WEBVTT

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Welcome back to another episode of the Reseller's

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Mindset Podcast. My name is Mike, also known

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as the Used Book Guy on YouTube, along with my

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friend and fellow full -time reseller, Johnny

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B. We help people start and grow their reselling

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businesses from the ground up. We also have a

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weekly Zoom call and private Discord for all

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YouTube members. Head on over to youtube .com

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backslash usebookguy to join the channel and

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gain access to the full -length podcast, Zoom

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call, and private Discord today. Let's get into

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this week's episode. What is up, everybody? Welcome

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to another episode of Reseller's Mindset Podcast.

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Mike, next to this guy, Johnny, as always. Why

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do... public or the majority of public hate resellers

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is the topic and i'm going to start off because

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i recently have had a real in -life irl experience

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that can pertain to this topic today that's why

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it was on my head so yesterday did you get egged

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no i went to a book sale right so i go to a book

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sale and gotta wait in line you gotta get there

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a little bit ahead of time to get your spot in

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line and uh first people first group of people

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in line They go to all the book sales, right?

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It's like 10 of them. Second people in line were

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a bookstore owner, a bookstore in my area, their

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owner. I'm third, I'm tied for third with some

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old guy we met, like we were walking up like

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next to each other and we were joking with each

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other like, oh, maybe we should run to get ahead

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of the other. So I was tied for third in line,

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right? So the way this kind of panned out was.

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The first group goes to all the book sales. There's

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10 of them. They're completely rude. They're

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completely ignorant. They throw their boxes all

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over the floors. They got their bags all over

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the floors. The sales up on their phone to 10

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,000. So believe it or not, the second person,

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the store owner in line owns a bookstore and

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just got to talking. And they're like, yeah,

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we don't allow scanners in our bookstore. oh

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my god right you're just like sorry well listen

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i'm a scanner so i don't care i'll have a conversation

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i'll strike up a conversation with anybody i'm

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like all right fill me in here like a democrat

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and republican get together like fill me in here

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right like i scan like you mean i can't come

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in your store and scan and the answer was well

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most people that come in and scan leave the place

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a mess true and they had real life experiences

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in the store where people groups of people would

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come in and scan like the people that were first

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in line at this book sale i don't give a shit

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if they're listening to this because they have

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no common courtesy or decency um and they're

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at all the book sales i've gone to this year

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so far they're there and i don't there's no other

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way to describe it besides just idiot idiocracy

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at its finest like there's no common courtesy

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there's no self -respect or respect for others

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around you. And I 100 % get why people don't

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like resellers. And this is just in the book

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space. We're not talking, listen, go to a Goodwill

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Benz. You want to see chaos? You want to see

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people fighting over the dumbest, nastiest stuff

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out there? Resellers are it. Like that, I 100%,

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and we're not even, we haven't even gotten into

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the idea of scalping and overcharging for items

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that you can't get in other places. I'm talking

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about the, Common core decencies of being a human

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being. Where in the world have we gone wrong

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as resellers that we no longer can treat others

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with respect or the items we're trying to look

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through with respect? We just don't care because

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this is the last sale on the planet earth. And

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if we don't get what we can get here, we're going

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to be living under the underpass. So I hate to

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break it to you. Most people that act like this

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make no type of damn money, right? Then you're

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not making no money. So from my bookstore days,

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I had a family of three. Actually, it was more

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than three at times. She would bring in for fun

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to my bookstore family members and they would

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shop. However, after the third time of this family,

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I had to have words with them. Like, I love you

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guys buying boxes. I would love for you to come

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every day. I love it. But the mess you leave

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afterwards is like a hurricane. And it takes

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me about an hour to fix because you go to every

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single bookshelf. And you pull out and you reverse

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books and you leave them on the floor, this,

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that, and the other. You're already getting a

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good deal. And I love you guys for buying books.

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But if you could just put them back the way you

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found them after you're done, I would appreciate

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and save me more time. And hell, I'll even give

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you a little bit of a discount, more so than

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I've already been giving you. Please and thank

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you. Because they would. They would come in,

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three or four of them at a time. Her aunt would

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come in. Her cousin would come in. They'd come

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to my store for fun. They'd do this every Saturday.

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But after the third time of me fixing their little

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mess, I had it. If they were doing it again,

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I would say, you're banned from my store. It's

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not worth the $20 you spent. You're just banned.

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Go away. Never come back again. So I get how

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that bookstore woman feels. I really do. Because

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it is exasperating. making your bookstore nice

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and tidy, and then having a hurricane person

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come in. Now, my children's area, I planned on

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this. That could be a mess all day. It was supposed

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to look like a mess. It didn't matter what the

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kids did to it because they're kids, right? They're

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going to make a mess no matter what. So that

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was fine. But outside of that, the rest of my

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bookstore, everything was nice and neat. Everything

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was aligned. And it was, I could see their point

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about scanners, but that goes beyond scanners.

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That's just humans. Yeah, I mean, think about

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all the, I'm in thrift stores. four or five days

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a week and you can tell these yeah the employees

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don't put things out nicely but how many of this

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stuff is just flipped upside down the barcodes

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are showing doesn't matter whether it's books

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board games there's stuff everywhere board games

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are open it's it is complete chaos and it's tough

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because i i treat people and things the way i

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would like to be treated and i know that's not

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a character trait and a lot of people maybe i

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was just raised differently and i kind of like

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it's funny i said to the the lady i said you

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know well i'm trying to make scanners great again

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right like i want i want us to be seen in a different

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light um msga because it is a you know it's a

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negative connotation because johnny if i walk

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into that place right and i'm gonna leave everything

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my my thing is i'll leave it nicer than when

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i came in And I go in and I'm just like, hey,

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I'm here scanning. And I get thrown out because

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some other idiotic resellers just come in and

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destroy the place. They're all the same. They're

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all the same. All these scanners are the same.

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I'm changing categories. What category has the

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nicest, cleanest, respectable resellers? That's

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the category I'm in. Because they're heavy. You're

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not going to move it. Yeah, Jameson, I'm going

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to be reaching out so I can start flipping furniture

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from the curb. Dude, it pisses me off. You know,

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I'm angry for the libraries and the thrift stores

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because they have to deal with, like you said,

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cleaning up the mess. Yeah. And we shouldn't

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treat things that way. And I'd be pissed off

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too. I'd be like, get out of here. It's the same

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to me as you taking your candy wrappers to the

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movie theater and on the floor. What's up, Amazon

00:07:35.000 --> 00:07:36.920
tellers? We wanted to take a second to talk about

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GoToLister, the software me and Johnny both use

00:07:39.579 --> 00:07:42.040
to list and manage our inventory and grow our

00:07:42.040 --> 00:07:44.740
businesses. With the fastest listing speeds out

00:07:44.740 --> 00:07:47.139
there and built -in profit analytics, it's a

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no -brainer. Easily and quickly have items available

00:07:50.019 --> 00:07:53.279
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00:07:53.279 --> 00:07:55.879
items with its built -in smart pricing. Make

00:07:55.879 --> 00:07:58.480
sure to check out the 30 -day free trial at gotolister

00:07:58.480 --> 00:08:01.399
.com backslash Mike or using the link in the

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description below. chewing the seeds and just

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i paid to be able to drop it on the floor you

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did did you really now there's a trash can right

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outside could you not do the decency and just

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carry it with you and throw it away on your way

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out yeah asshole oh man and then then we get

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into the the conversation of every holiday season

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there's these hot toys right and or there's this

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hot concert ticket right and everybody wants

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it and what happens here the scalpers right us

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resellers We got the automated bots. So like

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once they're in stock, they're bought by somebody

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who's going to sell them for five X, you know,

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the price of what they are. And I mean, that's

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just supply and demand, but that would piss me

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off. Like I think about things like if I really

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wanted something and it was coming out and I

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couldn't get it because Johnny bought. a thousand

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of them, the second they went live, because that's

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what the automated bots do. You literally have

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your credit card information. It buys all of

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them once they're available. You don't have to

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do anything. Then there's no shopper, normal

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person like me to ever get ahold of one of these

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things. So I would be pissed off, right? Especially

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if I had a kid and they really wanted this toy

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and it's a hot toy. And unfortunately, like that's

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kind of become the reality of these hot items

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every season is it's all bought by resellers

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and sold at a crazy markup. But people pay the

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crazy markup. So the resellers are always going

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to continue to do this. But I agree. I mean,

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that's a frustrating part of it. Now, here's

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where we get into this gray area and an ethical

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area, like during the chlorine and the COVID

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times, people are buying the sanitizers and the

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mask and doing the huge markup like you're talking

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about. They are doing the act of reselling, but

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should they? It's supply and demand, but it's

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also like shady tactics to get your hands on

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the stuff to begin with, right? So it's like,

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well, Johnny will tell me, well, Mike, they're

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willing to pay $3 ,000 for the PlayStation 6

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and I can get them endlessly at $500. Like, why

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am I doing something wrong if somebody's willing

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to pay this price? And you're right. It's like,

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it's not 100 % like out of bounds because at

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the end of the day. country runs on a free market.

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Yeah. If somebody wants to pay whatever the price

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is, then so be it. But the general public in

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the most case can't pay that price. So they feel

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like they're getting short change, which in turn

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makes all of us scumbags. And at the end of the

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day, I mean, I can't really, I can say what I

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do in my business practices, right? Like I, I

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told the bookstore owner, like, Hey, you know,

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not all of us are like that. Unfortunately, what's

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the saying? Like a few bad apples spoil the bunch.

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I think, in reselling it's more than a few because

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i've seen them in all walks of life in all thrift

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stores um it just it gives everybody a bad name

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i try not to ever be that person and i try to

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treat others and the stores i'm in as if it were

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my own right like if i had this store and i was

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you know doing the books like i would want it

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to look a certain way i can't tell you how many

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times i go in the store and for her i didn't

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alphabetize or categorize my thing mine was by

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type for her her hour of labor would have been

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two yes every one of mine yeah so i her her gripe

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is legit it is i mean and most gripes are legit

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because it's just uh spending an extra second

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i think dude we reset this stuff is everywhere

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so why do we have to go in and just be like the

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tasmanian devil dude like everything is just

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chaos i go into these i mean we say in and out

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but there's in and out tasmanian devil then there's

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in and out decent human being Yeah, I mean, if

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you're watching on YouTube, some of the shelves

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look like the book piles that are behind me.

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There's books all over the place. And you know,

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when they put them out, Johnny, they were stacked,

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at least standing up with the spine showing out.

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So you can tell instantly whether some scumbag

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reseller has been in there already because you're

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like, well, here we go. Look at the look at the

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shelf. You can see for sure, especially for some

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reason, booksellers are some of the slobbiest

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sourcers out there. And slobbiest is not even

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a word, but I just made it up. yeah i mean there's

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an unwritten etiquette you should do for for

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you as a business owner and as a reseller and

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the decency to put stuff at least back on the

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same shelf and at least mostly in the same way

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you found it because you're you would have maybe

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taken some stuff from the shelf so it's not going

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to look exactly the same um but you got to think

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about the $10 hour employee back there or the

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store owner themselves. They're a business owner

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too. So would you do this to another business

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owner? Apparently some of you do, but let's not

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step on the business owners or the poor little

00:12:47.990 --> 00:12:50.909
$10 employee an hour person. They don't need

00:12:50.909 --> 00:12:53.210
to be stepped on. They work really hard as well.

00:12:54.250 --> 00:12:56.870
And as do you. So let's just show them the common

00:12:56.870 --> 00:12:58.990
decency of treat others how you would like to

00:12:58.990 --> 00:13:01.549
be treated. Really? It's never going to happen,

00:13:01.610 --> 00:13:04.509
man. And I'm a firm believer in karma. What goes

00:13:04.509 --> 00:13:07.950
around comes around. But I think just the category

00:13:07.950 --> 00:13:12.309
of reselling overall, I mean, it's rough out

00:13:12.309 --> 00:13:15.669
there in the streets. It is rough in the streets.

00:13:15.970 --> 00:13:18.009
It's rough in the streets. It's tough in the

00:13:18.009 --> 00:13:21.269
streets. I mean, we're clawing and scratching

00:13:21.269 --> 00:13:24.490
to make any type of money. But we just get this

00:13:24.490 --> 00:13:27.970
endless rat race of we never have any money.

00:13:28.409 --> 00:13:31.649
even though we have the highest ROI of any business

00:13:31.649 --> 00:13:34.490
model in the history of the universe. And we

00:13:34.490 --> 00:13:38.289
can't take two seconds to just treat things,

00:13:38.529 --> 00:13:41.289
treat ourselves, treat other people with the

00:13:41.289 --> 00:13:44.590
respect. And if you don't believe me, go to your

00:13:44.590 --> 00:13:47.210
next local library sale. Now, I don't care if

00:13:47.210 --> 00:13:49.210
you don't even sell books, go to your next local

00:13:49.210 --> 00:13:52.750
library sale. You get there, I'll say, get there

00:13:52.750 --> 00:13:55.210
15 minutes ahead of time, all right? So you're

00:13:55.210 --> 00:13:56.789
not there super early, you're not there super

00:13:56.789 --> 00:14:01.950
late. And watch the chaos in Zoom that comes

00:14:01.950 --> 00:14:06.190
with these crazy, stupid booksellers that probably

00:14:06.190 --> 00:14:08.429
aren't making any real money. Because I'll tell

00:14:08.429 --> 00:14:10.830
you right now, if you got 10 people in there

00:14:10.830 --> 00:14:13.309
scanning with you and their family and friends,

00:14:13.529 --> 00:14:17.929
you are not making 10 times the income that you

00:14:17.929 --> 00:14:21.909
can afford to support 10 people. So I don't know,

00:14:21.909 --> 00:14:24.610
man. I hate it. I really hate it. I got one for

00:14:24.610 --> 00:14:29.519
you. So it's the same library sale I'm going

00:14:29.519 --> 00:14:31.220
to in a couple weeks because they're doing their

00:14:31.220 --> 00:14:34.080
once every six months sale. But I forget which

00:14:34.080 --> 00:14:37.100
one it was, but I think it was the second time

00:14:37.100 --> 00:14:39.240
I went to this one. And I'm very friendly with

00:14:39.240 --> 00:14:43.600
the librarians. One of their patrons, we'll call

00:14:43.600 --> 00:14:46.080
them that, was complaining about me because I

00:14:46.080 --> 00:14:48.659
was scanning books. And they're like, we don't

00:14:48.659 --> 00:14:51.220
care. And he was like, what do you mean you don't

00:14:51.220 --> 00:14:53.399
care? He's scanning books. And he's taking all

00:14:53.399 --> 00:14:56.429
the books from us readers. look at the amount

00:14:56.429 --> 00:14:58.090
of books in your hand. Look at the amount of

00:14:58.090 --> 00:15:00.129
books in his cart. I was so proud of the little

00:15:00.129 --> 00:15:02.350
librarians defending me. She told me this afterwards

00:15:02.350 --> 00:15:05.970
and is like, he spends more money than all of

00:15:05.970 --> 00:15:08.629
you others combined. And our goal is to raise

00:15:08.629 --> 00:15:11.789
money for the sale. If you were to buy more,

00:15:11.889 --> 00:15:14.850
maybe we'd be more concerned. I was like, damn,

00:15:15.230 --> 00:15:17.750
wow. That's better than I could have put it.

00:15:17.970 --> 00:15:19.730
But see the difference here, Johnny, is if that

00:15:19.730 --> 00:15:22.070
person would have came up to you. and said, hey,

00:15:22.129 --> 00:15:23.509
what are you doing? You're going to have an open

00:15:23.509 --> 00:15:25.409
conversation, right? The kind of people we're

00:15:25.409 --> 00:15:28.190
talking about, they don't talk to nobody else.

00:15:28.250 --> 00:15:30.169
They just accept the fact, hey, I'm just an ignorant

00:15:30.169 --> 00:15:32.169
person and everybody with me is ignorant. So

00:15:32.169 --> 00:15:34.389
we don't care. Don't talk to us. Don't bother

00:15:34.389 --> 00:15:36.250
us. We're here to get our stuff and get out and

00:15:36.250 --> 00:15:38.190
leave everything a mess. Like that's just the

00:15:38.190 --> 00:15:40.070
facts of it. These people don't, they're not

00:15:40.070 --> 00:15:42.210
even willing to have open dialogue about what

00:15:42.210 --> 00:15:44.789
they do because at the end of the day, they are

00:15:44.789 --> 00:15:48.250
embarrassed about themselves, their shitty business

00:15:48.250 --> 00:15:51.720
model and their shitty. human etiquette model,

00:15:51.940 --> 00:15:54.360
because it all sucks. When you act like that,

00:15:54.480 --> 00:15:56.440
you're going to, it's going to come back to you

00:15:56.440 --> 00:15:58.460
one way or another. And it's not just that aspect

00:15:58.460 --> 00:16:00.559
of your life. It's not like when I go out reselling,

00:16:00.639 --> 00:16:02.820
I'm just a total D bag. And then I come home

00:16:02.820 --> 00:16:04.519
and I'm just this bubbly, lovely guy that does

00:16:04.519 --> 00:16:06.840
YouTube and podcasts, right? No, that is an actual

00:16:06.840 --> 00:16:09.679
reflection of everything you do every single

00:16:09.679 --> 00:16:12.240
day. You're a scumbag throughout every, I don't

00:16:12.240 --> 00:16:13.940
even care, dude. I'm going off the deep end here

00:16:13.940 --> 00:16:16.340
because I'm so frustrated, right? I don't know

00:16:16.340 --> 00:16:18.480
why I chose to sell books and get involved with

00:16:18.480 --> 00:16:21.000
this ragtag group of people who don't treat things

00:16:21.000 --> 00:16:23.440
properly when all you have to do is stack the

00:16:23.440 --> 00:16:26.000
damn book back on top. Funny part is, we go into

00:16:26.000 --> 00:16:27.879
the book sale. It's down in the basement. They

00:16:27.879 --> 00:16:30.360
all run down, 30 boxes all over the place. And

00:16:30.360 --> 00:16:32.500
I go, I scan my stuff. I go over and look at

00:16:32.500 --> 00:16:35.620
the shelves. Ah, yeah, dude. I mean, you couldn't.

00:16:35.940 --> 00:16:37.759
If you were a betting man, you bet your whole

00:16:37.759 --> 00:16:40.019
life savings that these shelves were an absolute

00:16:40.019 --> 00:16:45.179
mess. that quick probably within 15 minutes of

00:16:45.179 --> 00:16:48.179
the hours set it up and within two minutes destroyed

00:16:48.179 --> 00:16:50.960
every single person that now lives in the neighborhood

00:16:50.960 --> 00:16:54.179
the library that goes to the library on a weekly

00:16:54.179 --> 00:16:57.220
monthly basis with their kids decides hey it's

00:16:57.220 --> 00:16:59.879
our local library sale let's go support our local

00:16:59.879 --> 00:17:02.320
library they go in they're not getting there

00:17:02.320 --> 00:17:03.919
when it opens to get there sometime later in

00:17:03.919 --> 00:17:09.480
the day the place is a mess well of course everybody

00:17:09.480 --> 00:17:13.230
hates us I mean, come on. I would hate us too.

00:17:13.930 --> 00:17:16.789
And I think the general public perception of

00:17:16.789 --> 00:17:20.430
us is every 80s movie, guy in a trench coat in

00:17:20.430 --> 00:17:22.390
an alley, hey, you want to buy some watches?

00:17:22.630 --> 00:17:25.390
Or the guy in prison, I got what you need. You

00:17:25.390 --> 00:17:27.430
just need to ask. I think that's how they view

00:17:27.430 --> 00:17:31.289
us. There's these shady, slimy greaseball in

00:17:31.289 --> 00:17:35.579
an alley or in the prison kind of people. And

00:17:35.579 --> 00:17:38.079
to be fair, that's all they've been exposed to.

00:17:38.140 --> 00:17:40.140
Thanks, 80s movies. You've ruined it for all

00:17:40.140 --> 00:17:45.000
of us. But I do. I think they think of us as

00:17:45.000 --> 00:17:48.240
slimy or these creatures that are nefarious or

00:17:48.240 --> 00:17:53.140
not as bad as like a mafia type people, but just

00:17:53.140 --> 00:17:56.000
untrustworthy people. We come off as untrustworthy.

00:17:56.259 --> 00:17:59.119
And I don't know how to change their mind other

00:17:59.119 --> 00:18:03.140
than lead by example. I do business with you.

00:18:03.220 --> 00:18:07.279
I'm a trustworthy guy. I don't lie to you. That's

00:18:07.279 --> 00:18:09.000
the other thing, lie. I don't want people to

00:18:09.000 --> 00:18:15.480
lie, but they do. If you're trustworthy and you

00:18:15.480 --> 00:18:17.940
lead by your actions and your word, because your

00:18:17.940 --> 00:18:20.640
word should be your bond in this business, I

00:18:20.640 --> 00:18:23.319
think you will slowly not change the world, but

00:18:23.319 --> 00:18:25.700
at least change the people you associate with's

00:18:25.700 --> 00:18:28.319
viewpoint of you and resellers as a whole. So

00:18:28.319 --> 00:18:31.400
lead by example here. I agree. I think another

00:18:31.400 --> 00:18:34.720
thing we run into as resellers is we'll go to

00:18:34.720 --> 00:18:39.079
somebody's yard sale or garage sale and we're

00:18:39.079 --> 00:18:40.599
always trying to haggle for something, even though

00:18:40.599 --> 00:18:42.700
we can make our money. I'm not saying don't haggle.

00:18:42.779 --> 00:18:45.920
I'm just saying you're looking stuff up on your

00:18:45.920 --> 00:18:47.940
phone right in front of the person and they're

00:18:47.940 --> 00:18:49.539
like, well, this person's reselling it. You don't

00:18:49.539 --> 00:18:51.740
even have a conversation. You just literally,

00:18:51.880 --> 00:18:55.779
I always think whenever anybody has asked me

00:18:55.779 --> 00:18:58.700
exactly what I do and why I do it. If you give

00:18:58.700 --> 00:19:00.539
them an honest answer, I straight up tell people,

00:19:00.660 --> 00:19:02.519
this is what I do full time. This is literally

00:19:02.519 --> 00:19:05.119
the income that supports me, my wife, and my

00:19:05.119 --> 00:19:08.180
cats, right? Nobody's ever going to give me shit

00:19:08.180 --> 00:19:10.900
after I say that. Because, hey, all right, this

00:19:10.900 --> 00:19:12.900
dude, this is his business, right? That changes

00:19:12.900 --> 00:19:15.859
the script as somebody like Johnny who rolls

00:19:15.859 --> 00:19:18.700
up with his backwards cap on. He's got his volume

00:19:18.700 --> 00:19:20.900
on 10 ,000. He's probably listening to some type

00:19:20.900 --> 00:19:23.619
of, I don't know, Texas country line step song.

00:19:23.880 --> 00:19:25.900
He's looking stuff up on eBay. And then he wants

00:19:25.900 --> 00:19:28.319
to give you a dollar for your PlayStation 5 that

00:19:28.319 --> 00:19:31.480
you got at the yard sale for $500. And then that

00:19:31.480 --> 00:19:35.359
just sours them forever for resellers. Why would

00:19:35.359 --> 00:19:37.880
I spend a dollar? I want it for 50 cents. See,

00:19:37.940 --> 00:19:40.180
that's what I'm saying. sticking it under your

00:19:40.180 --> 00:19:43.740
shirt to get it for nothing. I think we can do

00:19:43.740 --> 00:19:45.960
better as an overall group of reselling, but

00:19:45.960 --> 00:19:47.480
at the end of the day, we're never going to reach

00:19:47.480 --> 00:19:50.740
the people that act this type of way. Those people

00:19:50.740 --> 00:19:53.279
don't care. No, they're a lost cause. And unfortunately,

00:19:53.720 --> 00:19:55.960
we get lumped in with them. And that's how people

00:19:55.960 --> 00:19:59.819
will associate us until we ourselves prove otherwise

00:19:59.819 --> 00:20:02.059
to them, the people that have had this exposure.

00:20:02.640 --> 00:20:06.180
And is it fair? Absolutely not. We're not all

00:20:06.180 --> 00:20:10.539
the same, but it's... You know how people analyze

00:20:10.539 --> 00:20:12.539
a neighborhood and they say that's a bad neighborhood?

00:20:12.680 --> 00:20:15.099
Is everyone in that bad neighborhood actually

00:20:15.099 --> 00:20:17.660
bad? Absolutely not. There's great people there.

00:20:17.900 --> 00:20:20.619
But the whole neighborhood is deemed as a bad

00:20:20.619 --> 00:20:23.259
neighborhood by everybody else. It's exactly

00:20:23.259 --> 00:20:25.700
what this is. It is. It's like that one gang

00:20:25.700 --> 00:20:27.799
of 10 kids that just completely destroyed the

00:20:27.799 --> 00:20:31.819
place, right? I will say this. On the flip side

00:20:31.819 --> 00:20:35.140
of this is see it as an opportunity. Because

00:20:35.140 --> 00:20:37.619
if you do things the right way, you treat people

00:20:37.619 --> 00:20:40.970
with respect. opportunities will open, relationships

00:20:40.970 --> 00:20:42.970
will happen that you otherwise never would have

00:20:42.970 --> 00:20:45.569
had if you went in and you were just that person

00:20:45.569 --> 00:20:48.089
that did not care. And I'll tell you right now,

00:20:48.250 --> 00:20:50.210
I don't even care. Like I said, I don't care

00:20:50.210 --> 00:20:51.730
if that group of people is listening to this

00:20:51.730 --> 00:20:54.490
podcast. I was probably in there for 20 minutes

00:20:54.490 --> 00:20:57.430
and I didn't go for things they went for. And

00:20:57.430 --> 00:21:00.109
I guarantee I probably made enough profit to

00:21:00.109 --> 00:21:02.529
cover five of those people. And I was in there

00:21:02.529 --> 00:21:04.650
for 20 minutes versus probably the three hours

00:21:04.650 --> 00:21:08.069
they were in there for. And I see it as a chance

00:21:08.069 --> 00:21:11.809
to, Say, OK, I'm doing things the right way and

00:21:11.809 --> 00:21:15.650
this is me. So maybe I open another door or the

00:21:15.650 --> 00:21:18.069
person working a library sale says, hey, you

00:21:18.069 --> 00:21:20.710
know, this guy actually is reasonable, right?

00:21:20.809 --> 00:21:22.670
You know, he treats things with respect. He's

00:21:22.670 --> 00:21:25.130
not trying to haggle me on anything. And you

00:21:25.130 --> 00:21:26.869
could say the same for walking up to a garage

00:21:26.869 --> 00:21:29.029
sale. Hey, good morning. You know, how's it going?

00:21:29.269 --> 00:21:31.009
You buy a few things. You got any more of this

00:21:31.009 --> 00:21:33.470
stuff, right? Like you kind of you have a chance

00:21:33.470 --> 00:21:35.609
to open that extra door versus just being the

00:21:35.609 --> 00:21:37.589
person that walks in is like, I'll give you three

00:21:37.589 --> 00:21:39.579
dollars for this. And then you just take it and

00:21:39.579 --> 00:21:41.180
go. You go and you have a little, hey, how's

00:21:41.180 --> 00:21:43.920
it going? Chat it up, whatever it's about, small

00:21:43.920 --> 00:21:46.359
talk. Then that kind of gives you a chance to

00:21:46.359 --> 00:21:48.900
maybe they got more of this stuff inside the

00:21:48.900 --> 00:21:51.640
house. If you just walk up to any garage sale

00:21:51.640 --> 00:21:53.859
and say, hey, you got video games in the house?

00:21:53.960 --> 00:21:55.619
They're going to tell you to beat it. You just

00:21:55.619 --> 00:21:57.359
walked up and the first words out of your mouth

00:21:57.359 --> 00:22:03.960
are that. Nothing works like that. Right. I'm

00:22:03.960 --> 00:22:06.480
especially nice to librarians, I will say this,

00:22:06.660 --> 00:22:09.339
because, God, those ladies work very hard and

00:22:09.339 --> 00:22:12.259
they get very, very little. It is a labor of

00:22:12.259 --> 00:22:14.599
love for those people. It is not the paycheck,

00:22:14.740 --> 00:22:16.640
I promise you that. They love what they do, though.

00:22:16.779 --> 00:22:20.079
But that notwithstanding, they tend to be older

00:22:20.079 --> 00:22:23.660
and they're dealing in books. And books, if you

00:22:23.660 --> 00:22:26.140
haven't guessed by now, are pretty heavy. So,

00:22:26.180 --> 00:22:30.279
yeah, I'll help them with even when I'm doing

00:22:30.279 --> 00:22:34.079
like a... backroom access or coming in after

00:22:34.079 --> 00:22:35.940
the sale to clean them out, I'll help them out

00:22:35.940 --> 00:22:37.740
a little bit, like clean up and stuff. And that

00:22:37.740 --> 00:22:39.660
goes a long way. You know what I get out of this?

00:22:39.839 --> 00:22:42.680
Cookies, man. Lots of cookies. I love cookies

00:22:42.680 --> 00:22:45.619
and they love to bake and it's a good deal. And

00:22:45.619 --> 00:22:47.339
if you love cookies too, you'll help out the

00:22:47.339 --> 00:22:49.319
librarians. That's my story and I'm sticking

00:22:49.319 --> 00:22:53.039
to it. I got a better story for you. If they

00:22:53.039 --> 00:22:55.500
actually had the picture of the old lady that

00:22:55.500 --> 00:22:57.240
owned the thrift store, these people wouldn't

00:22:57.240 --> 00:22:59.950
care. These people we're talking about. They're

00:22:59.950 --> 00:23:04.710
a lost cause. There's no saving. What is the

00:23:04.710 --> 00:23:07.410
world coming to, Mike? Johnny, we can't save

00:23:07.410 --> 00:23:10.170
them all. And that's a harsh reality when it

00:23:10.170 --> 00:23:13.009
comes to reselling and trying to help people

00:23:13.009 --> 00:23:17.829
and trying to be just a good human being in the

00:23:17.829 --> 00:23:21.049
space, right? Like we can't, there's always going

00:23:21.049 --> 00:23:24.420
to be bad apples. And unfortunately it only takes

00:23:24.420 --> 00:23:27.039
one or two to spoil it for the bunch. In our

00:23:27.039 --> 00:23:29.420
case, you can even go on like book sale finder.

00:23:29.420 --> 00:23:31.279
Now it's like the big website shows you all those.

00:23:31.500 --> 00:23:33.980
Some of these sales will have them big, bold

00:23:33.980 --> 00:23:37.160
letters, no scanners allowed. Even if me and

00:23:37.160 --> 00:23:42.960
Johnny show up and say, Hey, we are willing to,

00:23:43.019 --> 00:23:45.740
we're going to scan and we're going to spend

00:23:45.740 --> 00:23:49.099
$2 ,000. They, like Johnny said, they don't want

00:23:49.099 --> 00:23:52.319
to deal with the potential chaos. that we are

00:23:52.319 --> 00:23:54.960
going to leave behind because a few idiots came

00:23:54.960 --> 00:23:58.059
along somewhere along the road and just completely

00:23:58.059 --> 00:24:01.480
destroyed it for everybody see on those i go

00:24:01.480 --> 00:24:03.819
in like terminator 2 and just scan with my eyes

00:24:03.819 --> 00:24:09.200
like ebay ebay ebay ebay but anyway um i want

00:24:09.200 --> 00:24:12.240
to talk about on this note the language we use

00:24:12.240 --> 00:24:16.200
when we talk to people um i think just as important

00:24:16.200 --> 00:24:20.039
as the visual and touching stuff how we engage

00:24:20.039 --> 00:24:24.000
with librarians, store owners, even the store

00:24:24.000 --> 00:24:26.819
workers goes a long way in our business. And

00:24:26.819 --> 00:24:29.240
I've seen some people treat these people like

00:24:29.240 --> 00:24:31.579
garbage in and out of reselling, just people

00:24:31.579 --> 00:24:37.900
shopping in general. Why? Why? Most of the time,

00:24:37.900 --> 00:24:40.799
95 % of the cases, that person's just doing their

00:24:40.799 --> 00:24:43.460
job and you're coming over there with an attitude,

00:24:43.539 --> 00:24:46.720
first of all, or you're mad about something you

00:24:46.720 --> 00:24:50.099
didn't like. And you need to exasperate in loud

00:24:50.099 --> 00:24:54.380
words and language to these people your concerns.

00:24:56.400 --> 00:25:02.880
Why are we loud? First of all. And two, I think

00:25:02.880 --> 00:25:07.460
it's because we're in a rush. And the only way

00:25:07.460 --> 00:25:10.400
we feel we can get a point across quickly is

00:25:10.400 --> 00:25:14.339
to be loud. And get our way. To me, that's the

00:25:14.339 --> 00:25:17.440
same as a child throwing a tantrum and crossing

00:25:17.440 --> 00:25:19.339
their arms and holding their breath until they

00:25:19.339 --> 00:25:23.279
turn blue, right? I see this all the time. And

00:25:23.279 --> 00:25:25.500
I kind of am guilty of this, like when I have

00:25:25.500 --> 00:25:28.259
to call in customer service and complain. I'm

00:25:28.259 --> 00:25:30.500
not in the best frame of mind when that person

00:25:30.500 --> 00:25:32.880
finally answers after me spending 30 minutes

00:25:32.880 --> 00:25:34.940
listening to the same repetitive music and our

00:25:34.940 --> 00:25:38.779
robots. You're number 92 in line. I'm not in

00:25:38.779 --> 00:25:42.700
a good place when, I don't know. Sally from Timbuktu

00:25:42.700 --> 00:25:44.980
answers the phone. Hello, how can I help you?

00:25:45.880 --> 00:25:47.640
You're going to help me right now because I want

00:25:47.640 --> 00:25:51.819
to get my way and I need my money now. Everybody's

00:25:51.819 --> 00:25:56.319
that way. It's even me. And I should take a pause.

00:25:56.339 --> 00:25:58.119
Remember, this is another human being across

00:25:58.119 --> 00:26:00.819
the phone or in front of me if you're doing this

00:26:00.819 --> 00:26:04.279
in person or wherever. And we can speak calm

00:26:04.279 --> 00:26:09.519
and resolute without being loud and rude, honestly.

00:26:11.000 --> 00:26:12.480
It's right, too. And I think about this with

00:26:12.480 --> 00:26:17.200
the libraries I work with. And listen, I am not

00:26:17.200 --> 00:26:19.880
articulate by any stretch of the imagination.

00:26:20.200 --> 00:26:22.759
I can't pronounce a lot of these weird books.

00:26:22.920 --> 00:26:25.559
I say things because I was born and raised in

00:26:25.559 --> 00:26:29.519
Philly, like use, right? Use. I don't say John

00:26:29.519 --> 00:26:31.799
anymore. You know, I don't say those types of

00:26:31.799 --> 00:26:34.720
things, but I do say use all the time. And I

00:26:34.720 --> 00:26:38.410
have so many deficiencies in my vocabulary. And,

00:26:38.410 --> 00:26:40.049
you know, when I have conversations with some

00:26:40.049 --> 00:26:41.890
of these people, like some of these librarians,

00:26:41.890 --> 00:26:44.589
like, dude, books are their life, right? And

00:26:44.589 --> 00:26:48.990
here I am. I know nothing about nothing, right?

00:26:49.170 --> 00:26:52.670
So I approach every situation, not taxfully,

00:26:52.750 --> 00:26:54.769
but just like, this is who I am, right? So I

00:26:54.769 --> 00:26:56.869
don't have to put on like any type of show and

00:26:56.869 --> 00:26:59.250
explaining things and having that conversation

00:26:59.250 --> 00:27:01.690
with somebody that's a potential relationship

00:27:01.690 --> 00:27:04.190
like that for your business. It's all out there,

00:27:04.210 --> 00:27:06.750
right? Everybody knows I say use. Everybody at

00:27:06.750 --> 00:27:09.750
my library knows exactly what I do. I've literally

00:27:09.750 --> 00:27:14.230
shown them exactly what I do. And it's no longer

00:27:14.230 --> 00:27:17.769
a point of deflection. And I would hope that

00:27:17.769 --> 00:27:21.890
when they have their library sales and they see

00:27:21.890 --> 00:27:25.210
other scanners, that I give them a peace of mind

00:27:25.210 --> 00:27:28.200
that hopefully... Hey, we know exactly what that

00:27:28.200 --> 00:27:30.240
person's doing and why they're doing it, even

00:27:30.240 --> 00:27:31.859
though they'll never have a conversation with

00:27:31.859 --> 00:27:34.000
that scanner that comes in and completely destroys

00:27:34.000 --> 00:27:36.259
the place. I at least give them the mindset of,

00:27:36.319 --> 00:27:38.099
hey, you know, there's nice people out there

00:27:38.099 --> 00:27:40.559
scanning that are, you know, trying to make some

00:27:40.559 --> 00:27:44.259
money for them and their family. Yeah, I mean,

00:27:44.279 --> 00:27:47.519
I do think that goes a long way and it may not

00:27:47.519 --> 00:27:50.460
change the perception of all resellers, but it

00:27:50.460 --> 00:27:52.359
will certainly change the perception of you,

00:27:52.480 --> 00:27:57.430
the reseller. And. There's no monetary value

00:27:57.430 --> 00:28:01.430
though. And I find that they treat me like a

00:28:01.430 --> 00:28:04.130
businessman and they actually sometimes use those

00:28:04.130 --> 00:28:05.869
words. He's a businessman. They don't call me

00:28:05.869 --> 00:28:07.329
a reseller. They don't call me a bookseller.

00:28:07.410 --> 00:28:09.089
They call me a businessman because they realize

00:28:09.089 --> 00:28:11.170
after you've had a couple of conversations that

00:28:11.170 --> 00:28:14.390
that's what I am. It's just, I choose the business

00:28:14.390 --> 00:28:17.589
of reselling books or CDs or DVDs or whatever

00:28:17.589 --> 00:28:19.670
the case may be. There's one big problem with

00:28:19.670 --> 00:28:21.529
this, Johnny. We talk about the only reason we

00:28:21.529 --> 00:28:23.390
resell is to make money and everything we're

00:28:23.390 --> 00:28:26.509
talking about here. really doesn't have a monetary

00:28:26.509 --> 00:28:28.990
value to it right like us leaving the store in

00:28:28.990 --> 00:28:31.789
better condition or the same condition we went

00:28:31.789 --> 00:28:34.869
into it actually cost us time because if we spend

00:28:34.869 --> 00:28:36.829
an extra five seconds a minute to straighten

00:28:36.829 --> 00:28:39.349
the shelf we just wreck we are actually losing

00:28:39.349 --> 00:28:44.029
money but i do think that good people win and

00:28:44.029 --> 00:28:46.269
bad people eventually get bit in the ass one

00:28:46.269 --> 00:28:49.849
way or another to me that is opportunity investment

00:28:50.829 --> 00:28:53.710
And I will get the call when they get that extraordinary

00:28:53.710 --> 00:28:57.130
drop off that is too large for their library's

00:28:57.130 --> 00:28:58.910
back room that they don't want to take on versus

00:28:58.910 --> 00:29:02.670
the guy who didn't, who didn't provide any good

00:29:02.670 --> 00:29:05.170
karma, left the shelf in a mess, treated the

00:29:05.170 --> 00:29:07.210
library as disrespectful. You both shop there,

00:29:07.309 --> 00:29:08.789
right? Who's going to get the phone call? It's

00:29:08.789 --> 00:29:12.450
going to be me, not that guy. You're right, dude.

00:29:12.529 --> 00:29:15.250
So it's not a, again, it's not a monetary investment,

00:29:15.450 --> 00:29:17.490
but it is because it leads to an opportunity

00:29:17.490 --> 00:29:20.480
investment. But most people can't wrap their

00:29:20.480 --> 00:29:22.559
head around that. Right. They don't believe in

00:29:22.559 --> 00:29:24.339
magical fairy tales. What's behind door number

00:29:24.339 --> 00:29:26.640
two? But I'm telling you, it does exist. There

00:29:26.640 --> 00:29:28.779
are other resellers that go to my library sales,

00:29:28.960 --> 00:29:31.559
but who gets the call? I do. Oh, yeah, for sure.

00:29:31.680 --> 00:29:33.980
I mean, there's other people go to my library

00:29:33.980 --> 00:29:36.200
sales and good luck finding anything. But that's

00:29:36.200 --> 00:29:39.519
just the nature of, I don't know, being a nice

00:29:39.519 --> 00:29:41.920
human being and, you know, just being a respectful

00:29:41.920 --> 00:29:43.880
person and treating others the way you want to

00:29:43.880 --> 00:29:46.750
be treated. But at the end of the day. Most of

00:29:46.750 --> 00:29:50.190
us fail this on a daily basis. And it sucks that

00:29:50.190 --> 00:29:54.430
we get lumped in sometimes. But if there's ever

00:29:54.430 --> 00:29:57.130
an opportunity where I can be like, hey, you

00:29:57.130 --> 00:29:58.849
know how many people ask me, are you a book dealer?

00:29:59.009 --> 00:30:02.509
I'm like, no. And I don't, book dealer, I don't

00:30:02.509 --> 00:30:04.589
want no parts of it. Yeah, I got cocaine in these

00:30:04.589 --> 00:30:06.589
books. You're right. I'll piss off all the people

00:30:06.589 --> 00:30:08.490
that are like, I'm a book dealer, dude. Oh yeah,

00:30:08.670 --> 00:30:11.289
I'm a book dealer. I could care less. I'm living

00:30:11.289 --> 00:30:13.470
in new times here. You're all about collecting

00:30:13.470 --> 00:30:15.569
books. I'm about making damn money. So I'm not

00:30:15.569 --> 00:30:18.509
a book dealer. I get asked this all the time,

00:30:18.549 --> 00:30:19.710
especially when I go to somebody's library. It's

00:30:19.710 --> 00:30:22.450
a fair question because there are book dealers

00:30:22.450 --> 00:30:24.910
and they have their own little trade shows and

00:30:24.910 --> 00:30:29.980
stuff. I get why they ask this, but. I think

00:30:29.980 --> 00:30:31.619
about it like, who's coming to this small town

00:30:31.619 --> 00:30:34.180
besides resellers, not book dealers? I mean,

00:30:34.200 --> 00:30:36.819
think about it though. You got options here.

00:30:36.940 --> 00:30:39.480
Are you a book dealer? They ask me, am I a book

00:30:39.480 --> 00:30:42.960
dealer? I say yes. Or I go the no route. No,

00:30:43.079 --> 00:30:44.980
I do this full time to support my wife and my

00:30:44.980 --> 00:30:48.259
cats. What answer you think is going to get you

00:30:48.259 --> 00:30:49.920
a little bit more compassion at the end of the

00:30:49.920 --> 00:30:52.740
day? The yes to you're a book dealer or the yes

00:30:52.740 --> 00:30:55.319
or no, you're not a book dealer. And you give

00:30:55.319 --> 00:30:57.019
a little bit of backstory because that's the

00:30:57.019 --> 00:30:59.430
chance to kind of plug yourself. Come on, dude,

00:30:59.509 --> 00:31:03.009
this is a no brainer every single time. And how

00:31:03.009 --> 00:31:05.650
many relationships have we built off of avoiding

00:31:05.650 --> 00:31:08.150
the stereotypes? That's all this comes down to.

00:31:08.930 --> 00:31:11.950
Right. And it's kind of the idea of shop big

00:31:11.950 --> 00:31:14.329
business or shop local. What sounds more appealing?

00:31:14.430 --> 00:31:16.549
The shop local obvious does because you get the

00:31:16.549 --> 00:31:21.190
sense of a human being versus a nebulous boardroom

00:31:21.190 --> 00:31:25.140
director. Big gigantic table. How can we get

00:31:25.140 --> 00:31:27.740
more dollars? Fire a hundred employees. Let's

00:31:27.740 --> 00:31:30.980
do it. I'll give you a perfect example of the

00:31:30.980 --> 00:31:33.660
book dealer topic, right? I go to this one place

00:31:33.660 --> 00:31:36.460
and they're like, every time I go, are you a

00:31:36.460 --> 00:31:38.140
book dealer? Now I've been there enough that

00:31:38.140 --> 00:31:40.740
they kind of have given up on it. But like, oh

00:31:40.740 --> 00:31:44.440
man, you spend a lot of money here. And if you

00:31:44.440 --> 00:31:47.200
are registered as a book dealer, Johnny, I can

00:31:47.200 --> 00:31:51.049
save you five or 10%, whatever it may be. My

00:31:51.049 --> 00:31:53.930
example, well, my response, not my example, my

00:31:53.930 --> 00:31:57.089
response was, listen, the money goes to a good

00:31:57.089 --> 00:31:59.349
cause. The prices are good enough. I'm perfectly

00:31:59.349 --> 00:32:01.829
fine with paying the full price. Even if I was

00:32:01.829 --> 00:32:03.670
a book dealer, I probably wouldn't tell you anyway,

00:32:03.730 --> 00:32:05.490
because I know you're all here volunteers for

00:32:05.490 --> 00:32:07.910
the most part. And believe it or not, for all

00:32:07.910 --> 00:32:09.529
you suckers out there who think I'm running my

00:32:09.529 --> 00:32:11.750
mouth and just talking out my ass, I've literally

00:32:11.750 --> 00:32:13.930
gotten voided into the back room of that said

00:32:13.930 --> 00:32:16.109
source, probably because of the conversations

00:32:16.109 --> 00:32:21.119
leading up to that. Yep. Absolutely. I mean,

00:32:21.220 --> 00:32:26.720
book dealer, 10%, I'm paying a dollar, $2. Like

00:32:26.720 --> 00:32:30.599
I have the chance to possibly open a whole new

00:32:30.599 --> 00:32:33.839
ongoing relationship for my business. Is it worth

00:32:33.839 --> 00:32:38.019
the $3 I save every time I go? The answer is

00:32:38.019 --> 00:32:39.900
no, every single damn time. You know what I've

00:32:39.900 --> 00:32:43.460
seen before? And my mind melted when I saw this.

00:32:43.619 --> 00:32:46.980
Guy pulled out his reseller license at a library

00:32:46.980 --> 00:32:50.750
sale. To get the tax exempt and like, here's

00:32:50.750 --> 00:32:54.130
my card. Um, dude, you're paying like, I don't

00:32:54.130 --> 00:32:58.390
know, $30 max. You really in the library and

00:32:58.390 --> 00:33:00.849
didn't know what to do. She's like, I don't know

00:33:00.849 --> 00:33:04.690
what this is. This is a book sale, sir. Like

00:33:04.690 --> 00:33:07.150
she was not prepared for somebody whipping out

00:33:07.150 --> 00:33:11.240
the reseller license to get the tax stuff. And

00:33:11.240 --> 00:33:13.420
he held up the line for 15 minutes to get his

00:33:13.420 --> 00:33:18.579
discount because he was right. I'll give him

00:33:18.579 --> 00:33:21.539
that. But it was like $30. Like, come on, dude.

00:33:21.700 --> 00:33:24.259
And once you saw that she was struggling to figure

00:33:24.259 --> 00:33:25.819
out what the hell to do, you should have dropped

00:33:25.819 --> 00:33:27.799
it. You really should have. But no, he held strong.

00:33:28.160 --> 00:33:30.440
And I'm just like, I'm just thinking in my mind,

00:33:30.500 --> 00:33:33.359
what an asshole. And I'm a reseller, right? Yeah,

00:33:33.359 --> 00:33:36.420
yeah, yeah. I mean, come on. Let's get with it.

00:33:37.420 --> 00:33:40.019
But Johnny, we're all dead broke as resellers.

00:33:40.140 --> 00:33:42.400
So it all just comes full circle at the end of

00:33:42.400 --> 00:33:44.460
the day, man. It's maybe I should get like a,

00:33:44.500 --> 00:33:47.000
I don't know, like if I register to be a book

00:33:47.000 --> 00:33:49.059
dealer, do I get like a monthly newsletter? Do

00:33:49.059 --> 00:33:51.079
I get some type of - No, you gotta pay union

00:33:51.079 --> 00:33:53.519
dues and go to meetings. Yeah, yeah. Like maybe

00:33:53.519 --> 00:33:55.539
I get like an ID and I'll have like, I'll have

00:33:55.539 --> 00:33:57.730
a separate wallet. And they're like, are you

00:33:57.730 --> 00:33:59.250
a book dealer? And it'll be one of those walls

00:33:59.250 --> 00:34:01.509
that just keeps unfolding. And my ID is all the

00:34:01.509 --> 00:34:04.410
way at the bottom, right? Like, oh, I'm surprised

00:34:04.410 --> 00:34:06.730
you ask. And I just let it just roll all the

00:34:06.730 --> 00:34:10.730
way. I mean, come on, dude. Let's get with the

00:34:10.730 --> 00:34:14.650
universe here, man. Let's just do it. Oh, that's

00:34:14.650 --> 00:34:17.150
terrible. It can't be terrible. It is. No, it

00:34:17.150 --> 00:34:21.250
is terrible. I mean, you really haven't been

00:34:21.250 --> 00:34:24.150
out in the wild as much as me lately. And I'll

00:34:24.150 --> 00:34:28.780
tell you what, it is. It is a grind and it is,

00:34:28.780 --> 00:34:32.880
it is a mess. It is, it's, it's literally chaos.

00:34:33.760 --> 00:34:36.300
I did go to a Goodwill first time in a couple

00:34:36.300 --> 00:34:41.000
of years. I want to say last month and I was

00:34:41.000 --> 00:34:45.599
sticker shocked because the paperbacks were a

00:34:45.599 --> 00:34:48.500
dollar and the hardbacks were two. And I've been

00:34:48.500 --> 00:34:50.780
used to half of that and still that way in my

00:34:50.780 --> 00:34:53.579
area, but I hadn't been to a bonafide Goodwill.

00:34:54.800 --> 00:34:57.579
a hell of a long time and i was just shy like

00:34:57.579 --> 00:35:01.159
people pay this on a regular basis really me

00:35:01.159 --> 00:35:03.219
i was just going in for an experiment to see

00:35:03.219 --> 00:35:04.920
what was up because i admitted in one while i

00:35:04.920 --> 00:35:06.219
was like you know what i'm in the area might

00:35:06.219 --> 00:35:11.539
as well drop in i bought stuff but it was i don't

00:35:11.539 --> 00:35:14.360
know i didn't like it i don't know how to describe

00:35:14.360 --> 00:35:17.300
it it felt uncomfortable i think of all the opportunities

00:35:17.300 --> 00:35:20.659
that have come my way because i was a decent

00:35:20.659 --> 00:35:23.219
human being right like i get the senior discount

00:35:23.219 --> 00:35:26.829
at goodwill Why does that happen? Because many,

00:35:26.929 --> 00:35:29.030
many years ago when I first started reselling

00:35:29.030 --> 00:35:31.670
and I was an everything seller on eBay, I talked

00:35:31.670 --> 00:35:33.570
to the people that work there. You know, me and

00:35:33.570 --> 00:35:35.510
Debbie out there have conversations. Oh, it's

00:35:35.510 --> 00:35:37.130
senior day. Oh, you're not a senior. All right,

00:35:37.130 --> 00:35:38.610
let me change this in the system. And I'm like

00:35:38.610 --> 00:35:41.750
permanently a senior discount at Goodwill every

00:35:41.750 --> 00:35:43.590
single Monday when they run that special. Like

00:35:43.590 --> 00:35:46.789
those are the opportunities that are going to

00:35:46.789 --> 00:35:49.190
get you ahead in this game. Being the person

00:35:49.190 --> 00:35:53.199
who's just nasty. about how you go in and how

00:35:53.199 --> 00:35:56.219
you source and, you know, not having conversations

00:35:56.219 --> 00:35:59.659
or, you know, like Johnny said, that maybe you're

00:35:59.659 --> 00:36:01.679
having a shitty day. Like this person at the

00:36:01.679 --> 00:36:03.599
store has nothing to deal with why you're having

00:36:03.599 --> 00:36:05.380
a shitty day, right? You're sitting there for

00:36:05.380 --> 00:36:07.139
30 minutes, get what you're getting. You're making

00:36:07.139 --> 00:36:09.219
money on this stuff. Like you should go in with

00:36:09.219 --> 00:36:11.119
a damn smile on your face that this business

00:36:11.119 --> 00:36:13.739
is even possible because. Not many things you

00:36:13.739 --> 00:36:15.960
can go spend a dollar and turn it into 10, turn

00:36:15.960 --> 00:36:18.480
it into five on repeat. And this is what we have.

00:36:18.639 --> 00:36:20.380
And we still kind of squandered away with our

00:36:20.380 --> 00:36:22.820
shitty attitudes and our bad business practices.

00:36:23.219 --> 00:36:25.800
Just because you yourself are miserable for whatever

00:36:25.800 --> 00:36:27.579
reason doesn't mean you need to afflict your

00:36:27.579 --> 00:36:30.239
misery around everybody that is literally around

00:36:30.239 --> 00:36:34.760
you. Don't be that person. That makes you, I'm

00:36:34.760 --> 00:36:36.619
going to say, it makes you less than human. It

00:36:36.619 --> 00:36:43.590
makes you vile. And I frown upon that. The people

00:36:43.590 --> 00:36:46.150
that act the way we're talking about are aware

00:36:46.150 --> 00:36:50.449
of how they act. Yes, and they laugh it off and

00:36:50.449 --> 00:36:53.030
shrug because they don't care. That's what I

00:36:53.030 --> 00:36:54.989
thought too. I was just hoping maybe you were

00:36:54.989 --> 00:36:57.510
like a glimmering hope out there. No, I've talked

00:36:57.510 --> 00:36:59.570
to a couple people like that, that I squint at

00:36:59.570 --> 00:37:01.849
them because I do not like them. And that's how

00:37:01.849 --> 00:37:04.590
they conduct business. They literally don't care.

00:37:04.690 --> 00:37:07.929
They've said they don't care. They're there to

00:37:07.929 --> 00:37:12.519
just conduct business how they see fit. As we

00:37:12.519 --> 00:37:14.099
say, everybody is free to run their business

00:37:14.099 --> 00:37:16.500
how they see fit. That guy's just an asshole.

00:37:17.239 --> 00:37:20.360
And I think they will die alone and miserable

00:37:20.360 --> 00:37:23.719
and get reseller herpes. This stuff is everywhere.

00:37:24.659 --> 00:37:26.380
That's the big thing I struggle with, Johnny,

00:37:26.440 --> 00:37:31.380
is why do we have to be so tenacious and so caveman

00:37:31.380 --> 00:37:35.079
-like at some of these spots when if we just

00:37:35.079 --> 00:37:38.440
go to the next town over, there's... a whole

00:37:38.440 --> 00:37:41.119
nother pile of it to be bought and sold that's

00:37:41.119 --> 00:37:43.699
what i that's what my big problem is and i had

00:37:43.699 --> 00:37:47.780
a buddy of ours i was telling us about how he

00:37:47.780 --> 00:37:50.159
has a hog farmer that comes in and sources one

00:37:50.159 --> 00:37:54.159
of his bins and if you have no inclination these

00:37:54.159 --> 00:37:56.179
guys need to bathe after they're done with their

00:37:56.179 --> 00:38:00.760
work this gentleman does not and he reeks of

00:38:00.760 --> 00:38:04.099
every foulness you can imagine and he doesn't

00:38:04.099 --> 00:38:07.380
care he thinks it's funny It gets everybody away

00:38:07.380 --> 00:38:10.119
from him because of the foul odor, and he can

00:38:10.119 --> 00:38:13.559
shop how he wants. So he's using it as a strategy

00:38:13.559 --> 00:38:18.039
to be speedier, but it's kind of like knocking

00:38:18.039 --> 00:38:21.300
somebody's cart over, right? Or taking their

00:38:21.300 --> 00:38:23.139
books out of their cart. It's the same kind of

00:38:23.139 --> 00:38:25.659
thing to me. Why do you feel compelled to do

00:38:25.659 --> 00:38:29.579
that? And here's the other thing. There are no

00:38:29.579 --> 00:38:31.940
repercussions, right? Nobody's going to ask him

00:38:31.940 --> 00:38:34.750
to leave because he's going to get money. Same

00:38:34.750 --> 00:38:37.110
for the person that doesn't disorganize the shelves.

00:38:37.190 --> 00:38:39.690
Except in some cases, they may say, like you

00:38:39.690 --> 00:38:41.690
said, no scanners allowed to shop anymore. There

00:38:41.690 --> 00:38:44.269
is a repercussion there. Or the loud person.

00:38:44.389 --> 00:38:47.170
Are they really not going to take the loud person's

00:38:47.170 --> 00:38:50.210
money? Or not take their money, rather? I think

00:38:50.210 --> 00:38:54.670
they will. And I think money lets a lot of bullshit

00:38:54.670 --> 00:38:57.610
get skirt by. And that is unfortunate. And I

00:38:57.610 --> 00:38:59.329
kind of respect the lady who said no scanners.

00:38:59.889 --> 00:39:02.510
It is. You're right. Money does let a lot of

00:39:02.510 --> 00:39:05.420
it skirt by. just in business in general you

00:39:05.420 --> 00:39:08.079
can get away with a lot if you got money to back

00:39:08.079 --> 00:39:11.840
it up and yep it's it's it's a tough line to

00:39:11.840 --> 00:39:13.699
walk and maybe i should do a youtube video i

00:39:13.699 --> 00:39:16.300
didn't i haven't showered for three months did

00:39:16.300 --> 00:39:18.679
i find more items did more people stay away from

00:39:18.679 --> 00:39:21.719
me at the thrift stores right i i create this

00:39:21.719 --> 00:39:24.539
gigantic bubble and the seas part of people and

00:39:24.539 --> 00:39:27.519
everybody's out of my way Well, you can't bring

00:39:27.519 --> 00:39:29.719
like your grandparents or your parents into thrift

00:39:29.719 --> 00:39:31.599
stores because I've literally seen booksellers

00:39:31.599 --> 00:39:33.579
rip books out of old people's hands at the Goodwill

00:39:33.579 --> 00:39:36.480
bins, like literally bump into people, a lady,

00:39:36.539 --> 00:39:39.920
she had to be at least 65 years old and these

00:39:39.920 --> 00:39:42.239
people don't care. And guess what happened? That

00:39:42.239 --> 00:39:45.639
Goodwill bins closed and I laughed myself to

00:39:45.639 --> 00:39:47.559
sleep that night because I know for a fact they're

00:39:47.559 --> 00:39:49.260
there every single day. Now you no longer have

00:39:49.260 --> 00:39:50.739
a business, keep it moving. That's what I talk

00:39:50.739 --> 00:39:52.500
about, right? Johnny said there's no real consequences.

00:39:52.980 --> 00:39:55.400
I just sit here and tell you all that eventually,

00:39:56.659 --> 00:39:58.239
lightning's going to strike you, right? Like

00:39:58.239 --> 00:40:00.159
the karma catches up to you, but like that's

00:40:00.159 --> 00:40:01.940
not tangible to these people. They just see it

00:40:01.940 --> 00:40:05.079
as this person's taking food off my family's

00:40:05.079 --> 00:40:07.099
plate and I'm ready to fight you to the death

00:40:07.099 --> 00:40:09.519
over these junky books. And if I just went somewhere

00:40:09.519 --> 00:40:12.000
else, I would be by myself and it would be an

00:40:12.000 --> 00:40:14.480
endless supply. If you're that nickel to nickel

00:40:14.480 --> 00:40:17.659
or paycheck to paycheck, your business is wrong

00:40:17.659 --> 00:40:19.599
to begin with. You're doing something fundamentally

00:40:19.599 --> 00:40:23.920
wrong. Yeah, it's all a balancing act. And at

00:40:23.920 --> 00:40:26.949
the end of the day, I just, I... I try to be

00:40:26.949 --> 00:40:29.570
the best human I can be. And does it cost me

00:40:29.570 --> 00:40:32.650
money sometimes? Sure. Right. Like I give people

00:40:32.650 --> 00:40:36.050
a fair shake. You know, if I have backroom access

00:40:36.050 --> 00:40:40.250
to a place and they say, hey, you can I literally

00:40:40.250 --> 00:40:42.849
had to pay us what you want for the stuff. Right.

00:40:42.909 --> 00:40:45.429
Like, well, am I going to go in and just give

00:40:45.429 --> 00:40:47.190
them a quarter for everything? Well, I mean,

00:40:47.210 --> 00:40:51.369
if it's a 10, 15, 20, 100 dollar item. I'm not

00:40:51.369 --> 00:40:52.989
just going to give them a quarter for the item,

00:40:53.090 --> 00:40:55.469
right? Like there has to be some type of morals

00:40:55.469 --> 00:41:00.010
in business. Like, oh, you got it, dude. It's

00:41:00.010 --> 00:41:02.730
just, I understand. I could, sure. Could I get

00:41:02.730 --> 00:41:06.590
it all for a quarter? I just feel like I deserve

00:41:06.590 --> 00:41:09.329
to be fair with other people. And in business,

00:41:09.510 --> 00:41:12.309
it does not exist. And in the reselling space,

00:41:12.650 --> 00:41:15.150
it does not exist. People only care about themselves.

00:41:15.789 --> 00:41:17.829
And at the end of the day, you're not going to

00:41:17.829 --> 00:41:19.739
get anywhere doing that. I'm going to blow the

00:41:19.739 --> 00:41:21.159
whistle on something, and I'm going to make a

00:41:21.159 --> 00:41:23.079
lot of people who are in the auction industry

00:41:23.079 --> 00:41:28.460
mad. Okay, so if you're unaware on online auctions,

00:41:28.639 --> 00:41:32.820
they can see the amount you bid on an item, and

00:41:32.820 --> 00:41:35.440
if they don't like it for their consigner, they'll

00:41:35.440 --> 00:41:37.300
do one of two things. They'll bid it up to buy

00:41:37.300 --> 00:41:40.480
for themselves because your price is too low,

00:41:40.619 --> 00:41:44.179
or they'll tell the consigner person to do the

00:41:44.179 --> 00:41:47.929
same thing. And there's no other bidders because

00:41:47.929 --> 00:41:50.969
they have behind the scenes access to what's

00:41:50.969 --> 00:41:54.090
going on. They can see your max bid and all that

00:41:54.090 --> 00:41:57.889
kind of stuff. Now, do they price check everything?

00:41:58.010 --> 00:42:01.809
No. But it's mainly the things that are like

00:42:01.809 --> 00:42:04.510
$1 or $2. And you're the only bidder. And this

00:42:04.510 --> 00:42:07.090
thing's really a $50 item. They may do it on

00:42:07.090 --> 00:42:09.389
some of that stuff. So just be aware of that.

00:42:09.590 --> 00:42:12.170
And I used to get infuriated at this. But I kind

00:42:12.170 --> 00:42:15.079
of understood. They're resellers. They're trying

00:42:15.079 --> 00:42:16.920
to raise money for their consignor person, all

00:42:16.920 --> 00:42:19.900
that. So to all the people that are in auctions

00:42:19.900 --> 00:42:22.320
listening to this, I'm not sorry. I blew the

00:42:22.320 --> 00:42:24.360
whistle because you guys outbid me on a few things

00:42:24.360 --> 00:42:26.820
and I was mad about it. It's the same. You see

00:42:26.820 --> 00:42:28.360
it every once in a while. There's big controversies

00:42:28.360 --> 00:42:31.699
about like shill bidding on eBay, right? It's

00:42:31.699 --> 00:42:34.900
the same exact thing. You just got to do your

00:42:34.900 --> 00:42:37.139
best to be the best person you can be. And I

00:42:37.139 --> 00:42:39.280
promise you, you'll get rewarded. And those of

00:42:39.280 --> 00:42:41.480
you out there, if you are listening, and you

00:42:41.480 --> 00:42:44.199
are one of these scumbag resellers, it might

00:42:44.199 --> 00:42:46.820
not be today. It might not be tomorrow. Not this

00:42:46.820 --> 00:42:49.840
year. Maybe next year. It will all come back

00:42:49.840 --> 00:42:52.059
to you. That's going to do it for this week's

00:42:52.059 --> 00:42:56.279
episode. We challenge you all to be better. resellers,

00:42:56.279 --> 00:42:58.519
better human beings. Although, listen, we know

00:42:58.519 --> 00:43:00.380
a lot of you listen. You all keep it above grade

00:43:00.380 --> 00:43:02.239
here, right? We're all truthful and honest with

00:43:02.239 --> 00:43:04.280
each other. We're not leaving places a mess.

00:43:04.400 --> 00:43:07.579
Keep doing what we're doing and make reselling

00:43:07.579 --> 00:43:09.239
great again. We'll talk to you all next week's

00:43:09.239 --> 00:43:11.860
episode. Thanks for listening to another episode

00:43:11.860 --> 00:43:14.480
of the Reseller's Mindset Podcast. Today's full

00:43:14.480 --> 00:43:16.739
episode and all previous episodes are available

00:43:16.739 --> 00:43:19.239
to all YouTube members along with the weekly

00:43:19.239 --> 00:43:22.000
Zoom call and private Discord. Head on over to

00:43:22.000 --> 00:43:24.539
youtube .com backslash the used book guy and

00:43:24.539 --> 00:43:26.840
consider joining for as little as $2 .99 a month.
