WEBVTT 00:00:00.000 --> 00:00:01.760 Sometimes. Sometimes. I've been standing out 00:00:01.760 --> 00:00:03.839 my whole life, but you get a little nervous around 00:00:03.839 --> 00:00:06.200 work colleagues. You do, don't you? Yeah. You 00:00:06.200 --> 00:00:10.400 want to set a, um, you just, you want to, you 00:00:10.400 --> 00:00:12.160 want to be fun and you don't want to forget that 00:00:12.160 --> 00:00:13.960 it's fun. Yeah. Learning is supposed to be fun. 00:00:18.839 --> 00:00:21.899 Well, hey there, HVAC pros and enthusiasts. 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So what are you waiting for? Click the 00:01:08.640 --> 00:01:11.959 link. Dive into the HVACR Learning Network and 00:01:11.959 --> 00:01:15.180 start your free trial today. Your journey to 00:01:15.180 --> 00:01:24.189 HVACR mastery begins here. Check. One, two, three, 00:01:24.189 --> 00:01:26.310 four, five. Yeah, we're good. All right, everyone. 00:01:26.370 --> 00:01:28.569 Thank you for joining us once again on Did You 00:01:28.569 --> 00:01:33.010 Know? The Esco HVAC Podcast. So today, dude, 00:01:33.090 --> 00:01:40.340 we are having so much fun. Mac, that HVAC Mac, 00:01:40.439 --> 00:01:42.120 if you don't already know from social media, 00:01:42.280 --> 00:01:44.319 man, we've been kind of like chatting back and 00:01:44.319 --> 00:01:46.260 forth, you know, just, I've just been watching 00:01:46.260 --> 00:01:48.159 what you're doing. You're watching what I'm doing. 00:01:48.219 --> 00:01:49.560 I'm like, dude, we got to get together sometime. 00:01:49.980 --> 00:01:52.840 And then, you know, at the conference every year, 00:01:52.959 --> 00:01:55.599 like we've had the Brian D Baker scholarship 00:01:55.599 --> 00:01:58.000 for quite a few years. Right. And like his goal, 00:01:58.120 --> 00:02:01.799 like. His goal was to leave a legacy to be able 00:02:01.799 --> 00:02:04.319 to support educators in the industry. Right. 00:02:04.439 --> 00:02:07.280 And to give them as much opportunity to get the 00:02:07.280 --> 00:02:08.719 resources they need, especially coming to the 00:02:08.719 --> 00:02:12.180 conference. And you're a recipient of that this 00:02:12.180 --> 00:02:15.280 year. Yes, sir. And so we got to talk about this, 00:02:15.280 --> 00:02:17.300 man, because I'm telling you, I think you and 00:02:17.300 --> 00:02:19.300 I could like we can entertain this entire show. 00:02:19.539 --> 00:02:21.979 It's listen, let me start off by saying it's 00:02:21.979 --> 00:02:24.979 very exciting and it's very honorable for Fluke. 00:02:25.819 --> 00:02:29.360 for Esco to send us out here. And do not forget 00:02:29.360 --> 00:02:31.580 that it is Vegas after all. There's a lot of 00:02:31.580 --> 00:02:33.939 strange things to see, including strange instructors. 00:02:35.319 --> 00:02:37.379 Dressing up, come around the corner and see you 00:02:37.379 --> 00:02:40.719 this morning. They're like, what? And I had a 00:02:40.719 --> 00:02:43.180 small sliver of doubt on whether I was going 00:02:43.180 --> 00:02:45.139 to wear this ridiculous hat. Isn't it crazy, 00:02:45.139 --> 00:02:48.360 man, to stand out? Yeah, sometimes. Standing 00:02:48.360 --> 00:02:50.840 out my whole life. You get a little nervous around 00:02:50.840 --> 00:02:53.199 work colleagues. You do, don't you? Yeah, you 00:02:53.199 --> 00:02:58.590 want to set a... You want to be fun and you don't 00:02:58.590 --> 00:03:00.430 want to forget that it's fun. Learning is supposed 00:03:00.430 --> 00:03:02.789 to be fun. It is supposed to be fun. We can still 00:03:02.789 --> 00:03:05.270 be serious. We can still wear hats. We can still 00:03:05.270 --> 00:03:08.370 talk, shoot the breeze and all that. But don't 00:03:08.370 --> 00:03:10.610 forget to have fun. Yeah. And I think, unfortunately, 00:03:10.729 --> 00:03:13.330 that happens so much in the industry. We get 00:03:13.330 --> 00:03:15.930 stuck in this rut of, okay, this is what we're 00:03:15.930 --> 00:03:18.050 supposed to look like. This is what we're supposed 00:03:18.050 --> 00:03:20.189 to do, supposed to teach because we've done this 00:03:20.189 --> 00:03:22.590 for 50 years and nothing's ever changed. And 00:03:22.590 --> 00:03:25.419 all of a sudden, we all go. that don't work anymore 00:03:25.419 --> 00:03:28.599 it doesn't and and from my perspective i'd argue 00:03:28.599 --> 00:03:30.500 did it ever work for a guy like me you know i 00:03:30.500 --> 00:03:32.800 went to four -year schools trying yeah until 00:03:32.800 --> 00:03:35.180 i found my way in trade school and i just uh 00:03:35.180 --> 00:03:37.539 i want to try it differently i want my students 00:03:37.539 --> 00:03:40.479 to be engaged laugh have fun yeah dress up bring 00:03:40.479 --> 00:03:43.580 bring your issues into the educational place 00:03:43.580 --> 00:03:46.360 where it's safe to bring up these issues of all 00:03:46.360 --> 00:03:48.340 kinds dude didn't that like you know it so when 00:03:48.340 --> 00:03:51.120 we think about like what we do it took me a while 00:03:51.120 --> 00:03:54.680 to understand exactly what we do like we're not 00:03:54.680 --> 00:03:58.789 just like teachers we're we're mentors i agree 00:03:58.789 --> 00:04:02.169 right we are educators of minds not just for 00:04:02.169 --> 00:04:04.349 the technical stuff they need to know but like 00:04:04.349 --> 00:04:05.770 how they're going to be successful how they're 00:04:05.770 --> 00:04:07.870 going to communicate with people they may end 00:04:07.870 --> 00:04:09.689 up in in our classes because they think it's 00:04:09.689 --> 00:04:11.490 like shop class and they've had no other place 00:04:11.490 --> 00:04:12.949 to go because they didn't fit in the regular 00:04:12.949 --> 00:04:15.870 classes and then their counselor might go you 00:04:15.870 --> 00:04:18.029 know what uh hvac you know those shop classes 00:04:18.029 --> 00:04:20.069 those might be right for you and that might have 00:04:20.069 --> 00:04:21.589 been like the most intelligent person the school 00:04:21.589 --> 00:04:24.529 ever had but they didn't understand right because 00:04:24.939 --> 00:04:27.459 Communication is not the same for everyone. I 00:04:27.459 --> 00:04:31.800 communicate like my skills, like my love language 00:04:31.800 --> 00:04:35.620 is acts of service. And I want to fix something 00:04:35.620 --> 00:04:39.339 for you. Like when I go to my family's, I don't 00:04:39.339 --> 00:04:41.420 care if it's vacation. If I can fix something 00:04:41.420 --> 00:04:45.220 for you, man, I get something out of that. You 00:04:45.220 --> 00:04:47.399 had said something in one of your most recent 00:04:47.399 --> 00:04:51.420 podcasts. I want to say two of them ago that 00:04:51.420 --> 00:04:55.040 really stuck with me. Do we teach HVAC? Absolutely. 00:04:55.259 --> 00:04:59.060 Yes, we do. There's some stuff where we're kind 00:04:59.060 --> 00:05:02.160 of teaching you how to progress into adulthood. 00:05:02.439 --> 00:05:05.000 Nobody. Do you have a driver's license? Yeah. 00:05:05.060 --> 00:05:06.839 When you have your driver's license, you probably 00:05:06.839 --> 00:05:08.540 shouldn't get a reckless driving charge. Yeah. 00:05:08.600 --> 00:05:10.779 Right. You should probably start showing up on 00:05:10.779 --> 00:05:13.379 time. Yeah. Right. Things that we take for granted 00:05:13.379 --> 00:05:15.360 being in this for so long. Absolutely. Right. 00:05:15.399 --> 00:05:20.149 And we do a lot of that. Love it. But at its 00:05:20.149 --> 00:05:22.709 core, fun. Yeah. Always fun. Man, you know, and 00:05:22.709 --> 00:05:25.490 I think like once I started having fun doing 00:05:25.490 --> 00:05:27.050 this work, because there's times this work ain't 00:05:27.050 --> 00:05:29.250 fun, right? Agreed. You crawl in that crawl space 00:05:29.250 --> 00:05:31.009 and you got a dead cat in the corner and you 00:05:31.009 --> 00:05:32.810 got to go grab a stick or a shovel to move it 00:05:32.810 --> 00:05:34.639 out of the way to get to that duck. ain't no 00:05:34.639 --> 00:05:37.019 fun i mean big fellas uh trying to make sure 00:05:37.019 --> 00:05:39.060 you stay on beans yeah big fellas yeah getting 00:05:39.060 --> 00:05:44.279 up in an attic someplace dude i was in like two 00:05:44.279 --> 00:05:47.160 years and i i i got i thought i was getting good 00:05:47.160 --> 00:05:49.639 at going across rafters and they were all spaced 00:05:49.639 --> 00:05:53.279 out about you know 24 inches and so we were running 00:05:53.279 --> 00:05:56.259 all new duct and i'm just i'm running through 00:05:56.259 --> 00:05:57.920 right running through running through because 00:05:57.920 --> 00:05:59.740 they're all spaced the same running through running 00:05:59.740 --> 00:06:01.800 through back and forth back and forth 10 times 00:06:01.800 --> 00:06:04.759 probably until I got to the duck that was at 00:06:04.759 --> 00:06:07.639 the one just past where I'd been running to that 00:06:07.639 --> 00:06:10.339 ended up being 30 inches instead of 24. Right. 00:06:10.480 --> 00:06:13.839 And do a ceiling. I go, right. You know, so those 00:06:13.839 --> 00:06:16.540 kinds of things, those are out there, but then 00:06:16.540 --> 00:06:20.060 the fun stuff, man, I think that's why I still 00:06:20.060 --> 00:06:22.379 love doing this because like the fun stuff. I 00:06:22.379 --> 00:06:24.620 agree. It makes it, it keeps you young at heart. 00:06:24.699 --> 00:06:27.379 Yeah. Laughter really is the best medicine and 00:06:27.379 --> 00:06:30.290 that is the most engaging medicine. All of our 00:06:30.290 --> 00:06:32.930 students, if they are laughing, if they're standing 00:06:32.930 --> 00:06:35.050 up, if they're moving around, if they're not 00:06:35.050 --> 00:06:37.290 sitting at a computer doing study hall, those 00:06:37.290 --> 00:06:39.910 are all wins for the day. Absolutely. And I think 00:06:39.910 --> 00:06:41.569 it's important that we take that opportunity 00:06:41.569 --> 00:06:44.029 to celebrate them. Anytime there's laughter in 00:06:44.029 --> 00:06:46.310 the classroom, anytime there's a dress -up day, 00:06:46.529 --> 00:06:48.769 we should probably lean into that stuff. Because 00:06:48.769 --> 00:06:51.730 I look at this thing as I'm not a trained four 00:06:51.730 --> 00:06:54.209 -year teacher of any kind. No. I'm a technician. 00:06:54.449 --> 00:06:57.350 Yeah, absolutely. stumbled into teaching thing 00:06:57.350 --> 00:07:01.110 by doing field tech training and so how did i 00:07:01.110 --> 00:07:04.550 want my teachers to engage with me yeah fun yeah 00:07:04.550 --> 00:07:08.209 make it real make a product that makes it worth 00:07:08.209 --> 00:07:10.410 getting up and coming to school for dang especially 00:07:10.410 --> 00:07:13.790 when the cost of education goes up yeah and so 00:07:14.560 --> 00:07:16.759 You and I can't control that, but we can control 00:07:16.759 --> 00:07:18.540 the product that we put out. It's our responsibility 00:07:18.540 --> 00:07:21.500 to reach the price point. It is. Dang. When you 00:07:21.500 --> 00:07:22.759 look at it from that perspective, that's 100 00:07:22.759 --> 00:07:25.060 % what it is. Right. I can't control the price. 00:07:25.220 --> 00:07:27.120 It goes up regardless whether I show up or not. 00:07:27.259 --> 00:07:29.560 Yeah. I have to deliver to it, period. Yeah. 00:07:29.620 --> 00:07:32.779 And if I'm delivering, my value is going up. 00:07:32.860 --> 00:07:35.699 That's it. And it doesn't stop. And that's the 00:07:35.699 --> 00:07:40.600 beauty of what we do. If we don't relay that 00:07:40.600 --> 00:07:43.180 in our classrooms, that's a mistake. Because 00:07:43.180 --> 00:07:46.480 we have so many students that come to us that 00:07:46.480 --> 00:07:49.040 have potential. All of them. Every last one of 00:07:49.040 --> 00:07:52.759 them. Yeah. And so if we can help show them their 00:07:52.759 --> 00:07:55.420 potential and then also go, okay, I'm going to 00:07:55.420 --> 00:07:57.720 help you with these tools. And you're going to 00:07:57.720 --> 00:08:02.680 see that you are going to set your value. You're 00:08:02.680 --> 00:08:04.819 going to set what you're worth in the future. 00:08:05.120 --> 00:08:07.519 And the choices that you make are going to change 00:08:07.519 --> 00:08:12.339 that. I just think, too, you gain a lot of cachet 00:08:12.339 --> 00:08:15.120 from other students when you make them have fun. 00:08:15.220 --> 00:08:16.899 Then they start listening to you. Then they start 00:08:16.899 --> 00:08:19.620 believing in you. Then the key thing, after all 00:08:19.620 --> 00:08:20.660 that, is they start believing in themselves. 00:08:20.879 --> 00:08:23.480 Yeah. Because I noticed at our school, at our 00:08:23.480 --> 00:08:25.519 trade school in Dallas, we have a lot of kids 00:08:25.519 --> 00:08:27.819 who don't hear a lot of positive thoughts. I 00:08:27.819 --> 00:08:29.879 know. So if they start out with the fun, they 00:08:29.879 --> 00:08:31.540 start to listen to you, and then they start to 00:08:31.540 --> 00:08:32.940 believe in themselves, and then you see the light 00:08:32.940 --> 00:08:35.460 go off. That's gone. And if we can get that going 00:08:35.460 --> 00:08:37.879 off real quick. Yeah. three, four, five, six 00:08:37.879 --> 00:08:39.759 months. So we've got another six months to a 00:08:39.759 --> 00:08:42.159 year where we can help fine tune them, put them 00:08:42.159 --> 00:08:44.399 in the right direction. Yeah. And I feel like 00:08:44.399 --> 00:08:47.179 dressing up does that. It does, man. It just, 00:08:47.259 --> 00:08:50.840 it lets people get comfortable in their skin. 00:08:50.940 --> 00:08:53.740 Right. Yeah. Right. And because sometimes like 00:08:53.740 --> 00:08:55.679 we think about like someone who like acts out 00:08:55.679 --> 00:08:57.399 in a classroom, there was a time where you got 00:08:57.399 --> 00:08:59.820 punished for that. Yeah. You come to my class. 00:09:00.629 --> 00:09:02.950 You get to run the chalkboard or whatever we're 00:09:02.950 --> 00:09:05.149 doing, right? It's because we've never looked 00:09:05.149 --> 00:09:08.850 at why, right? It's the why. Like, take equipment, 00:09:08.950 --> 00:09:11.769 right? We learn how to work on equipment. You 00:09:11.769 --> 00:09:13.730 know, that's one thing. If you understand how 00:09:13.730 --> 00:09:17.250 that equipment operates, you can work on any 00:09:17.250 --> 00:09:19.350 of them, right? So let's think about that like 00:09:19.350 --> 00:09:21.929 in a classroom. Someone comes into our classroom. 00:09:23.389 --> 00:09:30.669 If we only look at the problem and... not that 00:09:30.669 --> 00:09:33.409 sequence of operation. Like, why is that problem, 00:09:33.570 --> 00:09:37.269 right? What did that student encounter that threw 00:09:37.269 --> 00:09:40.370 that sequence of operation out of whack? And 00:09:40.370 --> 00:09:42.350 what can I do to help get that sequence of operation 00:09:42.350 --> 00:09:45.970 back in? And if you can do that and you can help 00:09:45.970 --> 00:09:48.129 guide someone back into their own sequence of 00:09:48.129 --> 00:09:51.570 operation, it's gold. It is. It's gold. It's 00:09:51.570 --> 00:09:55.279 fun. And it's challenging to have multiple students, 00:09:55.360 --> 00:09:57.419 20, 30 plus, and they all have their own way 00:09:57.419 --> 00:10:02.159 of looking at things. It's really, really, really, 00:10:02.259 --> 00:10:05.539 really fun. And I encourage anybody who is still 00:10:05.539 --> 00:10:08.879 a technician that wonders if they could dabble, 00:10:08.899 --> 00:10:11.899 just jump. Stop wondering. Could I do it? I didn't. 00:10:11.940 --> 00:10:14.039 Yeah, just jump. Just do it. Just come join us. 00:10:14.120 --> 00:10:16.980 It took someone like you to encourage me to jump. 00:10:17.399 --> 00:10:19.480 So I thought I'd be a technician my whole life. 00:10:19.899 --> 00:10:21.500 Same. I thought I would turn wrenches the rest 00:10:21.500 --> 00:10:24.240 of my life. Yeah. It was good money. I love fixing 00:10:24.240 --> 00:10:27.580 stuff. I love that. Thank you. I'm grateful you're 00:10:27.580 --> 00:10:30.139 here. I'm glad you're here. I love them paychecks. 00:10:30.139 --> 00:10:32.700 Right. And I had I actually had someone I had 00:10:32.700 --> 00:10:35.759 a recruiter reach out. And he's like, so I'd 00:10:35.759 --> 00:10:38.159 spent like 16 years working part time at AutoZone 00:10:38.159 --> 00:10:40.570 while I was in the field. Did you really? Yeah, 00:10:40.649 --> 00:10:43.389 I had kids. I had my own junk vehicles I had 00:10:43.389 --> 00:10:45.929 to fix, right? That 20 % discount was awfully 00:10:45.929 --> 00:10:48.870 good. It was. Yeah, right? Funny story. Yeah. 00:10:48.929 --> 00:10:50.590 I worked at AutoZone, too, for a little bit. 00:10:50.710 --> 00:10:54.590 Yeah. At one point, I was a commercial parts 00:10:54.590 --> 00:10:57.190 delivery guy. Yeah, absolutely. I did. I had 00:10:57.190 --> 00:11:01.230 fun. It's funny how every job you have kind of 00:11:01.230 --> 00:11:02.690 prepares you for what you're doing now. It builds. 00:11:02.889 --> 00:11:06.549 Right? Dude, you know how I got into this? How? 00:11:07.320 --> 00:11:09.179 I had a mobile DJ business when I was a teenager. 00:11:09.299 --> 00:11:11.580 Did you really? Cliff's Music on the Move. No 00:11:11.580 --> 00:11:17.000 kidding. From like 14 to like 21. And then I 00:11:17.000 --> 00:11:18.860 was like, all right. And so I went to college 00:11:18.860 --> 00:11:21.840 for one year, right? Yeah. For TV, radio, film. 00:11:22.279 --> 00:11:24.799 Realized that I had to sit in the class. I couldn't 00:11:24.799 --> 00:11:27.539 work on anything. I was like, that's how I got 00:11:27.539 --> 00:11:29.879 into the trades. Similar. Political science. 00:11:29.980 --> 00:11:31.440 I was going to save the world. Yeah, absolutely. 00:11:33.639 --> 00:11:35.879 That was one of them. I think at one point music 00:11:35.879 --> 00:11:38.259 also. I mean, I must have went to community college 00:11:38.259 --> 00:11:40.179 like four different times. Yeah, absolutely. 00:11:40.220 --> 00:11:44.259 And just never really got engaged into it. Now, 00:11:44.340 --> 00:11:46.620 granted, I wasn't giving it every bit that I 00:11:46.620 --> 00:11:49.659 had. But in trade school, you walk through the 00:11:49.659 --> 00:11:54.299 door and it kind of something clicks. And then 00:11:54.299 --> 00:11:56.419 you start building your life at your hands. We 00:11:56.419 --> 00:11:59.039 had a presenter here. That was my trade school 00:11:59.039 --> 00:12:01.580 teacher in Waco, Texas. Really? David Brennan. 00:12:01.980 --> 00:12:04.919 Oh, absolutely. Great dude. Oh, me and him got 00:12:04.919 --> 00:12:06.539 in so much trouble a couple years ago. I'll tell 00:12:06.539 --> 00:12:08.179 you about that. Oh, yeah, that was fun. Yeah, 00:12:08.179 --> 00:12:10.580 that was my teacher at Texas State Technical 00:12:10.580 --> 00:12:13.419 College in Waco. Yeah. So it's really cool. I 00:12:13.419 --> 00:12:16.840 was also a DJ for a little bit, too. No way. 00:12:17.440 --> 00:12:19.879 Isn't that crazy, man? It is. Right? It's like 00:12:19.879 --> 00:12:22.039 those skills, those things that you enjoyed along 00:12:22.039 --> 00:12:25.840 the way, it's like this field allows that, right? 00:12:25.899 --> 00:12:28.950 If you're going to become, you know, a nine to 00:12:28.950 --> 00:12:31.830 fiver, right? You're going to become a insurance 00:12:31.830 --> 00:12:33.850 salesperson. You know what you're doing the rest 00:12:33.850 --> 00:12:35.090 of your life? What are you doing? You're selling 00:12:35.090 --> 00:12:37.149 insurance. There you go. Right. When you get 00:12:37.149 --> 00:12:40.590 in these trades, you don't know day to day. I 00:12:40.590 --> 00:12:43.309 mean, it can be every job every day can be a 00:12:43.309 --> 00:12:45.269 different opportunity, different experience. 00:12:45.450 --> 00:12:47.169 I mean, something that you've never seen before. 00:12:47.210 --> 00:12:49.409 I mean, dude. Look at us. Look what we're doing 00:12:49.409 --> 00:12:53.169 today. Dressed up. Shaking babies and kissing 00:12:53.169 --> 00:12:56.269 hands. Somebody paid us to do this. Can you believe 00:12:56.269 --> 00:12:58.370 that? We're out here learning and having fun. 00:12:59.830 --> 00:13:03.230 It's great. To piggyback off what you're talking 00:13:03.230 --> 00:13:05.769 about, you don't know day to day. You really 00:13:05.769 --> 00:13:11.629 don't know day to day. Even in the teaching side, 00:13:11.730 --> 00:13:13.769 you don't know what problems come up. I think 00:13:13.769 --> 00:13:16.210 that speaks to the technician part of this where 00:13:16.889 --> 00:13:18.590 You don't know what you're going to face, what 00:13:18.590 --> 00:13:21.590 battles. All you have to do is be prepared to 00:13:21.590 --> 00:13:25.330 deal with change as it comes. And by extension 00:13:25.330 --> 00:13:28.470 of that, the way I view things is that because 00:13:28.470 --> 00:13:32.809 there's so much change, I am the product. When 00:13:32.809 --> 00:13:35.870 I'm a technician, I'm selling myself to the consumers 00:13:35.870 --> 00:13:38.269 in their home, to the maintenance men on commercial 00:13:38.269 --> 00:13:43.549 sites, even in education. You are coming to max 00:13:43.549 --> 00:13:47.679 class. right and so for it's important to put 00:13:47.679 --> 00:13:50.059 a positive spin on everything to be outgoing 00:13:50.059 --> 00:13:53.399 to be energetic to be a very kind caring energy 00:13:53.399 --> 00:13:56.580 because we're in a school it's supposed to be 00:13:56.580 --> 00:13:58.860 a safe place for people to come in there and 00:13:58.860 --> 00:14:01.080 express things and learn and close doors and 00:14:01.080 --> 00:14:03.480 have adult conversations yeah in adult education 00:14:03.480 --> 00:14:08.899 so to me that's that's part of the product not 00:14:08.899 --> 00:14:11.919 not selling you an educational pipe dream whatever 00:14:11.919 --> 00:14:15.840 i'm just selling you me And wherever that takes 00:14:15.840 --> 00:14:18.720 you in your career, cool. I'm just glad I have 00:14:18.720 --> 00:14:20.620 a small little piece in that story. You're an 00:14:20.620 --> 00:14:22.139 awesome, wise dude, man. That's what education 00:14:22.139 --> 00:14:24.600 is. It's awesome. Like one of the wisest men 00:14:24.600 --> 00:14:27.700 that I know, Tom Tebby, he actually worked with 00:14:27.700 --> 00:14:31.039 us, is now semi -retired. So he's helped coaching 00:14:31.039 --> 00:14:32.779 me as I was starting to do this kind of thing. 00:14:32.840 --> 00:14:34.240 Because this was a little uncomfortable for me. 00:14:34.320 --> 00:14:36.700 It got me out of my skin doing these kind of 00:14:36.700 --> 00:14:40.220 podcasts, being out in front of people. And we 00:14:40.220 --> 00:14:42.299 were having a conversation one day, and he said, 00:14:43.340 --> 00:14:47.399 So young man, how do you feel about sales and 00:14:47.399 --> 00:14:49.279 selling things to people? And I was like, no, 00:14:49.360 --> 00:14:52.220 I'm not into sales. He said, I want you to understand 00:14:52.220 --> 00:14:55.379 that for the rest of your life and everything 00:14:55.379 --> 00:14:58.559 previous in your life, you have been selling. 00:14:59.419 --> 00:15:02.779 You've been selling yourself to everyone around 00:15:02.779 --> 00:15:05.399 you. The first time that you met that person 00:15:05.399 --> 00:15:08.120 that caught your eye, you're trying to sell yourself 00:15:08.120 --> 00:15:10.700 to that person. Yeah. The first time that you 00:15:10.700 --> 00:15:13.019 went to that job. You're trying to sell yourself 00:15:13.019 --> 00:15:15.519 to that employer. And the rest of your life, 00:15:15.659 --> 00:15:18.519 you are your own product that you're going to 00:15:18.519 --> 00:15:21.840 be marketing to the world. And I went, I had 00:15:21.840 --> 00:15:23.059 never thought about that. That was just like 00:15:23.059 --> 00:15:25.620 two years ago. So with you saying that, that 00:15:25.620 --> 00:15:29.059 means that you're right. Yeah. I mean, I had 00:15:29.059 --> 00:15:31.240 an old -timer put his arm around me and kind 00:15:31.240 --> 00:15:34.419 of feed me a version of that. And it never left, 00:15:34.539 --> 00:15:38.340 ever. So when we talk about going into people's 00:15:38.340 --> 00:15:41.070 homes or people's businesses, it's... It kind 00:15:41.070 --> 00:15:43.690 of falls in line with integrity. Yeah, 100%. 00:15:43.690 --> 00:15:45.990 And all the stuff that comes with that. So I 00:15:45.990 --> 00:15:48.429 take that very seriously, and it's something 00:15:48.429 --> 00:15:51.730 I pride myself on and push out there to the students 00:15:51.730 --> 00:15:55.610 I have. I may not be the smartest or the best 00:15:55.610 --> 00:15:59.340 wrench turner or the most outgoing. but I am 00:15:59.340 --> 00:16:01.519 the most genuine. Isn't that cool? Yeah. And 00:16:01.519 --> 00:16:04.139 it doesn't feel great. It does. To just be yourself, 00:16:04.360 --> 00:16:07.679 wear crazy hats and costumes. But bring knowledge 00:16:07.679 --> 00:16:10.799 along with that. I mean, that's the ace up the 00:16:10.799 --> 00:16:13.240 sleeve. You have to also be good at this a little 00:16:13.240 --> 00:16:15.620 bit. You can't just go out and be a clown and 00:16:15.620 --> 00:16:16.980 expect everyone's going to come enjoy your class. 00:16:17.139 --> 00:16:18.679 They're going to enjoy it, but they may not come 00:16:18.679 --> 00:16:23.379 back. But once they have that fun and then they 00:16:23.379 --> 00:16:25.769 actually learn from it. And they walk away and 00:16:25.769 --> 00:16:28.870 they go, oh, dang, I enjoyed that. I enjoyed 00:16:28.870 --> 00:16:31.789 doing this stuff. One of the best compliments 00:16:31.789 --> 00:16:33.549 that we ever get from our students on the product 00:16:33.549 --> 00:16:36.309 that we deliver is that they are tired at the 00:16:36.309 --> 00:16:39.250 end of our four hours. That's a great compliment 00:16:39.250 --> 00:16:41.309 and a great pride that I get from them is that 00:16:41.309 --> 00:16:43.850 they are tired. Not physically. Yeah. Because 00:16:43.850 --> 00:16:45.429 they're in school. They don't turn wretched. 00:16:45.490 --> 00:16:48.700 Right. Being mentally tired. You mentally force 00:16:48.700 --> 00:16:50.820 -fed them. That's it. Yeah. It's like, here's 00:16:50.820 --> 00:16:52.899 the garden hose. I'm going to crank the pressure 00:16:52.899 --> 00:16:55.179 up. Hold on. Yeah, come on. Let's have fun. Let's 00:16:55.179 --> 00:16:56.519 do some experiments, and then let's talk about 00:16:56.519 --> 00:16:58.720 why we're doing them, what we're trying to get 00:16:58.720 --> 00:17:01.480 you to understand. It can go a million different 00:17:01.480 --> 00:17:03.779 ways, but why is this water boiling and we didn't 00:17:03.779 --> 00:17:06.200 put any heat on it? You know? That kind of stuff. 00:17:06.319 --> 00:17:08.539 Yeah, make them think outside of the box and 00:17:08.539 --> 00:17:12.940 start going, okay. This is not what I thought 00:17:12.940 --> 00:17:17.700 it was. This is like me in a career. I get to 00:17:17.700 --> 00:17:20.039 use my brains to do something. It's really cool. 00:17:20.240 --> 00:17:23.740 I mean, it really is. And field techs out there 00:17:23.740 --> 00:17:26.559 that think they can, they should. Yeah. And just 00:17:26.559 --> 00:17:28.099 give it a try. You can always go back to turning 00:17:28.099 --> 00:17:29.299 wrenches. That's exactly right. They're going 00:17:29.299 --> 00:17:31.859 to always need you doing that. That's what I 00:17:31.859 --> 00:17:34.160 said about this job. People are like, so how 00:17:34.160 --> 00:17:35.920 was this going to go, right? How far are you 00:17:35.920 --> 00:17:37.539 taking this? I'm riding this sucker out until 00:17:37.539 --> 00:17:39.319 I go back to turning wrenches. There you go. 00:17:39.799 --> 00:17:41.779 I think you'll be okay because your heart's in 00:17:41.779 --> 00:17:44.660 the right place, right? You know, all right. 00:17:44.819 --> 00:17:47.440 So let me ask you this. So I have this like personal 00:17:47.440 --> 00:17:51.480 belief in our industry that, and it's probably 00:17:51.480 --> 00:17:53.839 other industries, but I like to talk about mine. 00:17:54.509 --> 00:17:57.150 I think that those that have like servant hearts 00:17:57.150 --> 00:18:00.930 are the ones that like excel in this industry, 00:18:01.049 --> 00:18:04.750 like that truly enjoy serving other human beings, 00:18:04.849 --> 00:18:07.690 doing good for other people. You just thrive 00:18:07.690 --> 00:18:11.650 in this industry. I agree. But I just think for 00:18:11.650 --> 00:18:13.730 me, that's, those are the people I tend to gravitate 00:18:13.730 --> 00:18:17.309 to the most anyway. Just people who are kind 00:18:17.309 --> 00:18:22.009 in their spirit and want to really kind of, I 00:18:22.009 --> 00:18:24.150 know it's cliche, but like, customer service 00:18:24.150 --> 00:18:29.150 but like actually being somebody's uh like what's 00:18:29.150 --> 00:18:31.410 the phrase i'll say to the student like i'm yours 00:18:31.410 --> 00:18:34.029 until we're done because you're you're paying 00:18:34.029 --> 00:18:39.569 for the time yeah so to it it's multi -leveled 00:18:39.569 --> 00:18:41.309 i'm not getting it out the right way but like 00:18:41.309 --> 00:18:43.170 taking a consumer by the hand and guiding them 00:18:43.170 --> 00:18:45.009 through all these processes not just throwing 00:18:45.009 --> 00:18:48.369 them into a 16 seer equipment it's anything like 00:18:48.369 --> 00:18:50.819 that but explaining to them how heat pumps are 00:18:50.819 --> 00:18:52.240 supposed to function and why you're not supposed 00:18:52.240 --> 00:18:54.220 to call us because you see ice outside. Yeah. 00:18:54.420 --> 00:18:56.799 Not all the time. Right. Just little things like 00:18:56.799 --> 00:19:00.500 that. The people part is the most important part. 00:19:00.720 --> 00:19:02.660 I think so. Because I think at the end of everything 00:19:02.660 --> 00:19:06.519 that we do, all the fun, the hats and the laughing 00:19:06.519 --> 00:19:08.599 and the turning wrenches, what it boils down 00:19:08.599 --> 00:19:10.500 to is it's not an air conditioning business, 00:19:10.559 --> 00:19:12.480 not a refrigeration business. It's a people business. 00:19:12.480 --> 00:19:14.019 It's a people business, isn't it? At the end 00:19:14.019 --> 00:19:17.559 of the day, whether it's in education or... with 00:19:17.559 --> 00:19:19.880 a customer service partner, residential, or with 00:19:19.880 --> 00:19:22.539 maintenance men in commercial. It's all people. 00:19:23.019 --> 00:19:26.180 Interacting and just being nice people. I think 00:19:26.180 --> 00:19:27.380 that's one of the good things about the trade. 00:19:27.759 --> 00:19:31.000 I do too. I think it is. It took me a long time 00:19:31.000 --> 00:19:32.059 to figure that out. I thought it was just because 00:19:32.059 --> 00:19:34.059 I like to fix stuff. But it wasn't. It was like 00:19:34.059 --> 00:19:36.480 I like to fix stuff for people. Yeah. And just 00:19:36.480 --> 00:19:39.319 be helpful. Yeah. And have a servant's heart 00:19:39.319 --> 00:19:43.480 and kind of service over self. Yeah. There's 00:19:43.480 --> 00:19:45.079 a lot of things in the trade that are positive 00:19:45.079 --> 00:19:47.839 that it brings those out. And so any technicians 00:19:47.839 --> 00:19:50.039 should dabble in the teaching part of it. And 00:19:50.039 --> 00:19:52.380 you might find that you like it. Yeah, I agree. 00:19:52.640 --> 00:19:55.519 You might find the feedback that you get from 00:19:55.519 --> 00:19:59.019 students is invaluable. Or they come up to you 00:19:59.019 --> 00:20:01.220 and they tell you things like, you know, thank 00:20:01.220 --> 00:20:03.779 you for helping me with this or with that. And 00:20:03.779 --> 00:20:07.859 you got to tell them, listen, I'm a small piece 00:20:07.859 --> 00:20:10.799 in that. You got up and came to school every 00:20:10.799 --> 00:20:15.099 day. Yeah. You study. So therefore, when it's. 00:20:15.500 --> 00:20:17.380 Time for an employer to ask a question about 00:20:17.380 --> 00:20:20.720 who's that person. Yeah. All I'm doing is directing 00:20:20.720 --> 00:20:22.160 them to somebody who did what they were supposed 00:20:22.160 --> 00:20:24.440 to do. Yeah, that's it. From the get -go. From 00:20:24.440 --> 00:20:27.240 the beginning. Yeah. So the servant heart is 00:20:27.240 --> 00:20:32.160 something that's in the best people in general. 00:20:32.319 --> 00:20:34.519 You could have left HVAC off of that. That is 00:20:34.519 --> 00:20:37.119 true too, isn't it though? You know, Eugene Silverstein, 00:20:37.160 --> 00:20:40.140 I think he kind of sums that up for me the best. 00:20:40.279 --> 00:20:43.740 He said there's really, there's two. There's 00:20:43.740 --> 00:20:45.420 two types of educators, but it's really like 00:20:45.420 --> 00:20:48.380 there's two types of people. There's two types. 00:20:49.740 --> 00:20:53.640 Get it out. He said it last night. I know. Income 00:20:53.640 --> 00:20:56.779 and outcome. Yeah. So, you know, it's you teach 00:20:56.779 --> 00:20:59.099 for the income or you teach for the outcome. 00:20:59.220 --> 00:21:00.980 It's just like life. You do life for the income 00:21:00.980 --> 00:21:03.400 or you do life for the outcome, right? I say 00:21:03.400 --> 00:21:05.599 a version of that to my students. I do. I say 00:21:05.599 --> 00:21:07.240 at the end of the day, all these jobs pay the 00:21:07.240 --> 00:21:10.630 same, not enough. Dang. Right. Not enough. Not 00:21:10.630 --> 00:21:12.869 enough. So what's going to get you out of bed? 00:21:13.049 --> 00:21:15.589 Right. Whether you have fun and you love what 00:21:15.589 --> 00:21:18.009 you do. Yeah, and that does. It gets you up. 00:21:18.069 --> 00:21:21.250 I mean, it truly does. And what makes the conference 00:21:21.250 --> 00:21:25.869 so thrilling is that most everybody here kind 00:21:25.869 --> 00:21:27.450 of feels the same way. They do. That's why they're 00:21:27.450 --> 00:21:29.990 here, right? That's the best part about this. 00:21:30.549 --> 00:21:33.470 So it's being around a bunch of people who love 00:21:33.470 --> 00:21:34.769 what they do or are passionate about what they 00:21:34.769 --> 00:21:37.670 do. Teachers that are putting presentations together 00:21:37.670 --> 00:21:40.779 that are... Pushing the industry forward. It's 00:21:40.779 --> 00:21:43.160 exciting. It's very exciting. It's one of the 00:21:43.160 --> 00:21:46.019 coolest things. I can't throw enough appreciation 00:21:46.019 --> 00:21:48.619 on you guys for that. For coming out here and 00:21:48.619 --> 00:21:51.740 being a part of this and seeing everybody in 00:21:51.740 --> 00:21:53.839 action do their thing. Seeing you dressed up, 00:21:53.940 --> 00:21:56.180 realizing I'm not the only one that does stuff 00:21:56.180 --> 00:21:59.359 like that. This conference is what made me. When 00:21:59.359 --> 00:22:02.900 I got asked if I'd be interested in teaching, 00:22:03.140 --> 00:22:05.500 I came out of the field, took a huge pay cut. 00:22:06.000 --> 00:22:08.059 got in that class for the first time and i was 00:22:08.059 --> 00:22:12.900 lost so they sent me here and i came here after 00:22:12.900 --> 00:22:17.319 that first year and it was like oh my gosh like 00:22:17.319 --> 00:22:20.779 when i was in the field i knew my tools i had 00:22:20.779 --> 00:22:23.160 my tool bag right i knew every tool in that sucker 00:22:23.160 --> 00:22:25.299 and i knew how to use it and it was going to 00:22:25.299 --> 00:22:27.579 make me money and i was going to make a good 00:22:27.579 --> 00:22:29.240 life and i was going to change people's lives 00:22:29.240 --> 00:22:31.440 when i got in the classroom i was like Where 00:22:31.440 --> 00:22:35.079 my tools go. Yeah. And so I had to relearn all 00:22:35.079 --> 00:22:36.519 them tools, and that's what this conference did 00:22:36.519 --> 00:22:38.920 for me. So, yeah, dude, I am so grateful that 00:22:38.920 --> 00:22:41.559 you're here. Yeah, appreciate it. This is where 00:22:41.559 --> 00:22:44.720 I think it all begins for us as educators, like 00:22:44.720 --> 00:22:48.380 finding those new tools. And I highly encourage 00:22:48.380 --> 00:22:50.680 every tech that's out there. You've been in the 00:22:50.680 --> 00:22:52.619 field for a while. You're getting comfortable 00:22:52.619 --> 00:22:54.759 in your skin. You might be starting to get a 00:22:54.759 --> 00:22:56.819 little bit bored with what you're doing. It might 00:22:56.819 --> 00:22:59.599 be time to give back. Yeah, it might be time 00:22:59.599 --> 00:23:01.670 for the next challenge. Yep. The next challenge, 00:23:01.750 --> 00:23:04.809 because I can guarantee you one thing for certain. 00:23:04.849 --> 00:23:07.509 No two days are the same. No two questions are 00:23:07.509 --> 00:23:10.710 the same. And it is a much different animal to 00:23:10.710 --> 00:23:12.930 understand it and to be able to redeliver it 00:23:12.930 --> 00:23:15.869 to somebody on their level. Yeah. It's easy to 00:23:15.869 --> 00:23:18.349 talk to techs, right? Right. We talk the same 00:23:18.349 --> 00:23:20.970 language. Same language. Two choices. You're 00:23:20.970 --> 00:23:22.390 going to take this information or you're going 00:23:22.390 --> 00:23:23.890 to get out of my van. Oh, yeah. Remember those 00:23:23.890 --> 00:23:26.289 days? Yeah, I do. You can't do that in the schoolroom. 00:23:26.329 --> 00:23:28.009 No. You can't do that. That's not an option. 00:23:28.109 --> 00:23:30.230 You have to be successful. You have to. so you 00:23:30.230 --> 00:23:32.650 have to deliver it water it down you know filter 00:23:32.650 --> 00:23:35.789 it whatever it takes so that that student which 00:23:35.789 --> 00:23:38.210 is our customer gets out of that chair and leaves 00:23:38.210 --> 00:23:40.450 with something more than they came with huge 00:23:40.450 --> 00:23:43.730 challenge right but that's part of uh i don't 00:23:43.730 --> 00:23:46.019 know how you are in the field but Not backing 00:23:46.019 --> 00:23:48.960 down from any challenges at all. I will stay 00:23:48.960 --> 00:23:53.240 at this unit for 12 hours. There will be a solution. 00:23:53.519 --> 00:23:55.900 Something. Hammer maintenance is going to get 00:23:55.900 --> 00:23:58.599 it done. Whatever it is, right? So it's kind 00:23:58.599 --> 00:24:01.339 of that same mentality. The same mentality where 00:24:01.339 --> 00:24:04.460 you just figure it out on the job. And if you're 00:24:04.460 --> 00:24:07.079 that person that's genuine about it, you're not 00:24:07.079 --> 00:24:08.559 going to put a product out there that's bad. 00:24:09.240 --> 00:24:13.079 So because of that, you will find yourself in 00:24:13.079 --> 00:24:15.380 places like this. Where you can get the industry 00:24:15.380 --> 00:24:18.299 standard information. Keep going. Keep pushing. 00:24:18.579 --> 00:24:20.819 Keep going. Keep pushing. That's the latest podcast. 00:24:21.119 --> 00:24:23.539 Pull another young fella up. Young lady up. And 00:24:23.539 --> 00:24:26.839 keep the craft going. Because it's been good 00:24:26.839 --> 00:24:28.920 to all of us, right? It has been good. It's been 00:24:28.920 --> 00:24:34.000 good. Thank you, sir. Mac. It's been a pleasure. 00:24:34.180 --> 00:24:35.480 It's been a pleasure, my friend. I've been waiting 00:24:35.480 --> 00:24:36.819 to meet you for a while. Dude, we're going to 00:24:36.819 --> 00:24:38.420 be yakking all the time after this. You know 00:24:38.420 --> 00:24:41.200 that. I've been watching online what you've been 00:24:41.200 --> 00:24:44.700 doing for a long time. A long time. We'll be 00:24:44.700 --> 00:24:46.000 doing more of this stuff together, I guarantee 00:24:46.000 --> 00:24:48.619 it. I hope so. All right, everyone. Hang in. 00:24:48.700 --> 00:24:50.339 Check out what's going on. Where can they find 00:24:50.339 --> 00:24:53.240 you on social media? That HVAC Mac. That's it. 00:24:53.299 --> 00:24:55.079 One word like Prince. It's not as handsome or 00:24:55.079 --> 00:25:00.900 as talented. Fire, buddy. You can also find me 00:25:00.900 --> 00:25:03.819 in Dallas, Texas at a local trade school. Local 00:25:03.819 --> 00:25:08.160 trade school. All right, everyone. Thanks for 00:25:08.160 --> 00:25:08.859 joining us today.