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You have a highlight from the last month that you'd like to talk about.

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Um, well, both they, um, you know, like everything in life is intertwined.

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Your weekends are intertwined with your work and, and likewise.

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So, um, actually I had my birthday, uh, last week and so, and then blended into

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Memorial weekend and actually the launch of my course and so lots, lots to

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celebrate.

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That's a birthday present.

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Isn't it?

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As an entrepreneur, it's like when it actually comes to fruition, you're

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like, yeah, that's cool.

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So speaking of course, uh, we'll dive right in with that.

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So you've got, um, we want to know for visionaries and leaders out there, what

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are three resources that you recommend?

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Absolutely.

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Uh, and.

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You know, certainly, um, if you look at the shelf behind me, I'm pretty

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obsessed with various, uh, business, business books.

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Uh, but, um, at the end of the day, I think, uh, through the journey, you

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realize that some of the foundational books, those that are really, uh, focus

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on your mindset and just making the better quality of decisions, right?

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Making better decisions is what matters.

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And so perhaps my first recommendation as a result is Ray Dalio's principles.

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That's, uh, something that I absolutely loved and I read it multiple times.

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And every time I read it, I get new insights because there are some books

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that we just can get what we are ready to get from it at the time.

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And so that would be my first recommendation for those who haven't

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read it and really want to be better decision makers for their own, uh,

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sake, um, and their own, uh, growth, uh, as well as, um, make better

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decisions for their business.

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Um, and their projects.

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The second book that I loved, uh, is traction.

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Uh, at the end of the day, attraction, um, trumps all problems.

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Uh, and so before we learn to fundraise or do whatever else we need to do as,

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as startup founders in particular, we better figure out traction.

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Um, and yeah, I love that.

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I love that book.

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And then lastly, um, I am excited about my program that just launched how to

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get your first paying customers.

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It is truly the program I wished I had as an first time founder.

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And I wanted to build something very practical is if someone takes your hand

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and walks you through con with confidence and clarity to how to get that early

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traction.

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So that's what the program is about.

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It's on elevatorlab.com slash program.

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Paying customers.

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Let me drop the link for that right now, cause you did send it over.

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It'll be easy for people to check out while we're talking.

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Um, that's something that is incredibly, um, it's deceptively hard to do.

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Um, there's a lot of people who claim they can help you do that and the right

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way, you know, or the, the fastest, et cetera.

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And, uh, no, I don't, I don't touch that, um, that market with a 10 foot pole.

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Um, because it's, it's hard to create a program like that, that also incorporates

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integrity.

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Um, it's just, it's just so hard, but you've got a, you've got quite the

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background, so I'm excited to dive in and take a look into myself, see what's there.

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Um, now we're going to be diving into your vision.

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I think I want to circle back to, in fact, I'm not going to circle back.

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I'm going to do this right now.

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Um, where does your drive come from?

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Blada cause you've done a lot.

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How did you develop the drive that you have?

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Wow.

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What, what, what a question, Jackson.

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Um, I, I think it's a drive for self improvement.

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I think I just get this adrenaline rush from picking the next step, the next

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goal that, um, allows me to learn and become, um, more proficient in the

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world, more proficient, bigger, better, and support others, um, on the way.

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I think one of the things I realized, uh, that beyond all of it, the biggest

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impact that really brings me joy is helping others be part of, you know, that

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growth and that of course, uh, requires you to grow constantly yourself because

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you can't really lead others unless you lead by example, I truly believe in that.

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And so that certainly puts a lot of pressure on me to continue to develop

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and grow, um, yeah.

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Oh, that's awesome.

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Oh, that's self improvement and, and whatever drove you to that.

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We'll save that for the show or another day.

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Um, but those of you who are here, Blada's background with eggs, eating with

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companies, being involved in venture capital and beyond, there's, there's

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just so much about what she's been able to do, uh, that allows me to just be

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super excited for this interview.

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So without further ado, we're going to dive into a little bit of a break.

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We'll come back.

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We'll go from there.

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All right.

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Welcome in to vision pros live with Jackson Callum.

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I'm your show host.

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We'll be doing interviews for visionary entrepreneurs and guest leaders who

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are building fantastic visions out there.

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Hey, what's up and welcome into another episode of vision pros live.

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Jackson Callum founder and CEO of first-class business, and I'm excited

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to have a lot of Latina on the stage today.

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Uh, this is somebody who is a CEO, startup mentor and advisor at

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elevator lab.com that's elev eight, the number or lab.com.

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She's a tech startup founder with an eight figure exit, senior executive,

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former senior executive at Dell and the Boston consulting group partner at

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Wharton venture lab, i-club ventures and debut tech.

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Um, so we've got, we got a whole list of accolades behind what she's

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been able to accomplish.

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And I love bringing on guests with that level of depth of experience

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because there's so many mountains they've been able to see over the top of.

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And so we're in for a treat today.

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Have your pens and papers ready.

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Um, in addition to that, I always want to give resources that can help

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all walks of life move forward.

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Um, we do that in the form of these sponsors.

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We have a new one today.

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So the first one is of course, Melissa gray with the law spot.

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Um, I was very close to canceling the show, um, when she applied to be on our

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show, because I don't like most lawyers, they're pretentious, they're kind of

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sending, they don't speak to you as a human being.

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Usually I couldn't have been further from the truth though, with Melissa.

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Um, Melissa is a nurture first that also has that same type of self improvement

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discipline skill that Vlada talked about.

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She wants to bridge the gap between the free solutions out there, like legal

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zoom and your super highly paid retainers, where the attorney just doesn't care

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enough about your success as a business owner, which is why she created the

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lawspot.com I've I went through a $20,000 trademark lawsuit for one of my brands

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that we already owned the name of.

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Had we been smart enough to, I shouldn't say smart enough, maybe dedicated, maybe

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wanting to be wise stewards enough to have counsel in place that we trusted.

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We wouldn't have had to go through a $20,000 battle.

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Um, so I highly recommend checking that out and seeing how it might help you as

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you research, who's going to represent your brand in times of need.

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Then there's the healing Institute.

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The healing Institute was created by Permalia par parham and Permalia ultimately

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helps people with all, with, with healing and all aspects of life.

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But instead of doing it by herself, she's joining forces with other providers

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out there.

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So she's got a catalog of providers and she's building an international wellness

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community.

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This is emotional healing, integrated healing, therapies and coaching.

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Each one of these, uh, these entities, or rather these categories represents a

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subject matter where she's pulling experts together to help people know where

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they can get help for their different circumstances.

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It might be, uh, you know, a men's health coach might be a women's life coach.

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Uh, she's trying to gather all the service providers into this one platform

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so that it's easy to show up and know whether, whether you're looking for

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somebody in coaching or you're looking for energy healing, you've got your

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options all in one place.

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So you can register, uh, today at the link below, there's two different

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registration options.

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You can either register as a provider or you can register as a potential client

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as well, um, and experience that for what it is.

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It's going to be really fun to see her expand this over the next several months

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as well.

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Then there's the water project.

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The water project is something that is near and dear to my heart

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because I make it so, um, what do I mean by that?

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I have never been without water in my life.

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I've never had to worry about where I'm going to get my next cup of water.

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So when it came across my radar that there was millions of people out there

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who don't even have access to that.

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I was like, I just can't ignore this.

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In fact, I want to do more for it and more about this.

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So the water project transparently shows you where your money goes towards.

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If you commit even $5 to one of these communities, they'll actually send you

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the social media update.

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They'll take pictures.

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They'll show you what they did with the project and how it came to fruition.

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You get to see the general issue, generational impact that you're making

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in the lives of these individuals.

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So as long as I'm rocking this microphone and I have the privilege of, of

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doing a job like this, I feel like it's my responsibility and duty to draw

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attention to opportunities like this.

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These kids, they celebrate water, like my kids celebrate Christmas day.

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And we've got 8 billion people in this world to help.

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So I hope that we can do more to do just that.

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Now, if you're in an economic position where you can't help, but you could

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share this message with others and please do that.

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Just tell people about the water project.

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Let's work together to see who we can help out in life.

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And if you've got another cause that you'd rather see us talk about, then

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don't hesitate to drop that message.

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And don't hesitate to drop that in the comments.

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It's not a competition.

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There's a lot of people to serve and we look forward to joining forces

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with you to do just that.

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So without further ado, Vlada, thank you so much for joining me on vision pros live.

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I'm excited to have you here today.

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Hello.

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So happy to be with you.

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Absolutely.

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So diving in hot and heavy, what is your vision for those that you serve?

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My vision is to allow to, to be their supporting force, um, in being their best

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self, uh, in living the lives they want to be.

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I love that.

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And, and so being their best self, who's they, what, what types of people

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do you find yourself serving most often?

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Yeah.

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So just reflecting on my entrepreneurial journey and building startup, one of the

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things I am most proud of is the fact that I'm a business owner and I'm a

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business owner because I got to hire a lot of, um, teachers and, um, and I'm a

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big advocate for supporting teachers in that transition to corporate if they

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desire to do so, uh, because they just have a lot of amazing and transferable

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skills and it's not only teachers, but there are a lot of people who, um, not

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based in resume, but their actual skillset are just amazing and, uh, often overlooked

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in their actual screening and interviewing techniques.

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And so I was blessed to discover, um, so many talented individuals, uh, who got

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to grow, uh, and lead, uh, different functions within, uh, class tech from

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sales to customer success, to marketing, and, uh, you name it, even though they

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walked in on day one, not knowing a thing about any of those functions.

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And, uh, that's just been life-changing for them in terms of, um, what they

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did financially was such a, an amazing growth, uh, opportunity for them, uh, to

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show their leadership, but also, um, because we were serving, uh, schools and

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families and teachers that allowed them to serve a bigger purpose, a bigger

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mission, but still be in that alignment with student success, which is what they

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set out to do.

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And so in a way that allowed them to be better versions of themselves, but now

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they're at a bigger scale and, and, and sort of launching into, into corporate

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world.

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So, uh, that was very, very meaningful experience to me.

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I'm also very excited to support those who want to become entrepreneurs,

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especially launching their own startups.

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And that's something I've done informally for years and something I can do now

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full-time at Elevator Lab.

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Um, whether they're aspiring early stage entrepreneurs, uh, moving from corporate

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startup world, whether they've tried five different startups and it didn't work

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out and now they want to mentor in someone to, uh, to be the partner that

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they missed, uh, in their prior attempts at the bat.

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Um, and so that just, um, really, really is so fulfilling to see folks, uh, be

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able to pursue what they want to pursue.

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And it's never an easy road.

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No, it's never an easy road, but what's so neat about the, the

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other side of being a visionary, being an entrepreneur, working in the

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capacities that you have, you begin to realize that the principles, like you

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mentioned Ray Dalio, right?

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They, they are the same no matter the venture.

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I saw that as an SEO provider.

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I did not know a lot about SEO.

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Matt Cutts, the search director of Google taught us the side of an expert is

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somebody who will go get the answer, not somebody who knows it all.

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So as I was building websites with fire departments, um, schools, um, plumbers,

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HVAC, uh, it did not matter what the industry was.

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Right.

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It was the same principles over and over and over.

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And our ability to refine, like our, our commitment to those principles was

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what ultimately led to the results.

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So you've, you've done that with class tag to the tune of 5 million users.

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And we'll be talking about that journey from idea to exit further as well

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as we go, but thank you for highlighting that this is something that's really,

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you know, every entrepreneur and the world can benefit from

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understanding these principles.

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Yeah, I absolutely agree.

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And I think the same applies now as I'm building, um, sort of a mentorship

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platform, certainly a lot of the same lessons are very transferable.

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Some of them are new for me, for example, uh, building my personal brand as

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someone who was hiding behind the company and doing everything in the name of a

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company.

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Now I am the product effectively.

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So that, uh, you know, there are still some new things that I got to learn,

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which is what makes this journey so fun.

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Right.

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Do you just get to stretch yourself?

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Um, I actually recently heard something, uh, a quote from Jeff Bezos that I

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absolutely loved.

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And he was talking about, we are all given the gifts, right?

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So for example, you're, um, a great speaker or you're, um, just social or

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you're great at math.

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Those are things that they're given by nature and you can't really be proud of

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them.

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You can be grateful for them, but the things you are really proud of other

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things that you've developed yourself.

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Right.

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And I sort of, I never thought of it this way, but it really resonated with me

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because I think that the things I really, you know, it sort of takes pain to,

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to feel the game, right?

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To feel that you've persevered and you've, um, you became a different person

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as a result.

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That makes a lot of sense.

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And that's a, that is a fun quote to meditate on and think about.

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It's one of those things where it's like, you know, okay, as a host, I want to

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make sure to validate it the right way.

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But also I'm writing a mental note.

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Like I got to go ponder such a deep thought, uh, you know, and think about

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that further.

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And, uh, so yeah, what, you know, how does that apply in my life?

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But it is easy to see when we are developed, when we work hard to develop

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something, it is far easier, um, to, to feel appreciation for it because we

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know what we have or put in, in order to establish that.

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So as far as your personal life goes, what, what's your vision for yourself?

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My vision for myself is, um, to support, um, hopefully thousands of

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entrepreneurs out there who want to build a future, um, that they better

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future that they imagine and to support their visions.

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I think, um, that really what drives me and motivates me is, um, I've seen how

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transformative, um, the idea to exit journey is, uh, for me, both in terms of

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personal qualities, in terms of outcomes that can be life changing.

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And I want the same for the folks.

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And I love when people are so passionate about how they want to change the world.

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And I get to be a small, um, source of energy and source of know-how behind

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them to just give them a little push that they might need to succeed.

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I love that.

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So I'm going to double down on that question.

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Um, why, why for you do you want to make that happen for you?

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You've had your, your fix, right?

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You've got your, um, your accolades and victories and you've helped people

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along the way.

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Why do you feel so inspired to do that?

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I think at the end of the day, everyone comes here with a, with a mission and it,

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uh, perhaps takes a lifetime to figure out what that mission truly is.

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But the closest I can come to understanding of that mission is, um, I get energy back by

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giving energy.

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And, and so for me, it just multiplies.

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And so I feel that when I do, you know, my free events, my programs, one-on-one

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mentorship, just the energy gets right back to me.

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And, um, and, and I think that means that I'm doing something right.

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And then I'm doing something I'm supposed to be doing.

307
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There's a huge one win in that.

308
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That's awesome.

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We're going to dive into a dark subject now.

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So what's the worst leadership experience that you've ever had?

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When I was the worst leader or someone who was a both.

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Um, gosh, well, I recently actually posted very openly about a failed M&A experience,

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which was extremely painful when, uh, we were about to close our series a round, uh,

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a private equity fund approached us and, um, really wanted to do the deal, wanted to buy

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business.

316
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Uh, everything was aligning and they said, walk away from the term sheet.

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We, we gonna buy your business.

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And we went through diligence, everything was moving.

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And then they pulled out at the 11th hour when, um, when effectively the purchase

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agreements were already, uh, circulated to the investors.

321
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So it was like the very, very last bit a week from that point, basically the deal was

322
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supposed to close, right?

323
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That we just had some technicalities back and forth legal.

324
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Every other diligence was complete by that.

325
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Wow.

326
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And, um, so that was certainly like the lowest low for me professionally because.

327
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A, I was naive.

328
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Um, and I, I felt that at the time I actually let now as a wise theirself, I know that I

329
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shouldn't have taken that route, uh, because, um, I just had too much at stake to do it,

330
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but it was so, so tempting.

331
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It was so, so tempting to go and all.

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And, and so I think, uh, that was to me the worst leadership experience because I gave

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into temptation.

334
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I gave into, um, and, and just didn't put, uh, the right, um, protections in place, um,

335
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that, uh, can really secure the team can secure the company and, you know, secure, you know,

336
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what stakeholders needed to secure.

337
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So I got to a very dark, uh, place, um, because, um, you know, because I, um, just didn't know

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better.

339
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And most importantly, through that process, I also, in a way said goodbye to the business

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because I already felt like I've sold it.

341
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Right.

342
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It's been three, four months of that diligence when I sort of already mentally prepared that

343
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I'm no longer running the business as of, you know, a couple of weeks from now.

344
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And so that required a whole, um, energy shift, shift mentally, right.

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To a get myself on track because I knew very well that I can't put the company on track,

346
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the team on track unless I'm on track.

347
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So somehow magically I had to embrace that role again.

348
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And that company that I've been building for eight years or the time, maybe six years or

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so, um, and love it again in a way, right, because at CEO and leader, you are the source

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of energy for everything that happens.

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And the moment you're, uh, your light dims, it just doesn't work the same way, right.

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You have to continue to give, um, not only guidance and goals and, and whatever support

353
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and monitoring of whatever else you give, but that energy that pushes everyone forward,

354
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right.

355
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That vision. And so I just didn't have it in me.

356
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And that required an incredible transformation that thankfully I was able to go through in

357
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a very short order.

358
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Um, and, um, and to make things, um, anyway, to make things even worse, it was the backdrop

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of this was the beginning of war in Ukraine where my family was bombed and my team was

360
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bombed. So there were a lot of compounding factors at the time, but I, I felt like the

361
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worst leader one moment because I gave in, but I'm actually really proud of how we came

362
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out of that, but it, it took a major, major transformation.

363
00:22:50,200 --> 00:22:55,000
Oh, I think you get a trophy.

364
00:22:55,000 --> 00:23:01,000
Um, for, for that experience, um, on this show, like all the experience we've ever heard

365
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that that might take the cake.

366
00:23:03,000 --> 00:23:05,160
Um, that's a lot to be going on.

367
00:23:05,160 --> 00:23:06,760
Thank you for diving into the details.

368
00:23:06,760 --> 00:23:11,240
My, my best wishes, uh, to you and the family as well in the process.

369
00:23:11,240 --> 00:23:15,640
There's, there's so many things I want to linger on and, and highlight that of what

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you said, because I think a lot of people think entrepreneurship is easy and simple.

371
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You know, they want to oversimplify it and your aspect of like walking us through that

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mergers and acquisition reality.

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Um, and now when you're, when you're playing the game of entrepreneurship at the next

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levels and you're getting to those stages, there's a lot of challenges that there's a

375
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lot of potential traps.

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There's a lot of disappointments that can occur.

377
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Expectations can, can be offset offsetting and, and make you feel bad.

378
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There's a lot of things that can happen.

379
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Make you feel bad.

380
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There's so many things you can't even really comprehend until you're in the middle of that.

381
00:23:56,520 --> 00:24:02,120
It would, and the, what I, what it made me think of was an Olympic swimmer who's swimming

382
00:24:02,120 --> 00:24:03,560
the mile, right?

383
00:24:03,560 --> 00:24:05,800
And they get to the end of that race, right?

384
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They've put everything in it to try to break the world record, putting them at their maximum

385
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possible output.

386
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And they're about to come out of the water and the ref goes, no, you got to go again.

387
00:24:17,080 --> 00:24:22,680
Um, like, and there's like whatever, it would never happen in the Olympics, right?

388
00:24:22,680 --> 00:24:26,280
Nothing would ever occur like that in a professional environment like that.

389
00:24:27,480 --> 00:24:33,160
As entrepreneurs, we go through that all the time, you know, and that merge and acquisition

390
00:24:33,160 --> 00:24:39,480
is what reminds me like, Whoa, you know, you, you're trying not to mentally quite quit,

391
00:24:39,480 --> 00:24:44,120
you know, towards the end of that, or giving your all to the, it doesn't matter which side

392
00:24:44,120 --> 00:24:50,120
you're giving everything you can, and then you've got to, oh my gosh, like just step

393
00:24:50,120 --> 00:24:51,160
right back into it.

394
00:24:51,800 --> 00:24:58,280
And there's, there's money that's on the line, but more importantly, that is the resource

395
00:24:58,280 --> 00:24:59,080
in the vehicle.

396
00:24:59,640 --> 00:25:01,160
You have your team in that vehicle.

397
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There are people whose lives matter, education, children, there's so much that goes into that

398
00:25:09,000 --> 00:25:13,880
that, and then you have to muster, like you said, the strength to shoulder the load that's

399
00:25:13,880 --> 00:25:15,560
on you, right?

400
00:25:15,560 --> 00:25:17,240
But also that's on everybody else.

401
00:25:17,880 --> 00:25:25,720
And I think the glamorizing world of Instagram and Facebook and beyond forgets to think through

402
00:25:25,720 --> 00:25:28,600
these realities and prepare for them.

403
00:25:28,600 --> 00:25:32,680
And so I'm grateful for you sharing that because it's just like, wow, that's it.

404
00:25:32,680 --> 00:25:38,680
That's a lot of stuff that we should consider as leaders, but also recognize that you said

405
00:25:38,680 --> 00:25:40,840
this led you to your proudest moment.

406
00:25:40,840 --> 00:25:44,520
This led you to one of the greatest personal victories, perhaps.

407
00:25:44,520 --> 00:25:47,000
I'm sure there's other people on the team who felt the same way.

408
00:25:47,000 --> 00:25:53,080
And it's like, I wouldn't sacrifice the hard times I've been through because it usually

409
00:25:53,080 --> 00:25:57,000
fortifies and strengthens the relationships that I have with those that I love.

410
00:25:57,000 --> 00:25:59,000
So that was beautifully said.

411
00:25:59,880 --> 00:26:00,360
Thank you.

412
00:26:00,360 --> 00:26:00,920
Absolutely.

413
00:26:00,920 --> 00:26:07,400
And I think, you know, when I reflected this to why did I fall into that trap, right?

414
00:26:07,400 --> 00:26:12,040
It was because I didn't know better because there were not other people, other entrepreneurs

415
00:26:12,040 --> 00:26:17,640
and founders who've in the tune of thousands went through the same traumatic experience.

416
00:26:17,640 --> 00:26:19,000
They just don't talk about it.

417
00:26:19,000 --> 00:26:19,640
Right.

418
00:26:19,640 --> 00:26:27,480
And I know that privately, a number of my friends, friends, entrepreneurs came back to me because

419
00:26:27,480 --> 00:26:32,040
I've shared privately first and they said, oh, my God, you totally saved my business.

420
00:26:32,040 --> 00:26:35,800
You saved even my life because so many entrepreneurs have been so

421
00:26:35,800 --> 00:26:39,720
tight in the heap with their businesses that they can't separate it.

422
00:26:39,720 --> 00:26:40,280
Right.

423
00:26:40,280 --> 00:26:46,200
And then the same, you know, that was one of the main motivations for starting Elevator

424
00:26:46,200 --> 00:26:49,560
Lab because, you know, my pain can be your gain.

425
00:26:49,560 --> 00:26:50,040
Right.

426
00:26:50,040 --> 00:26:56,440
I've, you know, went through a lot of painful experiences, made some mistakes, learned to

427
00:26:56,440 --> 00:27:00,600
do better, learned some things that work and others than don't.

428
00:27:00,600 --> 00:27:02,680
And why repeat it?

429
00:27:02,680 --> 00:27:03,720
Why start from scratch?

430
00:27:03,720 --> 00:27:09,000
Yes, it was absolutely turning to people who have your experiences is absolutely incredible.

431
00:27:09,000 --> 00:27:16,360
I've been through maybe a dozen, maybe a dozen mergers and acquisitions, you know, to the

432
00:27:16,360 --> 00:27:22,200
stage where they got to either completion or close to I'm in the middle of one right

433
00:27:22,200 --> 00:27:26,920
now that I have equity in and it's been going on for years.

434
00:27:26,920 --> 00:27:33,640
And I'm like, you know, like just, you know, I'm in the middle of one right now that I

435
00:27:33,640 --> 00:27:35,880
like finish what y'all are doing with this already.

436
00:27:35,880 --> 00:27:36,920
Oh, you know, get it done.

437
00:27:36,920 --> 00:27:42,120
I'm pretty far removed from it, but there's supposed to be stakeholder meetings.

438
00:27:42,120 --> 00:27:46,920
There's supposed to be all sorts of things that are supposed to happen for something

439
00:27:46,920 --> 00:27:48,360
that I'm never going to hold my breath for.

440
00:27:49,400 --> 00:27:54,040
But something that's still important, you know, enough to keep in mind.

441
00:27:54,040 --> 00:27:59,080
And, you know, that's there's, there's, there's levels to this that happen.

442
00:27:59,080 --> 00:28:04,280
And you've been through some pretty serious levels of M&A's and behind the scenes on it.

443
00:28:04,280 --> 00:28:07,960
I think it's so important for people to prepare for diving into the best.

444
00:28:07,960 --> 00:28:10,520
What's the best leadership experience you've ever had?

445
00:28:12,760 --> 00:28:14,120
Best leadership experience.

446
00:28:14,120 --> 00:28:19,720
Well, maybe just continue on that story and that transformation just to close the full

447
00:28:19,720 --> 00:28:23,880
loop, not that, you know, it's the lower the lows, right?

448
00:28:23,880 --> 00:28:24,760
The higher the peak.

449
00:28:24,760 --> 00:28:28,120
So I do think it's somewhere in the top of those experiences.

450
00:28:28,120 --> 00:28:37,480
But I think what what I realized is that after that M&A broke, first I did about 10 hours

451
00:28:37,480 --> 00:28:43,960
of Pilates because that was the only thing that I needed.

452
00:28:43,960 --> 00:28:44,760
Yes, exactly.

453
00:28:44,760 --> 00:28:50,680
I needed some sort of medication or sports or some, you know, some substance.

454
00:28:50,680 --> 00:28:53,240
And I was like, no, I'm going to go for sports.

455
00:28:53,240 --> 00:28:55,960
And I did 10 hours until it physically hurt.

456
00:28:55,960 --> 00:28:57,400
And I was like, okay, now I'm ready.

457
00:28:57,400 --> 00:28:59,960
I slept. And the next morning I had a new plan.

458
00:28:59,960 --> 00:29:05,800
And the new plan was I had to come back to the team and to the investors as a new vision,

459
00:29:05,800 --> 00:29:06,040
right?

460
00:29:06,040 --> 00:29:12,120
I needed a new vision of how we're going to build a stronger business and how we're going

461
00:29:12,120 --> 00:29:14,280
to move forward as a team.

462
00:29:14,280 --> 00:29:19,640
And so within effectively a quarter, we turned profitable.

463
00:29:20,440 --> 00:29:26,280
So at the time we were scaling as most software companies, not profitable, right?

464
00:29:26,280 --> 00:29:28,680
So it was much more focused on rapid growth.

465
00:29:28,680 --> 00:29:35,160
But we really had to change our priorities, change sort of key business metrics we're

466
00:29:35,160 --> 00:29:39,560
looking at, how we evaluate the project, the priorities and things like that.

467
00:29:39,560 --> 00:29:44,680
We also, unfortunately, had to take some cuts from the team.

468
00:29:44,680 --> 00:29:47,080
That was just what was needed.

469
00:29:47,080 --> 00:29:50,280
And again, that was the worst and the best.

470
00:29:50,280 --> 00:29:54,680
I think I handled it as, you know, as best as I can.

471
00:29:54,680 --> 00:29:59,480
But also in a way that was very transparent for the folks that unfortunately had to say

472
00:29:59,480 --> 00:30:01,720
goodbye to as well as the folks who stayed.

473
00:30:01,720 --> 00:30:11,240
And that required a lot of, again, a lot of speed, but also a lot of human sort of

474
00:30:11,240 --> 00:30:14,200
understanding, right, of the pain that other folks are feeling.

475
00:30:14,200 --> 00:30:16,760
And so I tried to balance the two.

476
00:30:17,480 --> 00:30:20,200
And we came out with a stronger business.

477
00:30:20,200 --> 00:30:24,840
So we came out as a stronger, leaner team.

478
00:30:24,840 --> 00:30:34,040
And we continue to grow about 30 percent ahead of plan and was exceedingly profitable

479
00:30:34,040 --> 00:30:34,840
business as well.

480
00:30:34,840 --> 00:30:37,800
So that was a big, big turnaround in a matter of three months.

481
00:30:37,800 --> 00:30:39,480
That's amazing.

482
00:30:40,040 --> 00:30:42,440
And it's awesome that it occurred that way.

483
00:30:43,400 --> 00:30:49,640
It's always hard to reflect back on those who missed out on the process, whether it's

484
00:30:49,640 --> 00:30:54,360
a personal choice on their end or we make a mistake as a leader and somebody doesn't

485
00:30:54,360 --> 00:30:56,600
have that blessing happen.

486
00:30:57,320 --> 00:30:58,520
They don't get to be a part of it.

487
00:30:58,520 --> 00:31:06,920
But it's also very important to stay centered around those who remained there and how that

488
00:31:06,920 --> 00:31:09,000
affects their lives for the good moving forward.

489
00:31:09,000 --> 00:31:10,760
It's a really hard game to balance.

490
00:31:10,760 --> 00:31:12,840
So, yeah, absolutely.

491
00:31:12,840 --> 00:31:22,200
And I think one of the things that intuitively I opted to do right is to take responsibility

492
00:31:22,200 --> 00:31:24,040
that it was my mistake.

493
00:31:24,040 --> 00:31:24,680
Right.

494
00:31:24,680 --> 00:31:32,920
I was very open with the team and saying, hey, this was so, so good that I got lured

495
00:31:32,920 --> 00:31:39,160
into that based believing words, believing sort of kind of early actions that would

496
00:31:39,160 --> 00:31:47,880
indicate that it's a done deal, but then it's just, you know, that didn't unfold in the

497
00:31:47,880 --> 00:31:49,960
way we've foreseen it.

498
00:31:49,960 --> 00:31:51,800
And I kind of own the mistake.

499
00:31:52,600 --> 00:31:53,320
Absolutely.

500
00:31:53,320 --> 00:31:59,320
So principles and I'll add in Darren Hardy's the compound effect because that's also at

501
00:31:59,320 --> 00:32:00,840
play in this leadership example.

502
00:32:00,840 --> 00:32:01,080
Right.

503
00:32:01,080 --> 00:32:04,520
Again, back to Pilates, you could have chose pills.

504
00:32:04,520 --> 00:32:08,440
You could have chose a lot of different things to deal with that circumstance.

505
00:32:08,440 --> 00:32:12,440
And there was a compound effect that sounds very positive.

506
00:32:12,440 --> 00:32:13,640
I mean, it wasn't there for it.

507
00:32:13,640 --> 00:32:14,840
I didn't see it all happening.

508
00:32:14,840 --> 00:32:22,440
But I can just imagine, right, using a physical exercise, a cathartic therapy to allow you

509
00:32:22,440 --> 00:32:27,160
to get through the emotions of that, put you in a position of strength to be able to deal

510
00:32:27,160 --> 00:32:32,440
with that in a way that had you turned towards other types of substances, you know, would

511
00:32:32,440 --> 00:32:34,520
have had a compound effect for a negative.

512
00:32:34,520 --> 00:32:36,600
I don't think you would have had the same type of outcome.

513
00:32:36,600 --> 00:32:42,360
So as leaders and visionaries out there, it is truly the small decisions that we make

514
00:32:42,360 --> 00:32:48,280
like that one that propel us into a position to make the better decisions that usually

515
00:32:48,280 --> 00:32:50,200
lead to the better results as well.

516
00:32:50,200 --> 00:32:51,640
We're going to dive in on that.

517
00:32:51,640 --> 00:32:52,520
That's one lesson.

518
00:32:53,080 --> 00:32:54,600
But I'm going to give you the chance.

519
00:32:54,600 --> 00:32:57,880
This is your opportunity for if and try to play this game with me.

520
00:32:57,880 --> 00:33:02,440
If this was the last chance, Lada, that you had to share a powerful lesson with the world,

521
00:33:03,160 --> 00:33:06,520
what powerful lesson can other visionary leaders learn from your experience?

522
00:33:10,200 --> 00:33:12,280
Be yourself and be vulnerable.

523
00:33:12,280 --> 00:33:21,240
I think the, you know, as they say, there is only one of you and many of others.

524
00:33:21,240 --> 00:33:31,880
And so the only person you need to compete with is you the day before and just get to

525
00:33:31,880 --> 00:33:38,040
more authentic self and just discover more guidance from within.

526
00:33:38,040 --> 00:33:42,840
I think a lot of folks are looking for guidance from outside, but there is a lot of guidance

527
00:33:42,840 --> 00:33:43,880
that's right here.

528
00:33:45,320 --> 00:33:45,880
Wow.

529
00:33:46,520 --> 00:33:48,440
A lot of folks, I'm going to write that down.

530
00:33:48,440 --> 00:33:52,520
Are looking for guidance outside.

531
00:33:53,400 --> 00:33:55,000
Help me finish that quote one more time.

532
00:33:56,040 --> 00:34:01,320
A lot of folks are looking for guidance outside, but there is more guidance right inside of

533
00:34:01,320 --> 00:34:01,800
you.

534
00:34:01,800 --> 00:34:02,520
That's right.

535
00:34:04,280 --> 00:34:04,920
I love that.

536
00:34:04,920 --> 00:34:08,280
That's that is something that resonates super well with me.

537
00:34:08,280 --> 00:34:10,040
That's also why we have the show.

538
00:34:10,040 --> 00:34:13,880
Vision pros, you know, it's, it's not about me controlling people's visions.

539
00:34:13,880 --> 00:34:15,320
It's not about somebody's coach control.

540
00:34:15,320 --> 00:34:16,600
No, it's not about me.

541
00:34:16,600 --> 00:34:18,440
It's not about somebody's coach control.

542
00:34:18,440 --> 00:34:24,280
No, you have within you what you need to succeed and the ability to find your confidence to

543
00:34:24,280 --> 00:34:30,040
lean into that, to really own that is a gift that nobody can give you.

544
00:34:30,040 --> 00:34:32,840
You got to, you got to be willing to take that for yourself.

545
00:34:33,720 --> 00:34:36,200
So that resonates.

546
00:34:36,200 --> 00:34:39,320
We're going to dive into more about the headline.

547
00:34:39,320 --> 00:34:43,400
We've talked about the schools and the 5 million student users that are the parent

548
00:34:43,400 --> 00:34:44,760
use families that are using that.

549
00:34:44,760 --> 00:34:49,240
And 25,000 schools, we talked about startups and how those go together.

550
00:34:49,960 --> 00:34:52,680
The journey from idea to exit.

551
00:34:52,680 --> 00:34:55,240
We mentioned that you have a program related to that.

552
00:34:55,240 --> 00:34:59,720
This is the time, whatever questions you feel I should be asking, guide me to those, of

553
00:34:59,720 --> 00:35:04,760
course, but whatever you'd like to share in terms of how the program works, how people

554
00:35:04,760 --> 00:35:08,920
can move from idea to exit the next five, 10 minutes.

555
00:35:09,560 --> 00:35:10,120
It's your time.

556
00:35:10,120 --> 00:35:12,120
Yeah, absolutely.

557
00:35:12,120 --> 00:35:16,840
Well, there are a lot of misconceptions in startup world, right?

558
00:35:16,840 --> 00:35:21,880
And including one that you mentioned about overnight success, right?

559
00:35:21,880 --> 00:35:23,400
Which just doesn't exist.

560
00:35:23,400 --> 00:35:25,320
It's been years in the making.

561
00:35:26,040 --> 00:35:36,600
And the most important decision actually in the startup journey is what is the problem

562
00:35:36,600 --> 00:35:38,280
you are solving, right?

563
00:35:38,280 --> 00:35:45,720
I think a lot of folks get fixated on building the right product, finding tech co-founder,

564
00:35:45,720 --> 00:35:52,360
kind of getting into the product mode when that's step five in the process.

565
00:35:52,360 --> 00:35:59,960
And the first four steps is really understanding who their best position to serve.

566
00:35:59,960 --> 00:36:06,280
That should be step number one, because it takes a really long time to build this business.

567
00:36:06,280 --> 00:36:12,680
And you better really like those people and you're really better talking to them for years

568
00:36:12,680 --> 00:36:15,080
and years to come and serving them, right?

569
00:36:15,080 --> 00:36:19,400
And listening to what they like and don't like and want to do better by them and all

570
00:36:19,400 --> 00:36:20,280
of those things, right?

571
00:36:20,280 --> 00:36:23,480
That's why who is really critical.

572
00:36:24,280 --> 00:36:31,320
And then it's what and what problem you solve for them, which is the hair on fire problem,

573
00:36:31,320 --> 00:36:39,560
which is so, so difficult to find and is worse every hour you spend on trying to find it.

574
00:36:39,560 --> 00:36:44,840
Because if you start building a solution to a wrong problem, you're going to spend a lot

575
00:36:44,840 --> 00:36:46,920
of money and a lot of time in the wrong place.

576
00:36:47,800 --> 00:36:49,640
And then lastly is the how.

577
00:36:49,640 --> 00:36:56,040
And in the how part, just in summary, it's all about building a business rather than

578
00:36:56,040 --> 00:36:57,400
building a solution.

579
00:36:57,400 --> 00:37:01,720
Because there are many more solutions than there are businesses, right?

580
00:37:01,720 --> 00:37:07,800
It doesn't mean people are willing to pay unless you really found the right problem

581
00:37:07,800 --> 00:37:12,760
to solve and position it in the right way that actually solves their critical pain.

582
00:37:13,880 --> 00:37:18,840
And so, again, the common mistake here is that folks spend years and years and millions

583
00:37:18,840 --> 00:37:25,960
of dollars building that audience or accumulating those users who are just the wrong users.

584
00:37:25,960 --> 00:37:27,240
Maybe they don't have a budget.

585
00:37:27,240 --> 00:37:29,800
Maybe it's not their core problem, whatever that is, right?

586
00:37:29,800 --> 00:37:35,240
So that's a mistake number three, which is really way before you actually like build

587
00:37:35,240 --> 00:37:36,040
something.

588
00:37:36,040 --> 00:37:42,520
People in ideal scenarios should be willing to pay to solve their problem, even if your

589
00:37:42,520 --> 00:37:45,320
MVP is so ugly and so bad, right?

590
00:37:45,320 --> 00:37:49,640
But if it's a really important problem, they should want to do it.

591
00:37:51,320 --> 00:37:51,820
Wow.

592
00:37:53,640 --> 00:37:55,480
That's a hard thing to resonate with.

593
00:37:55,480 --> 00:38:03,080
Let's healthy debate that because I'm stuck in a little bit of a dilemma too with what

594
00:38:03,080 --> 00:38:03,720
we're building.

595
00:38:04,760 --> 00:38:09,560
We build what people need more than what they want.

596
00:38:11,320 --> 00:38:12,280
And that's a hard sell.

597
00:38:14,200 --> 00:38:16,040
They need what they want.

598
00:38:16,040 --> 00:38:16,600
Yes.

599
00:38:16,600 --> 00:38:20,280
A lot of people gravitate towards what they want and ignore what they need.

600
00:38:20,280 --> 00:38:24,680
Think of young kids who want to get married and are not ready for that.

601
00:38:24,680 --> 00:38:26,040
You're not going to talk them out of it.

602
00:38:26,040 --> 00:38:27,560
It's not happening.

603
00:38:27,560 --> 00:38:29,560
They're going to do what they want to do.

604
00:38:31,560 --> 00:38:38,920
Again, the people choose alcohol or going to the bar over spending time with their boy

605
00:38:38,920 --> 00:38:42,040
or their family all day long.

606
00:38:42,040 --> 00:38:45,160
I shouldn't say everybody does it, but those are examples.

607
00:38:45,160 --> 00:38:50,680
We spend time on Netflix knowing that we could have played the guitar and developed our talent.

608
00:38:50,680 --> 00:39:05,000
So it's a challenging reality for somebody like myself to say, okay, how do I create

609
00:39:05,000 --> 00:39:13,800
this drive for people to want to buy not only what's ugly, but what they still aren't going

610
00:39:13,800 --> 00:39:18,680
to admit that they should be doing?

611
00:39:19,400 --> 00:39:19,640
Yeah.

612
00:39:19,640 --> 00:39:20,920
Yeah.

613
00:39:20,920 --> 00:39:24,920
Well, I think that's a fantastic objection.

614
00:39:26,280 --> 00:39:27,640
And I totally take it.

615
00:39:27,640 --> 00:39:28,360
It's an honest one.

616
00:39:28,360 --> 00:39:29,880
I'm like, man, help me out.

617
00:39:29,880 --> 00:39:30,380
Yeah.

618
00:39:31,400 --> 00:39:38,360
Well, at the end of the day, it comes down to what subsegment you're serving.

619
00:39:38,360 --> 00:39:47,640
And if you go through a famous adoption curve, there is early adopters, and then you go through

620
00:39:47,640 --> 00:39:54,760
the stages until you actually become hitting the early majority and then the business is mature.

621
00:39:54,760 --> 00:40:06,200
So in every customer trend, consumer trend, or any trend in general, there is that adoption curve.

622
00:40:06,200 --> 00:40:11,320
And so if you're, let's say, if you're talking about, let's say, something that's a healthier

623
00:40:11,320 --> 00:40:13,080
choice as opposed to not, right?

624
00:40:13,080 --> 00:40:20,760
There is this early adopters who have certain criteria that makes them early adopters that

625
00:40:22,920 --> 00:40:30,760
would actually want to need what you provide as opposed to those who only need it, but they

626
00:40:30,760 --> 00:40:33,560
don't want it because they're not there yet mentally.

627
00:40:33,560 --> 00:40:37,720
And so that's why it's so important to start from that first segment.

628
00:40:38,440 --> 00:40:42,600
And that's something we talk in the program a lot about how you get your early customers, right?

629
00:40:42,600 --> 00:40:47,160
People get overwhelmed with every strategy on earth.

630
00:40:47,160 --> 00:40:49,000
And there are many of them, right?

631
00:40:49,000 --> 00:40:55,240
Instead of saying, I only need a handful of people who have the kind of criteria that make

632
00:40:55,240 --> 00:40:57,400
them an appropriate early customer.

633
00:40:57,400 --> 00:41:05,000
And then you start educating the rest about problem, about solution, and it takes longer,

634
00:41:05,000 --> 00:41:06,600
longer, longer to get there, right?

635
00:41:06,600 --> 00:41:11,880
As famous like kind of 95-5 rule, I think it was John Miller, if I'm not mistaken, who

636
00:41:11,880 --> 00:41:12,760
talks about it.

637
00:41:13,320 --> 00:41:18,520
Effectively, a small fraction of the market is in market to buy anything right now, unless

638
00:41:18,520 --> 00:41:22,040
you're selling bread or milk or some of the daily essentials, right?

639
00:41:22,040 --> 00:41:27,640
For most of our services, only a small fraction is buying in this very moment.

640
00:41:28,200 --> 00:41:28,680
Correct.

641
00:41:29,320 --> 00:41:36,920
And so then you need to overlay that fraction that is ready to make that purchase with the

642
00:41:36,920 --> 00:41:37,720
early adapters.

643
00:41:37,720 --> 00:41:39,480
And that's your immediate market.

644
00:41:39,480 --> 00:41:44,120
Everything else go through brewing process in your funnel.

645
00:41:44,600 --> 00:41:45,080
Yes.

646
00:41:45,080 --> 00:41:46,120
I love that.

647
00:41:46,120 --> 00:41:47,400
Thank you for acknowledging it.

648
00:41:47,400 --> 00:41:49,960
I will admit to those who are listening.

649
00:41:49,960 --> 00:41:55,720
I have one of the hardest business models there probably is, going after because not

650
00:41:55,720 --> 00:41:59,640
only that, entrepreneurs and entrepreneurs are ready for scale.

651
00:42:00,600 --> 00:42:07,480
They may be in the 5% want to, you know, are in a position to buy, but are they educated?

652
00:42:08,280 --> 00:42:08,600
Right.

653
00:42:08,600 --> 00:42:13,880
There's a huge education process for the people that if we're going to work with them, like

654
00:42:13,880 --> 00:42:16,360
they have to qualify as well.

655
00:42:16,360 --> 00:42:18,600
And our qualifications are very, very different.

656
00:42:18,600 --> 00:42:20,520
Our qualifications are very, very difficult.

657
00:42:21,640 --> 00:42:26,840
But can we, can we, if we leverage that as an excuse and say, well, we're just going

658
00:42:26,840 --> 00:42:30,680
to ignore people's wants and force people to eat vegetables, right?

659
00:42:30,680 --> 00:42:31,640
That's a bad attitude.

660
00:42:32,280 --> 00:42:33,000
And I was a leader.

661
00:42:33,000 --> 00:42:39,720
So we don't, we create other means of helping people find what they want, really associate

662
00:42:39,720 --> 00:42:43,960
and believe in what we're up to so they can nurture.

663
00:42:43,960 --> 00:42:46,120
But it's, it's a nurturing based path.

664
00:42:46,120 --> 00:42:49,320
There are far easier business models out there.

665
00:42:49,320 --> 00:42:57,240
Most of you have ideas that are far easier and far more fun to fulfill, frankly, you

666
00:42:57,240 --> 00:43:04,360
know, whether you're selling popsicles, you know, like in a, in a ice cream truck or you

667
00:43:04,360 --> 00:43:11,080
are, you know, I don't know, running a athletic gym for high schoolers who are trying to get

668
00:43:11,080 --> 00:43:12,040
into gymnastics.

669
00:43:12,040 --> 00:43:17,240
The business models out there are so far and wide that you probably have something that's

670
00:43:17,240 --> 00:43:20,600
a little more relatable to every day person.

671
00:43:20,600 --> 00:43:26,040
And even still, you still like the formulas out there are awful.

672
00:43:26,040 --> 00:43:31,720
I highly recommend working with somebody like Lada to figure out how do you see beyond what

673
00:43:31,720 --> 00:43:33,560
you can't see for yourself?

674
00:43:33,560 --> 00:43:33,880
Right.

675
00:43:33,880 --> 00:43:39,560
Because you, you know, you're walking in blind to entrepreneurship and the cliff's edge are,

676
00:43:39,560 --> 00:43:40,280
those are many.

677
00:43:40,280 --> 00:43:43,400
So, so find mentors that you can really trust this for.

678
00:43:43,400 --> 00:43:45,240
I'm super grateful for this, Lada.

679
00:43:45,240 --> 00:43:46,840
This was an awesome conversation.

680
00:43:48,120 --> 00:43:52,680
We're going to have links as well with the show down below the episode.

681
00:43:52,680 --> 00:43:56,760
We'll have links for action steps that you can take to get involved with Lada and her

682
00:43:56,760 --> 00:43:57,400
programs.

683
00:43:57,400 --> 00:43:59,720
We'll try to keep those updated together, of course.

684
00:43:59,720 --> 00:44:03,720
So if the programs change shift or she comes out with a book, this New York Times bestseller,

685
00:44:03,720 --> 00:44:06,120
we'll want to, we'll want to put that on there when that happens.

686
00:44:06,120 --> 00:44:10,680
Also, everybody is listening and all of you visionaries out there, there's a button in

687
00:44:10,680 --> 00:44:11,720
the top right corner.

688
00:44:11,720 --> 00:44:12,920
It says, be our guest.

689
00:44:12,920 --> 00:44:16,440
If you've got a vision to share, you're out there trying to help people out.

690
00:44:16,440 --> 00:44:23,400
It doesn't matter if you have 5 million users like Lada has had or worked at venture capital

691
00:44:23,400 --> 00:44:24,440
firms and beyond.

692
00:44:24,440 --> 00:44:30,600
Even if you are just getting started and you're brand new, if you got a heart to care for

693
00:44:30,600 --> 00:44:36,360
others and you've got the disciplines to move that vision forward, we want you on our stage.

694
00:44:36,360 --> 00:44:38,280
We want this to be the first place that you land.

695
00:44:38,280 --> 00:44:40,840
That's always a fun opportunity for those who make it later.

696
00:44:40,840 --> 00:44:43,720
We can look back and celebrate that and be like, cool, we found that person.

697
00:44:44,920 --> 00:44:47,560
So we do look forward to having you on the show as well.

698
00:44:47,560 --> 00:44:51,560
Also, if you have a comment to question anything like that, please leave it in the, you know,

699
00:44:51,560 --> 00:44:54,120
give us a chance to come to bat and to serve you.

700
00:44:54,120 --> 00:44:58,280
Lada and I will both get in there and connect you to the resources you might need.

701
00:44:58,280 --> 00:45:01,800
Like comment and share this video before I close this out.

702
00:45:01,800 --> 00:45:03,800
Vlada, is there anything else that you'd like to share?

703
00:45:06,360 --> 00:45:07,560
Just make it happen.

704
00:45:07,560 --> 00:45:10,040
Thought counts, but action counts much more.

705
00:45:10,040 --> 00:45:13,800
So whatever you've got on your mind, make it real.

706
00:45:13,800 --> 00:45:15,000
That's right.

707
00:45:15,000 --> 00:45:15,560
Vision Pros.

708
00:45:15,560 --> 00:45:17,560
You heard it from Vlada Laquina.

709
00:45:17,560 --> 00:45:18,360
I would agree.

710
00:45:18,360 --> 00:45:20,520
Let's go make this, make these things happen.

711
00:45:20,520 --> 00:45:24,040
We got 8 billion people to serve and we'll see you on the next episode.

712
00:45:24,040 --> 00:45:24,680
Take care, everybody.

713
00:45:24,680 --> 00:45:25,240
Bye bye.

714
00:45:25,240 --> 00:45:26,600
Thank you for being with us.

715
00:45:26,600 --> 00:45:28,600
Bye bye.

