1 00:00:00,000 --> 00:00:13,000 As a listener, you can choose to send any tokens that you may have in your wallet to 2 00:00:13,000 --> 00:00:20,280 podcasts. And the podcasters who make those shows receive those tokens, then they can 3 00:00:20,280 --> 00:00:25,720 choose to either use those tokens to support other podcasts, or they can actually withdraw 4 00:00:25,720 --> 00:00:32,040 those funds to their bank account, meaning the listener can actually financially support 5 00:00:32,040 --> 00:00:35,520 their favourite podcasters. 6 00:00:35,520 --> 00:00:40,760 Welcome to Fanzone, your bite-size guide to getting the most out of the TrueFans podcast 7 00:00:40,760 --> 00:00:46,920 app. In each episode, we'll discuss an aspect of the app and hopefully answer any questions 8 00:00:46,920 --> 00:00:53,080 you may have about it. Plus, when you listen to Fanzone in TrueFans, you can earn as 9 00:00:53,080 --> 00:00:59,600 you listen and use your earnings to support your favourite podcasters. I'm Claire Waite Brown, 10 00:00:59,600 --> 00:01:02,920 independent podcaster and all-round podcast enthusiast. 11 00:01:02,920 --> 00:01:06,720 And I'm Sam Sethi, the CEO and founder of TrueFans. 12 00:01:06,720 --> 00:01:15,900 Okay, let's talk a bit more about our TrueFans wallet. When I joined TrueFans, see 13 00:01:15,900 --> 00:01:23,120 episode three, I was given a digital wallet. Why, Sam, was I given that wallet? 14 00:01:23,120 --> 00:01:29,480 Your digital wallet stores your tokens. The tokens are monetary tokens that you can give 15 00:01:29,480 --> 00:01:35,000 to your favourite creators, podcasters. So it has to be stored somewhere and that's all 16 00:01:35,000 --> 00:01:37,200 the digital wallet is. 17 00:01:37,200 --> 00:01:45,160 So as a listener, you can choose to send any tokens that you may have in your wallet to 18 00:01:45,160 --> 00:01:48,840 podcasts. And we're going to talk in the future about the various different ways that you 19 00:01:48,840 --> 00:01:56,360 can do that. And the podcasters who make those shows receive those tokens, then they can 20 00:01:56,360 --> 00:02:01,800 choose to either use those tokens to support other podcasts, or they can actually withdraw 21 00:02:01,800 --> 00:02:08,160 those funds to their bank account. Meaning the listener can actually financially support 22 00:02:08,160 --> 00:02:11,480 their favourite podcasters, which sounds fabulous. 23 00:02:11,480 --> 00:02:18,920 It is. And once you've got used to giving your favourite podcasters some tokens, it becomes 24 00:02:18,920 --> 00:02:22,080 quite addictive actually, because you then want to find more and more people you can 25 00:02:22,080 --> 00:02:23,640 give tokens to. 26 00:02:23,640 --> 00:02:30,300 Brilliant. You're a big fan of gamification, Sam, and you set up ways in the TrueFans 27 00:02:30,300 --> 00:02:36,020 app that people can earn some of these tokens to get them started. Tell me more about some 28 00:02:36,020 --> 00:02:37,560 of these. 29 00:02:37,560 --> 00:02:42,680 So when you join, you get given your wallet. And when you complete certain tasks, which 30 00:02:42,680 --> 00:02:47,960 we've used to help you understand TrueFans. So when you've done your first comment, or 31 00:02:47,960 --> 00:02:52,960 when you've done your first super comment, or when you've streamed your first show, so 32 00:02:52,960 --> 00:02:59,240 you've paid to listen to a show, you will actually earn more tokens from us, because 33 00:02:59,240 --> 00:03:05,500 we want you to learn how to use TrueFans by actually giving you tokens back as a reward. 34 00:03:05,500 --> 00:03:10,240 So that's the first part of the gamification. The second part of the gamification is you 35 00:03:10,240 --> 00:03:14,800 will go to trailers and you'll be able to see there's a whole host of trailers from 36 00:03:14,800 --> 00:03:20,960 a variety of podcasts. And it'll say you can earn while listening. And you go, oh, so you 37 00:03:20,960 --> 00:03:25,520 give yourself three minutes, maybe some of them are one minute, some are two minutes. 38 00:03:25,520 --> 00:03:30,640 So if you give us your time and attention, or you give those creators your time and attention, 39 00:03:30,640 --> 00:03:35,840 you will see the amount of tokens you can earn in your wallet. And then later on, we've 40 00:03:35,840 --> 00:03:42,440 built in three other elements of gamification. So the first one's being a super fan. As you 41 00:03:42,440 --> 00:03:48,800 listen to shows, as you comment on shows, you share episodes, create clips, maybe do 42 00:03:48,800 --> 00:03:55,540 other things for that podcaster, you will earn points towards becoming a super fan. 43 00:03:55,540 --> 00:04:01,080 And then there are leaderboards or individual podcasts and a leaderboard for the overall 44 00:04:01,080 --> 00:04:06,280 super fan for TrueFans as well. So you can see how you can earn and get yourself up the 45 00:04:06,280 --> 00:04:11,520 leaderboards and those will eventually result in exclusive things that you can do. Maybe 46 00:04:11,520 --> 00:04:16,760 the creator will give you early access to an episode, maybe they'll give you first refusal 47 00:04:16,760 --> 00:04:21,520 on tickets to their live show, or maybe in the merchandise store, you'll get a discount 48 00:04:21,520 --> 00:04:26,140 on a T-shirt. So there's many different ways being a super fan can reward you. But one 49 00:04:26,140 --> 00:04:34,560 way is when you are the super fan of a show, you get 1% of any payments from other users 50 00:04:34,560 --> 00:04:40,880 that they receive. So you can earn more money by being the super fan into your wallet from 51 00:04:40,880 --> 00:04:45,640 other people paying your favorite creator. Of course, you can lose being a super fan 52 00:04:45,640 --> 00:04:50,880 if you become inactive. So it's worth you remaining active with your favorite podcasts. 53 00:04:50,880 --> 00:04:57,000 And finally, we will be issuing out good old badges. There'll be badges for when you join, 54 00:04:57,000 --> 00:05:02,720 when you listen to so many episodes, when you've done certain tasks and reached certain 55 00:05:02,720 --> 00:05:09,280 milestones within the system. So you have the ability to be a super fan, get on leaderboards, 56 00:05:09,280 --> 00:05:15,280 earn badges and earn tokens. So that's all about gamification. 57 00:05:15,280 --> 00:05:17,160 Brilliant. 58 00:05:17,160 --> 00:05:22,000 Sam has just mentioned a couple of things that we will be covering in more detail in 59 00:05:22,000 --> 00:05:29,240 future episodes. But if you want to get ahead, click on the avatar at top right of the TrueFans 60 00:05:29,240 --> 00:05:36,880 screen and a sidebar of delightful options will appear. This is where you can find the 61 00:05:36,880 --> 00:05:43,640 trailers Sam talked about and listen to a few to begin adding tokens to your wallet. 62 00:05:43,640 --> 00:05:49,120 You can also click on super fans to see who is currently topping the leaderboard for the 63 00:05:49,120 --> 00:05:55,120 app in general. We'll look at how to find leaderboards for specific shows a bit further 64 00:05:55,120 --> 00:05:57,160 down the line. 65 00:05:57,160 --> 00:06:03,040 Skip back to episode one to be reminded of how you can also earn tokens in your wallet 66 00:06:03,040 --> 00:06:07,240 by listening to episodes of Fanzone. 67 00:06:07,240 --> 00:06:13,280 So the gamification is all about helping you discover more podcasts, helping you interact 68 00:06:13,280 --> 00:06:18,080 through your activity and earn through monetization. So discovery, interactivity and monetization 69 00:06:18,080 --> 00:06:22,520 are elements that gamification enables us to do. 70 00:06:22,520 --> 00:06:30,680 Yeah, thank you. I can go into my settings where I can manage my wallet. Can you start 71 00:06:30,680 --> 00:06:35,240 by just giving me a brief description of how I go to my settings and get to my wallet? 72 00:06:35,240 --> 00:06:41,840 And then when I'm there, what things might I want to do with my wallet settings, please? 73 00:06:41,840 --> 00:06:46,600 Okay, so first of all, in the top right hand corner, you'll see your avatar. If you've 74 00:06:46,600 --> 00:06:51,440 uploaded your picture, you'll see it or it'll be a picture of the true fans logo. When you 75 00:06:51,440 --> 00:06:56,280 click on that, the first thing you'll see is how many tokens you currently have in your 76 00:06:56,280 --> 00:07:02,080 wallet. So that's a very quick visual indicator. Then you can scroll down to settings. And 77 00:07:02,080 --> 00:07:08,160 when you go into there, you'll get a new dashboard scroll down on the left hand side to wallet, 78 00:07:08,160 --> 00:07:13,200 and then it'll take you to the section in your settings just specifically for wallets. 79 00:07:13,200 --> 00:07:17,560 The first thing again is you'll see how much is in your wallet. Now, if your wallet is 80 00:07:17,560 --> 00:07:22,240 running low, the first thing you might want to do is top up your wallet. And we've made 81 00:07:22,240 --> 00:07:27,920 that super simple. You click one button, you say how much you want to top it up with. So 82 00:07:27,920 --> 00:07:34,480 in your local currency, 10 pounds, $10, 10 euros, we will tell you how many tokens that 83 00:07:34,480 --> 00:07:40,920 is equivalent to you then press purchase. And we use Stripe to make that payment. So 84 00:07:40,920 --> 00:07:45,440 it will come from your Stripe account. And if you haven't got one, you quickly set up 85 00:07:45,440 --> 00:07:50,460 one but then the next time you go back, you will just have one click access. You can do 86 00:07:50,460 --> 00:07:56,960 this on your mobile phone with Apple Pay or Google Pay or PayPal. And it's very simple 87 00:07:56,960 --> 00:08:02,400 therefore to top up your wallet. So that's step one. The next thing you'll see is a subscribe 88 00:08:02,400 --> 00:08:08,000 button. And what does that mean? It means that you don't want to have to manually top 89 00:08:08,000 --> 00:08:14,900 up your wallet all the time. You can set a monthly subscription. So you click on subscribe, 90 00:08:14,900 --> 00:08:22,060 you choose the amount 3, 5, 10 or more that you would like to have auto top up every month. 91 00:08:22,060 --> 00:08:27,320 And each month we will then charge your credit card or bank account and then top up your 92 00:08:27,320 --> 00:08:32,280 wallet for you. You can also pause those subscriptions if you want, or you can go back 93 00:08:32,280 --> 00:08:36,980 in and manage your subscription and change the amount higher or lower. So that makes 94 00:08:36,980 --> 00:08:42,680 it very easy to run a wallet with a auto top up facility. 95 00:08:42,680 --> 00:08:47,740 Underneath that, I've got something that says budget limit. What does that mean? 96 00:08:47,740 --> 00:08:54,320 One of the things that you can do in TrueFans is you can stream tokens to your favourite 97 00:08:54,320 --> 00:09:00,560 creator. So you can say I would like to pay 5 tokens, 10 tokens, 50 tokens a minute to 98 00:09:00,560 --> 00:09:07,280 my favourite creator, and that will come out of your wallet. Or you can switch that to 99 00:09:07,280 --> 00:09:14,240 support. And what support means is I would like to pay in advance for the full length 100 00:09:14,240 --> 00:09:20,120 of the next episode that is published by my creator. So with stream, you're only paying 101 00:09:20,120 --> 00:09:25,800 for what you listen to. So if you listen to 5, 10 or 15 minutes of an hour podcast, you 102 00:09:25,800 --> 00:09:29,840 only pay for that amount. Of course, you don't have to pay anything if you want, you can 103 00:09:29,840 --> 00:09:35,160 set that value to zero. But if you've chosen to make a small micro payment, then you only 104 00:09:35,160 --> 00:09:40,000 pay for the amount you want when you stream. With support, you're saying I really would 105 00:09:40,000 --> 00:09:45,360 like to support this creator. So whether I listen to 5, 10 or 15 minutes or the whole 106 00:09:45,360 --> 00:09:52,800 episode, I want to pay for the whole episode. So we then work out what the value of that 107 00:09:52,800 --> 00:09:58,320 whole episode is, which is the amount per minute times the total time of the episode 108 00:09:58,320 --> 00:10:03,840 to give you a cost for that episode. And that's what we would take out of your wallet. But 109 00:10:03,840 --> 00:10:08,240 we realised that there is a problem. You could empty your wallet and you wouldn't know about 110 00:10:08,240 --> 00:10:13,960 it before you came back to your wallet. So now what you can do is you can put a budget 111 00:10:13,960 --> 00:10:20,480 limit. So let's say your monthly top up is £10 a month, but you might want to put your 112 00:10:20,480 --> 00:10:26,720 budget limit at £5. So I'll support my favourite shows that I'm a fan of. And when they produce 113 00:10:26,720 --> 00:10:33,240 a new episode, I will give them whatever the value of that episode is, maybe £1.10 or 114 00:10:33,240 --> 00:10:39,160 50 cents. It can be anything depending on the length of the episode. But when my budget 115 00:10:39,160 --> 00:10:45,540 runs out, my budget limit, then don't make any more payments from my actual full wallet. 116 00:10:45,540 --> 00:10:50,640 So it's a way of protecting you from having your wallet fully emptied by having a budget 117 00:10:50,640 --> 00:10:54,280 limit on what you want in order to support your favourite creators. 118 00:10:54,280 --> 00:11:03,480 Yeah, brilliant. I just wanted to re-clarify here that all of these payment options for 119 00:11:03,480 --> 00:11:09,840 podcasts are completely optional. So we're not saying that because you listen, you will 120 00:11:09,840 --> 00:11:16,320 be paying. You are in complete control. If you want to pay something to a podcast, then 121 00:11:16,320 --> 00:11:21,320 you can do that. And we'll talk a little bit more about defaults in a moment as well. But 122 00:11:21,320 --> 00:11:25,400 there's still just like any other podcast app, you can still listen to any show you 123 00:11:25,400 --> 00:11:28,560 want without paying a penny, can't you, Sam? 124 00:11:28,560 --> 00:11:32,800 Exactly. And just the same way as when you're not logged in, you can listen to any show 125 00:11:32,800 --> 00:11:37,600 for free. When you are logged in, you could equally listen to any show for free. 126 00:11:37,600 --> 00:11:43,120 Okay. So if you are interested in supporting podcasters, which is a lovely thing to do 127 00:11:43,120 --> 00:11:48,040 and podcasters will be very, very grateful to you. There are two more things I wanted 128 00:11:48,040 --> 00:11:52,200 to mention in the settings, in the wallet settings, because I'm looking at the screen 129 00:11:52,200 --> 00:12:00,640 now, Sam. I've got here display currency and I've got a toggle for fiat and sats. What 130 00:12:00,640 --> 00:12:04,080 does that mean? 131 00:12:04,080 --> 00:12:08,600 Fiat currency is just your local currency. So dollars, pounds, euros, Aussie dollars, 132 00:12:08,600 --> 00:12:13,920 Swiss francs, whatever it may be. Most people are very comfortable in seeing any payments 133 00:12:13,920 --> 00:12:20,640 they make in their local currency. We understand 10p or 50 cents. That's where people are more 134 00:12:20,640 --> 00:12:26,160 comfortable starting out using TrueFans. So we default it when we show any payments in 135 00:12:26,160 --> 00:12:32,240 your local currency. But of course, as you get used to using Bitcoin micropayments, 136 00:12:32,240 --> 00:12:37,560 sats, which are what we call tokens, then it's very simple for you to switch into that 137 00:12:37,560 --> 00:12:44,440 model and then you'll see everything becomes 1000 sats or 1000 tokens. When you first join 138 00:12:44,440 --> 00:12:49,080 TrueFans, we want it to be very comfortable for you to understand. And so we put everything 139 00:12:49,080 --> 00:12:54,560 in your local currency. But as you get more aware of how you can use micro payments, you 140 00:12:54,560 --> 00:12:57,120 may want to switch to using token sats. 141 00:12:57,120 --> 00:13:00,760 Yeah. So it's a matter of choice. It's just a matter of preference, isn't it? 142 00:13:00,760 --> 00:13:01,760 It is. 143 00:13:01,760 --> 00:13:07,540 If you did want to start giving some payments, you also have an option in the wallet settings 144 00:13:07,540 --> 00:13:15,480 to set up default payments. And we will talk more about how you can pay shows, for example, 145 00:13:15,480 --> 00:13:22,120 with super comments. But this is just a place where you can set up something that will automatically 146 00:13:22,120 --> 00:13:25,680 default pay a certain amount, isn't that right? 147 00:13:25,680 --> 00:13:31,480 Correct. So the first way that you probably learn to pay your favorite creator was go 148 00:13:31,480 --> 00:13:38,680 to an episode, click on the icon for your local currency, and it will then say how many 149 00:13:38,680 --> 00:13:43,120 pennies, pounds, cents would you like to pay per minute for listening to this podcast? 150 00:13:43,120 --> 00:13:47,520 Every time you go to a new episode, you would have to put in the amount you want to pay 151 00:13:47,520 --> 00:13:53,360 for that episode. So one way that you can have that automated is to put a default amount 152 00:13:53,360 --> 00:13:59,680 into your play button. So you can say every time I play an episode, I want it to default 153 00:13:59,680 --> 00:14:08,920 to 10p or 30 cents or 100 sats. And so we will then look at your defaults and then make 154 00:14:08,920 --> 00:14:14,040 you aware that that's the cost for each episode. It makes it easier once you're comfortable 155 00:14:14,040 --> 00:14:19,400 with making those micro payments, because you don't have to manually update each episode 156 00:14:19,400 --> 00:14:22,960 every time. We will just pick it up from your default settings. 157 00:14:22,960 --> 00:14:26,440 Yeah. And to begin with, that is set at nothing. 158 00:14:26,440 --> 00:14:30,480 Absolutely zero. Zilch, nothing at all. 159 00:14:30,480 --> 00:14:35,960 Brilliant. As I mentioned, we will go into more detail about how you can stream and how 160 00:14:35,960 --> 00:14:42,160 you can add super comments that involves using your tokens. And this episode will be the 161 00:14:42,160 --> 00:14:47,120 one that you come back to just to get a grounding in all of that. So thank you so much for explaining 162 00:14:47,120 --> 00:14:48,120 the wallet, Sam. 163 00:14:48,120 --> 00:14:49,120 Pleasure, Claire. Thank you. 164 00:14:49,120 --> 00:14:55,280 Thanks so much for listening. There are lots more episodes of Fan Zone for you to get stuck 165 00:14:55,280 --> 00:15:00,240 into and that show you how to make the most of the fab features that this forward looking 166 00:15:00,240 --> 00:15:06,480 podcast app has to offer podcast listeners and creators alike. We'd love to hear from 167 00:15:06,480 --> 00:15:11,560 you. You can send us a comment on TrueFans, more about that in the Fanzone episode on 168 00:15:11,560 --> 00:15:26,560 comments or email support at truefans.fm.