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tell me about your vision. Well the vision that we've wrapped ourselves around over the last four

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years is how do we put more time and more money back into people's lives. I am a huge proponent

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of automation and in my original career in equipment leasing, which of course I'm like a

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dinosaur, I'm old, so we didn't have anything that really automated anything. Everything was

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wrote, it was everything had to, even if you had one transaction it had to be entered into five

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different systems, sold that company, started another company and the mandate from as the CEO

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for me was to automate what we're doing and have a single system into which all data goes and then

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from there automates into the various requisite systems, whether it was asset management or

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servicing or tax, you know, tax base. All of those things needed to be integrated but I only wanted

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the information to go in one time and then go to its own separate things and we designed that and

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did that and then we automated the front end of it which was really cool for the customers because

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we had a leasing platform for Harley Davidson motorcycles. So, you know, two, three, four year

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lease like you would with a car but getting somebody on a Harley Davidson was a situation

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where when somebody said yes, all the dealers told me this, if a guy says yes you have to get him

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booked on that bike right then and there. So our mandate was create a system that automated all of

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that and so in doing that we automated that whole credit decision, transaction building and then

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automated the back end where all the state and federally compliant lease documents were generated

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automatically so they could actually sign the entire transaction on their phone like within

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seconds. It happened beautifully and so we saved people a lot of time and created a good amount of

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wealth for dealers that used our platform for a whole host of reasons. Skip forward to and we had

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another iteration in between there where we went after all the power sports businesses and did the

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same thing migrating more closely aligned with not leasing but actually financing but the same

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platform automating the entire process front end to back end. Skip forward to today when I had a

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problem with my pool, I had a personal consumer problem and didn't like the way things operated

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with my service business with the actually pool service as a matter of fact and so I called him

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into a meeting and said this has got to be we got to do something differently. So we looked at

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the pool service business as an initial target for building out an automated platform for

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automating scheduling, automating dispatch, invoicing, customer payments and customer

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communications. For me the last part is really the anchor in what we go after and how we create

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value for companies. There's plenty of other field service software platforms out there. None of them

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engage the end customer and so my vision for ProValet is that like a company that wants to have a

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front end web solution, an e-commerce store, they're going to choose Shopify as a way to

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Shopify as a way to run that business because it does things so well and automatically. So I want

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the same experience for any service business across the country to say of course I use ProValet,

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why would I use anything else? Because it automates my entire business from the front end dispatching

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for my technicians in the field to the invoicing to customer requests like service requests,

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right? All service businesses are wrapped around this concept of responding to a request.

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None of the other platforms focus on that like ProValet. If a customer uses our Homeowner app,

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and by the way we're the only one out there that has a Homeowner app where you can manage your

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service relationship with your thumb, when those service requests come in from the consumer,

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they'll come in the form of a typed up request plus video or photo showing the problem, audibly

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describing the problem and that lands on a dashboard that is then actionable. So actionable,

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you can dispatch it, you can schedule it for next week, you can send an estimate to the customer

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based on that request. So a very fluid system, which by the way in the background you have

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uber-like notifications that go out to the customer just letting them know what's happening.

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We got your request, we're reviewing your request, we've scheduled your service, all of those things

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are I think super simple aspects of elevating the service experience but it also creates a very,

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very sticky customer. Nobody else is using this. Everybody that uses this Homeowner app loves it.

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So my vision is to put more time and more money back into the lives of the service companies that

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take us up on using ProValet. Okay, so let me ask you this then. So supposedly you had like

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five times of customers coming in you at ProValet, right? Five times of customers coming in or

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income coming in. What would you be doing with your time specifically Steve?

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So what would the people do with their time? No, what would you do? What would I do if I

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quintupled my business tomorrow? Yeah, let's just say that three months down the road you have

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like five times your business. Yeah. Income coming in. What would you be doing with your time Steve

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at that time? Well, I would probably be involved with a lot of service work. I serve on several

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boards right now and I would probably become more active with, we have a community development in

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Naples, Florida where I live that's near and dear to my heart. I would become more involved with the

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development of that property into with the various services that we're providing to the community

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out there. And then I would also become more involved with another 501C3 which I'm on the

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board of that. It's called the Alliance for Florida National Parks. And the Alliance is a really

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compelling conduit for advocating clean water, clean environment. We're dealing with the national parks.

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And one of the things that I've noticed personally is the lack of respect that society as a whole

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has for keeping things clean and being responsible. So I would use my time in that regard advocating

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for programs and education around keeping things, being responsible. And that includes, by the way,

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working with other organizations and advocating with them for helping them achieve their goals to

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keep clean water, keep the environment clean. Moderate development's fine but I live in an area

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of Florida where there's just a tremendous amount of development. And so if we can keep our eye on

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our natural resources and keep those healthy while keeping development going and in check,

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we'll be in good shape. So there's a big add-in. That was a big question. I got a lot of

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questions to think about with that. Yeah, that's awesome. You answered it great.

