WEBVTT

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Welcome to Did You Know, the ESCO HVAC podcast,

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the show where we explore the cool, the hot,

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and the everything in between of the HVACR industry.

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Each week, we dig into the innovations, the insights,

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and the inspiring stories that power our trade,

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from the classroom to the job site and beyond.

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This episode is brought to you by this week's

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amazing sponsors. Daikin Comfort Technology,

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perfecting the air since 1924. ServiceLogic,

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people first. Always. Hudson Technologies. One

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pound reclaimed is one pound not made. iConnect

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Training. Supporting HVAC and refrigeration instructors.

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As well as the United Association of Journeymen

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and Apprentices of the Plumbing and Pipefitting

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Industry of the United States and Canada. Built

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on excellence since 1889. Whether you're just

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getting started or you've been turning wrenches

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for decades like myself, there's always something

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new for us to learn. I'm Clifton Beck, and this

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is Did You Know? The ESCO HVAC Podcast. Let's

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dive in. Welcome, everyone. Thank you for joining

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us at the 2026 AHR Expo. We're spending some

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time at the Johnson Controls Podcast booth. We

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just had a conversation with Rob Tanner talking

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about the manufacturing side of chillers, the

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explosion that we are seeing in the industry

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for heat -rejecting capabilities. We're primarily

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in chillers, air -cooled chillers, water -cooled

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chillers. The almost ridiculous amount of heat

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that we are rejecting from data centers in particular.

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Right. So a huge explosion. We're going to talk

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about that here in a little bit. The opportunities

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there. But when we start talking about the sophistication

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of our industry, one thing that kind of gets

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left out is all of the advanced controls that

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goes behind it. Right. I spent most of my career

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in grocery refrigeration. I. I had 116 different

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locations that I could pull up from my couch

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with a fresh beer in my hand and monitor anything

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that was going on, as long as it wasn't on call.

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I'm just saying, I could monitor any store, whatever

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rack I could monitor. Probably every store had

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3 ,000 to 4 ,000 thermistors and transducers

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between the HVAC systems and all the refrigeration.

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And at the time, though, that was kind of a limited

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career. You know, you get to the refrigeration,

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you learn that side of it. Not everyone in refrigeration

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learned the control side of it. That is changing

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so rapidly because now everything has some types

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of controls and automations to it. And one thing

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that we want to really point out is our industry

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has opportunity for everyone. So we're going

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to spend some time today talking about controls,

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talking about how things are changing, and talking

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about the opportunities that we see in industry.

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So guys, I'm really glad that you're joining

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me today. I love it. Like, where do we begin?

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Well, we'll do some introductions. Yeah, let's

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do that. So James Plotz, I've been with Johnson

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Controls for 25 years. Awesome. And my expertise

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is not chillers. So you found the right guys

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previous to talk about big machines. So we are,

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though, the lifeblood. We're the veins that can

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run all those different pieces together. They

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don't have a toggle switch on them. Right. They

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don't work. That's my expertise. Exactly. James

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Burke, I lead our product and lifecycle solutions

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business for the Americas. Just like JJ, I've

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had 24 years of Johnson Controls. I've spent

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my entire career and done everything from. an

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actuator engineer being a mechanical engineer

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to to selling and applying the applications and

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we like to say we love our york equipment but

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uh it doesn't work really well without a great

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control system and so we're really proud of metasys

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and the jobs controls it's evolved so much i've

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seen metasys evolve in five years you can't take

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what's happened in the last year and compare

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it to the five years ago to its beginning it

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has escalated to the point where it's almost

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like a gamification of how the system is operating

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performing but you know what's even more interesting

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is let me take a double click into that so yes

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why yeah so my kid is 10 years old and i'm sitting

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down with him and he said hey there's a robotics

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link yeah at our school oh yeah great absolutely

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It's a Lego robotics thing. Isn't that insane?

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And my wife, of course, says, okay, you're going

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to be a mentor. So I got assigned. I'm like,

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Legos, I'm in. Okay, let's do it. So we sit down

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and I start seeing the code these fifth graders

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are using to program their robots. Yeah, absolutely.

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It's Boolean logic. It's the same code that we're

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using now. to program the children, right? So

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the kids that are coming into grade school are

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starting to use the same level of programming

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that we're seeing that are running some of the

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most complex data centers. So, I mean, it starts

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so soon, right? Well, think about the opportunity

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there, right? You know, when we start talking

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about the future of labor in general, you know,

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in the next 10 years, there are a lot of jobs

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that are at risk right now because of things

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like advances in artificial intelligence and

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some of the machine learning engines that we're

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building today. And so if we have that opportunity

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to talk to some of our younger generations, in

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the past, we always talked about HVAC as it's

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all mechanical. It's a mechanical trait. You're

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going to be turning wrenches the rest of your

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life. Your knees are going to be shot. Your back's

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going to be worn out by the time you're ready

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to retire. Right. But that's not today's HVAC.

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When you're talking about this type of role,

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we're talking a very advanced skill set that

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is going to be protected because of it's that.

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that human input those mechanical controls that

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it's actually operating so even if an i .t job

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is at risk of of being replaced by ai things

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like engineers and hvac that are building these

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controls and monitoring these controls they're

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in job security yeah so they're at the intersection

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of a very mechanical world because there's still

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valves and actuators and dampers and physical

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devices that that are necessary for your operation.

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And then sandwiched between this digital cloud

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-based layer. And so the talent that we're seeing

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come into the industry, it used to be a very

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mechanical, pneumatics -led. And so as we're

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looking through product design and where Metasys

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is going, being able to access the information

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on your phone and being able to take a dashboard

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or a set of information that from a control sequence

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standpoint so the industry is driving more sophisticated

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sophistication and complexity into the sequences

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for energy conservation as well as compliance

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and things like that and so the the skill set

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and the talent between uh it's not necessarily

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a mechanic right but someone who's very computer

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savvy, which is the vast majority of the youth

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today. Oh, yeah, absolutely it is. And then the

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advent of digital and AI and the opportunities

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that are coming is really interesting from an

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intersection of where we are from an industry

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standpoint. Yeah. You know, Jocelyn from our

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team, she used this term all the time, and I

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love it. You know, she's 24, calls herself a

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digital native. right like she grew up in digital

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everything she knows is is digital and that's

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what we're seeing and so what we're hoping to

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do is we're hoping to you know educate young

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minds on what some of those opportunities are

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this is so interesting to me because so my son

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just talked about is going to grow up in a world

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and this is he gets up i kid you not he gets

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up Alexa, turn on the radio. Alexa. And so then

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my wife, turn on the lights. So she's talking

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to an AI to interface with her residential space.

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Absolutely. But then you start to take this and

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you look at commercial buildings and we're not

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there yet, which shows how much growth and how

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much runway there is within commercial buildings

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to take that to the next level. Because we talk

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about smart buildings. But you haven't seen it

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yet. We're just at the beginning to see how these

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buildings and all these data systems can come

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together. So on the building automation side,

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it isn't just about turning those chillers on.

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Those chillers are beautiful pieces of equipment.

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But it's looking at all the systems that are

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in a building. How do we optimize all that technology?

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All efficiency of everything. Because at the

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end of the day, it is these control systems.

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that are the lifeblood of the building. And it's

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not just temperature. It's your lighting. It's

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the fire and security. It's your life safety,

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right? If something happens and you scan your

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badge in, what happens to the lights that go

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to your office? What happens to the space temperature

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within that room? What different cameras do we

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want to turn on? And then how do we monitor it

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all so we understand how to optimize it in the

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future? See, that's the cool part about what

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we do. And we already see it in residential.

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We don't see it in the commercial industry. Yeah.

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Oh, we're almost there. But you can feel it.

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The inertia is tugging us towards it. And we're

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going to need so many technicians in that field.

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You're right. That realm that you're not completely

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an IT professional. You're not completely a wrench

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turner. You're somewhere in between where you're

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managing both, right? You're going to be doing

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some physical labor, but you're going to be doing

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a lot of mental labor. And what is that job going

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to offer? It's going to offer so much opportunity

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and so much job security and money. Yeah, we've

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seen it. So I would say. the commercial HVAC

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part of the market is a little bit behind the

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industrial automation. So when we think about

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advanced manufacturing and the robotics and the

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PLC nature, we are starting to see that in the

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commercial space. And as JJ was mentioning, what's

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what's really interesting is the amount of data

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that we have now. within a control system is

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like nothing we've ever had before and so a big

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part of uh you know the medicines product as

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well as where we spend time is how do you get

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the information so that it's easily uh viewable

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easily digestible without a bunch of nuisance

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uh whether it's alarms and so things like fault

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detection and fault triage that's that's a part

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of the medicine platform what it's really trying

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to address is the limited resources that a customer

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may have Getting the right information at the

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right time so that they can then go take action.

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And the right person. And you're right, from

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a reward standpoint of someone who likes living

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in both a digital and a physical world, this

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industry is tailor -made for that. So let's talk

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about Metasys, because I don't think a lot of

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people understand what we're talking about. We're

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talking about really a brain of a building, in

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essence. We're talking about seeing things even

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remotely from a different set of eyeballs, almost

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a digital set of eyeballs. So for those that

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are, you know, they grow up gaming, which almost

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everyone games today, right? Someone that grows

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up in an environment where they enjoy interacting

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with a digital world. Does Metasys bring you

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into like a building, into a structure? It's

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funny you say it that way. I would tell you the

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more people who have experience with those kind

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of settings, the more naturally you're wired

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to just absorb what we talk about. It's a 3D

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world. I mean, right away, because we've got

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people who walk in and they're, oh, yeah, I've

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done this before. I know how to interface with

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a computer. Oh, you're doing IP -based technology?

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Set up a Wi -Fi? Sure, we have Wi -Fi. I know

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how Wi -Fi works. And there's such, and I want

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to go back to something you said, there's such

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a desire. For people who have those technical

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skills, right? And we are, I mean, part of the

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reason that Johnson Controls is invested in VR

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in these Lego programs for fifth graders is because

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we want to continue to encourage it because there's

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such a demand. For people who understand, I love

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what you said, the technical aspect of the mechanical

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equipment. Yes. But at the same time, understand

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the digital component, how to make it work, how

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to make it work better, and how to make it work

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in a digital world where somebody wants to control

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it online or interface with it online. That skill

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set, that's like the unicorn sprinkled with pixie

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dust, man. We get those things and we hold on

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to them for life. I'm more interested in that

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technical skill than I am in a degree. And we

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have a degree in engineers, don't get me wrong.

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But the unicorn is somebody that can go out there.

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And now if you talk to customers, too, it's all

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great. Yeah, and what I'll add is, you know,

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so kind of what is Metasys to the untrained eye?

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It's a set of physical and it's both hardware

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and software that orchestrates all the different

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mechanical systems to make a building comfortable.

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um for whatever the use case whether it's a k

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-12 school or a hospital or a data center and

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so what what that user would experience is a

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graphical user interface where you're interrogating

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a system that could be thousands of controllers

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hundreds of thousands of points and you're really

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trying to understand the health of where that

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that building is and whether whether the mission

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is this is a this is serving an or air handler

00:13:42.259 --> 00:13:46.700
and so Maybe energy isn't the critical priority.

00:13:46.740 --> 00:13:49.000
Maybe it's temperature humidity because that's

00:13:49.000 --> 00:13:52.139
the outcome we're trying to provide versus a

00:13:52.139 --> 00:13:55.440
K -12 school district where outside air quality

00:13:55.440 --> 00:13:59.779
became a huge driver, particularly with the pandemic

00:13:59.779 --> 00:14:03.340
that we all face. Absolutely. And so that graphical

00:14:03.340 --> 00:14:06.919
user interface for somebody who grew up... as

00:14:06.919 --> 00:14:09.399
a digital native will look very familiar and

00:14:09.399 --> 00:14:11.879
it's really taking understanding the insights

00:14:11.879 --> 00:14:14.679
that you get from from that user interface and

00:14:14.679 --> 00:14:17.019
going and applying to then the physical piece

00:14:17.019 --> 00:14:20.279
of equipment or pieces of equipment and so at

00:14:20.279 --> 00:14:22.340
some point it's a little bit like a treasure

00:14:22.340 --> 00:14:25.559
hunt yeah um and that's been a huge design philosophy

00:14:25.559 --> 00:14:28.980
within medicine how to make finding those little

00:14:28.980 --> 00:14:32.639
nuggets Simpler and easier for the operator.

00:14:33.179 --> 00:14:35.720
Well, think about that fifth grader. I really

00:14:35.720 --> 00:14:38.860
like sticking with this fifth grader that is

00:14:38.860 --> 00:14:43.500
building its own algorithms, right? Absolutely.

00:14:43.659 --> 00:14:45.379
That's what we're doing. We're taking code and

00:14:45.379 --> 00:14:49.120
we're taking inputs to create an output. That's

00:14:49.120 --> 00:14:52.100
really what we're doing. So we actually do. It's

00:14:52.100 --> 00:14:53.639
kind of interesting. I didn't even know that

00:14:53.639 --> 00:14:59.299
you could have under 13. um viewers on youtube

00:14:59.299 --> 00:15:01.320
until his last year and we started getting a

00:15:01.320 --> 00:15:04.259
following of under 13. and and so for any of

00:15:04.259 --> 00:15:06.159
you that are out there that are in that realm

00:15:06.159 --> 00:15:07.860
and you're that fifth grader or you're that middle

00:15:07.860 --> 00:15:09.820
school or you're in that junior high even in

00:15:09.820 --> 00:15:12.019
high school and you're sitting in in a chair

00:15:12.019 --> 00:15:15.940
imagine looking around the room that you're in

00:15:15.940 --> 00:15:19.960
wouldn't it be cool if you were the person sitting

00:15:19.960 --> 00:15:22.019
in that room and you looked over on the wall

00:15:22.019 --> 00:15:24.669
and you seen a little bitty cube, a little something

00:15:24.669 --> 00:15:26.809
that you've never noticed before. And all of

00:15:26.809 --> 00:15:32.629
a sudden that turns into veins of the building.

00:15:33.629 --> 00:15:37.629
And now with the right software, you can actually

00:15:37.629 --> 00:15:41.179
open up. the entire building you can look at

00:15:41.179 --> 00:15:45.659
how it flows you could look at all of the interconnecting

00:15:45.659 --> 00:15:49.559
veins and arteries and components that move and

00:15:49.559 --> 00:15:52.840
manage that building you can see how air moves

00:15:52.840 --> 00:15:56.220
you can see how the equipment is affecting everyone

00:15:56.220 --> 00:16:00.080
around you and all of a sudden you realize that

00:16:00.080 --> 00:16:02.960
you're the one that is watching that building

00:16:02.960 --> 00:16:06.820
and Every one of those things, if you see one,

00:16:06.980 --> 00:16:09.299
you see something that maybe is not quite right,

00:16:09.399 --> 00:16:12.159
you could even be that person that follows it

00:16:12.159 --> 00:16:16.200
physically right back to that component. So it's

00:16:16.200 --> 00:16:19.720
a 3D world of the environment that you live in.

00:16:19.779 --> 00:16:23.659
And everyone's different. Just like the analogy,

00:16:23.799 --> 00:16:26.879
let's continue with that. One day, we're in a

00:16:26.879 --> 00:16:30.220
K -12 school, and I'm working on a school that

00:16:30.220 --> 00:16:33.179
literally I grew up in. The next day, I'm working

00:16:33.179 --> 00:16:36.519
at a stadium where the NBA players play, right?

00:16:36.620 --> 00:16:38.500
And I'm making sure that the environment is safe

00:16:38.500 --> 00:16:40.639
and comfortable for them. Then I'm working on

00:16:40.639 --> 00:16:43.259
a military base. Then I'm working in a skyscraper,

00:16:43.259 --> 00:16:46.259
right? The quantity and the uniqueness of the

00:16:46.259 --> 00:16:48.600
different jobs, pharmaceuticals. You say, well,

00:16:48.679 --> 00:16:51.919
what would a technician impact? Are you kidding?

00:16:52.200 --> 00:16:55.320
Right now, the tech, our pharmaceuticals are...

00:16:55.480 --> 00:16:58.559
booming and the technical traits to assist us

00:16:58.559 --> 00:17:00.940
to make sure that we're maintaining the temperature

00:17:00.940 --> 00:17:03.799
the quality of those those environments for the

00:17:03.799 --> 00:17:05.500
pharmaceuticals that are going to treat cancer

00:17:05.500 --> 00:17:08.480
they're going to treat the next diseases that

00:17:08.480 --> 00:17:11.019
are coming out yeah like we're directly impacting

00:17:11.019 --> 00:17:15.279
so it isn't just turning a wrench we're impacting

00:17:15.279 --> 00:17:18.400
the quality of life around you around us right

00:17:18.400 --> 00:17:20.160
and so there's people who actually come up like

00:17:20.160 --> 00:17:22.940
like because of what you've done You've changed

00:17:22.940 --> 00:17:25.619
the world. Working in cancer centers and bringing

00:17:25.619 --> 00:17:29.220
an experience to some of those kids that are

00:17:29.220 --> 00:17:31.039
in these cancer centers and tying the technology

00:17:31.039 --> 00:17:33.400
together and say they're a big fan of Mickey

00:17:33.400 --> 00:17:35.700
Mouse. So every time they get up in the morning,

00:17:35.740 --> 00:17:37.619
Mickey Mouse is on the wall or on the monitor,

00:17:37.740 --> 00:17:40.359
right? So just try to do a little bit something

00:17:40.359 --> 00:17:43.240
more to help the experience of those that live

00:17:43.240 --> 00:17:45.940
in the buildings. I mean, you say that's crazy

00:17:45.940 --> 00:17:47.799
talk. No, that's the world that we're talking

00:17:47.799 --> 00:17:50.049
about. That's what we do. And that's what we

00:17:50.049 --> 00:17:52.670
need, more people who have that ability and that

00:17:52.670 --> 00:17:55.569
passion that want to come and do that. Yes, I

00:17:55.569 --> 00:17:58.829
agree. You know, when we look at our youngest

00:17:58.829 --> 00:18:01.849
generations, particularly Gen Z and Alpha, which

00:18:01.849 --> 00:18:03.809
Alpha is just starting to enter into the workforce,

00:18:04.089 --> 00:18:05.910
but they're looking for their careers. They're

00:18:05.910 --> 00:18:08.849
looking for things they can do. There is a similarity

00:18:08.849 --> 00:18:12.410
between Gen Z and Gen Alpha that is very, very

00:18:12.410 --> 00:18:16.029
profound. They want to. change the world around

00:18:16.029 --> 00:18:19.430
them and many times they don't know how it's

00:18:19.430 --> 00:18:22.950
a big world but if they would take a minute and

00:18:22.950 --> 00:18:25.529
look at the things like we're talking about they

00:18:25.529 --> 00:18:28.150
actually have that opportunity you do you absolutely

00:18:28.150 --> 00:18:30.809
do and that's you're so right you see these college

00:18:30.809 --> 00:18:33.150
grads and they come out and a lot of the reason

00:18:33.150 --> 00:18:35.710
that people job hop yeah is because they don't

00:18:35.710 --> 00:18:37.250
feel like they're making they're not accomplishing

00:18:37.250 --> 00:18:39.029
something they don't feel like they're accomplishing

00:18:39.029 --> 00:18:42.009
something meanwhile there's us here in the medicine

00:18:42.009 --> 00:18:45.490
side of the world come to us because we need

00:18:45.490 --> 00:18:47.910
people that can make that difference right if

00:18:47.910 --> 00:18:50.309
we fail right we're having an impact on a student's

00:18:50.309 --> 00:18:52.329
learning ability absolutely a patient's environment

00:18:52.329 --> 00:18:56.430
right so we're making differences every day and

00:18:56.430 --> 00:18:58.769
it's it's fun it really is fun you know you're

00:18:58.769 --> 00:19:01.349
in the catwalks walking over the viking stadium

00:19:01.349 --> 00:19:05.369
experiences it's so cool to see that right and

00:19:05.369 --> 00:19:06.990
saying you had a part of it your fingerprints

00:19:06.990 --> 00:19:10.170
are you know 20 years later i'm looking at buildings

00:19:10.990 --> 00:19:12.910
that people are now taking the stuff out that

00:19:12.910 --> 00:19:15.789
I originally put in. And you're tied to those

00:19:15.789 --> 00:19:18.430
buildings forever. You're part of them because

00:19:18.430 --> 00:19:21.369
of what you did. And it all starts with controlling

00:19:21.369 --> 00:19:23.690
the equipment. I agree. Well, guys, I really

00:19:23.690 --> 00:19:26.150
appreciate you helping us understand Metasys

00:19:26.150 --> 00:19:29.690
and the way that we're managing buildings and

00:19:29.690 --> 00:19:32.089
changing lives with it. Where can we learn more

00:19:32.089 --> 00:19:35.609
about Metasys and the products that are part

00:19:35.609 --> 00:19:40.160
of this ecosystem? So johnscatrolls .com. We've

00:19:40.160 --> 00:19:43.519
got a beautiful section all dedicated to our

00:19:43.519 --> 00:19:45.599
building automation system product and portfolio.

00:19:45.779 --> 00:19:48.299
And you can find all the information out there.

00:19:48.640 --> 00:19:51.000
Okay. Thanks for joining us today. I appreciate

00:19:51.000 --> 00:19:51.799
it. Thanks.
