WEBVTT

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Hello, everyone. Thank you for joining Did You

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Know, the ESCO HVAC podcast. This episode brought

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to you by HeatCraft, the market leader in commercial

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refrigeration. Learn more at HeatCraftRPD .com.

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Justin Bailey, technical trainer from HeatCraft.

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How are you doing today, sir? I'm doing wonderful.

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Beautiful day here in Stone Mountain, Georgia,

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pouring rain all day, so I'm glad I'm inside.

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Exactly. Yeah, I think we're actually, we had

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some rain earlier today, and it's going to be

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hit and miss all day. You know, spring weather

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is part of it. But it's better to be here than...

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than out on a roof somewhere today. I agree.

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You know, and that's one of the fun things about

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regrouping and talking with experienced technicians

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like yourself, Justin. Before the podcast, we

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were talking about, you know, our experience

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in the industry. Both of us were refrigeration

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technicians. You know, I spent a majority of

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my life in the field. You as well were, you know,

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refrigeration technician. We've both seen some

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refrigerant transitions early in the industry

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when we were going away from things like CFCs

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and HCFCs. One of my biggest hiccups back in

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the day is when we were going away from R12.

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So when I got into the industry, I was still

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a young tech and I was working on a lot of mom

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and pop grocery stores and restaurants and every

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bar in about five counties. So everyone had old

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R12 coolers, right? And so we're going through

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the refrigerant transition. And some of them

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were easy to transition over to. So depending

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on what kind of control it had. So, you know,

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as a technician, I had to look at a system, determine

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what was the existing refrigerant, whether it

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had a temperature control or pressure control.

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Because if I was using R12 and I was going to

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use something like R414B, it might not work well

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on pressure control. And so I'd have to convert

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the temperature. Sometimes it was a headache.

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And a lot of technicians are concerned about

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this A2L transition that we're going through

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right now for commercial refrigeration. You know,

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there's been some hiccups with the R454B availability

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in the residential light commercial sector. And

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so the refrigeration technicians are going, oh,

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is it going to be crazy for us? And not really.

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I don't think so. Yeah. You know, when we talk

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about the solutions, yeah, we're going through

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refrigerant transitions. But when we look at

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the big picture of what we're doing, we are just

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using refrigerants to move heat. Many of our

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new refrigerants, if not most of our refrigerants,

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are going to operate in very similar pressures

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to what we're used to. And when you have forward

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-thinking companies like Heatcraft, it really

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makes it an easy transition whether you're working

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on a new system or retrofitting an existing.

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So let's talk about some of the changes in commercial

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refrigeration and solutions that Heatcraft is

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offering. Okay, well, the first thing that I

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want to say to everyone is... a refrigeration

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system is going to work the same way that it

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always has. You're dealing with heat transfer.

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You're using a refrigerant through it. So from

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that standpoint, you're not really looking at

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a drastic change. So keep it simple. The biggest

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thing that the biggest question that I've gotten

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asked is, can I retrofit an existing system to

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A2Ls? And the short answer to that is no, because

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they're mildly flammable. So you are looking

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at. potential equipment replacements. If you're

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going to go to an A2L, you know, we're going

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to have some transition time with it, you know,

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because we're still seeing systems that, you

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know, in the air conditioning side, you're still

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seeing systems that have R22 in them. Oh, yeah.

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You know, so from that standpoint, I don't think

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it's going to be a radical change as far as the

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way the systems are going to work. You know,

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as we move into this, don't let it intimidate

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you because it's not going to be, like I said,

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it's not going to be a radical change. Exactly.

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When we think about, you know, what are we doing?

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We're working with a refrigerant that looks much

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more similar to an A1 than it does an A3. You

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know, the potential for flammability is just

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near impossible. I've tried my darndest and was

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very disappointed. but we're adding some safety

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measures in that. So let's think about on the

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commercial refrigeration side and let's think

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about what obstacles we might be introducing,

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not even obstacles, what new perspectives are

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we gonna add with A12 refrigerants that might

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look different than we did with say an A1 refrigerant.

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Well, the biggest thing is first you've got to

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understand the classifications of refrigerant.

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We've been using A1s. A is the fact that it's

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non -toxic. When you're down in the A1 range,

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it's non -flammable. The B refrigerants are toxic,

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and the higher you go up on that number, they

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become anywhere from A1s, non -flammable, non

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-toxic, to the A2Ls are non -toxic, but only

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mildly flammable. Anybody that's ever used a

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torch on a line with existing R22 and oil in

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it or 410 and oil in it, it's not going to be

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any worse than that because it's only going to

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burn if there is an open ignition source. You

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get rid of the ignition source, the flame goes

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away. So the biggest thing is, is that when you

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service an equipment with A2Ls is use nitrogen.

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You should be doing that regularly anyway to

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eliminate the oxidation. The other thing is,

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if we move into the replacement and change out

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market, you're going to have to look at a couple

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of differences in piping. That's probably going

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to be, I think, the biggest changes. Because

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first of all, as I tell everyone, each refrigerant's

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got its own amount that it'll boil away into

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vapor. So I tell everybody, do yourself a favor.

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Run your pipe sizing charts. Make sure, first

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of all, that the piping is the correct size because

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oil return is a big issue. The oil is not going

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to be any different with the A2Ls than the POE

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we've already been using. Exactly. That's not

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going to be a big, in my mind, that's not going

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to be a big concern. The biggest concern is probably

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going to have to be that we're going to have

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to go to a refrigerant detection system to shut

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it down. and stop the refrigerant loss in the

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event that you have a leak. Because the difference

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with refrigeration is the fact that your walk

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-in coolers, walk -in freezers, you're in a contained

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area. So you're going to have to do some calculations.

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Fortunately, there's the ASHRAE information,

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ASHRAE 15 and ASHRAE 34 out there to help you

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calculate that. There's four or five different

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mitigation zones. so you just have to figure

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out which one you're in but i think it's going

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to be the piping that's going to be the biggest

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difference in what you've been doing because

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we're going to have to have shut off valves and

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check valves outside of the box in other words

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if you have a leak in the evaporator and that

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refrigerant leaks in that enclosed space you

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want to be able to stop that and not lose any

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more refrigerant and if you have multiple evaporators

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you're going to have to have a piping is going

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to have to change to move the check valves outside

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of the box to each individual evaporator. That

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way you minimize your refrigerant leaks. So I

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think that's probably going to be the biggest

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challenge that we're going to face with this.

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Yeah, if we think about what are we doing with

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mitigation, we've been using mitigation strategy

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in gas -fired appliances since we came out with

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electronic ignition modules. A mitigation strategy

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is if there is the potential for leaks, say I

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had a rollout limit or a pressure switch not

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functioning on a gas appliance, what's it going

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to do? It's going to shut down the potential

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for fuel. And then it's going to run the fans

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to dissipate and mitigate that so that there's

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no potential for ignition. So if we think about

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a box, right, think about a walk -in cooler or

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walk -in freezer, you know, we have a fairly

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small space. So if we were to have a release

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of refrigerant, we just need to make sure that

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we reduce that refrigerant. as quick as possible.

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And so I go back to thinking about pump down

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systems or anyone that's familiar with a pump

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down system is already familiar with what we're

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going to be doing with mitigation. It's just

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a different type of control that's going to operate

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that solenoid. So kind of walk us through what

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a mitigation would look like and say a walk -in

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cooler. Well, as I said, there's several different

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mitigation zones. The first one is if you have

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under the acceptable amount of releasable charge,

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which is usually about six to eight pounds, depending

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on the refrigerant. And you've got a certain

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amount of square footage in the box, then you

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don't really have to do anything because the

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refrigerator is heavier than air. It's all to

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the floor and it's only going to build up so

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much. Then of course you have the next mitigation

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zone, which is circulation. If you have Either

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the refrigerant detection system fails, the sensors

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don't work, and it says, hey, you don't have

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a leak, but I can't tell. Then the circulation,

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the evaporator fans that are already there simply

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have to run to keep it from pulling. Just forced

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on. Forced on. And then in the next mitigation

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zone, that would be exactly what would happen.

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I've got enough in here. I don't have to do anything

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other than turn the fans on. from there you move

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to the next mitigation zone which is you're going

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to have to do some shutdown and you're going

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to have to stop the refrigerant flow that's where

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the solenoid valve and the check valve come in

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come into play now they have to be separate valves

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from what you're already using they have to be

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rated to do that check valve goes in the suction

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line prevents anything from the condenser coming

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back the refrigerant detection system would simply

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shut off the that solenoid valve to stop the

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refrigerant flow and the unit would pull the

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refrigerant out of the evaporator and shut down

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and your refrigerant detection system would go

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off and say hey you've got a leak yeah so then

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from there you move into you've also got a volume

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in between so there's an area where the volume

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is sufficient to take care of it the Worst one

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is going to be if you move into the ventilation

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zone. At that point, you're going to have to

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introduce exhaust fans and fresh air coming in.

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But for the most part, that's where if you size

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your walk -ins and the evaporators correctly,

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it becomes a one -to -one, one evaporator to

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the cooler. If you have multiple evaporators,

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you have an individual check valve and shutdown

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outside the box for each evaporator. Because

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the odds of having multiple evaporators leak

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are not very likely. So then you would keep it

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out of that mitigation zone where you need the

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exhaust and the fresh air coming in. So understanding

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the mitigation zones and how they apply to the

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square footage of the box you're in is probably

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the biggest challenge. Yeah, and it's just a

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little bit of a learning curve. And, you know,

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we're going to use calculations to quickly look

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at the capacity of the charge. We're going to

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look at the space that we're in, and then we're

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going to be able to determine what needs to be

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done. I myself love the idea of installing, you

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know, the solenoid per coil plus a check valve.

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And if we look at some of the residential strategies,

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some of the manufacturers are recommending doing

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that even if it is below the required charge,

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just as a good practice. So there's ways that

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we can look at that, but there'll be calculations

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to use to determine which is required. And anytime

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the manufacturer, you know, we at Heatcraft,

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we put a lot of emphasis on the A2Ls and training

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for A2Ls because we don't want anybody to say,

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well, I'm afraid to use it or I don't want to

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use it because we're going to move that direction.

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The industry has already geared towards that.

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Everyone is going to be doing that. So, you know,

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we... I remember in the early 90s when we moved

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to recovery and moved to 410 and everything else,

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there was an intimidation factor out there because

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it was unknown. So the biggest thing with this

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is I think the more we learn about it, the more

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we understand it and what we have to do, we're

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hoping to take that intimidation factor away

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because knowledge is key. It sure is. One of

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the things that you had mentioned is we're actually...

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at Heatcraft going above and beyond the required

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detection. Whereas, you know, there's a required

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that if we hit that 25 % LFL that we're required

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to go into mitigation. But you're actually going

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into like a pre -mitigation, like a warning stage

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beforehand, before you would ever get to that

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point. Knowing that we've got perishable products,

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we're actually going to have some indicator beforehand.

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Can you talk about that a little bit? Yeah, that's

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correct. Because first of all, I think at 25%,

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you have to go into the mitigation. You've got

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a leak. If you've hit 25 % of the LFL, okay,

00:13:23.990 --> 00:13:27.169
we have to go into mitigation. Of course, you

00:13:27.169 --> 00:13:29.409
know, you have sensors in the coil to tell you

00:13:29.409 --> 00:13:31.509
that it's leaking. You've got an RDS system.

00:13:31.649 --> 00:13:34.730
One of the things that we're doing is we're giving

00:13:34.730 --> 00:13:37.549
you a warning at about 6 % to 7 % that it goes

00:13:37.549 --> 00:13:40.809
off and says, hey, there's a leak. You're going

00:13:40.809 --> 00:13:42.909
to have to address this, but now you've got some

00:13:42.909 --> 00:13:46.690
time. Exactly. Between when you initiate that

00:13:46.690 --> 00:13:49.710
leak response, which is nothing but a warning

00:13:49.710 --> 00:13:52.529
to say the equipment's still working. You've

00:13:52.529 --> 00:13:54.730
got a refrigerant leak. Hey, go ahead and deal

00:13:54.730 --> 00:13:57.490
with this before you reach the shutdown. Because

00:13:57.490 --> 00:14:01.169
anybody that has dealt with critical refrigeration

00:14:01.169 --> 00:14:06.350
installation knows that anyone stands to lose

00:14:06.350 --> 00:14:08.970
a lot of product. or a lot of whatever it is

00:14:08.970 --> 00:14:11.990
that they've got in that walk -in that's critical

00:14:11.990 --> 00:14:14.889
you know it's nice to know that you're going

00:14:14.889 --> 00:14:17.090
to have a problem that you can deal with now

00:14:17.090 --> 00:14:20.009
before you lose that refrigeration so that the

00:14:20.009 --> 00:14:22.850
customer's got time to deal with it you know

00:14:22.850 --> 00:14:26.299
working in a lot of Grocery refrigeration. We've

00:14:26.299 --> 00:14:28.559
had refrigerant detection sensors in the compressor

00:14:28.559 --> 00:14:32.440
rack rooms for decades. And I've always thought,

00:14:32.500 --> 00:14:34.639
boy, it'd sure be nice if we had these in our

00:14:34.639 --> 00:14:39.259
evaporators as well to be able to look for refrigerant

00:14:39.259 --> 00:14:42.700
leaks before they become an emergency or a high

00:14:42.700 --> 00:14:45.820
priority. And so by doing that at that very low

00:14:45.820 --> 00:14:48.539
LFL, if there is a small leak, I mean, 6%, 7%,

00:14:48.539 --> 00:14:51.500
that's a very small leak in a contained space.

00:14:52.360 --> 00:14:54.159
So it's going to give us a lot of indication

00:14:54.159 --> 00:14:57.980
beforehand so we have time to call, get on that

00:14:57.980 --> 00:15:00.360
schedule, get a technician out and determine

00:15:00.360 --> 00:15:04.000
where that issue is. In many cases, we find flares

00:15:04.000 --> 00:15:07.620
or things that are repairable with minimal downtime

00:15:07.620 --> 00:15:11.500
versus waiting until it's hit that 25 % LFL and

00:15:11.500 --> 00:15:14.179
it shuts down our refrigerant flow and goes into

00:15:14.179 --> 00:15:18.039
mitigation. Right. And of course, like you said,

00:15:18.100 --> 00:15:20.200
we've been using refrigerant detection systems

00:15:20.200 --> 00:15:22.919
for years. If you've ever worked in any enclosed

00:15:22.919 --> 00:15:25.820
environment, the basement of buildings, anything

00:15:25.820 --> 00:15:28.919
where there's been the possibility of accumulating

00:15:28.919 --> 00:15:32.259
refrigerant, they're already out there. We're

00:15:32.259 --> 00:15:37.740
just simply adapting them to go into our unit

00:15:37.740 --> 00:15:41.519
coolers, into the evaporators. So it's not going

00:15:41.519 --> 00:15:44.919
to be any great leap in technology. It's just...

00:15:45.179 --> 00:15:47.620
a few little things that we're going to have

00:15:47.620 --> 00:15:51.460
to do differently. Because one of the things

00:15:51.460 --> 00:15:54.419
that we're doing is dual compatibility with our

00:15:54.419 --> 00:16:01.659
girls. As we call it here, what we're doing is

00:16:01.659 --> 00:16:03.659
that we're making the evaporators where they're

00:16:03.659 --> 00:16:07.139
dual rated. You can buy an evaporator, do a change

00:16:07.139 --> 00:16:11.500
out, use it for your existing A1 refrigerants,

00:16:11.559 --> 00:16:15.759
or you can buy that evaporator. set up for the

00:16:15.759 --> 00:16:19.620
A2Ls. So with our intelligent control system,

00:16:19.799 --> 00:16:23.659
we simply, you can get it either already installed

00:16:23.659 --> 00:16:27.100
for the A2Ls with an A2L evaporator, or you can

00:16:27.100 --> 00:16:30.100
then add the refrigerant detection kit, simply

00:16:30.100 --> 00:16:33.460
plug it into the intelligent control. If you

00:16:33.460 --> 00:16:35.879
fail to put the RDS on and you try to select

00:16:35.879 --> 00:16:38.000
an A2L refrigerant, it's going to say, hey, I

00:16:38.000 --> 00:16:40.139
need the RDS kit. So it's going to tell you that

00:16:40.139 --> 00:16:42.580
you have to have it. So that's going to make

00:16:42.580 --> 00:16:46.350
it nice because Rather than buying a piece of

00:16:46.350 --> 00:16:48.710
equipment and say, well, it's already outdated.

00:16:49.490 --> 00:16:51.490
You know, we're going to be able to have that

00:16:51.490 --> 00:16:54.549
dual refrigerant capability with what we're making.

00:16:54.830 --> 00:16:57.149
I was fortunate enough to get a chance to take

00:16:57.149 --> 00:17:00.110
a look at that at AHR this year. And from a service

00:17:00.110 --> 00:17:02.629
technician, that is like, that's a dream come

00:17:02.629 --> 00:17:04.369
true for a product. You know, because if we look

00:17:04.369 --> 00:17:06.910
at, you know, previous refrigerant generations,

00:17:07.170 --> 00:17:08.730
you know, when we were making these refrigerant

00:17:08.730 --> 00:17:11.779
transitions. you know it was a significant change

00:17:11.779 --> 00:17:15.019
in on operating pressures so we would have one

00:17:15.019 --> 00:17:18.039
evaporator coil for the existing refrigerants

00:17:18.039 --> 00:17:19.980
that we were using and one evaporator coil for

00:17:19.980 --> 00:17:21.759
the new refrigerants and new metering devices

00:17:21.759 --> 00:17:25.119
and so like you'd mentioned this isn't as significant

00:17:25.119 --> 00:17:27.539
as a change as we've seen in the past it's just

00:17:27.539 --> 00:17:30.200
a little bit different because of operating on

00:17:30.200 --> 00:17:32.619
very similar pressures we can utilize a coil

00:17:32.619 --> 00:17:36.339
that would operate on either so whether i'm doing

00:17:36.339 --> 00:17:39.259
a new installation Or whether I'm doing a coil

00:17:39.259 --> 00:17:42.359
replacement on an A1 refrigerant or a coil replacement

00:17:42.359 --> 00:17:46.039
on an A2L, I have one product that will fit all

00:17:46.039 --> 00:17:49.720
three categories. Correct. Now, you know, one

00:17:49.720 --> 00:17:53.059
of the things that I tell a lot of the classes

00:17:53.059 --> 00:17:55.799
that I teach and technicians that I run into

00:17:55.799 --> 00:18:00.059
is do your homework. Because the contractors

00:18:00.059 --> 00:18:03.369
that do learn about this ahead of time. They

00:18:03.369 --> 00:18:05.569
educate their customers because it's the end

00:18:05.569 --> 00:18:08.009
user that's going to be turning to them to say,

00:18:08.089 --> 00:18:12.190
hey, I need help here. What do I do? And let's

00:18:12.190 --> 00:18:14.390
face it, that our technicians that are out there

00:18:14.390 --> 00:18:17.430
in the field are usually the first point of contact

00:18:17.430 --> 00:18:19.470
with the customer. They're the one telling them,

00:18:19.549 --> 00:18:22.650
you've got a problem. Here's what's wrong. And

00:18:22.650 --> 00:18:26.299
the sooner you offer them a solution. Because

00:18:26.299 --> 00:18:28.740
what we used to, one of the things that we did

00:18:28.740 --> 00:18:30.859
when I was in the field is we had what we called

00:18:30.859 --> 00:18:33.759
planned obsolescence. We knew how old the equipment

00:18:33.759 --> 00:18:36.059
was. We kept a list of it with the customers.

00:18:36.319 --> 00:18:38.819
As we would make recommendations, you do your

00:18:38.819 --> 00:18:41.079
maintenance, you say, here's the list of things

00:18:41.079 --> 00:18:44.019
that could possibly go wrong with this. Here's

00:18:44.019 --> 00:18:46.559
what we're recommending doing. Because if they

00:18:46.559 --> 00:18:48.640
can budget for this ahead of time, it's going

00:18:48.640 --> 00:18:50.579
to make it a lot easier. And when you become

00:18:50.579 --> 00:18:53.559
the expert that your customer can count on, it's

00:18:53.559 --> 00:18:55.799
going to make your life and theirs a lot easier.

00:18:56.460 --> 00:18:59.880
So we try to provide as much information as we

00:18:59.880 --> 00:19:04.200
can. And that's kind of my job here is to present

00:19:04.200 --> 00:19:07.059
the service tech's point of view, you know, to

00:19:07.059 --> 00:19:10.440
us as a manufacturer. Because I know what makes

00:19:10.440 --> 00:19:12.680
my life easier in the field and what I prefer

00:19:12.680 --> 00:19:16.029
to do and use. I love that. That's the whole

00:19:16.029 --> 00:19:19.990
reason I've chose to be in this role is from

00:19:19.990 --> 00:19:22.990
a technician perspective. How does these things

00:19:22.990 --> 00:19:24.849
look? How do these changes look? What do you

00:19:24.849 --> 00:19:28.029
need to know? So when we pair with equipment

00:19:28.029 --> 00:19:31.730
manufacturers like Heatcraft, who's trying to

00:19:31.730 --> 00:19:34.210
get the information out to the industry, all

00:19:34.210 --> 00:19:36.569
you need to do to be a successful contractor

00:19:36.569 --> 00:19:40.319
is to be educated. to understand the difference

00:19:40.319 --> 00:19:42.980
and present it to your customer. That's all we've

00:19:42.980 --> 00:19:46.500
ever really done. So I worry about the contractors

00:19:46.500 --> 00:19:48.500
that are going to struggle with this transition

00:19:48.500 --> 00:19:50.740
when they go to buy that first new piece of equipment

00:19:50.740 --> 00:19:52.180
and go, wait a minute, this looks different.

00:19:52.240 --> 00:19:54.259
What's going on here? Versus the one that goes,

00:19:54.359 --> 00:19:56.519
I've been waiting for you and I know that you're

00:19:56.519 --> 00:19:58.660
not that different. So come on, let's go do this

00:19:58.660 --> 00:20:01.940
installation. One of the things that we're doing

00:20:01.940 --> 00:20:06.400
is creating a series of almost did you know videos

00:20:06.400 --> 00:20:08.720
that you will be able to access on our website

00:20:08.720 --> 00:20:11.500
to get this information out there. They're going

00:20:11.500 --> 00:20:14.200
to be in quick, easy to see modules. That's something

00:20:14.200 --> 00:20:16.619
that we're building. We're putting this out there

00:20:16.619 --> 00:20:20.019
to make the technician's life easier because

00:20:20.019 --> 00:20:23.200
information is golden. When you know going in

00:20:23.200 --> 00:20:26.640
what I'm facing, what I have to do, the intimidation

00:20:26.640 --> 00:20:30.140
factor goes away because there's always, I've

00:20:30.140 --> 00:20:33.019
always heard, oh, I'll retire before I have to.

00:20:33.660 --> 00:20:36.319
to face that change or do that. And technology

00:20:36.319 --> 00:20:39.160
is changing at such a rapid pace right now. We

00:20:39.160 --> 00:20:42.319
have to keep up. And education is, you know,

00:20:42.339 --> 00:20:45.299
it's important to me. I've always been that guy

00:20:45.299 --> 00:20:47.200
that the technicians have come to that says,

00:20:47.299 --> 00:20:48.980
hey, what are we going to do? And it was my job

00:20:48.980 --> 00:20:51.740
to get the information and find it. So that fits

00:20:51.740 --> 00:20:55.329
in nicely with my role here at HeatCraft. Yeah,

00:20:55.329 --> 00:20:57.950
absolutely. I really look forward to those videos.

00:20:58.009 --> 00:21:00.190
I'll be sharing them like crazy when we get to

00:21:00.190 --> 00:21:03.410
that point. So, Justin, tell us a little bit

00:21:03.410 --> 00:21:06.210
about the training that HeatCraft offers and

00:21:06.210 --> 00:21:08.049
how people can learn more about the training

00:21:08.049 --> 00:21:10.450
opportunities. Well, first of all, you can visit

00:21:10.450 --> 00:21:12.609
our website and you can look at our training

00:21:12.609 --> 00:21:15.170
schedule. We do several things. First of all,

00:21:15.170 --> 00:21:18.829
we have training that... Well, let me say this

00:21:18.829 --> 00:21:21.609
first. We're putting a big emphasis on training.

00:21:21.750 --> 00:21:24.130
Over the course of the next year, we're going

00:21:24.130 --> 00:21:26.710
to be building a new training facility here to

00:21:26.710 --> 00:21:31.009
greatly expand what we do. So we offer classes

00:21:31.009 --> 00:21:35.009
here at Stone Mountain, classes on our intelligent

00:21:35.009 --> 00:21:38.930
controls, our electronic defrost controls. We

00:21:38.930 --> 00:21:44.519
also offer basic education. After being in the

00:21:44.519 --> 00:21:46.960
field, I realized that even students coming out

00:21:46.960 --> 00:21:48.680
of a tech school that are getting ready to break

00:21:48.680 --> 00:21:50.799
into the industry, they haven't really learned

00:21:50.799 --> 00:21:52.960
how to read diagrams and troubleshoot to the

00:21:52.960 --> 00:21:55.299
point that's really going to benefit them. So

00:21:55.299 --> 00:21:59.059
we offer everything from a basic refrigeration

00:21:59.059 --> 00:22:01.519
and installation to a troubleshooting course

00:22:01.519 --> 00:22:05.960
to specifics. all the way up to CO2 and we're

00:22:05.960 --> 00:22:08.200
going to be developing classes for racks and

00:22:08.200 --> 00:22:11.019
as time moves forward I think we'll really be

00:22:11.019 --> 00:22:14.599
able to offer some some nice in -house training

00:22:14.599 --> 00:22:17.440
but we also take it remotely. I'll be traveling

00:22:17.440 --> 00:22:20.880
to Texas next week to do a two -day training

00:22:20.880 --> 00:22:23.980
for some technicians. through one of our distributors

00:22:23.980 --> 00:22:26.519
there we've been traveling all over the country

00:22:26.519 --> 00:22:29.579
to put these classes on as we've had the request

00:22:29.579 --> 00:22:32.619
and now what we're doing is we've got a new development

00:22:32.619 --> 00:22:35.720
coordinator that's taking our courses breaking

00:22:35.720 --> 00:22:38.880
them down into smaller sections putting them

00:22:38.880 --> 00:22:42.039
on our website so that people can go in and say

00:22:42.039 --> 00:22:44.220
well i got 20 or 30 minutes i want to find out

00:22:44.220 --> 00:22:48.250
about this and so That's really the direction

00:22:48.250 --> 00:22:50.529
that we're heading is trying to get that information

00:22:50.529 --> 00:22:54.329
out there, make it easier for people to take

00:22:54.329 --> 00:22:56.450
it in small chunks and just not get overwhelmed

00:22:56.450 --> 00:22:58.869
with it. Yeah, you're right. That's it. A little

00:22:58.869 --> 00:23:00.890
modular training. Take it in small chunks and

00:23:00.890 --> 00:23:04.490
take it as often as you need and as comfortable

00:23:04.490 --> 00:23:06.170
as you need when you have that time available.

00:23:06.329 --> 00:23:08.309
No, it's absolutely what we need in the industry.

00:23:09.289 --> 00:23:11.710
Well, Justin Bailey, technical trainer for HeatCraft,

00:23:11.789 --> 00:23:14.130
I sure appreciate you joining us. And for those

00:23:14.130 --> 00:23:16.250
that want to learn more, I encourage you to go

00:23:16.250 --> 00:23:22.009
over to the website, HeatCraftRPD .com. Thank

00:23:22.009 --> 00:23:24.390
you, sir, for your time. You're absolutely welcome.

00:23:24.549 --> 00:23:25.190
It's been a pleasure.
