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Welcome back to Teaching the Unteachables, where we dive into methods for teaching and

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learning for professionals like you.

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Are you looking for more resources?

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Then join us on our live weekly webcast, learn more at escogroove.org.

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All right everyone, thanks for joining us again.

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Hanging out today with Greg Castro.

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Greg, how are you buddy?

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Doing great, how are you?

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I am doing just unbelievably well.

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And I so much appreciate you joining us for this podcast, because this is the whole reason

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that we started doing the webcast and now the podcast, is resources, particularly for

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new instructors.

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So let's talk about investing in yourself and investing in becoming better in the career,

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business man, you're exactly what this role is about.

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So tell me a little bit about yourself and how long you've been in the industry.

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Of course, yeah.

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So I want to thank you first off for having me on the show.

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Excited to be here.

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So I started off in the HVAC industry as an install helper.

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I actually went in not knowing anything about HVAC.

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How old were you, Greg?

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I was 21, about a turn 22.

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That's about when I got in.

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Yeah, I wish I started earlier, but that's the time the opportunity came around.

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And so I went in and I came from the automotive industry and I had no idea what gauges were.

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I had no idea anything about HVAC.

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And I went into the interview and I told them, hey, I have zero to no knowledge on HVAC.

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I never touched gauges.

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I don't even know how refrigeration works.

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But I believe to be a trainable person that will constantly be learning and constantly

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looking to invest into myself.

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And they said, awesome, come on in, join us and we'll teach you along the way what it

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is to be an HVAC technician installer.

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And that's how I started.

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No perspective going in where you're going to end up.

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None whatsoever, which was exciting.

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Yeah, it is, man.

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That's one of the great things about the industry.

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You don't know what you're getting into.

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Yeah.

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And I was afraid at first because all I knew were automotives and vehicles.

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That's your hands on.

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Hands on, yeah.

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And to go from something that you know to something that you don't know at all is scary.

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You know, it's crazy how interconnected the automotive industry and the HVAC industry

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is.

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I bring this up all the time on how technology is changing and the comparisons that have

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happened in that industry.

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I worked 16 years part time at AutoZone.

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Wow.

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I get it, man.

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And I couldn't get away.

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I loved helping people and I loved the discounts on parts because I'm always tinkering with

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my own crap.

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Same.

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Yeah.

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So I stayed on up until five years ago, maybe four or five years ago.

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So yeah, I was doing HVAC and I was doing automotive at the same time.

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So I 100% get it.

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You know, if you like working with your hands, you like troubleshooting, you like fixing

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things, you like machinery, electrical, it's just part of it.

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So you get into the field, right?

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And you went a long way in a short period of time.

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Tell me about how that happened.

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Well, as an installer, you know, we started doing these installs and I started picking

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it all up.

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And I remember the day before that I went in for my first day, I was online looking

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for anything that I could find because I had no idea what I was getting into.

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And I was like investing in yourself.

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Yeah, I was, hey, let me go on YouTube.

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What does an install day look like?

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What do they do?

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And then all these, you know, new things started coming up.

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How does the vacuum pump work?

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How does refrigeration work?

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And at that moment, I was like, this is deeper than I thought.

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The hook was in.

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Yeah.

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And that was the day before my first day.

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And so I went in and after my first day, I was like, hey, I have to learn this.

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I can't just, you know, hang out and, you know, not really be the guy that's in it and

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actually doing the work.

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I really have to get in this and learn it to a T. And so a few years went by of me doing

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installs and surprisingly doing as installs, I still wasn't too sure of what I was doing.

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Right.

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I was, I was just putting the stuff together.

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And at one point I was like, hey, I have to learn this.

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I can't just get by no more.

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I got to go to the next level.

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Yeah.

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And at that point I went online again, looking how to become a technician, learning all the

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resources that were out there.

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And during the time, I don't feel like there was too much going on or if there was, I wasn't

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aware of it of, you know, Instagram showing, you know, yeah, online and social education.

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Yeah, sure.

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But I did come across a few YouTube videos and I started learning that way.

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And from then on, I just kept investing to myself and I kept trying to find new things

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to learn.

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And I got to the point where, you know, I became a technician and you come across all

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these other issues that you have to learn now and you just spend the time to master

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your craft.

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Right.

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So just a matter of investing yourself further in your education.

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At what point along the way did you decide that you wanted to start giving back to the

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industry?

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So that was after doing the tech work and becoming, you know, a trainer at a company,

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I saw what the new guys were coming in, all these students who had just left school, they

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were going into the industry and they would come work at the company I was currently at.

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And it was how green they were and how they had spent a large amount of money in school.

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And at that point I said, hey, I would love to give my input and along that way, along

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that way.

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And eventually I became an instructor and I've been loving it because you get guys in

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here who were just like me, who didn't know anything, but you can see their drive and

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you can see how much they want it.

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And it just, it fuels me as an instructor to, to kind of look at myself when I was younger

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and wish that I had some of these resources and just help them out.

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Yeah.

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And that's exactly how we end up in this role is giving back and providing some assistance

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to people who were in similar places that we were when we got into the industry.

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So kudos man.

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Yeah.

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And one of the big eye openers too was this year was actually my first year going to the

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HVAC excellence show.

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Yeah.

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Tell me a little bit about that.

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What was the motivating factor for that?

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Where do you even hear about it?

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Cause you know, this is, this is my realm, but I always want to know what does it look

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like from the outside?

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So luckily the, the school that I'm working for now, they're very in touch with, with

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Esco.

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Excellent.

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And so when I came in, you know, everyone was Esco this, Esco that you can find tons

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of resources on Esco.

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If you don't know how to teach this particular, you know, subject Esco has a book on it.

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And I just kept hearing Esco, Esco over and over again.

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And I was like, well, how do I get there?

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What do I do?

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And you know, they showed me the ropes.

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They showed me the online courses and everything.

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And then that's when, when they were like, Hey, we're, they're going to have HVAC excellence.

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Had never heard of it.

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I never been, we signed up.

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We went, it was in Vegas.

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Great time.

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Got to meet a lot of great people who are out there doing it, who've been about educating

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and investing themselves for a long, long time.

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And so hearing from people like that, it just motivates you want to be better, to be able

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to teach better.

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And one of the only ways to do that is to have these resources that the Esco has.

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Yeah, absolutely.

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I mean, I'm so glad you reached out to me to talk about this on the podcast.

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You know, I went, I started teaching in 2018.

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So I'm the same way.

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I just spent a long time out in the field.

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I probably spent too much time out in the field, but I had gotten to, you know, kind

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of one of those plateaus, you know, I spent a couple of decades out there.

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You know, I just, I got to a point where I was looking to, just like you're doing, giving

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back and just doing something from a different perspective.

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And I wasn't even a hundred percent sure.

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That's what I wanted to do.

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I had a recruiter reach out and was like, Hey, I think you missed the ball.

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I think you're supposed to be teaching.

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I'm like, what?

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I'm, I like what I'm doing.

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He's like, yeah, but you like people, don't you?

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He said, let me ask you this question.

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Why you been working at AutoZone for 16 years part time?

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I'm like, dang man.

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I hate when people ask me that because I can't get away from it.

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He's like, yeah, it's cause of the people, isn't it?

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I was like, Oh yeah, actually it is.

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He said, yeah.

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So you just haven't caught that bug yet.

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And so I caught the bug in 2018, January of 18 and 2019.

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I went to the conference for the first time for myself and it was like, Oh my gosh, these

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are the resources that I need to be successful.

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And so we had a record attendance this year, but we also had a record amount of young people

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coming into the industry.

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I hope you don't mind me calling you young because you're all right with that.

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Because you know, we have this explosion.

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You just mentioned when we first started talking before the podcast, we had this explosion

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of education happening in our industry and people that are wanting to give back.

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And that is something that is growing is that desire to give back to the industry, to make

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a difference in the world that we live in.

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Yeah, man.

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I'm just, I'm so excited to be able to, to have you on here and to learn about your drive.

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So tell me about things that you took away from the conference and maybe opportunities

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that it opened for you.

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Like I said, the online stuff, the classes that were being given by these individuals

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that they've been doing this for long, long time.

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I'm talking double, triple years that I've been in the industry.

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So just even just listening to them talk and be able to show you how to explain what you're

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talking about because as a technician and an installer and doing this for a little over

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seven years, I know how it gets done, but being able to translate that to a student

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can be a little difficult.

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That's right.

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Hey, I'm good at being a technician.

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Am I good about teaching someone to be a good technician?

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That is the barrier and getting past that is where it really comes in handy.

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Having people who have walked the walk a little bit and can help guide along that path.

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Yeah.

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Yeah.

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So that was one of the things that I really took away from it.

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Even just for example, we had Tony there talking about the new industry of tools that are coming

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out.

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Oh, Gonzalez from Field Peace.

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Yeah.

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Yeah.

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Tony Gonzalez from Field Peace.

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Yeah.

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You got the hook up with him.

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Good, good dude.

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Yeah.

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Great guy.

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And he was explaining everything, how we have all these resources too of teaching students

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through smart tools.

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And so the industry, it's always changing and it's always growing.

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And so I'm glad that there's lots of stuff out there that's growing with it.

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Yeah.

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And it's been great.

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Yeah.

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All the resources that I got from there, I definitely want to go again next year.

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I'm looking forward to it because I just know it's going to be even better this time around

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too.

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So being a relatively new to the program educator, do you see things in your own program that

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need to be elevated to modern technologies?

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Yeah.

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So recently we just got some of the smart tools, which has really helped out some of

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the students.

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Things in that area, as well as we use our Cengage 9th edition for teaching, which has

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been great.

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You know, the students, they read it, they understand it, they like it.

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And it just puts everything in a perspective where they can go in and study and learn from

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a book that they actually understand.

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Yeah, absolutely.

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So going forward, what avenues do you see as opportunities to invest in yourself to

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continue being a developing educator?

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So I'll tell you a story that I tell all my students and anybody that I meet in the industry

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that's freshly new.

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It's the story of the lumberjack, and I'm not too sure if you ever heard it, but it's

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about these two lumberjack who are, you know, they're cutting wood every single day.

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One of them looks to the other and notices that he has a lot more wood than him.

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And so he starts contemplating, he's like, man, we start at the same time, we finish

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at the same time.

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Let me see what he's doing.

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So he looks over and he sees him, and every single day for about an hour, he leaves somewhere.

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And he notices this and he keeps watching him.

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So he starts thinking, well, I probably cut more wood than him if he's leaving for an

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hour every day.

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So he keeps monitoring him and watching, and he looks over again a few months go by and

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he sees that he still has more wood than him.

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And he goes and says, hey, we start at the same time, right?

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Yeah, absolutely.

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We start at the same time.

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We finish at the same time.

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Yep, we finished at the same time.

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You're not putting any overtime?

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No.

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And so he goes, you go for an hour somewhere every day, and yet you still have more wood

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than me.

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Where do you go for that hour?

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And he goes, oh, I go home and I sharpen my axe.

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And that's something that I try to tell my students because you have to go home and sharpen

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your axe.

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Sharpen your skills.

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Yeah.

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And that's what I mean.

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Sure enough, in the classroom we're learning, but there are certain things that you learn

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during the day and it doesn't click till you get home.

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That's right.

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And sometimes you need to sit down and really sharpen your axe.

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Think about how the day went.

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Even as a technician, if something got you that day and you didn't understand what the

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issue was, you had a hard time diagnosing it, hey, go home and think about it and see

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what you did wrong or call somebody and start.

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There's no excuses nowadays with podcasts, YouTube videos, Esco.

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There's no excuses now for you not to learn something.

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That's right.

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Other than you don't want to learn it.

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Then you don't invest the time.

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Yeah.

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Yeah.

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And so something that I tell my students is you really have to take the time to invest

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into yourself and go online and find all these resources.

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And whether it's a book, whether it's a podcast like this, whether it's on YouTube, like the

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Did You Know HVAC Esco show, right?

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There's so much knowledge out there now that there really is no excuse.

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No, there's not.

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Man, what a great analogy, Greg.

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That does put it into perspective that there are so many things that we have at our disposal,

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resources that are here and technology is what's changed those resources.

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We always get a lot of slack from our instructors, ones that have been around for a long time.

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I don't need to add technology into my classrooms.

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I don't need to add technology into my life.

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And for us that didn't grow up with technology, yeah, it's a little bit of a change.

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But when you find those resources and what they can do for you, technology is a beautiful

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thing.

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Absolutely.

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Yes.

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All right.

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Well, cool, man.

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So what's your plans?

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What's the next stage?

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I mean, you came into the field in a seven year period.

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You have started in the industry.

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You're now giving back as an educator.

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What's the next game up?

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To really just master this teaching stuff because it's difficult.

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Yes.

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It's got its own set of challenges.

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And I've been really just learning about myself more as a person because when you really have

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to teach somebody about what you're doing, it requires you not only just teach them about

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whatever trade you're teaching them about, but to really care about the student.

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That's right.

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And to really spend the time to learn who they are as a person, how they learn, you

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know what motivates them.

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All these things that I feel like as an instructor, if all you're doing is teaching a certain

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course, they may understand it.

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But if you can relate to them and dig into who they are as a person, what makes them

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motivated.

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That's right.

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I feel like that steps it up even further as an instructor or educator.

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If we think about when we were technicians out in the field, to become better at our

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jobs, we educated ourselves and we learned how to use new tools, tools for our trade.

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Because as we move into the classroom, we sometimes forget that we have new tools to

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learn.

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Yeah.

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And people skills, unfortunately, are some of the tools we have to learn.

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A lot of times we're in the field, we work with a group of people and we have certain

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expectations and that's about the extent of our emotional and personal development.

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Once we get into the classroom, now we have a lot of people, different backgrounds, different

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perspectives, and we have to learn to accept everyone and be able to communicate successfully

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with all of them.

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And that can be a challenge if you're not equipped with the proper tools.

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Exactly.

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Yeah.

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And like I said, that's another thing that I took away from HVAC Excellence Show was,

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you had people who were expressing themselves very clearly and talking about how really

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engaging the students.

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That's right.

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Which can sometimes be difficult because we're going over refrigeration and in reality, some

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of the stuff isn't exciting, but it's essential.

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It is.

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That is so true.

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All right.

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Greg Castro, thank you so much for joining us.

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And man, I look forward to hanging out with you at the 2024 National HVACR Education Conference.

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Absolutely.

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Looking forward to it, excited for it.

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We'll see you there.

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All right, my friend.

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Have a good day.

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All right.

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Thank you.

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Bye.

