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Welcome to the future, technologies and innovations that sculpt our industry.

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This episode brought to you by MeasureQuick, the only commissioning platform powering the

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HVAC industry.

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Learn more at measurequick.com.

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All right, everyone.

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Thank you so much for joining us.

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We're hanging out with Joe Medosch from MeasureQuick and we're spending time here talking

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about our industry and training and evolution.

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And there are so many things for us to talk about right now.

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Oh, there are.

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And we'll try and limit our distractions to just to.

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Yeah, well, we'll put that out as a precursor that we're going to try, but there's no guarantee

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on that.

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There are so many rabbit holes that we can go down in the transitions that we're making

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in our industry.

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And one very important one that we keep talking about because we have so much push from outside

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of our industry and some internal our industry to make a transition into heat pump technologies

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across the board, wherever you live, cold climates, warmer climates, moving into an

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era of transition.

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I always look at it as an era of transition because we're bringing technologies into the

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industry that are very, very good technologies.

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But like so many things, if misunderstood and not installed and commissioned properly,

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then we have entirely other issues now to be concerned with that we may not have addressed

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on some of our typical single stage and two stage systems.

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So we hear a lot of conversations here at the conference about heat pumps and being

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aware of proper commissioning diagnostic tools.

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And Measure Quick is right at the heart of that.

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You've always been at the heart of system commissioning.

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And now heat pumps are just kind of getting thrown into the mix, would you say?

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Oh, yeah.

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Jim's philosophy since the beginning has always been like, how can we do better?

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What can we do with technology to help educate technicians faster, better, quicker?

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And I always describe people say, well, what is Measure Quick?

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And I explained that we are the calculator for the HVAC contract.

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There you go.

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So you're out in the field and you're looking for more information about what could be wrong

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with this system besides my knowledge base.

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And here you are.

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You connect your probes.

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And then next thing we're giving you a lot of great resources as to what could be the

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issues.

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All right.

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So this is a great time for us to talk about that by my favorite analogy is my favorite

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analogy is the transitions that we made in the automotive industry when we went from

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points to strikers.

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You're taking my thunder.

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Go ahead.

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No, really?

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Are we going there?

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I do all the time because what I found was that those automacans lost their what they

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thought is their real skill, their personality.

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Yeah.

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But after a while, they're like, you know what?

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I love my job.

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They learned that.

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And so all they had to do was relook at some of the components of the things that they

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already knew.

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Right.

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That's all we're actually doing.

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And so like when we talk about that calculator, it just it sparked in my mind immediately

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when we talk about like fuel injection on vehicles, what are we actually doing when

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we went from carburation and fuel injection?

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All we really did an electronic ignition.

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All we did was we took inputs and we ran them through a calculator and we sent them to outputs.

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Right.

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Right.

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So the technicians were like, wait, you're taking away my personality.

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I used to get my hand on the car.

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I can adjust the carburetor and they're like, oh, there's no carburetor.

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There's a bunch of computers.

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Now I need another computer.

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Yeah, absolutely.

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So that's really what Major Quick is doing is let's feed some inputs in and then we can

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feed some outputs.

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What the one thing that I don't think really people will give credit to is that the majority

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of the things we're finding are confirmed or denied by visual.

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So it's a huge visual assessment.

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It's all things are.

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If you're not doing a really good visual assessment, then you don't know.

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The things we would tell you is maybe your condenser is dirty or maybe there's not condensable.

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So the first thing you do is, is it dirty?

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Are these things I need to clean it again?

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So is the motor, is there something we always start with air flow before charge?

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So let's go inside and find out if there's any cat inside the unit or whatever.

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What's affecting your flow?

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So again, all those are visual based conditions.

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There's a filter that hasn't been changed and the house was built.

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Those are visual things.

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We can't do diagnostics on that from our probes.

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So it's all about a visual assessment.

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So if you do a great visual and now we connect to all of our technology, we're able to get

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a really accurate assessment of what's going on with this system.

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Or I've also just installed a great system because I'm using technology to confirm these

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conditions.

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Yeah, exactly.

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And that's really going to be the focus going forward because we're starting to have, you

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know, we're having, let's just call them directives, right?

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For these higher performing systems, inverter driven systems.

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So we're really moving into an era of variable capacity residential applications.

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That's really all that we're doing.

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Bring some new technology.

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Yeah.

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Fundamentals have never really changed.

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But understanding what those inputs do because some of those inputs are now variable, right?

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And understanding the complete analysis.

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There was a time where we focused so much on installation and on service as two aspects

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of the industry.

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Well, we truly are going to need to develop performance technicians and performance contractors

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in performance based HVAC programs to do all of this.

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And there's other roles that we're realizing that there's not just, as you said, installer

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or service technician, that there's other roles that we really have yet to either acknowledge

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or just embrace that there's other people who could be doing much better advanced maintenance.

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Who's doing your design?

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Yeah, Emmanuel, J, S, and D. And those are all things that can be done by somebody who's

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also maybe your initial maintenance person.

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I did a thing with Dan Wildenhouse out at the symposium, Brian Orr Symposium.

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We focused on what can somebody do in like 10 to 20 minutes with just a few tools.

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We learned that there's a lot of static pressure diagnostics, a lot of basic stuff with just

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a few tools that your younger technicians could learn the industry by doing that instead

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of saying, hey, go to the truck and go grab that.

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Thank you so much.

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Go do that.

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And we learned that things that they're now actually get to use their hands if they do

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diagnostics.

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And technology.

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That's right.

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And look at what it is.

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That's right.

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Yeah, that's right.

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So we think that there's a whole nother level that we could be using for some of these newer

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technicians and then to be young to be a new technician.

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Absolutely.

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Yeah.

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And we also, we think there's going to be a major push between people that are now losing

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their job at a desk and actually kind of really like to do that kind of stuff or work on their

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car or do something.

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Making some professional transitions.

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Yeah.

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And probably as they were younger, they were doing something like that.

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Maybe they were just moving boxes in a factory, but that is kind of your, I like being in

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that environment.

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It's actually, it's an industrial environment or something.

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So we think those people are going to be showing up to look into these as jobs.

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And there's a variety of those people also are well skilled for our skills.

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Yeah.

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They're going to be able to be comfortable talking to homeowners.

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Yeah, absolutely.

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They're now more mature person.

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So I think that our industry is going to shift in a way that we really weren't expecting

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that we, I think it's going to happen rather rapidly because we have a lot of support from

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the government saying, hey, you know what?

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We're throwing a lot of money at you and it's over a long term.

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Let's figure out a way to do this right and communicate it correctly.

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I think a lot of communication skills are one of the things that we're going to be pushing

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also.

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No doubt in my mind.

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I'm so glad we're having this conversation because we look at a labor shortage, right?

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If you have a labor shortage, what are the two things you can do?

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Well, you can become more efficient as technicians and you can also upskill from other industries.

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Right?

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We have both those opportunities in the same package.

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So it's a resource that we absolutely have to look at.

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And when we talk about these technologies, we have, and I'll even use myself as an example.

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Now, I've always utilized technology.

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That was what made my career successful is that I embraced technology as a tool.

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All right?

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So I did a lot of building automations, commercial refrigeration, grocery store.

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So I'm spending a lot of time with tablets and with PCs interacting with my networks

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and my systems.

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When we start talking about our residential applications, very, very small percent of

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our technicians were introduced into that environment.

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So they don't know how exciting and fun it is to interact with your equipment.

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And so we may have a little bit of a struggle to get some of our technicians who haven't

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been fully introduced into that customizable component of working with residential HVAC

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equipment.

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But now we have this new technology coming very quickly and we have opportunities to

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do training and introducing this to at least one, if not two generations of new employees

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that know technology better than you and I do.

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Oh, yeah.

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Right.

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And we see that in our lives all over the place now.

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And AI is just kind of exploding and all kinds of stuff.

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It's just where there's some places we're like, but that's still stupid.

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But other stuff like, wow, that's actually very helpful for my life.

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So I'm excited about all the some of the newer technicians who are able to adopt this stuff

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quickly and able to make we Jim is a firm believer that technology has the chance of

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making us up skilled and better technicians no matter what age you are.

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So my one challenge that I really reach out to the industry is that many people that they

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have their career, then they decide to go become an instructor.

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And they really are, as we all do, we're really our strength is what we're used to.

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So in fact, I submitted a session, you'll definitely get it for next year.

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How do I teach my students about, you know, all the amazing technology, all of the great

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apps that are out there, all of the smart probes, when I personally struggle with an

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iPad?

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That's it.

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There's the key, right?

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So what these these educators aren't familiar with is how to be a great educator, meaning

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that, hey, I'm going to assign each of you every week to come up and talk about a part

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of the iPad, because by the time you finish that little round of people, it's already

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changed.

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That's right.

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You know, because Apple already went and updated where you find your home screen or whatever

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it is.

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So let your students help that and no, nobody knows that the teacher doesn't know what the

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students know.

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Right.

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It's kind of an illusion that they think that, oh, because I did that, I don't know that

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just tell me.

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Oh, great point, Jason.

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Thanks for coming up and showing us how to switch apps.

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We're live.

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Are you doing that?

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Those are the things that make you look better as an educator and only provide group education

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that everybody now is using that stuff.

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So I think they're kind of reluctant to think that, oh, I can't do charging with smart

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probes.

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And again, whatever we want to do, we can do it.

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It's just, well, it's it's a challenge, just like the automobile industry was a challenge

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to my personality and what I know.

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So we're going to overcome this.

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We're trying to figure out how that happens.

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Change happens slowly.

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But I'm just waiting for some of these younger people to become the trainers.

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Yeah, we're like, oh, no, I know how to do these.

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And so we're going to see that change a lot.

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I believe that is the key to implementation is, you know, who's going to adopt this?

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Well, it is going to be the people that already know those platforms that understand how to

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integrate it into your life, because so much of the life is already maneuvered, I would

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say, by smart technologies.

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And so many of us do struggle with adapting to new technologies.

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But when we have the resources in our classroom and we're not tapping into those resources,

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that actually falls on us.

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When we talk about delivering content and acquiring content.

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Well, those ways that we may have learned to do that five years ago, 10 years ago, 20

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years ago may not work today.

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Yeah, it's an it's an exponential curve.

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It is.

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So there's a lot of equipment out now that can do their own self diagnostics.

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But you're assuming that all those have good sensors or they're correct.

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And other people like your utility wants to know from a third party is is that accurate?

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And there's a lot of challenge that go along with that.

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So and you still need to now learn every manufacturer's little tweaks.

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The differences to do that.

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00:12:13,080 --> 00:12:17,560
And by the time we keep doing this, the manufacturers also change our new equipment.

245
00:12:17,560 --> 00:12:20,960
So there are and there's millions of pieces of equipment that are out there right now

246
00:12:20,960 --> 00:12:23,760
that all need third party diagnostic, always get diagnostics.

247
00:12:23,760 --> 00:12:26,600
So yeah, we're excited about that kind of change that's happening.

248
00:12:26,600 --> 00:12:30,680
Yeah, so much opportunity really, when you look at that and you go, OK, where's my piece

249
00:12:30,680 --> 00:12:31,680
in all of this?

250
00:12:31,680 --> 00:12:32,800
Where do I come into play?

251
00:12:32,800 --> 00:12:33,800
How can I help?

252
00:12:33,800 --> 00:12:36,640
And you go up every box.

253
00:12:36,640 --> 00:12:38,360
Let's check that and let's just do that.

254
00:12:38,360 --> 00:12:41,120
Let's bring the industry together.

255
00:12:41,120 --> 00:12:43,620
None of us can do this on our own.

256
00:12:43,620 --> 00:12:44,960
But all of us can do this together.

257
00:12:44,960 --> 00:12:45,960
Oh, yes.

258
00:12:45,960 --> 00:12:50,280
A good one of my mentors years ago said collectively, we're always smarter than any individual in

259
00:12:50,280 --> 00:12:51,280
the room.

260
00:12:51,280 --> 00:12:52,280
100%.

261
00:12:52,280 --> 00:12:55,440
So one of the ones that we promote and measure quick is also conduit.

262
00:12:55,440 --> 00:12:56,440
Conduit is actually 100 tech.

263
00:12:56,440 --> 00:12:57,440
You conduit tech.

264
00:12:57,440 --> 00:12:58,440
Oh, my gosh.

265
00:12:58,440 --> 00:12:59,440
I had him on the show this last week.

266
00:12:59,440 --> 00:13:00,440
Yeah.

267
00:13:00,440 --> 00:13:02,480
I'm so excited about that.

268
00:13:02,480 --> 00:13:03,480
They just got started.

269
00:13:03,480 --> 00:13:04,480
Yeah.

270
00:13:04,480 --> 00:13:05,480
That's pretty good.

271
00:13:05,480 --> 00:13:06,480
So let's make sure everybody knows what conduit tech is.

272
00:13:06,480 --> 00:13:08,600
You have to use a certain type of phone.

273
00:13:08,600 --> 00:13:10,760
Usually it's an Apple 12 or iPad.

274
00:13:10,760 --> 00:13:11,760
It's a pro.

275
00:13:11,760 --> 00:13:12,760
It's got a LiDAR.

276
00:13:12,760 --> 00:13:13,760
Yeah.

277
00:13:13,760 --> 00:13:16,480
And their app is able to go around the room and actually measure everything and give a

278
00:13:16,480 --> 00:13:17,960
manual right there.

279
00:13:17,960 --> 00:13:20,400
You identify windows and what's on the wall.

280
00:13:20,400 --> 00:13:25,600
But what it does do is it lets the salesman be like an amazing guy on the job.

281
00:13:25,600 --> 00:13:27,480
Hey, I want to figure out what's this.

282
00:13:27,480 --> 00:13:28,480
That's right.

283
00:13:28,480 --> 00:13:33,080
And you're blown away by this person walking around the room doing these measurements and

284
00:13:33,080 --> 00:13:35,080
telling them what kind of system they need.

285
00:13:35,080 --> 00:13:36,080
Yeah.

286
00:13:36,080 --> 00:13:37,080
Yeah.

287
00:13:37,080 --> 00:13:41,920
The other one that's also phenomenal, which is a big thing is the TEC has got their two

288
00:13:41,920 --> 00:13:42,920
flow grid.

289
00:13:42,920 --> 00:13:43,920
Oh, man.

290
00:13:43,920 --> 00:13:46,000
What people aren't getting is that that's actually a salesperson.

291
00:13:46,000 --> 00:13:47,000
Oh, my gosh.

292
00:13:47,000 --> 00:13:48,000
Yeah.

293
00:13:48,000 --> 00:13:51,960
If you show up as a salesperson and you scan the house and determine what size system they

294
00:13:51,960 --> 00:13:55,360
really need and you determine if their ducts are going to be large enough and what kind

295
00:13:55,360 --> 00:14:00,400
of airflow they've got, I would be shocked if anybody else comes behind you does anything

296
00:14:00,400 --> 00:14:01,400
like that.

297
00:14:01,400 --> 00:14:04,920
No, you just close the deal and you figured out what size system they needed.

298
00:14:04,920 --> 00:14:06,400
And if their duct system needs to get replaced.

299
00:14:06,400 --> 00:14:07,400
Absolutely.

300
00:14:07,400 --> 00:14:11,040
I mean, what an amazing world it would be if that was a common way that everybody did

301
00:14:11,040 --> 00:14:12,040
sales.

302
00:14:12,040 --> 00:14:13,040
Right.

303
00:14:13,040 --> 00:14:14,040
Right.

304
00:14:14,040 --> 00:14:15,040
Well, just think about, you know, we've always been able to do this.

305
00:14:15,040 --> 00:14:20,840
And that's the beauty of, you know, when we look at what technology does, we're not reinventing

306
00:14:20,840 --> 00:14:21,840
the wheel.

307
00:14:21,840 --> 00:14:24,040
We're just giving a better grease.

308
00:14:24,040 --> 00:14:26,880
We're just making a better wheel.

309
00:14:26,880 --> 00:14:27,880
Better wheel ain't great.

310
00:14:27,880 --> 00:14:28,880
That's right.

311
00:14:28,880 --> 00:14:29,880
Yeah, that's right.

312
00:14:29,880 --> 00:14:33,160
Well, if you think back to that, I can remember as a kid, we had to change our brakes frequently.

313
00:14:33,160 --> 00:14:37,000
I've had several cars that went almost 100,000 miles and we never changed the brakes.

314
00:14:37,000 --> 00:14:38,240
People think that I'm crazy.

315
00:14:38,240 --> 00:14:42,160
So I've got a 2016 Ram half ton four wheel drive.

316
00:14:42,160 --> 00:14:46,280
It's just the V6 entry model, but it's still it's a four door half ton truck.

317
00:14:46,280 --> 00:14:47,280
Right.

318
00:14:47,280 --> 00:14:49,800
And I got 138,000 miles out of my front brakes.

319
00:14:49,800 --> 00:14:54,000
And when I pulled them all off, I still had over a quarter of inch of pad left.

320
00:14:54,000 --> 00:14:56,560
I took them off because I was starting to get some warpage on my rotors.

321
00:14:56,560 --> 00:14:57,560
Yeah.

322
00:14:57,560 --> 00:14:59,520
And they were able to still return my original rotors.

323
00:14:59,520 --> 00:15:06,000
And so at 138,000 miles, I was simply pulling pads off, turning rotors and putting fresh

324
00:15:06,000 --> 00:15:07,000
pads on.

325
00:15:07,000 --> 00:15:08,000
Yeah.

326
00:15:08,000 --> 00:15:09,000
Think about that.

327
00:15:09,000 --> 00:15:10,000
You wouldn't have done that 20 years ago.

328
00:15:10,000 --> 00:15:11,000
Back to the, yeah, that's right.

329
00:15:11,000 --> 00:15:12,000
Back to our automobile analogy.

330
00:15:12,000 --> 00:15:13,000
Things are getting better everywhere.

331
00:15:13,000 --> 00:15:14,000
So it is.

332
00:15:14,000 --> 00:15:15,000
Yeah.

333
00:15:15,000 --> 00:15:19,000
So the, I do have a challenge that I'm reaching out to the entire industry.

334
00:15:19,000 --> 00:15:20,000
That's right.

335
00:15:20,000 --> 00:15:21,000
Let's hear.

336
00:15:21,000 --> 00:15:22,320
So if I, I'll go to the backwards analogy.

337
00:15:22,320 --> 00:15:23,360
So we're back to the automobile.

338
00:15:23,360 --> 00:15:28,760
So if I sold tires and I never had a tire gauge to tell you if your pressure was correct,

339
00:15:28,760 --> 00:15:30,960
wouldn't that sound crazy?

340
00:15:30,960 --> 00:15:31,960
That's not even imaginable.

341
00:15:31,960 --> 00:15:36,320
I meant, but so for some reason we're installing ducks and we're not testing them.

342
00:15:36,320 --> 00:15:37,320
All right.

343
00:15:37,320 --> 00:15:41,040
So we, we as a measure of quicker work with NCI is one of our new partners, a lot of great

344
00:15:41,040 --> 00:15:42,680
information and ACCA.

345
00:15:42,680 --> 00:15:47,040
So we helped ACCA develop some of their QI five standards into an app and yes, confirm

346
00:15:47,040 --> 00:15:48,040
testing.

347
00:15:48,040 --> 00:15:52,760
So one of the challenges the industry was not willing to admit was that duct testing

348
00:15:52,760 --> 00:15:54,480
is not a common.

349
00:15:54,480 --> 00:15:55,480
What?

350
00:15:55,480 --> 00:15:59,200
So it's always a half inch.

351
00:15:59,200 --> 00:16:00,200
Yeah.

352
00:16:00,200 --> 00:16:02,560
So we can measure static.

353
00:16:02,560 --> 00:16:08,180
We can even do airflow now a lot easier, but actually finding duck leakage is just something

354
00:16:08,180 --> 00:16:10,200
that industry is not really willing to accept.

355
00:16:10,200 --> 00:16:14,480
Now if you're doing codes, you should, and there's no enforcement.

356
00:16:14,480 --> 00:16:15,800
No, none.

357
00:16:15,800 --> 00:16:19,400
But if you're doing a replacement and those ducks are 20 years old, they're probably way

358
00:16:19,400 --> 00:16:23,160
too small and you just don't want to talk to your client about that's a big investment.

359
00:16:23,160 --> 00:16:26,920
So again, trying to test the ducks is something that QI has been asking for and wants people

360
00:16:26,920 --> 00:16:27,920
to do.

361
00:16:27,920 --> 00:16:33,880
And I am just shocked to the few, I mean, literally few, not even a percentage of contractors

362
00:16:33,880 --> 00:16:36,960
that know what a duck test is and a way to do it.

363
00:16:36,960 --> 00:16:40,560
So I'm, I'm, I'm working with the industry to say, you know what?

364
00:16:40,560 --> 00:16:41,560
It's time to break a standard.

365
00:16:41,560 --> 00:16:42,560
That's right.

366
00:16:42,560 --> 00:16:44,440
It is something that's to be done and done well.

367
00:16:44,440 --> 00:16:45,440
So yeah.

368
00:16:45,440 --> 00:16:49,200
I see too much of it in even like our new construction.

369
00:16:49,200 --> 00:16:56,400
I, I, I really struggle with some of the practices that we're considering acceptable and I really

370
00:16:56,400 --> 00:17:02,640
encourage everyone that's listening to just evaluate yourself, take a minute and just,

371
00:17:02,640 --> 00:17:06,960
just look at your practices and look at what you can do to be better.

372
00:17:06,960 --> 00:17:11,760
Like as educators, I didn't, I was a good technician.

373
00:17:11,760 --> 00:17:16,080
People enjoyed my work, so I felt like I was good at what I did.

374
00:17:16,080 --> 00:17:22,760
It wasn't until I actually started teaching and took some HVAC excellence certifications

375
00:17:22,760 --> 00:17:25,640
to see how good I was and realize how bad I actually was.

376
00:17:25,640 --> 00:17:27,200
I didn't know.

377
00:17:27,200 --> 00:17:28,920
And that was the core of it.

378
00:17:28,920 --> 00:17:35,820
So you have to be willing to evaluate ourselves and be willing to accept that we have to make

379
00:17:35,820 --> 00:17:38,360
some changes because the resources are here.

380
00:17:38,360 --> 00:17:39,360
It's not right.

381
00:17:39,360 --> 00:17:41,180
You have to start from ground zero.

382
00:17:41,180 --> 00:17:46,640
The resources are beating on the door going, we want you to do better and here's how you

383
00:17:46,640 --> 00:17:47,640
can do it.

384
00:17:47,640 --> 00:17:48,640
Let's go back to our car analogy.

385
00:17:48,640 --> 00:17:52,320
Do you remember as a kid when like your father had a problem or you went and bought that

386
00:17:52,320 --> 00:17:54,120
manual at the auto store?

387
00:17:54,120 --> 00:17:55,120
So why?

388
00:17:55,120 --> 00:17:56,120
Yeah.

389
00:17:56,120 --> 00:17:58,120
And then you look through it and try to figure it out now.

390
00:17:58,120 --> 00:18:00,680
In fact, my daughter gave me the perfect example.

391
00:18:00,680 --> 00:18:01,680
So I thought I'd try it.

392
00:18:01,680 --> 00:18:02,680
She's my daughter.

393
00:18:02,680 --> 00:18:04,240
Hey, I need to fix the plumbing trap in our bathroom.

394
00:18:04,240 --> 00:18:05,240
Right?

395
00:18:05,240 --> 00:18:06,240
You know, Annie, come over here.

396
00:18:06,240 --> 00:18:07,240
Let me show you how this does.

397
00:18:07,240 --> 00:18:10,040
And she's like, dad, I'll just watch it on YouTube if I have to fix it.

398
00:18:10,040 --> 00:18:13,480
He just crushed me and all fathers in general.

399
00:18:13,480 --> 00:18:15,240
You're like, wow, I can't tell me that.

400
00:18:15,240 --> 00:18:16,680
I can't pass this stuff down anymore.

401
00:18:16,680 --> 00:18:21,160
So point is that there is so much, you know, Brian Orr just came by and made fake news

402
00:18:21,160 --> 00:18:22,160
at us.

403
00:18:22,160 --> 00:18:25,840
What an amazing resource for our industry and others like him that would be like, you

404
00:18:25,840 --> 00:18:26,840
know what?

405
00:18:26,840 --> 00:18:29,480
Look, collectively, we know better than any one individual.

406
00:18:29,480 --> 00:18:30,480
Let's all help each other.

407
00:18:30,480 --> 00:18:34,680
So there's so much great information out there to make yourself a better technician or to

408
00:18:34,680 --> 00:18:36,920
remind you to reflect or what I can do better.

409
00:18:36,920 --> 00:18:42,560
So I'm really blown away by how this industry is trying to support each other, giving you

410
00:18:42,560 --> 00:18:43,560
great information.

411
00:18:43,560 --> 00:18:46,500
If it isn't on YouTube, it's on one of the other platforms that's out there.

412
00:18:46,500 --> 00:18:49,160
So it's there if you want to step up and do better.

413
00:18:49,160 --> 00:18:50,500
And that's what Jim's philosophy is.

414
00:18:50,500 --> 00:18:54,520
Jim really believes that collectively we can move our industry to a whole other level and

415
00:18:54,520 --> 00:19:00,320
end up with systems that are, you know, don't have the issues that are there because of

416
00:19:00,320 --> 00:19:05,740
poor installation or lack of evacuation or not commissioning in the beginning or just

417
00:19:05,740 --> 00:19:06,740
poor design.

418
00:19:06,740 --> 00:19:10,680
But it's really not that tough to overcome what we're really after.

419
00:19:10,680 --> 00:19:12,080
You know, it just do the job right.

420
00:19:12,080 --> 00:19:17,980
I think, you know, the one thing we talked about a couple of sessions is, you know, five

421
00:19:17,980 --> 00:19:19,960
out one in, right?

422
00:19:19,960 --> 00:19:23,400
Five people are leaving the industry for one person to come in.

423
00:19:23,400 --> 00:19:25,160
Isn't that a crazy number to think about?

424
00:19:25,160 --> 00:19:26,160
That is.

425
00:19:26,160 --> 00:19:28,800
So we need to overcome that because the problem won't be with people.

426
00:19:28,800 --> 00:19:30,960
Would this be smarter and better technology?

427
00:19:30,960 --> 00:19:31,960
That's exactly right.

428
00:19:31,960 --> 00:19:37,160
If we don't we don't address it ourselves as an industry, it'll be addressed.

429
00:19:37,160 --> 00:19:40,880
I mean, it's a demand that is going to continue to grow.

430
00:19:40,880 --> 00:19:47,160
And so we have the opportunity to upskill and educate ourselves and elevate our industry.

431
00:19:47,160 --> 00:19:49,480
And it's going to be required of us.

432
00:19:49,480 --> 00:19:51,640
And all change has some growing pains.

433
00:19:51,640 --> 00:19:52,640
It's inevitable.

434
00:19:52,640 --> 00:19:54,220
It's just the facts of life.

435
00:19:54,220 --> 00:19:59,560
And so there may be some struggles in there, but we want you to understand we are here

436
00:19:59,560 --> 00:20:00,820
for you.

437
00:20:00,820 --> 00:20:08,880
We are the community, the family of HVAC and refrigeration and building science professionals.

438
00:20:08,880 --> 00:20:11,080
And you have the resources.

439
00:20:11,080 --> 00:20:15,080
Joe, I like being a technician.

440
00:20:15,080 --> 00:20:16,880
Do you like being a technician?

441
00:20:16,880 --> 00:20:17,880
I like training technicians.

442
00:20:17,880 --> 00:20:21,200
I like trying to make them better because they want to be there for that.

443
00:20:21,200 --> 00:20:24,680
And so we're at a point where we're just giving back.

444
00:20:24,680 --> 00:20:31,200
We're giving everything that we have learned back into the industry, like Jim, so many

445
00:20:31,200 --> 00:20:33,240
of our industry professionals.

446
00:20:33,240 --> 00:20:37,280
We're trying to elevate our industry.

447
00:20:37,280 --> 00:20:42,280
And we want nothing more than for you to pick up the tools and go, you know what?

448
00:20:42,280 --> 00:20:47,000
I'm going to be more successful tomorrow than I am today.

449
00:20:47,000 --> 00:20:50,680
And then a week later, I will be sevenfold.

450
00:20:50,680 --> 00:20:52,920
A month later, I'll be 30 fold.

451
00:20:52,920 --> 00:20:56,840
A year later, I could be 365 fold.

452
00:20:56,840 --> 00:21:01,320
So embrace the resources, step out of your comfort zone.

453
00:21:01,320 --> 00:21:02,320
Let's do this.

454
00:21:02,320 --> 00:21:03,320
Let's do it.

455
00:21:03,320 --> 00:21:04,320
Ram, sounds great.

456
00:21:04,320 --> 00:21:05,320
I love it.

457
00:21:05,320 --> 00:21:06,320
Thank you.

458
00:21:06,320 --> 00:21:07,320
Thank you.

459
00:21:07,320 --> 00:21:08,320
I enjoyed this conversation.

460
00:21:08,320 --> 00:21:11,320
And I didn't do that because I was assuming that we were escrow right here.

461
00:21:11,320 --> 00:21:13,800
So yeah, you're looking for great training.

462
00:21:13,800 --> 00:21:14,800
It's right here.

463
00:21:14,800 --> 00:21:16,840
And where can we find Measure Quick?

464
00:21:16,840 --> 00:21:20,360
MeasureQuick.com and we're also improving our training in our modules.

465
00:21:20,360 --> 00:21:23,880
In fact, we have built in training in the app and we're actually now improving how you

466
00:21:23,880 --> 00:21:25,680
can learn MeasureQuick in the app.

467
00:21:25,680 --> 00:21:27,680
So look for those kind of updates.

468
00:21:27,680 --> 00:21:32,840
We are also trying to come up with our advanced technology and training actually out of Colorado

469
00:21:32,840 --> 00:21:33,840
and Denver where it's where I live.

470
00:21:33,840 --> 00:21:38,120
We're actually trying to come up with our company ironically is looking for a new name

471
00:21:38,120 --> 00:21:39,120
called Upskill.

472
00:21:39,120 --> 00:21:42,840
And it's our goal is trying to figure out how can we take existing people and upskill

473
00:21:42,840 --> 00:21:47,520
them with better technology to make them learn quicker like Conduit, MeasureQuick and a variety

474
00:21:47,520 --> 00:21:48,520
of that stuff.

475
00:21:48,520 --> 00:21:50,520
So I'm excited to be a part of this new generation.

476
00:21:50,520 --> 00:21:53,160
No matter how old you are, it's the new generation.

477
00:21:53,160 --> 00:21:54,160
It is.

478
00:21:54,160 --> 00:21:58,120
Well, thanks for your time and I look forward to continued conversations on this.

479
00:21:58,120 --> 00:21:59,120
Will do.

480
00:21:59,120 --> 00:22:19,760
Take care.