
00:53:27,440 --> 00:53:30,960
just a game I like to play and then I was like and then I

880
00:53:30,960 --> 00:53:33,280
figured out the way you could change their mindset and change

881
00:53:33,280 --> 00:53:36,080
their their mood is by expanding on their thought and

882
00:53:36,080 --> 00:53:39,760
by shifting what they believe to be true so that it unloved

883
00:53:39,760 --> 00:53:43,040
something was an aha moment and I love that aha moment

884
00:53:43,040 --> 00:53:47,360
because then their life is never the same again. Yeah.

885
00:53:47,360 --> 00:53:51,440
Oh man I just want to marinate in this. So the the another

886
00:53:51,440 --> 00:53:54,240
the next takeaway I have for myself on this is you said I

887
00:53:54,240 --> 00:53:58,560
love to expand on people's viewpoint and I think a lot of

888
00:53:58,560 --> 00:54:03,200
times as leaders we either get uncomfortable or we get laser

889
00:54:03,200 --> 00:54:06,160
focused on wanting other people to understand our viewpoint

890
00:54:06,160 --> 00:54:09,040
and and see something new or see something better than what

891
00:54:09,040 --> 00:54:12,960
they may have said. I know I'm I'm very guilty of that so

892
00:54:12,960 --> 00:54:16,160
you've given me yet another awesome opportunity to to think

893
00:54:16,160 --> 00:54:19,040
through this. I will be contacting you after the show

894
00:54:19,040 --> 00:54:24,160
for sure and visionary leaders you can of course do the same

895
00:54:24,160 --> 00:54:27,440
there's going to be action steps in the landing page below

896
00:54:27,440 --> 00:54:29,520
the show notes that you can take with Caitlin Cook and her

897
00:54:29,520 --> 00:54:32,560
brand. There will be the resources down below that as

898
00:54:32,560 --> 00:54:35,920
well the resources that Caitlin and I have both learned

899
00:54:35,920 --> 00:54:38,800
from to get to where we're at in life. If those are helpful

900
00:54:38,800 --> 00:54:42,560
for you awesome and then also in the top right corner of the

901
00:54:42,560 --> 00:54:45,680
screen you're going to see a button that says be our guest.

902
00:54:45,680 --> 00:54:48,000
If you are a visionary leader and you're looking to launch

903
00:54:48,000 --> 00:54:50,960
something it does not matter if you're that stay at home mom

904
00:54:50,960 --> 00:54:54,160
who's who's just you know moving on from that and

905
00:54:54,160 --> 00:54:56,480
realizing you want to do something different in life.

906
00:54:56,480 --> 00:54:58,880
Come and share that vision if you're the stay at home mom in

907
00:54:58,880 --> 00:55:01,360
the middle of that and that's your vision and how to be a

908
00:55:01,360 --> 00:55:04,320
great mom come and share that with us on vision pros live.

909
00:55:04,320 --> 00:55:07,680
This isn't just about business and then if you're you know

910
00:55:07,680 --> 00:55:09,840
you're off to the races in business and crushing it of

911
00:55:09,840 --> 00:55:12,720
course you're welcome to be on the show too. We look forward

912
00:55:12,720 --> 00:55:16,240
to continuing to host excellent leaders Caitlin. This has been

913
00:55:16,240 --> 00:55:18,960
an absolute pleasure any final thoughts you want to share

914
00:55:18,960 --> 00:55:22,560
with the audience. I'll let you do the wrap up today. First of

915
00:55:22,560 --> 00:55:24,800
all I want to say thank you so much Jackson this has been so

916
00:55:24,800 --> 00:55:27,760
lovely and I love the depth of our conversation and that you

917
00:55:27,760 --> 00:55:33,040
just don't bypass the difficult things which I really really

918
00:55:33,040 --> 00:55:36,000
appreciate. I guess my final thoughts would be like I want

919
00:55:36,000 --> 00:55:39,120
to normalize the process and the journey and it's not all

920
00:55:39,120 --> 00:55:41,760
rainbows and butterflies. The reason people succeed is

921
00:55:41,760 --> 00:55:46,480
because they fail a lot and failure means being put up

922
00:55:46,480 --> 00:55:49,520
against yourself and having to go what have I done here that

923
00:55:49,520 --> 00:55:53,520
I could have done differently and it's being aware of your

924
00:55:53,520 --> 00:55:57,360
emotions and holding space for all of it because all of it is

925
00:55:57,360 --> 00:56:00,400
you and that is okay and you get to have moments where

926
00:56:00,400 --> 00:56:02,160
you're thriving and you get to have moments where you're like

927
00:56:02,160 --> 00:56:04,480
I'm just going to have chicken wings and sit on the couch and

928
00:56:04,480 --> 00:56:06,960
laughing and watch a movie because today is just not my

929
00:56:06,960 --> 00:56:10,880
day but it's a journey you ebb and flow just accept it and

930
00:56:10,880 --> 00:56:14,400
embrace every moment of it. You've got this. You heard it

931
00:56:14,400 --> 00:56:18,080
and you felt it from visionary CEO, Caitlin Cook. Thank you

932
00:56:18,080 --> 00:56:20,400
for being here today. I'm really happy that you tuned in

933
00:56:20,400 --> 00:56:23,600
to Vision Pros Live. I'm looking forward to seeing your

934
00:56:23,600 --> 00:56:26,640
reactions as these episodes continue to move forward. This

935
00:56:26,640 --> 00:56:29,200
is going to get more and more fun. We'll have more and more

936
00:56:29,200 --> 00:56:31,760
engagement as well. We'll invite people to participate in

937
00:56:31,760 --> 00:56:34,080
the show and thank you for giving us your time and

938
00:56:34,080 --> 00:56:45,520
attention. Have an excellent time building out your.

