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Welcome back to Teaching the Unteachables, where we dive into teaching and learning

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methodologies for professionals like you. HVAC Excellence is committed to

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providing resources for HVACR educators. Learn more at escogroup.org and select

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HVACR Education Resource Network.

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Well hello everyone, thank you for joining us. We are spending time with our very

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own Mr. Tom Tebby. How are you sir? Good morning Clifton, I'm very well thank you.

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So you have wore many hats in the HVACR industry. Before we dive into all of the

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different hats of an instructor, give us a little idea of the many hats that you

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have worn over the years because they are many. Well I like the way you said

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over the years because I'm getting up there now so I've worn many different hats.

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Let's start from the beginning very quickly. I have been a helper with my

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father, my family owned 11 air conditioning companies. From there I went to school

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through United States Air Force and through a technical center to get my

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specialist degree in HVACR. I became a teacher at public schools, at private

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schools and so forth. Besides being a technician, a shop owner, a contractor and

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a teacher for utility companies, for major manufacturers and so forth during

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my career. I taught full-time at private and public schools, HVACR, community

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colleges, technical colleges and on occasions I taught programs at four

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year colleges regarding occupational analysis and program design. From there I

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became assistant director at my school after teaching for many years and 25

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years in the classroom. Became a director of a school which we now call Dean and

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then I became a regional director over five schools in my career. So I've been

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around the block a few times and I'm very very passionate about quality education.

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I absolutely adore these conversations that you and I have because you shed

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light into where you can go in this industry. You know a lot of people when

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they get into the HVAC industry they expect that they're going to be in a

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certain place and they never they never focus on where you can go and a lot of

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that has to do with they've never been introduced to the opportunities and

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you are just the epitome of all of the opportunities that can happen for an HVACR

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technician. So we're so blessed to have you here. Let's thank you. Thank you. I'm very

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flattered. I hope I can make a contribution and help some of the other

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instructors realize how important these other roles are in education besides the

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fact of teaching, disseminating, presenting information. That's exactly it

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because many of us like yourself, like myself, when we make that transition from

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being a good technician where we had some roles and responsibilities and then

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we move into the classroom we don't realize what each of those hats are and

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sometimes they can be a challenge. So the goal is like all of our podcast and all

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of the efforts that we do is to be able to bring some enlightenment to each of

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our roles and responsibilities to help make things easier, to make that

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transition better and faster. So let's talk about the one that that gets

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overlooked. I mean and it's probably the reason we all stay in these these roles

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is because we become a leader and a role model and sometimes that's very new and

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very difficult for people to accept. Okay I'd like to do that but if you don't

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mind I'd like to just share a quick story with you about why I remain very

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compassionate about providing quality education over almost 40 years of my

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life. Yes. And I'll be very brief here. This goes back to within the first three

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years that I became a teacher and my wife and I made a trip to Mexico. We were

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going to be going for a month and back then you were stopped quite often by the

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military on your way down to the portion of the country. Well we were stopped by a small

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brigade who had rifles and so forth and surrounded our vehicles and they wanted

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to see at that time your visa. Well on my visa it had as occupation it had a

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professor. Oh. They didn't use the term instructor and they didn't use the term

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teacher. So the captain asked for my papers he spoke English fairly well and

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I gave him my papers and he looked at it he looked at why he says I see a lot

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professor and I said well I'm a teacher at a technical and community college and he

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says see and he turned around and he showed my papers to all of the others

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that were with him under him and they all waved and so forth so I asked him why

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did why did you do that why are you making a big deal of that? And he

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said in our country a professor we see them as people that work with other

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people to help them improve. Help them get a career to help somebody afford

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them a better life. To us in Mexico that is the most honorable profession or

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vocation a person can have in life. Wow. We hold professors in the highest of

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esteem in all occupations in our country and thank you very much for

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visiting our country professor and I've never forgotten that because it

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reminds me every day of our responsibility that whatever we do

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whenever we do it however we do it it's supposed to be in the best interest of

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helping somebody else succeed. That gives me chills thinking about that I mean

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that's the reason we're here that's reason I'm here and I know it's the

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reason you're here and it's interesting how it has different perspectives and

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in different places in the world but absolutely it is it's an honor it's a

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privilege and it's a responsibility to be able to lead people into their own

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roles and responsibilities in life. Absolutely. Now as far as role models

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and leadership is concerned I think we all know that having you know pursued

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many different studies that there are many different leadership styles you

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know autocratic style the nurturing altruistic style of leadership the

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democratic style of leadership but putting all of those fancy terms aside

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in education I think that the the leadership style that's most appropriate

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and serves and instruct the best is to lead by example. Yes absolutely. If I may

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let me just say these are simple things but if we expect students to be on time

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then the instructor should always be on time and start class on time. There's

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nothing more offensive in my opinion to the class than to walk in late with a

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cup of coffee and be a little dreary and say well look we're gonna wait a few

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minutes because some are running late. That's very very awkward thing to do it

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sets a very poor stage it actually discourages some people to not come at

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all or come late like the others. Absolutely. Dress appropriately. We expect

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students to dress appropriately for the profession so we should too. So so what

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I'm saying is in my experience we didn't have a instructor dress code at our

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school but I decided to go ahead and develop a uniform for myself with dark

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blue pants light blue shirt and a little tie that was clip you can take off of

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working around equipment. That ended up identifying me as the HVACR instructor

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to school. Also made easy Clifton as you know not to have to get up in the morning

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to decide what you're gonna wear. I had five pants five shirts. Right. So you can set that for

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yourself to students the students like that because nobody else had it they

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decided they were gonna adopt a hat that said HVACR students. Well it became

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contagious the next thing you know everybody to school is doing it. Nice.

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Another piece of advice on leadership is be prepared. We expect our students to be

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prepared for class so we should have a fun-filled activity day. It shouldn't be

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catch-catch-can. It's exactly right because it kind of leads into the

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entertainer role because we actually have a role of becoming an entertainer

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and for many technicians that might not feel comfortable so we may have to work

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on our entertainer perspective of our new position. Absolutely and on this

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leadership role be excited about what you're doing. Yes. That transfers to the

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students immediately. If you're not passionate you're not excited about the

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day's activities how can we expect them to be excited and engage in everything

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that's happening. So I like I think it's beneficial to call a group together in

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the morning and tell them exactly what the day is going to provide what the

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objectives of the day are. We even do that in textbooks. Something to look

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forward to to know exactly what's going to happen throughout the course of the

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day. It's not do this do that type of activities. As a leader you can present

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them with problems and different challenges. You can put problems before

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the class starts on the whiteboard and provide extra points. You can have

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treasure hunts. You can have competition between the various groups of students

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if that happens to be your situation in class and obviously let me make this

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clear what the roles we're talking about now are full-time air conditioning

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refrigeration instructors at community and technical colleges. Exactly. A little

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bit different when we're talking about industry trainers and so right

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obviously. Another thing to be a good leader be respectful. You want to be

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respectful to all your students. Those are the marks of a leader in anything and

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everything that you do. Become a leader be respectful and treat all AIDS levels

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the same. Don't make any exceptions. That's when you get in trouble. Nobody

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ever complains that the rules are enforced equitably and consistently.

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No so true. I'd like to leave that leadership part with a quote if I may.

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Yep. It's always stuck with me. It was from one of the older CEOs at General

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Electric named Jack Welch. You may be familiar with him. He said once you

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become a leader a teacher your success is about growing others. Wow so true.

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I guess that's a lot. That is your job to grow other people now to help them. Now

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entertainer if I may go on for a second. Sure. Entertainer I think all instructors

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in somewhat some way feel that passion to be an entertainer. I believe so.

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Nothing we all love more than to get in front of that audience. There's no

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greater satisfaction for them to enjoy what you had to say and get a lot out of

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the class. Just watch it come alive. Oh baby watch it come alive. Remind me of somebody. Remind me of somebody that says well hey hey how are you?

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Welcome to the Esco HVAC show. My point there is you got to start the day lively.

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You do. You've got to have a little energy yourself because how you project

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yourself in the morning and throughout the day is exactly what they're gonna

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mimic throughout the day. You come in sluggish, bored, tired and everything else.

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That's exactly what you're going to transmit to the class. That's the way

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they're gonna feel. So start off positive. Tell a story. Each person has

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their own way of entertaining. I can tell you the one that I've always

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liked to call it like the class together in the morning. I think every instructor

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should set the stage for the day. State the objectives of various groups.

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But I would walk in like you do with the hey hey hey. And I will say good morning.

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It's going to be a wonderful day. I have so much planned for you students that

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you're just gonna be jumping with joy. We're gonna be energized all day. I can't

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wait to get this started. I'm on a high. I hope you all feel safe. And they would look at

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me sometimes and one guy raises his hand. I said see that? Look at that. We already have a question.

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He said Mr. Tebby, my question is we don't know what kind of medicine you may be

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taking but can you get us some? Well it's not medicine. It's attitude. You got to

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come in lively. So I suggest doing that. And add a

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little humor to the class. There's nothing greater than to tell the students about your

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successes and your failures on the job. Some of them are silly mistakes that you

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made. Some of the things that you had problems with in school and overcame or

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some of the silly things that you did. Keep it lively. Keep it respectful. And

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also give them an opportunity. You want to dialogue always with the students. You

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want it to be conversational because they always get more out of that and

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then you're including them in on everything that's happening. And always

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encourage that dialogue and always when it comes to being that entertainer be

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challenging. You can be challenging. Exactly. I was getting ready to bring

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that up. You know we can be professionally challenging. I think it's

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very healthy to have that in our dialogue. Well that that's correct. The

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dialogue with the students is important and I'm gonna talk about that. You

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know when you're ready a little bit more about why it's important to engage the

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students in the dialogue and a little bit more about retention. Sure. When we

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get to that. I don't know if you had a particular format that you wanted to

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follow. No. This is all positive things for us to talk about in different roles

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and different opportunities we have in front of the classroom. So no let's keep

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going. Okay well I don't want to steal your thunder. But the next thing is mentor.

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Yes. And this is big. We sometimes forget that we're not just dispensers of

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information. We're mentors of any of these students. The whole complexion of

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how education is delivered and the role that instructors play has dramatically

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changed just as technology has changed dramatically over the past couple of

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days. I mean seriously changed. Yes. And let me just say this criteria or if you

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will or research criteria has shown that there is definitely a direct connection

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between a caring and a knowledgeable teacher and a secure and a motivated

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learner. Students need to know that teachers care about how they learn and

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the things that help or hinder their learning. And I'd like to say that just

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recently I conducted a survey of young men and young women in their first year

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of technical college. The most important thing to them is to know that their

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instructor really cares and they believe that. They can tell whether or not they

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said they can anyway that an instructor really cares or don't care. And I said

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well what is your biggest dislikes in doing many of the students? They said

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what we don't like or discourages us the most is when an instructor wants to come

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too far down to our level using our type of language our type of dress to be one

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of the boys. We want them to remain maintain their professionalism that

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professional distance from the students. We don't want them to become one of us.

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Exactly. That was an interesting statement. That is that's profound

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actually. Yeah I thought that they would want you to and they said not really we

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want to we want to you to be the role model we look up to. Yeah. We already have our

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own group of people. And let me just say this about being a mentor. The only way

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you can truly be a mentor is you have to learn about the defining

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characteristics of the students that are in your class. You I mean how can you

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mentor somebody if you don't know anything about them? So exactly. What

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little bits you know about their social, their economic, their cultural background,

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particularly their learning styles, their needs, their abilities, their aptitudes,

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and interests. How do you do that in such a short period of time? So let me just

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suggest there is a way of getting at least a handle on all of this. If you're

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going to be a true mentor then you have to know something about that background

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because they will come to you with things other than academics. They will

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absolutely absolutely that may need help regarding their future. Well it becomes

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very important to start learning everyone individually because a an

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additional role that we play that we may not realize is we may there hopefully we

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become an employment agent for our students trying to place them in a

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proper career path once they leave the program. Absolutely and another thing I

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would like to say that that we are responsible for but we don't always do

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and I think we need to as a mentor create a love of learning. Yes. I think we

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have to make sure that the all of the students understand how important and

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how relevant the HVACR industry is to our way of life and I would suggest

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telling the students from time to time that you're entering a very honorable

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and necessary industry how what we do affects human comfort conditioning, food

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preservation, food processing, various manufacturing processes, transport

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refrigeration, the medical field and let them know that it's a more than maybe

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just fixing residential air conditioning systems which I use the term human

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comfort conditioning because I remember the utilities preferred to use that when

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I talked with them they said Tom you're not teaching residential air condition

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you're talking human comfort conditioning because you're talking

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filtration, yeah about purification, humidity control, not just heating

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conditioning. So I said and I think we need to let the students remind them

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what an honorable profession they are entering and what a necessary

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prevention you know profession it is to our way of life. Now getting back to

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leadership for just a second if I may. Sure. It's okay. Another thing you can do

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about being a leadership if you're having a little difficulty to class you

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know everybody doesn't need to even consider this all the time but sometimes

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depending on on the level of students you have the type of students you have

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in the class a written contract has been recommended for years in other words to

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maintain discipline you say okay as your instructor I guarantee I'll be here on

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time I'll be prepared for class I'll have engaging activities I will return

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your test papers on time in a timely manner etc etc as a student your

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responsibility is to be here on time to be prepared for class etc etc and that

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way if there's ever any type of a disciplinary problem let's see who

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violated the contract. Exactly it's a written proclamation. Because students

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have a share in this we have a commitment to teach they have to make a

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commitment to do all of the things that a student should do sometimes that you

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basic contract is just a good reminder like hey I didn't even think of it that

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way I'm just a student I don't really have to do anything if I don't want to

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sure a contract could be helpful. Well in that contract would you feel it relevant

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to address professional development? Because it's one thing to be a good

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instructor but what about being a good instructor that tries to stay up to date

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with changes in the industry to be able to provide a current and applicable

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curriculum? I couldn't agree with you more and I'll say this that obviously

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instructors need to take the time keep informed about changes that affect the

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way we deliver in our material and technical improvements in the industry. I

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don't believe any instructor should be complacent about what they know you have

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to stay current if you're truly going to give students the opportunities for the

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jobs that exist today. There's an overwhelming amount of information that

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escalates in my opinion the pace of research and discovery that instructors

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have to do and that's not going to have to take time to do. The one thing we want

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to avoid is teaching any outdated principles and technologies. We're not

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doing the contractors we're not doing the industry we're not doing the student

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at this service because they're not going to be prepared for the world today.

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And there's a lot of opportunities out there for students to suit different

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students organizations as well as there would be for instructors. There's

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webinars, there's conferences, there's trade shows, there's industry classes and

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so forth that can help students and instructors appreciate the different

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types of learning dynamics and technical advancements that have been made. So it's

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just a matter of taking that energy and placing it in the right way and I'll say

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this I always follow that up that little speech I just made with the students

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with these are things and opportunities for you to take advantage of and

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remember the choices you make determine the life that you lead. So every day you

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make thousands of choices the choices you make regarding education and

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studying and showing up for class for time and getting engaged in the

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suggested product are going to determine how successful you are. You're the one

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that controls your future not me. Tom Tebby, such a plethora of knowledge. We're

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blessed to have you with us and we thank you so much for your time today. Thank

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you it's been a pleasure to be here.

