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G'day, ladies. In this podcast, we talk about imposter syndrome. We talk about where it comes

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from, how it manifests itself, and at the end, we talk about how you can overcome it.

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This is one of our favourite podcasts. We love doing this one, so hope you enjoy. Cheers.

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Why do it count backwards? Are they? We're now recording.

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What? Hello, Captain.

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What do I say? Come fly with me. Let's fly, let's fly away.

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What are we going to talk about? I don't know. So, leadership, life, and everything else.

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Yeah. And we're live.

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No, we're recording. Hey, Michelle.

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Hi, Guy. How you doing?

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Good. Good to be back in the studio.

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It is. We've had a very full couple of weeks. It has been very full, hasn't it?

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Yeah. Lots of different things,

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lots of workshops. Yes, yes. Exciting times.

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And today, we've decided to talk about imposter syndrome.

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Yeah, you were discussing or telling me about some of the workshops you've been running of late

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and how you've been talking about imposter syndrome.

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Yeah, we thought it would be a great topic to talk about today because it's a very common

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thing that people suffer from imposter syndrome. Absolutely.

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Mm-hmm. So, launching straight into it,

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what do you define as imposter syndrome? So, it's essentially that you're in a situation

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and you don't think you deserve to be there or you don't deserve the success that you've got

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or maybe the position that you've attained in an organization. So, I see it a lot with people

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that I coach. They're very senior and they don't feel like they should be there, that they're a

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fraud. It's a very common feeling. Yeah, I've been there.

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Yeah, you've experienced it as well. I have, yeah.

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As have I. Yeah, so I thought it'd be a great topic to talk about today because

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it can impact people quite significantly. Yeah.

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Yeah. All right. So, let's talk about where it comes from. What are your thoughts? Because

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you said you've experienced it. Where does it come from? What is it? So,

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if you could describe how you've experienced it.

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To me, it's come from an insecurity, I suppose, that I think of really not deserving,

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feeling that I'm a fraud basically, that I might get found out on paper. Definitely not.

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You've got the experience, you've got the skills.

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Yeah, that's right. I deserved to be there. But you're still doubting yourself.

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Yeah, that anxiety would creep in and the doubt. I didn't feel that I was there. I shouldn't have

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been there. Yeah. So, it does come from insecurity. It comes from the natural fears that we have,

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because you remember back in high school, you wanted to fit in. And so, you wanted to feel like

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you belonged where you were. And then when you get into your career and you start achieving things,

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it's a natural thing. It's always been there. I shouldn't say it's always been there. But for me,

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from when I was a young person, I always had this self-doubt, this fear, this sense of anxiety,

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because I wasn't a very confident person growing up. But even when I started to get good at things,

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I still had that self-doubt traveling with me. It was like a constant companion that wanted to

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poke its head out every now and then and interrupt any success that I was having.

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Yeah. Look, I did work for a company where I don't know if they meant to, but the culture was

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one to really suppress any feelings of... Confidence?

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Confidence, yeah. Well, I know that they didn't want that, but the culture was that you'd failed

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and you had to prove otherwise. And so, this was in the airline industry?

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Yeah. Yeah. So, I know that carried across to then other airlines I worked for. And I always knew who

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else had worked for that airline coming from that culture because the anxiety leading up to

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simulator sessions was huge. So, their focus was on safety, I presume.

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Yes. But this is the way they went about it to make you think that you failed until you've

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succeeded. Correct. Okay. But then that created a culture where you fear. Yeah.

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And I'm not sure if it's still... Sorry, I'm just flying. It's like a fly as we speak.

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I'm not sure if it's still there, but it got to one stage. I know people were kind of... There were

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shortages of pilots and people were being overworked. And then the joke was that, oh,

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hopefully I've got SIM so I can fail and get some time off. Then people were just kind of

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resolved to the fact that they'd probably fail. So, the culture was creating fear, which is the

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opposite of psychological safety. And as we've spoken about in a couple of other podcasts,

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when people don't feel safe, they make more mistakes because you're focusing on those mistakes

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rather than focusing on success. That's right. Yeah. Yeah. So, how does it show up for you?

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Can you give me any situations where it showed up for you? Yeah. I've got one that I thought of,

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that I was doing an advertisement for one of the airlines I worked for and I had a filming day.

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Oh, this is when you were a Captain Virgin. Well, no. I was a pilot. I was a first officer.

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And we had our filming day. Now, there were five actual employees of the company and the rest were

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extras. And it was an amazing filming day. I've seen this ad. I love this ad.

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And it, I'll put a link to it actually in the show notes. But when we were getting ready for

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hair and makeup and all the rest, this absolutely beautiful young man came up to me and he said to

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me, why are you dressed as a pilot? I would look so much better in that uniform. And the thing is

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that he probably would have. And because I was feeling so self-conscious about, I'd just had

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chemo and a course of chemo and my hair was still coming back. I wasn't feeling amazing about myself.

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So you're a breast cancer survivor. Yes. A warrior. A warrior. That's it. And we,

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and then all these extras were beautiful people. Of course, of course. There were the five of us.

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And my other colleagues were beautiful. But there was that insecurity that, and him saying that just

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kind of put me back in that, oh, you know, maybe I shouldn't be here. Maybe they should have got

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this, like this beautiful young man. And he's an extra and you're an actual pilot.

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That's right. I know. I know. Silly, hey. Yeah. Well, I think imposter syndrome is silly. It's

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a silly part of us. We don't necessarily need it, but it's there. And it's interesting to talk about

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how it shows up because it shows up with us focusing on failure rather than focusing on what we

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need to do, the steps to achieve something. So we then start to become anxious. It can affect our

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mental health. And I've even coached people who, when we sit down in our first session, they actually

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label themselves as a failure. They say, I am a failure. So it can go as far as really removing

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complete, any sense of confidence whatsoever. And they've labeled themselves as a failure.

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And then what that does is that they've programmed their subconscious mind, which acts very much like

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a robot. You program it. I am a failure. So from then on, all they can do is find evidence of them

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failing. Even if they succeed, they'll find something that they didn't do perfectly so that

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they can then confirm to themselves that they're a failure. And it can be quite debilitating to

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people when they go really down this rabbit hole of imposter syndrome that they label themselves

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as a failure. They program their subconscious mind-

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By affirming it.

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By affirming it, by only looking for things where they can fail. And I know this is a bit different,

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but in one of my courses, I talk about how a lot of people, they think that they've got a bad

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memory. A bad memory for names, for example. And so they say to people, oh, I've got such a bad

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memory for names. So they program their subconscious mind that they're bad at remembering names. So

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the next time they meet somebody, they shake somebody's hand and they say, oh, hi, Michael.

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How are you? And then after that, their brain goes, Michael, what's Michael? Michael's a name. What

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do we know about names? We're no good at names. Oh, okay. Forget about Michael. And so they're

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programming themselves for failure. And people who have really taken on board this imposter syndrome,

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they spend a lot of their energy programming themselves to fail so that they can be right.

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Oh, well, that's right. I think back, there are times when you've failed at something,

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not performed as expected. And then you do, you go into this self-sabotage, I'm hopeless at

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everything and it becomes almost catastrophizing. It's, oh my goodness, I can't do anything,

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which is ridiculous. You can, but yeah, the self-sabotage takes over. So it causes

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like a self-fulfilling, not a prophecy, it's not a prophecy, but it becomes self-fulfilling,

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doesn't it? It does. It's like when you go skiing. Have you ever gone skiing?

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Yes. You sound as competent at it as I am. I didn't ski, I slid down the slopes. But one of

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the things they teach you when you're skiing is don't, for example, if you're going through trees,

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you don't look at the tree, you look at the gap. Yeah, follow the path.

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Yeah, follow the path. You don't look at the car that you want to avoid, you look at the gap to

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where you want your car to go. And I remember when I tried snowboarding, I can ski, I'm not a great

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skier, but I thought I'd try snowboarding because it looked fun. And the guy said, if you want to

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go that way, look that way. If you want to go the other way, look that way. And then I remembered

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that from when I was learning to ski because they tell you, look where you want to go, not where

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you don't want to go. So with imposter syndrome, if you're focusing on failing, you often fail.

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Because if you fear failure, you make more mistakes.

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That reminds me, and my former colleagues, if any are listening, will know who I'm talking

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about with this person, but there was a Czech captain and for the command course, he would

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make you say loudly and with conviction and keep saying it until he was convinced that,

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and this is a language warning here.

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Should we bring it out or beep it out?

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No.

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Okay.

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You would have to say, I am the meanest motherfucking pilot to ever fly a 737.

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Wow.

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And you'd have to keep saying it louder and with conviction because none of this,

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you're coming up to be a captain, I don't deserve it. And because it's a journey, it is a long

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journey and there are times when you may not perform your best, you're human. And that's what

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you mentioned to me, it is a human trait.

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Yes. Unless you're a sociopath and you don't doubt yourself ever.

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Well, that's right. But also to fail or to stumble. And so, yeah, to get rid of that, to out-talk,

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out-affirm that I'm a failure with I am the meanest motherfucking pilot to ever fly a 737.

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So you're trained to just barge through any imposter syndrome.

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That's it.

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Barge through any insecurity. I like that. That's interesting. Yeah, I've done a bit of work with

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sports psychologists around mindset with regards to sport. So I want to ask you, have you ever

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suffered from imposter syndrome? What stories come to mind?

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Probably one of the first ones would be I was elected school captain in primary school

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and I wasn't a popular person at all at school. I was the nerdy one. I did very well in school

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academically, but, and I was also tall, gorky. I was athletic. I ran a lot, but definitely not

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popular. And I was voted school captain and people were like, how come you got it when,

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you know, the popular girl only became vice captain. And what I found out were, was that

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teachers had also voted me in, but it was that real, I won it, I suppose. But then I was why me?

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I didn't want to be in the spotlight because I didn't feel like I deserved it. I didn't

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feel like I should have been the one up there. Maybe a prefect.

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Yeah, yeah, yeah. Okay. All right.

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How about you?

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Well, the first story that comes to mind, actually this was a big moment for me. So you know,

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from our very first podcast that I have a background in IT. I'm a nerd, I'm a geek. I used

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to train IT and teach it. And so I was working for a company and we were teaching, we were working

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in the federal magistrates court and the family court of Australia, teaching the employees there,

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their new computer software program. So there's a program called Case Track, which I believe still

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exists. And I remember I was told that I was going to have to go into the magic of the

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office, the judges, and teach them how to use the computer. And I started to panic, I started to fear

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because I'm going to be working with these magistrates, these judges. And I was told

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how I was meant to address them. And I can't even remember the words, it's something like

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you're wrong or something like that that you would see in movies. And I was getting really nervous.

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And I mentioned it to a friend of mine, a mentor, and he said some of the best advice

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I've ever received. He looked me square in the eyes and said, guy, you know more than them

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in Case Track. They might be a judge, they might be a magistrate, but you know more than

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them about what you're going in there to teach them about. And he then said something that was

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really powerful, he said, they're human beings. They're just like you. And so that whole fear of

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hierarchy, that fear of these people who are at the top of their careers, that fear of

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people who are at the top of their career, judges and magistrates, it just completely went away.

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And I remember walking into this magistrate's office, just walking straight up to him and

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introducing myself, g'day, I'm Guy, instead of your honor, your majesty.

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Bowing.

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Yeah, I just walked in there. And I remember after that day, I've had imposter syndrome many,

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many times since then, but that was the first really big event that taught me something that,

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in that situation, I knew more than them. So what was I fearing? If I made a mistake,

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they would never know that I made a mistake. And not that I wanted to make mistakes, but I no

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longer feared making mistakes, but I didn't fear them because they were human beings and we're all

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humans, regardless of what level of success we have. And then that actually helped me.

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Even years later, I was working at the prime minister's office as an IT consultant, and they

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asked me to go to the prime minister's house here in Sydney at Kirribilli and do some work on his

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computer. So this is when John Howard was the prime minister. And so I remember rocking up early

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in the morning and they ushered me into the kitchen and his personal chef made me breakfast. And I

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thought, oh, this is nice. But then I started to fear that I shouldn't be there, that I didn't

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think I was experienced enough. And then whilst I was sitting there having breakfast, I started to

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feel nervous. I'm thinking, this is weird. I haven't had these feelings for a little while now.

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And again, I was having imposter syndrome. I didn't think I needed to be there. But anyway,

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I ended up going into John Howard's office. He wasn't there. I installed some software,

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did a few things on his computer, and then his wife came in and I helped her use the computer.

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She wanted me to show her how to look at some photos that she received from the president of

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the US. And so I walked her through it and she said, oh, thank you very much. She left the room.

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I thought that was it. And I was fearing this. Yeah. So yeah, I've had it quite a few times.

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Well, I think when the buildup as well, you know, your mind starts, and you know this

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more than I do, is it adrenaline and cortisol that increase. And so it almost squeezes out

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what I found is that this buildup in your mind, it squeezes out any knowledge that you have and

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you start to become blank. Yes. Yeah. And so I had a time when I was learning to fly and

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we were doing crosswind landings and I hated them because I didn't know how to do them.

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And so I remember one day it was forecast to be windy and my instructor said, okay,

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we're going to do crosswind landings until you get it right. And I woke up early and I looked out the

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window and there was a breeze and I'm my, you know, I started to get tight in the chest almost and

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feel sick and my heartbeat was pounding. Then as I'm driving, like I couldn't eat, I was too nervous.

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As I'm driving out to the airport, it seemed to be getting windier and windier, almost like a tornado

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and I'm forgetting everything. So I tried to make it as steps that I could just, you know,

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interwind, you know, rather to correct, dip the wing, this sort of thing and maintain centerline.

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And I forgot all of it. And I turned up to the airport and parked and I'm thinking,

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I don't know how to do this. I have never, it's like I've never done it ever.

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And I'd been practicing and we went and did it. And I went to the toilet so many times beforehand.

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I was so nervous and just thinking, maybe I'm not cut out to be a pilot. Like if I can't do this,

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I can only fly when there's no wind. I'll be a fair weather pilot. That's okay with me.

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A regular day, isn't it? No wind. That's okay with me. But I was really thinking,

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I should not be here. I shouldn't be doing this. Like I'm not cut out to be a pilot, obviously.

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We went up and because it was so windy, then it made it really obvious what I should be doing.

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And from then on, it clicked. Like when it did click, then I love windy days. So, you know,

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it's like, yes, bring it. But it was really, yeah, I was doubting my career choice.

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It was funny while you're saying that story, I'm picturing Dorothy

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and the cyclone in The Wizard of Oz. And it's getting stronger and stronger and stronger.

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That's right. I knew nothing.

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Well, that happens when you start to go into that final flight. You lose memory. You lose memory.

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And so that's one of the things that your brain does. It's like the shut down parts of your brain

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that doesn't need anymore because you're in fight or flight. You need to react, not sit there and

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recall instructions. You should be operating from habit. But that's that's the wall shut down

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because you're in fight or flight. Yeah, the adrenocorticotropic hormone that's released into

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your body and then builds up over time. That's it. I knew that you'd come up with that one.

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Yes, I knew it didn't mean some of that stuff. I had similar experiences when I was playing

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water polo. So when we were traveling overseas and we're playing against other nations in Italy,

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and when I played my worst and that was regrettably, it was often when we weren't in big

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competitions. For some reason, I was able to get my mind right in bigger competitions. But when we're

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in training camps in places like Italy and Greece and stuff like that, occasionally, and I've

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thought about this endlessly, occasionally we'd be playing training matches against Italy and Spain

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and different countries. And I'd get into my head and I'd start thinking and I'd start playing bad.

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And then when I started playing bad, I'd focus on what the mistakes I was making and then it was

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getting worse and I'd play worse and worse. And I remember one tour, I thought, sorry for the

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Australian coach, because I'm a goalkeeper and there's always two goalkeepers on tour, but the

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other goalkeeper injured himself. So it's now just me. And so I'm playing. But then I injured myself.

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I've always had a crook neck from when I was a kid. I was doing a high jump. I missed the mat.

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I landed on the ground and I've got a little bone in my neck that decided to go sideways.

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Yeah. And so ever since then, if I turn my neck quickly, it just goes out, it kind of locks up.

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And so when it locks up, my spine's in pain. I can still move, but anyway, so that happens to me.

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And so now I'm playing, I was playing bad, but now I'm playing worse and I'm getting worse and

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I'm getting worse. And then I remember during one of the breaks at quarter time, my coach had

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changed our tactics to play a press defense instead of a zone defense. And he said, and we're doing

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this because you can't even stop a ball. Right. He was getting very frustrated. And rightly so,

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because he's got somebody playing in goals who's playing like a third, a fourth grader. Like I was

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in the national team and I was playing horrible. I really was. I remember this because I've had

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nightmares about it many, many times since. And his frustration came out and he said that. And then

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I played even worse because now not only am I beating myself up, he's beating me up. And rightly

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so, because I was playing shit. I was really playing terribly. And I remember that because

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all I could do was focus on what I was doing wrong, not what I was doing right. And so after that,

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I developed this little habit that every time somebody scored a goal against me,

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before I'd get the ball out of the back of the goal and throw it back to halfway,

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I would replay the scene in my head as if I succeeded, as if I'd saved it.

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Wow.

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And so before I'd even turn around and grab the ball, because the ball in the back of the net is

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failure. What I'd do is I'd replay the scene in my mind. I'd even practice with my body what I

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should have done to save the ball, cemented that in. That's what I'd do next time. Grab the ball,

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throw it to halfway. And when I started to develop that habit, every time they scored a goal,

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I then forgot about it. So the games that I played really badly, I could remember every goal that

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they scored. The games that I played well, I couldn't remember a single goal that was scored

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against me because I was rewinding my brain, replaying it with a new success story. And that

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was one of the things that I used to actually overcome imposter syndromes was not to remember

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the failures, to use them as an opportunity to learn. That reminds me, and we were talking

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about it on the walk this morning, that so failures are basically the outcome is not as expected.

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Yeah, not the desired outcome.

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Yeah. And we were talking about there was a business that made, it still makes millions,

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billions of dollars, or probably not that was an exaggeration, millions of dollars based on a

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failure. Remember 3M?

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3M, yeah, the glue. Yeah, yeah. Post-it notes.

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Post-it notes are a failure. Well, the post-it notes themselves are not a failure, but the

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glue that the person was trying to make didn't stick. So they turned it into post-it notes.

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And so yeah, yeah, that was a great story of turning what could have been a failure into a

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success story.

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That's right. Sorry, that was a little...

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No, not at all. Not at all. Have you got any other stories where you suffered from imposter

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syndrome?

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Yeah, look, I've got many, but one of the things that came to mind was when in a

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simulator session, it was a simulator check and I was the first officer and we'd been doing... So

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what typically happened was one pilot went first, did a scenario and then to the end to landing,

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and then the next pilot redid it from the beginning as well to landing. And the captain

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went first on this particular one and he failed. I went next, did the same thing and I passed.

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Even though you did exactly the same as well.

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That's right. And I came out of there with relief because I'd passed, but feeling like I didn't

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deserve it because the captain had failed for the same thing.

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So why did the captain fail and you didn't?

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Well, it seemed to be a bit of a pattern. And what it was is we found out because

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assessing a pilot is also personal preferences come in.

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Oh, really?

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And I found out this particular check captain, that's right, was failing captains for it,

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but not first officers. Don't know the reasoning, but it really set up this thing of I didn't

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deserve that. I feel like I shouldn't be here when I was flying and that captain then wasn't

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because he'd failed.

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So it felt like favoritism almost.

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It did. It just was unjust.

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So there you go, we found another cause of imposter syndrome, potential favoritism.

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That's right. So almost, yeah, well, maybe that just brings to mind there's this thought now

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amongst Gen Xers, I suppose, that kids of today get an award or a merit for just showing up.

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Yeah. Or even if they don't.

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When I played football as a kid, my younger brother got the trophy for best interest every

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year. He was a genius and I got the trophy for turning up. It was called the best team man

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trophy. And basically they're saying, hey, well done for turning up. You were always there,

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but now it's the participation trophy and everyone gets one.

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So I wonder what that'll look like down the track.

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Well, I've got a theory about it. I think we should have participation trophies for the young kids

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just to, you know, hey, well done. And it's an effort trophy that you turned up, but it's an

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effort trophy. But we should also give the best and fairest. That's the thing that's missing in

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my opinion. I think we need to give kids the trophy for, hey, well done, good effort this season,

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to encourage them to come back next year. But the kid who did the best needs to get that trophy

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because kids need to learn that life is competition. There is competition everywhere. You

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compete for a job, you compete for a girlfriend, you compete for everything. And so it'd be lovely

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if we never had to compete, but that's just not the world.

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No, no, that's right.

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Have you ever had the opposite of imposter syndrome? And I see the opposite of imposter

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syndrome as flow, the zone or deep work, they call it. So there's kind of three terms, but

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flow, it's where everything just seems to be happening seamlessly. Have you ever had that

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situation? Yeah, I love it. It's addictive. So this, again, another captain I flew with,

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a beautiful man, and he was an amazing pilot. He also flew by the book. So you turned up to work

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and it was a great day. We had a simulator check together. And so I knew what he expected of me.

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I knew how he operated. He knew how I operated and also to the book. And so there was that we

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were relaxed. There wasn't anxiety. And we just flew like it was a normal day, even though it was

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a check and engines were failing or on fire and the whole thing, it was still just a normal day

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of flying. So there was no anxiety, no pressure. We even had time to chat, which in a SIM session,

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there's none. You're always stressing about what have I forgotten? Is there something I should be

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doing? What's coming next? And this was just like, hi, almost like, do you want a coffee?

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And we both did really well. We both got fives. But the funny thing was that the check captain said

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to me after in the debrief, he goes, oh, Michelle, you were probably smiling too much and laughing a

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bit too much. And I don't recall I was laughing, but I may have been because I laugh all the time.

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But the, and the captain stood up for me, Chris, and he said, how can you say that when we were,

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we, we operated as a perfect crew, you actually awarded us five out of five, both of us and had

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made the comment. It was one of the best SIM sessions you've ever seen. And now you're trying

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to diminish Michelle's effort by telling her she smiles too much or laugh. And so I was so,

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I was so grateful for him. And I did, we felt like we were like super pilots. It was like,

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if this is every SIM session, I'm, I'm, you know, captain wonderful sort of thing. And yeah.

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Yeah. I think that check captain didn't understand something about humans. When we are relaxed,

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when we are enjoying ourselves, when we're even laughing and we feel the ultimate sense of calmness

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because of that, we make far fewer mistakes. We can get out of our head. We can, we're just in the

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moment we're in flow, like you're experiencing. I don't think he understood humans well enough,

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because if I saw somebody smiling, enjoying themselves whilst they're in a simulator and

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the engines on fire, I would know that they're in a, in a good head space. But if they're panicky,

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yeah, you don't want somebody panicky. I guess what he wants someone to do is take it seriously,

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just take it seriously, you know, put a, put a stone, but, but not be scared. But you were,

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you were in ultimate flow and I've had a similar experience playing sport. So I told you before

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about how I used to play really badly in certain situations. I remember one tournament, we were in

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Hungary and we're playing against the top, top nations and we ended up winning. And I,

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I, it was the first time we've won a gold medal as the Australian men's team, the women are champions,

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they win all the time, but this was our first gold medal internationally. And I remember that

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tournament distinctly because I was in flow, I was in the zone, the whole tournament. And like you,

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I had a smile on my face. Yeah. Yeah. I was always panicky before, not panicky always,

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but I've had tournaments where I've been in flow, but this one, I was in flow the whole tournament.

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It's almost like things were happening in slow motion. It's almost like the, the players were

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further away from me than what they actually were. And I could see the ball coming to me and I felt

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joy because I was in the moment. There was nothing else existing. Time was slowing down. I was

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enjoying myself and I was just operating on instinct and habit. And I could almost observe

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what was going on rather than being there. That third person sort of thing. Yeah. Yeah. That you

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can do in your head. And it was the most enjoyable experience I've ever had playing sport in life.

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Really, it's when you're in deep, deep flow and you get out of your head and there's no fear

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whatsoever. And because of that, all of the training could just kick in. All my instincts

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could kick in and it was, yeah, it was just the most wonderful experience. And we won, we ended

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up winning and we walked away with trophies and it was a fantastic feeling. And I wish I'd been

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able to bottle that and then straight away apply it forever. But yeah, regrettably the next year,

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it wasn't there with me. So it's an interesting thing. And athletes train for it. They aim for

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it. We didn't do a, I don't think back then we did enough to focus on getting into that state.

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Because I don't think we knew as much as what we do know now.

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How can we, like we've discussed this, how you can manage imposter syndrome or avoid it

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completely, like if you can avoid it completely. So how do we fix it? Or how do we avoid it? Okay.

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Yeah. I've got quite a few ideas that I teach people now and I'm sure you've got some techniques

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that you use yourself because you went on to become a very successful captain. And

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you had a long career in the aviation industry and it's seemingly that everything you try your

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hand at, you're very good at. So the things that I do, the first thing is body language.

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And I think we're talking about this in the past in the confidence podcast that we did,

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that if you stand confidently, if you walk confidently, if you show confidence in your

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body language, and we learned this from Amy Cuddy, the TED Talk podcast, and we learned this from

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your body language, and we learned this from Amy Cuddy, the TED Talk that she did, that your body

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will then produce the chemicals associated with feeling strong and powerful. But if you show fear

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in your body language, your body will then release the adrenocorticotropic hormone, which turns into

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the fight or flight, adrenaline and cortisol. And so that's the first thing. So just be very

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mindful of your body because when you are feeling fear, you naturally make yourself smaller, you

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start to protect yourself, you hunch, you cross your legs, you do all of these things. But if you

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stand tall, stand confidently, that's the first thing I'd suggest people do. Just be very, very

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conscious of what their body language is saying to themselves. Have you got any tips?

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Well, I like affirmations or affirming. So like Captain Pete used to say and get us to say,

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but also just doing a catalogue in my mind or on paper of what I've actually achieved,

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the qualifications I have, the experience I have, because often we forget it's really easy

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to praise somebody else and to tell them how great they are for what they've accomplished.

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But for some reason, it's really hard to do it to yourself.

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Because we don't want to be arrogant, I guess.

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Yeah. And so just that you can do it in private, just the whole thing of, you know, well done,

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giving yourself a bit of a high five, which I do physically do and I won't show you now because

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we can't see it. Or is it just a clap?

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Eddie is a bit up high. Clapping above our head.

382
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Yes. I like that. And you know, just kind of that, you've got this, you've done it, well done,

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you know. A bit of self praise.

384
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Yeah, yeah. Which I always found hard to do.

385
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Now the thing I do is, and it's something I teach, is focus on the steps.

386
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Yes. Yeah, just focus on the steps.

387
00:34:35,520 --> 00:34:36,880
Yeah. Focus on what you need to do.

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The process. Focus on your routines,

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focus on the steps. So LeBron James, Michael Jordan, all of the fabulous basketballers that

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00:34:44,800 --> 00:34:48,960
I grew up idolizing. I didn't grow up with LeBron James, he's the current champion, but

391
00:34:49,600 --> 00:34:53,360
they all have routines. You see them when they're rocking up to the game. They're all in headphones,

392
00:34:53,360 --> 00:34:57,680
they're listening to the same music, they follow the same routines, and they're focusing on the

393
00:34:57,680 --> 00:35:03,440
steps. Yeah. And so a lot of athletes, they have routines that they follow because it just gets

394
00:35:03,440 --> 00:35:08,560
their mind thinking on what they need to do, not fearing the consequences and that sort of stuff.

395
00:35:08,560 --> 00:35:13,280
So you see that a lot in sport, but in business, in any area of life, if you focus on the steps

396
00:35:13,280 --> 00:35:16,400
required to complete the task, the steps required to do whatever it is you're doing,

397
00:35:17,120 --> 00:35:22,880
then you're focusing on the, not the fear of failing, but you're focusing on how you're

398
00:35:22,880 --> 00:35:26,880
going to get to the outcome you desire. Yeah. So I suppose you could even, you know,

399
00:35:26,880 --> 00:35:31,360
your lucky undies or your special tie or something if you're going into, you know,

400
00:35:31,360 --> 00:35:35,440
do a proposal or whatever you could. I don't know about lucky undies.

401
00:35:35,440 --> 00:35:39,520
You don't have lucky undies? I don't have any lucky undies. No, no, no, no, no, no. I have undies,

402
00:35:39,520 --> 00:35:44,720
not lucky undies. Because I, yeah, one thing I did want to move away from when I was playing sport

403
00:35:44,720 --> 00:35:48,320
was superstition. Yes. That if I didn't, because then if I didn't have the lucky undies with me,

404
00:35:48,320 --> 00:35:52,080
I couldn't succeed. Does that make sense? Yeah. Yeah. So I didn't want to rely on things that

405
00:35:52,080 --> 00:35:58,960
were external to me. I only ever wanted to rely on me. And so I did that as well after playing

406
00:35:58,960 --> 00:36:03,840
sport. So instead of then maybe attributing to a physical item, could you do, and I know Tony

407
00:36:03,840 --> 00:36:08,240
Robbins does this, like a power pose. Power pose, body language, yeah, all that sort of stuff.

408
00:36:08,240 --> 00:36:15,120
Absolutely. Yeah. Yeah. I've found it difficult to attribute success to external things because if

409
00:36:15,120 --> 00:36:21,280
those external things weren't there, then I'd be fearful. Yeah. So I like your affirming and

410
00:36:21,280 --> 00:36:26,880
your self-praise stuff. There's another thing that we talk about a lot off the podcast is about

411
00:36:26,880 --> 00:36:34,160
breath work and breathing and the power of breath work. So maybe before, if you're feeling anxiety,

412
00:36:34,160 --> 00:36:39,760
do you box breathing, which is, you know, breathe in for four seconds, hold for four seconds,

413
00:36:39,760 --> 00:36:44,640
out for four seconds, hold for four seconds, in for four. So you're doing that box breathing.

414
00:36:44,640 --> 00:36:48,800
That could be something that people could use to, when the anxiety or the fear is coming up.

415
00:36:48,800 --> 00:36:56,640
And yeah, one process I found that worked for me is also focusing on now. So in a simulator session

416
00:36:56,640 --> 00:37:03,600
for example, you know, blue up, brown down, which was the sky up, yeah, basically. So blue up,

417
00:37:03,600 --> 00:37:10,800
brown down. And it was just focus on where you're at. So, you know, aviate, navigate, communicate. So

418
00:37:11,440 --> 00:37:17,760
basically do what you need to survive, get in a right situation straight up. And that could be,

419
00:37:18,320 --> 00:37:23,520
you know, I'll look at the sky right now. Can I hear the bird singing right now? What's in my hand?

420
00:37:23,520 --> 00:37:30,720
And, you know, having a necklace or a ring or something that you focus on, having something to

421
00:37:30,720 --> 00:37:37,520
just take your mind off that I shouldn't be here and the anxiety that exists then because of that,

422
00:37:37,520 --> 00:37:42,480
just like, no, I'm here, breathe in, breathe out, breathe in, breathe out. Don't forget.

423
00:37:44,160 --> 00:37:51,120
And then, you know, one step at a time. Yeah. I want to kind of like

424
00:37:51,120 --> 00:37:59,520
bring it all back together. Not that we've taken it apart, but I want people to understand what

425
00:37:59,520 --> 00:38:05,840
failure actually is. It's not failure. It's not failure. There's no such thing as failure.

426
00:38:06,960 --> 00:38:13,280
It's learning. Yes. Human beings have to fail to learn. Think about it. When you're a child,

427
00:38:13,280 --> 00:38:19,600
you stand up a thousand times before you can walk. And when we're a kid, we just keep trying,

428
00:38:19,600 --> 00:38:22,720
we just keep trying, keep trying. We stand up, we fall down, we stand up, we fall down.

429
00:38:22,720 --> 00:38:26,400
Because we're seeing all of these other people doing it. Oh, yeah, stand up, fall down. You know,

430
00:38:27,600 --> 00:38:34,320
you've seen children learn to walk. And because they can't think, they don't have the language,

431
00:38:35,120 --> 00:38:38,560
they're not doubting themselves. They're not sitting there going, oh, I'm an imposter,

432
00:38:38,560 --> 00:38:42,080
I can't walk, I shouldn't be a human being. They just keep trying. But as we get older,

433
00:38:42,080 --> 00:38:46,240
when we start to develop an ego, when we start to look at failure, oh, you know, people are going

434
00:38:46,240 --> 00:38:49,760
to think, you know, we start to worry about, yeah, we're worried about what other people are thinking.

435
00:38:50,800 --> 00:38:56,640
We need to change our relationship to failure. There's no such thing. It is just learning. And

436
00:38:56,640 --> 00:39:02,080
every single day we do our best. And every single day we will learn from the previous day because

437
00:39:02,800 --> 00:39:07,200
that's what failure is. It's learning. There's no such thing as failure. So ultimately, to get

438
00:39:07,200 --> 00:39:12,800
rid of imposter syndrome, and I think I finally got rid of it. There are situations where I

439
00:39:12,800 --> 00:39:18,560
lack a bit of confidence every now and then. But I've stopped fearing what other people think

440
00:39:18,560 --> 00:39:24,400
because even when I do fail, there's no such thing as failure. I'm just learning. I'm just learning.

441
00:39:24,400 --> 00:39:30,960
And yeah, I'm not as hard on myself now as what I used to be when I was younger. What about yourself?

442
00:39:30,960 --> 00:39:32,160
I'm aiming.

443
00:39:32,160 --> 00:39:34,800
You're aiming for it. You're still on the journey.

444
00:39:34,800 --> 00:39:44,080
I am still on the journey. Yeah. But not as well as what you did with the goal. I really like what

445
00:39:44,080 --> 00:39:48,400
you were talking about, how you would instead of before you went and collected the ball, you

446
00:39:48,400 --> 00:39:56,400
replayed that situation, but with a success. This is what I now do. If there's something that didn't

447
00:39:56,400 --> 00:40:03,680
go as I wanted it to go, I redo it. And I do it with breathwork. Whilst I'm doing breathwork,

448
00:40:03,680 --> 00:40:12,960
I reimagine it successfully or how I wanted it to play out. And so then in my mind, I'm rewiring,

449
00:40:12,960 --> 00:40:15,280
hardwiring that outcome.

450
00:40:18,800 --> 00:40:24,160
Have we spoken about Life University? No. When my head hits the pillow?

451
00:40:24,160 --> 00:40:24,800
Oh, yes.

452
00:40:24,800 --> 00:40:30,400
Yeah. When my head hits the pillow, I go to Life University. It's a little thing I've been doing

453
00:40:30,400 --> 00:40:36,960
for a long time. I rewind the day, look at how it went, see if there's anything that I could have

454
00:40:36,960 --> 00:40:43,360
done better or that it didn't go the way I wanted it. And then I think, okay, how do I rewire this

455
00:40:43,360 --> 00:40:47,760
in my head? What do I do differently? And then when I go to sleep, my brain is programming myself to

456
00:40:47,760 --> 00:40:50,240
be different in the future. Nice. You like it?

457
00:40:50,240 --> 00:40:53,920
Yeah. Yeah. Cool. I think that is a fantastic...

458
00:40:54,640 --> 00:41:00,240
I just wanted to say, I really appreciate, we really appreciate all of the messages

459
00:41:00,240 --> 00:41:05,840
and emails that we've been receiving about the podcast and some of the topics people

460
00:41:05,840 --> 00:41:11,520
want to hear about and some guests that people want to hear from. It's amazing. Thank you.

461
00:41:11,520 --> 00:41:12,640
Keep them coming, please.

462
00:41:12,640 --> 00:41:17,600
It's lovely. It's lovely to hear from you all. And we've got so many suggestions about topics

463
00:41:17,600 --> 00:41:23,680
people want to learn about, so we will be recording those in the future. Yeah. Cool. Cool. And merch?

464
00:41:24,320 --> 00:41:25,360
Yes. Yes. Yes.

465
00:41:25,360 --> 00:41:26,320
We have merch.

466
00:41:26,320 --> 00:41:28,320
We do. T-shirts and hats.

467
00:41:28,320 --> 00:41:33,840
T-shirts and hats. And it has your fabulous slogan, more dogs on it.

468
00:41:33,840 --> 00:41:36,880
More dogs. We think the world will be a better place with more dogs.

469
00:41:36,880 --> 00:41:40,160
Yeah. Yeah. So how do we finish this podcast up?

470
00:41:41,600 --> 00:41:43,120
Thank you for coming on the journey with us.

471
00:41:43,120 --> 00:41:45,280
Yeah. This is all aboard.

472
00:41:45,280 --> 00:41:46,720
Yeah, it's all aboard. That's right.

473
00:41:47,280 --> 00:41:49,360
Okay. Great to see you again, Michelle.

474
00:41:49,360 --> 00:41:49,920
Thanks, Guy. Bye.

475
00:41:49,920 --> 00:41:50,480
Take care. Bye.

476
00:41:51,280 --> 00:41:52,880
So Michelle, where can they find us?

477
00:41:52,880 --> 00:41:57,920
CaptainAndTheClown.com. Where you'll find links to our websites for

478
00:41:57,920 --> 00:42:03,360
keynote speaking and corporate training. Yes. That's CaptainAndTheClown.com.

479
00:42:04,480 --> 00:42:05,520
Well, that was fun.

480
00:42:05,520 --> 00:42:06,240
That was fun.

481
00:42:07,760 --> 00:42:08,720
You're such a clown.

482
00:42:08,720 --> 00:42:10,800
The clown, Captain. Lady captain.

483
00:42:12,320 --> 00:42:15,200
And who's going to listen to this? Maybe our mums.

484
00:42:15,200 --> 00:42:23,280
Thanks, mum.

