1
00:00:00,000 --> 00:00:07,200
really skip the generations, right? Yeah. Yeah, it does sometimes. So that's, that's cool. I hope you,

2
00:00:08,480 --> 00:00:11,440
you know, if you ever want to practice partner for Spanish, I got you.

3
00:00:15,280 --> 00:00:19,120
That's right. So, um, as we, as we get ready to dive into your vision

4
00:00:19,840 --> 00:00:26,560
and where, where your vision of T came from and, and being able to launch a T franchise,

5
00:00:26,560 --> 00:00:31,840
you know, along the lines of Starbucks, um, what are three resources, three books that you'd

6
00:00:31,840 --> 00:00:37,120
recommend to the audience if they've got a vision they want to fulfill? Well, let's see, I've been

7
00:00:37,120 --> 00:00:42,880
exposed to so much stuff lately and, um, I did go, it was just kind of on a whim. I've been doing so

8
00:00:42,880 --> 00:00:50,320
many cool networking events. And so, um, I went to, uh, I was actually a realtors of San Antonio. So

9
00:00:50,320 --> 00:00:56,560
I think mostly women, women realtors of San Antonio, and they had a guest speaker and he had a book

10
00:00:56,560 --> 00:01:05,440
called the Liberty of Our Language Revealed. And it's Thomas Blackburn. Um, I'm gonna wait, Thomas,

11
00:01:07,680 --> 00:01:13,840
Thomas, we'll call him Thomas. Yeah, we can update in the show notes. That's okay. Yeah. Yeah. Yeah.

12
00:01:13,840 --> 00:01:20,400
I'll find it. Thomas, um, he wrote a book called, um, Thomas Blackwell. That's what it is. Blackwell.

13
00:01:20,400 --> 00:01:27,360
And so it's all about, uh, speaking positivity into existence and how the impact of our words,

14
00:01:27,360 --> 00:01:34,480
um, on everything around us and inside of us. So I've always been a little bit of a, you know,

15
00:01:34,480 --> 00:01:39,760
I've a little bit cheeky. And so I won't say that I, everything that comes out of my mouth is positive,

16
00:01:39,760 --> 00:01:46,080
but, um, his, his talk really made me think about that, you know, especially as you try to manifest

17
00:01:46,720 --> 00:01:52,640
something like, like a business, uh, and a business that's there to serve. Um, I, I got a lot out of

18
00:01:52,640 --> 00:01:58,800
that. So, um, power of our language and, and what we say, what we think and all that stuff tied

19
00:01:58,800 --> 00:02:07,200
together. Uh, another resource, um, I've, I'm doing a training right now called RFA, um, which is a

20
00:02:07,200 --> 00:02:12,640
couple of gentlemen, young guys, young guys from Florida who've put together a pretty intensive

21
00:02:13,280 --> 00:02:19,040
in and out kind of training for, um, marketing. So I think a lot of people in my shoes, small

22
00:02:19,040 --> 00:02:25,600
business owners are going to be, um, struggling to pay for the marketing. And what I found is when I,

23
00:02:26,160 --> 00:02:31,360
when I paid someone else to do it, um, I thought, ah, this is going to be great. They're professionals.

24
00:02:31,360 --> 00:02:32,480
They'll put it together, but

25
00:02:32,480 --> 00:02:39,120
I got a verse everybody's bottle over right now. 99% of marketers have no idea what they're doing,

26
00:02:39,120 --> 00:02:43,680
but go ahead. Well, and you know what I found, I'm not going to say they know what they're doing,

27
00:02:43,680 --> 00:02:48,320
but they were super sweet, super wonderful, but they just didn't, it wasn't me. You know, it wasn't

28
00:02:48,320 --> 00:02:52,160
in my, they weren't in my head. They could, they weren't putting out what the way I would do it or

29
00:02:52,160 --> 00:02:58,240
the way I would say it or the emphasis I wanted to, to put on it. So I really feel like in my case,

30
00:02:58,240 --> 00:03:03,600
especially, it's not just a matter of not having, you know, a huge amount of money to put toward

31
00:03:03,600 --> 00:03:12,160
marketing, but really it's just about like, I want my version to come out, my vision, my spin. So

32
00:03:13,040 --> 00:03:18,960
I love that too, but I think that's enough. Well, that's good. And that's pointed in to,

33
00:03:18,960 --> 00:03:25,840
to respect the reality too. I'm not calling out people for being bad, but marketers, we have a 99%

34
00:03:25,840 --> 00:03:33,280
loss rate as businesses over 10 years, 96% literally lose and fail 4% hang on. And so there's

35
00:03:33,280 --> 00:03:38,720
a lot of things that are broken there. Right. So it's important as business owners that we read

36
00:03:38,720 --> 00:03:45,200
books like the E-Myth where, you know, somebody like Michael Berger, who has multiple victories

37
00:03:45,200 --> 00:03:51,360
in business breaks down greater formulas and capacities to understand how do we find the ones

38
00:03:51,360 --> 00:03:55,280
who are legitimate. And I'm very curious about the resource. I didn't catch it. How do you spell it?

39
00:03:55,280 --> 00:04:00,880
What, what's the name of the resource? So it's, it's a RFA. So they named their company Rich from

40
00:04:00,880 --> 00:04:06,720
Anywhere. And it's, they have, they have a couple of really cool things. I mean, they've actually

41
00:04:06,720 --> 00:04:14,000
developed an actual software called Communicate. And it'll do everything for you. It puts all your

42
00:04:14,000 --> 00:04:19,200
funneling, all of your emails, all of your marketing tools in one place. They provide a lot of

43
00:04:19,200 --> 00:04:24,560
templates. They've really put a lot of work into it. And I was, I was pretty impressed. And they,

44
00:04:24,560 --> 00:04:30,640
they just, they reel me right in. Nice. Well, that's awesome. Yeah. I'll definitely be taking

45
00:04:30,640 --> 00:04:35,280
a look at it. We'll drop their link in the resources as well. The, the world of abundance,

46
00:04:35,280 --> 00:04:40,560
right? The law of abundance says when we find opportunities for expansion, the neat thing about

47
00:04:40,560 --> 00:04:46,720
expansion is you're not giving away the cake that you have. You're more like cultivating a farm

48
00:04:46,720 --> 00:04:51,840
where you have more land to continue to grow what you're doing. Adding layers to your cake, right?

49
00:04:51,840 --> 00:04:57,520
Yeah, exactly. Well, I'll set on the cake analogy. So we will cut to a break real quick. We'll be

50
00:04:57,520 --> 00:05:04,320
right back and we'll dive in about tea, Starbucks, coffee, La Tida, all things wonderful with your

51
00:05:04,320 --> 00:05:10,800
vision, Leah, and look forward to it. All right. Welcome in to Vision Pros Live with Jackson Calame.

52
00:05:10,800 --> 00:05:15,520
I'm your show host. We will be doing interviews for visionary entrepreneurs and guest leaders

53
00:05:15,520 --> 00:05:28,720
who are building fantastic visions out there. Hey, what's up Vision Pros. Welcome into another

54
00:05:28,720 --> 00:05:33,440
episode of Vision Pros Live. I'm your show host, Jackson Calame, founder and CEO of First Class

55
00:05:33,440 --> 00:05:39,360
Business. I'm excited to have a local native from the San Antonio area, Kerrville, and she's here

56
00:05:39,360 --> 00:05:42,800
with me and I'm from San Antonio too, for those who don't know this. So this is exciting. So I'm

57
00:05:42,800 --> 00:05:49,120
usually interviewing people from all over the nation and she's got a tea shop called La Tida

58
00:05:49,120 --> 00:05:57,040
with super high quality teas. And I know personally how incredibly hard it is to run small local

59
00:05:57,040 --> 00:06:04,400
businesses, starting from being born to a mother, a single mother of six, who ran a gas station

60
00:06:04,400 --> 00:06:10,720
outside of San Antonio before there was anything outside of the 1604 loop. I know the sacrifice is

61
00:06:10,720 --> 00:06:14,960
an effort that she put into that. We also had a little restaurant in it. She called Salt and Pepper

62
00:06:14,960 --> 00:06:22,080
that was very quaint. And my grandpa owned a couple of gas stations as well. There was all

63
00:06:22,080 --> 00:06:26,960
sorts of learning opportunities growing up, watching the different developments of businesses,

64
00:06:26,960 --> 00:06:32,960
understanding how important small businesses are, not only to America and to our economy, but

65
00:06:32,960 --> 00:06:37,920
to my personal life. I grew up around a lot of them. So I'm really happy that Leah's got her shop.

66
00:06:37,920 --> 00:06:42,000
We look forward to seeing her shop continue to grow. We're going to talk about her desires for

67
00:06:42,000 --> 00:06:50,160
expansion efforts to bring forward what Starbucks has done for cappuccinos, frappuccinos, all these

68
00:06:50,160 --> 00:06:54,480
different drinks, because a lot of us don't know a whole lot about the world of tea. And so we're

69
00:06:54,480 --> 00:06:58,400
going to explore that today. Before I bring Leah on stage, I also want to give a shout out to a few

70
00:06:58,400 --> 00:07:03,440
of our sponsors. The two sponsors that are listed right now are actually clients of ours. And I only

71
00:07:03,440 --> 00:07:10,880
work with people who inspire me and will inspire my four children as well. I got four children.

72
00:07:10,880 --> 00:07:15,280
I want to see them know that I was a good example in life, that I worked with people who made things

73
00:07:15,280 --> 00:07:20,800
that matter. Let's talk about Sean LeChuga and The Wellness Shop 365. Sean's actually become an

74
00:07:20,800 --> 00:07:26,560
amazing friend of mine. He actually started also helping us with our pre-show processes of talking

75
00:07:26,560 --> 00:07:31,600
to people for this show, because we saw opportunities to integrate our visions even further. What really

76
00:07:31,600 --> 00:07:37,760
caught my attention about him as a holistic wellness professional was that they were asking

77
00:07:37,760 --> 00:07:42,720
questions as deep as, what's your joy look like in life? What about spirituality in your career?

78
00:07:42,720 --> 00:07:48,480
And not just your health, but your relationships. And were you volunteering? And Sean and Julianne

79
00:07:48,480 --> 00:07:54,000
have created this 365 Wheel of Life to run an assessment on that. And of course, they also help

80
00:07:54,000 --> 00:08:00,240
with the traditional aspects of health too, such as what's your diet and exercise look like, what

81
00:08:00,240 --> 00:08:04,480
supplements are you taking? And I just found them an absolute joy to get to know and work with and

82
00:08:04,480 --> 00:08:10,560
talk to. And we look forward to seeing their vision continue to expand. Melissa Gray of The Law Spot

83
00:08:10,560 --> 00:08:16,240
is also one of those sponsors and having, again, helped so many different businesses out there that,

84
00:08:16,240 --> 00:08:21,120
you know, if I were to ask, I've worked with a few thousand businesses, and if I were to ask them,

85
00:08:21,120 --> 00:08:28,800
who is your legal counsel? 90% of them probably do not have somebody on hand. The ones that do,

86
00:08:28,800 --> 00:08:34,400
likely just chose somebody and they probably pay retainers that are far higher than they need to.

87
00:08:34,400 --> 00:08:39,280
And they're probably fairly disconnected from that general counsel. Melissa came onto the show and

88
00:08:39,280 --> 00:08:44,720
I was a bit nervous about that because I'm a very big nurturer. I don't like people who are

89
00:08:44,720 --> 00:08:49,680
conflict oriented and most attorneys I meet, they kind of get in your face pretty quick. She's a

90
00:08:49,680 --> 00:08:54,400
nurturer. She's also got the ability to be the professional attorney and she makes legal simple

91
00:08:54,400 --> 00:08:59,760
for people. She's based out of the Dallas area in Texas as well. And again, I found her to be an

92
00:08:59,760 --> 00:09:05,040
absolute joy to work with. And she's building this program called The Law Spot that bridges a gap

93
00:09:05,040 --> 00:09:12,640
between the free resources out there like LegalZoom and Crocodoc. And again, those New York style

94
00:09:12,640 --> 00:09:17,200
retainers where you're getting charged by the minute and it's adding up fast and you're not

95
00:09:17,200 --> 00:09:23,520
necessarily getting that type of representation that makes you feel comfortable. As a legal counsel,

96
00:09:23,520 --> 00:09:29,760
as stewards of our lives, as stewards of our ventures and our visions, the more wise we become

97
00:09:29,760 --> 00:09:34,960
with how we do business, the more we learn about what we need to know about what we don't know,

98
00:09:34,960 --> 00:09:39,280
the more likely we're going to have success. So I hope that helps at least one of you. Feel free to

99
00:09:39,280 --> 00:09:44,640
contact them or check their episodes out. And we have the Water Project. I'm running out of water

100
00:09:44,640 --> 00:09:49,520
right now, but this is exactly why I bring this up. There's millions of people who would have to

101
00:09:49,520 --> 00:09:54,240
walk miles to go get water in this world. I get to walk to my kitchen. I think most of you listening

102
00:09:54,240 --> 00:09:59,600
in do as well. We don't have to go far for our basic resources. And so we have an opportunity to

103
00:09:59,600 --> 00:10:04,480
raise awareness. We have an opportunity to give back. What I love about the Water Project is they

104
00:10:04,480 --> 00:10:08,000
let you select the community that you're actually going to help. And you get to see how many people

105
00:10:08,000 --> 00:10:11,680
are affected by it. You get to see what project they're going to complete. And you actually get

106
00:10:11,680 --> 00:10:16,720
to see that project come to fruition as they email you with updates about what's going on,

107
00:10:16,720 --> 00:10:22,960
how the process works. I love their transparency and how they go about this. And these kids that

108
00:10:22,960 --> 00:10:29,600
I see on the screen right after this list of projects showcases that these kids celebrate

109
00:10:29,600 --> 00:10:35,040
water like it's Christmas Day. And while that simultaneously breaks my heart, it reminds me

110
00:10:35,040 --> 00:10:39,200
of the power and value and importance of bringing resources to people in the world. We've got 8

111
00:10:39,200 --> 00:10:43,920
billion people in this world to help. So if you have a cause that's near and dear to your heart,

112
00:10:43,920 --> 00:10:47,840
near and dear to your heart that you'd like us to contribute to, please drop that as a comment in

113
00:10:47,840 --> 00:10:52,080
the links. We'll be happy to take a look at it. We might even feature it on the show as well.

114
00:10:52,080 --> 00:10:58,240
So without further ado, we're going to explore La Ti Da, bringing the floor is on stage and

115
00:10:58,240 --> 00:11:04,640
Leah, welcome to Vision Pros Live. Hello, hello. Thrilled to be here. Happy to have you. We're

116
00:11:04,640 --> 00:11:11,840
going to dive right into this vision of tea and your life really. This is going to be very well

117
00:11:11,840 --> 00:11:20,640
rounded. This is your show. So what is your vision for those that you serve? Well, I am just thrilled,

118
00:11:20,640 --> 00:11:26,320
thrilled, thrilled to be here in San Antonio. I discovered this little tea shop in Kerrville

119
00:11:26,320 --> 00:11:31,840
that was phenomenal. And that's where I finished up my teaching career. And I fell in love with

120
00:11:31,840 --> 00:11:36,480
their tea. I've always been a tea drinker, but you know, you'll find that one restaurant, Bill Miller,

121
00:11:36,480 --> 00:11:42,240
you know, has great tea. Yay. It's always fresh, always good. But this was next level. I mean,

122
00:11:42,240 --> 00:11:46,640
these people- That's big. Yeah. I don't know anybody who doesn't rave about Bill Miller's.

123
00:11:46,640 --> 00:11:54,240
So then we honored it. Yeah, they have done their part. But I tell you what, I think I was,

124
00:11:54,240 --> 00:11:59,280
I think I was telling you that back in the eighties, when I finished college, we went on a little

125
00:11:59,280 --> 00:12:05,680
Europe trip with a little group, you know, the little groups that you meet in school. And as an

126
00:12:05,680 --> 00:12:10,240
English major, of course, we were all just thrilled to be anywhere near Shakespeare and all that. But

127
00:12:10,240 --> 00:12:17,280
we are, we were in Europe and we're passing these amazing, you know, three, 400 year old cafes with

128
00:12:18,240 --> 00:12:24,720
these gorgeous patios and everyone's drinking this amazing foamy, creamy stuff. And we're like,

129
00:12:24,720 --> 00:12:29,680
what is that? What is that? And then anybody out there who's like me, you know, over 50,

130
00:12:29,680 --> 00:12:37,840
you know that we did not have cappuccinos, lattes and espressos in the old days. We had a cup of Joe

131
00:12:37,840 --> 00:12:45,680
and that was it. And if you got real cream, it was a banner day. So we were over there just floored

132
00:12:45,680 --> 00:12:50,720
by the gorgeous fresh ground. I mean, they were making it. You could smell it coming out of the,

133
00:12:50,720 --> 00:12:57,840
I mean, it was, it was like, it was a Mecca. So, you know, shortly after that, when I got back from

134
00:12:57,840 --> 00:13:02,400
Europe and I started hearing about this new kind called Starbucks, you know, and they're bringing

135
00:13:02,400 --> 00:13:07,840
in all these cappuccinos and lattes and it's like, you know, lot venti back then it was really, you

136
00:13:07,840 --> 00:13:13,840
know, funny people laughing about the different funny sizes and the funny names. But, but you

137
00:13:13,840 --> 00:13:19,760
know, now look at us today, 2024, you know, if anybody goes a day without Starbucks, it's, it's,

138
00:13:19,760 --> 00:13:26,000
it's unusual, right? So it's exactly the same. I go for the cake pops. I'm all about my cake pops.

139
00:13:26,000 --> 00:13:33,440
Oh, okay. That's good. Well, you know what you like. So it's exactly the same story with tea.

140
00:13:34,880 --> 00:13:42,160
Just like with coffee over the centuries, the rest of the world, you know, has, has known all about

141
00:13:42,160 --> 00:13:50,400
teas and the value of tea and the health benefits of tea and the amazing variety and just

142
00:13:50,400 --> 00:13:57,440
soul soothing qualities of tea. Like I am just into it. You know what I mean? So I have a lot of

143
00:13:57,440 --> 00:14:01,680
fun and I thought to myself, am I going to get tired of saying this ever? Because when people

144
00:14:01,680 --> 00:14:07,120
come in the store, I immediately like stick their nose into a can of tea and say, smell this, smell

145
00:14:07,120 --> 00:14:12,480
this. And we have, you know, we have zero artificial flavors in our tea. It's a hundred percent

146
00:14:12,480 --> 00:14:17,280
natural. Most of it's certified organic. There's a few glitches there where you can't get the

147
00:14:17,280 --> 00:14:23,600
certification, but most 90% of our teas are certified organic, but absolutely all natural.

148
00:14:23,600 --> 00:14:29,520
So you're not going to have any artificial flavors and you're going to see giant pieces of coconut,

149
00:14:29,520 --> 00:14:34,400
little tiny pieces of peach, little pieces of strawberries, dried orange. I mean, everything's

150
00:14:34,400 --> 00:14:43,200
in there, you know, sourced from fruit and it's, it's amazing. So that is my, I'm just so excited

151
00:14:43,200 --> 00:14:47,600
about the possibility of everybody learning about this and enjoying it kind of just like, like we

152
00:14:47,600 --> 00:14:53,120
all did with coffee, except with coffee, you know, there's a downside to coffee. It's, it's pretty

153
00:14:53,120 --> 00:14:59,840
harsh on your stomach. It's pretty, it can be, it can be very unhelpful as far as anxiety and stress

154
00:14:59,840 --> 00:15:03,520
relief, you know, certain kind of stress relief that comes with having your nice cup of coffee.

155
00:15:03,520 --> 00:15:10,320
But then there's that cap, that intense caffeine that I know personally, I can feel it in my heart.

156
00:15:10,320 --> 00:15:14,880
You know, it's a little bit, it's a little bit much for me. So, and then plus with you have stomach

157
00:15:14,880 --> 00:15:19,920
issues, then you can be really, you know, having some trouble when you're, when you're drinking too

158
00:15:19,920 --> 00:15:24,240
much coffee. So some people have told me, you know, Hey, I'm trying to get off coffee. I'm trying to

159
00:15:24,240 --> 00:15:32,080
cut back on coffee. So I got here for that mission as well, because we have so many, almond biscotti.

160
00:15:32,880 --> 00:15:34,560
I'm just saying, it's my favorite.

161
00:15:34,560 --> 00:15:39,360
That's cool. And I love your passion. I mean, that's what resonates about the vision. It's like,

162
00:15:39,360 --> 00:15:44,640
okay, like I can, I can see, feel, smell, taste, touch the vision just by listening to you describe

163
00:15:44,640 --> 00:15:52,080
it. And that shows the artistry in your passion and what you're up to. I got, so what about for

164
00:15:52,080 --> 00:15:57,120
you? I'm looking at your, your vision from a more personal standpoint, what do you see for, and I'm

165
00:15:57,120 --> 00:16:01,840
going to, I'm going to interject with one business style thing here. When we talked about naming this,

166
00:16:01,840 --> 00:16:08,000
naming this program, I named it to do for tea, what Starbucks did for coffee. Does that mean that

167
00:16:08,000 --> 00:16:11,760
you want to have these franchises all over the world in every corner? Or does that mean that

168
00:16:11,760 --> 00:16:17,440
there's a, it's about the experience and about bringing the, the reality to, even if it's just

169
00:16:17,440 --> 00:16:22,000
to local San Antonio, how big is this vision? How big do you want to see it go?

170
00:16:22,000 --> 00:16:28,080
Oh my gosh. Well, you know, I was a teacher, so my vision, my whole, my whole life's work has

171
00:16:28,080 --> 00:16:33,200
always just been about the people right in front of me. You know what I mean? Like your students

172
00:16:33,200 --> 00:16:38,800
are right in front of you and they're there every day and you got to entertain them and you got to

173
00:16:38,800 --> 00:16:44,720
engage them and you got to keep them learning and keep them loving learning. So that's kind of like,

174
00:16:44,720 --> 00:16:50,320
I'm just steeped in that, you know? So I'm doing the same thing now. People come in and I am just

175
00:16:50,320 --> 00:16:58,320
loving learning, loving teaching them. And, and it's just, it's super rewarding for me to just be

176
00:16:58,320 --> 00:17:02,080
out and telling people about it. And the more people I can get in the better. Right now, that's

177
00:17:02,080 --> 00:17:06,720
my biggest problem is I just don't have an, I don't have a little classroom full of, full of people.

178
00:17:06,720 --> 00:17:14,320
You know, I have, you know, I try to, I try every, you know, every kind of tactic I can to get

179
00:17:14,320 --> 00:17:20,320
more people in the door, spread the word, that sort of thing. But my vision, I mean, I could see this

180
00:17:20,320 --> 00:17:25,760
because it's such an amazing product. I mean, and if you start looking online, like there's tea,

181
00:17:26,480 --> 00:17:32,960
tea websites, there's, there's plenty of places where the tea is sold and it can be mailed to you

182
00:17:32,960 --> 00:17:38,240
and you can enjoy it. If you don't know to look for it, you're not going to know, but to have a

183
00:17:38,240 --> 00:17:44,560
place in town, like Tivana used to be. And I believe Tivana was sort of run out of town by

184
00:17:44,560 --> 00:17:48,400
Starbucks. If I know the story, right. That's, that's the story I keep hearing. I haven't

185
00:17:48,400 --> 00:17:52,880
researched it at all, but basically, you know, like cowboys Indians, they all got their

186
00:17:52,880 --> 00:17:58,640
perspectives. So, but it was a very popular store. And those of you, those of you out there who

187
00:17:58,640 --> 00:18:04,640
remember Tivana like, like Latida is, is doing the same thing. They're, they're doing the same

188
00:18:04,640 --> 00:18:14,400
thing. They're bringing the loose leaf to the vision. I would say is to make this popular and

189
00:18:14,400 --> 00:18:22,640
to also make or help people realize the health benefits. One of my customers told me today

190
00:18:24,320 --> 00:18:29,600
that her son told her stop drinking embalming fluid.

191
00:18:29,600 --> 00:18:39,200
And he was referring to diet drinks, those aspartame, all the, all the really bad

192
00:18:40,480 --> 00:18:46,400
chemicals that basically we just willingly just put into our bodies all day long, because we want

193
00:18:46,400 --> 00:18:51,280
to save calories or we're in a hurry or whatever. So, you know, it's kind of a little bit of a

194
00:18:51,280 --> 00:18:59,520
learning curve, but the enjoyment, the pleasure, the, the, the, the, the, the, the, the, the, the,

195
00:18:59,520 --> 00:19:07,440
the, the relaxation you get from a truly fresh cup of tea or glass of tea, because this can be

196
00:19:07,440 --> 00:19:11,200
hot or cold. A lot of people come in and say, well, I like my tea cold. I don't know. We can't,

197
00:19:11,760 --> 00:19:17,280
these teas could be anything cold, hot, mixed together, milk, no milk, honey, you name it. So

198
00:19:18,000 --> 00:19:22,320
it's just infinite, infinite, infinite variety, which is the other big difference with coffee.

199
00:19:22,320 --> 00:19:26,560
Coffee has a pretty cool thing. Let's, let's, let's leave coffee alone for a little while.

200
00:19:26,560 --> 00:19:34,240
Yeah. I like the vision on tea and what you're going to, and I don't drink coffee either, but,

201
00:19:34,240 --> 00:19:38,560
you know, to respect people's variety of choice. I think that's what's cool about this is you're

202
00:19:38,560 --> 00:19:45,280
giving people more options and your focus is on these healthy options too, that also happen to

203
00:19:45,280 --> 00:19:52,160
taste really good. So I'm excited for them to be able to try that. And the types of health benefits

204
00:19:52,160 --> 00:19:56,480
are just amazing. Like there's a rooibos tea that a lot of people haven't heard of. It's from South

205
00:19:56,480 --> 00:20:01,680
Africa. It has amazing anti-inflammatory properties. So a lot of the ailments and the

206
00:20:01,680 --> 00:20:07,200
aches and pains that we deal with are always about inflammation. So this tea is naturally caffeine

207
00:20:07,200 --> 00:20:12,080
free. So you can drink it at night and it just seeps into your body all night long, relieving

208
00:20:12,080 --> 00:20:19,520
all that inflammation and other irritants. So it's just incredible the different health benefits

209
00:20:19,520 --> 00:20:24,960
because tea was like the original medicine, you know, thousands of years ago. So yeah, for a lot

210
00:20:24,960 --> 00:20:30,320
of cultures, absolutely. And we're going to dive into a question driven towards helping the other

211
00:20:30,320 --> 00:20:35,840
visionaries who are listening in, you know, the other vision pros who want to build their businesses

212
00:20:35,840 --> 00:20:40,640
as well. One of the questions we ask leaders that come on the show is what's the worst leadership

213
00:20:40,640 --> 00:20:46,480
experience you've ever had? Well, you know, I was an assistant principal for about 20 years.

214
00:20:46,480 --> 00:20:54,720
So there's like, which experience do I choose? That's a tough spot to be in because you have to,

215
00:20:57,200 --> 00:21:03,760
you know, you have to balance the need to be a friend to the students and a resource and a guide

216
00:21:04,320 --> 00:21:08,960
and also a disciplinarian. So they don't sometimes they don't want to hear what you have to say or

217
00:21:08,960 --> 00:21:12,560
they've gotten themselves into a position that you now have to deal with and you're the face

218
00:21:12,560 --> 00:21:17,680
and you're the face of the consequence. So there's just I can't even tell you how many

219
00:21:19,200 --> 00:21:26,400
there's a lot of them. I think, though, that in taking all that I've learned from from that,

220
00:21:26,400 --> 00:21:32,720
those years in an administration is, you know, to keep it, keep it, keep it positive. You know,

221
00:21:32,720 --> 00:21:37,920
everything even when we mess up, it's a learning experience. Even when things don't go the right

222
00:21:37,920 --> 00:21:42,160
way or the way we want them to, it's we're going to go on, we're going to persevere, we're going to

223
00:21:42,160 --> 00:21:47,360
learn from this. We're not going to make the same mistakes twice. So that, you know, and then every

224
00:21:47,360 --> 00:21:53,520
day, I mean, as a new business owner, that's my lesson every every 20 seconds. Oh, I don't want

225
00:21:53,520 --> 00:21:59,440
to do that again. So my first text blast this morning and I scheduled it for 8am. So guess how

226
00:21:59,440 --> 00:22:05,600
many people unsubscribe when I woke them up? Yeah, that that is one more reason.

227
00:22:05,600 --> 00:22:14,960
That would be. Yeah. And you know, it's people, people are going to be upset no matter what we do.

228
00:22:14,960 --> 00:22:19,520
We'll find some, you know, you can't please everybody. At the same time, there are certain

229
00:22:19,520 --> 00:22:25,200
lessons, you're right. That say, oh, man, you know, I probably could have, I kind of probably

230
00:22:25,200 --> 00:22:30,320
could have lost less people in the process of that timing. So well said. Thank you for acknowledging

231
00:22:30,320 --> 00:22:34,960
that we make mistakes as visionaries. Yeah. Oh, yeah. The other thing too, is, you know,

232
00:22:34,960 --> 00:22:39,920
if you're a visionary, you can't do it alone. So you have to have a team and to keep your team

233
00:22:39,920 --> 00:22:46,880
where you want them to be is a lot of positivity, a lot of encouragement, a lot of grace. Because,

234
00:22:46,880 --> 00:22:51,200
you know, a lot of us visionaries, I don't even know if I'd call myself a visionary, but a lot of

235
00:22:51,200 --> 00:22:58,880
people in my position, they're kind of, you know, my way or the highway, I've got the best idea in

236
00:22:58,880 --> 00:23:02,800
the room, yada yada yada. You know, you have to check, check, check that as much as you can,

237
00:23:02,800 --> 00:23:07,360
because you can't do it alone. You shouldn't try to do it alone. And you don't want to alienate

238
00:23:07,360 --> 00:23:11,360
yourself so that you have to do it alone. Because if you drive all those people away that are willing

239
00:23:11,360 --> 00:23:17,440
to help you, that's, you're going to find yourself in a very bad spot. Yeah, that's true. Well, you

240
00:23:17,440 --> 00:23:22,800
know, we, I would agree with you. Most people don't consider themselves visionaries. It would be

241
00:23:22,800 --> 00:23:27,120
pretty dangerous to go around introducing yourself and then in the normal world, you know, hey, I'm

242
00:23:27,120 --> 00:23:32,320
a visionary. You know, I think people would not understand the context of that. So there's

243
00:23:32,320 --> 00:23:38,480
definitely a unique subset of individuals who are attracted to the show and come towards it. And

244
00:23:39,200 --> 00:23:46,240
the idea of, of the visionary is somebody who's got a plan, right? A plan is a vision.

245
00:23:46,240 --> 00:23:52,480
And it's an opportunity to perhaps, and a goal as well. You mentioned struggles earlier and goals

246
00:23:52,480 --> 00:23:57,040
related to the struggle. And yeah, if a goal doesn't have a struggle, it's not really a goal.

247
00:23:57,040 --> 00:24:02,160
Oh, that's funny. Like, cause you asked the question, you know, how did all this start? And so

248
00:24:02,160 --> 00:24:07,200
literally, if I think about it, it was all about like, oh, I want to take this to San Antonio and

249
00:24:07,200 --> 00:24:12,400
share this because everybody doesn't know about it. That's a new vision. So it's like, yeah, it's

250
00:24:12,400 --> 00:24:18,800
like, my whole, my whole idea was just to share. And that's kind of like, I think what makes my

251
00:24:18,800 --> 00:24:24,240
situation, I'm, I didn't go into this to be like, Ooh, let's create a, let's be an entrepreneur.

252
00:24:24,240 --> 00:24:30,640
Let's, I didn't even realize what I had to be an entrepreneur to do this. So, you know, I'm not in

253
00:24:30,640 --> 00:24:35,440
it for the money. I don't care about money. And you're in education for 20 years, you learn to live

254
00:24:35,440 --> 00:24:41,520
in, within, and that's, and I'm perfectly happy. So, you know, it's not about that. It's about

255
00:24:41,520 --> 00:24:47,440
really genuinely sharing and helping people because people need help. We've got the highest

256
00:24:47,440 --> 00:24:52,880
levels of diabetes, you know, diabetes related illnesses, all that stuff.

257
00:24:52,880 --> 00:24:57,600
I'd like to ask you on the, on the positive side of leadership, let's flip, let's flip to the

258
00:24:57,600 --> 00:25:00,720
opposite end. What has been your best leadership experience ever?

259
00:25:03,200 --> 00:25:09,440
You know, and again, I would say it's all about team because when I have, was so lucky, I was at

260
00:25:09,440 --> 00:25:15,920
Clark High School and Tyvee High School with the most amazing people. And I could, if I try to

261
00:25:15,920 --> 00:25:21,120
list them all by name, but I'd leave somebody out. But they're, and they are all people with

262
00:25:21,120 --> 00:25:24,800
that's just names you would probably recognize because they're so well known in education,

263
00:25:24,800 --> 00:25:30,000
because they just give, give, give. So the experience I had was just being around those people,

264
00:25:30,560 --> 00:25:39,120
emulating them, learning from them, understanding how to give grace, to give space, to give, give,

265
00:25:39,120 --> 00:25:43,440
give. I mean, that's all, that's all you do in education. It's just, you're just constantly

266
00:25:44,160 --> 00:25:49,200
pouring yourself out. And when you have those excellent role models, then you have a team where

267
00:25:49,200 --> 00:25:54,800
everyone has the same goal and everybody is focused on the same goal and they're in it to win it.

268
00:25:54,800 --> 00:25:59,840
And nobody gets tired because, you know, we're all just going to go, go, go till 1130 at night

269
00:25:59,840 --> 00:26:05,280
when the football game is finally over. You know, it's a lot. And my shout outs always to the

270
00:26:05,280 --> 00:26:10,320
educators and the administrators and the teachers, because that's, yeah, that's where I learned

271
00:26:10,320 --> 00:26:15,440
everything. And it's just a way of life that says other people are more important than I am.

272
00:26:15,440 --> 00:26:21,840
You know, I'm, I love that you give the shout out to Clark High School. I grew up in Oak Meadow,

273
00:26:22,560 --> 00:26:25,840
which is right there on Northwest Military in Heavner. You're probably very familiar.

274
00:26:25,840 --> 00:26:31,680
And we were just outside of the North Side School District, but the North Side School District and

275
00:26:31,680 --> 00:26:40,960
the Northeast School District as a public school product myself, were amazing. Absolutely

276
00:26:40,960 --> 00:26:45,440
incredible teachers, absolutely incredible experiences. A lot of my friends have gone on

277
00:26:45,440 --> 00:26:50,400
to do absolutely incredible things in the world. And it's, from what I understand, it's not super

278
00:26:50,400 --> 00:26:56,320
common in the public space, but you know, you're, you're right. The team, you know, when a team

279
00:26:56,320 --> 00:27:00,560
comes together and a team's able to work together, it just makes, it makes the process enjoyable and

280
00:27:00,560 --> 00:27:04,800
learning is far easier when people are enjoying what they're doing. So if you were, if this was

281
00:27:04,800 --> 00:27:10,400
your last chance to give a powerful lesson with the world of visionaries, people who want to pursue

282
00:27:10,400 --> 00:27:14,480
their dreams, people who want to do something big, what's the powerful lesson that they can learn

283
00:27:14,480 --> 00:27:20,880
from your experience? Well, I mean, I think honestly, it's, if you want to do something,

284
00:27:20,880 --> 00:27:25,840
you have to make sure you have the right why. Like what is your why? And that's pretty, pretty

285
00:27:25,840 --> 00:27:29,680
common these days, especially in education. We have, we always have to ask ourselves, what's our

286
00:27:29,680 --> 00:27:35,760
why? Why, why are we doing this? And then that why absolutely has to be about in education. It's

287
00:27:35,760 --> 00:27:41,760
about the students in business. In my mind, these days, it's got to be about your customers and the

288
00:27:41,760 --> 00:27:46,480
people that you're trying to serve. So it's, you know, if you're, if you're like, Oh, I want to make

289
00:27:46,480 --> 00:27:51,280
a bunch of money, let's do it. You know, it's, it's not really about that. And it's probably not going

290
00:27:51,280 --> 00:27:56,960
to go too well. And it's not going to be very fun because you know, what's worse though is when it

291
00:27:56,960 --> 00:28:05,200
does go really well and then they find themselves 20, 30, 40 years later, very empty. Yeah. That's

292
00:28:05,200 --> 00:28:11,040
what I really feel bad for is the ones who pursue the cash as the, as the means, as the, you know,

293
00:28:11,040 --> 00:28:17,120
I'm doing this for that and they don't find their depth. It's, it's, it's really sad to see that. So

294
00:28:17,680 --> 00:28:21,680
it can work, but I love the depth that you're talking about. In fact, you've got a great

295
00:28:21,680 --> 00:28:27,120
testimonial that just came in. And I'd like to highlight that. And that'd be Christine, Christian

296
00:28:27,120 --> 00:28:33,920
Gutierrez, who says, what sets La Tida apart from all the other tea shops in San Antonio is

297
00:28:33,920 --> 00:28:38,880
Leah, the knowledge, the passion, dedication that she brings to the community is second to none.

298
00:28:39,440 --> 00:28:44,000
The Sunday tea tasting is definitely a unique, fun and calming experience.

299
00:28:45,440 --> 00:28:51,200
Thank you, Christian. I love that. I mean, what, what better way to say like he knows your why,

300
00:28:51,200 --> 00:28:58,960
you know, like he feels that why as a, you know, as a patron of, of your establishment. That's cool.

301
00:28:58,960 --> 00:29:04,560
Yeah. Every Sunday we do a absolutely free tea tasting two o'clock, bring your whole family. If

302
00:29:04,560 --> 00:29:09,760
you want everybody gets a cute little teacup and you know, it's super, super fun. You get to try,

303
00:29:09,760 --> 00:29:13,840
we try, always try five different teas. So if you've never tasted an Oolong, you've never

304
00:29:13,840 --> 00:29:19,440
tasted an herbal, it kind of gives you a chance to explore that and get familiar with them,

305
00:29:20,080 --> 00:29:26,320
with the teas. So it's a lot of fun. Absolutely. I want to, I want to come back to

306
00:29:26,320 --> 00:29:34,960
the establishment and more about the experience of working with or attracting people who may be

307
00:29:34,960 --> 00:29:41,280
unfamiliar with tea, you know, and may not know that one, some of us, like I grew up thinking

308
00:29:41,600 --> 00:29:48,880
tea was nasty, you know, and I also came up from a religion standpoint where we were blanket

309
00:29:48,880 --> 00:29:56,400
taught tea and coffee, like never touch. And then I also learned later about herbal teas and how

310
00:29:56,400 --> 00:30:00,800
beneficial they are. Thanks to my stepdad, he started to introduce me to herbal teas and said,

311
00:30:00,800 --> 00:30:07,040
no, this is actually good for you and healthy. And, and so I started to, I started to understand

312
00:30:07,040 --> 00:30:13,440
that there was a place for it, but I, I didn't know what I didn't know. And so one of the

313
00:30:13,440 --> 00:30:17,840
challenges I think that your business faces that sushi places often face as well,

314
00:30:17,840 --> 00:30:23,120
is how do I, how do I educate people to feel comfortable? Oh my gosh. I totally remember.

315
00:30:24,640 --> 00:30:31,760
What's that? Yeah. I, I totally remember like, again, in the eighties, nobody had ever heard of

316
00:30:31,760 --> 00:30:36,720
sushi. I thought it was the most disgusting thing I have ever heard. How can people sit here and eat

317
00:30:36,720 --> 00:30:41,600
raw fish? Oh my gosh. What are they thinking? That's so bizarre. Now what's my favorite food?

318
00:30:41,600 --> 00:30:50,560
Yup. Sushi. That's right. Like it's, it's crazy how delicious sushi is and how good for you. And

319
00:30:50,560 --> 00:30:54,720
so we, it's just ignorance, you know, what's the experience like when we go into your tea shop?

320
00:30:54,720 --> 00:30:59,360
What, what can we anticipate experiencing? Well, and I think you're right. So, you know,

321
00:30:59,360 --> 00:31:04,560
people will say, I don't like tea. And most of the time it's because tea does have one very

322
00:31:04,560 --> 00:31:12,480
important, um, uh, requirement and that is do not oversteep your tea. So people think, oh,

323
00:31:12,480 --> 00:31:16,720
just leave it in there a little longer. It'll taste so much better. The longer, the better.

324
00:31:17,680 --> 00:31:25,200
Yeah. So that's wrong. It's like overcooking a steak, right? Yeah, exactly. And so a lot of teas,

325
00:31:25,200 --> 00:31:31,600
so, okay, this is a lot, but black teas, green teas, oolong teas, white teas, those are actual

326
00:31:31,600 --> 00:31:39,440
teas. So they have actual tea leaves from the very same bush, the very same tree. Um, and it's just

327
00:31:39,440 --> 00:31:44,000
a matter of how they're processed. Are they dry? Do they have water in their process? Are they rolled?

328
00:31:44,000 --> 00:31:49,520
Are they, are they flat? Are they outside? Are they inside? There's a whole, every distinct type

329
00:31:49,520 --> 00:31:58,000
of tea has a, has a different way it's processed. So herbals, rooibos and wellness teas have no tea

330
00:31:58,000 --> 00:32:03,280
leaves in them. Okay. So the only reason they're called tea is because they're steeped and that's

331
00:32:03,280 --> 00:32:09,920
pretty much the definition. So having said all that, um, you do want to be very careful with

332
00:32:09,920 --> 00:32:15,760
the ones that are actual tea leaves because you can ruin them. They taste awful. I mean, literally

333
00:32:15,760 --> 00:32:22,480
in a matter of seconds, they'll go from beautiful, floral, blooming, lovely flavor to the bitterest,

334
00:32:22,480 --> 00:32:28,880
nastiest, most tangy, um, metallic taste you've ever had. So, so that's important. And so that's

335
00:32:28,880 --> 00:32:33,520
why we, every time we do a tea tasting, I educate everybody on all that and try to help them

336
00:32:33,520 --> 00:32:39,280
understand how to avoid bad tea because there really is no such thing as bad tea. I mean, you

337
00:32:39,280 --> 00:32:44,080
can be allergic to something, but we can pretty much put any of our two teas together and they

338
00:32:44,080 --> 00:32:50,080
almost taste, always taste amazing. Uh, we came up with one the other day, Jasmine Pearl,

339
00:32:50,080 --> 00:33:01,040
with a white Earl gray. It's amazing. So, so, so good. And those teas must steep for two and a half

340
00:33:01,040 --> 00:33:06,640
minutes only, only two and a half minutes. So if you've been steeping your tea for 10 minutes,

341
00:33:07,440 --> 00:33:13,280
no, it's quick and beautiful and fast and fresh. And it's going to be good.

342
00:33:13,920 --> 00:33:18,640
San Antonio and Texans and people throughout the world, uh, we're going to be doing a

343
00:33:18,640 --> 00:33:23,200
great job of helping people throughout the world. Uh, you gotta give Latina a shot. You gotta come

344
00:33:23,200 --> 00:33:28,080
to San Antonio, you gotta try it out when you're in town. Um, it's, it's, uh, in a, it's actually a

345
00:33:28,080 --> 00:33:33,200
fantastic area of town too. On the north side of San Antonio, right of 1604, correct?

346
00:33:33,200 --> 00:33:37,760
Mm hmm. Yeah, we're right there in the, in kind of like a smack dab in the middle of Stone Oak.

347
00:33:37,760 --> 00:33:44,480
So, um, it might be a little bit of a haul, but I have recently, I've recently set up an entire

348
00:33:44,480 --> 00:33:51,440
website, all online shopping. And the great thing about Latina is that even if you're in Wisconsin,

349
00:33:51,440 --> 00:33:55,680
we can get on the phone, we can talk to you about what ails you. We can talk to you about what you

350
00:33:55,680 --> 00:34:01,040
love, what you don't love, and we can help you choose, um, the tea that's right for you. And

351
00:34:01,040 --> 00:34:06,000
we'll ship it right to you. That's amazing. It'll arrive on your front step and you can enjoy it

352
00:34:06,640 --> 00:34:11,360
as long as you want. That's fantastic. So there's a, there's an e-commerce side of the business as

353
00:34:11,360 --> 00:34:15,760
well that I was, I was actually unaware of. So I'm excited for that because yeah, everybody who's

354
00:34:15,760 --> 00:34:20,720
listening in now can have an opportunity for that. So, um, the- If you're in the south side and you

355
00:34:20,720 --> 00:34:26,080
don't want to drive all the way over here, um, through all the traffic and the closed highways

356
00:34:26,080 --> 00:34:30,560
and all that good stuff, then same thing. We'll just make it straight to you and you won't have

357
00:34:30,560 --> 00:34:35,920
to venture out until you're ready. That's awesome. And I bet this makes a fantastic gift as well.

358
00:34:35,920 --> 00:34:40,320
Valentine's is coming up. Um, you know, you might be able to get a rush order in for that for

359
00:34:40,320 --> 00:34:45,040
somebody who likes to try new experiences. If they like try new foods, like try new drinks,

360
00:34:45,040 --> 00:34:50,800
then this would be an amazing opportunity to help expand their palette. Um, Leah, I would like to

361
00:34:50,800 --> 00:34:56,240
ask before we wrap up for other visionaries as well, they're listening in, what are some of the

362
00:34:56,240 --> 00:35:02,160
greatest lessons and challenges, um, and victories? It can be any one of those three that you've

363
00:35:02,160 --> 00:35:09,120
learned about business ownership, um, as you've run this establishment, because so many people go in,

364
00:35:09,120 --> 00:35:13,600
um, and, and don't know what's ahead of them on that path. I don't, I don't necessarily want to

365
00:35:13,600 --> 00:35:18,720
scare people, but I do want people to be aware of the, you know, the paths that are kind of

366
00:35:18,720 --> 00:35:24,240
already carved out, um, or the paths that we need to say, no, don't go down this path. That happens

367
00:35:24,240 --> 00:35:31,200
a lot in business. So go ahead. The floor is yours. Well, gosh, where to begin? Um, so I was

368
00:35:31,200 --> 00:35:38,880
originally a franchise and the franchise had a lot of, um, tight, tight control, regulations,

369
00:35:38,880 --> 00:35:43,600
restrictions. Yeah. Type of, of what I could do for marketing. A lot of their stores are in small

370
00:35:43,600 --> 00:35:48,880
towns. They do a great job. Just word of mouth. Everybody loves it. Like in Kerrville, everybody

371
00:35:48,880 --> 00:35:53,520
knew about nobility. Everybody told everybody about nobility and it was just, you know, amazing. So,

372
00:35:54,080 --> 00:36:00,480
um, when I got San Antonio in a large market, uh, that does not work at all. So the big lesson,

373
00:36:00,480 --> 00:36:06,560
this is it, this is a big lesson. I would, I would say is partnership, partnership, partnership.

374
00:36:06,560 --> 00:36:12,720
I did not start networking right off the gate. I, I didn't know anything about networking. You

375
00:36:12,720 --> 00:36:18,880
don't network in education. Okay. There's no networking in education. You just, um, everybody

376
00:36:18,880 --> 00:36:24,080
just shares and you, you get online and you share with people all over the world and everything is

377
00:36:24,080 --> 00:36:28,160
just all about sharing and making, making things better. But in business, it's a little bit

378
00:36:28,160 --> 00:36:34,320
different. So I start, once I started networking though, I realized that just like an education,

379
00:36:34,320 --> 00:36:38,800
everybody just wants to share. They want it. They want you to be successful. They want to figure

380
00:36:38,800 --> 00:36:44,560
out how you can help each other. And so, for example, you just said Valentine's day, I have a

381
00:36:44,560 --> 00:36:51,040
lovely little pop-up coming up on Saturday afternoon from four to seven. We've got all female

382
00:36:51,040 --> 00:36:55,440
vendors and artisans. They're going to be selling their stuff. They're going to be bringing in their

383
00:36:55,440 --> 00:36:59,760
people. I'm going to be bringing in people for them. And we're just going to showcase, um,

384
00:36:59,760 --> 00:37:04,320
fabulous gifts, homemade, complete, one of a kind, unique. You can't get anywhere else.

385
00:37:04,640 --> 00:37:09,760
And that's the kind of partnership. And these ladies just came in. Everyone I've met, everyone

386
00:37:09,760 --> 00:37:15,760
I've talked to, um, San Antonio networking group, working moms of San Antonio, um,

387
00:37:15,760 --> 00:37:21,360
NABO, National Association of Women Business Owners, all I have met so many wonderful,

388
00:37:21,360 --> 00:37:28,720
wonderful people, um, and BNI, they just all come together and they, they gather around you and they

389
00:37:28,720 --> 00:37:35,920
say, let's do it. I just met today with, um, two fundraisers. They want to do a leukemia and lymphoma

390
00:37:35,920 --> 00:37:40,160
fundraiser. So we're going to be doing that, uh, coming up in a few weeks. It's going to be amazing.

391
00:37:40,160 --> 00:37:45,600
Um, we're going to be, um, putting some challenges out there, getting people revved up about raising

392
00:37:45,600 --> 00:37:51,280
money for cancer research. Um, so it's just, the possibilities are endless, but you have to get out

393
00:37:51,280 --> 00:37:56,640
there. It's not, it's not going to come into your little shop. You'll be sitting by yourself staring

394
00:37:56,640 --> 00:38:03,200
at an empty, at an empty room for, until you finally lose your lease. So, um, yeah, that's,

395
00:38:03,200 --> 00:38:11,520
that's my, that's my nugget. It's a partner, partner, support, support, um, and keep it positive.

396
00:38:11,520 --> 00:38:16,640
Like, and every beautiful networking event I've gone to has said the same thing. It's like you

397
00:38:16,640 --> 00:38:22,400
have to give before you get. And so that's, um, that's the lesson right there. I think.

398
00:38:22,400 --> 00:38:26,320
I love that. And, and there's, you know, I heard the two lessons. One was in small towns, the game's

399
00:38:26,320 --> 00:38:31,520
different. Um, right. And we started this conversation. We were talking about marketers

400
00:38:31,520 --> 00:38:35,760
and I said something that could be seen as very, very rude, which was 99% of marketers don't know

401
00:38:35,760 --> 00:38:40,320
what they're doing. I would say the other thing that you learned in the process was to listen,

402
00:38:40,880 --> 00:38:46,160
was to listen to your market. Um, and that's the challenge I see with most marketers. They want to

403
00:38:46,160 --> 00:38:52,320
tell you how to do things or what to do, but in a way, it's a challenge. And so, um,

404
00:38:52,320 --> 00:38:57,920
marketing, much like being a doctor, if we don't analysis, if we don't take an analysis of where

405
00:38:57,920 --> 00:39:02,640
the person's at, what's going on with the market, what the market research is telling us about today

406
00:39:02,640 --> 00:39:07,920
versus yesterday and this demographic versus that demographic, then it doesn't matter how much we

407
00:39:07,920 --> 00:39:12,960
talk about how great we are. At the end of the day, people don't care how much you know until they

408
00:39:12,960 --> 00:39:16,000
know how much you care. And if you don't care about the people you're serving, you're not going to

409
00:39:16,000 --> 00:39:21,360
figure out the challenges and how to solve them. So, uh, I would say those two factors, partnerships,

410
00:39:21,360 --> 00:39:27,200
partnerships, partnerships that applies on the global and national level as well. It also very

411
00:39:27,200 --> 00:39:32,880
much applies to the local business factors of what we do. And, and Leah, I love how well you've

412
00:39:32,880 --> 00:39:38,160
emulated listening to your, to your customers. I'll pull one more up here because, uh, we had

413
00:39:38,800 --> 00:39:44,400
one other comment from, was it Ruby? And it got buried in here. Here we are. Ruby Diaz,

414
00:39:44,400 --> 00:39:52,400
can't wait to stop by for tea on Sunday. Um, so you got somebody coming in and, uh, we will look,

415
00:39:52,400 --> 00:39:56,320
we look forward to seeing your success, um, following along as, as you continue to grow the

416
00:39:56,320 --> 00:40:01,680
business, uh, vision pros, those who are listening in, if you have a vision that you'd like to share

417
00:40:01,680 --> 00:40:06,160
in the top right corner of the page, there will be a button that says, be our guest. We would love

418
00:40:06,160 --> 00:40:10,720
to hear your wholesome visions, what you're trying to bring to the world. Uh, you don't have to be

419
00:40:10,720 --> 00:40:14,560
Bill Gates or Michael Jordan, but if you're listening, Mike, you're welcome to come on the

420
00:40:14,560 --> 00:40:21,600
show too. Um, and the rest of you can have questions. Feel free to, to, to, yeah, exactly.

421
00:40:21,600 --> 00:40:27,760
MJ, you can follow Latida as well. Exactly. And the rest of you, uh, we'll have all of the links

422
00:40:27,760 --> 00:40:33,040
that are pertinent for Latida as well in the landing page on the show notes. Um, you can catch

423
00:40:33,040 --> 00:40:37,120
those there and Leah, we appreciate you being here today. This was awesome. Thank you so much for the

424
00:40:37,120 --> 00:40:41,760
opportunity and I really appreciate you too, Jackson. Absolutely. I'll see you soon. Thank you

425
00:40:41,760 --> 00:40:45,760
for being here today. I'm really happy that you tuned in to vision pros live. I'm looking forward

426
00:40:45,760 --> 00:40:51,040
to seeing your reactions as these episodes continue to move forward. This is going to get more and

427
00:40:51,040 --> 00:40:55,120
more fun. We'll have more and more engagement as well. We'll invite people to participate in the

428
00:40:55,120 --> 00:41:00,000
show and thank you for giving us your time and attention. Have an excellent time building out

429
00:41:00,000 --> 00:41:08,000
your vision.

