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Welcome to the future, technologies and innovations that sculpt our industry.

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Learn more about the legal implications of generative AI at BloombergLaw.com.

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All right everyone, thank you for joining us once again.

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We're hanging out with Donald Thomas.

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How are you today, sir?

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I'm doing great.

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So we're going to spend a little bit of time talking about chat GPT and how it has evolved

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and potential uses for it and ways that we can utilize it in our own HVACR industry.

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So tell us a little bit about your involvement in the industry and what chat GPT has been

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able to do for you.

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I'll give you a little bit of background about myself.

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I by trade am a building inspector.

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I do a lot of inspections on HVAC equipment.

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Not just any building inspector though, not just any equipment.

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No, just not just any equipment.

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But you know, I do a lot of commercial building inspection, do some residential as well.

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Now building on that, I've been a college professor in the community college level for

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over 20 years.

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I teach HVAC, drafting design, you know, a variety of other topics.

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And one of the things that I've been successful at is trying to get young folks more involved

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in the trades and having, you know, showing them that being a tradesman is actually a

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rewarding career.

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That's an amazing one, isn't it?

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Yeah.

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So that's a little bit about myself.

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I guess with chat GPT, about in September, one of my students at the end of class came

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to me and they showed me this app that they, well, they had it on their phone.

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They said, look, Mr. Thomas, look what this thing can do.

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He kind of, he gave me my first touch of chat GPT and I said, well, gosh, this is, that's

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interesting.

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This is pretty interesting.

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So I, you know, when I went online, I learned as much as I can about it and I found it to

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be an amazing tool.

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And I think it has a lot of potential to help us in HVAC industry, but like anything else,

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it's still evolving.

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Exactly.

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There's, and there's a lot to learn about it.

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You know, what are its capabilities?

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I would say that for the folks interested in chat GPT, it's, it's what they call it

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is a genitive language model.

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So basically what it does is it reads a variety of texts that was written, you know, it could

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have been written 500 years ago, even longer, but if it's published on the internet, it

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has access to it.

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So what it does is it collects all this information and based on how it was programmed, you ask

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it a question and it tries to assemble it in a way that they, it, the program would

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probably feel it would be useful to you and it shares that with you.

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So if you have some questions on chat GPT, you can go ahead and fire Matt and I'll do

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the best I can.

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Sure.

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So where was chat GPT created?

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Well, chat GPT was actually created by a company in California called open AI.

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Now open AI has been kind of dealing, you know, kind of building this program for about

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several years.

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I think about in May or June of 2022, they sort of felt that it was about ready to be

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launched.

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So what they did was to set up a meeting with Bill Gates of Microsoft and they said, well,

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Bill, we got this thing and we want you to look at it.

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And he came to Washington state and they ran it in front of Microsoft, ran it in front of

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Bill Gates and the rest of his executives.

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And at first Bill Gates was not sold on it because he has tried this AI bot stuff before

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and it ended up not being that successful for him.

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But then, you know, the open AI really blew his mind because he kind of saw the potential

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on it.

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So at that point, right there, right around that summer, the same time Bill Gates, so

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I'm all in and they got a stable version together to release around November of last year.

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And then they, that was chat GPT three or 3.5 or whatever.

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And then they, now they're up to chat GPT four.

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Now chat GPT, they stopped putting information in it as far as what you can research up until

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September of 2021.

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So anything interesting.

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I've actually had that.

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So I was doing a little research project and I was trying to find some information and

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it said that there was nothing available as of the print date of September, 2021.

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So that, okay, that makes things a bigger perspective.

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Okay.

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Now, now what you could do now, and I found this to kind of work now before I get into

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that, I guess people have talked about whether or not, you know, chat GPT is alive or Ascension

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in any way.

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And it would almost seem that way because it's trained to talk just like the way we're

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talking in this podcast.

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And it's taught, is trained to teach it, talk in a conversational way.

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So, but it's like anything else.

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It can probably tell you the weather, you know, based on this program or the weather

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patterns of a certain area.

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And even if, even if it were programmed up until today, it wouldn't understand that say,

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for instance, the weather is this in Virginia where I am now, these types of flowers should

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be blooming and these types of plants should be growing and all the other things that,

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that make the human more well-rounded to its surroundings.

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It doesn't know what your surroundings are.

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It's just putting in information.

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I would say, will it ever get to the point where Ascension, well, I hope not, but

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And we would be outdated.

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I'd look at it as a tool.

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Just like a hammer or drill anything like that.

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Exactly right.

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And based on how you use it, you can be very productive with it.

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Well, let's talk about some best case uses that you have found since you have this much

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experience with it.

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I too use ChatGPT.

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So for those of you that follow our teaching tips newsletter that comes out of HVAC excellence

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on Tuesdays, those summaries are written through ChatGPT.

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So I'll typically create a topic and then ask for it to extend that into a longer version.

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Or if I am promoting a product, like say our friends over at FieldPeace, they'll provide

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me with a video of a procedure.

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And then I have a long description of that video.

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I may take that long description, put it into ChatGPT, ask for a summary, and then have

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a shorter condensed version of the same content.

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So as long as I'm using it in the correct context, I tend to like using ChatGPT, but

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I've not experimented with too many of the different ways that you can utilize that.

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So let's talk about some that have worked well for you.

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Well, I found it to do well with things such as business letters, resume writing, I guess

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more of a general business application.

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Sure.

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Professional delivering.

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Yeah.

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So I found it to work pretty well with that.

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And I also found it to be very successful with maybe providing you insight on something

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that you might be interested in as far as something in your career field.

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Now what I have done with ChatGPT was that if I'm being a building inspector, sometimes

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I'm kind of in situations to perform an inspection and I need a way to frame my approach.

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Now I would put this in the ChatGPT and what some people might not realize about ChatGPT,

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they think you can just answer, ask it just a straight up question and you'll get this

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answer and you say, well, gosh, it doesn't know what it's talking about.

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Because this is not, but what you have to do is you have to kind of that particular

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prompt and I guess that's what ChatGPT calls it.

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When you engage in dialogue in that prompt, you're actually training that prompt based

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on the questions you're asking it.

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So what you're trying to do at that point is actually train it to frame your question.

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So say for instance, if I was a television salesman, so to speak, or a salesman in a

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department store and then I wanted to promote a product to customers coming in the store

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explaining them this new feature, new type of television that we have and all these different

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features.

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So what you would do is tell ChatGPT to place itself in the role of something, something

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like a store salesman or a college professor or a technology expert or CEO of a business.

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So when you do that, what it does is it kind of frames the question and gives you something

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more what you might want.

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So what I found to work best is that instead of just asking one question, you might ask

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a series of questions and if you don't get the answer you want, you go back in the ChatGPT

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and say, well, focusing on this area, say for instance, if it was a building inspection,

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I'm actually focusing on ventilation.

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I would say, well, I'm actually focusing on ventilation, more specifically exhaust ventilation

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because I'm working in a room with gas appliances.

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So when I do that, it kind of channels its insight more in that than something that might

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not pertain to that.

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So I found it to be very beneficial in helping you frame an idea.

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It's a good way to put it or frame and I'll give you insight on how to approach a problem.

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Okay.

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So you're creating additional dialogue, just more input for the machine to be able to create

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some output.

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Yes, that's exactly right.

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I think that would be an excellent way to kind of say that.

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What I did here recently was that I had to do a roof inspection and my first sentence

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was how should I do a roof inspection?

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And I put it in the ChatGPT and it just gave me.

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Oh, that simple question.

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How do I do a roof inspection?

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Yeah, yes.

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And it gave me a whole bunch of information that probably it was trying to like maybe

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write the King James Bible.

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It wasn't defined enough.

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I've seen those responses when okay.

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Yeah, for me to do anything.

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But then I kind of frame it in a way I told them, you know, I mentioned that the construction

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type, the material used and I gave it some background information because this was actually

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a commercial roof.

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Now once I did that and I framed it more in that light, summarized the response a lot

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better and it was and it gave me something, something a lot easier to use.

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And then I said, OK, now when someone is working on the roof, can you tell me some safety protocols?

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And it kind of went over some things and I put in OSHA safety protocols and then it kind

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of nailed down a lot of the things I was looking for.

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Now I know that people say they chat GPT may hallucinate.

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So when I did that, I actually had working in elevated locations OSHA regulation right

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beside me.

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So what you want to do is if you're going to use this thing, you want to compare the

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answers you get to make sure that whatever information you have is actually accurate.

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Yes.

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And I found it to be accurate.

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So I went on from there and then kept drilling down and I ended up with a quality inspection

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guide.

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So that actually used.

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So it does have its its usefulness.

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One of the things I did find that as a limitation to chat GPT was that the documents that it

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pulled from have to be publicly available.

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If it was something that was copyrighted or restricted in any way, it might give you some

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bullet plate information on those publications, but it won't give the exact information because

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I think it's programming kind of restricts it from doing too much of that.

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And that's been one of the things that I have been very curious with.

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So I've actually been experimenting with that a little bit because we always talk about,

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well, what is the potential for plagiarism?

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So if we take an original copyright material and we copy the entire thing, say we have

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a small book, say we have a follow through book, a small descriptive book, and we copy

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everything and then we paste it back into chat GPT and ask for it to summarize or ask

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for it to rewrite, it will spit out a completely different version of the material that was

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inputted.

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So if we're looking for material and we find something that appears very similar to an

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original copy, how can we validate if it was actually a chat GPT content that has been

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from an original work?

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Repurposed in a way you might say.

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Exactly.

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Well, I would say at this point, unless you have access to the original document, it would

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be virtually impossible from my perspective because now you have programs, I think that

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are available now that could actually tell if something appears to be AI written.

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Exactly.

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But I don't know how much faith I have in that simply because say AI did write this

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thing.

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You could pull this document up in Word and you can make some similar changes and do some

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reformatting.

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Now this is your own stuff.

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Exactly.

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At that point, does that program know that AI wrote this?

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I'm not exactly sure because at that point you've altered the AI's writing.

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So I think even though you have software applications, they can kind of figure it out.

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I sort of think humans have a way of getting around things.

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Absolutely.

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Well, we've actually done a little bit of a test on ourselves to see if it actually

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worked here at ESCO.

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So we had a material that we were curious.

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It was submitted to us and we were curious, is this an original writing or is this a writing

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that was generated through ChatGPT?

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And interestingly enough, we were able to copy the material, put it into ChatGPT and

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ask the question, did ChatGPT create this content?

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And it was actually confirmed by ChatGPT that it had created the content.

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So it's very interesting.

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It's very intriguing to be able to look at an AI product that can recognize the difference

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between an AI generated product and a human generated product.

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Wow.

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That is something.

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But I think in a bigger sense of things, I think what you're going to see in our industry

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is that you're going to have companies that have products and what they will do is that

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instead of you reviewing a bunch of service manuals, building code specifications and

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a variety of as-re documents and a variety of other things to make a technical determination,

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you're just going to have a prompt and all this stuff is just going to be preloaded for

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that particular system.

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And you're going to ask it certain questions and it's going to just file doing a whole

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bunch of extra research just to tell you what you need to know.

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I think that's where this whole thing is going.

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And I think that's where it would make sense because one of the things that I've been involved

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with as a building inspector is plan review.

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Plan review is very tedious and it's very time consuming, but all the information is

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there.

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You just have to find it.

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You have to look at building codes.

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You have to look at international mechanical code.

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You have to look at the drawings.

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You have to look at as-re standards.

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But if all of that was kind of built in and you just asked a certain question about a

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mechanical requirement in a certain space and it gives you your options, that would

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save a lot of time and it would probably cut down on the human area of it too.

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And I think that's where ShatGPT or any type of AI program is going to make a difference

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in the HVAC industry.

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Oh, absolutely.

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One of the things that I anticipate seeing AI involved with is building automations.

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So I was a mobile engineer.

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I did building automations, refrigeration, HVAC, all of these combined inputs that are

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already existing in structures.

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Well, what if you have an AI generator that is sorting through these inputs and looking

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at the outputs compared to analytics that it already has?

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And I did a podcast a while back.

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The topic was Hello House.

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You approach a home or structure and we don't know how the house is responding.

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We have to use tools to analyze and come up with our own calculations.

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Well, what if a building was powered by AI and you walked up to the AI controller and

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said building, how is your system performing today?

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And it could analyze inputs and outputs versus original program content and actually respond

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based on inputs.

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Sort of like Star Trek.

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Isn't it crazy to think?

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Yeah.

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You would have never thought that it would get to that point, but we're only about maybe

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a year or two from that right now, I believe.

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I believe that as well.

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I believe we are approaching that.

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As far as the industry, I don't think it's anything that anyone needs to be afraid of,

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but it's like any other technology.

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One of the things that I stress during my time as a college professor, if you don't

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embrace technology, it's going to impair your ability to stay employed.

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And it was also going to impair your ability to progress in your trade.

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Give an example, when I first became a building inspector in the late 1980s, early 1990s,

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I had a Polaroid camera that would go on the job site.

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And I would take the pictures of what I saw and I had to lay all the pictures out so they

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wouldn't blow away.

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Sure.

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And they had to dry.

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And then I had a three ply copy of my inspection report and paper clipped all that together.

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And I tossed that in the supervisor's tray.

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And that was my building inspection.

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Now all that's gone now.

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You know, all that technology is done away with all that other thing.

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But people who remember or want to participate in that level of building inspection probably

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wouldn't be employed right now.

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Everything's on the tablet right now.

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You don't even have a lot of paper drawings at this point.

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A lot of the drawings are actually scanned into your tablet.

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So technology has completely changed my career.

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But I've always embraced it though.

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So I've always enjoyed using technology in my trade.

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So it was something I enjoyed doing.

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But I found people who didn't embrace technology typically either they stagnated their growth

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in their trade or they didn't stay employed in their trade.

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That's exactly right.

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Well, Donald Thomas, thank you so much for joining us today and very much appreciate

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the opportunity to learn more about ChatGPT.

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Hopefully we can do another broadcast when an application is developed that can really

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be a big benefit to our trade.

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We can kind of share it with everyone and everybody on board with it and basically try

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to move the industry forward into AI.

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I love it.

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I got my attention and I am all aboard.

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Well, thank you so much and have a wonderful day.

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You're welcome.

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Thank you.

