WEBVTT

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all right all right season two baby technically

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kind of did we just make up our own seasons because

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we are back and we're calling in season two episode

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one very special episode what's up charlie what's

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up yes we did just you know we're calling it

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season two we're calling it season two like are

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there actual seasons with podcasts i don't even

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know if that's a thing it is but you know what

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we eclipsed the the 10 episode mark so we figured

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hey let's Let's start over in season two. We

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did take a little break. You know, no one likes

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us. We had some bails on interviews. And so things

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kept getting pushed back. So we do apologize

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for being away for a while. But this is Value

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Nation. Without further ado, we are here. Season

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two. We made it. Episode one. coming at you.

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We have a very special guest, and it's kind of

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perfect timing for everything that's going on

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in the business right now. Again, hey, Schwartz,

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again, you're outnumbered. We got another Ohio

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guy coming in. Stay tuned. Everybody, we got

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a certified appraiser, financial guru. You see

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him wearing a black belt every now and again,

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mixing it up on the mats. And bless his heart,

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he's a Bengals faithful. We have Michael Kirk,

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our chief innovative officer. Innovative? Innovation.

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Innovation. Anyways, hey, round of applause.

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Welcome. Welcome to the show. Thank you. Thanks

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for having me, guys. And yeah, I am a huge Bengals

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fan. Hey, listen, I feel your pain. I'm a Browns

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fan. We haven't gone down this path yet over

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a couple beers, but eventually we will. We'll

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talk about it. We'll have a therapy session.

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All right, so, Mr. Kirk, you are a little, let's

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give the fans a little bit about you, right?

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um like to do that get a little more to know

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you uh you have two kids is that correct yeah

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i i was actually surprised it sounds like you

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guys have done a little bit of homework um i

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don't we do deep dives yeah yeah i don't really

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put out that i um took karate for many years

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so i'm not sure if i have a feeling i know who

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may have mentioned that to you but So anyway,

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yeah, two kids, both in college and one out of

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the house and actually the other one moving out

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in August. They're going to be empty nesters

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here soon. Start throwing some travels and parties.

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Travel time. Yeah. Turn one of those bedrooms

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into a dojo. There you go. Are you really a black

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belt? How many years have you been a black belt?

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Yeah, I'm a second degree black belt in Shotokan

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karate. I can't believe I literally have kept

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this out of the industry for a long time. Breaking

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news. Thank you for that. Yeah, it's been, I

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actually started training when I was, I don't

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know, 10. years old and all the way through,

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really through college and got my first degree,

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I think when I was six, 16. And then actually

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got after college, got married, started an appraisal

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business, got busy, kind of got away from it.

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And then my son wanted to take it when he was

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around that same, you know, nine, 10 and kind

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of pulled me back in. And then I went for my

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second degree. So it hasn't been actually that

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long ago, but today could kick you still probably

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in the knees and it would hurt pretty bad. I'm

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not sure I could kick much higher right now,

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but it's all about. The discipline and the defense

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though. I mean, obviously to get to that point,

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you have to have a lot of discipline, body control.

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And I mean, it's kind of a defense first, more

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type skill that you learn anyways, correct? It

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really is. Yeah. Shotokan is actually like fighting

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is the last resort type of thing. And I'll tell

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you, it's really great for kids. I think I started

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six or seven, got to yellow belt. And then I

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had multiple other distractions, like other sports

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and other activities that kind of just took away

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from it. But from what I do remember, yeah, you

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know, talking about the discipline and that kind

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of thing. I mean, you can use that in every day

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life, right? Some of the way that they teach

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you to just, you know, you look inside or you

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take a step back and you're not so reactive,

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right? I mean, you're not jumping down someone's

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throat first. You're kind of, you're waiting

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it out. I'm trying to keep a level head, all

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those things. So, I mean, that's really awesome.

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I mean, you should share that. Put it out there.

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Makes you a little more intimidating. Gives you

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a little edge, too. I need a little bit of that

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in the appraisal business. Yeah, maybe. So you

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were a Cincinnati guy through and through. Went

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to school there. Still live there. You still

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cheering on your Bearcats, even when they lose

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to Xavier? Yeah, I figured Xavier would come

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up as well. But yeah, definitely a Bearcat fan.

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So, yeah, I went to actually my wife and I both.

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attended UC. Both of our kids have attended UC.

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My son's actually finished. He finished up his

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capstone project in IT today, just a few hours

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ago. So he's going to be graduating here shortly,

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hopefully finding a job soon. So if you know

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anybody, let me know. But yeah, my daughter's

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gone on to NKU now and in business. And yeah,

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things are going well. Can't complain since he's

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been good to us. That's great. All right, well,

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let's get down to To some of the nitty gritty,

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the juicy stuff. It's a business. Why everybody's

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here to listen to you and all your knowledge.

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So you were brought to Nationwide primarily because

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of your expertise in this, you know, the alternative

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valuation space. So with you and Chad Carroll,

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who's the head of operations for the Alt Vals,

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you guys have, you know, stood up this entire

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department for us and got it up and running,

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you know, worked through all the kinks on the

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backside to make sure that it's exactly what.

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we're going to need to be successful for the

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long -term, right? So without getting too in

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-depth from the jump, basically these products

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are there to separate out the data collection

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from the actual valuation process, right? And

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so can you give everybody just a little insight

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on how this works? Yeah, yeah, that's correct.

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So the new alternate valuation division was really

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built, you said the focus on... any product that

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falls outside the traditional space, right? So

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in fact, I think we're headed towards a time

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where traditional will kind of become the alternative

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valuation. It's going to take a while, right?

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But we're seeing that path kind of take shape,

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if you will. And so most of the products that

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we offer separate the data collection from the

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valuation piece. And so what do we mean by that?

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Again, without going too far in the weeds, but

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we're sending out a professional, well -trained.

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This is not just a pizza delivery person, right?

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This is a well -trained professional, typically

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holds a license. a real estate license of some

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type that we'll go out and collect that data.

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And then we allow the raiser to place the valuation

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on the back end on the products that need it.

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So that's kind of at a high level. And that's

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pretty much every product that we touch in our

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space has that bifurcation process built in.

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You're saying like an Uber driver couldn't moonlight

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as an inspector? They could, but not with us.

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Yeah, we are really trying to make sure, and

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we are making sure that we have professionals

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on that panel. And, you know, Chad and I have

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been doing this for a long time. hear me talk

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about these products being around for a while,

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but, you know, it's in the home equity space

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and the REO and some of the other areas we've

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been, you know, China, I've been working on these

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for almost 20 years and other areas. So it's

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funny that a lot of people are talking about

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this being something new and it is in the first

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mortgage space, relatively new, but we have a

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lot of experience that we're able to bring to

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the table. And we have a lot of folks that, you

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know, love doing this type of work. And so we're

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pretty excited about what we've built here. nationwide.

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So quick, quick side question on top of that.

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So you had said, you know, it separates the data

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collection from the valuation itself. And so

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then is there some valuations that are automated

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like an ABM or something along those lines as

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well that could be a product like this encompasses

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anything like that, correct? Yeah, that's correct.

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So you're exactly right. So we do have ABM products

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in our home equity lineup, for example, where

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we pair that ABM with a property data collection

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report. Sometimes they're known as PCRs, property

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condition reports. We call ours PDRs. And so

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we pair that together. We do a reconciliation

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on the back end of that. But again, it's a bifurcated

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process. Value on one side and data collection,

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then we merge that together. We have our own

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version of our desktop appraisal that we're using

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in those areas. And then it's really, if you

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think about it, it's that same process, no matter

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if we're doing one for a home equity loan or

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if we're putting it on one of the GSE forms,

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right? technology, the app that's used on the

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front end to collect the data. We put some guardrails

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around that to make sure that the data collector

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is getting the information they need. If they

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see something that, you know, if they put down

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that there's some damage that prompts for a photo,

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it really guides them through the whole time.

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The nice thing about it is when the data collection

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process is done, when they're walking back over

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that threshold of the house, they hit submit,

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it comes back. We're actually doing a QC process

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of that data. before we send it over to an appraiser

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in the case of a desktop, for example, or hybrid.

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And then when we get that back, we're going to

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second QC. So it's a, these products I've been,

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I'm kind of a nerd when it comes to these appraisal

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products. And I'm just going to say it now, but

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I've been waiting for this in the first mortgage

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space, because like I said, we've been using

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these, I've been using these as a lender. I've

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used them as an appraiser out in the field. I've

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just kind of been on all sides of this and it's.

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Pretty exciting to see it kind of take shape

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in the first mortgage space because we know they

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work. We know that there's tons of portfolios

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out there that lenders have been holding in home

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equity, for example, with these products with

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no greater risk. And so it's just exciting to

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kind of see some different products coming out

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in this first mortgage space that has really

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been lagging the market when it comes to modernization.

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So you had mentioned the term GSE. So as far

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as what could be used as just a straight alternative

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valuation product? and what the GSE forms, the

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GSE kind of program is, what's kind of the layman's

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terms on what those mean and what the kind of

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differences are there. Sure. So, you know, like

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I said, alternative valuations have been around

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for decades in home equity. And so just to kind

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of level set, you know, we've had the EVMs, we've

00:10:29.259 --> 00:10:31.639
had typically each vendor has their own proprietary

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desktop form that they've created for the handful

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of vendors that have really taken over some market

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share in that area. And then the GSEs come along

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and they obviously need to standardize the process,

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right, as much as possible. So even though there's

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a little bit of a difference between the data

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set currently that Fannie collects versus Freddie.

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it's very close to being standardized and quite

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frankly, will be standardized here soon. There's

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an initiative to make that happen. They have

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agreed to the same form. And so what we're seeing

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in the first mortgage space that's different

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is that Fannie and Freddie have come together

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with basically the same form, even though they

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get to it a little differently through the data

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set and some of the photos and things. And so

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in the first mortgage space, there have been

00:11:16.460 --> 00:11:19.200
programs that have come out, for example, with

00:11:19.200 --> 00:11:23.519
Freddie. It's the ACE plus PDR. And then with

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Fannie Mae, we're announcing here, I think today,

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what everybody's been talking about, which is

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value acceptance plus property data. So we're

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pretty excited about that. And I think it's really

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going to continue to kind of change the industry

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as we move forward. Talk about a segue for you

00:11:43.600 --> 00:11:46.549
there, Charlie. I know he just, it's a layup

00:11:46.549 --> 00:11:48.110
from there. I mean, it was like he knew what

00:11:48.110 --> 00:11:50.669
was coming. It's crazy. This guy is so, he's

00:11:50.669 --> 00:11:53.250
so dialed in. It's a lot of meditation, a lot

00:11:53.250 --> 00:11:55.710
of training at the dojo. It's the discipline.

00:11:55.950 --> 00:11:57.850
There it is. It's the discipline. So yeah, like

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you mentioned, you know, the big news this week

00:11:59.769 --> 00:12:01.909
is Fannie Mae announcing the value accepted and

00:12:01.909 --> 00:12:04.490
that finally going live to everybody. So, you

00:12:04.490 --> 00:12:06.309
know, lenders will be able to, they'll see a

00:12:06.309 --> 00:12:08.600
new prompt. when they're submitting new loans

00:12:08.600 --> 00:12:10.480
for approval and know whether it's going to qualify

00:12:10.480 --> 00:12:13.159
right so can you give like a you know brief overview

00:12:13.159 --> 00:12:16.220
of what that means and you know most importantly

00:12:16.220 --> 00:12:19.919
is reiterate nationwide is approved with Fannie

00:12:19.919 --> 00:12:23.019
Mae to be able to prepare some of these For the

00:12:23.019 --> 00:12:26.039
lender partners, correct? So, yes, we're absolutely

00:12:26.039 --> 00:12:30.519
an approved AMC to provide the product, which

00:12:30.519 --> 00:12:33.080
is called value acceptance. Our portion will

00:12:33.080 --> 00:12:35.100
be value acceptance plus property data, right?

00:12:35.179 --> 00:12:36.860
Because if it's just a regular value acceptance,

00:12:37.139 --> 00:12:40.019
there's really nothing else is needed and we

00:12:40.019 --> 00:12:42.240
can talk about that. But so it's value acceptance

00:12:42.240 --> 00:12:45.779
plus property data. And that program was really

00:12:45.779 --> 00:12:49.879
put in place. And let me back up and say. Also,

00:12:49.960 --> 00:12:52.879
the date again. You're right. April 15th is when

00:12:52.879 --> 00:12:55.500
it rolls out. I believe that's on a Sunday. That's

00:12:55.500 --> 00:12:59.000
typical to kind of start on Sunday. And then

00:12:59.000 --> 00:13:01.860
it usually will start seeing orders on that following

00:13:01.860 --> 00:13:06.139
Monday. So it goes into place. It allows for

00:13:06.139 --> 00:13:10.600
lenders that go into DU and get, you know, they

00:13:10.600 --> 00:13:13.139
will actually go in and see that they've got

00:13:13.139 --> 00:13:15.620
an offering of a value acceptance plus property

00:13:15.620 --> 00:13:18.110
data. They'll come to an approved vendor like

00:13:18.110 --> 00:13:21.690
Nationwide, order that property data. We obviously...

00:13:22.220 --> 00:13:24.279
have built out the technology. We have the app

00:13:24.279 --> 00:13:25.799
to go out and collect the data that's needed

00:13:25.799 --> 00:13:28.980
for that. We're going to be connected to Fannie

00:13:28.980 --> 00:13:31.860
Mae through an API to send that back to them,

00:13:31.879 --> 00:13:34.440
which is required. And then the lender will actually

00:13:34.440 --> 00:13:38.820
receive a copy of a PDF of the data that was

00:13:38.820 --> 00:13:41.919
sent to Fannie Mae. And so the nice thing about

00:13:41.919 --> 00:13:44.580
this program is that while the lender still has

00:13:44.580 --> 00:13:47.779
to make sure that the property is eligible, right?

00:13:47.860 --> 00:13:49.679
Just no different than they would if they had

00:13:49.679 --> 00:13:53.039
a 1004 for Fannie Mae. they have to make sure

00:13:53.039 --> 00:13:55.419
it meets eligibility requirements. But Fannie

00:13:55.419 --> 00:13:57.559
has come out and said that, you know, as long

00:13:57.559 --> 00:14:00.279
as the property is in decent condition, meaning

00:14:00.279 --> 00:14:04.279
that it's not in, you know, say C6, that lender

00:14:04.279 --> 00:14:07.179
can move forward with that. And so the exciting

00:14:07.179 --> 00:14:09.820
part about that piece, just to pause on that

00:14:09.820 --> 00:14:12.240
for a second, is that, you know, there have been

00:14:12.240 --> 00:14:14.179
programs in the past where the lender is required

00:14:14.179 --> 00:14:17.460
to do a lot more. And like I said, eligibility.

00:14:18.330 --> 00:14:21.309
check condition, the model is already built that

00:14:21.309 --> 00:14:24.970
as long as the property is not in C6, that it's

00:14:24.970 --> 00:14:28.200
pretty much like ready, ready to go. And so Even

00:14:28.200 --> 00:14:30.940
though there's a version of this where the lender

00:14:30.940 --> 00:14:34.059
could have to order a hybrid appraisal on the

00:14:34.059 --> 00:14:35.980
back end, I don't think it's going to happen.

00:14:36.059 --> 00:14:37.659
Fannie has suggested it's not going to happen

00:14:37.659 --> 00:14:40.019
very often. So this is like, if you get one of

00:14:40.019 --> 00:14:43.500
these, it's like a free pass almost. So you get

00:14:43.500 --> 00:14:46.419
the pass go with just the property data and move

00:14:46.419 --> 00:14:48.980
forward, right? With a large percentage of these.

00:14:49.019 --> 00:14:52.500
So that's going to be a game changer for a lot

00:14:52.500 --> 00:14:55.429
of our clients. So you mentioned with what you're

00:14:55.429 --> 00:14:57.669
talking about, value acceptance basically replacing

00:14:57.669 --> 00:15:00.049
appraisal waivers? Yeah, that's exactly right.

00:15:00.129 --> 00:15:03.909
So value acceptance itself is the waiver that

00:15:03.909 --> 00:15:06.690
Fannie has been offering. And so if you looked

00:15:06.690 --> 00:15:08.590
at it on a chart, it would start with value acceptance,

00:15:08.830 --> 00:15:11.309
which would be a full waiver, if you will. Nothing

00:15:11.309 --> 00:15:13.789
else is needed. And then there's another version

00:15:13.789 --> 00:15:16.210
where Fannie has looked at their models and said,

00:15:16.309 --> 00:15:18.809
you know what? We have enough from a credit standpoint.

00:15:19.250 --> 00:15:22.379
We feel pretty good about. that if the models

00:15:22.379 --> 00:15:24.200
are correct about the collateral that we know

00:15:24.200 --> 00:15:25.960
what the value is as long as we know what the

00:15:25.960 --> 00:15:28.039
condition is and so we're going to send it out

00:15:28.039 --> 00:15:31.100
as a value acceptance plus property data and

00:15:31.100 --> 00:15:34.700
that information then will come back to feed

00:15:34.700 --> 00:15:38.940
back in to to the data set if you will and they

00:15:38.940 --> 00:15:40.580
can move forward with that like i said a large

00:15:40.580 --> 00:15:42.710
percentage and then there's going to be a a very

00:15:42.710 --> 00:15:46.370
smaller subset from what we understand that if

00:15:46.370 --> 00:15:48.549
for some reason the condition is not what they

00:15:48.549 --> 00:15:50.970
think it is or there's an eligibility issue,

00:15:51.190 --> 00:15:56.049
then it could be upgraded to a hybrid appraisal.

00:15:56.110 --> 00:15:59.490
And by the way, we are absolutely able to provide

00:15:59.490 --> 00:16:01.970
those to our clients as well. So they start with

00:16:01.970 --> 00:16:04.049
the value acceptance plus property data. For

00:16:04.049 --> 00:16:07.429
some reason, it needs to get flipped to a hybrid.

00:16:07.549 --> 00:16:11.370
We can simply go back and send that. data over

00:16:11.370 --> 00:16:13.870
to the local appraiser, finish up the hybrid,

00:16:14.110 --> 00:16:17.110
and get it back to the client. So we have a seamless

00:16:17.110 --> 00:16:21.669
operation there. We're good to go there. The

00:16:21.669 --> 00:16:23.710
clients also have the ability to go back and

00:16:23.710 --> 00:16:25.990
order a 1004, but at that point you would kind

00:16:25.990 --> 00:16:28.950
of be starting over. So I recommend that they

00:16:28.950 --> 00:16:32.019
go to a hybrid and we can facilitate that. very

00:16:32.019 --> 00:16:35.539
easily through the workflows that we have built

00:16:35.539 --> 00:16:38.120
out today. Yeah, since the inspection already

00:16:38.120 --> 00:16:41.759
took place for the PDR, and then that gets sent

00:16:41.759 --> 00:16:43.419
over to the appraiser for the hybrid desktop.

00:16:43.720 --> 00:16:47.100
That's right. And another good thing is our ops

00:16:47.100 --> 00:16:49.860
team, like... We've been in, we've actually been

00:16:49.860 --> 00:16:52.799
involved in some of the pilots that are, you

00:16:52.799 --> 00:16:54.759
know, not so secret anymore at the beginning.

00:16:54.860 --> 00:16:56.879
It was kind of top secret stuff. The Fannie and

00:16:56.879 --> 00:16:59.059
Freddie were doing pilots with hybrid appraisals

00:16:59.059 --> 00:17:01.799
and other things. And, you know, that was the,

00:17:01.820 --> 00:17:04.200
that's been the joke recently. I've heard Freddie

00:17:04.200 --> 00:17:06.119
talk about it, that, you know, it's not, not

00:17:06.119 --> 00:17:07.960
so much a secret anymore that that had been going

00:17:07.960 --> 00:17:10.200
on for a few years. And, and so Chad, myself

00:17:10.200 --> 00:17:12.880
and others involved in this process, we have

00:17:12.880 --> 00:17:17.490
been involved in those pilots in the past. this

00:17:17.490 --> 00:17:20.250
is new to us. We have done every piece. We've

00:17:20.250 --> 00:17:22.230
done the data collection. We've done the hybrid

00:17:22.230 --> 00:17:25.369
appraisals. And so this is kind of just kind

00:17:25.369 --> 00:17:27.710
of getting back to what we've done in the past.

00:17:27.910 --> 00:17:30.369
And so we're very excited about it. Like I said,

00:17:30.390 --> 00:17:32.990
I've been waiting for the first mortgage side

00:17:32.990 --> 00:17:36.150
to catch up. I think that we are going to end

00:17:36.150 --> 00:17:40.690
up down the road and not too far distance where

00:17:40.690 --> 00:17:43.509
we have this value acceptance. We have the value

00:17:43.509 --> 00:17:45.980
acceptance list property data. And then we have

00:17:45.980 --> 00:17:48.160
just like that hybrid appraisal that gets ordered,

00:17:48.319 --> 00:17:51.400
not as an upgrade, but sometimes we just need

00:17:51.400 --> 00:17:54.220
a hybrid. And then we'll have the 1004 as kind

00:17:54.220 --> 00:17:57.680
of the cleanup. So I kind of see that. And then

00:17:57.680 --> 00:18:00.000
we got the desktop that fits in somewhere. Although

00:18:00.000 --> 00:18:03.279
I think once hybrid comes in, that desktop may

00:18:03.279 --> 00:18:05.859
not be needed as much. But if there's already

00:18:05.859 --> 00:18:08.640
a floor plan out there, then obviously the desktop,

00:18:08.759 --> 00:18:12.299
that's no inspection. No inspections needed on

00:18:12.299 --> 00:18:15.359
that. So I think you're seeing really what. Again,

00:18:15.619 --> 00:18:18.059
the secondary, Martin, what home equity lenders

00:18:18.059 --> 00:18:20.099
and other folks have been doing for a long time,

00:18:20.119 --> 00:18:22.019
I think you're starting to see that full breadth

00:18:22.019 --> 00:18:26.140
of products, depending on your credit risk and,

00:18:26.200 --> 00:18:28.740
quite frankly, your collateral risk, right, as

00:18:28.740 --> 00:18:30.460
well. What do they already have in their data

00:18:30.460 --> 00:18:32.900
set? And then what makes sense to move forward

00:18:32.900 --> 00:18:35.099
from there? Yeah, I've seen a lot of this, a

00:18:35.099 --> 00:18:37.420
lot of movement, actually, in the private money

00:18:37.420 --> 00:18:39.759
sector, too, with these kind of products, right?

00:18:39.859 --> 00:18:42.059
And it's from the standpoint of speed and efficiency.

00:18:42.759 --> 00:18:45.220
whether it's a one or two value report, these

00:18:45.220 --> 00:18:47.920
have been pretty attractive over the last couple

00:18:47.920 --> 00:18:50.000
of weeks. So it's awesome that we have them to

00:18:50.000 --> 00:18:52.940
provide. Yeah, you're right. That's a huge market.

00:18:53.220 --> 00:18:57.000
Another area that that area and I've played in

00:18:57.000 --> 00:18:59.460
the REO space, the full space where we've built

00:18:59.460 --> 00:19:01.819
products, you know, just for those areas with

00:19:01.819 --> 00:19:05.740
special addendums, you know, obviously. Sometimes

00:19:05.740 --> 00:19:08.259
you need rent rolls, you need, sometimes you

00:19:08.259 --> 00:19:10.720
need current condition and the budget to, you

00:19:10.720 --> 00:19:13.160
know, what that's going to look like after they

00:19:13.160 --> 00:19:15.839
do those repairs. So you got the as is and as

00:19:15.839 --> 00:19:18.140
repaired with the budget. And so we put together

00:19:18.140 --> 00:19:21.480
all those different things. And so the nice thing

00:19:21.480 --> 00:19:24.059
about this is that we're not just saying, you

00:19:24.059 --> 00:19:26.440
know, we would just say that Mike is alternate

00:19:26.440 --> 00:19:28.839
evaluation, whatever, but we're saying chief

00:19:28.839 --> 00:19:30.819
innovation officer, because I get the sandbox

00:19:30.819 --> 00:19:33.890
that. we get to build these cool tools in right

00:19:33.890 --> 00:19:36.690
and so we've built a lot of stuff already and

00:19:36.690 --> 00:19:39.619
we've already got I've already got several products

00:19:39.619 --> 00:19:41.819
kind of in the hopper that we're working on as

00:19:41.819 --> 00:19:43.859
well, including draw inspections and some other

00:19:43.859 --> 00:19:46.440
things. So it's pretty exciting for our clients

00:19:46.440 --> 00:19:50.039
to bring a problem to us and for us to take the

00:19:50.039 --> 00:19:52.380
tools that we have and be able to help solve

00:19:52.380 --> 00:19:54.619
those problems. And that's really what is the

00:19:54.619 --> 00:19:57.140
most exciting part, I think, about this new division

00:19:57.140 --> 00:19:59.559
and the focus that we have. Yeah, I'd say so.

00:19:59.740 --> 00:20:02.160
It's pretty sweet. I mean, anybody can come to

00:20:02.160 --> 00:20:04.140
us basically and say, hey, this is what we're

00:20:04.140 --> 00:20:06.329
lending on. This is kind of what we have in mind.

00:20:06.369 --> 00:20:09.329
It kind of fits outside the standard box of what

00:20:09.329 --> 00:20:11.430
other lenders are doing. You know, can you provide

00:20:11.430 --> 00:20:14.210
this for us? And we say, yeah, we don't have

00:20:14.210 --> 00:20:16.049
exactly what you're looking for right now, but

00:20:16.049 --> 00:20:18.089
I'm pretty sure we can tweak and build something

00:20:18.089 --> 00:20:20.190
around it. Yeah, that's huge. That's huge for

00:20:20.190 --> 00:20:22.130
us because we haven't to date. I mean, we haven't

00:20:22.130 --> 00:20:24.849
been able to really bring that kind of customization

00:20:24.849 --> 00:20:27.210
to a lot of the different lenders we've been

00:20:27.210 --> 00:20:28.930
working with over the years. So to have that

00:20:28.930 --> 00:20:30.970
now, sure as what I've been with Nationwide for

00:20:30.970 --> 00:20:33.009
five plus years, you've been right around the

00:20:33.009 --> 00:20:36.279
same, right? I can't remember this one. Yeah,

00:20:36.299 --> 00:20:39.359
so it's been a long time coming. Like innovation

00:20:39.359 --> 00:20:43.400
in our business, like it needs to happen, you

00:20:43.400 --> 00:20:45.759
know, from inside out. So yeah, without having

00:20:45.759 --> 00:20:50.039
to outsource to, you know. Yeah, exactly. Having

00:20:50.039 --> 00:20:52.160
tons of different third -party vendors that are

00:20:52.160 --> 00:20:54.680
coming in, you know, be able to do it in -house,

00:20:54.839 --> 00:20:57.640
have our name stamped on it. It means a lot and

00:20:57.640 --> 00:21:00.920
it's huge. Yeah, it's been fun and we're just

00:21:00.920 --> 00:21:03.500
getting started. That's the exciting part about

00:21:03.500 --> 00:21:06.210
this. you know, I ask our clients just to keep

00:21:06.210 --> 00:21:08.809
bringing those problems to us because that's

00:21:08.809 --> 00:21:10.990
what, that's what I enjoy going is working through

00:21:10.990 --> 00:21:13.869
those. And obviously we have Chad who is great

00:21:13.869 --> 00:21:15.930
on the operation side. He is, you know, he's

00:21:15.930 --> 00:21:18.269
managed probably a couple million alternative

00:21:18.269 --> 00:21:21.089
valuation products through his career, which

00:21:21.089 --> 00:21:23.869
is just mind blowing. So there's not much he

00:21:23.869 --> 00:21:26.990
hasn't seen. So it was, it's pretty wild, but

00:21:26.990 --> 00:21:30.230
yeah, there's not really anything that us as

00:21:30.230 --> 00:21:34.630
internal folks or our external clients you know

00:21:34.630 --> 00:21:37.349
can bring to him that he hasn't already seen

00:21:37.349 --> 00:21:39.849
or dealt with right and so that's a that's a

00:21:39.849 --> 00:21:42.690
big advantage for us as well so so basically

00:21:43.259 --> 00:21:45.259
To round it out, you're saying it doesn't matter

00:21:45.259 --> 00:21:47.640
if you're a credit union, private money lender,

00:21:47.920 --> 00:21:51.240
bank with portfolio loans, first mortgage -based,

00:21:51.319 --> 00:21:54.259
selling secondary. If you're looking to do something

00:21:54.259 --> 00:21:57.740
outside the norm of a standard 1004, 1073, we

00:21:57.740 --> 00:21:59.759
have the products to help you get it done. And

00:21:59.759 --> 00:22:01.559
if we don't have that exact product, I'm pretty

00:22:01.559 --> 00:22:04.400
sure the guru can help put one together for us.

00:22:04.480 --> 00:22:08.039
Yes, that's exactly what we're saying. We are

00:22:08.039 --> 00:22:10.640
excited to be in this space. We have so many

00:22:10.640 --> 00:22:12.940
products out there today that are... helping

00:22:12.940 --> 00:22:17.000
our clients, you know, cut costs, be more efficient,

00:22:17.240 --> 00:22:20.119
decrease return times, all while, you know, still

00:22:20.119 --> 00:22:22.579
managing the risk, not increasing the risk. So

00:22:22.579 --> 00:22:25.299
we're very excited about that. And yes, like

00:22:25.299 --> 00:22:28.400
I said, I literally have, I think there's three

00:22:28.400 --> 00:22:30.160
different projects I'm working on right now that

00:22:30.160 --> 00:22:31.740
clients have brought something and said, this

00:22:31.740 --> 00:22:35.059
isn't working well for us today. You know, we're

00:22:35.059 --> 00:22:37.490
using traditional, we're using... somebody else

00:22:37.490 --> 00:22:39.869
to do this and this would be helpful. And we're

00:22:39.869 --> 00:22:42.109
working through those problems and figuring out

00:22:42.109 --> 00:22:44.670
a solution to those. And so that's what we're

00:22:44.670 --> 00:22:47.730
here for. So just ask that folks reach out to

00:22:47.730 --> 00:22:50.569
their account executive and get a hold of us.

00:22:50.650 --> 00:22:52.710
And we'd love to do a demo for folks if they

00:22:52.710 --> 00:22:54.549
want to see more about our products as well.

00:22:54.609 --> 00:22:56.869
That's where I spend a lot of my time. It's just

00:22:56.869 --> 00:22:59.349
educating our clients as a subject matter expert

00:22:59.349 --> 00:23:02.309
on these products, as well as let's not forget

00:23:02.309 --> 00:23:05.250
the regulations right around using evaluations

00:23:05.250 --> 00:23:08.829
and appraisals. And so I've got a long history

00:23:08.829 --> 00:23:12.869
of making sure that we fit within the box and

00:23:12.869 --> 00:23:14.869
the guidelines on those as well. I keep up with

00:23:14.869 --> 00:23:17.269
all the appraisal regulations, which is not something

00:23:17.269 --> 00:23:19.829
that's fun to do, but it's needed for our clients

00:23:19.829 --> 00:23:22.470
as well. Awesome. Yeah. And if any of you listeners

00:23:22.470 --> 00:23:25.410
out there, if you haven't been in contact with

00:23:25.410 --> 00:23:28.490
any of your reps or AEs, you can always reach

00:23:28.490 --> 00:23:32.410
out to sales at nationwideamc .com and that'll

00:23:32.410 --> 00:23:35.619
get rounded to the correct person. to Kirk's

00:23:35.619 --> 00:23:39.279
team or anybody else that can help get that conversation

00:23:39.279 --> 00:23:42.039
rolling and, you know, talk about demo or whatever

00:23:42.039 --> 00:23:44.220
kind of information you may need. All right,

00:23:44.240 --> 00:23:47.099
Swiercy, want to do some rapid rush requests?

00:23:47.519 --> 00:23:51.299
Ooh, rapid rush requests. Starting you off with

00:23:51.299 --> 00:23:54.799
our standard questions, Apple or iPhone or Android.

00:23:55.099 --> 00:23:59.279
I'm an Apple guy and we're an Apple family here,

00:23:59.480 --> 00:24:02.660
the entire family. And Charlie is still the odd

00:24:02.660 --> 00:24:06.250
man out. Steady out number here. I will tell

00:24:06.250 --> 00:24:08.789
you that our technology, our app that we utilize,

00:24:09.049 --> 00:24:11.470
we'll work on both. So Charlie, you could do

00:24:11.470 --> 00:24:14.569
some data collection for us. Perfect. Ooh, a

00:24:14.569 --> 00:24:16.589
little side hustle. With the proper training,

00:24:16.650 --> 00:24:19.890
sir. That's true. I'm not saying we would hire

00:24:19.890 --> 00:24:21.609
him. I'm just saying he has the equipment that

00:24:21.609 --> 00:24:24.109
would work. He'd be capable of doing it. All

00:24:24.109 --> 00:24:27.069
right. So Cincinnati, we got to talk about Skyline

00:24:27.069 --> 00:24:31.109
Chili. Oh. I love that place. I miss it. So tell

00:24:31.109 --> 00:24:33.779
me, are you a... Do you go three ways, four or

00:24:33.779 --> 00:24:38.740
five? Three way. Three way. And get this, a little

00:24:38.740 --> 00:24:42.720
bit of mustard in my three way now. My daughter

00:24:42.720 --> 00:24:46.779
actually works at Skyline right now through a

00:24:46.779 --> 00:24:50.819
college job. And she turned me on. Some of her

00:24:50.819 --> 00:24:52.940
customers were asking for mustard. And you get

00:24:52.940 --> 00:24:54.920
mustard on the Coney's, right? That's standard.

00:24:55.740 --> 00:24:57.420
But I never thought about it on the three -way,

00:24:57.480 --> 00:24:59.519
and it actually adds a whole other dimension.

00:24:59.619 --> 00:25:02.180
It's not much. It's just a little dab in the

00:25:02.180 --> 00:25:05.400
spaghetti. It just adds a whole other flavor

00:25:05.400 --> 00:25:08.579
profile. So I highly encourage you to try that.

00:25:09.019 --> 00:25:11.339
I'm going to do it. I'm going to do it. I've

00:25:11.339 --> 00:25:13.319
got to provide an outsider's perspective here.

00:25:13.740 --> 00:25:17.980
No, I've never had it. I've never had it. But,

00:25:18.119 --> 00:25:19.839
you know, like listening to sports radio and

00:25:19.839 --> 00:25:22.000
stuff here, every time the Chiefs still play

00:25:22.000 --> 00:25:25.960
the Bengals, Skyline Chili always comes up. And

00:25:25.960 --> 00:25:29.279
it's about 90 % of the people who have tried

00:25:29.279 --> 00:25:32.619
it to talk on the radio, they don't understand

00:25:32.619 --> 00:25:35.700
it. Yeah, if you're not from here, you don't

00:25:35.700 --> 00:25:37.380
get it. I mean, there's a lot of local foods

00:25:37.380 --> 00:25:40.559
like that, right? I'm sure you guys can think

00:25:40.559 --> 00:25:44.279
of others. But I find that they either love it

00:25:44.279 --> 00:25:46.079
or hate it. Most of them hate it if they're not

00:25:46.079 --> 00:25:49.420
from here. But the ones that it's not like, oh,

00:25:49.480 --> 00:25:51.099
it was okay. Usually they're like, man, that's

00:25:51.099 --> 00:25:54.400
really, really good. for somehow they have a

00:25:54.400 --> 00:25:56.779
taste for that but if you didn't grow up around

00:25:56.779 --> 00:25:58.839
here you're probably quite frankly not gonna

00:25:58.839 --> 00:26:02.019
not gonna like it it's a it's a different taste

00:26:02.019 --> 00:26:06.059
nobody from texas is ever gonna like um skyline

00:26:06.059 --> 00:26:08.799
chili i don't think because they think of chili

00:26:08.799 --> 00:26:10.720
it's something completely different to them when

00:26:10.720 --> 00:26:14.000
you say the word chili um and then most people

00:26:14.000 --> 00:26:15.940
are like you put it over spaghetti it just doesn't

00:26:15.940 --> 00:26:18.279
make sense right but that's kind of the same

00:26:18.279 --> 00:26:20.039
thing here then yeah when i think chili i think

00:26:20.039 --> 00:26:24.279
big thick hearty you know full of meat beans

00:26:24.279 --> 00:26:26.279
and all kinds of stuff like it's not it couldn't

00:26:26.279 --> 00:26:28.660
be used as a sauce really you know yeah that's

00:26:28.660 --> 00:26:32.500
funny no it's it's gonna this is a fight that's

00:26:32.500 --> 00:26:35.339
gonna just keep happening the i think the thing

00:26:35.339 --> 00:26:39.079
that people get most grossed out about when they

00:26:39.079 --> 00:26:41.059
hear that they're not trying to just hear someone

00:26:41.059 --> 00:26:43.519
describing it is when you mentioned that there's

00:26:43.519 --> 00:26:46.960
some cinnamon in the recipe, right? That's what

00:26:46.960 --> 00:26:49.240
I've heard is that cinnamon taste. Yeah, so it

00:26:49.240 --> 00:26:52.660
kind of weirds people out as well. It all goes

00:26:52.660 --> 00:26:56.119
together somehow. Oh, my gosh, it works, and

00:26:56.119 --> 00:27:01.059
it really is. All right, and last but not least,

00:27:01.299 --> 00:27:06.440
will the Cincinnati Reds finish at or above .500

00:27:06.440 --> 00:27:12.609
this season? No. We both share the pain on that

00:27:12.609 --> 00:27:17.890
one. The Royals are pathetic. You guys can come

00:27:17.890 --> 00:27:20.250
like my guardians if you want for the season.

00:27:21.390 --> 00:27:24.170
You can just have fun beating up on us, what,

00:27:24.269 --> 00:27:27.089
like 14, 15 times this year? How many times do

00:27:27.089 --> 00:27:29.849
you play interdivision? But you're welcome for

00:27:29.849 --> 00:27:32.690
those wins. We need them all. We need every one

00:27:32.690 --> 00:27:35.410
of them. Appreciate it. Very helpful. Appreciate

00:27:35.410 --> 00:27:38.299
it, guys. Thanks, Michael. How about that, Mike

00:27:38.299 --> 00:27:42.519
Kirk? So much information. Oh, man, he's got

00:27:42.519 --> 00:27:45.140
just – I know he's got so much more he wants

00:27:45.140 --> 00:27:48.079
to talk about. No, it was good. But it was great,

00:27:48.160 --> 00:27:51.019
yeah. It was a lot of good information. And I

00:27:51.019 --> 00:27:54.039
hope everybody listening got to enjoy that and

00:27:54.039 --> 00:27:57.619
learned a little bit and is aware that we got

00:27:57.619 --> 00:28:01.079
it. We're ready. Nationwide. Whatever you need.

00:28:01.440 --> 00:28:04.740
We're right beside you. Right beside you. Oh,

00:28:04.859 --> 00:28:07.759
we need a banner. It's back for season two. It's

00:28:07.759 --> 00:28:13.640
back. So make sure to go like, subscribe on all

00:28:13.640 --> 00:28:16.440
of our social media channels per use. Really

00:28:16.440 --> 00:28:18.759
appreciate all the listeners out there. And if

00:28:18.759 --> 00:28:20.900
you do need some more information on the alternate

00:28:20.900 --> 00:28:26.299
evaluations, reach out to your AE rep or you

00:28:26.299 --> 00:28:32.559
can email us at sales, all of us, sales at nationwideamc

00:28:32.559 --> 00:28:36.730
.com. Value accepted. Peace.
