1 00:00:00,000 --> 00:00:04,920 It could limit who sees it, but that's okay if it limits it to the audience. 2 00:00:04,920 --> 00:00:05,720 That makes sense. 3 00:00:06,080 --> 00:00:08,480 So no worries on that. 4 00:00:08,480 --> 00:00:10,780 So how's your, how's your new year been? 5 00:00:10,780 --> 00:00:11,180 What's new? 6 00:00:11,720 --> 00:00:12,400 You got a lot going on? 7 00:00:13,240 --> 00:00:13,880 Yeah. 8 00:00:14,420 --> 00:00:17,280 I mean, I'm kind of low on client load right now, so I've just been taking that 9 00:00:17,280 --> 00:00:22,080 opportunity to work on my sales pipeline and like marketing materials, fixing 10 00:00:22,080 --> 00:00:23,360 my lead magnet. 11 00:00:23,360 --> 00:00:24,800 I just redid my website. 12 00:00:26,000 --> 00:00:26,720 It looks so good. 13 00:00:26,720 --> 00:00:31,160 Kind of those back office kind of things that often get put to the side when 14 00:00:31,160 --> 00:00:35,040 you're working on client implementation, you know, catching up on all that stuff. 15 00:00:35,920 --> 00:00:40,080 I don't, I don't see a, the, the client level of staying low for very long with 16 00:00:40,080 --> 00:00:41,400 how awesome you are at what you do. 17 00:00:41,520 --> 00:00:47,760 Like it's, it's so we, we, for those who are listening, we want to hire Kate as 18 00:00:47,760 --> 00:00:49,680 well, like she's on our radar. 19 00:00:50,160 --> 00:00:53,960 She's on my goal list of like, okay, we've got to make something happen with Kate. 20 00:00:54,280 --> 00:00:56,240 Um, so that's coming along now. 21 00:00:56,240 --> 00:01:02,140 So to prelude that I did, I did get lucky and here's my question for you. 22 00:01:02,460 --> 00:01:06,900 Um, I shouldn't say lucky there's diligence behind it, but, um, if, if you 23 00:01:06,900 --> 00:01:14,020 were able to find the exact replica of you at $400 a month, would you hire them? 24 00:01:15,500 --> 00:01:16,780 At $400 a month. 25 00:01:17,300 --> 00:01:17,580 Uh-huh. 26 00:01:18,420 --> 00:01:18,980 For sure. 27 00:01:19,860 --> 00:01:20,380 Right. 28 00:01:20,820 --> 00:01:23,620 And so I did, they're not an exact replica of you. 29 00:01:23,660 --> 00:01:24,900 Um, no, of course not. 30 00:01:24,900 --> 00:01:31,500 Um, but I did find somebody finally to manage my inbox, my communications 31 00:01:31,500 --> 00:01:34,500 and executive assistant, uh, out of the Philippines. 32 00:01:34,700 --> 00:01:38,540 Um, she, she outreach to us and with an incredible strategy. 33 00:01:38,940 --> 00:01:42,220 Um, I vetted for hours and hours and hours and we went through it and she's done amazing. 34 00:01:42,220 --> 00:01:48,740 And here's what I want visionaries to understand because we live with an abundant 35 00:01:48,740 --> 00:01:52,860 mindset and we recognize that there's more opportunity for growth. 36 00:01:52,860 --> 00:01:58,020 This goes way beyond one person hated 100% steel, still on my radar. 37 00:01:58,060 --> 00:02:03,020 And it's important because the additions she will make in addition to what, um, and 38 00:02:04,140 --> 00:02:06,380 excuse me, I want to honor Ang in this. 39 00:02:06,420 --> 00:02:08,060 Ang is my new executive assistant. 40 00:02:08,380 --> 00:02:13,460 Um, there's so much to be done for this vision that we're going to need both and 41 00:02:13,460 --> 00:02:17,780 then some anytime we can find somebody with your skillset and, and I'm going to 42 00:02:17,780 --> 00:02:22,260 share one screenshot related to this, uh, not screenshot, but, but whether 43 00:02:22,260 --> 00:02:26,660 you're a business owner or not, but website, I started paying attention to this 44 00:02:26,660 --> 00:02:32,220 towards quarter four of last year that there's this metric average revenue per 45 00:02:32,220 --> 00:02:35,860 employee that most small businesses, in fact, I've never heard a small business 46 00:02:35,860 --> 00:02:40,940 talk about this, but I was thinking about it like, man, I wonder how much major, 47 00:02:41,020 --> 00:02:47,180 major companies out there are willing to, uh, well, I wonder how close to the 48 00:02:47,180 --> 00:02:51,020 break even mark a company's willing to be with a specific employee. 49 00:02:51,020 --> 00:02:54,980 And I was like, wow, this chart right here was the energy industry and the oil 50 00:02:54,980 --> 00:02:58,580 and gas industry, this chart right here represents millions. 51 00:02:58,840 --> 00:03:10,340 So in the energy industry, the average company is making $1,790,000 per 52 00:03:10,340 --> 00:03:11,780 employee that they have. 53 00:03:12,340 --> 00:03:13,180 Did you know that? 54 00:03:14,460 --> 00:03:15,260 I had no idea. 55 00:03:15,940 --> 00:03:17,220 I had no idea either. 56 00:03:17,220 --> 00:03:18,940 I was like, what? 57 00:03:19,260 --> 00:03:20,900 Like that's absurd. 58 00:03:20,900 --> 00:03:24,140 That's what capitalism, you know, that's, that's what capitalism is all about. 59 00:03:24,140 --> 00:03:30,700 The, in the industrial industry, the smallest $320,000 on the year for 60 00:03:30,940 --> 00:03:32,540 each employee that they have. 61 00:03:33,020 --> 00:03:33,340 Right. 62 00:03:33,340 --> 00:03:36,820 And you got employees that make different wages from executives who make millions 63 00:03:36,820 --> 00:03:41,740 to, uh, you know, janitors and virtual assistants, et cetera, who, you know, 64 00:03:41,740 --> 00:03:44,940 might make 30,000 on the year. 65 00:03:45,580 --> 00:03:50,460 This metric is probably one of the most important metrics, metrics for 66 00:03:50,460 --> 00:03:54,060 planning around if they're going to create sustainable business models. 67 00:03:54,300 --> 00:04:00,060 Um, but when it comes back to looking at Ange versus Kate and, you know, oh man, 68 00:04:00,060 --> 00:04:04,580 just cause I can find somebody for $400 a month does not negate the fact that 69 00:04:04,820 --> 00:04:09,780 if Kate, if you're charging $10,000 a month, but you're producing revenues at 70 00:04:09,860 --> 00:04:11,300 a hundred thousand dollars a month. 71 00:04:12,420 --> 00:04:14,940 All day long, I'm paying that I'm paid 12. 72 00:04:15,020 --> 00:04:15,900 I'm paying 15. 73 00:04:16,180 --> 00:04:19,660 Um, you know, I want to make sure that I'm empowering the people who can 74 00:04:19,660 --> 00:04:21,100 drive growth for our brand. 75 00:04:21,380 --> 00:04:25,900 Uh, and as visionaries, when we began to start thinking that way, not how 76 00:04:25,900 --> 00:04:27,100 little can I pay them? 77 00:04:27,380 --> 00:04:28,580 That's not the goal with Ange either. 78 00:04:28,580 --> 00:04:30,460 Ange wanted a lot less than 400 a month. 79 00:04:30,740 --> 00:04:32,820 Um, and I wasn't going to do that. 80 00:04:32,980 --> 00:04:38,260 I want to inspire her to want to work with me and realize that my goal is to 81 00:04:38,260 --> 00:04:42,180 help put her on a fast track towards the goals that she hasn't even been willing 82 00:04:42,180 --> 00:04:44,300 to admit that she has to people. 83 00:04:44,500 --> 00:04:49,060 And as soon as I move into that, that mindset as a leader, it's amazing. 84 00:04:49,060 --> 00:04:53,020 How fast people buy into the concepts of what you're up to and want to work with 85 00:04:53,020 --> 00:04:53,260 you. 86 00:04:53,260 --> 00:04:57,420 And again, I see you doing so many good things for people that I hope that 87 00:04:57,500 --> 00:05:02,540 everybody's listening and understands that you are an absolute key to business 88 00:05:02,540 --> 00:05:05,700 growth and, and the success of many of the visionaries out there that I see 89 00:05:05,700 --> 00:05:07,580 struggling without somebody like you by their side. 90 00:05:08,340 --> 00:05:08,740 Thank you. 91 00:05:08,740 --> 00:05:09,540 I appreciate that. 92 00:05:10,100 --> 00:05:10,980 Absolutely. 93 00:05:11,140 --> 00:05:14,740 So I know I just dominated this conversation, um, but that's my, she's my 94 00:05:14,740 --> 00:05:15,940 sponsor today as well. 95 00:05:15,940 --> 00:05:18,740 Um, Kate Lingoni, and she's also going to be our guest expert. 96 00:05:18,740 --> 00:05:22,100 We're going to dive into her vision right when we come back from the break and 97 00:05:22,140 --> 00:05:24,180 we'll pick up where we left off. 98 00:05:25,380 --> 00:05:26,060 All right. 99 00:05:26,100 --> 00:05:29,740 Welcome in to vision pros live with Jackson Calame. 100 00:05:29,740 --> 00:05:30,740 I'm your show host. 101 00:05:30,740 --> 00:05:34,740 We'll be doing interviews for visionary entrepreneurs and guest leaders who are 102 00:05:34,740 --> 00:05:36,780 building fantastic visions out there. 103 00:05:36,780 --> 00:05:37,340 Hey, what's up? 104 00:05:37,340 --> 00:05:37,980 Vision pros. 105 00:05:37,980 --> 00:05:39,900 Welcome into another episode of vision pros live. 106 00:05:39,940 --> 00:05:43,420 I'm your show host, Jackson Calame, founder and CEO of first-class business. 107 00:05:43,460 --> 00:05:48,300 And I am beyond excited, probably too excited to have Kate Lingoni on the, on 108 00:05:48,300 --> 00:05:50,700 the call today, um, as our guest expert. 109 00:05:50,700 --> 00:05:54,700 She is somebody that has gone through interviews with first-class business to 110 00:05:54,700 --> 00:05:58,940 represent myself not only as an executive assistant, but as a business 111 00:05:58,940 --> 00:06:02,860 partner, as a business partner, as a business partner, as a business partner, 112 00:06:02,860 --> 00:06:07,180 as a first-class business to represent myself not only as an executive 113 00:06:07,180 --> 00:06:10,620 assistant, but somebody to take care of the operational support, much like a 114 00:06:10,620 --> 00:06:16,620 chief operating officer, um, slash director of get things done, et cetera. 115 00:06:16,940 --> 00:06:20,940 Um, she's got a super special skillset and being able to cut through the BS 116 00:06:20,940 --> 00:06:24,140 and noise of business and dive in dynamically and help businesses with 117 00:06:24,140 --> 00:06:24,780 growth. 118 00:06:25,020 --> 00:06:29,020 I learned that not just through meeting her and then going through her process 119 00:06:29,020 --> 00:06:33,400 information about my business, but by the conversations that we then had after, we had 120 00:06:33,400 --> 00:06:39,100 a couple of mastermind sessions after that and looking at, okay, how do I maintain Kate 121 00:06:39,100 --> 00:06:43,420 on my radar so that when the day comes where we can pull that trigger and pull her on board 122 00:06:43,420 --> 00:06:48,300 as a startup that needs more growth capacity, that needs more people to help with growth, 123 00:06:48,300 --> 00:06:53,180 but also is balancing revenues just like any other company and our different investment 124 00:06:53,180 --> 00:06:54,180 opportunities. 125 00:06:54,180 --> 00:06:58,660 How do I make sure that I put our brand in a position as soon as possible to be able 126 00:06:58,660 --> 00:07:02,140 to work with Kate at a level that honors what she's capable of? 127 00:07:02,140 --> 00:07:07,180 So she has my full endorsement as somebody who could be excellent for an operation. 128 00:07:07,180 --> 00:07:12,520 And for the sake of her future and what she's up to for a vision, my challenge to you is 129 00:07:12,520 --> 00:07:16,300 who's going to get to her first, me or you. 130 00:07:16,300 --> 00:07:21,780 Moving into sponsors, The Wellness Shop 365 with Sean and Julián Lechuga. 131 00:07:21,780 --> 00:07:22,780 I love their vision. 132 00:07:22,780 --> 00:07:24,500 I love what they're up to. 133 00:07:24,500 --> 00:07:29,020 They're in the process, we're in the process actually of overhauling their brand to simplify 134 00:07:29,020 --> 00:07:32,020 their messaging and showcase the value that really struck me. 135 00:07:32,020 --> 00:07:36,940 And it's right below what we're looking at right now, which is this 365 Harmony of Life 136 00:07:36,940 --> 00:07:38,720 Wheel Assessment. 137 00:07:38,720 --> 00:07:43,980 It's very rare to find, well, if you look for naturopaths and holistic health professionals, 138 00:07:43,980 --> 00:07:48,940 they have more time than your traditional doctor to look at your wellbeing from a preventative 139 00:07:48,940 --> 00:07:53,760 standpoint rather than from the standpoint of, oh crap, I have a symptom, please give 140 00:07:53,760 --> 00:07:55,180 me a pill. 141 00:07:55,180 --> 00:07:58,900 And so we need both types of individuals in the world, those who take care of us after 142 00:07:58,900 --> 00:08:03,180 we're sick, but those who also teach us about our health. 143 00:08:03,180 --> 00:08:09,300 I love that they incorporate joy, spirituality, finances, career, education, health, home 144 00:08:09,300 --> 00:08:16,040 environment, home cooking, relationships, social life, all of these things, these factors 145 00:08:16,040 --> 00:08:20,660 that most wellness professionals just don't dive into. 146 00:08:20,660 --> 00:08:25,420 It makes me see like, wow, okay, there's a depth to this and appreciation for life as 147 00:08:25,420 --> 00:08:27,940 a whole that they've created. 148 00:08:27,940 --> 00:08:29,260 They live it. 149 00:08:29,260 --> 00:08:33,080 I've really enjoyed getting to know them really well over the last six months. 150 00:08:33,080 --> 00:08:36,820 We meet a couple of times per week about what's going on in their vision, what they want to 151 00:08:36,820 --> 00:08:37,820 do with this. 152 00:08:37,820 --> 00:08:40,660 Julienne's getting her master's degree right now. 153 00:08:40,660 --> 00:08:45,700 And Sean actually helps us with our podcast at this point as well. 154 00:08:45,700 --> 00:08:49,660 So I would definitely check out and see what they're up to because as you look at that 155 00:08:49,660 --> 00:08:54,740 today versus six months from now versus two years, five years, 10 years and beyond, the 156 00:08:54,740 --> 00:08:57,060 types of people who are going to do awesome things with this vision. 157 00:08:57,060 --> 00:09:02,100 It'll be fun to look back in 10 years on where it all began and where we get to. 158 00:09:02,100 --> 00:09:07,100 It's also fun to be the person who helps build the train track because then you get paid 159 00:09:07,100 --> 00:09:09,340 to build the train track. 160 00:09:09,340 --> 00:09:12,820 Whereas those who wait later can buy a ticket and get in line. 161 00:09:12,820 --> 00:09:15,140 So then there's the lost spot with Melissa Gray. 162 00:09:15,140 --> 00:09:17,780 Melissa Gray came on our show, did an excellent job. 163 00:09:17,780 --> 00:09:21,140 I was actually a little bit petrified to bring her on the show because she's a lawyer and 164 00:09:21,140 --> 00:09:23,900 attorney and those people tend to intimidate me. 165 00:09:23,900 --> 00:09:28,580 I found somebody who is very nurturing and caring and not only expresses the fact that 166 00:09:28,580 --> 00:09:32,940 law doesn't have to be complicated, but she's able to break it down in simple terms. 167 00:09:32,940 --> 00:09:34,700 It's very inviting. 168 00:09:34,700 --> 00:09:39,180 And so when I caught her vision of wanting to bridge the gap between the systems that 169 00:09:39,180 --> 00:09:43,300 are out there that provide you free templates, believe you with liabilities in the event 170 00:09:43,300 --> 00:09:48,260 that you need legal counsel and the super expensive legal counsel retainers that you 171 00:09:48,260 --> 00:09:50,820 see in programs like Suits. 172 00:09:50,820 --> 00:09:52,620 There's a middle ground that exists there. 173 00:09:52,620 --> 00:09:57,460 What I see so many entrepreneurs doing, and I'll throw myself in this bucket as well, 174 00:09:57,460 --> 00:10:04,500 is sometimes we don't delegate the scariest or the most pressing needs of security for 175 00:10:04,500 --> 00:10:07,060 our business because we're focused on building the vision. 176 00:10:07,060 --> 00:10:11,580 And the last thing we want to be doing is worrying about the finances or worrying about 177 00:10:11,580 --> 00:10:13,540 the legal matters that come into play. 178 00:10:13,540 --> 00:10:18,060 It's like, oh my gosh, stranger danger or the confused mind says no. 179 00:10:18,060 --> 00:10:20,940 There's a lot of fear baked into those realities. 180 00:10:20,940 --> 00:10:26,220 Then you end up in a situation where you have a demand letter or Apple's patented your software 181 00:10:26,220 --> 00:10:29,820 like happened with us with Restaurant Connect or somebody tried to sell our name at Restaurant 182 00:10:29,820 --> 00:10:31,800 Connect and we got in a trademark battle. 183 00:10:31,800 --> 00:10:35,140 We spent $20,000 on that trademark battle. 184 00:10:35,140 --> 00:10:40,460 I'm not saying we hired the wrong legal representation, but have we done more due diligence to find 185 00:10:40,460 --> 00:10:44,940 who could represent us and we had to be not waited until the last minute to address that. 186 00:10:44,940 --> 00:10:51,220 We probably could have won that same case on a $2,000 to $3,000 retainer or more importantly, 187 00:10:51,220 --> 00:10:54,500 received the counsel that, guys, your startup needs the revenues right now. 188 00:10:54,500 --> 00:10:55,700 Just change your name. 189 00:10:55,700 --> 00:11:00,940 That could have been an option that I wish we would have considered at that time. 190 00:11:00,940 --> 00:11:08,620 So those again are two resources that as visionaries, one regarding health, one regarding considering 191 00:11:08,620 --> 00:11:12,300 who you have on retainer right now for legal. 192 00:11:12,300 --> 00:11:16,540 I'd recommend checking those programs out if you have gaps or holes in those areas of 193 00:11:16,540 --> 00:11:17,540 your life or brand. 194 00:11:17,540 --> 00:11:23,420 Then there's the water project and the water project, I'll never miss an episode. 195 00:11:23,420 --> 00:11:26,620 I'll never do an episode where we don't talk about a cause that we support. 196 00:11:26,620 --> 00:11:30,740 The water project has dominated my attention for the last two years because it honestly 197 00:11:30,740 --> 00:11:34,460 breaks my heart that there's millions of people who don't even have access to clean drinking 198 00:11:34,460 --> 00:11:37,340 water when I have access to it everywhere that I go. 199 00:11:37,340 --> 00:11:41,260 And the cool thing about the water project is they show you the project that you're able 200 00:11:41,260 --> 00:11:42,260 to invest in. 201 00:11:42,260 --> 00:11:43,260 You get to choose which one. 202 00:11:43,260 --> 00:11:47,020 You get to see the outcome and the social proof they put together to showcase what they've 203 00:11:47,020 --> 00:11:48,820 done for that community. 204 00:11:48,820 --> 00:11:53,540 And there's a very strong sense of satisfaction that comes out of knowing that you were part 205 00:11:53,540 --> 00:11:56,860 of helping these people get their basic life needs met. 206 00:11:56,860 --> 00:12:00,620 If you're not in a position to give back financially, my request is that you share this. 207 00:12:00,620 --> 00:12:03,900 Share the water project, share their links related to what they're up to. 208 00:12:03,900 --> 00:12:08,700 You never know which of your friends or your friend's friends will end up being touched 209 00:12:08,700 --> 00:12:10,700 by that and decide, you know what? 210 00:12:10,700 --> 00:12:12,660 I'd like to help this community. 211 00:12:12,660 --> 00:12:17,360 And getting people access to clean drinking water is one of the fastest ways to make generational 212 00:12:17,360 --> 00:12:22,660 impacts as they no longer have to go search for water and then potentially consume water 213 00:12:22,660 --> 00:12:24,620 that's dangerous for them. 214 00:12:24,620 --> 00:12:26,460 So if you get a chance to give back, awesome. 215 00:12:26,460 --> 00:12:30,260 If you have a cause that you'd love to see us talk about or support, there's lots of 216 00:12:30,260 --> 00:12:31,460 things going on in the world right now. 217 00:12:31,460 --> 00:12:35,340 It could be a family's crowdfunding campaign for health issue. 218 00:12:35,340 --> 00:12:38,460 It could be something related to world hunger. 219 00:12:38,460 --> 00:12:39,500 You know I don't. 220 00:12:39,500 --> 00:12:43,140 But if you've got a cause like that that you'd like to see us talk about in the show, don't 221 00:12:43,140 --> 00:12:46,580 hesitate to drop that in the comments because we've got 8 billion people in this world to 222 00:12:46,580 --> 00:12:51,300 help and those of us with a microphone have an opportunity to do something about it. 223 00:12:51,300 --> 00:12:52,820 And we do. 224 00:12:52,820 --> 00:12:55,580 So with that said, I'm going to bring Kate on. 225 00:12:55,580 --> 00:12:59,340 We're going to talk about her case studies. 226 00:12:59,340 --> 00:13:01,620 Before I bring her on, we dive into her vision. 227 00:13:01,620 --> 00:13:06,580 Again, I want to talk about how amazing some of her testimonials are. 228 00:13:06,580 --> 00:13:13,180 You can go to her brand, bonbonsstrategic.com, and I'm going to save some of you some time 229 00:13:13,180 --> 00:13:19,940 by diving into some of these case studies because seeing business owners who talk about 230 00:13:19,940 --> 00:13:24,260 the peripheral support and their vision, it's not very common. 231 00:13:24,260 --> 00:13:28,460 It's hard to say what you want to say about somebody who just does paperwork or who just 232 00:13:28,460 --> 00:13:30,740 does the stuff that you don't want to do. 233 00:13:30,740 --> 00:13:40,460 But these people, Zach from Ace Homes Contracting, HDF Law Firm, Couple Health, their testimonials 234 00:13:40,460 --> 00:13:45,860 absolutely rave about what it is that Kate did for them. 235 00:13:45,860 --> 00:13:49,780 And in addition to that, the stories that she's written out as she showcases the processes 236 00:13:49,780 --> 00:13:54,660 of payroll, insurance, IT, HR, finding the right people, putting the right systems into 237 00:13:54,660 --> 00:14:00,380 place, and this company having the best months it's ever had when working with her in 40 238 00:14:00,380 --> 00:14:03,700 years and giving her credit that she drove that. 239 00:14:03,700 --> 00:14:07,180 Property management, this person had 10 Airbnbs they're trying to manage. 240 00:14:07,180 --> 00:14:11,580 Kate, my best friend, Spencer Hamilton, he might be interested in working with you. 241 00:14:11,580 --> 00:14:13,840 He's got about the same amount. 242 00:14:13,840 --> 00:14:18,300 Great guy and great at managing businesses he might be set, but he took this company 243 00:14:18,300 --> 00:14:25,220 from 10 Airbnbs to over 60 and eliminated the stress and processes and from $100,000 244 00:14:25,220 --> 00:14:26,900 to a million dollars. 245 00:14:26,900 --> 00:14:33,260 And then reading about this distillery or this beverage, this alcoholic beverage company 246 00:14:33,260 --> 00:14:39,900 and what you did with them to help them systematize their paperwork, managing third party logistics, 247 00:14:39,900 --> 00:14:45,380 suppliers, distributors, engaging with their sales teams to help support those. 248 00:14:45,380 --> 00:14:52,500 The amount of tasks and activities that get overlooked by visionaries that we often take 249 00:14:52,500 --> 00:14:56,060 for granted and don't realize go into building our visions that you've tackled for these 250 00:14:56,060 --> 00:14:59,620 brands is just beyond inspiring. 251 00:14:59,620 --> 00:15:04,100 And so I'm excited to hear about your vision and welcome to Vision Pros Live, way to build 252 00:15:04,100 --> 00:15:05,100 an amazing career. 253 00:15:05,100 --> 00:15:06,100 Thank you. 254 00:15:06,100 --> 00:15:09,020 I really appreciate that, Jackson. 255 00:15:09,020 --> 00:15:10,020 Absolutely. 256 00:15:10,020 --> 00:15:15,060 So, Kate, if you want to, I want to feel free to redefine for the audience too. 257 00:15:15,060 --> 00:15:16,980 What is it that you do? 258 00:15:16,980 --> 00:15:18,900 And how is it that you help businesses? 259 00:15:18,900 --> 00:15:22,420 And then we'll dive into your vision for those that you serve right after that. 260 00:15:22,420 --> 00:15:23,740 Okay, sure. 261 00:15:23,740 --> 00:15:30,420 So I generally work with service-based small businesses that are still founder led, who 262 00:15:30,420 --> 00:15:35,260 have either hit a growth ceiling where their current systems and processes and team aren't 263 00:15:35,260 --> 00:15:40,980 enough for them to keep scaling or the founder themselves still has too many things on their 264 00:15:40,980 --> 00:15:42,700 plate like they're still wearing too many hats. 265 00:15:42,700 --> 00:15:45,380 They have their hands in too many pies. 266 00:15:45,380 --> 00:15:50,900 So I like to come in and help them clean up that plate and get rid of stuff because a 267 00:15:50,900 --> 00:15:55,300 lot of times they're doing things they don't really need to be doing, but they might have 268 00:15:55,300 --> 00:15:59,320 a control or trust issues that they need to work through in order to let go of things 269 00:15:59,320 --> 00:16:01,620 and delegate them to someone else. 270 00:16:01,620 --> 00:16:03,840 Or maybe they don't have that person there yet. 271 00:16:03,840 --> 00:16:10,460 Maybe they need someone to build up that trust and that relationship so that they feel comfortable 272 00:16:10,460 --> 00:16:12,860 offloading those things. 273 00:16:12,860 --> 00:16:20,060 So that's really where our focus is, is working one-to-one with the founder or CEO to streamline 274 00:16:20,060 --> 00:16:24,480 their operations from a back office perspective. 275 00:16:24,480 --> 00:16:31,820 So looking at their systems, processes, people, kind of just the holistic view of the whole 276 00:16:31,820 --> 00:16:32,980 business as a whole. 277 00:16:32,980 --> 00:16:33,980 It's like a body. 278 00:16:33,980 --> 00:16:40,440 It's like what you talked about earlier about doctors who give pills instead of looking 279 00:16:40,440 --> 00:16:47,420 at the symptoms or trying to put a band-aid on something without getting to the core issue. 280 00:16:47,420 --> 00:16:52,220 So we really go deep into those different levels and aspects of their business to understand 281 00:16:52,220 --> 00:16:56,660 what's actually working and what's not, what their priorities are right now. 282 00:16:56,660 --> 00:16:57,660 Are they scaling? 283 00:16:57,660 --> 00:17:00,420 Are they trying to get a better bottom line? 284 00:17:00,420 --> 00:17:04,740 And then kind of directing all of our projects and effort in that direction. 285 00:17:04,740 --> 00:17:06,620 I love that. 286 00:17:06,620 --> 00:17:13,860 And you're one of the few people, I would say, that really represents well the fractional 287 00:17:13,860 --> 00:17:15,660 space. 288 00:17:15,660 --> 00:17:19,060 And the same thing applies to coaches. 289 00:17:19,060 --> 00:17:22,260 The same thing can apply to musicians as well. 290 00:17:22,260 --> 00:17:25,940 I'm not trying to say that people who can't play their instrument well shouldn't be playing 291 00:17:25,940 --> 00:17:27,980 an instrument. 292 00:17:27,980 --> 00:17:30,660 There's a learning process and a growth curve. 293 00:17:30,660 --> 00:17:37,620 However, I can't just put the term doctor in front of my name and not go to jail or 294 00:17:37,620 --> 00:17:43,860 have a repercussion of making a claim of authority that I don't actually have. 295 00:17:43,860 --> 00:17:46,180 The same is not true of fractionals. 296 00:17:46,180 --> 00:17:51,380 There's a lot of fractionals that are fracturing companies by saying, oh, you know what? 297 00:17:51,380 --> 00:17:52,380 It sounds nice. 298 00:17:52,380 --> 00:17:56,480 I'll be an FCO, but they've never been a COO in their life. 299 00:17:56,480 --> 00:17:59,100 They don't know anything about being a chief. 300 00:17:59,100 --> 00:18:03,660 They're typically a yes man who thought that title looks nice and I'll be able to get cheap, 301 00:18:03,660 --> 00:18:07,980 easy clients and have more balance in my life. 302 00:18:07,980 --> 00:18:15,180 But anyway, what I want to highlight for those visionaries out there, Kate again represents 303 00:18:15,180 --> 00:18:18,820 the type of fractional that knows what she's doing. 304 00:18:18,820 --> 00:18:23,060 And if you didn't hear it and the pain points that she just talked about, the realities 305 00:18:23,060 --> 00:18:26,420 of what business owners are dealing with, then maybe go back and listen to that part 306 00:18:26,420 --> 00:18:28,020 again. 307 00:18:28,020 --> 00:18:33,740 And hear for yourself, like, okay, there's things that people say that help us realize 308 00:18:33,740 --> 00:18:36,860 whether they're an expert at what they do or whether they're just kind of wishy washy. 309 00:18:36,860 --> 00:18:39,540 Like, oh yeah, I could take over some paperwork. 310 00:18:39,540 --> 00:18:44,500 And that's the depth that I hear every time you talk to me, Kate, about what's going on 311 00:18:44,500 --> 00:18:45,980 behind the scenes with operations. 312 00:18:45,980 --> 00:18:49,080 I'm like, dude, she's in the trenches all the time. 313 00:18:49,080 --> 00:18:51,900 So what's your vision for those that you serve? 314 00:18:51,900 --> 00:18:56,780 What does that outcome look like and feel like once they've got that person? 315 00:18:56,780 --> 00:18:57,940 Sure. 316 00:18:57,940 --> 00:19:05,060 So what I really focus on is relief, like getting them relief from the burden of running 317 00:19:05,060 --> 00:19:06,460 their business by themselves. 318 00:19:06,460 --> 00:19:14,900 A lot of people don't have that right hand man or someone in place that they trust enough 319 00:19:14,900 --> 00:19:19,260 and who understands their business and like their why their passion of why they started 320 00:19:19,260 --> 00:19:22,480 the business and what they're trying to do. 321 00:19:22,480 --> 00:19:24,380 And that's something that we really get into. 322 00:19:24,380 --> 00:19:29,020 Like when I work with a new client, I'm asking them 100 questions and getting to know their 323 00:19:29,020 --> 00:19:31,780 business almost as well as they do. 324 00:19:31,780 --> 00:19:41,440 So it's like, how can we realign their goals and priorities and their daily tasks with 325 00:19:41,440 --> 00:19:45,540 that mission that they have and their vision for their business? 326 00:19:45,540 --> 00:19:50,540 Because most of the time, people don't start a business to run the business. 327 00:19:50,540 --> 00:19:55,780 You start a business because you want to serve people, you want to help people do something, 328 00:19:55,780 --> 00:19:59,100 you want to sell a product that you think is great. 329 00:19:59,100 --> 00:20:02,760 Running the business is not your first priority, but when you start a business, it becomes 330 00:20:02,760 --> 00:20:05,560 your first priority because there's nobody else to do it. 331 00:20:05,560 --> 00:20:10,220 So it's like being the person that they can offload all of those things to and like feel 332 00:20:10,220 --> 00:20:12,400 good about letting it go. 333 00:20:12,400 --> 00:20:14,120 Like it's a de-stress. 334 00:20:14,120 --> 00:20:24,140 It's like going from all of this tension and pressure and overwhelm to release. 335 00:20:24,140 --> 00:20:25,340 You can let go now. 336 00:20:25,340 --> 00:20:30,340 You're not the only one who's making decisions or problem solving or troubleshooting. 337 00:20:30,340 --> 00:20:33,900 You don't have to carry it all by yourself. 338 00:20:33,900 --> 00:20:36,220 So that's definitely my goal for my clients. 339 00:20:36,220 --> 00:20:40,700 It's helping them feel like things are better now when I'm around. 340 00:20:40,700 --> 00:20:41,700 Absolutely. 341 00:20:41,700 --> 00:20:42,700 I love that. 342 00:20:42,700 --> 00:20:46,020 I love that relief. 343 00:20:46,020 --> 00:20:52,700 When you've defined the outcome as a feeling that's distinct and that can resonate, it 344 00:20:52,700 --> 00:20:54,660 makes it easy to know too. 345 00:20:54,660 --> 00:21:00,180 Am I achieving what I need to achieve with the person that I've decided to work with 346 00:21:00,180 --> 00:21:04,020 on this project? 347 00:21:04,020 --> 00:21:09,740 It's an emotion that entrepreneurs with lots of experience can gravitate towards and say 348 00:21:09,740 --> 00:21:10,740 like, oh, that'd be nice. 349 00:21:10,740 --> 00:21:14,380 That would be good to feel. 350 00:21:14,380 --> 00:21:19,980 I'll juxtaposition the reality that you described with the nightmare that I experienced, partially 351 00:21:19,980 --> 00:21:27,860 my own fault in hiring and also a little bit of an insubordination reality. 352 00:21:27,860 --> 00:21:32,900 Not to an extreme of I lost control of my company, but two years ago I hired somebody 353 00:21:32,900 --> 00:21:35,580 to help me as an executive assistant. 354 00:21:35,580 --> 00:21:39,380 And I had very specific ways I wanted my email inbox managed. 355 00:21:39,380 --> 00:21:44,780 I came back in a couple of days later and they had overhauled my entire label system 356 00:21:44,780 --> 00:21:52,060 for my emails according to what they wanted to do without asking my permission to do that. 357 00:21:52,060 --> 00:21:53,500 I didn't react. 358 00:21:53,500 --> 00:21:57,780 I did my best to keep my cool about it and I tried to learn. 359 00:21:57,780 --> 00:21:59,940 I had to spend several hours trying to make room for that. 360 00:21:59,940 --> 00:22:03,300 I could have just fired, bam, boom, done. 361 00:22:03,300 --> 00:22:05,420 Maybe that would have been the right call. 362 00:22:05,420 --> 00:22:06,420 But no. 363 00:22:06,420 --> 00:22:10,700 At the end of the day, the system wasn't better and it didn't make more sense. 364 00:22:10,700 --> 00:22:15,580 We needed to move it all back to the way that it was. 365 00:22:15,580 --> 00:22:22,620 That wasn't my first rodeo in going to that experience of seeking relief, finding somebody 366 00:22:22,620 --> 00:22:28,920 who fit the bill in terms of even attitude and the way they worked with us and how kind 367 00:22:28,920 --> 00:22:31,900 they were, et cetera, and diligent. 368 00:22:31,900 --> 00:22:37,120 But there was this, again, this sense of ordination, this unwillingness to be flexible in terms 369 00:22:37,120 --> 00:22:44,340 of what we needed versus what they did that created a bit of a catastrophe. 370 00:22:44,340 --> 00:22:51,300 How do you avoid scenarios like that with an entrepreneur that is fairly micromanaged 371 00:22:51,300 --> 00:22:54,700 driven or OCD in how they do things? 372 00:22:54,700 --> 00:22:55,700 What does that look like? 373 00:22:55,700 --> 00:22:56,980 How do you create space for somebody like that? 374 00:22:56,980 --> 00:23:00,500 Or do you not work with people as difficult as I am? 375 00:23:00,500 --> 00:23:04,300 No, I focus on communication. 376 00:23:04,300 --> 00:23:08,300 If you're really picky about how you like things or you just have preferences and standards, 377 00:23:08,300 --> 00:23:09,300 it's your business. 378 00:23:09,300 --> 00:23:10,980 You're allowed to do that. 379 00:23:10,980 --> 00:23:14,940 It's really just asking you the right questions and making sure I fully understand what you're 380 00:23:14,940 --> 00:23:16,220 trying to do. 381 00:23:16,220 --> 00:23:21,020 If you already have a system in place and you just need someone to help you implement 382 00:23:21,020 --> 00:23:22,820 that, then that's what we'll do. 383 00:23:22,820 --> 00:23:26,580 If you don't have a system in place and you want to find out what the best system is, 384 00:23:26,580 --> 00:23:32,380 you want to do some research, you want to try something on, we're going to do that. 385 00:23:32,380 --> 00:23:36,460 We meet you where you're at to get you where you want to go. 386 00:23:36,460 --> 00:23:41,620 It's not about me and what I like and what I want to use. 387 00:23:41,620 --> 00:23:45,460 If you need a project management tool and you hate a sauna, then we're not going to 388 00:23:45,460 --> 00:23:48,060 use a sauna. 389 00:23:48,060 --> 00:23:55,420 It's like I have ideas about things and I have potential solutions in my back pocket, 390 00:23:55,420 --> 00:24:01,460 but the things that we actually do for you and implement on your behalf are customized 391 00:24:01,460 --> 00:24:06,220 and unique to your business problems and your personality and your personal strengths. 392 00:24:06,220 --> 00:24:11,660 I think that is kind of what sets me apart from other fractional COOs who come out of 393 00:24:11,660 --> 00:24:14,260 corporate or have an MBA or something. 394 00:24:14,260 --> 00:24:19,540 I don't know the rules, so I don't follow the rules. 395 00:24:19,540 --> 00:24:20,940 We can do whatever we want. 396 00:24:20,940 --> 00:24:24,700 We can do what's best for you and what works for you and figure it out. 397 00:24:24,700 --> 00:24:26,780 It's more of a ground up approach. 398 00:24:26,780 --> 00:24:30,820 I use a silly but practical analogy on that. 399 00:24:30,820 --> 00:24:35,020 Let's say for project management, I want you to write everything down, pen and paper, and 400 00:24:35,020 --> 00:24:40,660 fax it to me and to my team members, but you know that you've got the solution that's 100 401 00:24:40,660 --> 00:24:41,660 times better. 402 00:24:41,660 --> 00:24:47,220 In that scenario, do you conform to the fax scenario or how do you go about presenting 403 00:24:47,220 --> 00:24:54,620 your idea so that the person might move from the Stone Ages into a more productive 2024? 404 00:24:54,620 --> 00:24:58,580 Actually, one of my clients is kind of like that. 405 00:24:58,580 --> 00:25:05,420 He is very set in his ways and will sometimes propose things like, I don't know, using a 406 00:25:05,420 --> 00:25:10,020 Google Sheet to track projects, tasks and workload for different people. 407 00:25:10,020 --> 00:25:13,300 We already have a project management solution in place. 408 00:25:13,300 --> 00:25:17,740 I'm like, no, everybody, we're not going to do that. 409 00:25:17,740 --> 00:25:20,060 Here's what we're going to do. 410 00:25:20,060 --> 00:25:26,060 For him, at least, technology is the limiting factor. 411 00:25:26,060 --> 00:25:30,380 In that case, it's like, what does he need to feel comfortable using the technology we 412 00:25:30,380 --> 00:25:32,020 already have in place? 413 00:25:32,020 --> 00:25:33,980 For him, he doesn't want to touch it. 414 00:25:33,980 --> 00:25:38,700 We have his executive assistant go in there on his behalf, update everything in the project 415 00:25:38,700 --> 00:25:42,220 management software so that everyone else can see it, and then she communicates back 416 00:25:42,220 --> 00:25:47,860 to him to keep him updated as far as where people are at with certain tasks or projects. 417 00:25:47,860 --> 00:25:55,900 It's like figuring out what his limitations are, what his mental block is about whatever 418 00:25:55,900 --> 00:26:01,620 it is we're trying to do, and then finding a way to address that that is more efficient 419 00:26:01,620 --> 00:26:08,140 than the Stone Age way that he wants to do it and also kind of bridges the gap to the 420 00:26:08,140 --> 00:26:11,460 way that everyone else is doing it on the team. 421 00:26:11,460 --> 00:26:12,460 I love that. 422 00:26:12,460 --> 00:26:15,380 That's a great example and implementation. 423 00:26:15,380 --> 00:26:23,340 It reminds me of Dan Martell of SaaS Academy, a phenomenal coach, great in terms of guiding 424 00:26:23,340 --> 00:26:27,180 entrepreneurs that are building software programs. 425 00:26:27,180 --> 00:26:30,660 He talked about how he takes a lot of his meetings during... He works out while he 426 00:26:30,660 --> 00:26:36,800 takes his meetings and getting to that level of efficiency where he can do that productively 427 00:26:36,800 --> 00:26:37,800 for his clients. 428 00:26:37,800 --> 00:26:42,980 He's got a phenomenal track record, too, of client retention and success stories. 429 00:26:42,980 --> 00:26:49,500 I don't recommend that coaches who don't have a lot of experience begin with that model 430 00:26:49,500 --> 00:26:51,820 of multitasking to that level. 431 00:26:51,820 --> 00:26:56,860 However, when you've drilled down your system so well to where you know how to talk about 432 00:26:56,860 --> 00:27:03,540 them clearly in order to articulate what's needed, then it becomes possible to start 433 00:27:03,540 --> 00:27:08,900 doing things like that and becomes important to start delegating the management of systems 434 00:27:08,900 --> 00:27:13,620 to people that can oversee that where you then get that higher level insight into what's 435 00:27:13,620 --> 00:27:18,340 going on and the communication then serves as a relief. 436 00:27:18,340 --> 00:27:19,340 So well said. 437 00:27:19,340 --> 00:27:22,420 Let's see about your vision for you, Kate. 438 00:27:22,420 --> 00:27:25,820 What do you see for yourself in the future? 439 00:27:25,820 --> 00:27:36,860 My vision for myself is... Well, since I started this business, I initially started 440 00:27:36,860 --> 00:27:43,100 like, okay, I need to go back to work, but I don't really want to go back to a nine to 441 00:27:43,100 --> 00:27:47,620 five and have to actually go to work every day. 442 00:27:47,620 --> 00:27:53,740 I wanted the flexibility and autonomy and freedom to be able to pursue other passions 443 00:27:53,740 --> 00:27:55,780 and spend time with my son. 444 00:27:55,780 --> 00:28:00,540 I have an eight-year-old and I'm co-parenting, so I'm not with him every day. 445 00:28:00,540 --> 00:28:05,220 So the times that I am with him... Kids get out of school so early. 446 00:28:05,220 --> 00:28:09,580 I don't want to have to work until five when my kid gets out at three. 447 00:28:09,580 --> 00:28:16,340 I want to be able to take off the morning and go do an event at his school or whatever. 448 00:28:16,340 --> 00:28:22,740 I want to be there for him and I want him to feel like I'm actively participating in 449 00:28:22,740 --> 00:28:23,740 his life. 450 00:28:23,740 --> 00:28:31,280 I'm not just parenting him when he's home and then only when it's convenient do we spend 451 00:28:31,280 --> 00:28:32,280 time together. 452 00:28:32,280 --> 00:28:37,980 I want him to feel like a priority and having my own business and making my own schedule 453 00:28:37,980 --> 00:28:41,860 has really allowed me to do that for the past couple of years. 454 00:28:41,860 --> 00:28:48,180 I think it's been really valuable, especially coming out of COVID and getting divorced and 455 00:28:48,180 --> 00:28:49,500 dealing with that whole thing. 456 00:28:49,500 --> 00:28:54,220 I've been able to be there for him in an emotionally supportive way that I don't think I would 457 00:28:54,220 --> 00:29:00,300 have been able to do if I had a regular nine to five job. 458 00:29:00,300 --> 00:29:05,660 You made me cry. 459 00:29:05,660 --> 00:29:10,700 The way you're trying to mom, the way you're going about it, that's what my mom did. 460 00:29:10,700 --> 00:29:11,700 I love that for you. 461 00:29:11,700 --> 00:29:14,380 That's what I do too, 100%. 462 00:29:14,380 --> 00:29:18,060 Best woman on earth. 463 00:29:18,060 --> 00:29:22,940 My mom, a single mom of six, and I was the only child between... Her first husband died 464 00:29:22,940 --> 00:29:23,940 in a plane crash. 465 00:29:23,940 --> 00:29:24,940 They had five girls. 466 00:29:24,940 --> 00:29:26,500 She met my dad at four. 467 00:29:26,500 --> 00:29:29,900 When I was four, they got divorced. 468 00:29:29,900 --> 00:29:34,360 She probably should have done that long before that. 469 00:29:34,360 --> 00:29:38,780 Even though she ran her little store, she had a little gas station that she ran and 470 00:29:38,780 --> 00:29:39,780 she had to work. 471 00:29:39,780 --> 00:29:44,380 When we had to go to Sam's Club at five in the morning to wait in line, we were there 472 00:29:44,380 --> 00:29:50,380 at the work until 10 PM at night, closing up shop, then driving home. 473 00:29:50,380 --> 00:29:54,580 We lived about 30 minutes from where this location was. 474 00:29:54,580 --> 00:29:55,580 Then we started the next day. 475 00:29:55,580 --> 00:29:59,860 But somehow, she was at all my sporting... I played basketball. 476 00:29:59,860 --> 00:30:00,860 I played football. 477 00:30:00,860 --> 00:30:02,860 I played baseball. 478 00:30:02,860 --> 00:30:05,060 She taught me how to play the piano. 479 00:30:05,060 --> 00:30:06,460 I played soccer as well. 480 00:30:06,460 --> 00:30:08,660 I played all the sports you could imagine. 481 00:30:08,660 --> 00:30:09,660 She was at every game. 482 00:30:09,660 --> 00:30:11,560 She was at every practice. 483 00:30:11,560 --> 00:30:13,160 She was at every event. 484 00:30:13,160 --> 00:30:17,660 She taught me the teenage guide to motley fools, teenage guide to investment at eight 485 00:30:17,660 --> 00:30:19,660 years old. 486 00:30:19,660 --> 00:30:24,660 She made sure that I was set up as much as possible. 487 00:30:24,660 --> 00:30:26,380 I was there with her. 488 00:30:26,380 --> 00:30:32,500 I can't tell you how many employees that she knew that were stealing from her from cash 489 00:30:32,500 --> 00:30:36,780 register, but she wanted to be with her son. 490 00:30:36,780 --> 00:30:42,580 She wanted to be with her family. 491 00:30:42,580 --> 00:30:47,220 That is not a common occurrence in today's world. 492 00:30:47,220 --> 00:30:52,940 The movie Storks talks about the opposite of that, of being realtor first, parent second, 493 00:30:52,940 --> 00:30:56,500 and your child constantly being put on hold. 494 00:30:56,500 --> 00:31:01,180 I love and want to honor your vision to the max. 495 00:31:01,180 --> 00:31:08,180 I just hope you get the chance and the opportunity to stay true to that because your son, his 496 00:31:08,180 --> 00:31:13,980 life will change forever because of what you've been willing to do for him. 497 00:31:13,980 --> 00:31:15,980 Thank you. 498 00:31:15,980 --> 00:31:18,020 Absolutely. 499 00:31:18,020 --> 00:31:21,980 Moving into a darker subject though. 500 00:31:21,980 --> 00:31:26,300 What's the worst leadership experience that you've ever had? 501 00:31:26,300 --> 00:31:33,060 Is this the worst thing I've done as a leader or the worst thing I've experienced from someone 502 00:31:33,060 --> 00:31:34,660 else leading? 503 00:31:34,660 --> 00:31:35,660 Your call. 504 00:31:35,660 --> 00:31:39,580 It's not a trap either, by the way. 505 00:31:39,580 --> 00:31:40,580 We learned from all of them. 506 00:31:40,580 --> 00:31:43,540 Sometimes it can be a movie that you saw and you're like, man, it's that one, or you can 507 00:31:43,540 --> 00:31:46,220 just call Hitler out and we can be done. 508 00:31:46,220 --> 00:31:51,380 There's lots of bad leadership experiences out there. 509 00:31:51,380 --> 00:31:52,380 That is true. 510 00:31:52,380 --> 00:31:55,820 Okay, I'm going to go with a personal one, I guess. 511 00:31:55,820 --> 00:32:02,260 I had one past client who was a huge learning experience for me and not a personality type 512 00:32:02,260 --> 00:32:04,300 that I was really used to working with. 513 00:32:04,300 --> 00:32:09,140 Most of my clients are pretty chill and they might be particular, but they're not high 514 00:32:09,140 --> 00:32:11,820 strong or energetic. 515 00:32:11,820 --> 00:32:15,460 I don't know, whatever. 516 00:32:15,460 --> 00:32:22,860 I was working with this client on an initial engagement and he hired me as a fractional 517 00:32:22,860 --> 00:32:30,140 COO, but we were doing a lot of implementation. 518 00:32:30,140 --> 00:32:35,380 I lost control of the reins because he had such a strong personality. 519 00:32:35,380 --> 00:32:45,940 I was not good at maintaining my boundaries and asserting my position in the role that 520 00:32:45,940 --> 00:32:48,860 he hired me for. 521 00:32:48,860 --> 00:32:55,820 I got steamrolled a couple of times and it ended up just not being a good experience. 522 00:32:55,820 --> 00:33:04,380 From going through that, I learned about myself, where I tend to concede maybe when I shouldn't. 523 00:33:04,380 --> 00:33:13,300 I learned where I could stand to be a little more communicative and assertive when I'm working 524 00:33:13,300 --> 00:33:16,700 with clients because they did hire me for a reason. 525 00:33:16,700 --> 00:33:20,660 It's not to keep doing things the way they've been doing or do things that they always do. 526 00:33:20,660 --> 00:33:26,300 It's to do things differently because what they were doing up to this point wasn't working. 527 00:33:26,300 --> 00:33:31,940 It's like remembering that I have to remind them of that, some of them more often than 528 00:33:31,940 --> 00:33:32,940 others. 529 00:33:32,940 --> 00:33:37,980 I want to remind them why they hired me and what their goals are for this engagement and 530 00:33:37,980 --> 00:33:46,820 not let their energy run away with mine. 531 00:33:46,820 --> 00:33:49,060 I think it's a great example. 532 00:33:49,060 --> 00:33:54,820 One of the things that I love about your example is that you recognize your own ownership of 533 00:33:54,820 --> 00:33:59,500 opportunity to grow in that situation where you talk about these boundaries and then recognizing 534 00:33:59,500 --> 00:34:06,900 too that you conceded certain things, which continues to give you the power over the opportunity 535 00:34:06,900 --> 00:34:10,980 to change and improve that reality versus just calling this guy out and saying, he was 536 00:34:10,980 --> 00:34:11,980 evil. 537 00:34:11,980 --> 00:34:12,980 He was awful. 538 00:34:12,980 --> 00:34:16,700 It was all his fault. 539 00:34:16,700 --> 00:34:19,140 That's something that as visionaries that we can look for. 540 00:34:19,140 --> 00:34:25,440 It also reminds me of the relationship of the most... I read in a Reader's Digest in 541 00:34:25,440 --> 00:34:35,100 middle school or high school about the number one turnover position for coaches in sports. 542 00:34:35,100 --> 00:34:41,060 They said it's the golf caddy, the person who carries the golf clubs for the professional 543 00:34:41,060 --> 00:34:42,600 golfer. 544 00:34:42,600 --> 00:34:46,820 They are very much the support, the coach, the one who helps them decide which clubs 545 00:34:46,820 --> 00:34:47,820 they're going to use. 546 00:34:47,820 --> 00:34:50,420 They're great golfers themselves. 547 00:34:50,420 --> 00:34:58,780 Due to one, the financial constraints that exist in golf and two, the reality that there's 548 00:34:58,780 --> 00:35:01,700 so many ways you can mess things up in that sport. 549 00:35:01,700 --> 00:35:09,460 If you're off by a centimeter, you can lose hundreds of thousands of dollars. 550 00:35:09,460 --> 00:35:17,260 There's a very intense relationship between caddies and their golfer that they work for. 551 00:35:17,260 --> 00:35:20,980 Obviously there's a high turnover in those scenarios. 552 00:35:20,980 --> 00:35:23,740 Some people love and thrive on that. 553 00:35:23,740 --> 00:35:29,020 Some people like me, I'm like, no, man, I'm not going to be a caddy. 554 00:35:29,020 --> 00:35:32,940 I don't want to be in a high strung relationship at all times. 555 00:35:32,940 --> 00:35:40,860 I'm high strung enough myself to combine with certain types of personalities. 556 00:35:40,860 --> 00:35:45,420 What's your best leadership experience look like? 557 00:35:45,420 --> 00:35:47,420 You have some great stories behind your brand. 558 00:35:47,420 --> 00:35:52,260 It seems like you got some good ones to choose from. 559 00:35:52,260 --> 00:36:00,340 Those three that I shared on my website are probably my best ones. 560 00:36:00,340 --> 00:36:05,340 All three of those clients are very hands off. 561 00:36:05,340 --> 00:36:07,420 They're very trusting. 562 00:36:07,420 --> 00:36:09,340 We got to know each other at a personal level. 563 00:36:09,340 --> 00:36:18,980 It's not like an employee relationship, it's more like a peer level relationship. 564 00:36:18,980 --> 00:36:29,500 They trust me to help them make decisions or to problem solve things on their behalf. 565 00:36:29,500 --> 00:36:35,500 Particularly Howard, I love working with Howard. 566 00:36:35,500 --> 00:36:38,780 He's one of my favorite clients. 567 00:36:38,780 --> 00:36:48,700 Basically starting to work with him, I think in December of last year, we've made a lot 568 00:36:48,700 --> 00:36:52,620 of progress with him and hired a bunch of people. 569 00:36:52,620 --> 00:36:57,140 Just seeing the evolution of his business since I started working with him has been 570 00:36:57,140 --> 00:37:03,700 really fun and cool to see how it evolves. 571 00:37:03,700 --> 00:37:10,020 Getting him from the point where it was just basically him doing all of the business stuff 572 00:37:10,020 --> 00:37:14,220 and then he had some associates doing the client facing work, but getting him to the 573 00:37:14,220 --> 00:37:20,100 point where he is now where he's got an executive assistant and he has more associates and they've 574 00:37:20,100 --> 00:37:22,460 gotten more clients. 575 00:37:22,460 --> 00:37:29,860 Just talking him through to that point has been really helpful for me too, just from 576 00:37:29,860 --> 00:37:32,460 a leadership perspective. 577 00:37:32,460 --> 00:37:39,420 I never would have considered myself a leader, but I know that when I'm working one to one 578 00:37:39,420 --> 00:37:46,100 with my clients, I am leading them whether I want to call it that or not. 579 00:37:46,100 --> 00:37:51,860 Being the person that they turn to when shit hits the fan and they've got a client meeting 580 00:37:51,860 --> 00:37:56,380 in 30 minutes and they don't have time to deal with it. 581 00:37:56,380 --> 00:38:02,900 Just being that level of support for other people and helping them get to their goals 582 00:38:02,900 --> 00:38:07,300 faster and easier, it's so good. 583 00:38:07,300 --> 00:38:14,100 Not only is it success in my business, but helping them achieve success in their business, 584 00:38:14,100 --> 00:38:16,500 it's like double dopamine. 585 00:38:16,500 --> 00:38:20,220 I'm getting it both ways. 586 00:38:20,220 --> 00:38:24,180 I love what I do and I love most of my clients. 587 00:38:24,180 --> 00:38:25,180 I love all of my clients. 588 00:38:25,180 --> 00:38:27,780 That's awesome. 589 00:38:27,780 --> 00:38:28,780 You know what? 590 00:38:28,780 --> 00:38:33,380 I came to realization because I was an awful leader for a long time. 591 00:38:33,380 --> 00:38:37,500 I had really, really bad tendencies as a leader. 592 00:38:37,500 --> 00:38:43,140 Whether it was taking people's work for granted, not the people, but the work or just not knowing 593 00:38:43,140 --> 00:38:50,060 how to communicate my feelings or what I wanted to see or my strategies, I came to realization 594 00:38:50,060 --> 00:38:56,380 that the best leaders are often the best followers as well. 595 00:38:56,380 --> 00:38:58,140 That's what I hear when you're talking about this. 596 00:38:58,140 --> 00:39:03,340 I think of some of the war stories I've seen where, yes, the commander that the movie's 597 00:39:03,340 --> 00:39:06,900 about is important. 598 00:39:06,900 --> 00:39:13,780 There's usually one or two wingmen that are not leaders by title, but had they not jumped 599 00:39:13,780 --> 00:39:19,900 in and been there to follow, nobody else would have without that person there. 600 00:39:19,900 --> 00:39:23,660 This particular testimonial really stood out to me. 601 00:39:23,660 --> 00:39:25,860 You said last December, but you meant 2022, correct? 602 00:39:25,860 --> 00:39:27,900 It's been 13 months? 603 00:39:27,900 --> 00:39:31,020 Or did you start working with him a month ago? 604 00:39:31,020 --> 00:39:32,020 No, 2022. 605 00:39:32,020 --> 00:39:33,020 What is time? 606 00:39:33,020 --> 00:39:34,020 What is time? 607 00:39:34,020 --> 00:39:35,020 What is time? 608 00:39:35,020 --> 00:39:36,020 I'll be on that. 609 00:39:36,020 --> 00:39:40,460 I just want to make sure I add that story right. 610 00:39:40,460 --> 00:39:44,660 What he says here is what struck me the most about this is your delight to work with and 611 00:39:44,660 --> 00:39:49,060 my staff attorneys feel completely comfortable working with her. 612 00:39:49,060 --> 00:39:50,700 I'm like, whoa. 613 00:39:50,700 --> 00:39:57,340 Again, back to the attorney reality, it's not easy to impress an attorney. 614 00:39:57,340 --> 00:40:00,400 They're so busy and they've got a lot of things going on. 615 00:40:00,400 --> 00:40:07,940 They're not always the easiest people to work with and always the most conformative because 616 00:40:07,940 --> 00:40:10,260 their role, their job in life is to argue. 617 00:40:10,260 --> 00:40:15,340 It's a stand up for their beliefs and get what they want done. 618 00:40:15,340 --> 00:40:18,340 Again, it really inspired me. 619 00:40:18,340 --> 00:40:25,420 I'm like, man, that's some crazy good delivery skills and probably some diplomacy mixed in 620 00:40:25,420 --> 00:40:26,420 there as well. 621 00:40:26,420 --> 00:40:32,460 Howard definitely initially getting him on board. 622 00:40:32,460 --> 00:40:41,380 He was not interested because he didn't feel like he was ready to get that kind of support. 623 00:40:41,380 --> 00:40:45,260 I pushed him back because at that point he's already said, no, I don't have anything to 624 00:40:45,260 --> 00:40:48,260 lose. 625 00:40:48,260 --> 00:40:51,260 He's been in the conversation and being like, okay, well, what makes you think you're not 626 00:40:51,260 --> 00:40:55,780 ready for this kind of engagement? 627 00:40:55,780 --> 00:41:01,060 I think he had not worked like his whole team is remote, but he had never had this level 628 00:41:01,060 --> 00:41:05,220 of support in his business before, even though he's been in business for like 40 years, which 629 00:41:05,220 --> 00:41:07,020 is incredible to me. 630 00:41:07,020 --> 00:41:10,140 Anyway, so he was skeptical. 631 00:41:10,140 --> 00:41:14,860 He was skeptical and I think he had gotten burned by other service providers in different 632 00:41:14,860 --> 00:41:17,420 situations. 633 00:41:17,420 --> 00:41:24,540 That makes it even better when I did start working with him and overcoming that level 634 00:41:24,540 --> 00:41:32,740 of skepticism just made it even stronger, made our relationship even stronger and made 635 00:41:32,740 --> 00:41:37,780 the successes that he's seen working with me even better. 636 00:41:37,780 --> 00:41:40,180 Absolutely. 637 00:41:40,180 --> 00:41:41,620 Sometimes there are hurdles. 638 00:41:41,620 --> 00:41:45,300 As entrepreneurs, most of us are alpha driven. 639 00:41:45,300 --> 00:41:47,660 We're self-assured individuals too. 640 00:41:47,660 --> 00:41:50,700 That's one of my top five strengths is I'm a futurist. 641 00:41:50,700 --> 00:41:54,740 I'm a learner who's a futurist, who's strategic, who's also self-assured. 642 00:41:54,740 --> 00:42:01,300 It's like, whoa, how much more confident or arrogant can one get? 643 00:42:01,300 --> 00:42:08,980 Again, there's a double-edged sword on that, but we need people in our lives who are able 644 00:42:08,980 --> 00:42:11,660 to pull the E-brake. 645 00:42:11,660 --> 00:42:18,620 Even if we smack the hand or whatever, so to speak, metaphorically, we're flying here. 646 00:42:18,620 --> 00:42:23,260 That's what we as providers also have to do, myself being an integrator as well. 647 00:42:23,260 --> 00:42:27,780 No, I tell business owners, yeah, I can fly your rocket ship faster than most, but I'm 648 00:42:27,780 --> 00:42:31,660 also an E-brake and you need that. 649 00:42:31,660 --> 00:42:36,100 You're going to need times where in order not hit that star on the way to the Mars or 650 00:42:36,100 --> 00:42:42,060 whatever you're doing, you need to learn how to control your power. 651 00:42:42,060 --> 00:42:46,620 That's cool that you push back with them on that. 652 00:42:46,620 --> 00:42:49,940 Let's say this was the last opportunity that you had to share a lesson with anybody on 653 00:42:49,940 --> 00:42:53,180 Earth, rather with visionaries. 654 00:42:53,180 --> 00:43:00,420 What would the powerful lesson be that they can learn from your experience? 655 00:43:00,420 --> 00:43:10,500 I would say the most powerful lesson that I could share would be to intentionally cultivate 656 00:43:10,500 --> 00:43:18,860 what you want your life to look like, and that includes your business. 657 00:43:18,860 --> 00:43:23,180 It's so easy for us to get lost in the weeds when you're in a startup phase or a growth 658 00:43:23,180 --> 00:43:29,880 phase and doing the same thing for myself that I do for my clients, remembering why 659 00:43:29,880 --> 00:43:38,820 I'm doing this, helps me to stay aligned to my ultimate goal and to my vision for myself. 660 00:43:38,820 --> 00:43:51,020 I would say that having people in your community that you can bounce ideas off of and who understand 661 00:43:51,020 --> 00:43:56,420 what you're trying to do with your life, that can be useful to help you redirect to when 662 00:43:56,420 --> 00:44:01,120 you can't see the forest for the trees. 663 00:44:01,120 --> 00:44:05,620 Having someone there, like a close friend or a mentor or your therapist, who cares who 664 00:44:05,620 --> 00:44:09,500 it is, but having someone there who's going to be honest with you and remind you of why 665 00:44:09,500 --> 00:44:14,500 you're doing what you're doing so that you don't spend all of your time in daily operations 666 00:44:14,500 --> 00:44:19,300 and your family tells you you work too much and you don't have any work-life balance and 667 00:44:19,300 --> 00:44:28,180 you have freedom, but you're not really free, you're just in another, not a nine to five, 668 00:44:28,180 --> 00:44:37,620 but you went from one restrictive career-oriented position to one that you created for yourself. 669 00:44:37,620 --> 00:44:44,380 You don't have to be in that cage anymore and you're allowed to change the way you do 670 00:44:44,380 --> 00:44:51,740 things when you gain new perspective or learn new information. 671 00:44:51,740 --> 00:44:53,300 I like that. 672 00:44:53,300 --> 00:45:00,700 Intentionally cultivating requires a degree of self-awareness and world awareness as well. 673 00:45:00,700 --> 00:45:05,780 Some people would say, like, let's say that I'm 100 pounds overweight and my thought process 674 00:45:05,780 --> 00:45:10,300 tells me, well, working out is hard. 675 00:45:10,300 --> 00:45:16,460 True, but isn't being 100 pounds overweight hard too? 676 00:45:16,460 --> 00:45:19,740 You're not going to escape what's hard. 677 00:45:19,740 --> 00:45:22,740 You're just choosing one hard over another. 678 00:45:22,740 --> 00:45:28,420 That's what I hear you talking about in terms of entrepreneurship. 679 00:45:28,420 --> 00:45:34,100 You've got a different stat on your website that talks about 67% of businesses failing 680 00:45:34,100 --> 00:45:35,420 over the course of 10 years. 681 00:45:35,420 --> 00:45:37,300 It comes from a legitimate source. 682 00:45:37,300 --> 00:45:40,620 The US Business Statistics Bureau, I believe it was. 683 00:45:40,620 --> 00:45:43,540 I use a stat from Inc. 684 00:45:43,540 --> 00:45:47,340 Magazine that comes from the smb.gov. 685 00:45:47,340 --> 00:45:52,180 Another government association trying to understand where businesses fail, etc. 686 00:45:52,180 --> 00:45:55,860 96% of businesses fail within 10 years. 687 00:45:55,860 --> 00:46:02,380 Either way, I wouldn't send my child to a school with a 67% failure rate. 688 00:46:02,380 --> 00:46:04,500 It ain't happening. 689 00:46:04,500 --> 00:46:08,260 As entrepreneurs, we go to that school every day. 690 00:46:08,260 --> 00:46:14,540 We continue to follow the traditional course of how business growth goes. 691 00:46:14,540 --> 00:46:19,140 What I don't often talk about, and I haven't really looked up as well, from an equivalent 692 00:46:19,140 --> 00:46:24,180 standpoint, what's the success rate of a career? 693 00:46:24,180 --> 00:46:28,340 People could speculate, oh, well, all these people are having great careers. 694 00:46:28,340 --> 00:46:31,600 Well, again, there's too many variables to look at. 695 00:46:31,600 --> 00:46:33,860 What about depression rates? 696 00:46:33,860 --> 00:46:36,660 What about people that are highly medicated? 697 00:46:36,660 --> 00:46:38,620 They get nothing wrong with those. 698 00:46:38,620 --> 00:46:40,980 They're all realities that exist. 699 00:46:40,980 --> 00:46:46,620 What about people who never see their kids versus... and the time that we get with our 700 00:46:46,620 --> 00:46:48,660 kids as well. 701 00:46:48,660 --> 00:46:49,660 And that compared. 702 00:46:49,660 --> 00:46:54,340 There's so many different variables that the only way we can really eye so in on what's 703 00:46:54,340 --> 00:46:59,660 right for us is if we're doing what you said, intentionally cultivating. 704 00:46:59,660 --> 00:47:01,460 What do I want my life to look like? 705 00:47:01,460 --> 00:47:03,740 Not what others want it to look like. 706 00:47:03,740 --> 00:47:09,020 Not what the world tells us our life should look like, but diving in, looking at our business, 707 00:47:09,020 --> 00:47:12,980 looking at our life and saying, what do I want for me? 708 00:47:12,980 --> 00:47:15,540 And that's what Vision Pros is all about. 709 00:47:15,540 --> 00:47:20,880 That's why we do this podcast, because I believe that everybody is their own visionary out there. 710 00:47:20,880 --> 00:47:22,620 You have the vision for your life. 711 00:47:22,620 --> 00:47:23,620 It's your opportunity. 712 00:47:23,620 --> 00:47:25,500 You can call it responsibility. 713 00:47:25,500 --> 00:47:30,800 I call it opportunity to dig into your own heart, your own mind, figure out who you are, 714 00:47:30,800 --> 00:47:34,660 what you want, what you're meant to accomplish, what purpose you have, et cetera. 715 00:47:34,660 --> 00:47:39,100 And we do our best to inspire people with that. 716 00:47:39,100 --> 00:47:43,260 And the greatest way that we go about trying to inspire people is bringing people like 717 00:47:43,260 --> 00:47:47,780 you on the show and saying, here's somebody who's got a great vision for their life, hopefully 718 00:47:47,780 --> 00:47:50,020 it inspires others to find their own vision. 719 00:47:50,020 --> 00:47:53,660 So Kate, what else would you like to share? 720 00:47:53,660 --> 00:47:55,500 I'd like to take just a couple extra minutes. 721 00:47:55,500 --> 00:48:00,460 Is there any other topic you want to dive into related to what you do or your vision? 722 00:48:00,460 --> 00:48:10,540 Well, in the spirit of helping people, I just finished an ebook that uses all the questions 723 00:48:10,540 --> 00:48:15,260 that I ask my clients whenever I'm doing an initial business assessment. 724 00:48:15,260 --> 00:48:18,540 And I'm in the process of getting out of my website right now. 725 00:48:18,540 --> 00:48:24,260 It's called 50 Questions to... 726 00:48:24,260 --> 00:48:25,260 What did I call it? 727 00:48:25,260 --> 00:48:26,260 Gosh, no, I can't. 728 00:48:26,260 --> 00:48:27,260 I'm having a really hard time. 729 00:48:27,260 --> 00:48:32,140 I like where it's going though, because 50 questions, that's what will lead you to that 730 00:48:32,140 --> 00:48:33,140 highly intentional... 731 00:48:33,140 --> 00:48:34,140 Yes, yes. 732 00:48:34,140 --> 00:48:40,500 It's like looking at all these different aspects of your business and asking yourself those 733 00:48:40,500 --> 00:48:41,500 hard questions. 734 00:48:41,500 --> 00:48:49,220 Because sometimes it's really easy to focus on the easy stuff or the simple things, but 735 00:48:49,220 --> 00:48:53,300 we have to remember to look back at the complex ones too. 736 00:48:53,300 --> 00:48:56,500 It's not just what do you want your annual revenue to be? 737 00:48:56,500 --> 00:48:59,620 It's like, what do you want your work life balance to be? 738 00:48:59,620 --> 00:49:03,420 What do you want your business days to look like? 739 00:49:03,420 --> 00:49:05,100 Do you want to work nine to five? 740 00:49:05,100 --> 00:49:09,000 Do you want to be on meetings all the time or do you hate Zoom? 741 00:49:09,000 --> 00:49:10,000 It's just... 742 00:49:10,000 --> 00:49:11,000 I love Zoom by the way. 743 00:49:11,000 --> 00:49:12,000 I just had to say it. 744 00:49:12,000 --> 00:49:13,000 I love Zoom. 745 00:49:13,000 --> 00:49:18,220 I love meeting with my virtual friends. 746 00:49:18,220 --> 00:49:20,700 That's one of my favorite things to do. 747 00:49:20,700 --> 00:49:23,380 I would definitely rather meet on Zoom than in person. 748 00:49:23,380 --> 00:49:30,020 Well, some of it has to do with the quality of my neighbors too. 749 00:49:30,020 --> 00:49:34,820 I've tried and they just don't get entrepreneurship and the things I do. 750 00:49:34,820 --> 00:49:39,580 Yes, my best friends typically are living in different places. 751 00:49:39,580 --> 00:49:40,580 So Zoom is where I go. 752 00:49:40,580 --> 00:49:43,580 Mine too, for the most part. 753 00:49:43,580 --> 00:49:44,580 Absolutely. 754 00:49:44,580 --> 00:49:45,580 Well said. 755 00:49:45,580 --> 00:49:46,580 Sorry to interrupt you. 756 00:49:46,580 --> 00:49:48,860 You got these great questions that people can go through on this e-book. 757 00:49:48,860 --> 00:49:52,500 We'll make sure to include that then on the landing page. 758 00:49:52,500 --> 00:49:55,340 That way people can access it. 759 00:49:55,340 --> 00:50:01,340 Whether you're an expert at self-analysis and finding questions and journaling or you're 760 00:50:01,340 --> 00:50:03,940 a beginner, I'd recommend... 761 00:50:03,940 --> 00:50:07,300 One of the things that I do in these opportunities, I like to take those, download them and then 762 00:50:07,300 --> 00:50:10,080 walk and read through the questions. 763 00:50:10,080 --> 00:50:14,660 Even if I don't end up taking the time to journal, which I often do as well. 764 00:50:14,660 --> 00:50:17,300 I'm a big fan of journaling. 765 00:50:17,300 --> 00:50:21,460 But even if I don't take the time, it's amazing the effect that it can have when you've just 766 00:50:21,460 --> 00:50:25,780 kind of read the question itself and your brain and your heart just starts to play with 767 00:50:25,780 --> 00:50:27,940 it more than you even realize. 768 00:50:27,940 --> 00:50:31,820 And next thing you know, you're implementing things that are helpful for success. 769 00:50:31,820 --> 00:50:32,820 I miss... 770 00:50:32,820 --> 00:50:35,820 I'm sure you're going to get to that critical thinking mode. 771 00:50:35,820 --> 00:50:37,900 Yes, absolutely. 772 00:50:37,900 --> 00:50:40,340 Critical thinking is super helpful. 773 00:50:40,340 --> 00:50:41,340 And I said smb.gov. 774 00:50:41,340 --> 00:50:42,340 I was wrong. 775 00:50:42,340 --> 00:50:46,220 It's sba.gov, the Small Business Association or administration. 776 00:50:46,220 --> 00:50:48,300 Oh my gosh, Small Business Administration. 777 00:50:48,300 --> 00:50:51,140 You can tell I don't spend a lot of time on government. 778 00:50:51,140 --> 00:50:54,620 Yes, let anyone imagine that sort of place in Statenville. 779 00:50:54,620 --> 00:50:56,060 Let's not recommend that. 780 00:50:56,060 --> 00:50:57,060 Yeah, no. 781 00:50:57,060 --> 00:50:59,900 No Affiliate websites, but with that said. 782 00:50:59,900 --> 00:51:02,340 Anyway, vision pros. 783 00:51:02,340 --> 00:51:07,580 I hope that you take one or two takeaways, at least, or the maximum of what you can out 784 00:51:07,580 --> 00:51:11,460 of this and take the opportunity to also connect with Kate on LinkedIn. 785 00:51:11,460 --> 00:51:14,180 I believe that's where we met. 786 00:51:14,180 --> 00:51:16,460 all visionaries do by the way. 787 00:51:16,460 --> 00:51:18,580 There's no such thing as solopreneur. 788 00:51:18,580 --> 00:51:21,240 Unless you're the very rare unicorn, 789 00:51:21,240 --> 00:51:22,360 it just doesn't happen that way, 790 00:51:22,360 --> 00:51:25,020 even if they tell you that's how it happens. 791 00:51:25,020 --> 00:51:26,700 Then consider evaluating. 792 00:51:26,700 --> 00:51:27,660 Who are you gonna work with? 793 00:51:27,660 --> 00:51:28,500 Who can you bring in? 794 00:51:28,500 --> 00:51:31,880 How can you bring in that person sooner than later? 795 00:51:31,880 --> 00:51:33,340 Because the moment you do, 796 00:51:33,340 --> 00:51:36,180 and you start to realize all the things 797 00:51:36,180 --> 00:51:38,140 that are blocking you from success, 798 00:51:38,140 --> 00:51:39,380 the faster you realize that, 799 00:51:39,380 --> 00:51:42,300 the faster you'll get past your failures 800 00:51:42,300 --> 00:51:44,340 so that you can get to the success path. 801 00:51:44,340 --> 00:51:48,260 And Kate is, again, after hundreds of people 802 00:51:48,260 --> 00:51:50,940 talking to thousands of potential executive assistants 803 00:51:50,940 --> 00:51:54,300 over the years, she's easily in my top five. 804 00:51:54,300 --> 00:51:57,820 And very possibly much closer to that number one slot 805 00:51:57,820 --> 00:51:59,280 that I'm willing to admit, 806 00:51:59,280 --> 00:52:01,780 given that we haven't fully worked together yet. 807 00:52:01,780 --> 00:52:03,060 But you're amazing, Kate, 808 00:52:03,060 --> 00:52:04,900 and thank you for joining us on Vision Pros one. 809 00:52:04,900 --> 00:52:06,580 Thank you for having me. 810 00:52:06,580 --> 00:52:07,420 Absolutely. 811 00:52:07,420 --> 00:52:09,060 We'll see you guys on the next episode. 812 00:52:09,060 --> 00:52:10,460 Take care, everybody. 813 00:52:10,460 --> 00:52:11,820 Thank you for being here today. 814 00:52:11,820 --> 00:52:14,300 I'm really happy that you tuned in to Vision Pros Live. 815 00:52:14,300 --> 00:52:16,960 I'm looking forward to seeing your reactions 816 00:52:16,960 --> 00:52:19,260 as these episodes continue to move forward. 817 00:52:19,260 --> 00:52:20,940 This is gonna get more and more fun. 818 00:52:20,940 --> 00:52:22,740 We'll have more and more engagement as well. 819 00:52:22,740 --> 00:52:24,860 We'll invite people to participate in the show. 820 00:52:24,860 --> 00:52:27,220 And thank you for giving us your time and attention. 821 00:52:27,220 --> 00:52:42,860 Have an excellent time building out your.