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Exactly. All right. So today, vision wise, company wise, family wise, etc. What are you

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most excited to talk about?

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I think I'm most excited to talk about how our vision has developed and how the vision

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is not easy, but the fact that it's not easy doesn't make it any less worthwhile. It's

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actually a pretty difficult vision, to be honest with you. And it causes a lot of headache

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and frustration for that reason at times, but then the wins along the way to fulfilling

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the vision, I guess, are that much more fulfilling as you notch them, if that makes sense.

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Yeah, it makes perfect sense, especially for us. I mean, one of our rally cries is we're

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creating a full appreciation of family and personal well-being within the workplace.

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And that's on a global scale. And we're creating our second rally cry is bridging the economic

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gap between North America, South America and the rest of the world. So no, it's not easy

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by any sense of the imagination. It's not as fun as a ludicrous concert or going to

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South by Southwest. But there's tremendous amount of purpose and value and for me, peace

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in the process. So when I saw what you were up to, I was like, well, it is deep and it

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is a big deal. I'm going to pull the screen up and share it while you talk about it. Forward

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family services and helping these families of children, the experience you guys went

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through with COVID on this as well. But I'd love to hear in your words, what did you create?

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What are we about to talk about? Well, these are families with various behavioral

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and mental health challenges. And what I, you know, my background is actually in finance

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and insurance, where I've worked for auditing companies that have, you know, basically developed

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financials for hospitals and healthcare. And when I thought about what I'm going to do

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with my life, how I'm going to contribute to the world and the kind of company I want

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to build, I wasn't, I wasn't big on developing or building financials for the rest of my

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life, even though I've developed that skill set. I wanted to be involved with something

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more fulfilling and meaningful than that, but still use my skill set. And over long

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story short, behavioral mental health and I were at a crossroads where I realized I

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could use my skill set to help families as far as the insurance side goes, where I'm

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not sure what your experience is with behavioral mental health, but any family that goes through

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it, trying to get their children in these kinds of services, it is very frustrating

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to say the least from an insurance standpoint to get your children authorized and validated

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to get these kinds of services. So I've made it a mission of forward to be an advocate

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for these families and to do everything we can with our resources to help these families

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not only, you know, be a place where these kiddos can get these services here, but to

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really work with the insurances and pick up the ball for the parents so that they don't

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have to be on 20 phone calls with insurance or fill out a very frustrating packet or get

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told different things by an insurance company on the phone. That's, that was kind of the

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start of forward dealing with it a little bit in my own personal life and with other

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family members, you know, that have had these similar struggles. We wanted, I wanted forward

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to be a place where families felt relief from the second that they were looking for these

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services for their kids. And I'm not just talking definitely from the, definitely from

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like the behavioral side, but also from the insurance side and the paperwork side, I guess

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you could say that that is far more daunting for many of us. Um, you know, I can, I can

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deal with challenges, emotional vulnerabilities and things like that pretty well. I'm, I'm

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certainly have my limits as well. Um, you know, but to have to find, to have to dive

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into the unknown of that system that is just so awful to deal with. Um, you know, it is,

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I told, I would have been a great realtor. I would have done very, very well from an

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emotional standpoint, from talking to people, but I would have never touched it because

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of the amount of paperwork that just intimidates me. It makes me feel completely powerless

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to have to deal with all that paperwork. And you take that to a 20 X level when you're

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dealing with insurance and bureaucracy related to it and the fees and the stress. That's

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awful. So you're, you're helping. That's amazing that y'all get involved in that level

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too. Um, all right, so we're going to be diving in a lot deeper into this vision and

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talking about family at the forefront, no matter what, putting our families first, um,

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and the idea of family first too. Before we do, what are three resources that you recommend

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for other leaders and visionaries out there? Three resources. Um, I'm like reading. It

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could be a book. It could be a movie, uh, YouTube videos, but three resources that will

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help visionaries and leaders continue on their path to, uh, to move their purpose forward.

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Um, I'm a pretty big believer, um, in leadership and self deception. Um, that's not a new one.

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That's an old one. But what I love about leadership and self deception and just that, that Institute

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and their model is no matter how you try to spin it, no matter how you, whatever the situation,

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ultimately the way that you decide to interact with people is what you need to hold yourself

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accountable to. You cannot, you cannot try to pin it on other people's shortcomings or

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behaviors. Ultimately you have to take accountability for how you interact with other people. I've

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just learned over time that that's, that's very valid and a very true way of thinking,

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at least in my experience. So I'm really big on leadership and self deception. Um, another

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one I'm Arvin, right? Yes, that's right. Yeah. I'm in the middle. So I was looking back here

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cause I was looking for it and I was like, wait a second. That's why I stopped there.

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I need to put this on my desk because I was in the middle of it and then I moved from

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my apartment to where I'm at now and to my duplex and I fell off my desk. Yeah. And they

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have a series it's, and it's not, it's not a intimidating read. Um, there's just, it's

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just, it's very practical in my view. Oh, it has super, super high ratings and a lot

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of leaders that I've talked to, um, that's, that is one of their go-to favorite resources

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as well. And it's like, we, you know, you, you can ignore perhaps the popular opinion

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out there. Um, you know, like, oh, you should watch this reality TV show. The right amount

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of leaders talk about a resource over and over that have, you know, made it to where

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you have, um, and beyond it's like, wow, okay. Um, I need to pay attention to that. No, absolutely.

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Um, another one, uh, that I'm, I'm a pretty direct individual and there's, there's many

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variations on, on this, but the one I probably mentioned that people are most familiar with

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is radical candor. Um, that's, that's a really good book. Um, just, I think what radical

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candor is good about is taking, if you are a direct individual, taking you and helping

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you to be a direct individual in a healthy, in a professional way. Um, but I think I,

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I do think that direct feedback is just important. I think if you're going to succeed in any

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organization and any business, I believe strongly that feedback must be unfiltered and unfettered.

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Um, but I, what I appreciate about that book is that she's very, I think she's very good

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about making sure it's respectful, professional, and it's considerate. Um, but, but not, but

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not at the expense of mitigating the direct feedback, if that makes sense, which I think

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is important.

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A hundred percent. Well, it does to me because I'm a radical, I knew exactly what book you

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were going to say. Oh, I said the same time because, but I haven't read that one. Um,

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I am a radical candor person as well. Um, and my, my, one of my best friends who was

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a, a student of mine previously, um, he ended up coming into my company as my right-hand

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man, a few years later after moving into the, he was getting to the business school, the

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Marriott school of business at BYU. And he had shouted at me for about four months and

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I was freaking out because I was like, dude, like, why do I have this effect on people?

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Like, how do I, why does they, why is she so hurt? Um, you know, by what I said, and

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he's like, Jackson is a guy, get what you mean. But sometimes when you speak, it's like

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you hit people with a steel bat. Um, and I was like, I know I was like, but I don't know

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how to fix it. Um, and so I, I went on a several year journey with him and others trying to

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figure out, okay, how do I, how do I become more diplomatic, you know, more. And so now

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I gotta read the book because I've still absolutely. And, and to take it a little further, sometimes

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what I realized is no matter how much I work on it, no matter what some, in some situations,

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I'm just not the guy. Sometimes I do. Sometimes I do have to just send one of my lieutenants

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or one of my, that they are the guy for that conversation. Um, and I just have to acknowledge

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my shortcoming and that it's just not best coming from me. That's been a hard lesson

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to learn sometimes, but I've had, I've just had sometimes to acknowledge that, no, it's,

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this is just not, and it's not a cop out. It's, it's out of, it's out of respect. Yes.

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Yeah. Yeah. It's the same thing. If I don't speak Chinese, what am I doing? Trying to

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be a Chinese diplomat. Right. You know, that's kind of how I look at it. I'm just like, look,

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I love you and I want you to be happy. I'm obviously not the guy who can happen. There's

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that to it too. Um, the other one, um, last one, I guess I'd recommend, and again, there's

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variations of it, um, is, um, the one minute manager. Uh, I, I, I own and operate, you

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know, four different businesses. Um, and it, it can be done. Um, teams matter a lot, which,

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you know, a couple of the books I just mentioned talk a lot about teams and teamwork, but the

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second thing, I think the single most valuable experience that I had in my graduate school

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experience at Fresno state, um, was a professor that just gave us one hour, didn't, didn't

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tell us the assignment was happening. We sat down and we just had a paper with like 57

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different items on it. And he just said, okay, you have one hour, get, get your 57 items

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done. And the idea of the, the exercise, some were really quick and easy. Others were projects

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that would take in a normal world, like a week or more, but the, the moral of the story

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was prioritizing your time and knocking out the right things with the one hour that you

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had on short notice. I, at first I remember thinking, this is, I don't understand why

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here we are at this grad school. This seems kind of silly, but I look back, you know,

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12 years later on that experience on that particular, you know, assignment that, that,

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that's very real, especially for me now more than ever is just the, the convulgence of

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my family at home, my personal life, my faith-based life, you know, uh, my kids and it, you know,

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prioritizing your time and effectively doing it while still being respectful and not dismissive

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of others. Um, really big on the one minute manager and their approach to that and how

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you manage your time effectively, uh, while still making sure things get the needed attention.

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Ken Blanchard is one of the OGs to me, the man who wrote that book. Um, you know, it

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changed everything for me. And just like you said, um, and I happened to read right after

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it raving fans. So that's a good one. Yeah. Big books. And yes, they, I would, I've got

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these books on my shelf in order. The lower shelf here is an order of like what I recommended

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people read, um, for their path through leadership and entrepreneurship, with the exception of

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my mouse pad. And that mouse pad is the reason like I need to remember to be effective. And

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it's the same concept of know thy time, right. And prioritizing Jake Larson, video power

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marketing. Um, I think you'll appreciate this. He, he turned me onto a YouTube talk about,

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or about, uh, juggling versus plate spinning and how we often refer to life as a juggling

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act, but it's more like plate spinning where sometimes you got 20 plates going and that

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plate spinner has got one particular plate that's kind of out of whack. Um, in order

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to need a little bit more attention than others. And sometimes we got kids, any more attentions

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than other kids, and it's not about fair. Um, you know, it's not about equality in

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essence. It's about who needs the attention at the right time or what needs the attention

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at the right time. And then, and what's the effective mode of communication? Like it,

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can it be done in it? Can it be done in an email? Can it be done in a, in a call? I,

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I have so many, you know, staff or others are like, they're calling a meeting and I'm

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like, you have to politely help them realize this doesn't need a meeting. You know, you

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can, honestly, a text message would have suffice for this. That's why I also love the one minute

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manager is it really focuses too on the modes of communication. Um, and when they're appropriate,

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you know, that, that helps me. It helps me a lot. Yep. It is. It's, it's super fun that

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we, that design behind me, that is from the five dysfunctions of a team. We have a similar

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design that we've created for our culture around the one minute manager game plan. Uh,

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so we can always reference it and showcase, here's what we're doing. Here's what we're

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doing. So I walked through it. Here's how we train people. They're, they're really,

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really helpful concepts. I mean, couldn't do it without, without Ken Blanchard and that

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case or Patrick and Tony. Um, got to learn from the, we're standing on the shoulders

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of giants as they say. Um, so we'll be right back guys. Those of you listening in, soak

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up those resources, maybe pull out your Amazon account. Um, I've got a marketing list on

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mine and every time a leader recommends a book, I, I upvote that book or reprioritize

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it based on the quality of leader I'm talking to, what they've done, who I've heard references

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to and then it eventually makes it into my audible account if it has that, or I grind

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it out and read through it. So we'll be right back and dive into Aaron Tucker's vision quite

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a bit further. All right. Welcome in to vision pros live with Jackson Calame. I'm your show

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host. We'll be doing interviews for visionary entrepreneurs and guest leaders who are building

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fantastic visions out there. Hey, what's up? I'm welcome into another show vision pros

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live. I'm your show host, Jackson Calame founder and CEO of first-class business. I'm excited

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to have Aaron Tucker on with me today. Um, I'm labeling him a little bit. I'm a stereotype

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a little bit. He's got a reverence and a calm to him that just kind of, it doesn't even

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harmonize with mine. It's kind of like exactly how I like to be most of life is reverent

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at peace. And so this isn't going to be as dynamic of a show, but this is going to be

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very, very profound. We're going to be talking about his business forward family services,

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his other businesses a little bit that he has, how he got into that and family and why

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family, uh, you know, we want to inspire people to keep family at the forefront no matter

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what, because there's so much that, uh, that can get in the way of that. Um, speaking of

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my four kiddos are downstairs and I'm excited to interact with them right after this show

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to how do you balance family and podcasting and running businesses? And you know, as a

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single father, um, you know, it's, it's one of those things where we're not intentional

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about paying attention to that. It can slip away before we know it. And, uh, I never want

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that to happen for my priorities in life. So before we bring Aaron Tucker on, I always

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want to give some resources to a few visionaries out there that I think are extremely valuable.

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One of them is the law spot with Melissa Gray. Melissa Gray came onto our show. I almost

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canceled it because I don't like most lawyers and how pretentious they can be in condescending

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and they kind of speak over your head and they know their supply and demands in their

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favor. So you get the short end of the stick. I couldn't have found Melissa further from

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that stereotype. She's a fantastic listener. She truly cares about people. We've had a

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lot of fun working with her as well on the development of our own brand. Um, we've been

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developing her brand and she's got this new blueprint to help people understand that your

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attorney shouldn't just be somebody who can protect you, but can also expand your network

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and your partnerships. So I highly recommend touching base with her. Uh, I went through

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a $20,000 trademark lawsuit before I realized the importance of having the right counsel,

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um, for the legal activities that may come your way. She's also got a resource, um, for

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an audit for your own legal, uh, potential needs. So feel free to check out that too.

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Then there's the healing and do with Pramila Param. Um, Pramila is, um, she's got some

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tenure and that's what I appreciate most about her. She's got a ways to go to build this

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international wellness community out from a digital perspective, but don't let the digital

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disrupt the reality of the decades she's put into finding healers and therapists and coaches.

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What she's building with us as an opportunity for those entities to come together into a

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filtered community and hub so that the clients, potential clients who might come into this

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and say, you know what, I don't quite know what type of help I need. I just know I need

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it. She's creating a place for everybody to come together and provide their services in

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harmony so that those people who need help can get it. Um, and all of us have different

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levels of needs for help. Um, I'm surprised at how many people say I already have a coach

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and ignore the fact that people like LeBron James and Bill Gates and Jeff Bezos and name

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any one of your favorite mentors out there have loads of coaches, loads of people helping

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them do what they do. We can always expand the depth of the mentors in our life. Um,

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I recommend checking out what she's up to. Then there's the water project. The water

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project is something that, uh, you know, it's funny, Aaron Tucker's program, family forward

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services reminds me of a similar opportunity. I have never been thirsty in my life to the

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extreme where I was worried about where I might get my next source of water. So when

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I found out that there was millions of people who don't have access to clean drinking water

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and their kids have to leave school to go get water for the community, the parents have

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to leave work in order to go get water for their kids and the water they're getting isn't

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even necessarily safe. Um, I just wouldn't let myself forget it. Um, and I was like,

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you know what? We can do more. We can raise some awareness around this. We can give back

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to this as well. What I love about the water project is the transparency. You get to choose

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a community that you provide to and you get to see the outcome and result of that donation

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or effort. Um, so if we can, if we can get together and help the 8 billion people in

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the world, that's awesome. Again, back to family forward services. Uh, I don't know

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what it's like to have a child with special needs, um, or to have a child with learning

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disabilities or to just need extra additional help beyond, um, my family and friends. And

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so when I learned about what Aaron was up to and how he's showing up in the world with

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his team to help families and what they went through during COVID to continue to support

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people the best they could, I was like, wow, this guy has a vision that is helping people

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that are often forgotten about by people like myself. And, uh, man, I gotta bring them on

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the show. So without further ado, Aaron, man, thank you for being here and joining me on

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vision post-life. Absolutely. I'm happy to be here. Thank you for having me. 100%. Now

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we did, we did get some recordings regarding the vision. Um, uh, early on we did a couple

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of pre-show segments, but I still want to dive back in to make sure people understand

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where this came from. So you launched right before COVID with a desire to help families,

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um, with the education development of, of their children. And then COVID hits and the

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world wants to shut down the school. Um, you know, the world wants to shut down your ability

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to help these individuals who could benefit from a reprieve. I know with my kids, I can,

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you know, I need some time sometimes to just be me. Um, right. I can't do it 24 seven.

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So can you walk us through that? What, what did you launch? What happened? How did you

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overcome the obstacles when so many others would have shut down in your scenario? Yeah.

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Um, thank you for that question. Uh, and it, you're very, you're very nice to describe

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me as reverent. That was not a reverent time. Um, it was a very, it was a very stressful

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time. Um, and, uh, it, well, there's so many ways I guess I could, I feel to answer that

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question. Um, first and foremost, right before COVID there's, there's just too many people

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who need the services that we provide. That's, that's part of why I got into it. And there's

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two, there's so many people that so many, so many places that I respect anyone that's

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in this industry trying to provide services for those with behavioral mental health needs.

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And so, um, I think that's a very important part of the, of the, of the, of the, of the

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industry. Um, due to the insurance dominance of the, um, industry, getting services and

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the way with which services are trying, you know, are trying to be onboarded, like I said

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earlier is often frustrating for families. And so we, if we were going to do this, we

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were going to be better. We were going to approach this with customer service, with

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a chore to get them the services that they need, which is often what families experience.

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And then, so that's the vision. And then COVID hits and you're trying to onboard families

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with dignity. It's already difficult to, to go through the authorization process with

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insurances. I will put your listeners to sleep, um, trying to explain what that entails. So

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I won't do that. Suffice it to say, it's just a very long involved process. And then when

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you throw COVID in the mix of that, and my whole, my vision is I'm going to do better

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than what these families typically experience elsewhere. And somehow I'm going to execute

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on that, like during COVID. Um, it, it was very intimidating really from, from the start.

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Um, but what we quickly realized was so many of our, of other providers that do behavioral

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health services were opting to shutter and not provide services that my initial fear

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was, man, we're not going to do this in the way that I wanted to for my vision. And that,

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that, that's a not, if you're a founder or a CEO that's in a place where you're not going

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to have your vision, that's a non-fun place to be. I mean, your vision is what drives

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you. It's why you do what you do. Um, and I'm pretty OCD. I don't like not doing things

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to the way that I want to get them done. What I quickly had to put my mind at ease at though

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and realize is when, once you look around you during COVID and you see what everyone's

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going through, what I realized is, you know what? I'm just setting myself apart by staying

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open at all because there's so many others around me that aren't even making, that they're

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just deciding, you know what, we're not going to try this. This is too much. And so what

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I quickly realized is however imperfectly or however difficult it was going to be with

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COVID, um, we were setting ourselves apart just by being open and still seeing kiddos

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at all. And the feedback I quickly got from the families that we were taking on was just

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how simply grateful we were for making that effort at all. And so I kind of had to let

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go of the vision, not, not that we weren't struck, not that we weren't striving for my

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vision. That's not what I'm saying. Um, but I had to, I had to let go of the, you know,

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striving for perfection and execution. COVID just blew all that out of the water. It was,

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it was trying to just make sure families had a place to go and we would give them the best

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service we possibly could while trying to figure COVID out. And the grace that families

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afforded us during that process was really appreciated. And, and truthfully what happened

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was we still grew in spite of not executing perfectly on my vision from the beginning.

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Like once again, because we were willing to give it a try and still be open during COVID.

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Um, and you know, um, it's not a small thing to provide these services that I would argue

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are, uh, very necessary and vital for these kinds of families, these kinds of kids. It's

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like oxygen breathing air to them. Um, and so we just, we adapted and we overcame and

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my team was flexible and we made it work. And, um, over time, I think like anyone else

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realizes, you know, you do the things you get, you get the, uh, the, uh, PP, uh, PPP,

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you know, grants, you, you do some things to help you get by and navigate. Um, eventually

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the COVID restrictions kind of lesson and things seem out. And I think what's been,

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was a blessing while it was really difficult to be open during COVID and to time it that

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way. Operating during COVID versus operating now, I guess, once you've been there and then

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when things kind of normalize, it be, it's easier than it was a few years ago in certain

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ways that you're grateful for having had that experience because it's kind of hard to Trump

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opening a new business during COVID. If I'm being honest. So, so, um, really difficult

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at first, but then in retrospect and having pushed through that, the discomfort of that

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and the inconvenience of that, I think has been good for me and my team and my company

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and helped us to shape us. And I think it's communicated to families that we are committed

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to this. You know, we're, we're serious about doing these from the get-go, you know.

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Oh, it's huge. It's absolutely phenomenal. They're the quote that often gets pulled out

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of context. What doesn't kill you makes you stronger. Um, I think in this case is a very,

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very important applicable quote. Um, you know, you talked about not derailing from the vision

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and I think a lot of people get a little bit linear about that aspect. So I want to, I

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want to highlight the truth and reality of that. That's there's the tunnel vision aspect

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of having blinders on. There's also the reality of being flexible and pivoting and pivoting

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doesn't always mean turning the exact opposite direction, but even then it's like a U-turn.

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I used to live in an apartment where the only way to get to go the direction I needed to

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go, I had to drive a mile in the wrong direction first, um, to get around to my destination.

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And we face that in the physical world. We sometimes don't realize that we're not necessarily

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stuck and can't do our vision just because we need to turn left before we turn right.

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It's just part of the process. Um, and you emulated that. Now you also talked about,

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um, I appreciate your joke about reverence, but I do want to bring it full circle. One

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you at least honor mine. And that shows it as a leader, you're willing to adapt. But

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to that anger that you fell to that frustration and the difficult challenges you had in that

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experience reminds me of righteous indignation. I had to look the word up while you were talking

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by the way, but I was like, I gotta make sure I got this right. But that's that reality

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that you know what? Sometimes, you know, the best, sometimes to me, the most important

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forms of reverence are standing up for what you know is right, even though it's not popular,

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even though other people don't want it. You know, 96% of entrepreneurs lose within 10

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years, 4% beyond that. They don't just succeed. They're not the rock stars. Most of them are

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still surviving. They're still just trying to figure it out. And talking about that doesn't

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mean like, Oh, what was us? I hate life. It's the reality of we have some, a sincere amount

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of work to do in order to make this right. Let's put the work in and get it done. Um,

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but it doesn't to me interfere with the idea of, of reverence or respect or sacred or,

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Hey, let's still enjoy life in the process. So thank you for that. Um, what are your,

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what was that? What was that like for your family and your family life? Having to go

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through that and what are some lessons perhaps we can learn from that experience? Um, it

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was a very stressful time. Um, it was really challenging for our family. We had, uh, we

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had just bought a house two months prior to that and relocated. Started a business and

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bought a house and go, Oh my gosh. Yeah. We had just recently relocated from Baton Rouge,

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Louisiana back to Fresno is my hometown. And, um, yeah, it is just, you know, I'd kind of

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sold my wife on the vision and, and we felt good about making the move. And then it's

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just kind of like, as you're getting into it, uh, it's just like, wow, it does, it couldn't

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have felt more not good timing, uh, in so many ways. Um, but I think what my wife is

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really good about, she grew up in the military, um, you know, and in her family, I'm, I'm

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like a hometown boy. I grew up in the, you know, the same place, same friends. I think

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what I appreciate about my wife, uh, is she's used, she's very used to adapting. It comes

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very natural to her. And I, my observation has been that families, military families

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in particular, I think they're kind of used to, uh, being derailed or kind of rolling

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with the punches. And on top of that, my wife was raised by very good parents, uh, that

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I think just from her experience and her upbringing, she, she, yes, she goes through frustration

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or grief just like anybody else does, but it's very quick to like, okay, this isn't,

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this isn't anything we can't solve. And so let's talk through it. Let's, you know, think

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about what we can do about it. That's in our control. And you know, so we're, she's very

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practical in solutions based that way. And then, you know, it sounds, I don't know cliche,

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but like at the end of the day, you know, you have to have something that keeps you

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centered. I am a religious person. Everyone has variations on that, but like I do, I am,

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we are, me and my wife are believers that like, if you're passionate about doing something

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and you committed to it, um, and you're going to put in the effort to do it, it will work

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out if you're committed to doing it and really, you know, putting in the effort and time that's,

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that's necessary and adapting, like I just talked about. Um, so certainly having her

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and that kind of wisdom and that kind of experience with me, uh, was very helpful. And, uh, it

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turned quickly into a couple of days of, man, this is hard to, Hey, we're here. We just

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got to figure this out. Like everybody else, we will figure this out. And you know, we

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just, we just talked it out, made plans and took it a day at a time. I think that's the

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other thing I would just say about that time in COVID is it's, it's too, if you, if you

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take a step back and look at the monster that's, that's ahead of you, um, that only adds to

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the stress and, and the panic and, and it just, it just hazes the vision and creates,

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you know, displacement. I think you have to focus on small things, little victories. Um,

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you just got to make your list, knock out your list, and then the momentum becomes a

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real thing. Um, and that, that was effective for us, if that makes sense. So it makes perfect

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sense. I had a friend call me out once. It wasn't very long ago, actually. Um, and he

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told me about the story of the bison and the cow and how, when the hurricane or the storm

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hits the cows run from the storm, so they're in it longer. And the bison runs at the storm

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and runs right through it and gets there faster. He's like, Jackson, you're being a cow. I

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was like, oh man. I'll take it. I need to look at, look at where I need to improve on

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this. Um, but having, having relationships and friendships like that, um, um, religion,

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you mentioned that, um, I won't force you to dive in any deeper on that, but I will

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second to your, your style on it. I'm on, I'm unapologetically Christian. Um, and it

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took me a while to learn how to be that. That was what I needed for me was to find that

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centeredness and groundness. Like, okay, look, like I, I'll be listening in that aren't religious.

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You're welcome to hear where I'm at and provide your own perspectives too. Um, you know, I,

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I embrace that and I want that. And I'm not going to be quiet about mine while I'm also

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not going to be forceful about it. It is the secret weapon for me of knowing that, okay,

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I've got God on my side at all times, no matter what, even when I screw up and I can turn

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to him for help. And I also know all things work for my good. I know that even when I

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didn't want to doubt it or think, no, no, this meant, this is meant to be, what am I

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supposed to learn in this? And I also know that the best blessings usually come after

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the most extreme trials, if you stay focused and committed. So those are principles for

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the leaders and visionaries out there. Um, you know, if you have them own them, if you

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do not maybe consider exploring it, it might help you get through some tough times, but

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don't take my word for it. Do your own work. Absolutely. So let's go to, um, the traditional

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question I usually lead with, um, we talked about this in some different angles, but what

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does the outcome look like? What's, what's your vision for those you serve? I mean, I

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know it feels good to have the paperwork done, but you know, what are some of the other benefits

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that these families receive working with Ford family services? Yeah. I mean, so for me,

381
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like I said, on the, on the front end, it's great to help them with the strain of the

382
00:35:03,560 --> 00:35:08,360
process of just getting in. But then the real, the true fulfillment, you know, and the part

383
00:35:08,360 --> 00:35:15,920
that really is the, is it is the best part is, is seeing the impact of the types of services

384
00:35:15,920 --> 00:35:21,840
that we offer on their actual behavior and on, on their lives. Um, and we specifically

385
00:35:21,840 --> 00:35:28,680
at forward, we work with applied behavior analysis. That's ABA therapy. So ADHD, developmental

386
00:35:28,680 --> 00:35:35,160
delays, autism. Um, we also do psychotherapies to think like individual counseling, uh, family

387
00:35:35,160 --> 00:35:41,280
marriage counseling. Uh, and then we also are involved in a, uh, emerging space, which

388
00:35:41,280 --> 00:35:47,640
is, um, like addiction recovery and other behavioral type, uh, challenges. So intensive

389
00:35:47,640 --> 00:35:54,080
outpatient treatment as well as, uh, residential detox treatment. Um, and just to be clear,

390
00:35:54,080 --> 00:35:59,440
these, these services are, these are not all interconnected. We have different families

391
00:35:59,440 --> 00:36:04,160
that we offer different services to, and I employ different professionals that provide

392
00:36:04,160 --> 00:36:08,560
different services, these different kinds of services, but ultimately they all fall

393
00:36:08,560 --> 00:36:13,680
under behavior and mental health. And what's his outcome. So yeah, go ahead. You got, I

394
00:36:13,680 --> 00:36:20,520
think you're getting there. Okay. So what's rewarding is, you know, um, families that

395
00:36:20,520 --> 00:36:25,040
come to us, like say a child with autism and often it's two or three kids. When you actually

396
00:36:25,040 --> 00:36:29,840
have a kiddo with autism, it's not uncommon to have more than one and they're just desperate.

397
00:36:29,840 --> 00:36:35,680
I mean, not only do they need childcare, maybe mom and dad are both working jobs, but like

398
00:36:35,680 --> 00:36:39,620
they don't use their child like cared for. They need their child taught. They need their

399
00:36:39,620 --> 00:36:46,280
child's behavior, you know, curbed and, and funneled and, and, you know, direct redirected.

400
00:36:46,280 --> 00:36:50,840
Um, and they're desperate for that. And, you know, with residential detox or IOP, we're

401
00:36:50,840 --> 00:36:56,200
talking kiddos that might be borderline suicidal. Um, you know, obviously there's addiction,

402
00:36:56,200 --> 00:37:01,400
which I think plenty of people are familiar with various types of addictions to, to see

403
00:37:01,400 --> 00:37:09,360
families go from like the worst kind of stress that you've probably ever seen to gradual

404
00:37:09,360 --> 00:37:16,440
relief and like gratitude, um, for the services you provide. I mean, yes, I do this provide

405
00:37:16,440 --> 00:37:21,000
for my family, but I don't think, I don't think I can do justice to like the feeling

406
00:37:21,000 --> 00:37:29,680
you get when your services literally have, have made a 180 impact on a family's life,

407
00:37:29,680 --> 00:37:37,000
um, in such a, in such a way that we're talking just, you know, commonly tears of gratitude

408
00:37:37,000 --> 00:37:41,620
and, and, um, just where they thought there was no options, they thought there was no

409
00:37:41,620 --> 00:37:48,560
true permanent, I guess, um, changes that could be made to really help their life go

410
00:37:48,560 --> 00:37:54,040
differently when, once they found them and you go through that process with them, it's,

411
00:37:54,040 --> 00:37:56,800
it's hard to top that, I guess, if that makes sense.

412
00:37:56,800 --> 00:38:05,640
Yeah, it is. It makes perfect sense. The, the process of providing for your family,

413
00:38:05,640 --> 00:38:10,800
um, and, and then combining with this vision of how you're helping others, it makes me

414
00:38:10,800 --> 00:38:17,040
think about like the reality that a lot of us as parents, we, we pretend in our imagination,

415
00:38:17,040 --> 00:38:20,720
you know, we would love to just be with our kids and our family 24 seven, you know, what

416
00:38:20,720 --> 00:38:25,760
if we could go to Disneyland every single day with our family and spend the entire day

417
00:38:25,760 --> 00:38:32,400
there, you know, would that truly be what would be most beneficial for our children

418
00:38:32,400 --> 00:38:39,040
or for our relationships as spouses? Um, you know, is, is life all about consumption

419
00:38:39,040 --> 00:38:47,000
and in that sphere? Maybe. Um, I don't know. I've never done it before. Um, but the, the

420
00:38:47,000 --> 00:38:53,520
reality is I, I, for me, I think it's very important for my family to have a little bit

421
00:38:53,520 --> 00:38:58,160
of a distance. So family at the forefront, no matter what, does that mean Disneyland

422
00:38:58,160 --> 00:39:03,560
all the time or are there, are there breaks in it? What are your thoughts on, on what

423
00:39:03,560 --> 00:39:08,820
that looks like? Do we, you know, should we indulge 100% of our time into our children

424
00:39:08,820 --> 00:39:15,880
or you know what? Well, I don't know how to even format the finishing touch on that question,

425
00:39:15,880 --> 00:39:19,320
but you know what I mean? People, it looks like that on Instagram. It looks like that

426
00:39:19,320 --> 00:39:26,120
on Facebook. Yeah. We bad fathers for not doing that. No, I mean, sometimes I am. I

427
00:39:26,120 --> 00:39:31,320
have to be honest with you. I think I am, but family at the forefront, I think to me

428
00:39:31,320 --> 00:39:39,720
is that, that my, my values, those family values, um, truly are at the forefront of

429
00:39:39,720 --> 00:39:46,680
whatever I do. Um, it's not it to me, I guess it's that first and foremost, I'm not a CEO.

430
00:39:46,680 --> 00:39:52,080
Like I'm not a, yeah, whatever the title is, I like to say I'm a husband and a father.

431
00:39:52,080 --> 00:39:56,920
Like literally, if you look on my LinkedIn, that is my first title. Um, because to me,

432
00:39:56,920 --> 00:40:02,560
that's, that is what I put first. Um, no matter if it's at work, you know, if it's at home,

433
00:40:02,560 --> 00:40:08,120
if it's a church. So I guess it's not family first to me is to your question, which I think

434
00:40:08,120 --> 00:40:14,040
is somewhat about like physically being with our children. Of course, to me, it's important

435
00:40:14,040 --> 00:40:17,760
to guard that time and to make sure you're in, like you said earlier, intentional with

436
00:40:17,760 --> 00:40:26,440
it. But more than that, I have, I've had former mentors, um, and, and people also that I've

437
00:40:26,440 --> 00:40:34,760
worked with and, or, or, you know, trained that, that turned out to be, um, I wouldn't

438
00:40:34,760 --> 00:40:42,100
say that they prioritized family values in the way they conducted themselves in business.

439
00:40:42,100 --> 00:40:46,100
To me, it's always about being the kind of man and the kind of father, however, I'm acting

440
00:40:46,100 --> 00:40:51,760
in business that my kids will be proud of. Um, whether I'm in a, in a room with just

441
00:40:51,760 --> 00:40:55,000
me and another individual that I'm having their performance evaluation and no one can

442
00:40:55,000 --> 00:41:02,480
see me, or I'm standing in front of all 150 of my staff, uh, conducting an all staff meeting.

443
00:41:02,480 --> 00:41:06,880
So I guess the premise to me is like twofold. There's the actual being with your family,

444
00:41:06,880 --> 00:41:12,480
which is absolutely important that you're getting at. Then the other part is, am I the

445
00:41:12,480 --> 00:41:19,040
kind of father and husband, no matter where I am or what I'm doing, that my kids are proud

446
00:41:19,040 --> 00:41:24,920
of my conduct and how I operate my business and how I interact with people. I think to

447
00:41:24,920 --> 00:41:34,040
me that is family first, if that makes sense. Absolutely. My, uh, one of my favorite quotes,

448
00:41:34,040 --> 00:41:39,560
and I'll quote it often cause it's long, um, is a man filled with the love of God is not

449
00:41:39,560 --> 00:41:44,320
content with blessing his family alone, but Rangers to the whole world, angels to bless

450
00:41:44,320 --> 00:41:49,800
the whole human race. Um, I heard that in my teenage years from Joseph Smith, um, junior

451
00:41:49,800 --> 00:41:56,360
and, and it just hit me. Um, I was like, wow. Um, like, okay. Um, and I don't know why it

452
00:41:56,360 --> 00:42:01,520
just sunk in though. And, um, you know, before I had kids, before I had a family, I was in

453
00:42:01,520 --> 00:42:05,880
your wife for two years. Um, but even after, you know, coming back from that, establishing

454
00:42:05,880 --> 00:42:11,320
the family that became, it was still like, this is still, it's so important for me. And,

455
00:42:11,320 --> 00:42:17,160
and, uh, same time you're, yeah, I get why the bromance is so strong. I don't think I

456
00:42:17,160 --> 00:42:21,800
saw that about your LinkedIn profile, um, where you talked about husband and, and, and

457
00:42:21,800 --> 00:42:27,200
being a husband and father first, I think Ang found our connection, but on my Facebook

458
00:42:27,200 --> 00:42:35,040
profile since my daughter was born, I've had this little title here. DAD is greater than

459
00:42:35,040 --> 00:42:43,960
CEO. Um, and then the whole doc, Dr. Seuss fanatic as well. Um, it is super important.

460
00:42:43,960 --> 00:42:49,440
So, um, you know, it's, but you, but you're right. They know my kids know how important

461
00:42:49,440 --> 00:42:54,280
our work, my work is, um, as they've gotten older, I've gotten them a little bit more

462
00:42:54,280 --> 00:42:59,200
involved too, in, in conversations about what we do, why we do it, who we're supporting,

463
00:42:59,200 --> 00:43:03,520
whom I'm on the phone with and why, um, I would never take a project on that would be

464
00:43:03,520 --> 00:43:08,280
one that they wouldn't be proud of if they learned about it and cared, you know, most

465
00:43:08,280 --> 00:43:12,240
of them, I'm not working with something super exciting. So they don't yet, but there will

466
00:43:12,240 --> 00:43:15,920
come a time where that matters. Go ahead. You got to thought. I agree. Yeah. And I, I

467
00:43:15,920 --> 00:43:23,360
would also just add along the lines of your question. Um, what I love about children is

468
00:43:23,360 --> 00:43:30,640
I got in this mode where as a businessman, um, it's almost too intentional. You're, you're

469
00:43:30,640 --> 00:43:36,680
so intentional that you don't leave, you don't leave room enough for the unplanned or, or,

470
00:43:36,680 --> 00:43:44,720
um, what just happens spontaneously. Um, and, um, there's another book I really love. I

471
00:43:44,720 --> 00:43:49,320
think it's, um, I'm going to botch it, the power of moments or something that affects,

472
00:43:49,320 --> 00:43:54,360
um, there's like literally lightning in a bottle on the cover. Um, but one of my favorite

473
00:43:54,360 --> 00:44:00,760
quotes is that moments are the molecules that make up eternity. Um, and what I love about

474
00:44:00,760 --> 00:44:09,200
my children is that they have, they've purposed me more to value at work, um, or anywhere

475
00:44:09,200 --> 00:44:15,360
that I am and appreciate how important the small interactions are day to day, um, with

476
00:44:15,360 --> 00:44:21,200
just people in general. Um, because I think over the long term, people are going to feel

477
00:44:21,200 --> 00:44:28,880
more of that, that buy into your vision. Um, and you know, that, that loyalty to you when

478
00:44:28,880 --> 00:44:32,960
they connect with you and they see and feel that you're a person, you know, like they

479
00:44:32,960 --> 00:44:41,680
are. Um, and being a father, I think has helped me to also prioritize that. And to me, the

480
00:44:41,680 --> 00:44:47,760
appreciation for small moments and when they happen, not ignoring or skirting over them,

481
00:44:47,760 --> 00:44:53,240
but embracing them, I think is important also to a family first approach.

482
00:44:53,240 --> 00:44:56,800
You nailed it. And they nailed the book name by the way. Um, I think it was Chip and Dan

483
00:44:56,800 --> 00:45:01,960
Heath when I just looked it up. Um, I got one of those names, right? So, um, your, your

484
00:45:01,960 --> 00:45:05,840
team right here that we're looking at, at to me is a tremendous evidence of what you're

485
00:45:05,840 --> 00:45:11,680
talking about. Um, you can, you can tell a lot about somebody by their smile, um, and

486
00:45:11,680 --> 00:45:18,960
how their smile meets their eyes. Um, not that anybody not smiling, you know, gets a,

487
00:45:18,960 --> 00:45:26,120
it's not a end all answer to how somebody feels or who somebody is, but, or when we,

488
00:45:26,120 --> 00:45:32,760
when we try to divide team from family and we don't have a lot of clarity around that,

489
00:45:32,760 --> 00:45:37,800
it can create a, um, a lack of clarity amongst the culture within the business. Like can

490
00:45:37,800 --> 00:45:41,960
I talk about my family? Can I not? Is it appropriate here? How are people going to feel about this?

491
00:45:41,960 --> 00:45:48,640
Um, I just don't see how cultures can create a good feeling amongst team members without

492
00:45:48,640 --> 00:45:54,240
having that inclusivity of, or, or integration of family and business. I wouldn't, I just

493
00:45:54,240 --> 00:46:00,720
never want to know what that feels like personally. So we, we build with all of that being important

494
00:46:00,720 --> 00:46:05,440
and being on the table to discuss within work. Um, and thank you for sharing the insight

495
00:46:05,440 --> 00:46:12,880
about being flexible, right? Um, not having to complete the agenda, so to speak. Um, today's

496
00:46:12,880 --> 00:46:17,480
an example of that. This show is so different than what we normally do. Um, and we're always

497
00:46:17,480 --> 00:46:24,080
evolving as a podcast. We stuck with one question. Um, and I would be the, the bulk of the vision.

498
00:46:24,080 --> 00:46:28,360
I would personally love to have you back here. Um, I'd love to go through the rest of some

499
00:46:28,360 --> 00:46:32,720
of our questions today. We're not going to cover, to cover your most powerful lesson

500
00:46:32,720 --> 00:46:36,520
for visionaries. Today, we're not going to cover the best and worst leadership experiences.

501
00:46:36,520 --> 00:46:42,880
Um, we're just going to soak in the value that you've given, uh, the tremendous lessons

502
00:46:42,880 --> 00:46:48,160
that you've showcased. Um, the example, um, you know, it's, it's authentic. Plus you've

503
00:46:48,160 --> 00:46:54,960
subliminate subliminally, uh, incepted us and thinking you are like Warren Buffett.

504
00:46:54,960 --> 00:46:59,280
Every once in a while you look up to the right and he's behind you. They're going to say,

505
00:46:59,280 --> 00:47:03,800
Oh, this is a Warren Buffett guy. Um, I'm going to put my Elon Musk face onto you and

506
00:47:03,800 --> 00:47:09,440
try to, um, but, oh no, anyway, this is a lot of fun. And, um, do you have any final

507
00:47:09,440 --> 00:47:16,440
thoughts for the audience before we wrap up? Um, yeah, I mean, you mentioned, you know,

508
00:47:16,440 --> 00:47:20,320
the folks behind me, they're actually there for a reason. And that is, um, the only thing

509
00:47:20,320 --> 00:47:24,680
that they have in common to me, actually they're all very different, but they did it their

510
00:47:24,680 --> 00:47:29,200
way is what I admire about these people. The ones, some of the names you just mentioned

511
00:47:29,200 --> 00:47:36,160
behind me. Um, and I don't mean that in a selfish or a condescending way. I mean that

512
00:47:36,160 --> 00:47:40,640
they embraced what, you know, what and who they are, what their strengths were and the

513
00:47:40,640 --> 00:47:45,200
vision they had. And I mean, like what you mentioned earlier, whether it's COVID or whatever

514
00:47:45,200 --> 00:47:50,760
the challenges were through it, under it, around it, nothing was going to stop them

515
00:47:50,760 --> 00:47:57,840
from achieving that vision. And that's, you know, to me, that kind of passion, um, as

516
00:47:57,840 --> 00:48:04,720
well as finding ways to bring people there, there's a professor that I had that, you know,

517
00:48:04,720 --> 00:48:10,120
his whole thing was if you can find a way to, to, to bring, uh, you know, value or make

518
00:48:10,120 --> 00:48:16,400
yourself, uh, different that, you know, sit out with people. But I think as long as you

519
00:48:16,400 --> 00:48:22,800
can do that, um, while also treating people with respect and dignity and, and, you know,

520
00:48:22,800 --> 00:48:28,400
seeing them for who they are. Um, I think you still have to keep that humane side with

521
00:48:28,400 --> 00:48:34,280
you while doing that. Um, I, I hope that that comes through, you know, for those that I

522
00:48:34,280 --> 00:48:39,400
guess see my journey, uh, that's, that's what I try to be mindful of. So I appreciate the

523
00:48:39,400 --> 00:48:44,840
humility when you teach, um, it's, it's awesome. And not that you lack it elsewhere, but you

524
00:48:44,840 --> 00:48:50,200
know, I'm not trying to, trying to butter you up or, and I, I apologize. I didn't mean

525
00:48:50,200 --> 00:48:54,000
to keep us from getting other things you wanted to touch on today or anything. So sorry if

526
00:48:54,000 --> 00:48:59,560
I did. But no, no, no, no, no, we go with the flow. Um, you know, we very much appreciate

527
00:48:59,560 --> 00:49:05,260
that it's, um, there, there's been a structured process in the past and that we've gone through

528
00:49:05,260 --> 00:49:10,440
and it's not that we didn't follow the structured process. We're always optimizing. Um, you

529
00:49:10,440 --> 00:49:13,400
know, we're always looking at, all right, how do we get the most out of these experiences

530
00:49:13,400 --> 00:49:18,280
for the listeners? And, um, that means, you know, following that intuition at times, um,

531
00:49:18,280 --> 00:49:21,960
and saying, you know what, now we got, we got a new production crew, like a whole, we've

532
00:49:21,960 --> 00:49:27,240
got three new people helping on production in addition to our existing team. So the distribution

533
00:49:27,240 --> 00:49:34,400
of these episodes is ramping up and, uh, their capacity to take this live experience and

534
00:49:34,400 --> 00:49:40,240
turn it into evergreen content, um, so that people can benefit for this for 10, 20, 30

535
00:49:40,240 --> 00:49:45,920
years, um, is continuing to increase. So as this is perfect, um, those of you listening

536
00:49:45,920 --> 00:49:50,000
in, we're going to have, um, of course we'll reply to any comments that you have, any questions

537
00:49:50,000 --> 00:49:53,600
that you have, don't hesitate to put those, um, on the social media channel where you're

538
00:49:53,600 --> 00:49:57,720
watching. Also, uh, on the landing page, if you're there, just look down below us and

539
00:49:57,720 --> 00:50:02,320
you'll see the action steps that you can take to get involved with Family Forward Services

540
00:50:02,320 --> 00:50:06,680
to get, uh, to follow Aaron as well on his journey as he goes from four companies to

541
00:50:06,680 --> 00:50:11,640
4,000, you know, Richard Branson style, or just to see where he continues to, you know,

542
00:50:11,640 --> 00:50:18,320
to, to focus on his life. Um, why do we do that? I do it because I'm always looking for

543
00:50:18,320 --> 00:50:22,280
examples personally. I'm looking at like, all right, is somebody, are there people out

544
00:50:22,280 --> 00:50:26,600
there who are living the type of lifestyle the way I want to live my lifestyle kind of

545
00:50:26,600 --> 00:50:31,240
validates and helps me see that, okay, I'm, I'm on the right track with what I do. Also,

546
00:50:31,240 --> 00:50:36,320
I just want to learn from wisdom, the wisdom from people who've done things, um, in a way

547
00:50:36,320 --> 00:50:42,360
where it's like, man, I, I'm not worried about the outcomes I'm worried about or dedicated

548
00:50:42,360 --> 00:50:48,200
to how can I maximize my own life? And that usually comes in the form of other human beings

549
00:50:48,200 --> 00:50:52,360
trying to do the same thing. So Aaron, thank you for all that you've done for us today.

550
00:50:52,360 --> 00:50:55,480
Vision Pros we'll see on the next episode. And if you'd like to be on the show and share

551
00:50:55,480 --> 00:50:59,160
your vision of how you're helping and serving others and click on the button that says be

552
00:50:59,160 --> 00:51:02,920
our guest and we'll see inside. Take care of everybody. Bye bye. Thank you for being

553
00:51:02,920 --> 00:51:06,720
here today. I'm really happy that you tuned into Vision Pros Live. I'm looking forward

554
00:51:06,720 --> 00:51:11,320
to seeing your reactions as these episodes continue to move forward. This is going to

555
00:51:11,320 --> 00:51:15,240
get more and more fun. We'll have more and more engagement as well. We'll invite people

556
00:51:15,240 --> 00:51:19,460
to participate in the show and thank you for giving us your time and attention. Have an

557
00:51:19,460 --> 00:51:34,640
excellent time building out your vision.

