WEBVTT 00:00:05.519 --> 00:00:08.140 there isn't a way for you to come in and just 00:00:08.140 --> 00:00:11.800 leave a rating review you have to listen to that 00:00:11.800 --> 00:00:15.900 10 first brilliant so if people know that then 00:00:15.900 --> 00:00:17.559 they're going to know when they're reading these 00:00:17.559 --> 00:00:22.660 reviews that they are real reviews yes yes not 00:00:22.660 --> 00:00:27.109 paid reviews Welcome to Fanzone, your bite -sized 00:00:27.109 --> 00:00:29.589 guide to getting the most out of the TrueFans 00:00:29.589 --> 00:00:33.350 podcast app. In each episode, we'll discuss an 00:00:33.350 --> 00:00:36.369 aspect of the app and hopefully answer any questions 00:00:36.369 --> 00:00:39.850 you may have about it. Plus, when you listen 00:00:39.850 --> 00:00:42.950 to Fanzone in TrueFans, you can earn as you 00:00:42.950 --> 00:00:45.890 listen and use your earnings to support your 00:00:45.890 --> 00:00:48.880 favourite podcasters. I'm Claire Waite Brown, 00:00:49.000 --> 00:00:51.299 independent podcaster and all -round podcast 00:00:51.299 --> 00:00:54.600 enthusiast. And I'm Sam Sethi, the CEO and founder 00:00:54.600 --> 00:00:59.039 of TrueFans. We're back looking at the tabs 00:00:59.039 --> 00:01:02.259 that appear on the show screen of a podcast. 00:01:02.679 --> 00:01:05.840 After activity, there are two tabs, comments, 00:01:05.959 --> 00:01:08.590 and then after that, clips. Now, I've put these 00:01:08.590 --> 00:01:10.849 together because we've already talked about comments 00:01:10.849 --> 00:01:14.409 and clips for individual episodes. We talked 00:01:14.409 --> 00:01:17.450 about those in episodes 16 and 17 of Fanzone. 00:01:17.709 --> 00:01:21.150 Sam, can you tell me what these tabs do at this 00:01:21.150 --> 00:01:23.939 level, at the show level? Yeah, this is just 00:01:23.939 --> 00:01:26.540 simply an aggregation of all the comments that 00:01:26.540 --> 00:01:28.859 you might have found in individual episodes. 00:01:29.140 --> 00:01:31.400 We thought it would be a good way for content 00:01:31.400 --> 00:01:33.400 creators to be able to see all of their comments. 00:01:33.459 --> 00:01:35.140 They can see this in their dashboard as well, 00:01:35.219 --> 00:01:38.780 but also users, listeners, fans who might want 00:01:38.780 --> 00:01:40.959 to go and see what sort of comments have been 00:01:40.959 --> 00:01:43.560 left for this podcast by other people. Instead 00:01:43.560 --> 00:01:45.920 of having to go episode by episode to see the 00:01:45.920 --> 00:01:48.719 comment tab, they can now see an aggregated view, 00:01:48.859 --> 00:01:51.620 which is what we have here. And it's the same 00:01:51.620 --> 00:01:53.959 with clips, isn't it? If clips have been made, 00:01:54.019 --> 00:01:57.280 you'll see all of the clips for that show. Correct. 00:01:57.719 --> 00:01:59.560 Also in the top right hand corner, you can see 00:01:59.560 --> 00:02:02.159 the metadata, which is a summary of everyone. 00:02:02.400 --> 00:02:05.079 So you can see how many comments without payments 00:02:05.079 --> 00:02:06.920 and how many super comments were made as well. 00:02:06.939 --> 00:02:09.419 And the total that's been paid to this podcast. 00:02:09.800 --> 00:02:12.439 And we've got filter options. What are our options 00:02:12.439 --> 00:02:15.610 this time? Date and amount. So you might want 00:02:15.610 --> 00:02:18.150 to filter it by date. So show me everything in 00:02:18.150 --> 00:02:20.650 April, May, June, or whatever it may be, or show 00:02:20.650 --> 00:02:23.389 me everything as an amount. So you might say, 00:02:23.509 --> 00:02:25.990 only show me super comments in effect. That's 00:02:25.990 --> 00:02:28.009 what it would filter out. It would take all the 00:02:28.009 --> 00:02:31.509 non -paid comments out from that list view. Yeah. 00:02:32.009 --> 00:02:35.509 So both of these comments more so than clips, 00:02:35.770 --> 00:02:37.770 although I guess clips could be useful for this. 00:02:38.270 --> 00:02:42.110 are useful for listeners to, new listeners perhaps, 00:02:42.229 --> 00:02:45.050 to have a little look at what other people, how 00:02:45.050 --> 00:02:47.370 they've been reacting to the show. And then the 00:02:47.370 --> 00:02:51.009 third tab along is reviews, which is what we're 00:02:51.009 --> 00:02:55.789 used to looking at in more traditional podcast 00:02:55.789 --> 00:03:01.229 apps. So there we can see how many stars and 00:03:01.229 --> 00:03:04.409 actual reviews that the show has had. Pretty 00:03:04.409 --> 00:03:10.090 self -explanatory. We can sort by published date 00:03:10.090 --> 00:03:14.949 or highest rated. Interesting. And again, the 00:03:14.949 --> 00:03:18.330 metadata is up the top there as well. I have 00:03:18.330 --> 00:03:21.789 a question though, Sam. I'm not quite sure how 00:03:21.789 --> 00:03:25.789 you leave a review for an episode. I'm very pleased 00:03:25.789 --> 00:03:28.409 to say lots of people have left ratings and reviews, 00:03:28.610 --> 00:03:30.650 but I haven't looked into how to do it myself. 00:03:30.750 --> 00:03:34.539 How do you do it? So we made it slightly different 00:03:34.539 --> 00:03:38.120 to other apps. So if you went to Apple, you don't 00:03:38.120 --> 00:03:40.319 even have to listen to the show and you can leave 00:03:40.319 --> 00:03:42.780 a rating, which I think is wrong. On Spotify, 00:03:42.879 --> 00:03:45.520 you have to listen to, I think, five seconds 00:03:45.520 --> 00:03:48.319 of a episode and then they will allow you to 00:03:48.319 --> 00:03:51.300 leave a review or rating. We decided that you 00:03:51.300 --> 00:03:54.780 have to listen to 10 % of a show before you can 00:03:54.780 --> 00:03:57.479 leave a rating or a review. So what happens is 00:03:57.479 --> 00:04:00.530 you play an episode. If you go beyond the 10%, 00:04:00.530 --> 00:04:03.469 when you stop listening to that episode, we will 00:04:03.469 --> 00:04:06.169 pop up a window that says, would you like to 00:04:06.169 --> 00:04:08.830 leave a rating or review? If you choose not to 00:04:08.830 --> 00:04:11.930 at that time, that's fine. What you can then 00:04:11.930 --> 00:04:15.330 do is go to the episode more icon and there will 00:04:15.330 --> 00:04:17.930 be a rating and review menu option available 00:04:17.930 --> 00:04:20.569 for you there because we know you've listened 00:04:20.569 --> 00:04:23.470 to that show more than 10 % and therefore you 00:04:23.470 --> 00:04:25.449 click on it and it will bring the pop -up window 00:04:25.449 --> 00:04:28.329 to leave a rating or review. If you've not listened 00:04:28.329 --> 00:04:31.709 to 10%, then you cannot leave a rating or review 00:04:31.709 --> 00:04:35.189 and there will be no option after the episode 00:04:35.189 --> 00:04:37.769 either to come in and leave one. There isn't 00:04:37.769 --> 00:04:40.370 a way for you to come in and just leave a rating 00:04:40.370 --> 00:04:42.910 or review. You have to have listened to that 00:04:42.910 --> 00:04:46.670 10 % first. Brilliant. So if people know that, 00:04:46.790 --> 00:04:48.389 then they're going to know when they're reading 00:04:48.389 --> 00:04:52.149 these reviews that they are real reviews. Yes. 00:04:52.949 --> 00:04:55.930 Yes. Not paid reviews, not somebody who's... 00:04:56.250 --> 00:04:58.750 Come in and ask them to leave a review, even 00:04:58.750 --> 00:05:00.750 if they haven't listened to the episode. Yeah. 00:05:01.250 --> 00:05:05.069 Thank you very much. You're very welcome. Thanks 00:05:05.069 --> 00:05:07.649 so much for listening. There are lots more episodes 00:05:07.649 --> 00:05:10.310 of Fanzone for you to get stuck into and that 00:05:10.310 --> 00:05:12.730 show you how to make the most of the fab features 00:05:12.730 --> 00:05:15.949 that this forward -looking podcast app has to 00:05:15.949 --> 00:05:19.709 offer podcast listeners and creators alike. We'd 00:05:19.709 --> 00:05:21.970 love to hear from you. You can send us a comment 00:05:21.970 --> 00:05:24.949 on TrueFans, more about that in the Fanzone 00:05:24.949 --> 00:05:29.129 episode on comments, or email support@truefans 00:05:29.129 --> 00:05:30.230 .fm.