WEBVTT

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Welcome back to another episode of the Reseller's

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Mindset Podcast. My name is Mike, also known

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as the Used Book Guy on YouTube, along with my

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friend and fellow full -time reseller, Johnny

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B. We help people start and grow their reselling

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businesses from the ground up. We also have a

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weekly Zoom call and private Discord for all

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YouTube members. Head on over to youtube .com

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backslash usedbookguy to join the channel and

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gain access to the full -length podcast, Zoom

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call, and private Discord today. Let's get into

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this week's episode. what is up everybody welcome

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into another episode resellers mindset podcast

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i found johnny it was like an unsolved mystery

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for a week we had to do without him i had to

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drive around texas for hours and hours and hours

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and i finally found the guy and today's topic

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is an important one and it's moving too fast

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as a reseller and i have personal experience

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with this. So I guess I will just go first here

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and get it out of the way. So many, many moons

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ago, probably 2023, maybe 2022. I'm not good

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at remembering things. We kind of just joked

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about that before we started this. I got ungated

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to sell CDs and DVDs on Amazon, right? So big

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thing. Yay, yay, yay. I can now send in CDs and

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DVDs. Well, I was so anxious and so excited that

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I forgot that you're not BuyBox eligible when

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you... are brand new to a used category. So I

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was sending all of the junk that you, you know,

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the CDs that sell once every month, once every

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two or three months, like it's just not going

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to work feasibly. But I was so elated and so

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excited that I could be more than just the used

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book guy that I just said, to hell with it. I'm

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going to send in all of this slow moving junk

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on Amazon land. You get punished if you don't

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have the buy box for sending in slow moving junk.

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So it should have took maybe a month to three

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months to get the buy box. It took me, I think

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it was right about six or seven months because

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I front loaded everything. I ran out to every

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store. I scanned every CD, every DVD. And it

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took me that long to actually get the buy box

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just because I was new to the game. And I was

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so excited. And I went and spent all my money.

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And I was left sitting there wondering what the

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hell is taking so long. Well, it's too late.

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By the time it's already sent, like to have it

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sent back to you would have cost me hundreds,

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thousands of dollars. So I already, I screwed

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myself over by being new and not new to, like

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I knew the rules. I 100 % knew that I should

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not have done this, but I was just so excited

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that nothing else mattered. And I paid the price

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and it probably cost me a couple thousand dollars

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in sales. Now that I look back on it, it was

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100 % stupid. And I guess I paid the stupid tax

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so everybody else doesn't have to, because when

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people now are brand new in a used category,

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I say, hey, hold up. You can't go crazy with

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this. You got to you got to be a little bit smarter

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than a used book. I was just because I was I

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was a fool. So, yeah, that was my real life experience.

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True, true life. You know, reselling mindset

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podcast style. Johnny, take it over. So there's

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an old quote from a scholar, I'd like to say.

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More money, more problems. So if you have more

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money, you're like, oh, I have more opportunities

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to do more things. And it's really tempting to

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blow your backstock of money on either more inventory.

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Hey, maybe I'll get a smallish warehouse thing

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that I'll cobble together. Now I got rent overhead.

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Or maybe I will hire an employee. I got enough

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to pay him for a week. You inherit these problems

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with excess cash if you decide to grow too quickly,

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I'd say, or move too fast. And it's a downfall

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spiral because you'll fail and then you try to

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figure out how to prevent yourself from failing

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because you can see it coming. And getting yourself

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out of that hole is terrible. And then I see

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other people that, hey, like, I got these credit

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cards. It's like Monopoly money. I can grow my

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business super quick. I'll spend $2 ,000 in credit

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cards and I'll get it back in a month because

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my sales are great. And then something happens

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or like the buy box fiasco. And then like, oh,

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my prediction was wrong. What do I do now? I

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guess I got to schedule one -on -one with Mike

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and Johnny. No, no, don't do that. I think it's

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so true, man, because I can't spend all the money

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I make on Amazon. I can't spend it cherry picking

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in my area, right? Everybody yelled, Mike, just

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do both. Just do both. I can go on Facebook marketplace

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right now. And like there's people that literally

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sell gay lords of media within like an hour of

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me. Right. So like what Johnny's saying, I could

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go spend all my money. But I see the problem

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is, Johnny, dude, they don't care what we say.

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They don't care what nobody says because they're

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going to do it the right way. And they're they're

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one opportunity is unlike any other that's ever

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existed. So it's so hard to get it through to

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people that. uh like it's it's all right to slow

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down because i think all resellers want to grow

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so fast and always be growing and growing and

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growing but i do believe 95 of them think that

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their situation is going to be different even

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though me and johnny have loaded the car with

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books had to carry books up and down multiple

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flights of steps thousands of pounds of books

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and 110 degree heat their situation is going

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to be different. Even though it says, even though

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the weather channel says it's going to be 110

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degrees, their situation will be different. There's

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going to be millions and trillions of dollars

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to be made. And me and Johnny are like, don't

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you dare, don't do that. But to them, it's like,

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it's hard to convince somebody else. especially

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a reseller when an opportunity in quotation marks

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is sitting right in front of them. And it seems

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too good to be true. How could I ever lose money?

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I'm just like, all right, let me know how that

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goes for you. We've seen it happen over the years.

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Yeah. And if you're up North, like Tommy boy,

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and you got the dog sled on the way to the estate

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sale, trying to load that thing up jokes aside.

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I mean, it's an inherent problem because it.

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if you buy the truckload of books for the first

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time just because you have the cash flow to do

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so it you don't account for all the labor that's

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involved in there or the space or you're like

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i'll deal with the space if i need to and then

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you need to because you overbought or you miscalculated

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or something and now you're paying rent at least

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a storage unit i mean you've created temporary

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problems with yourself that the key word in there

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is problems um And we're not saying don't ever

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do these things, but you have to be prepared

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and don't blow your entire reseller savings on

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experimenting and growing and stuff of that nature.

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And it's hard because what we do, it has a bigger

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rate of return than the stock market. And it's

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hard not to just go full hog on. Let's see how

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fast I can compound my money by buying as much

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product as humanly possible and working a ridiculously

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amount of hours until I fall over debt. It's

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hard not to do that. Like Mike said, opportunities

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are right in front of you. Why not? Well, the

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answer is you're not ready. You need to grow

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into that. I think you honestly do. I think the

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only way people learn this lesson is by doing

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it. And absolutely wasting three weeks of their

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life trying to get through it. Because we see

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it, right? We see it in the Discord. Like people

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post and they're like, look at all this stuff

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I just got. And like, I know like that person

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is so excited. I'm excited for them. And I think

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to myself, don't come to my house. don't back

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that truck up to my house because there is no

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shot. You can pay me to unload them damn books

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and get, you know, five to 10 % that are good

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for Amazon. Like I've been there, but I guess

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you got to experience. And you know, here I'm

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the person now I am a little bit more weary.

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Like if somebody says, Hey, you know, here's

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like, Deb does it all the time. Like that's probably

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not a good deal. Or you'll tell me, Hey, I probably

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wouldn't buy that stuff or Hey, buy that stuff.

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I do listen more than I used to. But even still,

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every once in a while, Johnny, I'll come across

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that Facebook marketplace list and I'm like,

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what could go wrong? All right, there's no way

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I lose money. You won't lose money if you just

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go like penny for penny. You never lose money

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and resell them penny for penny. But how much

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damn time? and how much work is going into this

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one. If you just went and ran your route, went

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to your thrift stores, went to your libraries,

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you'd be way better off. Instead of getting,

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I don't know, $50 an hour, you're now down to

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$4 an hour just because of all the manual work.

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And yeah, those photos, man, I see them, I'm

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like... Yeah, those are the before photos. Where's

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the after photos where that truck is empty and

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that person is drinking a Gatorade sweat dripping

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down their brow and they got the rocky bandana

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on and they just look like they've been through

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it. Where are those photos? We never see those.

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We just see the look how much stuff is in the

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truck or car or U -Haul or whatever. It's media,

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right? I try to get this through to everybody.

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This stuff is everywhere. Nobody else is going

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to buy this stuff off Facebook Marketplace. You

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can offer next to nothing for it. It will sit

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there forever. I've seen it happen. I've made

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some good deals because of it. And I think just

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because you have the capital, I try to tell us

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because a lot of people grow pretty quick. And

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all of a sudden, they go from making $1 ,000

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a month to $5 ,000 a month. I try to tell people,

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be strategic with your money. Just because you

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got more coming in, just because I made more

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money than I ever have in my Amazon career this

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year, it's not like I'm out. just throwing money

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around, right? You still have to be smart with

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your money. And there's always going to be another

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opportunity. This isn't going to be the only

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time somebody has a house full of books. This

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isn't going to be the only time somebody's selling

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a Gaylord of DVDs or CDs. When the time comes

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and maybe you can't get it from your sources,

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maybe you try the route. But I think another

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thing is, there's no like, people don't do test

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buys, right? People are just like, just give

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me it all, right? It's not like, hey, can I come

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over and take a look at it? They're just like,

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What's up, Amazon tellers? We wanted to take

00:10:12.340 --> 00:10:14.460
a second to talk about GoToLister, the software

00:10:14.460 --> 00:10:16.960
me and Johnny both use to list and manage our

00:10:16.960 --> 00:10:20.039
inventory and grow our businesses. With the fastest

00:10:20.039 --> 00:10:22.000
listing speeds out there and built -in profit

00:10:22.000 --> 00:10:25.419
analytics, it's a no -brainer. Easily and quickly

00:10:25.419 --> 00:10:28.340
have items available for sale using 2D barcodes

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and get more for your items with its built -in

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smart pricing. Make sure to check out the 30

00:10:33.179 --> 00:10:36.080
-day free trial at gotolister .com backslash

00:10:36.080 --> 00:10:38.519
Mike or using the link in the description below.

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Here's the money. I'll deal with it, right? It's

00:10:41.529 --> 00:10:44.169
never like, I'll take one Gaylord. It's like,

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well, you got five of them. I guess I got to

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take all five. It's like, you've never even done

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a single one. It's your wallet. You're the one

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in control, not them. And it's not even our business

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of reselling that this is an issue. And we see

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it happening in sports and movies. People get

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a lot of money and they don't know how to handle

00:11:02.070 --> 00:11:04.590
it. And they blow it all. I mean, like MC Hammer.

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nick cage i love me some nick cage but damn does

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he not know how to hold on to a dollar um and

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even in the music industry it's all over the

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place anybody who's who hasn't had excess money

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before tends to mismanagement until and maybe

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that's a necessary evil they mismanagement and

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then they figure out never again and they have

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to go through that um it's just like us saying

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no don't do it and they do it anyway they gotta

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learn from themselves right but and The other

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thing I see happen is they bring on staff or

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they hire a person and then, I don't know, a

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month to three months later, they have to let

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that person go. That is not fair to that person.

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Because you were incompetent enough not to forecast

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correctly or you guessed and your guess was horribly

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wrong. I've seen this happen a lot. I'm not talking

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about the poor Philippines VA. I'm talking about

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some guy to help you or girl come in and help

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you process and or photograph or do something.

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They're let go in one to three months time because

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you couldn't, you didn't give the business enough

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time to fully pay them indefinitely. And you're

00:12:15.039 --> 00:12:18.059
kind of trying to rush it into profitability

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to pay for them. You got a little bit of money.

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It's a buffer. But when that buffer runs out,

00:12:23.159 --> 00:12:25.100
it's like you were them and it's always them

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that gets cut. That's unfair, unfortunately.

00:12:27.679 --> 00:12:30.059
Yeah, I think you're right, too, because a lot

00:12:30.059 --> 00:12:33.090
of people. are so quick to get an employee and

00:12:33.090 --> 00:12:35.909
i think i think it could be very beneficial to

00:12:35.909 --> 00:12:38.570
businesses if you have it laid out but i feel

00:12:38.570 --> 00:12:40.429
like the percent of people that have it laid

00:12:40.429 --> 00:12:42.330
out versus the percent that don't the resale

00:12:42.330 --> 00:12:45.889
space is like 10 to 90 and 10 being the people

00:12:45.889 --> 00:12:47.750
that actually have things calculated because

00:12:47.750 --> 00:12:49.549
i'll tell you what most people if you dropped

00:12:49.549 --> 00:12:51.230
an employee off of their door today that said

00:12:51.230 --> 00:12:53.500
they need an employee They would say, oh, yeah,

00:12:53.600 --> 00:12:56.679
you can go over there and you can work on this.

00:12:56.759 --> 00:12:59.500
And it's like, what the hell? A lot of these

00:12:59.500 --> 00:13:01.299
people, even if they were resellers before, they

00:13:01.299 --> 00:13:03.919
don't know your expectations. Do you have SOPs,

00:13:03.960 --> 00:13:06.159
what you expect from them, when they're going

00:13:06.159 --> 00:13:08.019
to work, how often they're going to work, whatever.

00:13:09.159 --> 00:13:12.889
Resellers are the most lackluster. Sit back business

00:13:12.889 --> 00:13:16.009
owner operators ever and they don't understand

00:13:16.009 --> 00:13:18.750
that there needs to be processes in place. I

00:13:18.750 --> 00:13:20.350
mean, you've you've been through the ropes when

00:13:20.350 --> 00:13:23.110
it comes to employees before. And I know for

00:13:23.110 --> 00:13:25.009
a fact you have everything laid out that people

00:13:25.009 --> 00:13:27.009
just don't show up. And then you're like, well,

00:13:27.129 --> 00:13:29.049
let's see what we're going to do today. And you

00:13:29.049 --> 00:13:30.889
sit there for 30 minutes and try to figure out

00:13:30.889 --> 00:13:32.409
where you're going to send that employee to go

00:13:32.409 --> 00:13:35.250
work. Yeah, you can't have them just twiddling

00:13:35.250 --> 00:13:37.409
thumbs because you're just burning money at that

00:13:37.409 --> 00:13:44.059
point and also burning their time. So we said

00:13:44.059 --> 00:13:46.480
when not to do it, but when should you do it?

00:13:46.500 --> 00:13:50.159
When should you do it? It's probably, you got

00:13:50.159 --> 00:13:52.580
at least six months of them working 40 hours

00:13:52.580 --> 00:13:55.980
a week in the bank. And even if you bring them

00:13:55.980 --> 00:13:57.879
on part -time, so that's a year essentially.

00:13:58.679 --> 00:14:01.659
I would say that's a good starting point, but

00:14:01.659 --> 00:14:05.840
you got to make sure you can continually bankroll

00:14:05.840 --> 00:14:08.820
on top of that six months. It can't just be six

00:14:08.820 --> 00:14:10.679
months and then we'll think about paying them

00:14:10.679 --> 00:14:13.720
again. Once that six months is up. No, you got

00:14:13.720 --> 00:14:15.639
to keep funneling it in so they can continue

00:14:15.639 --> 00:14:19.080
to work. But I would say a six month head start

00:14:19.080 --> 00:14:20.940
is a good starting point. You could do it with

00:14:20.940 --> 00:14:24.440
less, but I'm being conservative in my number

00:14:24.440 --> 00:14:26.639
here. And let's go for conservative because we

00:14:26.639 --> 00:14:29.000
want to keep Mr. Billy or Miss Sally employed.

00:14:29.360 --> 00:14:33.940
I think I think it works. The idea that tracking

00:14:33.940 --> 00:14:37.629
your employee, tracking your. extra income because

00:14:37.629 --> 00:14:39.250
if you bring somebody on right you should be

00:14:39.250 --> 00:14:42.110
making extra money uh is important it's the same

00:14:42.110 --> 00:14:43.950
if you're just buying the product right so you

00:14:43.950 --> 00:14:45.710
have two aspects getting employee quick or buying

00:14:45.710 --> 00:14:47.710
too much product quick you should track both

00:14:47.710 --> 00:14:48.990
of these because if you're going to continue

00:14:48.990 --> 00:14:51.379
to buy more You should be able to say, hey, I'm

00:14:51.379 --> 00:14:53.299
making X amount of dollars per hour. Here's how

00:14:53.299 --> 00:14:56.639
much more inventory I'm listing, selling, sending

00:14:56.639 --> 00:14:59.299
to Amazon, listing on eBay. Same with the employee.

00:14:59.480 --> 00:15:01.539
How much more revenue? How many more listings

00:15:01.539 --> 00:15:03.659
am I doing now that I have an employee? How much

00:15:03.659 --> 00:15:05.460
more money am I making now that I have an employee?

00:15:05.620 --> 00:15:08.419
I forget what the rule is. I know I'm bad, but

00:15:08.419 --> 00:15:10.940
I forget. For every one employee, you should

00:15:10.940 --> 00:15:14.080
make X amount of dollars that they're actually

00:15:14.080 --> 00:15:15.960
being paid. I don't know what it is, but I know

00:15:15.960 --> 00:15:17.980
it's more than one X because then you're just

00:15:17.980 --> 00:15:22.639
breaking even, right? But I think a lot of people

00:15:22.639 --> 00:15:25.279
just hire somebody or buy a lot of inventory

00:15:25.279 --> 00:15:28.940
and they don't track those things. I think if

00:15:28.940 --> 00:15:31.480
I have an employee, we better at least be doubling

00:15:31.480 --> 00:15:34.809
what we're doing. So I don't care what that person

00:15:34.809 --> 00:15:38.049
makes per hour. I want to double my actual revenue

00:15:38.049 --> 00:15:40.070
coming in from the business, whether that's eBay

00:15:40.070 --> 00:15:42.990
or Amazon. If they make $20 an hour, yeah, I'll

00:15:42.990 --> 00:15:44.669
track how much I'm paying them. But my overall

00:15:44.669 --> 00:15:46.889
revenue should be doubling because theoretically

00:15:46.889 --> 00:15:50.490
we're doing double the work. Right. And that

00:15:50.490 --> 00:15:52.210
leads me to what I was going to say here. You

00:15:52.210 --> 00:15:55.889
can't do the same thing you were doing by just

00:15:55.889 --> 00:15:57.629
bringing on another person because then you're

00:15:57.629 --> 00:16:00.289
making negative dollars. You're producing more.

00:16:00.490 --> 00:16:03.629
Now there's two of you. So either you need to,

00:16:03.649 --> 00:16:06.509
if you're overbuying, you're in a good place.

00:16:06.549 --> 00:16:09.029
You don't have to up your inventory purchasing.

00:16:09.490 --> 00:16:12.549
So they've come on to help you with that. If

00:16:12.549 --> 00:16:16.169
you're underbuying, like you're able to do all

00:16:16.169 --> 00:16:18.049
the work, well, then you need to buy more. That's

00:16:18.049 --> 00:16:20.029
another expense you've just brought on because

00:16:20.029 --> 00:16:22.990
your cost of goods is now, well, probably doubled

00:16:22.990 --> 00:16:26.799
at this point. And then the packaging supplies.

00:16:27.100 --> 00:16:29.259
I don't care if you're doing Amazon or eBay,

00:16:29.419 --> 00:16:31.000
you're going to have to buy more because you're

00:16:31.000 --> 00:16:33.700
going to sell more. Assuming the listings go

00:16:33.700 --> 00:16:36.340
up either in eBay or Amazon, we'll call a box

00:16:36.340 --> 00:16:42.399
a listing, I guess. And the outflow has to be

00:16:42.399 --> 00:16:44.679
more. It cannot be the same because you're just

00:16:44.679 --> 00:16:47.559
going to put yourself in a bad position and you're

00:16:47.559 --> 00:16:50.250
now. You don't have excess money now because

00:16:50.250 --> 00:16:52.730
you've given all the excess money to the employee

00:16:52.730 --> 00:16:55.710
or maintaining excess money, and you're not growing.

00:16:55.909 --> 00:16:58.889
You're maintaining and you're kind of getting,

00:16:59.009 --> 00:17:02.070
well, I'm just going to say it, lazy. Don't be

00:17:02.070 --> 00:17:05.130
the lazy reseller. Be the efficient reseller.

00:17:05.150 --> 00:17:08.289
Use them to enhance your business, not maintain

00:17:08.289 --> 00:17:13.119
the status quo. There's other problems that come

00:17:13.119 --> 00:17:15.640
with both hiring an employee and buying too much

00:17:15.640 --> 00:17:17.480
inventory. If you hire an employee, if we're

00:17:17.480 --> 00:17:19.519
doing more work, we're probably going to have

00:17:19.519 --> 00:17:21.099
to buy more inventory. You're not accounting

00:17:21.099 --> 00:17:23.359
for that. You're going from 20 listings a day

00:17:23.359 --> 00:17:26.200
to 40 listings a day or one box a week to five

00:17:26.200 --> 00:17:28.319
boxes a week. And it also works the other side.

00:17:28.400 --> 00:17:31.140
If you're buying too much inventory. Well, like

00:17:31.140 --> 00:17:32.799
Johnny said, you're going to be sending more

00:17:32.799 --> 00:17:34.299
inventory. You're going to be listing more inventory.

00:17:34.420 --> 00:17:36.240
You're going to need more packing supplies. So

00:17:36.240 --> 00:17:38.960
it's not just that initial, oh, I buy more inventory

00:17:38.960 --> 00:17:40.759
or, oh, I'm hiring an employee. There's like

00:17:40.759 --> 00:17:44.420
so many subcategories of expenses that you don't

00:17:44.420 --> 00:17:46.099
think about. You just see the glorious employee

00:17:46.099 --> 00:17:48.660
and, hey, I can I can do this now. And all of

00:17:48.660 --> 00:17:50.279
a sudden you're like, well, well, you come into

00:17:50.279 --> 00:17:52.200
work and we got nothing to list today because

00:17:52.200 --> 00:17:55.200
my five listing that I had projected out for

00:17:55.200 --> 00:17:57.759
the next three months, it's all it's all done

00:17:57.759 --> 00:18:00.660
now. Maybe this employee. is a superstar and

00:18:00.660 --> 00:18:02.539
you're like oh maybe we can only get maybe this

00:18:02.539 --> 00:18:05.720
person i'm expecting like 10 15 listens a day

00:18:05.720 --> 00:18:07.180
and this person shows up and they're doing like

00:18:07.180 --> 00:18:09.380
they're like oh i can do like 50 of these a day

00:18:09.380 --> 00:18:11.799
and you're like shit i ain't got the inventory

00:18:11.799 --> 00:18:14.400
for that right all of a sudden you create more

00:18:14.400 --> 00:18:16.839
problems by doing either one of that all -star

00:18:16.839 --> 00:18:19.720
overachiever employee which you want but you

00:18:19.720 --> 00:18:21.980
can't keep up with them and they don't know yeah

00:18:21.980 --> 00:18:25.559
dude you create other problems by this and You

00:18:25.559 --> 00:18:27.400
can't account for everything, right? Me and Johnny

00:18:27.400 --> 00:18:29.059
are not sitting here. Every decision we've made

00:18:29.059 --> 00:18:31.839
when it comes to bulk or employees, 100 % was

00:18:31.839 --> 00:18:33.819
like, oh, this is guaranteed to work. There's

00:18:33.819 --> 00:18:36.460
no guarantee in this, but you can sort of forecast

00:18:36.460 --> 00:18:38.660
things out. Kind of like any business that has

00:18:38.660 --> 00:18:41.759
a theft, right? They call it shrink. Every business

00:18:41.759 --> 00:18:44.359
accounts for three to 6 % shrink. Just stuff

00:18:44.359 --> 00:18:46.500
that walks out the door disappears. It's the

00:18:46.500 --> 00:18:47.859
same in resale. And you're going to have these

00:18:47.859 --> 00:18:50.640
sunk cost categories where it just is what it

00:18:50.640 --> 00:18:52.980
is, but you can be like. I mean, if I was to

00:18:52.980 --> 00:18:54.839
hire an employee, dude, I would do exactly what

00:18:54.839 --> 00:18:57.579
you said, right? We have wages set aside for

00:18:57.579 --> 00:19:00.539
six months. How much more productivity am I going

00:19:00.539 --> 00:19:02.400
to get? Well, you really don't know that because

00:19:02.400 --> 00:19:04.180
you don't know if your employee is going to be

00:19:04.180 --> 00:19:06.200
great. Maybe you got to get rid of this person.

00:19:06.849 --> 00:19:09.250
Right. You're going to have turnover. And also,

00:19:09.289 --> 00:19:11.450
we haven't even talked about training time. You're

00:19:11.450 --> 00:19:13.390
going to be moving slower during training time.

00:19:13.490 --> 00:19:15.509
You're going to get less done during training

00:19:15.509 --> 00:19:18.650
time. But it's a necessary evil in order to,

00:19:18.730 --> 00:19:22.289
in fact, train them. I mean, you can have efficiencies

00:19:22.289 --> 00:19:25.480
in place where it's pretty. We'll call it stupid

00:19:25.480 --> 00:19:27.980
proof, but it's their first time with it. And

00:19:27.980 --> 00:19:29.680
if they've never been a reseller before, they

00:19:29.680 --> 00:19:31.440
have no idea what's going on. They're going to

00:19:31.440 --> 00:19:34.160
ask you questions, unnecessary questions, but

00:19:34.160 --> 00:19:36.900
they're curious and it is okay. And it is fair

00:19:36.900 --> 00:19:39.480
to answer those questions because they're there.

00:19:39.539 --> 00:19:41.859
They have no idea what's going on. They're like

00:19:41.859 --> 00:19:46.039
lost in the swarm of, wow, this is reselling

00:19:46.039 --> 00:19:48.500
life. What's that over there? What's this over

00:19:48.500 --> 00:19:51.240
there? What's this do? Can I press the red button,

00:19:51.359 --> 00:19:55.150
Johnny? Yes. I do think though, I think one thing

00:19:55.150 --> 00:19:58.329
that is true is if you're a newer reseller and

00:19:58.329 --> 00:20:00.690
you get one of these crazy big opportunities

00:20:00.690 --> 00:20:03.630
to buy a bunch of stuff, I think you do get through

00:20:03.630 --> 00:20:05.650
it quicker and more efficiently because it's

00:20:05.650 --> 00:20:07.690
like your first time, right? You're motivated.

00:20:07.710 --> 00:20:10.630
I just think about, we got a guy in the group

00:20:10.630 --> 00:20:14.710
Sigil. He's like a musician and his first bulk

00:20:14.710 --> 00:20:20.140
buy was like 14 ,000 CDs. And like 95 % of people

00:20:20.140 --> 00:20:21.759
would have just folded up and been like, yeah,

00:20:21.819 --> 00:20:23.680
this is way too much. But I think because he

00:20:23.680 --> 00:20:25.940
was a musician and it was like his first big

00:20:25.940 --> 00:20:28.680
pickup, he was just like, I love this shit, right?

00:20:28.759 --> 00:20:31.180
But that's like, that's a percent of a percent

00:20:31.180 --> 00:20:33.740
like we've been talking about it. When we've

00:20:33.740 --> 00:20:36.359
been doing this long enough, it's hard to convince

00:20:36.359 --> 00:20:39.130
me and Johnny to come to the basement. And just

00:20:39.130 --> 00:20:43.170
take all your books blindly, right? We're a tough

00:20:43.170 --> 00:20:44.990
sell when it comes to you just throwing a bunch

00:20:44.990 --> 00:20:48.190
of work at us and us just being like, yeah, let's

00:20:48.190 --> 00:20:50.269
do it, right? Because we have the relationships,

00:20:50.490 --> 00:20:53.450
we have the inventory already. So we take away

00:20:53.450 --> 00:20:55.890
from what we are doing now that produces income.

00:20:56.130 --> 00:20:58.089
And it's always fun to roll the dice. That's

00:20:58.089 --> 00:20:59.930
why we resell. That's why Storage Wars was like

00:20:59.930 --> 00:21:01.890
one of the biggest shows ever because I'm gonna

00:21:01.890 --> 00:21:03.930
roll up the door, Johnny. It's cool for YouTube,

00:21:04.009 --> 00:21:06.190
but most of you ain't doing damn YouTube. So

00:21:06.190 --> 00:21:07.910
don't, and even then, don't waste your time.

00:21:09.149 --> 00:21:12.950
In one hiring phase I did way back when, it wasn't

00:21:12.950 --> 00:21:17.289
that long ago, it was two years ago. It's what

00:21:17.289 --> 00:21:19.349
I call bullpen hiring. This is a thing where

00:21:19.349 --> 00:21:21.130
you hire a bunch of people and you only plan

00:21:21.130 --> 00:21:23.390
to keep a small percentage of them. In my case,

00:21:23.390 --> 00:21:25.930
it was one. I hired four people at once. And

00:21:25.930 --> 00:21:30.849
I was looking for the best person that was going

00:21:30.849 --> 00:21:33.250
to fulfill everything that I do in my business.

00:21:33.369 --> 00:21:36.069
I was looking for who can I mold to be my clone.

00:21:36.349 --> 00:21:38.910
You know what? On paper, it was this other guy.

00:21:39.750 --> 00:21:43.450
He didn't make it. He was really good in certain

00:21:43.450 --> 00:21:46.490
aspects, but he wasn't good in all aspects. And

00:21:46.490 --> 00:21:48.289
you know what? He complained a hell of a lot.

00:21:48.349 --> 00:21:51.269
But on paper, he had the most experience. Then

00:21:51.269 --> 00:21:54.890
I had another person that was really good at

00:21:54.890 --> 00:21:57.369
only one thing and garbage at the others. And

00:21:57.369 --> 00:22:02.930
then I had another person that was just. They,

00:22:02.950 --> 00:22:06.430
I don't know, they got sick a lot or they're

00:22:06.430 --> 00:22:07.750
the kind of type that just didn't want to come

00:22:07.750 --> 00:22:10.609
in all the time. And then the one person who

00:22:10.609 --> 00:22:13.529
I considered the weakest link at the top of my

00:22:13.529 --> 00:22:15.690
list ended up being the one I kept because she

00:22:15.690 --> 00:22:18.410
would always hustle. She would ask questions.

00:22:18.569 --> 00:22:21.569
She would get better. I only have to really give

00:22:21.569 --> 00:22:24.589
her instructions once and refine her over time.

00:22:25.309 --> 00:22:27.589
But she was the youngest one. This was her first

00:22:27.589 --> 00:22:31.069
job, technically, quote -unquote job at the time.

00:22:31.490 --> 00:22:35.970
And she was the best of the best, even though

00:22:35.970 --> 00:22:38.329
on paper she was the worst of the worst. But

00:22:38.329 --> 00:22:40.130
I wouldn't have known that unless I did what

00:22:40.130 --> 00:22:42.950
I did. That's the thing with turnover. You don't

00:22:42.950 --> 00:22:45.589
realize what you have and what's better unless

00:22:45.589 --> 00:22:47.509
you do something like that. I'm not saying do

00:22:47.509 --> 00:22:49.509
bullpen hiring because that costs a lot of money

00:22:49.509 --> 00:22:53.930
to do because I was letting one go a week. No,

00:22:53.930 --> 00:22:55.529
it was two weeks. Yeah. I gave him two weeks

00:22:55.529 --> 00:22:59.470
and I let one go. The team got smaller and smaller.

00:22:59.569 --> 00:23:01.329
When I got the last two, they finally asked me

00:23:01.329 --> 00:23:05.690
what's going on. But yeah, it's, I think that

00:23:05.690 --> 00:23:08.309
the problem with people hiring is it gives them

00:23:08.309 --> 00:23:11.509
an excuse for like. you can almost blame everybody

00:23:11.509 --> 00:23:13.589
else, right? Like if I go buy a bunch of shit,

00:23:13.710 --> 00:23:16.049
right? Like a bunch of CDs, DVDs, or do a book

00:23:16.049 --> 00:23:18.329
pickup, right? There's nobody to blame but myself.

00:23:18.549 --> 00:23:21.170
But if you have an employee, dude, how many failed

00:23:21.170 --> 00:23:26.289
resellers that have employees just sleep at night

00:23:26.289 --> 00:23:29.690
knowing and blaming that, oh, it's my other employee

00:23:29.690 --> 00:23:31.730
that's dragging me down because most people can't

00:23:31.730 --> 00:23:33.609
have hard conversations, right? Most people never

00:23:33.609 --> 00:23:35.569
been in a situation where they have to let somebody

00:23:35.569 --> 00:23:39.140
go or have like a corrective action talk. I've

00:23:39.140 --> 00:23:41.599
been store manager at CBS. So like you have to

00:23:41.599 --> 00:23:43.380
do these things, right? Like there's reviews

00:23:43.380 --> 00:23:45.740
and there's corrective actions and there's level

00:23:45.740 --> 00:23:48.119
one, level two, level three. Like most people

00:23:48.119 --> 00:23:50.220
that are resellers have never had to go in and

00:23:50.220 --> 00:23:54.480
be like, Johnny, by the way, like you are dog

00:23:54.480 --> 00:23:57.460
doo doo at your job, buddy. And I'm going to

00:23:57.460 --> 00:23:58.940
have to, you're either going to have to wake

00:23:58.940 --> 00:24:01.099
up and smell the roses or I'm going to have to

00:24:01.099 --> 00:24:03.339
kick you in the bottom and send you on your way,

00:24:03.380 --> 00:24:05.180
right? Like we can sit here and joke about that.

00:24:05.240 --> 00:24:06.759
And we've had these conversations with other

00:24:06.759 --> 00:24:08.799
people and actually have had to let people go.

00:24:09.059 --> 00:24:12.380
But like 99 % of resellers, yet again, they will

00:24:12.380 --> 00:24:15.039
hang on to the, here goes another thing we can

00:24:15.039 --> 00:24:16.960
get into, hanging on to bad employees and hanging

00:24:16.960 --> 00:24:18.980
on to bad inventory when it comes to running

00:24:18.980 --> 00:24:21.900
into these things right away. One more quick

00:24:21.900 --> 00:24:24.400
thing. She couldn't type, guys. I had to teach

00:24:24.400 --> 00:24:26.960
her how to type. She was a pecker. The all -star

00:24:26.960 --> 00:24:29.900
guy, he was a college kid, you know, from Godfather.

00:24:29.900 --> 00:24:32.619
Hey, college boy. He was one of those, right?

00:24:32.980 --> 00:24:36.880
But he's not the one. Again, just because you

00:24:36.880 --> 00:24:38.559
don't know how to do something, but you have

00:24:38.559 --> 00:24:41.420
the ability to learn how to do something, that's

00:24:41.420 --> 00:24:43.920
more valuable to me. I'd rather have somebody

00:24:43.920 --> 00:24:46.000
that knows nothing than somebody that knows everything

00:24:46.000 --> 00:24:48.799
worked for me. Because it's harder to unlearn

00:24:48.799 --> 00:24:51.059
something than to learn something. It's the bigger

00:24:51.059 --> 00:24:54.579
difference there. But let's see, outside of employees,

00:24:54.859 --> 00:25:00.700
what do we got about going too fast? Yeah, there's

00:25:00.700 --> 00:25:06.000
something to be said about not necessarily overbuying,

00:25:06.039 --> 00:25:09.799
but overpromising with your connections that

00:25:09.799 --> 00:25:12.180
you're building. We always say make connections,

00:25:12.319 --> 00:25:15.259
but if you make too many of them, you're then

00:25:15.259 --> 00:25:19.000
quote -unquote obligated to pick up when they

00:25:19.000 --> 00:25:25.599
want you to. and or you've got five people to

00:25:25.599 --> 00:25:28.339
pick up and they're two hours away in five different

00:25:28.339 --> 00:25:32.559
directions um that's a long day you've just built

00:25:32.559 --> 00:25:35.140
for yourself unfortunately and also there's a

00:25:35.140 --> 00:25:38.420
space factor maybe you miscalculated how much

00:25:38.420 --> 00:25:39.980
space you'll need with all these connections

00:25:39.980 --> 00:25:42.160
you've just been grinding out over the past three

00:25:42.160 --> 00:25:44.299
months i'm not saying don't make connections

00:25:44.299 --> 00:25:46.700
but you need to make sure you can handle the

00:25:46.700 --> 00:25:49.359
connections you've acquired because You may have

00:25:49.359 --> 00:25:51.380
to drop the ball on one of them. Like, look,

00:25:51.480 --> 00:25:54.900
I can't pick up today. I have no space to put

00:25:54.900 --> 00:25:58.119
your stuff. That's not their problem. That's

00:25:58.119 --> 00:26:02.119
a you problem. Or there's a scenario of I overbooked.

00:26:02.119 --> 00:26:04.640
Sorry, I'll be there next Tuesday. They're going

00:26:04.640 --> 00:26:06.460
to cut you loose. And that may be the best connection

00:26:06.460 --> 00:26:09.880
you have. Yeah, I guess we can round out the

00:26:09.880 --> 00:26:13.220
call here with this one is having to have every

00:26:13.220 --> 00:26:16.779
damn fancy bell and whistle that you see on social

00:26:16.779 --> 00:26:20.490
media. reselling content, right? Like you just

00:26:20.490 --> 00:26:23.349
listed your first 10 items on eBay. Do we need

00:26:23.349 --> 00:26:28.329
the $250 heavy duty six tier metal storage rack

00:26:28.329 --> 00:26:31.990
from Home Depot? No, we do not. Okay. Do we need

00:26:31.990 --> 00:26:41.410
the souped up Dymo 20 XL, XS, XP, whatever it

00:26:41.410 --> 00:26:44.410
may be, thermal printer. No, we do not, right?

00:26:45.779 --> 00:26:47.839
Johnny, this happens all the time. I have so

00:26:47.839 --> 00:26:50.380
many one -on -ones. People are brand new. I tell

00:26:50.380 --> 00:26:53.759
them, start out as cheap as you can. We don't

00:26:53.759 --> 00:26:55.680
need to put all the money into something until

00:26:55.680 --> 00:26:58.319
we can figure out, does this business model work?

00:26:58.480 --> 00:27:00.779
Do I enjoy doing this? Do I have enough of around

00:27:00.779 --> 00:27:03.380
me to sustain this business model? I can't tell

00:27:03.380 --> 00:27:05.839
you how many people have literally went out.

00:27:06.160 --> 00:27:08.299
And they've had more expensive stuff than I do.

00:27:08.400 --> 00:27:10.460
And they've never sold a damn thing on Amazon.

00:27:10.720 --> 00:27:13.059
I'm sitting here like, you guys are crazy, right?

00:27:13.119 --> 00:27:15.440
I'm like, I've seen that so many times. Like,

00:27:15.480 --> 00:27:17.779
are we on the prices right? Am I supposed to

00:27:17.779 --> 00:27:20.000
like pick out how much you spent per item there?

00:27:20.140 --> 00:27:23.920
That's a table full of money. And how, if you

00:27:23.920 --> 00:27:26.420
sit in your first box, nope, but I'm ready. I'm

00:27:26.420 --> 00:27:30.940
like, no, you're not. Dude, it's, I don't know.

00:27:30.960 --> 00:27:34.619
It's like kind of like HGTV, like. compare your

00:27:34.619 --> 00:27:37.680
stuff to stuff and i'm here to tell you none

00:27:37.680 --> 00:27:38.980
of that means anything we're not even talking

00:27:38.980 --> 00:27:41.400
warehouse life we're talking they brought themselves

00:27:41.400 --> 00:27:45.039
a dedicated work computer brand new it's probably

00:27:45.039 --> 00:27:48.059
like two grand you got the dymo printer there's

00:27:48.059 --> 00:27:50.380
hundreds and hundreds of dollars there and then

00:27:50.380 --> 00:27:53.980
i don't know a year's supply of rolls that you'd

00:27:53.980 --> 00:27:57.660
sit in one box yeah um and then they got their

00:27:58.359 --> 00:28:01.059
an equal amount of stuff on those racks you mentioned

00:28:01.059 --> 00:28:04.539
of those low small boxes ready to go and it's

00:28:04.539 --> 00:28:07.619
like my god you've spent thousands and thousands

00:28:07.619 --> 00:28:10.940
of dollars and you've you may be sitting in one

00:28:10.940 --> 00:28:13.339
box but you believe in it so much you were willing

00:28:13.339 --> 00:28:18.359
to no no stop it do it slow i mean i'm a i'm

00:28:18.359 --> 00:28:20.579
a skeptic when it comes to trying new things

00:28:20.579 --> 00:28:23.380
right so like I've tried other businesses in

00:28:23.380 --> 00:28:25.640
the past and I have some I work on in the background

00:28:25.640 --> 00:28:27.400
now. But even when I started the ones that I'm

00:28:27.400 --> 00:28:30.319
continuing on the background now, like I still

00:28:30.319 --> 00:28:33.940
want to keep my overhead so damn low. I don't

00:28:33.940 --> 00:28:36.440
know. I'm too cheap. One hundred percent. Right.

00:28:36.519 --> 00:28:39.779
It's just how I how I how I was raised and the

00:28:39.779 --> 00:28:43.099
financial times I've got through. But I just

00:28:43.099 --> 00:28:47.339
can't justify throwing a. out even if it's hundreds

00:28:47.339 --> 00:28:50.680
of dollars uh on on something i have no idea

00:28:50.680 --> 00:28:52.500
whether or not it's going to be work i should

00:28:52.500 --> 00:28:54.380
have told people in the beginning take advantage

00:28:54.380 --> 00:28:57.839
of free trials buy a five dollar bluetooth scanner

00:28:57.839 --> 00:29:00.200
don't use any software you don't need it you're

00:29:00.200 --> 00:29:02.440
brand new you can suffer through seller central

00:29:02.440 --> 00:29:05.420
listing your boxes and the hand the amount of

00:29:05.420 --> 00:29:08.480
people that probably actually do that is a percent

00:29:08.480 --> 00:29:10.720
of a percent most people are just like well I'm

00:29:10.720 --> 00:29:12.900
getting the softwares. I'm getting this. And

00:29:12.900 --> 00:29:15.779
then a month from now, it is, well, my overhead

00:29:15.779 --> 00:29:18.220
cost is like $500 a month. And I'm like, well,

00:29:18.319 --> 00:29:20.200
let's see what you're paying for. You're paying

00:29:20.200 --> 00:29:22.880
for shit you don't need. A couple of things here.

00:29:23.039 --> 00:29:27.160
You should start with Seller Central because

00:29:27.160 --> 00:29:30.140
your software can be down and you have operations

00:29:30.140 --> 00:29:33.799
to maintain. And if you don't know jack all about

00:29:33.799 --> 00:29:37.019
where things are in Seller Central, or at least

00:29:37.019 --> 00:29:38.740
an idea because they keep changing the user interface.

00:29:40.039 --> 00:29:42.220
You're going to spend the day trying to figure

00:29:42.220 --> 00:29:45.180
out where, what is what, where is where, how

00:29:45.180 --> 00:29:48.039
do I do this? So I would say for at least your

00:29:48.039 --> 00:29:50.819
first thousand units you ship in, just do it

00:29:50.819 --> 00:29:53.079
all through Seller Central so you at least know

00:29:53.079 --> 00:29:55.720
the quote -unquote process. Yeah, that process

00:29:55.720 --> 00:29:57.759
will change as they update the UI, but at least

00:29:57.759 --> 00:30:01.640
you have a baseline to go off of. The other thing

00:30:01.640 --> 00:30:07.059
is it's a tightrope or a seesaw balancing act

00:30:07.059 --> 00:30:11.720
of low cost, no cost. well i'm holding myself

00:30:11.720 --> 00:30:14.980
back by not upgrading this thing here and i have

00:30:14.980 --> 00:30:16.880
the funds to do so and it's not going to hurt

00:30:16.880 --> 00:30:20.720
me to maybe upgrade to a thermal printer instead

00:30:20.720 --> 00:30:23.619
of like the brother printer yeah or or maybe

00:30:23.619 --> 00:30:26.559
i can get a faster listing software now i'm at

00:30:26.559 --> 00:30:31.059
that stage um though you can do all these things

00:30:31.059 --> 00:30:33.480
without what i just mentioned without these upgrades

00:30:33.480 --> 00:30:37.019
it is a performance enhancement that gives you

00:30:37.019 --> 00:30:39.539
your time back to then go make more money with

00:30:39.539 --> 00:30:42.119
and or quality of life free time if that's your

00:30:42.119 --> 00:30:46.539
angle so but knowing when to do that knowing

00:30:46.539 --> 00:30:49.359
when you should do that whether it's affordability

00:30:49.359 --> 00:30:52.680
or you're at that stage where it's you're holding

00:30:52.680 --> 00:30:55.900
yourself back you're hindering yourself identifying

00:30:55.900 --> 00:30:58.660
that from you yourself it's hard maybe you need

00:30:58.660 --> 00:31:01.480
to ask somebody like and i don't know ask mike

00:31:01.480 --> 00:31:04.359
mike like yeah it's time spend the money You're

00:31:04.359 --> 00:31:06.359
good to spend the money. Or we're like, no, you

00:31:06.359 --> 00:31:08.079
just started. It's not time to spend the money.

00:31:08.299 --> 00:31:10.980
I thought it would never exist in eBay land,

00:31:11.059 --> 00:31:13.420
but it does now because how many brand new eBay

00:31:13.420 --> 00:31:16.200
sellers just use the listing software, right?

00:31:16.359 --> 00:31:18.559
I feel bad for those people. I'm just saying,

00:31:18.619 --> 00:31:20.700
dude, I never thought it would exist. Like I

00:31:20.700 --> 00:31:22.299
always thought eBay would be, you have to list

00:31:22.299 --> 00:31:25.099
your shit yourself. And now they have the software,

00:31:25.180 --> 00:31:27.319
which is comparable to the listing softwares

00:31:27.319 --> 00:31:29.619
on Amazon. And there's people out there that

00:31:29.619 --> 00:31:33.140
will never actually go in and wait. Johnny, do

00:31:33.140 --> 00:31:36.960
I move up in the – I got an eBay selling tier

00:31:36.960 --> 00:31:39.160
question, right? Like I used to be down in the

00:31:39.160 --> 00:31:41.319
dumps, right? Like lowest level, right? Like

00:31:41.319 --> 00:31:45.599
I'm grade F. Does me listing items on eBay through

00:31:45.599 --> 00:31:49.819
my phone move me up the ladder to D and new sellers

00:31:49.819 --> 00:31:51.839
that never list any items through their phone

00:31:51.839 --> 00:31:54.339
that just use the cross -listing AI listing,

00:31:54.440 --> 00:31:59.460
are they now F or am I still F? I think you're

00:31:59.460 --> 00:32:05.000
all failing. I would say if you use a listing

00:32:05.000 --> 00:32:07.640
software, whether that's through your phone or

00:32:07.640 --> 00:32:11.079
desktop or whatever, your listing is going to

00:32:11.079 --> 00:32:18.559
be 70 % to 80 % correct. That's probably as good

00:32:18.559 --> 00:32:20.940
as they are right now. There are some nuances,

00:32:21.019 --> 00:32:23.319
and that includes you having to go in and correct

00:32:23.319 --> 00:32:26.539
a few minor tweaks here and there. We're not

00:32:26.539 --> 00:32:32.650
at the point yet where it does 100%. build your

00:32:32.650 --> 00:32:35.589
own and silo it to your just yourself and code

00:32:35.589 --> 00:32:38.769
it yourself you are not never going to be 100

00:32:38.769 --> 00:32:42.990
best of the best listings at present state now

00:32:42.990 --> 00:32:45.549
will that percentage increase over time well

00:32:45.549 --> 00:32:48.950
absolutely but we're not there yet all right

00:32:48.950 --> 00:32:51.170
i tried i'm still an f student on ebay and i'm

00:32:51.170 --> 00:32:53.819
i guess i'm Until something else stupid comes

00:32:53.819 --> 00:32:56.119
along that everybody's using. I'm stuck here.

00:32:56.220 --> 00:32:58.380
It's my job to crush your dreams, Mike. It's

00:32:58.380 --> 00:33:01.079
my job. Listen, the day will come when I'm no

00:33:01.079 --> 00:33:03.019
longer an F student and it is what it is. So

00:33:03.019 --> 00:33:04.660
we appreciate you all listening or watching over

00:33:04.660 --> 00:33:06.180
on YouTube. We'll talk to you all next week's

00:33:06.180 --> 00:33:08.779
episode. Thanks for listening to another episode

00:33:08.779 --> 00:33:11.400
of the Reseller's Mindset Podcast. Today's full

00:33:11.400 --> 00:33:13.680
episode and all previous episodes are available

00:33:13.680 --> 00:33:16.160
to all YouTube members along with the weekly

00:33:16.160 --> 00:33:18.920
Zoom call and private Discord. Head on over to

00:33:18.920 --> 00:33:21.720
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00:33:21.720 --> 00:33:23.759
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