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Good morning, good afternoon, and good evening, BFAM Podcast,

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and thank you for tuning in to another episode.

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Today I'm here with?

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Stephanie Westmeyer.

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And you do?

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I work as a training specialist in the Experiential Learning

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Center at the Marshall School of Business,

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and I teach introduction to public speaking

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class in the Annenberg School of Communication and Journalism.

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So how did that come about?

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How did you get into that?

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I got into my job here at Marshall,

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where it's been now over 9 and 1 half years,

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because of my background.

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I went on and earned a doctorate degree in communication.

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I did 10 straight years of school

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and earned all three of my degrees.

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Then I had taught public speaking communication classes,

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and I also wanted to pursue my passion, which

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was corporate training.

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So I left higher education, worked for a nonprofit,

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and then I decided to come home, because it was 9-11 had hit,

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and we were not sure where the future of our country was going.

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So a friend says, why don't you go back home,

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because we don't know what's going to happen.

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So I came back here, and the doors of opportunity

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were open for me.

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And I said, OK, what is it something that I want to do?

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I want to train athletes in their speaking skills.

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So I worked for a year at the Dodgers

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and worked for a year at the Angels.

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And that didn't open.

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So I'm like, OK, now let me go back

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to what my next passion is.

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And I had earned a doctorate degree

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because I wanted to do corporate training.

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So I went to work for In-N-Out Burger

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as a training instructor for their entry level management

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program.

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They're called Fourth Manager.

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So I was there for five years.

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And then I decided to, based upon the recommendation

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of someone else, go back into higher education.

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Because I spent about 10 years in higher education,

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went into corporate, and then came back to higher ed.

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Worked in HR for Long Beach State.

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So I did training over there.

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And then ventured off to try my hand at independent consulting.

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Then I realized, this is tough work to go solo.

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And I said, OK, let me find another job

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and then work full time and then do the consulting on the side.

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So I found this job at Marshall and applied for it.

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And what I liked about it was it was exactly what I wanted.

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It was the business experience and the teaching experience.

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So I applied and have been here now 9 and 1 half years.

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In February, it would be 10 years as a training specialist

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in the Experiential Learning Center.

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And what's so cool about the facility

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is that, as you know, you've come down.

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That's how we met.

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I'm like, you saw me.

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You can see that passion in me for teaching and education

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and knowledge.

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And the Experiential Learning Center

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is a preeminent facility amongst all business schools.

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So we're one of the only business schools

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that has a facility dedicated to help undergraduates, graduates,

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and executives train in different areas.

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So professors will bring their students down to the facility.

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And I will run the exercise.

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And then we do a debrief.

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So part of my job is, during the semester,

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is facilitating the exercises for the classes.

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And then, oftentimes, I'm developing new materials

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and working on other projects.

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So that's where the teaching aspect comes in.

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And though I have a high need for connection,

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people are important to me and investing in people.

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And I've wanted to go back into teaching.

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And last year, my supervisor says, well, why don't you

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go and see about Annenberg?

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So I applied for a job.

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And I'm back in the classroom teaching a public speaking

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class.

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And I enjoy it.

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It's just really nice to see people

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take one of the greatest fears, public speaking.

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People much rather, as Jerry Seinfeld said,

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public speaking is number one fear above death and taxes.

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And that people much rather, at a funeral,

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be the person in the box and the person standing

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in front of giving the eulogy.

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So it's really cool for me to be able to watch people, what

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I call, transform, take their fears

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and then develop into a sense of confident communicators.

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So I enjoy that process.

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So that's how I spend my time here at USC.

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That's so nice.

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And I thank you for that lengthy introduction.

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That's one of the best introductions I've had yet.

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Was it like an elevator pitch?

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Yeah, it was a great elevator pitch.

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So yeah, I take the class History on Stand Up Comedy.

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He was talking about how it's hard to get up there

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and talk in front of people.

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And secondly, it's even harder to get up there and hope

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that they laugh at your jokes.

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Yes.

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So have you had any experience with comedians?

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Have they ever come to get help?

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No, I haven't had experience with comedians.

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I have worked with athletes.

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And so that is really a neat experience to watch them.

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And when I was working with the Angels,

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I had a really unique, very humbling experience

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where a broadcaster came up to me.

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And I shared what my vision was is

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to train athletes in their speaking skills.

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He's like, oh, I'm always interested in new techniques.

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And so I gave him some.

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And he was so gracious because he listened.

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This guy knows this stuff already,

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but he's taking advice from me.

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So when I see him broadcast in baseball for different games,

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I'm like, wow, what a cool person.

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That's really what I call that servant leadership.

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He knew what my dream was, and he wanted to support it.

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So that's kind of what I like to do.

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I mentioned to you, I'm a connector.

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I have a need for people and connection.

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And I like to help other people find ways

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to make their dreams come true.

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So when people say, oh, I have this need,

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or do you know anyone there?

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I'm like, oh, this, or I will think of people.

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People describe me as being very thoughtful.

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And so I say, OK, let me see.

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And that's where my strength is.

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So I haven't worked with comedians.

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I have, though, worked with a few athletes.

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And so it's nice to see them gain their confidence

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in front of them speaking.

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Yeah, so one of the things that stuck out to me was listening.

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So how important is listening to public speaking?

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They seem like total opposites almost,

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but how do those two play into each other?

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Well, that is a really great question.

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Because in order to be a great speaker,

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you have to learn to be a great listener.

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And the reason I say that is because when

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you can learn to listen to what people say,

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you learn what's important to them.

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And you can learn what's important to them.

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Then you can connect with them to the audience,

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as audience members.

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And when you connect to them as audience members,

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then they're drawn into your presentation.

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And so what you're doing is you're

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speaking to an audience instead of speaking at an audience.

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And that's often what I think happens as speakers.

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We think, I'm the expert.

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I have all the knowledge.

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And I'm going to tell you what you need to know.

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Instead, it's like, I've listened to what you say.

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I've heard what your needs are.

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Let me share with you some information

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that I think is valuable.

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When we do informative speeches, I

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have students focus on, why should the audience listen

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to you, the WIFM, what's in it for me?

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And so I really emphasize that part,

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because it breaks the barrier as a speaker and audience.

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It just seems to be this like physical.

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Glass wall.

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Yes.

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And I like the idea of that image of a glass wall.

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It becomes like a psychological barrier.

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So when I can say, as a person who's

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interested in finding out about people,

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let me tell you a little bit about how

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this topic relates to you.

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You'll benefit more by learning about me.

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And I'll benefit more by learning about you.

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So now you feel drawn into the presentation.

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And it was really cool, because just this morning,

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the students were giving their presentation.

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And a student who normally doesn't

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have connection with another student made reference to him.

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And I just saw that psychological emotional

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connection.

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And it was really cool.

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And that's the value of listening,

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because I thought, he listened to his audience.

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And he knew about his audience.

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So I think listening is a very important part of speaking.

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And we also have different ways we can listen.

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Yeah.

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Even with listening, another thing, I think,

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can bring a really good connection

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is when people learn each other's names

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and reference back to them during the speech

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or during the conversation.

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Yes.

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And that exactly happened, too.

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Someone referenced someone else in the speech to the audience

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names, because the person just got out of the speaking.

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They're getting it.

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And that's where the joy of teaching comes in,

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is because I've been talking, and I've

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been sharing information and experience.

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And then when I see them put it into action, I'm like,

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they get it.

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Yeah.

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And that just shows to me that they're listening to me, too.

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Yeah, and they're actually engaged.

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Exactly.

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That's a good way of putting it.

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So what about when speeches go wrong?

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Like, how do you say it?

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Improvization.

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Yeah.

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Improvization.

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So I'm glad that you mentioned that,

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because when speeches go wrong, you have to just go with it.

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And I actually had, for me, one of my worst nightmares

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is giving a presentation and not knowing my material,

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or having technical issues.

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And a couple of years ago, I was giving a presentation

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to a class with a brand new computer, and we had tested.

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You can see where this is going, right?

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So I tested and practiced in another classroom.

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It was here in a 302 class.

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I practiced in another classroom,

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and then I went into the classroom,

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and the professor says, oh, can you just email it to me?

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I said, no, that file's too big.

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We'll just use my computer.

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And my audio card and my HDMI connection didn't work.

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And so he kept working with it, and working with it,

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and working like, I've got 32 people in front of me.

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What am I going to do?

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And I got this great presentation

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with all these videos.

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And so I had to go with it.

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And so I just like, OK, this is it.

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And fortunately, because I was familiar with my material,

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I walked through it.

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And it was a frustrating point, and especially for me,

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because I thought, I know I should have sent.

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He asked for it.

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I should have sent it back up, back up, back up,

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back up to the back up.

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And I didn't, because I thought my way was the right way,

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and that's an area of getting help, too.

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So I think that that's an example of there

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are speeches that will go wrong.

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And it's not so much the mistake that is made

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as how did you recover from it.

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So that, for me, is a technology issue.

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And when you come to 307, the marketing class,

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for those who have taken the Marshall Marketing class,

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there's an exercise where they'll do their PowerPoints,

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and at the last minute, we'll pull some of them away from it.

264
00:11:23,720 --> 00:11:25,640
And I tell them, this is reality,

265
00:11:25,640 --> 00:11:28,280
where you're going to go, and your PowerPoint's not

266
00:11:28,280 --> 00:11:30,120
going to work, and then you're going to have to say,

267
00:11:30,120 --> 00:11:31,440
and they're going to say, I still want to hear it.

268
00:11:31,440 --> 00:11:33,120
No, we cannot reschedule this meeting.

269
00:11:33,120 --> 00:11:34,840
Just share your information.

270
00:11:34,840 --> 00:11:37,560
So I think that that's an example of that.

271
00:11:37,560 --> 00:11:40,800
And with students in classes, there's this need

272
00:11:40,800 --> 00:11:42,760
like, I have to say everything.

273
00:11:42,760 --> 00:11:45,760
So instead of improv, we use what we call extemporaneous,

274
00:11:45,760 --> 00:11:47,960
where you know what you're going to say,

275
00:11:47,960 --> 00:11:50,040
and then you start flowing with the presentation.

276
00:11:50,040 --> 00:11:52,880
So I know my introduction, my main points.

277
00:11:52,880 --> 00:11:54,800
Oops, I skipped a main point, but they really

278
00:11:54,800 --> 00:11:57,600
know that part, so I'm just going to improv if you want.

279
00:11:57,600 --> 00:11:59,280
You can't miss it if you don't know it.

280
00:11:59,280 --> 00:12:00,200
Yeah, exactly.

281
00:12:00,200 --> 00:12:02,720
And that's one thing that I'm trying

282
00:12:02,720 --> 00:12:03,960
to help the students understand.

283
00:12:03,960 --> 00:12:05,480
If you forget a part, it's OK.

284
00:12:05,480 --> 00:12:09,960
It's better just to move forward and go on with it.

285
00:12:09,960 --> 00:12:10,800
Yeah.

286
00:12:10,800 --> 00:12:13,360
So I see familiar.

287
00:12:13,360 --> 00:12:16,440
These are big words.

288
00:12:16,440 --> 00:12:18,880
Being familiar with the content that you are presenting

289
00:12:18,880 --> 00:12:20,120
is very important.

290
00:12:20,120 --> 00:12:23,560
But how does research play a part

291
00:12:23,560 --> 00:12:26,480
in actually being interested in what you're learning?

292
00:12:26,480 --> 00:12:28,720
Oh, I'm so glad you say that, because it's

293
00:12:28,720 --> 00:12:32,160
so important to have more information,

294
00:12:32,160 --> 00:12:34,520
so that way it shows that you're credible.

295
00:12:34,520 --> 00:12:36,040
There are three parts in speaking

296
00:12:36,040 --> 00:12:38,840
that we talk about, ethos, pathos, and modos.

297
00:12:38,840 --> 00:12:43,360
And ethos is where you're building your credibility

298
00:12:43,360 --> 00:12:45,120
and your knowledge.

299
00:12:45,120 --> 00:12:46,680
And so that's an important part.

300
00:12:46,680 --> 00:12:47,880
Like, I've done my research.

301
00:12:47,880 --> 00:12:50,680
I want to share with you what the findings have said.

302
00:12:50,680 --> 00:12:54,640
And it just shows, I think it can also,

303
00:12:54,640 --> 00:12:58,960
I don't think people realize that using knowledge

304
00:12:58,960 --> 00:13:02,160
and resources or research also helps create

305
00:13:02,160 --> 00:13:03,640
a connection to the audience.

306
00:13:03,640 --> 00:13:06,400
Because people are thinking, why should I believe you?

307
00:13:06,400 --> 00:13:08,240
Because you're speaking in front of me,

308
00:13:08,240 --> 00:13:09,480
doesn't mean I have to believe.

309
00:13:09,480 --> 00:13:15,640
And then when you say, according to the 2023 USC website,

310
00:13:15,640 --> 00:13:18,680
only 10% of those who applied were accepted.

311
00:13:18,680 --> 00:13:19,760
That's just something.

312
00:13:19,760 --> 00:13:21,200
And it just shows, wow, this person

313
00:13:21,200 --> 00:13:24,600
took time to find out this information to share with me.

314
00:13:24,600 --> 00:13:26,920
Count every single person.

315
00:13:26,920 --> 00:13:29,280
And I also think it's important in research

316
00:13:29,280 --> 00:13:31,600
to be able to share both sides.

317
00:13:31,600 --> 00:13:34,880
Because nowadays, we have our views,

318
00:13:34,880 --> 00:13:38,000
and we use a platform to share our views, which is good.

319
00:13:38,000 --> 00:13:40,080
Also, the audience nowadays, we all

320
00:13:40,080 --> 00:13:41,680
come from diverse backgrounds.

321
00:13:41,680 --> 00:13:44,040
We might not all share the same views.

322
00:13:44,040 --> 00:13:48,080
So it's important to acknowledge what other people say.

323
00:13:48,080 --> 00:13:50,280
It's like, OK, this is what this research says.

324
00:13:50,280 --> 00:13:52,280
And other people have different points of view.

325
00:13:52,280 --> 00:13:54,720
And this is what the other point of view says.

326
00:13:54,720 --> 00:13:56,400
I think if you can show balance, then it

327
00:13:56,400 --> 00:13:59,760
shows there's more objectivity as a speaker, which

328
00:13:59,760 --> 00:14:01,400
people want to hear nowadays.

329
00:14:01,400 --> 00:14:06,880
Yeah, and I see that rhetorical analysis is a really good thing

330
00:14:06,880 --> 00:14:07,720
to have a speech.

331
00:14:07,720 --> 00:14:10,760
Because you have to be able to provide the information,

332
00:14:10,760 --> 00:14:13,240
the data, and then give your insight behind it

333
00:14:13,240 --> 00:14:18,040
to convince the listener to actually want to listen to you.

334
00:14:18,040 --> 00:14:22,840
And another part is every coin has two sides.

335
00:14:22,840 --> 00:14:23,400
Yes, it does.

336
00:14:23,400 --> 00:14:25,440
You can't just present one side of the coin heads up

337
00:14:25,440 --> 00:14:26,400
and forget about tails.

338
00:14:26,400 --> 00:14:29,280
So can you talk about the importance

339
00:14:29,280 --> 00:14:31,840
of presenting the counterargument,

340
00:14:31,840 --> 00:14:34,360
not giving all the way into it, but acknowledging it,

341
00:14:34,360 --> 00:14:37,920
and giving the data that would potentially bring down

342
00:14:37,920 --> 00:14:40,760
your entire argument, but still being

343
00:14:40,760 --> 00:14:44,400
confident enough to support your own argument at the same time?

344
00:14:44,400 --> 00:14:46,400
So I think it's interesting, because there's

345
00:14:46,400 --> 00:14:49,560
a concept, an approach that we use called

346
00:14:49,560 --> 00:14:52,360
Monroe's Motivated Sequence in the persuasive.

347
00:14:52,360 --> 00:14:55,080
And you start off with the attention step,

348
00:14:55,080 --> 00:14:57,840
then you go to the need step, and then the satisfaction,

349
00:14:57,840 --> 00:15:00,200
then the visualization, and then the action.

350
00:15:00,200 --> 00:15:04,360
And the attention is, OK, what the situation is,

351
00:15:04,360 --> 00:15:07,000
what's the topic, and what you're

352
00:15:07,000 --> 00:15:08,880
wanting to persuade people to do.

353
00:15:08,880 --> 00:15:12,120
And then that need step is exactly what you talk about.

354
00:15:12,120 --> 00:15:14,200
You talk about what are the advantages,

355
00:15:14,200 --> 00:15:17,080
what is the needs, what is the problem.

356
00:15:17,080 --> 00:15:19,200
And when you're presenting your problem,

357
00:15:19,200 --> 00:15:22,080
you have to recognize the fact that there's

358
00:15:22,080 --> 00:15:23,280
another side to it.

359
00:15:23,280 --> 00:15:25,000
So when you're stating the need, you

360
00:15:25,000 --> 00:15:27,320
will present that opposing need.

361
00:15:27,320 --> 00:15:30,120
And then when you talk about the satisfaction,

362
00:15:30,120 --> 00:15:32,240
you talk about the benefits of the reason

363
00:15:32,240 --> 00:15:36,160
why you recommend this side, and then also the drawbacks.

364
00:15:36,160 --> 00:15:39,320
Because people need to really persuade someone,

365
00:15:39,320 --> 00:15:42,680
you need to give people freedom to choose.

366
00:15:42,680 --> 00:15:47,880
And your argument is designed to let the audience decide

367
00:15:47,880 --> 00:15:52,280
what they should do based upon the information.

368
00:15:52,280 --> 00:15:56,000
And that's what's nice about Monroe's Motivated Sequence,

369
00:15:56,000 --> 00:15:59,560
because you then go to the satisfaction step,

370
00:15:59,560 --> 00:16:02,480
then you go to the fourth step, which is the visualization step.

371
00:16:02,480 --> 00:16:05,480
And then you paint a picture for the audience.

372
00:16:05,480 --> 00:16:09,080
OK, this is if you adapt and take action

373
00:16:09,080 --> 00:16:12,640
for what I'm telling you to do, these are all the benefits.

374
00:16:12,640 --> 00:16:15,080
If you don't, then this is a drawback.

375
00:16:15,080 --> 00:16:17,720
So then this is seeing both sides, I always say.

376
00:16:17,720 --> 00:16:21,000
And then finally, the call to action, which is, OK,

377
00:16:21,000 --> 00:16:23,600
now it's time for you to take that step.

378
00:16:23,600 --> 00:16:26,240
And with the call to action, it's important for audience

379
00:16:26,240 --> 00:16:28,600
members to have something physical to do,

380
00:16:28,600 --> 00:16:30,760
because that's where persuasion comes in.

381
00:16:30,760 --> 00:16:32,480
It's not just changing my thought,

382
00:16:32,480 --> 00:16:33,840
oh, that's a really good idea.

383
00:16:33,840 --> 00:16:35,880
I support your idea that I need to go to the gym

384
00:16:35,880 --> 00:16:36,920
three days a week.

385
00:16:36,920 --> 00:16:38,680
Six months later, I'm not at the gym.

386
00:16:38,680 --> 00:16:41,920
But if you give me a free pass that I can, or a product

387
00:16:41,920 --> 00:16:44,560
that you're wanting to sell, that I'm trying it,

388
00:16:44,560 --> 00:16:46,880
then I'm willing to go for it.

389
00:16:46,880 --> 00:16:49,920
So it's the action that is also needed to it.

390
00:16:49,920 --> 00:16:53,080
And that's why it's important to present both sides.

391
00:16:53,080 --> 00:16:55,800
And nowadays, I actually had a student

392
00:16:55,800 --> 00:16:59,320
who wanted to give a topic on a person that they found

393
00:16:59,320 --> 00:17:00,520
controversial.

394
00:17:00,520 --> 00:17:02,320
Some people would consider controversial.

395
00:17:02,320 --> 00:17:04,040
And I said, no, I think you need to do it.

396
00:17:04,040 --> 00:17:07,320
Because first of all, you have the strength as a speaker

397
00:17:07,320 --> 00:17:07,840
to do it.

398
00:17:07,840 --> 00:17:11,960
And then you also talk about the other side of that speaker.

399
00:17:11,960 --> 00:17:16,120
So instead of vilifying or demonizing

400
00:17:16,120 --> 00:17:19,320
that person as a bad person, show the other aspects

401
00:17:19,320 --> 00:17:20,720
of the good that they're doing.

402
00:17:20,720 --> 00:17:22,760
Because that's where we can really

403
00:17:22,760 --> 00:17:24,360
start to see the opposite side.

404
00:17:24,360 --> 00:17:27,480
Like, oh, wow, I didn't know that person received

405
00:17:27,480 --> 00:17:34,400
the most tweets for anti-Semitic comments.

406
00:17:34,400 --> 00:17:37,360
Like, wow, I didn't realize that that person struggled, too.

407
00:17:37,360 --> 00:17:41,680
Or wow, that's why that person has the views that they do.

408
00:17:41,680 --> 00:17:43,080
And so that's what I'm saying.

409
00:17:43,080 --> 00:17:46,200
I agree with you that we need to present both sides.

410
00:17:46,200 --> 00:17:50,360
And we also need to listen to both sides as well.

411
00:17:50,360 --> 00:17:52,480
So one of the things I enjoy doing

412
00:17:52,480 --> 00:17:55,240
is I was actually challenged by this.

413
00:17:55,240 --> 00:17:56,600
It was called the love challenge.

414
00:17:56,600 --> 00:18:01,480
To find people that you have a difficult time connecting

415
00:18:01,480 --> 00:18:04,960
with or understanding and reach out to them.

416
00:18:04,960 --> 00:18:06,200
And I did that.

417
00:18:06,200 --> 00:18:11,200
So I found someone who comes from a different group

418
00:18:11,200 --> 00:18:13,440
than I do, different cultural groups.

419
00:18:13,440 --> 00:18:15,480
And so I got to know that person.

420
00:18:15,480 --> 00:18:17,000
And that person got to know me.

421
00:18:17,000 --> 00:18:19,080
And they paid me the greatest compliment.

422
00:18:19,080 --> 00:18:22,320
They said, wow, you really are who you say you are.

423
00:18:22,320 --> 00:18:23,520
And that meant a lot to me.

424
00:18:23,520 --> 00:18:27,120
And so now my mind is open.

425
00:18:27,120 --> 00:18:30,680
And I'm able to see people from different perspectives.

426
00:18:30,680 --> 00:18:33,680
So in some ways, the person comes

427
00:18:33,680 --> 00:18:35,600
from a different background.

428
00:18:35,600 --> 00:18:38,960
And the background is one that my background usually

429
00:18:38,960 --> 00:18:39,520
doesn't like.

430
00:18:39,520 --> 00:18:43,280
And so I've learned to be more in the neutral area.

431
00:18:43,280 --> 00:18:44,240
There's an author.

432
00:18:44,240 --> 00:18:45,000
And open to learning.

433
00:18:45,000 --> 00:18:45,520
Yes.

434
00:18:45,520 --> 00:18:48,000
Because we have so much to learn.

435
00:18:48,000 --> 00:18:50,360
And there's an author.

436
00:18:50,360 --> 00:18:50,840
Yes.

437
00:18:50,840 --> 00:18:53,160
Called Bob Goff.

438
00:18:53,160 --> 00:18:57,640
And he wrote a book called Always and Everywhere.

439
00:18:57,640 --> 00:19:00,560
It's love always and love everyone.

440
00:19:00,560 --> 00:19:04,160
And that was like a transforming book for me

441
00:19:04,160 --> 00:19:09,000
because I realized if I can learn to love everyone

442
00:19:09,000 --> 00:19:11,040
the way I'm loved, and then that means

443
00:19:11,040 --> 00:19:13,760
that the gift of love is being perpetuated.

444
00:19:13,760 --> 00:19:18,560
And that can start then building bridges and breaking down

445
00:19:18,560 --> 00:19:19,520
barriers.

446
00:19:19,520 --> 00:19:24,240
So that's why I think it's good to learn to love and respect

447
00:19:24,240 --> 00:19:27,320
and honor people, even if they have different views

448
00:19:27,320 --> 00:19:29,720
and values from you.

449
00:19:29,720 --> 00:19:31,640
I can still have my views and values.

450
00:19:31,640 --> 00:19:35,560
And I can still learn to respect and see

451
00:19:35,560 --> 00:19:37,000
where someone else is coming from.

452
00:19:37,000 --> 00:19:38,000
I have a friend.

453
00:19:38,000 --> 00:19:40,240
We come from two political different views.

454
00:19:40,240 --> 00:19:43,920
And a few years ago during an administration,

455
00:19:43,920 --> 00:19:46,880
it was really nice because we got to listen to each other.

456
00:19:46,880 --> 00:19:49,960
And we had what I call civil discourse.

457
00:19:49,960 --> 00:19:51,120
OK, so why are you here?

458
00:19:51,120 --> 00:19:52,240
Why are you there?

459
00:19:52,240 --> 00:19:57,360
And it was just nice to be able to maintain a friendship

460
00:19:57,360 --> 00:19:58,640
through different perspectives.

461
00:19:58,640 --> 00:20:00,280
And we would learn from each other.

462
00:20:00,280 --> 00:20:04,600
And so when the person was voted into office,

463
00:20:04,600 --> 00:20:05,600
and it's like, why?

464
00:20:05,600 --> 00:20:06,440
What's going on?

465
00:20:06,440 --> 00:20:07,200
I'm like, OK, OK.

466
00:20:07,200 --> 00:20:09,080
And then her person was voted in office.

467
00:20:09,080 --> 00:20:09,880
I was like, OK, why?

468
00:20:09,880 --> 00:20:10,400
Why?

469
00:20:10,400 --> 00:20:12,720
Yeah, so it was really cool.

470
00:20:12,720 --> 00:20:15,000
I think that's where I feel like growth is.

471
00:20:15,000 --> 00:20:17,080
It's not just about book knowledge

472
00:20:17,080 --> 00:20:18,920
and getting A's on tests.

473
00:20:18,920 --> 00:20:23,560
It's also the idea of how do we respond to people in a way that

474
00:20:23,560 --> 00:20:25,960
shows that we're kind of interested in them.

475
00:20:25,960 --> 00:20:28,560
Yeah, and honored, too.

476
00:20:28,560 --> 00:20:30,080
Yeah, and a lot of times, I believe,

477
00:20:30,080 --> 00:20:33,480
it's not even about, well, for me,

478
00:20:33,480 --> 00:20:36,360
it's not about being right or wrong in situations anymore.

479
00:20:36,360 --> 00:20:41,160
Because I feel like once you hold that view or aspect

480
00:20:41,160 --> 00:20:44,480
of anything, you kind of shut anybody out from coming in.

481
00:20:44,480 --> 00:20:46,480
And once you start to shut these people out,

482
00:20:46,480 --> 00:20:50,800
it's extremely hard to change your views and viewpoints

483
00:20:50,800 --> 00:20:51,640
on a lot of things.

484
00:20:51,640 --> 00:20:53,080
And once you're stuck in this cycle,

485
00:20:53,080 --> 00:20:56,880
you begin to believe that your life is just repeating itself

486
00:20:56,880 --> 00:20:57,440
over again.

487
00:20:57,440 --> 00:20:58,920
And that's when the days become long.

488
00:20:58,920 --> 00:21:01,320
And that's when they start to feel like they're repeating,

489
00:21:01,320 --> 00:21:04,600
because you're stuck in this circle.

490
00:21:04,600 --> 00:21:06,680
And the only way to get out of the circle

491
00:21:06,680 --> 00:21:10,560
is to step outside of yourself and look at these new groups.

492
00:21:10,560 --> 00:21:12,880
And then a lot of people, I feel like they shy away

493
00:21:12,880 --> 00:21:14,840
from doing this, because they feel like, oh,

494
00:21:14,840 --> 00:21:17,120
once I step outside the circle, I have to conform.

495
00:21:17,120 --> 00:21:19,760
And now it's this conformity factor that they're scared of.

496
00:21:19,760 --> 00:21:21,720
And they're not going to be themselves anymore.

497
00:21:21,720 --> 00:21:25,120
But that's the joy of life, is that you get to change every day

498
00:21:25,120 --> 00:21:25,800
that you wake up.

499
00:21:25,800 --> 00:21:28,280
And even if you don't change at all,

500
00:21:28,280 --> 00:21:33,200
now you have a new neurological pathway of thinking.

501
00:21:33,200 --> 00:21:38,120
And now your brain is working again, because our brains age.

502
00:21:38,120 --> 00:21:42,360
And we only, I learned this in sociology class,

503
00:21:42,360 --> 00:21:46,760
is the brain fully develops when you turn 25.

504
00:21:46,760 --> 00:21:49,200
And once you get there, it's like,

505
00:21:49,200 --> 00:21:51,640
if you're not bringing in any type of new information,

506
00:21:51,640 --> 00:21:52,720
you start to plateau.

507
00:21:52,720 --> 00:21:57,240
So that's where depression and emotions start to roll in.

508
00:21:57,240 --> 00:21:59,600
And you start to become confused on who you are.

509
00:21:59,600 --> 00:22:03,160
And it's crazy that around 25 is when the brain starts to shut off.

510
00:22:03,160 --> 00:22:06,600
So it will make sense around 30 or mid-30s.

511
00:22:06,600 --> 00:22:10,000
That's when mid-life crises start to fall in.

512
00:22:10,000 --> 00:22:13,320
And that's when people start to question themselves

513
00:22:13,320 --> 00:22:14,900
and what they're doing with their life.

514
00:22:14,900 --> 00:22:21,520
And it's never too late, but 35 is kind of late

515
00:22:21,520 --> 00:22:24,080
if you already had the information before.

516
00:22:24,080 --> 00:22:26,000
And then one of the things that I like to think of

517
00:22:26,000 --> 00:22:29,680
is that once you learn something, you can't forget it.

518
00:22:29,680 --> 00:22:33,040
And so you get a pass for being ignorant

519
00:22:33,040 --> 00:22:35,600
before you learn whatever you were learning.

520
00:22:35,600 --> 00:22:38,840
But once you learn that thing, it's up to you

521
00:22:38,840 --> 00:22:40,840
to put it into action or not.

522
00:22:40,840 --> 00:22:44,640
And that's when you lose the, not even the ignorant is bliss

523
00:22:44,640 --> 00:22:47,560
part, but the I feel bad for you because you don't know.

524
00:22:47,560 --> 00:22:49,040
But once I teach you, now it's like,

525
00:22:49,040 --> 00:22:50,800
it's up to you to use this information.

526
00:22:50,800 --> 00:22:53,520
And if you don't want to use it, I'm not going to make you.

527
00:22:53,520 --> 00:22:56,640
But I wish I could help.

528
00:22:56,640 --> 00:23:00,880
And I think that we don't see that too much anymore

529
00:23:00,880 --> 00:23:05,080
in the sense of people learn information

530
00:23:05,080 --> 00:23:07,640
and they make a choice of whether they're going to store it.

531
00:23:07,640 --> 00:23:09,520
It's kind of like studying for a test.

532
00:23:09,520 --> 00:23:11,240
So I'm going to learn this to get that A,

533
00:23:11,240 --> 00:23:13,040
and then I'm just going to forget it

534
00:23:13,040 --> 00:23:15,400
until they learn to use it.

535
00:23:15,400 --> 00:23:18,800
And so that's the one nice thing about life.

536
00:23:18,800 --> 00:23:22,240
When I was in graduate school, a saying that I had living life

537
00:23:22,240 --> 00:23:24,320
is a lifelong learning process.

538
00:23:24,320 --> 00:23:26,760
So what is it that I can learn?

539
00:23:26,760 --> 00:23:29,280
What is it something new?

540
00:23:29,280 --> 00:23:31,960
And being OK with making mistakes,

541
00:23:31,960 --> 00:23:34,000
because I think that that's something

542
00:23:34,000 --> 00:23:36,560
that we're not used to.

543
00:23:36,560 --> 00:23:38,480
There's this need that there's only one way

544
00:23:38,480 --> 00:23:39,840
and it's the right way.

545
00:23:39,840 --> 00:23:45,200
And now I'm in my years where I'm learning,

546
00:23:45,200 --> 00:23:47,040
it's OK to do things differently.

547
00:23:47,040 --> 00:23:49,960
And it's OK that things don't go my way.

548
00:23:49,960 --> 00:23:51,440
And so I think that's important.

549
00:23:51,440 --> 00:23:56,480
And I value and respect people who are in their 20s who

550
00:23:56,480 --> 00:23:58,880
are still learning or who have that attitude.

551
00:23:58,880 --> 00:24:02,800
That's, to me, a wonderful attitude and definitely

552
00:24:02,800 --> 00:24:04,720
a good mindset to have.

553
00:24:04,720 --> 00:24:07,080
And it is true that we make the conscious choice of what

554
00:24:07,080 --> 00:24:08,800
we're going to do with the information.

555
00:24:08,800 --> 00:24:11,440
And if we choose not to use it, then isn't that once,

556
00:24:11,440 --> 00:24:13,320
fool me once?

557
00:24:13,320 --> 00:24:14,360
Shame on you.

558
00:24:14,360 --> 00:24:15,440
Fool me twice.

559
00:24:15,440 --> 00:24:16,520
You can't fool me again.

560
00:24:16,520 --> 00:24:17,920
Yeah, shame on me.

561
00:24:17,920 --> 00:24:19,960
Oh, I'm thinking of a song about that.

562
00:24:19,960 --> 00:24:22,920
Exactly.

563
00:24:22,920 --> 00:24:24,600
Sounds like a good song.

564
00:24:24,600 --> 00:24:26,080
So it's the same idea.

565
00:24:26,080 --> 00:24:28,400
And so what was the fool me twice and what

566
00:24:28,400 --> 00:24:29,680
is the song there go?

567
00:24:29,680 --> 00:24:32,200
He said, fool me once, shame on you.

568
00:24:32,200 --> 00:24:35,160
Fool me twice, well, you can't fool me again.

569
00:24:35,160 --> 00:24:36,200
It's a J. Cole song.

570
00:24:36,200 --> 00:24:37,040
Oh, that's cool.

571
00:24:37,040 --> 00:24:38,040
That's awesome.

572
00:24:38,040 --> 00:24:40,680
It's the same idea that it's making a choice

573
00:24:40,680 --> 00:24:41,840
to learn and change.

574
00:24:41,840 --> 00:24:44,320
I think that's another part is what

575
00:24:44,320 --> 00:24:45,560
we do with the information.

576
00:24:45,560 --> 00:24:47,400
Are we going to change?

577
00:24:47,400 --> 00:24:50,120
And it sounds like you've done a lot of work in neuroscience

578
00:24:50,120 --> 00:24:51,600
or studying neuroscience.

579
00:24:51,600 --> 00:24:52,880
Yeah, I just like to read.

580
00:24:52,880 --> 00:24:56,280
I pick up the reading and then it's not even

581
00:24:56,280 --> 00:24:57,520
one book that teaches you it.

582
00:24:57,520 --> 00:25:00,480
But once you read multiple books, the information from A

583
00:25:00,480 --> 00:25:02,960
starts to correlate with the information from B.

584
00:25:02,960 --> 00:25:06,000
And once you get in this habit of reading,

585
00:25:06,000 --> 00:25:07,680
the dots start to connect themselves.

586
00:25:07,680 --> 00:25:10,440
So even if you haven't picked up the book that you referenced

587
00:25:10,440 --> 00:25:14,360
to in a long time, once you get on that thought pattern,

588
00:25:14,360 --> 00:25:16,480
the neurological pathway lights up again.

589
00:25:16,480 --> 00:25:18,640
And once it lights up, it's going that way

590
00:25:18,640 --> 00:25:20,000
and it's going in that direction.

591
00:25:20,000 --> 00:25:25,480
So that's when you can increase the amount of epiphanies

592
00:25:25,480 --> 00:25:27,440
that you receive.

593
00:25:27,440 --> 00:25:30,000
Because if anybody that's listening

594
00:25:30,000 --> 00:25:31,360
doesn't know what an epiphany is,

595
00:25:31,360 --> 00:25:34,440
it's like it's a sudden idea or a thought

596
00:25:34,440 --> 00:25:35,840
that you feel drawn to.

597
00:25:35,840 --> 00:25:38,520
And your body has an emotional connection to it

598
00:25:38,520 --> 00:25:40,480
and you don't know where it came from.

599
00:25:40,480 --> 00:25:42,240
It's not random, but it's something

600
00:25:42,240 --> 00:25:44,880
that your subconscious mind was working on

601
00:25:44,880 --> 00:25:48,840
before you even realized it or if you ever realized it at all.

602
00:25:48,840 --> 00:25:51,720
And that's kind of like how my story was with coming here.

603
00:25:51,720 --> 00:25:53,800
I had an epiphany to just want to go to USC.

604
00:25:53,800 --> 00:25:56,880
I'm not sure what I was picking up over the years or growing up,

605
00:25:56,880 --> 00:26:01,080
but ended up sparking at the right time.

606
00:26:01,080 --> 00:26:08,840
But once you build the familiarity with the things

607
00:26:08,840 --> 00:26:12,560
that you really love to do, it starts to work for you

608
00:26:12,560 --> 00:26:13,600
and not against you.

609
00:26:13,600 --> 00:26:17,920
And I think that's another thing that people fall into often

610
00:26:17,920 --> 00:26:20,840
is when they think they're going to their calling

611
00:26:20,840 --> 00:26:23,120
and they start to shut out every other option

612
00:26:23,120 --> 00:26:25,440
to move on to a new path.

613
00:26:25,440 --> 00:26:31,920
It becomes very troubling to stay on point.

614
00:26:31,920 --> 00:26:34,440
And then they start to question themselves.

615
00:26:34,440 --> 00:26:37,360
And the way that they question themselves isn't, OK,

616
00:26:37,360 --> 00:26:38,280
how can I do better?

617
00:26:38,280 --> 00:26:40,280
But it's like, what am I doing wrong?

618
00:26:40,280 --> 00:26:43,560
And once you start to ask your body what you're doing wrong,

619
00:26:43,560 --> 00:26:46,000
the brain is now trying to protect itself.

620
00:26:46,000 --> 00:26:52,200
Because it's like, what am I doing wrong?

621
00:26:52,200 --> 00:26:55,760
The brain sends a message to the body saying, oh, something's

622
00:26:55,760 --> 00:26:56,320
going on here.

623
00:26:56,320 --> 00:26:57,400
Something's not right.

624
00:26:57,400 --> 00:26:59,040
And it starts trying to correct things

625
00:26:59,040 --> 00:27:00,800
that don't need to be corrected.

626
00:27:00,800 --> 00:27:04,120
So if we can change the way that we question ourselves,

627
00:27:04,120 --> 00:27:11,680
we can improve our ways to look for a new path.

628
00:27:11,680 --> 00:27:15,080
And it doesn't even necessarily have to be a new path

629
00:27:15,080 --> 00:27:16,880
to a new goal or a new direction.

630
00:27:16,880 --> 00:27:19,160
But it just has to say you're walking down a street

631
00:27:19,160 --> 00:27:21,440
that you usually walk on and it's construction going on

632
00:27:21,440 --> 00:27:22,080
there.

633
00:27:22,080 --> 00:27:25,080
I can take a right and then take a left on the next street

634
00:27:25,080 --> 00:27:26,760
and take another left and go straight

635
00:27:26,760 --> 00:27:28,680
and I'll be back on the right path.

636
00:27:28,680 --> 00:27:30,840
So sometimes we have to break off into these ventures

637
00:27:30,840 --> 00:27:35,520
to learn this new information to see what life is all about.

638
00:27:35,520 --> 00:27:37,720
And I like you say that because there's two things that

639
00:27:37,720 --> 00:27:39,160
come to mind for me.

640
00:27:39,160 --> 00:27:41,000
The thought is that sometimes we have

641
00:27:41,000 --> 00:27:42,440
to retrain the brain.

642
00:27:42,440 --> 00:27:47,960
So we can be on a path that is like a destructive behavior.

643
00:27:47,960 --> 00:27:49,480
And so how do we learn?

644
00:27:49,480 --> 00:27:54,360
In fact, I'm listening to the audio book Power of Habit.

645
00:27:54,360 --> 00:27:55,800
And it talks about that.

646
00:27:55,800 --> 00:28:00,520
We have to develop the beginning and the end, the reward

647
00:28:00,520 --> 00:28:02,840
and the initiative part can be the same.

648
00:28:02,840 --> 00:28:06,400
But it's the pattern in the middle that needs to be changed.

649
00:28:06,400 --> 00:28:07,760
So what's the new habit?

650
00:28:07,760 --> 00:28:09,840
What's a new way of doing things?

651
00:28:09,840 --> 00:28:12,320
Because there might be bad habits such as running late

652
00:28:12,320 --> 00:28:14,040
or procrastinating.

653
00:28:14,040 --> 00:28:17,720
OK, what's the new habit that I can develop into it?

654
00:28:17,720 --> 00:28:20,720
So I think that with the power of the mind,

655
00:28:20,720 --> 00:28:25,040
we have the opportunity to re-change or reprogram,

656
00:28:25,040 --> 00:28:29,520
retrain the brain into thinking new things and in new ways.

657
00:28:29,520 --> 00:28:31,160
And I think that that's important.

658
00:28:31,160 --> 00:28:34,760
And I also agree with you that it's also important to be

659
00:28:34,760 --> 00:28:38,680
open to new opportunities because sometimes our paths,

660
00:28:38,680 --> 00:28:40,720
we're so focused and we think there's only one way

661
00:28:40,720 --> 00:28:43,200
to get to the goal, we could be missing out

662
00:28:43,200 --> 00:28:45,000
on a better opportunity.

663
00:28:45,000 --> 00:28:49,960
And so as they say, when one door closes, another door opens.

664
00:28:49,960 --> 00:28:54,320
And so to be open to say yes, there's

665
00:28:54,320 --> 00:28:57,760
a saying that I learned that Trojans say yes.

666
00:28:57,760 --> 00:28:59,680
And so I think that is really cool.

667
00:28:59,680 --> 00:29:02,840
Because when we say yes to new experiences

668
00:29:02,840 --> 00:29:05,800
and go in without any preconceived ideas

669
00:29:05,800 --> 00:29:08,160
or expectations of when are I going to get out of it,

670
00:29:08,160 --> 00:29:10,520
just like I'm going to go and I'm going to show up.

671
00:29:10,520 --> 00:29:12,440
And then go and show if you want to say.

672
00:29:12,440 --> 00:29:14,120
And I think that that will help people

673
00:29:14,120 --> 00:29:17,360
have better experiences that will then

674
00:29:17,360 --> 00:29:21,280
lead to new opportunities.

675
00:29:21,280 --> 00:29:25,880
And I remember hearing the story of a lawyer who lost his job.

676
00:29:25,880 --> 00:29:27,360
And he had a family.

677
00:29:27,360 --> 00:29:29,200
And so he was hustling.

678
00:29:29,200 --> 00:29:33,320
He was working a catering job to put food

679
00:29:33,320 --> 00:29:34,440
on the table for his family.

680
00:29:34,440 --> 00:29:35,680
And this is a lawyer.

681
00:29:35,680 --> 00:29:37,320
You don't think of that.

682
00:29:37,320 --> 00:29:39,320
And he said that that was a great experience.

683
00:29:39,320 --> 00:29:45,640
Because that job led him to a contact at a party of a person

684
00:29:45,640 --> 00:29:47,880
and they're looking for a new lawyer to hire.

685
00:29:47,880 --> 00:29:50,640
And he would not have known that if he had only been in that.

686
00:29:50,640 --> 00:29:55,360
So now his life and his mindset, his neuro paths

687
00:29:55,360 --> 00:29:57,960
have now gone to have more empathy for people

688
00:29:57,960 --> 00:30:01,440
who have lost their job, have learned

689
00:30:01,440 --> 00:30:04,960
to show more humility to people in the service industry.

690
00:30:04,960 --> 00:30:07,760
So he has now grown as a person.

691
00:30:07,760 --> 00:30:10,240
And ended up on the same path that he was on before.

692
00:30:10,240 --> 00:30:10,740
Exactly.

693
00:30:10,740 --> 00:30:11,920
He ended up to the same goal.

694
00:30:11,920 --> 00:30:13,720
And if I may share a quick story.

695
00:30:13,720 --> 00:30:14,200
I'm listening.

696
00:30:14,200 --> 00:30:16,120
So one of my, the reason why I work

697
00:30:16,120 --> 00:30:17,520
for the Angels and the Dodgers is

698
00:30:17,520 --> 00:30:19,840
because I had wanted to train athletes in the speaking

699
00:30:19,840 --> 00:30:20,680
skills.

700
00:30:20,680 --> 00:30:21,880
And that didn't happen.

701
00:30:21,880 --> 00:30:22,680
It didn't happen.

702
00:30:22,680 --> 00:30:24,800
I'm like, OK, I have to move forward.

703
00:30:24,800 --> 00:30:26,640
And so I come back here.

704
00:30:26,640 --> 00:30:28,440
And now I'm working with athletes.

705
00:30:28,440 --> 00:30:32,120
And I thought, wow, this is just so cool.

706
00:30:32,120 --> 00:30:34,360
From my experience, from my faith experience,

707
00:30:34,360 --> 00:30:37,480
to see how the desire in my heart

708
00:30:37,480 --> 00:30:41,120
to work with athletes has come true in a whole different way.

709
00:30:41,120 --> 00:30:42,040
Yes.

710
00:30:42,040 --> 00:30:43,920
And so I look at it.

711
00:30:43,920 --> 00:30:46,840
And I'm like, wow, some of these student athletes

712
00:30:46,840 --> 00:30:50,320
have the potential of becoming Olympic, Olympians,

713
00:30:50,320 --> 00:30:55,320
and gold medalists, and MVP, and stuff like that.

714
00:30:55,320 --> 00:30:57,120
I'm like, oh, that's so cool that I

715
00:30:57,120 --> 00:30:58,920
had the opportunity to be a touch

716
00:30:58,920 --> 00:31:01,480
point in their life in communication.

717
00:31:01,480 --> 00:31:03,720
So I just think of that.

718
00:31:03,720 --> 00:31:06,080
We often think there's only one way to get to my goal.

719
00:31:06,080 --> 00:31:07,280
And it has to be my way.

720
00:31:07,280 --> 00:31:09,840
And sometimes we have to just let go of our own ways

721
00:31:09,840 --> 00:31:14,680
and be open to the way life comes about.

722
00:31:14,680 --> 00:31:19,480
For me, let go of my ways and let God's ways come into play.

723
00:31:19,480 --> 00:31:21,640
Another thing I've been learning to reiterate

724
00:31:21,640 --> 00:31:25,600
what you were talking about is that now when I see a problem,

725
00:31:25,600 --> 00:31:29,840
instead of attacking it directly,

726
00:31:29,840 --> 00:31:32,640
I try to solve problems by attacking them indirectly.

727
00:31:32,640 --> 00:31:33,640
How so?

728
00:31:33,640 --> 00:31:35,000
What can I do?

729
00:31:35,000 --> 00:31:39,040
The thought process that goes is, OK,

730
00:31:39,040 --> 00:31:40,120
I wish I had an example.

731
00:31:40,120 --> 00:31:42,240
So let me see if I can think of one.

732
00:31:42,240 --> 00:31:46,440
So say I'm having a problem.

733
00:31:46,440 --> 00:31:48,440
I guess you could say writing a paper.

734
00:31:48,440 --> 00:31:51,480
You would think if I just sit at the computer long enough,

735
00:31:51,480 --> 00:31:53,160
an idea will come.

736
00:31:53,160 --> 00:31:54,600
But no, that's not how it works.

737
00:31:54,600 --> 00:31:56,560
And the paper isn't due in the next five minutes.

738
00:31:56,560 --> 00:31:57,880
So you'll be fine.

739
00:31:57,880 --> 00:32:03,240
And so I'll try to get up and go around.

740
00:32:03,240 --> 00:32:06,280
Or just walk around, go outside, listen to some music,

741
00:32:06,280 --> 00:32:09,240
watch a video, go get active, go play sports.

742
00:32:09,240 --> 00:32:14,240
Do everything except writing a paper.

743
00:32:14,240 --> 00:32:16,520
And once I take myself out of the mind state

744
00:32:16,520 --> 00:32:19,600
of just straining the idea and straining the thought,

745
00:32:19,600 --> 00:32:22,320
it pops back up and it just comes to me.

746
00:32:22,320 --> 00:32:27,280
So a lot of times when we think that we're

747
00:32:27,280 --> 00:32:30,040
pushing and grinding, pushing for what we think is right

748
00:32:30,040 --> 00:32:32,520
and what we think is wrong or whatever,

749
00:32:32,520 --> 00:32:38,080
we're pushing our goals further away.

750
00:32:38,080 --> 00:32:44,760
And when we're pushing our goals further away,

751
00:32:44,760 --> 00:32:48,120
it's almost like we become frustrated.

752
00:32:48,120 --> 00:32:49,120
Yeah, I could see that.

753
00:32:49,120 --> 00:32:53,040
And once we become frustrated, that's when we give up.

754
00:32:53,040 --> 00:32:56,760
But it's almost like the idea of the diamond miner

755
00:32:56,760 --> 00:33:00,880
is he's hidden away, hidden away for hours, for days,

756
00:33:00,880 --> 00:33:02,120
for months.

757
00:33:02,120 --> 00:33:03,560
And he just gives up.

758
00:33:03,560 --> 00:33:05,920
But he doesn't know on the other side was one more hit

759
00:33:05,920 --> 00:33:07,000
and you could have did it.

760
00:33:07,000 --> 00:33:09,480
So sometimes we just need a break

761
00:33:09,480 --> 00:33:14,000
to walk away from our goals like the lawyer did indirectly.

762
00:33:14,000 --> 00:33:15,600
But we need to walk away from our goals

763
00:33:15,600 --> 00:33:18,680
and let the universe do its work on us so we can come back.

764
00:33:18,680 --> 00:33:22,320
The universe isn't going to put a problem on you

765
00:33:22,320 --> 00:33:23,920
that you can't handle.

766
00:33:23,920 --> 00:33:26,320
But sometimes it will.

767
00:33:26,320 --> 00:33:28,920
And we have to be in the right mind

768
00:33:28,920 --> 00:33:33,440
to be able to walk away but not quit.

769
00:33:33,440 --> 00:33:35,960
And what I like about your example about the paper

770
00:33:35,960 --> 00:33:38,120
and getting frustrated, oftentimes we

771
00:33:38,120 --> 00:33:39,560
will try to push our way through it.

772
00:33:39,560 --> 00:33:41,720
And sometimes that's where we need to,

773
00:33:41,720 --> 00:33:43,600
as Elsa says, is let it go.

774
00:33:43,600 --> 00:33:45,040
Let it go, let it go.

775
00:33:45,040 --> 00:33:48,560
And when we let it go and we're able to take a break,

776
00:33:48,560 --> 00:33:50,840
as you say, and go and do something else,

777
00:33:50,840 --> 00:33:55,000
it's giving our mind that time to renew and refresh

778
00:33:55,000 --> 00:33:57,000
and restore and new ideas.

779
00:33:57,000 --> 00:34:00,000
So if you go and play that video game and you're playing,

780
00:34:00,000 --> 00:34:01,560
I could see an epiphany come.

781
00:34:01,560 --> 00:34:03,320
Like, oh, wow, I hadn't thought about it

782
00:34:03,320 --> 00:34:04,280
from this perspective.

783
00:34:04,280 --> 00:34:06,360
Now you're refreshed and you're renewed

784
00:34:06,360 --> 00:34:09,720
and you're ready to go back into that paper.

785
00:34:09,720 --> 00:34:11,920
The one thing that your example also reminds me of

786
00:34:11,920 --> 00:34:14,240
is the importance that we need to take time.

787
00:34:14,240 --> 00:34:18,000
And one of your other, I forget her name,

788
00:34:18,000 --> 00:34:21,640
had mentioned about having alone time.

789
00:34:21,640 --> 00:34:23,320
We need to have downtime.

790
00:34:23,320 --> 00:34:26,160
And taking that break becomes that downtime.

791
00:34:26,160 --> 00:34:28,240
If this paper is due, I know it's due,

792
00:34:28,240 --> 00:34:29,840
what am I going to do?

793
00:34:29,840 --> 00:34:33,400
And so, okay, I'm gonna take a break and then come back.

794
00:34:33,400 --> 00:34:35,720
It's also setting that boundary so that the break

795
00:34:35,720 --> 00:34:38,520
doesn't become a form of procrastination.

796
00:34:38,520 --> 00:34:41,840
And just also learning to be kind and gentle to yourself.

797
00:34:41,840 --> 00:34:45,160
I like what you said earlier about,

798
00:34:45,160 --> 00:34:46,640
oh, what did I do wrong?

799
00:34:46,640 --> 00:34:48,640
You know, like people tell me, Stephanie,

800
00:34:48,640 --> 00:34:50,360
you've got a lot going on.

801
00:34:50,360 --> 00:34:52,160
Just give yourself grace.

802
00:34:52,160 --> 00:34:54,320
You know, like learn to develop.

803
00:34:54,320 --> 00:34:57,680
So that's my new mindset, new neuro pathway.

804
00:34:57,680 --> 00:34:59,960
I'm like, okay, I'm okay.

805
00:34:59,960 --> 00:35:02,200
I'm safe, I'm doing the best I can.

806
00:35:02,200 --> 00:35:04,880
This is good, as opposed to what did I do wrong.

807
00:35:04,880 --> 00:35:08,080
And so that then, what I'm finding is that when I have

808
00:35:08,080 --> 00:35:11,480
that positive self-talk in a negative situation,

809
00:35:11,480 --> 00:35:16,320
it's an open me up to be more creative

810
00:35:16,320 --> 00:35:19,640
because I don't have all that negativity in me anymore.

811
00:35:19,640 --> 00:35:22,400
And I do feel a lot more freedom in that.

812
00:35:22,400 --> 00:35:23,640
So I think that that's good.

813
00:35:23,640 --> 00:35:25,520
Because it's easy to say, what did I do wrong?

814
00:35:25,520 --> 00:35:28,320
As opposed to just saying, well, that's their perspective.

815
00:35:28,320 --> 00:35:32,440
And I think also it's important, as I mentioned,

816
00:35:32,440 --> 00:35:34,720
I like to connect with people.

817
00:35:34,720 --> 00:35:36,480
That it's important to connect with people

818
00:35:36,480 --> 00:35:38,360
when we're having some roadblocks

819
00:35:38,360 --> 00:35:40,400
because they will offer perspectives.

820
00:35:40,400 --> 00:35:42,440
And sometimes we want people to say, oh, you're right.

821
00:35:42,440 --> 00:35:44,320
Instead, they'll say, well, wait a minute,

822
00:35:44,320 --> 00:35:45,800
what about that perspective?

823
00:35:45,800 --> 00:35:47,120
I'm like, that's right.

824
00:35:47,120 --> 00:35:50,040
So that's also, I think, a way of retraining our brains

825
00:35:50,040 --> 00:35:53,440
that when we listen, when we are open to get feedback,

826
00:35:53,440 --> 00:35:56,720
so feedback is an important part of listening to.

827
00:35:56,720 --> 00:36:00,200
So in giving communication, we share our thoughts,

828
00:36:00,200 --> 00:36:02,120
we listen to what is shared,

829
00:36:02,120 --> 00:36:05,200
and part of listening is receiving feedback.

830
00:36:05,200 --> 00:36:08,000
So when someone is willing to be honest and say,

831
00:36:08,000 --> 00:36:11,960
oh, what about this perspective of why this happened?

832
00:36:11,960 --> 00:36:13,320
I'm like, okay, that helps.

833
00:36:13,320 --> 00:36:17,440
Because now my mind is getting out of that rut of negativity

834
00:36:17,440 --> 00:36:19,840
and it's almost like filling the pothole.

835
00:36:19,840 --> 00:36:23,040
So now I can walk over that pothole

836
00:36:23,040 --> 00:36:24,840
because the pathway is smooth.

837
00:36:24,840 --> 00:36:25,680
And I'm like, okay.

838
00:36:25,680 --> 00:36:27,600
And so I think that that's really how it helps.

839
00:36:27,600 --> 00:36:29,560
Like the brain is just, you know,

840
00:36:29,560 --> 00:36:34,560
it's just such a powerful muscle in our body

841
00:36:34,920 --> 00:36:36,320
that we don't really take,

842
00:36:37,320 --> 00:36:40,560
we don't recognize the power the brain has

843
00:36:40,560 --> 00:36:42,840
in retraining our way of thinking,

844
00:36:42,840 --> 00:36:44,960
and then not only retraining our way of thinking,

845
00:36:44,960 --> 00:36:48,320
but retraining the way we do based on what we think.

846
00:36:48,320 --> 00:36:50,720
And then another thing where you were talking about

847
00:36:50,720 --> 00:36:52,120
just saying yes and going.

848
00:36:52,120 --> 00:36:52,960
Yes.

849
00:36:52,960 --> 00:36:56,920
It's, there's a new way of thinking I'm trying to pick up

850
00:36:56,920 --> 00:36:58,960
is if I don't like it, I can leave.

851
00:36:58,960 --> 00:37:00,040
Oh, that's awesome.

852
00:37:00,040 --> 00:37:01,800
We're never stuck, like,

853
00:37:01,800 --> 00:37:04,440
we're not as stuck as we make ourselves out to be.

854
00:37:04,440 --> 00:37:07,120
So we're like, oh, if I do this, then I have to do that.

855
00:37:07,120 --> 00:37:08,760
Like we're coming up with these scenarios

856
00:37:08,760 --> 00:37:09,920
that haven't even happened

857
00:37:09,920 --> 00:37:13,560
because you haven't even decided to take any type of action.

858
00:37:13,560 --> 00:37:17,200
So what I try to do now is if I want to go somewhere,

859
00:37:17,200 --> 00:37:20,160
I say, okay, it's gonna cost X amount of dollars.

860
00:37:20,160 --> 00:37:22,360
Oh, okay.

861
00:37:22,360 --> 00:37:24,800
It's not like, even if I don't have the money myself,

862
00:37:24,800 --> 00:37:27,480
it's not like I'm not gonna be able to get back home.

863
00:37:27,480 --> 00:37:29,440
I'm gonna be able to get back home from wherever I go.

864
00:37:29,440 --> 00:37:32,160
So how about I just go and if I don't like it,

865
00:37:32,160 --> 00:37:34,320
I can simply just come back.

866
00:37:34,320 --> 00:37:35,160
That's a great idea.

867
00:37:35,160 --> 00:37:36,880
But at least I got out and tried it.

868
00:37:36,880 --> 00:37:37,720
Exactly.

869
00:37:37,720 --> 00:37:39,560
To give my brain the reassurance

870
00:37:39,560 --> 00:37:42,560
that it's okay to do things that are new

871
00:37:42,560 --> 00:37:46,920
and it's okay to step out and not shut everything out

872
00:37:46,920 --> 00:37:49,320
because of all these different scenarios

873
00:37:49,320 --> 00:37:50,760
that have come up with that

874
00:37:51,720 --> 00:37:53,280
probably weren't gonna happen anyway.

875
00:37:53,280 --> 00:37:54,600
Right, exactly.

876
00:37:54,600 --> 00:37:55,520
Exactly.

877
00:37:55,520 --> 00:37:56,360
Yeah.

878
00:37:56,360 --> 00:37:57,180
It's cool.

879
00:37:57,180 --> 00:37:58,020
Yeah.

880
00:37:59,720 --> 00:38:01,360
I don't know, is that all you?

881
00:38:01,360 --> 00:38:04,480
Yeah, I just, I've enjoyed this opportunity

882
00:38:04,480 --> 00:38:09,160
to speak to you and listen to your perspective.

883
00:38:09,160 --> 00:38:10,960
It was such an honor.

884
00:38:10,960 --> 00:38:12,600
This was like a yes moment for me.

885
00:38:12,600 --> 00:38:13,440
Yeah.

886
00:38:13,440 --> 00:38:14,560
And you're probably like, is she gonna say yes

887
00:38:14,560 --> 00:38:15,960
or is she gonna say no

888
00:38:15,960 --> 00:38:19,120
because I wanted to do my research.

889
00:38:19,120 --> 00:38:22,160
So when you sent me the podcast, I listened to it

890
00:38:22,160 --> 00:38:25,000
and as I shared, it was such an honor, first of all,

891
00:38:25,000 --> 00:38:27,720
when you were in the ELC and you came up,

892
00:38:27,720 --> 00:38:29,240
the first second we could pass, like,

893
00:38:29,240 --> 00:38:31,160
hey, would you be willing to be on my podcast?

894
00:38:31,160 --> 00:38:32,400
I'm like, wow.

895
00:38:32,400 --> 00:38:35,880
That really lifted up my spirits.

896
00:38:35,880 --> 00:38:36,720
Yes.

897
00:38:36,720 --> 00:38:38,320
It was something else going on in my life

898
00:38:38,320 --> 00:38:41,760
and like, wow, it just showed that who I am

899
00:38:41,760 --> 00:38:44,280
and what I say can add value.

900
00:38:44,280 --> 00:38:46,160
And so then when we connected, I thought,

901
00:38:46,160 --> 00:38:47,820
well, let me listen first to make sure

902
00:38:47,820 --> 00:38:51,920
that what I have to say matches with what your topic is.

903
00:38:51,920 --> 00:38:53,520
And then when I was listening, I'm like,

904
00:38:53,520 --> 00:38:55,560
wow, this is so cool.

905
00:38:55,560 --> 00:38:58,720
Austin thought of me for this opportunity

906
00:38:58,720 --> 00:39:01,520
because you've had such powerful people

907
00:39:01,520 --> 00:39:04,400
with incredible life stories, just sharing their journeys

908
00:39:04,400 --> 00:39:07,880
and having conversations like the gift to communicate

909
00:39:07,880 --> 00:39:10,880
and share experiences, which is so powerful.

910
00:39:10,880 --> 00:39:13,660
And so that's why I really appreciated the opportunity

911
00:39:13,660 --> 00:39:16,240
and I said, yes, it is an honor to come

912
00:39:16,240 --> 00:39:20,480
and be part of your podcast, to support you,

913
00:39:20,480 --> 00:39:24,400
to support our audience, and to encourage

914
00:39:24,400 --> 00:39:28,200
those who are listening the way those who have been

915
00:39:28,200 --> 00:39:30,520
on your show have encouraged me.

916
00:39:30,520 --> 00:39:33,240
Just to remember the things that we talked about,

917
00:39:33,240 --> 00:39:35,160
there's power in listening, there's power

918
00:39:35,160 --> 00:39:39,520
in the way we think things, there's power in saying yes,

919
00:39:39,520 --> 00:39:41,640
and there's power of getting to know people

920
00:39:41,640 --> 00:39:44,520
who are different from us because that is

921
00:39:44,520 --> 00:39:49,160
what is going to really be the opportunity

922
00:39:49,160 --> 00:39:53,400
to get rid of anger and hate and learn to love

923
00:39:53,400 --> 00:39:55,320
and honor and respect more.

924
00:39:55,320 --> 00:39:58,880
And I'll end with this quote from Dr. Henry Cloud.

925
00:39:58,880 --> 00:40:01,800
He says, the one way to resolve conflict,

926
00:40:01,800 --> 00:40:03,720
the best way is to listen.

927
00:40:03,720 --> 00:40:06,600
Because when you listen and then you can actively listen

928
00:40:06,600 --> 00:40:09,640
by resharing back, then it shows that you have

929
00:40:09,640 --> 00:40:12,200
respect and understanding, and that's what people want.

930
00:40:12,200 --> 00:40:14,720
They want to know they're being heard

931
00:40:14,720 --> 00:40:16,640
and they want to know that they're being valued.

932
00:40:16,640 --> 00:40:19,280
So I want to say thank you for your time.

933
00:40:19,280 --> 00:40:21,440
Thank you for letting me share my thoughts

934
00:40:21,440 --> 00:40:25,760
and thank you for valuing my perspective

935
00:40:25,760 --> 00:40:27,120
and as you're coming back.

936
00:40:27,120 --> 00:40:28,160
And I wish you the best.

937
00:40:28,160 --> 00:40:30,560
I look forward to other future guests

938
00:40:30,560 --> 00:40:31,880
that you'll have on your show.

939
00:40:31,880 --> 00:40:33,160
So stay strong and fight on.

940
00:40:33,160 --> 00:40:34,000
Thank you.

941
00:40:35,680 --> 00:40:38,480
Okay, if you're still tuned in, this is a bonus clip

942
00:40:38,480 --> 00:40:43,360
from when me and Dr. Stephanie's podcast ended.

943
00:40:43,360 --> 00:40:44,360
Feel free to listen.

944
00:40:45,400 --> 00:40:47,880
All right, it should be back on, here we go.

945
00:40:47,880 --> 00:40:48,800
All right, so you know what?

946
00:40:48,800 --> 00:40:51,280
When we were talking about learning new things,

947
00:40:51,280 --> 00:40:53,200
I just think of what happened here.

948
00:40:53,200 --> 00:40:56,560
When I came in, you had mentioned that you were working

949
00:40:56,560 --> 00:40:59,000
on this new program called Adacity.

950
00:40:59,000 --> 00:41:02,080
And I said, oh wow, I know Adacity.

951
00:41:02,080 --> 00:41:05,320
And so I here was getting to teach you new things.

952
00:41:05,320 --> 00:41:07,160
And here I'm impressed by the fact

953
00:41:07,160 --> 00:41:09,160
that you're willing to teach.

954
00:41:09,160 --> 00:41:12,560
So to me, Austin, you're a person who walks the talk.

955
00:41:12,560 --> 00:41:15,520
You're able to try new things and say,

956
00:41:15,520 --> 00:41:17,520
let's just do it, if it doesn't work, it's okay.

957
00:41:17,520 --> 00:41:19,320
And so I think that's what's so cool.

958
00:41:19,320 --> 00:41:23,160
Then we ran into a problem because the adapter.

959
00:41:23,160 --> 00:41:24,000
To the microphones.

960
00:41:24,000 --> 00:41:26,240
Yeah, it didn't work on your.

961
00:41:26,240 --> 00:41:27,080
Macbook.

962
00:41:27,080 --> 00:41:29,640
Yeah, so I went over, I'm like, okay, we need help.

963
00:41:29,640 --> 00:41:31,240
So I'm gonna use my connections.

964
00:41:31,240 --> 00:41:34,360
And I went over next door and I went to ITS

965
00:41:34,360 --> 00:41:36,040
and I said, hey, how do I do this?

966
00:41:36,040 --> 00:41:37,720
And then he pulled it apart and I'm like,

967
00:41:37,720 --> 00:41:39,440
oh my goodness, there's a solution.

968
00:41:39,440 --> 00:41:43,960
So we came in and we're using a new equipment.

969
00:41:43,960 --> 00:41:44,800
A new app.

970
00:41:44,800 --> 00:41:45,680
A new app.

971
00:41:45,680 --> 00:41:47,000
And it all came together.

972
00:41:47,000 --> 00:41:50,640
And see, that's the idea of learning to walk

973
00:41:50,640 --> 00:41:53,840
in the freedom of doing things new.

974
00:41:53,840 --> 00:41:55,800
So now you've got a new experience

975
00:41:55,800 --> 00:41:58,000
and you've got new equipment.

976
00:41:58,000 --> 00:41:58,840
Oh, this is beautiful, this is nice.

977
00:41:58,840 --> 00:42:01,080
And you have a new way of seeing.

978
00:42:01,080 --> 00:42:04,280
So hopefully this example will be encouragement

979
00:42:04,280 --> 00:42:05,360
to other listeners.

980
00:42:05,360 --> 00:42:06,960
Yeah, anybody that wants to start anything,

981
00:42:06,960 --> 00:42:07,800
just go for it.

982
00:42:07,800 --> 00:42:08,640
Go for it.

983
00:42:08,640 --> 00:42:10,600
And it'll build on itself through the years

984
00:42:10,600 --> 00:42:12,120
because, well, not even through the years,

985
00:42:12,120 --> 00:42:12,960
through the months.

986
00:42:12,960 --> 00:42:15,520
I started this at the beginning of August,

987
00:42:15,520 --> 00:42:19,040
right before, yeah, July 31st was my first episode

988
00:42:19,040 --> 00:42:20,800
and I started through August.

989
00:42:20,800 --> 00:42:22,880
And I was just using the voice memos on my iPad.

990
00:42:22,880 --> 00:42:23,720
But look at this.

991
00:42:23,720 --> 00:42:24,560
I know, this is awesome.

992
00:42:24,560 --> 00:42:25,800
I got a new computer.

993
00:42:25,800 --> 00:42:28,120
I found a new app by just getting here early

994
00:42:28,120 --> 00:42:30,560
and doing some research on how to clear up white noise.

995
00:42:30,560 --> 00:42:33,760
And I ended up finding an entirely new free tool

996
00:42:33,760 --> 00:42:35,240
because they try to make you pay for this stuff.

997
00:42:35,240 --> 00:42:36,080
I'm not doing that.

998
00:42:36,080 --> 00:42:36,920
I'm not doing it.

999
00:42:36,920 --> 00:42:38,040
No, no, you shouldn't have to.

1000
00:42:38,040 --> 00:42:38,880
So yeah, I got this.

1001
00:42:38,880 --> 00:42:40,240
And that's beautiful.

1002
00:42:40,240 --> 00:42:43,800
Anything you guys wanna do, just jump into the water.

1003
00:42:43,800 --> 00:42:46,040
The moment you feel this most scary to jump,

1004
00:42:46,040 --> 00:42:47,120
that's when you jump in.

1005
00:42:47,120 --> 00:42:50,280
Yeah, and also remember to take someone's hand

1006
00:42:50,280 --> 00:42:53,280
when you jump because this came about

1007
00:42:53,280 --> 00:42:55,200
because we worked together.

1008
00:42:55,200 --> 00:42:58,560
You need to go and ask people out there for help too

1009
00:42:58,560 --> 00:43:02,120
because there are people who have information.

1010
00:43:02,120 --> 00:43:05,360
As they say in business, if you wanna go fast,

1011
00:43:05,360 --> 00:43:08,840
you go alone, but if you wanna go farther, go with others.

1012
00:43:08,840 --> 00:43:11,280
So build your community.

1013
00:43:11,280 --> 00:43:12,720
Austin is one of them.

1014
00:43:12,720 --> 00:43:13,560
I'm one of them.

1015
00:43:13,560 --> 00:43:16,560
If you see me in Marshall, if you see me in Annenberg,

1016
00:43:16,560 --> 00:43:20,360
send me, say hi or even just shoot an email like,

1017
00:43:20,360 --> 00:43:22,000
hey, can we connect?

1018
00:43:22,000 --> 00:43:23,560
I'd love to be able to be here

1019
00:43:23,560 --> 00:43:26,080
because we are part of this Trojan family

1020
00:43:26,080 --> 00:43:29,240
and we're part of the world that has been created

1021
00:43:29,240 --> 00:43:31,640
and we're here to help and support one another.

1022
00:43:31,640 --> 00:43:34,280
So with that, we wish you the best

1023
00:43:34,280 --> 00:43:36,520
and we love and appreciate you all.

1024
00:43:36,520 --> 00:43:40,720
You are worthy of love, you are valued

1025
00:43:40,720 --> 00:43:42,360
and your voice has value too.

1026
00:43:42,360 --> 00:43:45,320
So stay strong, peace out.

1027
00:43:45,320 --> 00:43:46,720
I like that one, I like that cut.

1028
00:43:46,720 --> 00:44:01,720
Thank you so much.

