there isn't a way for you to come in and just
leave a rating review you have to listen to that
10 first brilliant so if people know that then
they're going to know when they're reading these
reviews that they are real reviews yes yes not
paid reviews Welcome to Fanzone, your bite -sized
guide to getting the most out of the TrueFans
podcast app. In each episode, we'll discuss an
aspect of the app and hopefully answer any questions
you may have about it. Plus, when you listen
to Fanzone in TrueFans, you can earn as you
listen and use your earnings to support your
favourite podcasters. I'm Claire Waite Brown,
independent podcaster and all -round podcast
enthusiast. And I'm Sam Sethi, the CEO and founder
of TrueFans. We're back looking at the tabs
that appear on the show screen of a podcast.
After activity, there are two tabs, comments,
and then after that, clips. Now, I've put these
together because we've already talked about comments
and clips for individual episodes. We talked
about those in episodes 16 and 17 of Fanzone.
Sam, can you tell me what these tabs do at this
level, at the show level? Yeah, this is just
simply an aggregation of all the comments that
you might have found in individual episodes.
We thought it would be a good way for content
creators to be able to see all of their comments.
They can see this in their dashboard as well,
but also users, listeners, fans who might want
to go and see what sort of comments have been
left for this podcast by other people. Instead
of having to go episode by episode to see the
comment tab, they can now see an aggregated view,
which is what we have here. And it's the same
with clips, isn't it? If clips have been made,
you'll see all of the clips for that show. Correct.
Also in the top right hand corner, you can see
the metadata, which is a summary of everyone.
So you can see how many comments without payments
and how many super comments were made as well.
And the total that's been paid to this podcast.
And we've got filter options. What are our options
this time? Date and amount. So you might want
to filter it by date. So show me everything in
April, May, June, or whatever it may be, or show
me everything as an amount. So you might say,
only show me super comments in effect. That's
what it would filter out. It would take all the
non -paid comments out from that list view. Yeah.
So both of these comments more so than clips,
although I guess clips could be useful for this.
are useful for listeners to, new listeners perhaps,
to have a little look at what other people, how
they've been reacting to the show. And then the
third tab along is reviews, which is what we're
used to looking at in more traditional podcast
apps. So there we can see how many stars and
actual reviews that the show has had. Pretty
self -explanatory. We can sort by published date
or highest rated. Interesting. And again, the
metadata is up the top there as well. I have
a question though, Sam. I'm not quite sure how
you leave a review for an episode. I'm very pleased
to say lots of people have left ratings and reviews,
but I haven't looked into how to do it myself.
How do you do it? So we made it slightly different
to other apps. So if you went to Apple, you don't
even have to listen to the show and you can leave
a rating, which I think is wrong. On Spotify,
you have to listen to, I think, five seconds
of a episode and then they will allow you to
leave a review or rating. We decided that you
have to listen to 10 % of a show before you can
leave a rating or a review. So what happens is
you play an episode. If you go beyond the 10%,
when you stop listening to that episode, we will
pop up a window that says, would you like to
leave a rating or review? If you choose not to
at that time, that's fine. What you can then
do is go to the episode more icon and there will
be a rating and review menu option available
for you there because we know you've listened
to that show more than 10 % and therefore you
click on it and it will bring the pop -up window
to leave a rating or review. If you've not listened
to 10%, then you cannot leave a rating or review
and there will be no option after the episode
either to come in and leave one. There isn't
a way for you to come in and just leave a rating
or review. You have to have listened to that
10 % first. Brilliant. So if people know that,
then they're going to know when they're reading
these reviews that they are real reviews. Yes.
Yes. Not paid reviews, not somebody who's...
Come in and ask them to leave a review, even
if they haven't listened to the episode. Yeah.
Thank you very much. You're very welcome. Thanks
so much for listening. There are lots more episodes
of Fanzone for you to get stuck into and that
show you how to make the most of the fab features
that this forward -looking podcast app has to
offer podcast listeners and creators alike. We'd
love to hear from you. You can send us a comment
on TrueFans, more about that in the Fanzone
episode on comments, or email support@truefans
.fm.