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Tales from the trenches, stories forged in the fires of experience.

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This episode sponsored by Technical Training Associates.

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Learn more about Jim Johnson and his training outreach at escogroup.org and on the HVACR

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Learning Network.

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Hello everyone.

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Thank you for joining Did You Know?

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The ESCO HVAC Podcast.

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So we're spending some time at the National HVACR Education Conference with about 1200

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educators learning to be better deliverers of content, better understanders of students

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and spending a lot of time with our manufacturers and trade associations as an industry moving

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forward to progress our industry.

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We're spending some time this morning with Jim Johnson.

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How are you, sir?

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Doing great.

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And as I sure are you also?

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Yeah.

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Well, having a good time.

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Yeah.

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It's incredible.

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When you get the opportunity to come to this every year, you keep understanding how it

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just gets better and better and better and better.

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I remember attending the first ever conference for the HVAC excellence.

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So you've seen it all.

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At Circus Circus many years, what seems like many years ago.

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And it was a wonderful thing to do then because there was such a limited amount of opportunity

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back in those days for instructors to be able to get together and learn.

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And what it has turned into now is just absolutely just off the charts, phenomenal.

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If anybody's in the HVAC industry and they don't get the opportunity to show up here,

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they need to do it.

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It's just that simple.

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It's grown quite a bit in especially in the last few years and we look forward to it.

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So let's spend a little bit of time talking to students.

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We don't do this very often and we I haven't haven't really been focusing on that.

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I should.

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Well, here's the thing about obviously what we do.

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The bottom line is we deliver this information to students, to the people that are trying

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to learn all this information.

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The message that I have for students is I hope you're strapped in real tight.

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It's going to be a journey, isn't it?

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Because when you compare what went on in education and how we were learning things in an increments

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and increments and increments in gentle terms, you know what I mean?

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And steps.

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These days, everything is moving so much faster.

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Isn't it crazy?

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It's like the technology that we used to do and let's just say we did it in 10 increments

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and they were sequential and they were, you know, they were, you know, short, but not

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too brief.

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And you got through this.

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Well, that same 10 steps that we used to do and over a period of time is like done from

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step one to step two.

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That's how much it's condensed.

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Everything is accelerated so much.

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So students, like I said, the other thing, I hope you're strapped in real tight because

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not only is it accelerating the learning that you're doing here, the opportunities that

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you have in this day and age compared to what it was like when some of us are teaching graduated

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from trade school is completely different.

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Yeah, the avenues and the opportunities in our industry has just exploded and the ability

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to make a very, very high income has really developed.

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Well, that's true.

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I mean, you can look back into many years back when you had people that were, they were

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considered refrigeration mechanics.

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Sometimes back in those days, refrigeration technicians came along a little bit later.

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If you compared the wages that they earned with the person who was working, let's say

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in a manufacturing plant, like a general electric company or something like that where, and

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by the way, there's a big difference between our people, let's call them our people.

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Our community.

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Our community, our people that work out in the field and go from place to place and as

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opposed to the person who works in a shop.

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And I'm talking about in a factory.

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You know, I did that for a very short period of time.

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And I got to tell you, there's a big difference.

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When I remember one day I came home and I told my wife, you know, every time that door

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slammed shut behind me in that factory, I feel like I'm in prison.

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So I got to get out and do something.

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I got to let my wings out.

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But the point is the reason that that paid so much back in those days, one of those reasons

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was what I just explained to you.

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You're confined in a space and it's drudgery and it's repetitiveness, all these things.

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Those guys made a lot more money than the guys out in the field that were out there

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doing, you know, different kinds of work and a variety of work today.

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That's all gone.

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Isn't that different?

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Today?

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It's all gone.

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Our people now that graduate get to not only enjoy themselves and get a lot of satisfaction

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out of the work they do, and it's not drudgery and they get to do all that, but they also

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make as much or more than you see people making in manufacturing jobs.

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Oh, yeah, absolutely.

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I enjoy seeing a lot of the a lot of the short videos that are put out of jobs that are found

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in the trades shortly out of school.

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And there's one of the hashtags that I see that I really enjoy.

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And it says HVAC paid for it.

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And it's young men and women that are standing next to their their new toys, their new vehicle,

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their new motorcycle, their new boat, right, their new computer, their new gaming system.

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And they're proud of what they do and they're proud of the rewards that come from working

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hard.

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Absolutely.

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I mean, when I first got started teaching, of course, I worked as a technician, like

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almost all of us did for quite a long time before I got started teaching.

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And I got to admit, when I first got into it, I was thinking I'm a little bit frightened

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about this.

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This was new to me and is and instructor development programs like we have today didn't really

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exist.

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You are kind of on your own.

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Here's your keys.

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Have fun.

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Yeah.

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But and but the thing was after doing it for a few years, it became much more rewarding

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than being out in the field.

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It really did.

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And I can still remember instances where after I taught for six, seven, eight, nine, ten

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years and maybe five years after that, I would walk up to somebody or they would walk up

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to me.

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I mean, and they say, do you remember me?

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And of course, if they were a student of mine, see our programs that I worked in, you had

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a one person with you for a long, at least a six month stretch.

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Yeah, absolutely.

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So you didn't know him well.

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You remember the yeah.

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And I had a one one incident comes to mind.

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A fellow's name was Marty.

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I still to this day remember his first name.

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He come walking up to me and he had his it turned out a woman was with him and was his

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wife.

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And he walked up to me and he said to his wife, he said, you like that house we're in?

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You like that van we can drive around in?

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Here's the guy.

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He's the guy that got this for us.

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And I thought, oh, my goodness, I never heard it that way before.

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So there's this this wonderful feedback that you get constantly from people while you're

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doing class.

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But then the rewards are when they come up to you after they graduated and telling you

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how much they love the industry that they're in.

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It is.

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And it's such a good industry.

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And there are times where it's hard work.

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It's part of the jobs.

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And so I always encourage people to when they enter into the trades to understand that there

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is an investment into this work.

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It's not going to be the easiest.

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It's not going to be the cleanest.

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But as we progress, we start getting into more advanced systems, more modern systems.

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We get to work on a lot of the technology that is incredibly interesting and exciting.

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And we all invest a little bit.

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So sometimes it can be a little difficult getting getting adapted into the trades and

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acclimated into the work.

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But once you do, it is so rewarding and gratifying.

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It certainly is.

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And you know, going back to that original thing that you were mentioning there, like

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I said earlier, when people work in a factory, they clock in at seven thirty and they clock

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out at four.

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And you know, and our industries have never our industry, I should say, has never been

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that way.

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It's always been.

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Well, I'll give you one example.

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When I was an independent contractor years ago and you know, my wife would, you know,

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we all when a small independent contractors all did it the same way.

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We were all just a one person operation and our and our home office was there.

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And you know, often if you had if you were lucky enough to have a spouse that was willing

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to participate, they picked up the phone and did other things.

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So I grew up in.

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Yeah.

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And so at any given day, my wife would say I'd be heading out on calls and she'd say,

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what time do you think you'll be home?

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And I used to say, honey, I'll be home at dark 30.

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Yeah, that's about right.

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I had no idea.

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No idea when I was.

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But again, it was, you know, the thing about it was that was the juice for me.

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It was.

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It was in a lot of ways.

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I mean, I might start out, you know, let's go.

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OK, I got five calls.

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I'm going to run today.

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I'm going to have a nice straightforward day.

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And certainly within, you know, an hour or even less, something would happen.

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I'd give the phone call.

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Nope, that's all out the window.

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There you go.

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That whole thing about being flexible.

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And I think people in our industry, really, I think it's innate.

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I think it's within their I don't know what you want to call it.

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Their conscious subconscious, their servant heart.

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Yeah, that they are they are destined to not be in a 730 to four o'clock schedule that

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they know.

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And they and they honestly thrive on it.

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Yeah, they really I think our people really do thrive on the unexpected.

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Yeah, that's what that's what makes it exciting.

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It is very exciting.

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It's not just the opportunities, but the way it works for us and the unexpressed that you've

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got there.

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You're doing something.

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You've done it this way four times.

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And all of a sudden, you've got to figure out a different way to do it.

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That's part of the juice, too.

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It is juice.

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It is the juice.

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Yeah, it really is.

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Look at us.

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What do you think?

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We're getting ready to work on a piece of equipment.

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You know, something that is very important to understand, I know that many of our our

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younger listeners are listening to us older guys going, oh, yeah, I see that.

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But the most important thing for me is I want to make a difference in the world.

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And you know, the beauty about that is that's exactly what you and I have done.

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That's absolutely true.

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It's like we you have no idea.

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And it hits you sometimes.

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Sometimes you're going along and you're just going about your day and you're busy and things

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just seem like, oh, OK, OK, we're moving along.

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And then all of a sudden, you have a service call that you have to get to.

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And you find out that that wasn't just someone who was slightly uncomfortable because their

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air condition was broke down.

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It was someone whose health was in peril.

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Absolutely.

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And when you get done with that, it's like you kind of lean back afterwards and say,

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what did I get myself into?

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But then you realize it's it's more than just working on equipment.

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We're actually, in some cases, making people's lives not just comfortable, but their ability

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to.

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Well, if you want to come right down to it, to live, to live.

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Yeah, absolutely.

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It is.

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You know, we always talk about we're in the business of comfort cooling.

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We're in the business of heating.

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We really are in the business of environments and people being comfortable and and being

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able to function.

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I mean, we're talking about think about it.

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If you didn't have the right climactic conditions indoor, as you might want to call it, and

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you had a classroom full of students that had to be bundled up in their bed, big coats

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in order to be able to what would that be like?

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Yeah, exactly.

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And by the same token, if you switch, say, from the northeast where that might happen,

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if the if the system is broke down, let's let's move over to the Phoenix.

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What if you're in Phoenix and it's July and the air conditioning in the classroom breaks

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down in July when it's really miserable?

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Well, let's go for one hundred and six degrees and a humidity of around maybe 50 percent.

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How uncomfortable is that going to be?

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So we're in the people business.

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We are in the people business and the business of making difference in people's lives.

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So as you're struggling through getting through the content, getting through the classes,

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getting through the tests, just remember you're entering into a field that will change people's

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lives.

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And when you when you get out there and you're getting your first job, that's that's what

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I want to talk to people about.

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You get your first job.

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And I want to say this, because you get your first job and you go out there and you're

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fresh and you're new and you're excited and you're thinking, oh, this is great.

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I want to caution you about something that even though our industry is one of the most

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wonderful ones there are, you might run into somebody who doesn't belong in the industry.

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This never did.

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But somehow got themselves in there.

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And you come in as a new person and you're kind of looking up to this person.

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And you're thinking, oh, there's some influence there.

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And then they say things like, oh, they don't pay me enough to do that.

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Or that's not my job.

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I hate that.

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I just don't understand why those people stay in the industry, because now if they were

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working someplace where it was a dead end thing or some I can understand that.

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But I just want to caution people that are going out there.

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Yes.

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When you get your first job, you walk out there and this person is not a positive influence.

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You got to figure out how to just get away from that.

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Get away from that.

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Not just get it, but tolerate it if you need to.

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But make sure you never lose the idea of what we were just talking about.

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What we have is we have the ability and the skill and the dedication to take care of people.

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Not just equipment, but people.

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Fantastic.

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Jim Johnson, thank you so much for joining us today.

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We're so grateful for your contributions to our industry.

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I love meeting you.

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Get to know you in person now, especially now that we start talking about the juice.

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You're right.

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Great to be here with you.

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And we'll look forward to doing this again sometime.

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I'm very anxious to get.

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Thank you very much.

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Thank you.