You're listening to the Arch Publications Business Insight podcast. On this edition,
I interview Abby and Jason. They're the owners of Larvin and Clegg Funeral Care based in
Congleton. Keep listening to find out what Jason said that made me react like this.
Did not know, but that makes sense. Wow, that's amazing.
Don't forget to subscribe on your favorite podcast platform. Just search for Arch Publications.
Hope you enjoy the Arch Publications podcast. Hi, I'm Katie from Arch Publications and you're
listening to our podcast series where I go out and meet local businesses. And if you go around
the one way system in Congleton, you will have probably noticed a new funeral business. Well,
it's not actually that new. It's been here for four years. We're going to hear all about it from
the owners. We've got Jason and Abby here from Larvin and Clegg Funeral Care. So I want to start
with obviously I mentioned you have been here for four years, but you didn't just appear as funeral
directors. You must have done something before that. So do you want to start Jason by telling me
a bit about your career history? Firstly, hello Katie. Hello. My career is an interesting one
really. I started in, well actually I decided at age 14 I wanted to be an undertaker. I was raised
in rural West Yorkshire where everything's on hillsides and I was the sort of kid that I was
at the jam jar in my pocket catching grasshoppers and other insects. I was always interested in
natural sciences and one of the places that we always found lots and lots of wildlife to catch
was Cemetery because on a hillside they have long grass and as a child I found myself clambering over
big lumps of stone that had you know writing on them. Been there for hundreds of years? Absolutely.
And then through time realised that there were actually graves and then realised that underneath
one of six feet under here there are skeletons and there's absolutely fascinated by things.
And then I was out walking with my mum and she made a stop at the side of the road and I didn't
actually understand what was going on but she made a stop and bow her heads and a cortege came past
and I looked at the cortege of the black cars and the coffin and I thought that's what I'm going to
do. So at age 14 I went to school and said I'm going to be an undertaker. Work's experience was
interesting they sent me to a graphic designers. Oh actually I might have quite enjoyed that to be fair.
Ironically I learned a great deal in those two weeks and it served as it served as well over
the years. Got to age 21 and I managed to get myself a work placement in the mortuary at
Huddersfield Royal in February. So how did you do that? I wrote to the Chamber of Commerce
because one of our neighbours was a paramedic and he knew that the Huddersfield mortuary had taken
on a girl a couple of years earlier via the Chamber of Commerce on a training programme.
So I wrote to the hospital, I wrote to the Chamber of Commerce, finally I managed to get an
interview and they accepted me which was a massive achievement in itself. So at age 21 I found myself
rolling up my sleeves and you know the first two days I was there was involved in post mortems.
Is this just going back a bit did you have did you sort of aim to get certain qualifications
then? Did someone say if you want to do this you need to have these qualifications?
No, purely it was a weigh in. I had no joy, luckily, working with the local funeral directors. I'd
written to them all and asked them for a job but you know there's lots of people that want to work
in funeral service and it can be quite difficult to actually get a door to open. Going back 30 years
many of those family run services were very much if you're not part of the family you don't get a
foot in the door. The only other avenue I thought was potentially I could become an embalmer.
My dad's newer gentleman who was also an embalmer and he suggested that you know an
embalming route might be the way forward and I initially wrote to the hospital quite naively
to ask them if they could offer me an embalming experience. Obviously at the time not realising
that hospitals don't embalm. They accepted me on the basis that I told them that all I wanted to
do really was learn as much as I could and hopefully through them getting introduction to one of the
local funeral directors who would hopefully take me on an apprenticeship. Is that what happened though?
Um no!
It was a galleon's effort. No, no it didn't happen like that. I bet like you know when you're going
clubbing in Leeds because actually we're a similar age and I lived in Leeds about the same time as
this and we used to go to majestics and all those places and I'd be like looking round at the fellas
and I'd be like hi come over to you and what do you do? I once got very very drunk and I was
sat in a nightclub and a lovely young lady came sat next to me and she just had to tell me she
was a nurse and I went oh are you I used to work in the mortuary. Literally spent the next 20 minutes
barring this poor girl on how to dissect somebody for a post mortem. I bet she was actually quite
interested. I don't think so because she didn't stick around. Oh okay. So it's not Abbie who you
have next to you now. He's also your wife and your work wife. Well technically we're not married. Oh
oh sorry. And on Valentine's Day that's become a touchy subject. How long have you been together for?
Almost five years. Because you obviously just from the very short time we've been talking
you are so passionate about your job. I'm not saying that you're not Abbie but Jason when I
came to meet you the first time we talked for a long time because it's clear you're really passionate
about your job and I know I've gone off track a bit really because we were talking about your
career history and going over that what you've done before and how you got started just reinforces
that you're so passionate about your job. I've had conversations over the years when I've been driving
herces and I've had clergy at the side of me and I've had conversations with priests and vickers
and other ministers and they always talk about they felt a calling to their role and I actually
identify with that because at age 14 I was sat there looking at headstones and being fascinated
by the fact that there were people you know buried in the ground. So for both of us the line of work
that we're in isn't a job. It's a way of life. I think I may have said to you before about Christmas
Day it's an analogy I use all the time that if Christmas Day is your favorite day and it's the
one time of year when your family are all around and they're coming for Christmas
Day and Christmas Day is your favorite dinner and you're so excited about it. Your phone rings
and there's a family that's just lost somebody important to them then your Christmas dinner
can wait that's what microwaves are for you know and if you've not got that level of commitment
go and do something else because this is not it's not a job it's a way of life.
So I'm just going to turn to Abby now so what's your career history then?
So mine's not as exciting as Jason's. I wouldn't use the word exciting but I would say interesting.
Yeah well I finished school and went on to college to do beauty therapy and studied in
beauty therapy for a couple of years then had a little break from that and worked abroad for a few
years and then came back and went back to beauty therapy and then after that just decided that I
kind of wanted to do something a little different but I wasn't quite sure what so I had a choice
really between going into something like midwifery so my two choices were midwifery or funeral care
right so where Jason- birth or death? Yeah exactly so where Jason says he had a call in for funeral
care I had a sort of maybe a call in for a care in profession so it was either help someone into life
or help someone over to the other side and just applied for a job and started as a part-time funeral
arranger. In Congleton because you're from Congleton aren't you? Yeah originally from Congleton then
worked in Sandbatch at the moment but no my part-time funeral arranger job was in
Crue. Okay so then worked my way up a little bit through the roles and then ended up in in Manchester.
I mean it's quite nice because I didn't really have I didn't know what path I wanted to follow but
I think we're a believer in that your paths already set out for you so we were meant to sort of meet
each other and we believe that don't we? I feel the same way about my husband as well he'd be nothing
without me. We're very fortunate in that we our paths crossed um Abbey downplays her role slightly
I mean she had an she held an important position in in her working which wasn't just a part-time
funeral arranger she was one of the managers she was overseeing a team of funeral arrangers. I always
describe myself as just a simple undertaker because that's all I ever wanted to be but the fact is is
that between as we had such a dynamic skill set every job within within a funeral we take care
of in house and between as we've got an incredible skill set which means that we when we say to a
family we will look after your loved one as though they're a member of our family well we mean it and
we can back that up we because we've got all the skills in house to do that. I once watched Abbey
glueing individual eyelashes onto a lady that passed away she was not very old she'd taken
her own life sadly her eyelashes had been damaged through the process and you spent three hours
didn't you it glueing individual eyelashes on to make this girl look as beautiful as possible
there's an element in our we were very specific when we named our funeral service funeral you know
laughing and like funeral care yeah and it's the care aspect but it's not just the care of a family
obviously that's a given people we understand that when people come here they're not necessarily in
a good place they're not coming here because they want to they're you know they're usually going
through one of the worst moments in their lives something that is it's horrible if you've ever
experienced grief and loss so of course our job is to care for that family but our job is also to
care for the person that's passed away and I really do believe that Abbey and I have got that skill
set absolutely nailed down yeah we're just currently sat in your premises which is a really nice calming
environment it's really comfortable you it's really nicely decorated you've got modern chairs it
doesn't feel like oppressive and it doesn't feel patronizing either because you have this vision
of some places you go into them they might be just slightly you know you don't have that depth that
they actually generally mean it but in here you feel like you genuinely do mean it does that make
sense by the way you've decorated Abbey's responsible for that okay yeah yeah we just didn't want the
darkness that you find with the traditional funeral homes so we wanted something that was just
neutral but cozy that's what it's like yeah that gives you the cozy homely feel and it's just
decor that we would we would have in our house if you know if we were decorating so we just sort of
base try and base everything on comfort comfort yeah and try and make people as comfortable as
possible and relaxed one of the things that we've often found is because we we just try to create
an environment where people could relax and talk because not everybody that comes through the door
has lost someone people that come through the door may be facing you know a long-term illness that
they may pass away from and we don't want people coming in into a dark Victorian funeral home we
wanted to create an environment where they could just come in relax and talk and very often we find
that we sit down and Abbey's usually got a notepad taking notes and we're just having a conversation
in the chat and the family arranged the funeral without realizing they've arranged the funeral
just from just from conversation we did that I don't know when I first came in it was really
weird I felt like the need to tell you how I wanted to have my funeral I don't know why it's like
you know that was the first time we met and I found myself saying I actually want this and I want that
and you know and that's just obviously something that you're very good at getting out of people
I think we say it a lot don't we like if we go out Jason says I'm not talking about work tonight
because people when they see us they automatically want to talk about what we do don't they yeah
yeah and like you said they'll tell us what what they want to do because I don't know I think it's
one of them where they feel like they can't talk to other people about it but they want to talk about
it yes people want to talk about death that is so true yeah and this and this is an environment we
say it all the time is that you can have anything that you want there is no right or wrong yeah
what's the strangest request you have had then we don't have strange requests okay
fair enough yeah it doesn't if someone said well we'd like Abby to skateboard in front of the
hearse wearing a pink tutu then Abby would practice yeah I've not got a lot balanced
so there is there is we don't there isn't a weird okay we were very fortunate because in in Manchester
we worked in an area where it was really diverse both in religion and culture and so we've seen all
aspects of them yeah you know we we've looked after funerals for the Jewish community you know
they want everything done within 24 hours but they practically do everything themselves so we're
there just as a guiding rule we've looked after Sikh funerals where we've had busloads of people
coming from all over the place we've looked after West Indian evangelical funerals which are just
incredible aren't they yeah lots of music yep absolutely yeah everybody's up singing I'd love
that I'd love a gospel choir at my funeral I'd love that I say that all the time yeah maybe when
we get married I'll have one there yeah yeah the thing is is that I think where other cultures do
funerals better than us is that they're not very celebrating yes that's so true I think one of the
things that we have tried to do in our approach has been to celebrate people's lives don't get me wrong
if people want very dark very Victorian very what I call meat and two vegetable funerals we can do
them if that's what people want but actually if you if you walk up and down Congleton High Street
and stopped everybody and said what would your perfect funeral be very very few people will say
well I want everyone to wear black yeah true and we've just picked up on the fact that life can be
celebrated and it doesn't matter whether that life's you know a couple of hours or a hundred years
I fancy doing something quite exciting but as long as my coffin as it gets lowered into the ground
my husband throws himself on it screaming don't go don't go that's all I want to have in my head
you know as I am I dying on my deathbed a vision of Matt going don't go don't go
having briefly met Matt we know he's not he's not the biggest of Japs so I think providing
we've got six people to lower the coffin down yeah should be okay we'll be all right getting back out
yeah yeah it's not me you'll be fine yeah I mean you can have anything that you like good it's your
funeral why did you decide to go out on your own and and do it move away from working for corporate
the the problem with working for a corporate is that you are very restricted and everything and
every day is about sales it's about pushing whatever you can sell because they're interested
in making money and I respect that businesses have to make money for us it didn't sit comfortable does
it neither of us are salespeople I mean yeah we know like we say routinely you can have anything
that you want but we don't sell it so you know if you ask this for it you can have it but you'll
never hear us saying that he's a coffee morose yeah choose a coffin the levels of care that you
as a family receive and as a female professional can give within a large corporate is a lot less
because you you know they could be looking after two or three funerals every day so how do you give
each family the care and attention that they deserve so if I came in here to organize a funeral
with you you would be the ones doing it but in a corporate environment you might get to organize
it with somebody else and you won't necessarily get to meet the person who's dealing with it yeah
so Abbie we'll tell you that you had a team of arrangers didn't you yeah so the arrangers will
do the funeral arrangements do everything that needs to be done to make sure the funeral can go
ahead and then pass it pass everything to the funeral director on the day oh so the funeral
director on the day doesn't necessarily meet not necessarily sometimes sometimes it is able to happen
isn't it sometimes it's not and I had situations in Manchester where I would arrive at the crematorium
with a hearse and a coffin and and go and introduce myself to a family and say oh and who's who because
I've never actually had you know physical meeting with them there are some instances where we'd have
a funeral director that may be calling sick and we'd get a call from the manager saying we need
you at this crematorium at this time and you get there and you don't even know if the person that
you are taken into crematorium is a man or a woman and I understand and respect that that's what works
for their business but we wanted to do wanted to do things better Abbie's family are all from
Congleton obviously I'm not with my adult city Yorkshire because it isn't like your dad used to
have your businesses in Congleton didn't he yeah so my mum and dad used to own the off license which
was Hickox it's just on Mill Street just at the bottom of the road and my dad used to work at
Munokee
the leisure centre he was the manager there and he's quite famous yeah he's a little mini-celeb on
our funeral he's not been on a funeral yet where someone doesn't know who he is yeah yeah in fact
special license strap. Oh, okay. It's just a car license. Okay, I think that's going
to be on my bucket list of things to do actually. So you think you can take our
horse for a drive? No, I mean actually drive for a funeral. We can arrange that for you
as well. Yeah. The training that we have to do. That's fine, you just have to drive in
a low gear, don't you? It's automatic. Oh, is it? Okay, at least for that reason. Because
you have to, what is the speed you drive at then when you? So there's an unwritten rule
that it's 10 miles an hour below the speed limit. So the speed limit's 30, we drive at
20. Right, okay. Because we have to be respectful. You also don't want to annoy people. But we
don't want to hold people up behind us. Because obviously there's, you know, people have got
their lives to go. Have you ever had anybody angry driving past going, yeah. Well, we've
had people cut between the horse and the limousine and roundabouts, things like that. Unfortunately,
we're living in a society where people have become very self-centered. Yeah. And the respect
shown at funerals is less. I won't say that it's completely. No, I mean, it's still nice
when we're driving along the road. People stop. People do stop and they'll bow and they'll
take the hats off and that's really nice to see. Yeah. So it is still there. Yeah. I
think it's just trying to teach our younger generations to... Yeah. It does make you feel
really sad when you see somebody passing by because you kind of remind you of how fragile
life is. Absolutely. And you must get reminded of that, like literally every day. Yeah. How
do you cope with that then? We don't. We don't. Well, Nick. We don't take it home with us.
No. It's not our... It's not our grief. It's our job to ensure that that family can grieve.
It's not our place to grieve. Yeah. So we're very caring, but we're also very professional.
We're very distant. Don't get me wrong. There are some situations where you cannot not get
involved. But obviously the family don't see that side of us. No. So we obviously care for
them and their loved one. Have you done counselling training then, either of you? No. We're just
both very, by nature, just very nice, caring people. Well, that's a matter of opinion,
isn't it? No, if you genuinely do seem to be... If I was to get knocked down by a bus when
I leave here, hopefully I won't. This is where I'll come. Well, unfortunately, if you got
knocked down by the bus, that would be referred to Coroner. Oh, yeah. So you would be taken
into Coroner's cases. Well, you could come like a week later. Yeah, yeah. Two weeks,
absolutely. Okay, yeah. Hopefully that never happens. Yeah, hopefully. But it's like we laugh
and joke and say to people, nobody's ever really happy to meet us first time at the
meeters, but then we've got... We refer to our families as fuel families, and many of
them have become our friends on there. Yeah. You'd be amazed how many times that door opens
and incomes are laid with a cake for us. Aww. We're still... We're very actively involved
with Georgia's family, aren't we? Yeah. So obviously, Georgia Leoghund, who was sadly
killed in the car crash in Asbury. Yeah, very young. Yeah. This is a perfect example of
one that we could not switch off from, could we? Yeah, no. No, that won't. And three years
on, Georgia still plays an important part in our lives. Don't you get involved in some
charity fundraising? Which I support whatever activities Georgia's family are undertaking.
And what will they do for Easter, are they? Yeah, so they are currently doing an Easter
raffle. Oh, okay. So we're one of the collection points. There is a couple of others I can't
remember off the top of my head, but we're one of the collection points. So we'll collect
the Easter eggs and then hand them over to Mandy and Mark, and they pop lovely hampers
together and raffle them off. So we have also got raffle tickets. Mark dropped them in
earlier. We can tell the raffle tickets as well for them, but it's something that we
do each year. We get involved with them. And we always will. And these things that you
do for the family, they're on your Facebook, aren't they? So people want to know, keep
up with the things that you are doing. They can monitor your Facebook page. Yeah, everything
that we do. And we do try and do quite a few charity events through the year. So everything
goes on our social media, so Instagram and Facebook. Okay. There is an element still
of taboo around deaf and funerals. And one of the things that we've tried to do from
day one is try and break down those barriers. And we try and show people that we're just
a family. People are fascinated by what we do. But for us, we're just a family doing
what we do. We take care of your family, don't we?
I think I just think people need to come and meet you because you are really nice people
and you know what you're talking about. And the great thing is you are a shop front that
people can come in. Don't have to make an appointment necessary. You might have to ring
the bell because you might be in the back making a brew or prepping a coffin. I didn't
want it. Or on the toilet. I'm just trying to think more, you know. But they can come
in and they can sit on this comfortable sofa and they can talk to you about what they might
want and just learn about you and know that when it is their time or family's time that
who's going to be looking after them is somebody with your nature and your experience.
Yeah. And it is just myself and Jason that look after the people when they come to us.
Yeah. Apart from the weekends when we've got all the kids, you know, if someone passes
us away in the middle of the night, it'll be myself and Abby that go and collect them.
We do everything in house, don't we? Yeah. Just the two of us. And then obviously
on the day of the funeral, we have gentlemen to help us. But other than that, it's just
myself and Jason. Do you think, oh, sorry, you're going to say something?
One of them is your dad, his family, and Glen, we think he's a distant cousin as well.
He's a distant cousin as well.
Oh, he's a right family at birth.
Yeah.
You're going to be having an open day, aren't you, very soon?
We are. April 15th. I believe it's a Saturday. So we've done this before. We've held like
a couple of events, Macmillan Coffee Mornings, a grief relief cafe, which is almost like
your death cafes that you often hear about. We've done a couple of those on my way.
Are you going to be doing more of those?
Yeah. Yeah. Because one of the things that, like I said to you earlier, that many of the
funeral families that we've taken care of have become friends. And it's actually quite
nice for people just to come in and have a slice of cake and cup of tea and whatever
else in the chat. Very often, the person's final memory of their loved one might be their
loved one laying in our chapel of rest. And we want that to be a positive experience. We
want them to be something that they can take away and try. I'm glad I went to see Nan,
you know, she looked beautiful. But very often also is that this place, as much as we've
tried to make it as modern and relaxing and comfortable as possible, can still hold quite
difficult memories for people because they're going through difficult moments in their life.
By having these events, it just allows people to come in and experience something other
than a funeral. The open day we want to do because we firmly believe that our facility
is the best that you will find in this town. Our mortuary is like a hospital operating theatre.
Our embarming table is a former hospital post mortem table. And we believe in transparency,
don't we? We've we said from day one that funerals shouldn't be taboo. People should
have the right to go and see where your mum's going to be embarmed or even ask, can I come
and help you dress my dad? You know, the answer is yes. And so just to show people that don't
know us, we're just an ordinary family. But to show people that might need our services
in the future, have a look come and see us.
And so that's on the 15th. Is that a Saturday? Saturday. People will literally be able to
look at the whole place, have a look at the room where you said you do the embalming.
If they've got any questions about that process, you're going to be able to answer those questions.
And yeah, I think that's amazing that you're going to do that. You've shown me round and
I was fascinated by it because it's like you said, it's like a secret world in a way.
It is. But but also in many respects, we've seen both go down bad within the funeral service
and we know of facilities that are nowhere near the level of standard that we operate
at. And I think by showing people what it should be like will enable people to be better,
be better informed, have more information so that even if they choose to go to another
funeral director, which of course is absolutely they're right, at least they know what they
should be asking and what the standard should be, where the bar should be.
It's all about transparency.
Yeah, I think that's a great idea. So that's the 15th. What time is it going to start?
Do you know yet?
Probably about 10 30 with cake.
There's always cakes at all of our events because we've got some lovely ladies that
like to bring us.
Oh, that's really nice. But if they can't make it then they can pop in any time.
Yeah, absolutely. The door is always open unless it's locked because we're in the back
and back.
Or out at a funeral. Yeah.
Would you put a sign on the door if you're out at the funeral?
It depends. Not out to lunch.
Out at a funeral.
It depends because most of the time the door is open and most of the time you're here.
So there are some funnels where Abbey has a really strong connection with a family and
they almost insist on you being there.
Yeah.
But other times it's myself and a really professional crew.
Yeah.
Because when we're out on a funeral the phone can still ring.
Yeah, of course.
We still need a member of that family to pick up that phone and help that family that are
calling us.
As I keep repeating, nobody is ever happy to meet us the first time.
Although I have to say, we only started the podcast series last year and don't tell anybody
else but this has been one of my favourite interviews.
Obviously, like, you know, don't tell all my other interview people.
I'm sure they won't mind.
But this has been one of my most, I've just, when we met last time we just laughed and
laughed and I loved it.
So I really enjoyed it and I think people will find you the same.
They'll find you very approachable if they come and meet you and everything.
And I think you're going to go from strength to strength.
Do you have plans for the future to grow, go into other towns?
I think what we have done over the last three years that we've been up and at the beginning
you said four years.
What I did say four, yeah.
I thought it was four.
Technically we did have the keys four years, didn't we?
Okay.
But we did, we spent nearly four months renovating.
Oh, okay.
And again, because we did everything ourselves, so it took us a little bit longer to...
You should have corrected me.
No, that would have been rude.
So we've been up and now for three years and in those three years, despite the expertise
and the level of knowledge that we had previously, we'd never operated a business as such, have
we?
Yeah.
And there's two aspects.
We have to obviously, yes, we at first and foremost are a funeral service, but at the
same time we're also trying to operate a business.
We have to make a living, otherwise we're not going to be able to look after families
in five years time.
So we've been learning business, haven't we?
Yeah.
And we've been, I don't think perfecting is the right word because we never attain perfection.
I think we'll always learn, right?
Yeah.
We'll always continue to learn.
Yeah, we've been trying different things and trying to understand how we can do things
better.
We have a mantra that you are only as good as your last funeral.
We're very critical.
We analyse all aspects of what we do, don't we, all the time.
And we're only just getting to a point where we can say we've got things that are almost,
almost where we want them to be.
And once we've done that, then, yes, I'm sure we'll look at other towns and see if we can
help other families in those areas.
Yeah.
Because I suppose if you did that, you'd want to make sure that you could maintain the most
important thing, which is that personal touch.
And if you grow and grow sometimes, unfortunately, that can be lost, can't it?
Yeah.
And also, the people that we bring into our business to help us provide our service, we
treat them as a member of our family as well.
And it's really important that they have the same approach and values to other people.
Unfortunately, like everything in the world, people have become very self-centred.
And there's a lot of people that believe that they want to work in the funeral service because
they can stand in front of the hearse and have a top hat and a big stake and things like
that.
And that's at least 5% of what we do, isn't it?
They don't need to work in a funeral service to do that.
They could just do it anyway.
I have maintained and I do honestly believe this.
I could take anybody off the street and within two weeks I could teach them to conduct a
funeral because that's the easy bit.
What you cannot teach them is the 30 years of experience that we've got that brought
us to this point.
The term Funeral Director is a term that is so loosely held now.
Years gone by, it was a privileged position.
The very term Funeral Director, I think, is a little bit pretentious.
Yeah.
We're just undertakers.
We're undertaking the job that nobody else wanted to do.
Is that why?
That's why the where the phrase came from.
Is it really?
I didn't know that.
So much of what we do is still embedded in Victorian tradition.
I did not know, but that makes sense.
Wow, that's amazing.
I'm going to use that fact.
But if you ask 90% of the people that work in the funeral service, one thing that really
gets my goat more than anything is the people that say, I'm in the funeral industry.
We're not in an industry.
We're not manufacturing gears.
We're working with people and emotions.
We're working as service.
One of the things that really gets my goat is that 90% of the people don't even have
the most basic knowledge about what we do or why we do it more importantly.
Great example, we take coffins into the church or into the crematorium feet first.
It's a Victorian tradition because the Victorians believed that if you did not leave feet first,
your spirit would remain in your home.
So we still do that now.
However, our Hindu Sikh brothers and sisters, they go head first.
Why?
We enter the world head first.
Wow.
So they leave the world head first.
So you don't even have to ask that question, you'll just do it anyway to different cultures
and religions.
Absolutely.
Wow.
But there are so many little aspects and nuances that we've picked up over the years.
I can understand why people are fascinated with what we do.
I could talk to you forever.
But ultimately, we're just a family.
You are.
Taking care of your family.
Yeah.
And I've really enjoyed this interview and I just want to say thank you for letting me
spend some time with you.
It's been a privilege, hasn't it?
It's been really nice to have you and Matt here.
OK, good.
I'll tell him.
Thank you very much.
Thank you.