1 00:00:00,000 --> 00:00:02,260 I don't know. I'm still wondering why you're holding like a wrench. 2 00:00:02,600 --> 00:00:05,220 Yeah, I don't know. Where did you get the wrench? 3 00:00:05,520 --> 00:00:07,520 I'm working on my gas powered vacuum. 4 00:00:15,400 --> 00:00:19,820 Hello, hello, hello and welcome. NationwideAMC.com. Let's go. 5 00:00:20,040 --> 00:00:21,100 Feel the energy. Feel it. 6 00:00:21,100 --> 00:00:24,460 Yeah, you like it? You like it? Hey, first show we got to come out the gate 7 00:00:24,460 --> 00:00:27,940 swinging. Let's do this. Michael Schwartz, outside account manager, 8 00:00:27,940 --> 00:00:31,180 nationwide property and appraisal services here with. 9 00:00:31,660 --> 00:00:35,780 And I'm Charlie Johnson, vice president, account manager, coming to you live from 10 00:00:35,780 --> 00:00:41,180 Northern Virginia. We are here to drop a little education on you. 11 00:00:41,620 --> 00:00:45,340 A little knowledge. Let's talk about appraisal. Let's talk about the business. 12 00:00:45,340 --> 00:00:49,460 Let's talk about everything. Let's get it out there. The people want to know what 13 00:00:49,460 --> 00:00:52,140 is going on in this world right now. 14 00:00:52,140 --> 00:00:57,940 And Charlie's here to tell you. Oh, everybody cares. 15 00:00:57,940 --> 00:01:01,100 Everybody cares. You're the guy. You're the information guy. 16 00:01:01,100 --> 00:01:04,940 So we're going to let you do that. I'm just going to randomly plug what I think 17 00:01:05,140 --> 00:01:07,460 the tagline for the show and Nationwide should be. 18 00:01:08,540 --> 00:01:09,740 Special reveal on that. 19 00:01:10,220 --> 00:01:12,580 We have a special reveal. Yeah. 20 00:01:12,940 --> 00:01:18,140 A little sneak peek. So, all right, well, let's talk about some fun stuff, 21 00:01:18,260 --> 00:01:20,660 I guess, in the market. 22 00:01:20,660 --> 00:01:22,620 The exciting world of appraisals. 23 00:01:22,620 --> 00:01:25,140 The exciting world of appraisals. Exactly. This is what we bring to you. 24 00:01:25,300 --> 00:01:27,780 Yeah, absolutely. Everybody loves talking about appraisals. 25 00:01:27,780 --> 00:01:29,580 Live in any color. Yeah. 26 00:01:29,580 --> 00:01:35,220 It's everybody's favorite part of the purchase refinance mortgage process, right? 27 00:01:35,660 --> 00:01:38,340 Yeah, I like to say it's like the sexiest part of the industry. 28 00:01:38,900 --> 00:01:40,460 That's what we bring to the table. 29 00:01:40,740 --> 00:01:42,500 I mean, we're not just two guys with good hair. 30 00:01:42,620 --> 00:01:44,420 Like we bring other things to the table. 31 00:01:44,780 --> 00:01:46,900 We're Justin Timberlake. We're bringing sexy back. 32 00:01:46,900 --> 00:01:51,700 So, let's see. First and foremost, how about everybody's hot topic? 33 00:01:51,700 --> 00:01:53,900 Like alternative valuation stuff. 34 00:01:54,700 --> 00:01:55,900 All valuations. 35 00:01:57,740 --> 00:02:04,820 So there's not a lot out there, you know, even though they are approved, right? 36 00:02:04,820 --> 00:02:07,060 For Fannie and Freddie, but everybody's kind of scared. 37 00:02:07,940 --> 00:02:11,500 Ultimately, like what, you know, what are you going to what's the benefit? 38 00:02:11,700 --> 00:02:13,300 You know, we're trying to sell a benefit. 39 00:02:13,300 --> 00:02:20,260 Time, but ultimately the cost is coming in right now anyways, right around the same. 40 00:02:21,260 --> 00:02:24,580 So, I mean, what do you think? 41 00:02:24,820 --> 00:02:26,180 What do you think we're going to do with this? 42 00:02:27,180 --> 00:02:29,500 I mean, I personally just think there's a lot of confusion on them. 43 00:02:29,700 --> 00:02:31,500 And I think it's all the way around. 44 00:02:32,420 --> 00:02:37,580 I think some of our lender partners don't know exactly when they can order those, 45 00:02:37,580 --> 00:02:39,940 when it does fit what they're trying to do with their loan. 46 00:02:39,940 --> 00:02:43,220 Do appraisers have a complete understanding on what to do with them? 47 00:02:43,220 --> 00:02:45,580 Does the AMC have a complete understanding what to do with them? 48 00:02:45,580 --> 00:02:49,980 I just think it's one of those things that it's that new situation 49 00:02:49,980 --> 00:02:54,300 where people are afraid to try something new and kind of really dive into it and trust it. 50 00:02:54,660 --> 00:02:55,980 You know, we have a tried and true process. 51 00:02:55,980 --> 00:02:57,540 How long has the appraisal process been around? 52 00:02:58,380 --> 00:03:00,900 How long have we done standard conventional appraisals? 53 00:03:01,620 --> 00:03:02,620 Right, right. 54 00:03:03,220 --> 00:03:05,780 Yeah, I was talking to one of our larger clients, 55 00:03:05,780 --> 00:03:10,060 yesterday about it, and they're like, yeah, it's not for us right now. 56 00:03:10,460 --> 00:03:12,940 We're going to stick with what we have. 57 00:03:14,460 --> 00:03:21,460 And we're just not quite ready, not quite ready to dive in and start ordering those or accepting them. 58 00:03:22,180 --> 00:03:25,620 I think with anything new like it, it's going to take one of those situations 59 00:03:25,620 --> 00:03:31,620 where a big major player in the game really adopts it, really embraces it. 60 00:03:31,620 --> 00:03:35,940 And starts rolling with it. And then when the rest of the industry sees that's working for them, 61 00:03:35,940 --> 00:03:36,940 then that's that push. 62 00:03:36,940 --> 00:03:39,860 You know, when there's a big change like this, usually it takes something like that to happen. 63 00:03:39,860 --> 00:03:41,420 Like think of the Tito4MC. 64 00:03:41,980 --> 00:03:42,980 Oh, yeah. 65 00:03:42,980 --> 00:03:44,660 They said those things aren't required anymore. 66 00:03:44,660 --> 00:03:49,140 But look at how many people still want that within the report, still ask for it, 67 00:03:49,140 --> 00:03:53,180 still come back for it if it's not in there when it's been stated for what, a year and a half, two years now, 68 00:03:53,180 --> 00:03:54,660 that the AMC is not even required. 69 00:03:54,660 --> 00:03:55,980 So you're right. You're right. 70 00:03:55,980 --> 00:03:56,980 Some of that may be to get it. 71 00:03:56,980 --> 00:03:57,980 But I think it's a big change. 72 00:03:57,980 --> 00:04:01,860 Yeah, some of the even so like some of the underwriters still come back, 73 00:04:01,860 --> 00:04:03,500 like, hey, we really would like to see this. 74 00:04:03,500 --> 00:04:04,500 Mm hmm. 75 00:04:04,500 --> 00:04:07,500 But OK, well, it's not required, but sure, we'll get it. 76 00:04:07,500 --> 00:04:11,020 And even though it is kind of a misleading form as it is. 77 00:04:11,020 --> 00:04:12,020 Right. Right. 78 00:04:12,020 --> 00:04:19,420 So, I mean, we, you know, as as the big company that we are, you know, of course, we have all the 79 00:04:19,420 --> 00:04:21,700 opportunities for when the lenders are ready. 80 00:04:21,700 --> 00:04:25,540 So, like, whenever the right time is, we're going to be able to get it. 81 00:04:25,540 --> 00:04:29,460 Ready. So, like, whenever the right to flip the switch. 82 00:04:29,460 --> 00:04:30,660 And do you have that? 83 00:04:30,660 --> 00:04:32,380 Do you have that pulled up? 84 00:04:32,380 --> 00:04:33,780 Do you have your phone? 85 00:04:33,780 --> 00:04:34,780 Let's see here. 86 00:04:34,780 --> 00:04:37,540 A whole. Let's dive into this. 87 00:04:37,540 --> 00:04:38,620 A whole offering. 88 00:04:38,620 --> 00:04:39,620 Yeah. Yeah. 89 00:04:39,620 --> 00:04:43,820 Got a fee schedule and everything nationwide is. 90 00:04:43,820 --> 00:04:48,660 Beside you, we can say that instead of on your side, right? 91 00:04:48,660 --> 00:04:50,500 Hey, beside you kind of sounds creepy. 92 00:04:50,500 --> 00:04:52,300 So maybe we work with something else. 93 00:04:52,300 --> 00:04:55,020 You know, you know, it's it's it's we're the creepy uncle. 94 00:04:55,020 --> 00:04:56,020 You know, everybody has one. 95 00:04:56,020 --> 00:04:57,460 It's usually Uncle Mike. 96 00:04:57,460 --> 00:05:00,460 So I fall right into that category. 97 00:05:00,460 --> 00:05:02,460 Let's see here. 98 00:05:02,460 --> 00:05:04,220 Did I put it in the schedules? 99 00:05:04,220 --> 00:05:08,620 I will say that the fees are attractive. 100 00:05:08,620 --> 00:05:11,620 That the ones that the fees are definitely attractive. 101 00:05:11,620 --> 00:05:18,580 And I mean, perfect example, though, is there is somebody coming out of the blue, I think, 102 00:05:18,580 --> 00:05:23,860 yesterday, the day before that we used to work with years ago and reached out to us 103 00:05:23,860 --> 00:05:27,460 and started asking about the all valuations. 104 00:05:27,460 --> 00:05:33,100 It's something that I don't think you can go at it alone as a lending company. 105 00:05:33,100 --> 00:05:34,100 You can't try to tackle it. 106 00:05:34,100 --> 00:05:35,100 I mean, it's tough. 107 00:05:35,100 --> 00:05:39,540 You're going to have to go through some sort of third party that that has the suite set 108 00:05:39,540 --> 00:05:42,420 up like what we do with all the forms, all the different fee schedules. 109 00:05:42,420 --> 00:05:45,380 And we already have the relationships built where we can make those happen. 110 00:05:45,380 --> 00:05:47,100 Going out alone, it's going to be a nightmare. 111 00:05:47,100 --> 00:05:51,020 So you're going to have to find a partner to do it with regardless. 112 00:05:51,020 --> 00:05:52,020 Right. 113 00:05:52,020 --> 00:05:54,020 Yeah, you're actually right. 114 00:05:54,020 --> 00:05:55,580 Did you find it? 115 00:05:55,580 --> 00:05:58,580 I pulled mine up. 116 00:05:58,580 --> 00:06:02,220 This is great. 117 00:06:02,220 --> 00:06:05,220 Organization at its finest. 118 00:06:05,220 --> 00:06:07,660 There it is. 119 00:06:07,660 --> 00:06:10,980 All products. 120 00:06:10,980 --> 00:06:14,740 You're looking at the nationwide alternative valuation product suite, aren't you? 121 00:06:14,740 --> 00:06:15,740 Yeah, that's right. 122 00:06:15,740 --> 00:06:16,740 That's right. 123 00:06:16,740 --> 00:06:26,380 And I have a lot of clients that get into the ARV space, one and two value stuff. 124 00:06:26,380 --> 00:06:34,620 So those were instantly attracted to them in the non QM private money space. 125 00:06:34,620 --> 00:06:41,900 Those are easy sells because again, two value reports like 700, I mean, lots of candy just 126 00:06:41,900 --> 00:06:45,700 because the guys are putting a lot more effort and research into it. 127 00:06:45,700 --> 00:06:51,500 Yeah, even if they do require info for anybody listening that doesn't know two value reports, 128 00:06:51,500 --> 00:06:54,620 so it's going to be as repaired and then as is. 129 00:06:54,620 --> 00:06:56,620 So they're planning on doing some improvements to the properties. 130 00:06:56,620 --> 00:06:59,580 They want to know what the property is going to be worth after the improvements are done, 131 00:06:59,580 --> 00:07:03,060 but they also still need to know what the properties work at this time. 132 00:07:03,060 --> 00:07:04,860 And so the appraiser has to do two complete valuations. 133 00:07:04,860 --> 00:07:08,460 I mean, sometimes they require two separate grids. 134 00:07:08,460 --> 00:07:12,740 Sometimes they think it's as simple as a statement in the report saying the as is value is this, 135 00:07:12,740 --> 00:07:15,580 but we all know they have to go through that same process as they would if they were put 136 00:07:15,580 --> 00:07:17,540 in on the grid to come up with that. 137 00:07:17,540 --> 00:07:18,540 Absolutely. 138 00:07:18,540 --> 00:07:19,540 Yeah, absolutely right. 139 00:07:19,540 --> 00:07:21,740 Yeah, they're it's a it's a big undertaking. 140 00:07:21,740 --> 00:07:22,740 Yeah, oh, yeah. 141 00:07:22,740 --> 00:07:27,620 And then if we could some of these that were we're quoting, you know, less than a week 142 00:07:27,620 --> 00:07:32,700 to flip some two value reports where in some areas it'd be could be two weeks to be longer 143 00:07:32,700 --> 00:07:38,420 because of market conditions or what have you. 144 00:07:38,420 --> 00:07:42,060 Those things are they're getting tested out right now, at least in my side. 145 00:07:42,060 --> 00:07:45,820 But we have how many we have in total. 146 00:07:45,820 --> 00:07:49,340 A lot of the products. 147 00:07:49,340 --> 00:07:52,780 Yeah, over five, seven, nine, twelve. 148 00:07:52,780 --> 00:07:55,460 Then how many are there? 149 00:07:55,460 --> 00:07:57,460 Two, four, six, eight. 150 00:07:57,460 --> 00:07:59,860 There's 20 products listed on that sheet, I think. 151 00:07:59,860 --> 00:08:00,860 That's insane. 152 00:08:00,860 --> 00:08:05,940 Yeah, from different types of inspections, different types of valuations, desktops, GSE 153 00:08:05,940 --> 00:08:10,340 desktops, alternative appraisals. 154 00:08:10,340 --> 00:08:16,260 And then, of course, everybody's favorite, the lovely AVM. 155 00:08:16,260 --> 00:08:17,260 Lovely AVM. 156 00:08:17,260 --> 00:08:20,180 Yeah, those are those are useful. 157 00:08:20,180 --> 00:08:21,180 It's a supplement. 158 00:08:21,180 --> 00:08:22,180 It's a supplement to help support. 159 00:08:22,180 --> 00:08:24,180 Nothing can be based on it. 160 00:08:24,180 --> 00:08:25,820 But let's talk about that. 161 00:08:25,820 --> 00:08:30,700 Let's talk about let's talk about the human element of a crisis. 162 00:08:30,700 --> 00:08:32,300 Let's go ahead and dive in there. 163 00:08:32,300 --> 00:08:36,860 Episode one for with your with our grandfather doing the freaking appraisals. 164 00:08:36,860 --> 00:08:40,700 Well, or just the topic that it's been a topic for 25 years. 165 00:08:40,700 --> 00:08:45,500 You talk to some appraisers and like whenever all these valuations come out and things become 166 00:08:45,500 --> 00:08:49,060 more automated, it's always they're trying to take the appraiser out of the equation. 167 00:08:49,060 --> 00:08:51,940 They're trying to make everybody's trying to make things more automated, trying to make 168 00:08:51,940 --> 00:08:56,780 it computer based, you know, collecting all the data for you, CDP and all the stuff that 169 00:08:56,780 --> 00:08:58,220 they have. 170 00:08:58,220 --> 00:09:03,940 And that if you talk to appraisers in 1985, appraisers were saying they're trying to find 171 00:09:03,940 --> 00:09:08,860 a way to take appraisers out of it, you know, like it's something that's as old as time 172 00:09:08,860 --> 00:09:10,580 like that never goes away. 173 00:09:10,580 --> 00:09:13,580 And the thing is, is you can't take away the human element of appraisals. 174 00:09:13,580 --> 00:09:20,740 I think things like AVM CRMs and so forth have shown that as much data as you can have, 175 00:09:20,740 --> 00:09:25,280 you still have to have that human element in appraisals where somebody actually can't 176 00:09:25,280 --> 00:09:32,380 break down, you know, a desirable neighborhood versus, you know, like you could have two 177 00:09:32,380 --> 00:09:36,300 different neighborhoods side by side where homes are basically the same age, but the 178 00:09:36,300 --> 00:09:40,420 home values and similar size, but the home values in this neighborhood are going to be 179 00:09:40,420 --> 00:09:44,220 50, 60,000, you know, 15, 20% higher than this neighborhood. 180 00:09:44,220 --> 00:09:45,220 But does the computer know that? 181 00:09:45,220 --> 00:09:48,220 I mean, the computer is going to maybe use those as comparables. 182 00:09:48,220 --> 00:09:53,820 I was kind of a weird, terrible example off the top of my head, but no, no, no, I think 183 00:09:53,820 --> 00:09:54,820 you make a good point. 184 00:09:54,820 --> 00:09:57,860 Like these guys, they have been saying this forever. 185 00:09:57,860 --> 00:10:03,340 That they would love to find a way to phase it out just because it's an aging industry. 186 00:10:03,340 --> 00:10:04,340 It is. 187 00:10:04,340 --> 00:10:06,140 It's an aging job type. 188 00:10:06,140 --> 00:10:13,980 So if we could find a way to help them, you know, maybe one guy sits at home and he's 189 00:10:13,980 --> 00:10:18,700 reviewing four different screens, right? 190 00:10:18,700 --> 00:10:21,380 With four different trainees, stuff like that. 191 00:10:21,380 --> 00:10:25,280 Like those, all these things have been presented. 192 00:10:25,280 --> 00:10:31,140 But ultimately it comes down to like, we need to continue to do it the way we're doing it. 193 00:10:31,140 --> 00:10:33,580 We still need more guys to come into the industry. 194 00:10:33,580 --> 00:10:34,580 Absolutely. 195 00:10:34,580 --> 00:10:38,700 To keep, and keeping it, because we will ultimately need to keep human element at some level. 196 00:10:38,700 --> 00:10:40,180 Yeah, at some level. 197 00:10:40,180 --> 00:10:41,180 Yeah. 198 00:10:41,180 --> 00:10:43,500 The models that being set up is perfect. 199 00:10:43,500 --> 00:10:50,340 The model being set up where the desktop appraisal, I think is the most efficient model. 200 00:10:50,340 --> 00:10:54,660 But the problem is, is you got to have, maybe not the problem, just the situation is, is 201 00:10:54,660 --> 00:10:58,820 you have to have everybody on all sides of the transaction on board, which includes the 202 00:10:58,820 --> 00:10:59,820 appraiser. 203 00:10:59,820 --> 00:11:04,220 And the appraisers are going to be reluctant to give away that power and that seeing the 204 00:11:04,220 --> 00:11:08,860 property in person and being able to inspect themselves to be able to trust and sign their 205 00:11:08,860 --> 00:11:13,140 name on appraisal saying, you know, checking all those boxes and still putting their license 206 00:11:13,140 --> 00:11:17,140 on the line when somebody else was at the property, doing the video footage, measuring 207 00:11:17,140 --> 00:11:19,460 the property, doing, you know, and so forth. 208 00:11:19,460 --> 00:11:22,960 So it's going to take a while, but I feel like that is the model where efficiency goes 209 00:11:22,960 --> 00:11:27,500 up and everybody can knock these things out in less than a week if all parties are on 210 00:11:27,500 --> 00:11:28,500 board. 211 00:11:28,500 --> 00:11:29,500 The technology is there for it. 212 00:11:29,500 --> 00:11:34,740 Yeah, the tech is there, but it's going to be a steep learning curve for a lot of you. 213 00:11:34,740 --> 00:11:35,740 Yeah, it's the willingness. 214 00:11:35,740 --> 00:11:36,740 It's the willingness. 215 00:11:36,740 --> 00:11:38,740 It's something that's going to take time. 216 00:11:38,740 --> 00:11:42,460 And I think it is, I mean, nothing against the appraisers we worked with for tons of 217 00:11:42,460 --> 00:11:47,660 years, but I mean, it's going to take that new wave, that younger generation of appraisers 218 00:11:47,660 --> 00:11:53,140 coming in that really embrace the tech side of it to really start ramping that up and 219 00:11:53,140 --> 00:11:54,140 push it, push it through. 220 00:11:54,140 --> 00:11:55,140 I feel like. 221 00:11:55,140 --> 00:11:56,140 Yeah, it will. 222 00:11:56,140 --> 00:12:03,100 I mean, but to your point, really, like it's been a conversation for a number of years, 223 00:12:03,100 --> 00:12:04,100 right? 224 00:12:04,100 --> 00:12:08,740 Longer than maybe longer than me and you've been around, at least maybe before we were 225 00:12:08,740 --> 00:12:09,740 born. 226 00:12:09,740 --> 00:12:10,740 It's been talking about. 227 00:12:10,740 --> 00:12:11,740 Oh, yeah. 228 00:12:11,740 --> 00:12:16,740 I was able to go out for like two years. 229 00:12:16,740 --> 00:12:17,740 Fresh out of college. 230 00:12:17,740 --> 00:12:18,740 Fresh out of college. 231 00:12:18,740 --> 00:12:23,380 I wish the gray hair is stay otherwise. 232 00:12:23,380 --> 00:12:24,860 Man, they're popping in. 233 00:12:24,860 --> 00:12:26,860 It's getting bad. 234 00:12:26,860 --> 00:12:28,860 That's because we have daughters. 235 00:12:28,860 --> 00:12:32,180 We don't even need to go there. 236 00:12:32,180 --> 00:12:33,700 No, that's the problem. 237 00:12:33,700 --> 00:12:34,700 They are the problem. 238 00:12:34,700 --> 00:12:36,260 I tell my daughter every day, you're a problem. 239 00:12:36,260 --> 00:12:37,260 Yeah. 240 00:12:37,260 --> 00:12:38,260 See, I got to go cut them out. 241 00:12:38,260 --> 00:12:39,260 This right here is because of you. 242 00:12:39,260 --> 00:12:40,260 Yeah. 243 00:12:40,260 --> 00:12:41,260 Yeah. 244 00:12:41,260 --> 00:12:44,740 My wife's like, hey, go to the eighth grade. 245 00:12:44,740 --> 00:12:47,780 She's bugging me tonight to go to the movies with her friends. 246 00:12:47,780 --> 00:12:49,180 I know what going to the movies means. 247 00:12:49,180 --> 00:12:52,980 It means a group of girls goes to the movies, group of boys goes to the movies and they 248 00:12:52,980 --> 00:12:53,980 all meet up. 249 00:12:53,980 --> 00:12:57,340 You need to be that guy in the back, like in the very last row. 250 00:12:57,340 --> 00:12:58,340 Tridge coat. 251 00:12:58,340 --> 00:12:59,340 Should be Tridge coat, dad. 252 00:12:59,340 --> 00:13:01,340 Show up with like sunglasses on, a hat, Tridge coat. 253 00:13:01,340 --> 00:13:02,340 I know the Tridge coats are creepy. 254 00:13:02,340 --> 00:13:03,340 I'm not there to be creepy. 255 00:13:03,340 --> 00:13:04,340 Don't get me wrong. 256 00:13:04,340 --> 00:13:08,340 Like I've seen enough 80s movies where it's funny. 257 00:13:08,340 --> 00:13:11,620 What else can we talk about today? 258 00:13:11,620 --> 00:13:12,620 How about. 259 00:13:12,620 --> 00:13:13,620 All right. 260 00:13:13,620 --> 00:13:19,060 So the industry as a whole, mortgage industry as a whole, it's all has been all doom and 261 00:13:19,060 --> 00:13:21,020 gloom for months. 262 00:13:21,020 --> 00:13:22,020 Right? 263 00:13:22,020 --> 00:13:23,020 You're talking about. 264 00:13:23,020 --> 00:13:25,020 It's a great time. 265 00:13:25,020 --> 00:13:26,020 Yeah. 266 00:13:26,020 --> 00:13:30,860 It's a great time to be an investor. 267 00:13:30,860 --> 00:13:32,940 But it's not a great time to be alone. 268 00:13:32,940 --> 00:13:36,900 I mean, it's still a good time to be a loan officer. 269 00:13:36,900 --> 00:13:37,900 You can still make some money. 270 00:13:37,900 --> 00:13:38,900 My brother's in it. 271 00:13:38,900 --> 00:13:39,900 Got a lot of friends in it. 272 00:13:39,900 --> 00:13:42,180 My father is still in it now too. 273 00:13:42,180 --> 00:13:49,340 But you see so all the news is just covered with this company closes. 274 00:13:49,340 --> 00:13:50,580 This company goes out of business. 275 00:13:50,580 --> 00:13:53,460 This company sold to this company. 276 00:13:53,460 --> 00:13:57,460 So it's encouraging when there's when there are some companies that are merging or acquiring 277 00:13:57,460 --> 00:14:02,340 others to try and help, you know, keep things rolling for those people. 278 00:14:02,340 --> 00:14:08,660 I don't like Sprout and FGMC was a huge hit to a lot of people. 279 00:14:08,660 --> 00:14:10,260 Those guys go out of business. 280 00:14:10,260 --> 00:14:12,380 Yeah, that was kind of an eye opener, wasn't it? 281 00:14:12,380 --> 00:14:13,380 People just got it. 282 00:14:13,380 --> 00:14:14,380 Well, I mean, it's not. 283 00:14:14,380 --> 00:14:17,500 But the point is, like, it's not the sky is not falling. 284 00:14:17,500 --> 00:14:22,180 Not like there's still so many companies out there that are bringing these people in and 285 00:14:22,180 --> 00:14:27,340 helping them out, giving them an account executive job or whatever they were doing before. 286 00:14:27,340 --> 00:14:30,580 I think, you know, ultimately, the people that are really going to hurt are the ops 287 00:14:30,580 --> 00:14:31,580 people. 288 00:14:31,580 --> 00:14:32,980 There's a million processors. 289 00:14:32,980 --> 00:14:34,660 There's a million underwriters. 290 00:14:34,660 --> 00:14:35,660 That's the problem. 291 00:14:35,660 --> 00:14:41,140 There's only so many seats in a company for that kind of position. 292 00:14:41,140 --> 00:14:42,140 Right. 293 00:14:42,140 --> 00:14:43,140 Yeah. 294 00:14:43,140 --> 00:14:46,820 But but the good thing is people are always going to need to buy houses. 295 00:14:46,820 --> 00:14:47,820 People are always going to need to. 296 00:14:47,820 --> 00:14:48,820 Yeah, that's the thing. 297 00:14:48,820 --> 00:14:49,820 Right. 298 00:14:49,820 --> 00:14:50,820 It's never going to go away. 299 00:14:50,820 --> 00:14:53,540 I mean, how long have you been in this business? 300 00:14:53,540 --> 00:14:54,540 Seven years. 301 00:14:54,540 --> 00:14:55,540 Seven years. 302 00:14:55,540 --> 00:14:56,540 Yeah. 303 00:14:56,540 --> 00:14:57,540 Coming on seven. 304 00:14:57,540 --> 00:15:04,260 Yeah, because for this month is my four year anniversary nationwide. 305 00:15:04,260 --> 00:15:10,300 This will be October, November will be technically 11 years for me. 306 00:15:10,300 --> 00:15:11,300 Eleven. 307 00:15:11,300 --> 00:15:13,020 Yeah, I started in 2011. 308 00:15:13,020 --> 00:15:15,820 Are you older than me? 309 00:15:15,820 --> 00:15:17,660 I started a tiny old nation. 310 00:15:17,660 --> 00:15:19,700 We are not going to tell the people my age. 311 00:15:19,700 --> 00:15:21,340 Twenty five, if you're asking. 312 00:15:21,340 --> 00:15:23,380 No, no, no, no, no. 313 00:15:23,380 --> 00:15:24,380 I'm twenty. 314 00:15:24,380 --> 00:15:25,380 No, no, no, no, no, no. 315 00:15:25,380 --> 00:15:27,740 There's no way I'll put it out there. 316 00:15:27,740 --> 00:15:29,220 I'm going to be 40 this year. 317 00:15:29,220 --> 00:15:30,300 No, you got me. 318 00:15:30,300 --> 00:15:31,300 I'll be. 319 00:15:31,300 --> 00:15:35,340 I just turned 37 a couple of months ago. 320 00:15:35,340 --> 00:15:37,420 You are a lifer in this industry. 321 00:15:37,420 --> 00:15:41,580 I've been in it for, you know, started at a small little baby AMC, learned the whole 322 00:15:41,580 --> 00:15:42,900 business from the ground up. 323 00:15:42,900 --> 00:15:47,580 We were getting like 15 orders a day when I first started 15, 20. 324 00:15:47,580 --> 00:15:51,900 And I grew that puppy to about 200 orders a day, 220 at our peak. 325 00:15:51,900 --> 00:15:56,420 And then so this I forget I've been an issue like for about three years now because you 326 00:15:56,420 --> 00:15:58,460 were here about a year before me, weren't you? 327 00:15:58,460 --> 00:15:59,460 Yeah, yeah. 328 00:15:59,460 --> 00:16:00,460 Before the acquisition. 329 00:16:00,460 --> 00:16:04,660 So yeah, or the complete before everybody completely merged. 330 00:16:04,660 --> 00:16:05,660 Right. 331 00:16:05,660 --> 00:16:06,660 You guys. 332 00:16:06,660 --> 00:16:07,660 Yeah. 333 00:16:07,660 --> 00:16:08,660 Nationwide. 334 00:16:08,660 --> 00:16:11,500 We're a happy family of how many companies now? 335 00:16:11,500 --> 00:16:13,460 Five, six, five companies. 336 00:16:13,460 --> 00:16:18,740 So we got to tell the people about we are, you know, we cover the nation. 337 00:16:18,740 --> 00:16:20,540 We really are nationwide. 338 00:16:20,540 --> 00:16:21,540 We got that. 339 00:16:21,540 --> 00:16:24,620 We are the nationwide company with your local field. 340 00:16:24,620 --> 00:16:26,700 That's what it is. 341 00:16:26,700 --> 00:16:27,700 Local divisions. 342 00:16:27,700 --> 00:16:30,060 And we're right beside you. 343 00:16:30,060 --> 00:16:36,900 You just lost like half of the women that were watching this. 344 00:16:36,900 --> 00:16:37,900 We are beside you. 345 00:16:37,900 --> 00:16:42,980 Is it going to be embarrassing if we try to name all the divisions and fail to do so? 346 00:16:42,980 --> 00:16:44,420 But I think we got it right. 347 00:16:44,420 --> 00:16:49,740 Well, let's be honest, like two of them. 348 00:16:49,740 --> 00:16:55,020 There's wait, there's only three left to completely migrated into nation. 349 00:16:55,020 --> 00:17:00,500 Order Pro USA, if you recognize the name is nationwide no more. 350 00:17:00,500 --> 00:17:03,900 It's still on the it's still on some of the signage that we have, though, just to show 351 00:17:03,900 --> 00:17:06,780 our roots where we came from. 352 00:17:06,780 --> 00:17:08,380 Who else is 100 percent over? 353 00:17:08,380 --> 00:17:09,940 Is old city a hundred old city? 354 00:17:09,940 --> 00:17:10,940 Yeah. 355 00:17:10,940 --> 00:17:12,980 Old city out of the Philly Philly area. 356 00:17:12,980 --> 00:17:17,580 If you didn't know, order pro was out of the Kansas City area. 357 00:17:17,580 --> 00:17:22,340 But then we have first choice out there and beautiful organ. 358 00:17:22,340 --> 00:17:23,340 Great Northwest. 359 00:17:23,340 --> 00:17:26,540 Man, I love the weather out there for about three months of the year. 360 00:17:26,540 --> 00:17:31,140 Springtime springtime in the Northwest is fantastic. 361 00:17:31,140 --> 00:17:34,340 Elliott for your commercial needs out of North Carolina. 362 00:17:34,340 --> 00:17:35,340 That's right. 363 00:17:35,340 --> 00:17:38,300 The company out of out of little Greensboro, North Carolina. 364 00:17:38,300 --> 00:17:42,300 I actually lived there for like, I don't know, almost 10 years. 365 00:17:42,300 --> 00:17:44,140 Did you met my wife down there? 366 00:17:44,140 --> 00:17:46,340 Yeah, it's nice, but it's super sleepy. 367 00:17:46,340 --> 00:17:48,420 It's never I've never done North Carolina in my life. 368 00:17:48,420 --> 00:17:49,420 I would like to go. 369 00:17:49,420 --> 00:17:51,980 Charlie, you would like like Charlotte, Winston. 370 00:17:51,980 --> 00:17:53,020 Those are cool vibes. 371 00:17:53,020 --> 00:17:58,540 Winston and Raleigh are probably closer to like Kansas City kind of vibes. 372 00:17:58,540 --> 00:18:00,540 Charlotte is like super. 373 00:18:00,540 --> 00:18:07,660 I mean, city, it's all like the biggest banking area in this part of the East Coast, I think. 374 00:18:07,660 --> 00:18:08,660 Is it really? 375 00:18:08,660 --> 00:18:14,300 Yeah, the most banks, most traditional like B of A Wells Fargo, like you name it. 376 00:18:14,300 --> 00:18:15,300 All of them are there. 377 00:18:15,300 --> 00:18:17,060 OK, it's pretty random. 378 00:18:17,060 --> 00:18:18,060 But yeah, they pick Charlotte. 379 00:18:18,060 --> 00:18:19,060 All right. 380 00:18:19,060 --> 00:18:20,060 Who else do we got? 381 00:18:20,060 --> 00:18:21,060 Oh, guideline. 382 00:18:21,060 --> 00:18:26,060 I was about to say guideline up in the Northland. 383 00:18:26,060 --> 00:18:27,060 Minnesota. 384 00:18:27,060 --> 00:18:28,060 Yeah, Minnesota. 385 00:18:28,060 --> 00:18:30,700 I can't help it. 386 00:18:30,700 --> 00:18:31,700 There's not a knock on them. 387 00:18:31,700 --> 00:18:34,940 I love listening to hockey commentators go on and on. 388 00:18:34,940 --> 00:18:36,540 Like I love hockey as it is. 389 00:18:36,540 --> 00:18:40,340 If you thought Eric, the director up there, he talks like that. 390 00:18:40,340 --> 00:18:41,340 He's got that swagger. 391 00:18:41,340 --> 00:18:42,340 Oh, yeah. 392 00:18:42,340 --> 00:18:43,340 No, it's great. 393 00:18:43,340 --> 00:18:46,380 Like like Barry Melrose, whenever he gets going talking about hockey, I just love it. 394 00:18:46,380 --> 00:18:47,860 I could listen to Barry talk all night. 395 00:18:47,860 --> 00:18:48,860 But you do. 396 00:18:48,860 --> 00:18:50,420 But if you see how old he is now. 397 00:18:50,420 --> 00:18:51,420 Yeah. 398 00:18:51,420 --> 00:18:52,420 Yeah. 399 00:18:52,420 --> 00:18:53,420 Talk about gray hair. 400 00:18:53,420 --> 00:18:54,420 Shout out to those Colorado Avalanche. 401 00:18:54,420 --> 00:18:55,420 Thank you very much. 402 00:18:55,420 --> 00:18:58,460 I know I'm not from Colorado or Denver, but that's been the squad for a long time. 403 00:18:58,460 --> 00:19:02,100 It's been a slow thing coming for the past five, six seasons. 404 00:19:02,100 --> 00:19:03,100 Went from the tank. 405 00:19:03,100 --> 00:19:06,260 I only got over the hump this year. 406 00:19:06,260 --> 00:19:07,260 Let's go. 407 00:19:07,260 --> 00:19:08,260 You got it. 408 00:19:08,260 --> 00:19:11,380 You got to get on the caps. 409 00:19:11,380 --> 00:19:13,740 I think you guys are going the wrong direction. 410 00:19:13,740 --> 00:19:16,980 I mean, we're aging in the wrong direction. 411 00:19:16,980 --> 00:19:19,700 Like you ever talk to Ricky Bobby? 412 00:19:19,700 --> 00:19:21,900 He was an order pro guy. 413 00:19:21,900 --> 00:19:22,900 He's in QC. 414 00:19:22,900 --> 00:19:23,900 Huge caps fan. 415 00:19:23,900 --> 00:19:24,900 Is he really? 416 00:19:24,900 --> 00:19:25,900 Yeah. 417 00:19:25,900 --> 00:19:26,900 Yeah. 418 00:19:26,900 --> 00:19:27,900 Huge caps fan. 419 00:19:27,900 --> 00:19:28,900 He went to one of the Stanley Cup finals games. 420 00:19:28,900 --> 00:19:29,900 Oh, sweet. 421 00:19:29,900 --> 00:19:30,900 Or maybe it was a playoff game. 422 00:19:30,900 --> 00:19:34,420 It was one of the ones a few years back that went to like triple or four overtimes. 423 00:19:34,420 --> 00:19:35,420 Oh, yeah. 424 00:19:35,420 --> 00:19:36,420 Yeah. 425 00:19:36,420 --> 00:19:37,420 Yeah. 426 00:19:37,420 --> 00:19:39,420 And he was there for the entire game. 427 00:19:39,420 --> 00:19:43,140 Worst part about it is they still do last call at the normal time. 428 00:19:43,140 --> 00:19:45,700 And so you got to think you're sitting through three overtimes. 429 00:19:45,700 --> 00:19:47,900 Just empty handed. 430 00:19:47,900 --> 00:19:48,900 It's terrible. 431 00:19:48,900 --> 00:19:49,900 Oh, no. 432 00:19:49,900 --> 00:19:50,900 Terrible situation. 433 00:19:50,900 --> 00:19:53,900 You got to bend the rules a little bit. 434 00:19:53,900 --> 00:19:54,900 Come on. 435 00:19:54,900 --> 00:19:55,900 Stanley Cup. 436 00:19:55,900 --> 00:19:56,900 DC is a real problem. 437 00:19:56,900 --> 00:20:00,620 But that's how any sporting event does it though. 438 00:20:00,620 --> 00:20:04,900 They always do last call at a certain time, like seventh inning for baseball or at the 439 00:20:04,900 --> 00:20:06,340 start of the quarter for football. 440 00:20:06,340 --> 00:20:09,260 You can blame my NFL team probably for that. 441 00:20:09,260 --> 00:20:14,500 Remember the beer bottle throwing incident? 442 00:20:14,500 --> 00:20:15,780 We were playing, I forget. 443 00:20:15,780 --> 00:20:18,300 Oh, you're the Browns, aren't you? 444 00:20:18,300 --> 00:20:21,780 Yeah, we're not going to go into that because that's a whole other tantrum. 445 00:20:21,780 --> 00:20:22,780 What is going on with that? 446 00:20:22,780 --> 00:20:23,780 Dude, no, I'm not doing it. 447 00:20:23,780 --> 00:20:27,580 I know this isn't a prasal talk and this is a sports minute. 448 00:20:27,580 --> 00:20:30,420 We are right beside you. 449 00:20:30,420 --> 00:20:36,620 So no, it had to be almost 10 years ago now, but they were serving beer into like the fourth 450 00:20:36,620 --> 00:20:42,300 quarter and we lost in like the last couple seconds. 451 00:20:42,300 --> 00:20:48,060 And the fans blamed the refs naturally and threw beer bottles at them. 452 00:20:48,060 --> 00:20:51,500 As they walked off the field, it was raining beer bottles. 453 00:20:51,500 --> 00:20:58,780 But anyways, you can thank my fans for that. 454 00:20:58,780 --> 00:21:00,540 Yeah, absolutely. 455 00:21:00,540 --> 00:21:02,500 So I think we cover all the divisions. 456 00:21:02,500 --> 00:21:07,340 I think we covered, you know, and nationwide being the longest standing AMC, right? 457 00:21:07,340 --> 00:21:09,460 We were the very first licensed AMC. 458 00:21:09,460 --> 00:21:10,460 Is that correct? 459 00:21:10,460 --> 00:21:11,460 Right. 460 00:21:11,460 --> 00:21:17,460 2008, license number 001 in Arizona. 461 00:21:17,460 --> 00:21:18,460 Is that Arizona? 462 00:21:18,460 --> 00:21:19,460 I believe it's Arizona. 463 00:21:19,460 --> 00:21:20,460 Okay. 464 00:21:20,460 --> 00:21:21,460 Yeah. 465 00:21:21,460 --> 00:21:24,500 So the Arizona was the first state to require an AMC license. 466 00:21:24,500 --> 00:21:26,740 Is that how that comes about? 467 00:21:26,740 --> 00:21:28,900 So that's how it came. 468 00:21:28,900 --> 00:21:31,780 That's how I'm putting it together. 469 00:21:31,780 --> 00:21:37,740 If we're wrong, I'm sorry, but we're still right beside you. 470 00:21:37,740 --> 00:21:42,740 We're always here for you in a non creepy way. 471 00:21:42,740 --> 00:21:44,380 In a non creepy uncle way. 472 00:21:44,380 --> 00:21:45,380 Yeah. 473 00:21:45,380 --> 00:21:50,060 So 2008, it's been a good, a long run. 474 00:21:50,060 --> 00:21:55,500 We've had a lot of growth in the last, what, three years? 475 00:21:55,500 --> 00:21:56,500 A ton. 476 00:21:56,500 --> 00:21:57,500 Yeah. 477 00:21:57,500 --> 00:22:03,300 Because when I came on board a little over three years ago, it was just Vesha wide and 478 00:22:03,300 --> 00:22:08,740 order, was order pro the first division to come on board? 479 00:22:08,740 --> 00:22:09,740 Yep. 480 00:22:09,740 --> 00:22:11,860 And then the chips started to fall from there. 481 00:22:11,860 --> 00:22:15,700 But we doubled in size like overnight. 482 00:22:15,700 --> 00:22:17,780 That's pretty sweet. 483 00:22:17,780 --> 00:22:18,780 So yeah. 484 00:22:18,780 --> 00:22:22,140 So like we said, you know, you have a lot of local divisions, local fields, still got 485 00:22:22,140 --> 00:22:26,380 a lot of those offices in place. 486 00:22:26,380 --> 00:22:33,700 So you get, you get that local appraiser feeling, but you have the national like support cast 487 00:22:33,700 --> 00:22:35,020 support system behind it. 488 00:22:35,020 --> 00:22:40,140 So no matter where you are, we are right beside you. 489 00:22:40,140 --> 00:22:41,140 That can't be the tagline. 490 00:22:41,140 --> 00:22:42,140 I think that's great. 491 00:22:42,140 --> 00:22:46,140 We've got to come up with something more, something better. 492 00:22:46,140 --> 00:22:49,580 No matter where you are in this country, we are right beside you. 493 00:22:49,580 --> 00:22:51,060 This thing is dead in the water. 494 00:22:51,060 --> 00:22:52,060 If that is not tagline. 495 00:22:52,060 --> 00:22:56,500 I'm not trying to infringe on our good friends, the insurance business. 496 00:22:56,500 --> 00:22:59,340 So we are right besides you. 497 00:22:59,340 --> 00:23:00,940 I'm sticking with it. 498 00:23:00,940 --> 00:23:01,940 We're going to put this to a vote. 499 00:23:01,940 --> 00:23:03,300 Eventually we're going to put this to a vote. 500 00:23:03,300 --> 00:23:06,980 There's going to be some kind of way to send out a survey. 501 00:23:06,980 --> 00:23:11,900 So we're going to put this to a vote. 502 00:23:11,900 --> 00:23:12,900 It's like a marriage. 503 00:23:12,900 --> 00:23:13,900 So that's part. 504 00:23:13,900 --> 00:23:14,900 It's part. 505 00:23:14,900 --> 00:23:15,900 Yeah, we got you. 506 00:23:15,900 --> 00:23:19,900 I'm still answering my phone calls when I'm sick. 507 00:23:19,900 --> 00:23:21,420 Like when was the last time you took a sick day? 508 00:23:21,420 --> 00:23:23,420 I can't even remember every taken a sick day. 509 00:23:23,420 --> 00:23:28,220 Like a real sick day, an actual sick day where you are so sick that you can't pull up your 510 00:23:28,220 --> 00:23:33,100 email on your phone, sit, sit in bed with your laptop even because you feel like complete 511 00:23:33,100 --> 00:23:34,400 garbage. 512 00:23:34,400 --> 00:23:39,140 But like actually to where you can't even function and have to have your laptop closed 513 00:23:39,140 --> 00:23:42,740 and you're just laying there in bed like, no, can't do this. 514 00:23:42,740 --> 00:23:44,300 I mean, I'll be honest. 515 00:23:44,300 --> 00:23:51,500 It's the first one I've taken in a long, long time was, I don't know, maybe early. 516 00:23:51,500 --> 00:23:54,100 It was early last month when I got COVID. 517 00:23:54,100 --> 00:23:55,580 I was going to say it was at the vid. 518 00:23:55,580 --> 00:23:56,580 Did the vid get you? 519 00:23:56,580 --> 00:24:03,060 Yeah, it was the like this was after a week of my family already having it. 520 00:24:03,060 --> 00:24:04,060 I didn't have it. 521 00:24:04,060 --> 00:24:05,060 I took care of them. 522 00:24:05,060 --> 00:24:09,340 I was the, you know, the good husband and the good father doing my thing. 523 00:24:09,340 --> 00:24:13,260 I'm running up and down the stairs with a mask on. 524 00:24:13,260 --> 00:24:18,060 So we went through a whole week and I had nothing, no symptoms, no nothing. 525 00:24:18,060 --> 00:24:23,820 My whole life comes out of lockdown on day five or six, whatever the hell it was. 526 00:24:23,820 --> 00:24:27,500 And I'm sick in 24 hours. 527 00:24:27,500 --> 00:24:33,860 I kid you not, I was the next day I sat on the couch and I fell asleep at like one o'clock 528 00:24:33,860 --> 00:24:35,940 in the afternoon and woke up the next morning. 529 00:24:35,940 --> 00:24:36,940 Yep. 530 00:24:36,940 --> 00:24:38,020 That's what it did to me. 531 00:24:38,020 --> 00:24:39,180 It knocked me out. 532 00:24:39,180 --> 00:24:41,660 I just couldn't wake up. 533 00:24:41,660 --> 00:24:43,140 All it made me want to do is sleep. 534 00:24:43,140 --> 00:24:47,940 But you know what though, in your house, the vid was right beside you. 535 00:24:47,940 --> 00:24:50,820 Yeah, she was literally. 536 00:24:50,820 --> 00:24:53,580 She had it. 537 00:24:53,580 --> 00:25:00,420 So yeah, man, that's the plus side or perk, whatever you want to call it, of being a work 538 00:25:00,420 --> 00:25:05,060 from home sales guy in this industry, right? 539 00:25:05,060 --> 00:25:06,060 There's no sick days. 540 00:25:06,060 --> 00:25:07,260 There's no sick days ever. 541 00:25:07,260 --> 00:25:08,260 We're always here for you. 542 00:25:08,260 --> 00:25:11,300 And to our boss watching this, we don't take sick days. 543 00:25:11,300 --> 00:25:12,300 I don't take. 544 00:25:12,300 --> 00:25:14,780 We're always we work all day long. 545 00:25:14,780 --> 00:25:19,220 I had to get told by Sherry, our wish. 546 00:25:19,220 --> 00:25:20,540 What is her official title? 547 00:25:20,540 --> 00:25:21,940 Miss Sherry Olson. 548 00:25:21,940 --> 00:25:25,780 She's the vice president of national accounts. 549 00:25:25,780 --> 00:25:28,580 She had to tell me, what are you doing? 550 00:25:28,580 --> 00:25:33,220 No lay down, stop working when I love her like half asleep with the vid. 551 00:25:33,220 --> 00:25:34,220 She had to tell me to stop work. 552 00:25:34,220 --> 00:25:35,220 I couldn't do it. 553 00:25:35,220 --> 00:25:36,220 Just can't put it down. 554 00:25:36,220 --> 00:25:37,220 It's funny. 555 00:25:37,220 --> 00:25:38,220 It's funny coming from her, right? 556 00:25:38,220 --> 00:25:40,220 That woman works 80 hours a week. 557 00:25:40,220 --> 00:25:41,220 Yeah. 558 00:25:41,220 --> 00:25:45,260 Speaking of what was right beside you, you email her at any time, at any point during 559 00:25:45,260 --> 00:25:47,220 a 24 hour period, she will be answering. 560 00:25:47,220 --> 00:25:48,420 It's two o'clock in the morning. 561 00:25:48,420 --> 00:25:50,020 You got a praise with question. 562 00:25:50,020 --> 00:25:51,020 Sherry. 563 00:25:51,020 --> 00:25:53,860 Oh, God, she's going to kill you for that. 564 00:25:53,860 --> 00:25:55,980 Let's put her email at the bottom of the screen. 565 00:25:55,980 --> 00:25:56,980 Yeah. 566 00:25:56,980 --> 00:25:59,980 At any point in time, put it to the test, put it to the test. 567 00:25:59,980 --> 00:26:00,980 She will answer. 568 00:26:00,980 --> 00:26:01,980 Yeah. 569 00:26:01,980 --> 00:26:02,980 She doesn't need any help. 570 00:26:02,980 --> 00:26:10,020 Not at work, not sleeping and not closing down her email. 571 00:26:10,020 --> 00:26:11,020 That's the AMC business. 572 00:26:11,020 --> 00:26:13,660 It's a partnership with everyone we work with. 573 00:26:13,660 --> 00:26:15,860 We are here to support and help you. 574 00:26:15,860 --> 00:26:22,140 It's a, wouldn't you say it is a service more than it is providing a product? 575 00:26:22,140 --> 00:26:23,140 100%. 576 00:26:23,140 --> 00:26:24,780 I would, yeah, I would totally. 577 00:26:24,780 --> 00:26:26,540 We are providing a service. 578 00:26:26,540 --> 00:26:27,540 Yeah. 579 00:26:27,540 --> 00:26:33,060 Being able to connect with, I mean, we pride ourselves on having our people connect with 580 00:26:33,060 --> 00:26:36,620 us basically at any time, right? 581 00:26:36,620 --> 00:26:40,940 Text messaging, email, call, smoke signal, whatever the hell they got. 582 00:26:40,940 --> 00:26:41,940 1000%. 583 00:26:41,940 --> 00:26:50,140 I think it goes, it definitely does go a long way because ultimately, you know, all AMCs 584 00:26:50,140 --> 00:26:53,220 some degree are using the same guys, right? 585 00:26:53,220 --> 00:26:55,660 Same appraisers doing the same job. 586 00:26:55,660 --> 00:27:00,780 It's just a matter of who do they like, who do the appraisers like working with better? 587 00:27:00,780 --> 00:27:03,780 Who gives them a little bit more leeway or who gives them a little bit more money? 588 00:27:03,780 --> 00:27:08,180 And then on the flip side of that for the lenders, it's who do they like to work, you 589 00:27:08,180 --> 00:27:09,180 know, who do they want to hang out with? 590 00:27:09,180 --> 00:27:12,740 Who do they want to go get actual a dinner or a beer with? 591 00:27:12,740 --> 00:27:17,580 Those are the people that are getting the business ultimately. 592 00:27:17,580 --> 00:27:19,460 You see it every single day. 593 00:27:19,460 --> 00:27:22,300 This industry, I don't know if it'll ever actually change. 594 00:27:22,300 --> 00:27:26,580 Like we, you know, we put out all the numbers and metrics on how we perform in all the different 595 00:27:26,580 --> 00:27:35,620 markets and they're great, you know, and we try to, we're adding new technology advancements 596 00:27:35,620 --> 00:27:42,660 and ways from order flow or how we're communicating with borrowers and appraisers. 597 00:27:42,660 --> 00:27:48,380 But ultimately, man, it comes down to people like you and I. 598 00:27:48,380 --> 00:27:49,940 Who's got the nice smile? 599 00:27:49,940 --> 00:27:51,700 Who do they want to hang out with? 600 00:27:51,700 --> 00:27:53,100 They don't want to see my smile. 601 00:27:53,100 --> 00:27:54,100 Shameless plugs. 602 00:27:54,100 --> 00:27:55,100 So upcoming events. 603 00:27:55,100 --> 00:27:56,100 All right, here we go. 604 00:27:56,100 --> 00:27:57,100 Upcoming events. 605 00:27:57,100 --> 00:27:59,020 Where can you find Nationwide? 606 00:27:59,020 --> 00:28:00,860 Where will be from roll? 607 00:28:00,860 --> 00:28:01,860 Guess what? 608 00:28:01,860 --> 00:28:03,300 We will be right beside you here as well. 609 00:28:03,300 --> 00:28:04,300 Where are we going to be? 610 00:28:04,300 --> 00:28:05,300 Where are we going to be right beside? 611 00:28:05,300 --> 00:28:06,300 All right, let's see. 612 00:28:06,300 --> 00:28:08,860 According to our newsletter. 613 00:28:08,860 --> 00:28:15,260 So go like and subscribe on our website, www.nationwideamc.com. 614 00:28:15,260 --> 00:28:25,380 August 17th, we'll be in Florida at the FAMP show in sunny Orlando. 615 00:28:25,380 --> 00:28:26,980 Let's see. 616 00:28:26,980 --> 00:28:35,100 August 18th through the 20th, we will be in the hot, hot Las Vegas Planet Hollywood for 617 00:28:35,100 --> 00:28:38,220 the originator connect their national show. 618 00:28:38,220 --> 00:28:39,220 It's their biggest one should be good. 619 00:28:39,220 --> 00:28:42,380 I thought you were getting ready to say hot Atlanta. 620 00:28:42,380 --> 00:28:46,700 No, it's going to be like desert death hot in Las Vegas. 621 00:28:46,700 --> 00:28:47,700 I'm not made for that. 622 00:28:47,700 --> 00:28:49,820 Oh, they didn't Vegas in August. 623 00:28:49,820 --> 00:28:54,220 Someone actually asked me to golf and I was like, no, I'm out. 624 00:28:54,220 --> 00:28:57,300 You know, people go like five in the morning to try to get up. 625 00:28:57,300 --> 00:29:01,940 I mean, try to avoid the heat five in the morning, cutting my evening short to go golf 626 00:29:01,940 --> 00:29:03,280 at five in the morning. 627 00:29:03,280 --> 00:29:05,020 I would depending on the course. 628 00:29:05,020 --> 00:29:06,420 So yeah, that rounds out. 629 00:29:06,420 --> 00:29:13,100 Oh, I'm sorry, valuation expo for all you appraisers watching this lovely edition. 630 00:29:13,100 --> 00:29:18,300 We will be at the valuation expo in September and again back in Las Vegas. 631 00:29:18,300 --> 00:29:23,980 The Mirage, the Mirage Vegas Vegas is gonna be heavy this this quarter. 632 00:29:23,980 --> 00:29:26,700 Vegas is the capital of conferences. 633 00:29:26,700 --> 00:29:30,580 It is and I'm going to be there way more than I need to be. 634 00:29:30,580 --> 00:29:32,220 Like one visit a year is good for me. 635 00:29:32,220 --> 00:29:33,300 I'm gonna be there like three times. 636 00:29:33,300 --> 00:29:37,100 Yeah, have you stopped and thought about how much you've been to Vegas thanks to conferences 637 00:29:37,100 --> 00:29:40,220 along Vegas and Atlantic City? 638 00:29:40,220 --> 00:29:43,660 It leaves no desire to go to Vegas just as a vacation or anything. 639 00:29:43,660 --> 00:29:45,380 You know, it gets fixed by going through work. 640 00:29:45,380 --> 00:29:46,380 They're out. 641 00:29:46,380 --> 00:29:49,780 I used to go to Atlantic City twice a year because they had two shows there for two, 642 00:29:49,780 --> 00:29:52,100 you know, residential shows for the NBA. 643 00:29:52,100 --> 00:29:57,100 And while it is a fantastic show, nothing against the NBA, what they do. 644 00:29:57,100 --> 00:30:02,300 But Atlantic City itself is just, you know, one and done is for a year. 645 00:30:02,300 --> 00:30:03,300 I'm good. 646 00:30:03,300 --> 00:30:09,260 I mean, I would drive up from from Northern Virginia, do the show, be there for like 36 647 00:30:09,260 --> 00:30:12,620 hours and drive right back in the middle of the night. 648 00:30:12,620 --> 00:30:14,420 Okay, so like three and a half hours. 649 00:30:14,420 --> 00:30:18,260 So pulling all night up and joysy. 650 00:30:18,260 --> 00:30:19,260 It ain't bad. 651 00:30:19,260 --> 00:30:20,260 All right. 652 00:30:20,260 --> 00:30:23,340 So so recap, you're going to catch this guy next next weekend, right? 653 00:30:23,340 --> 00:30:24,340 Right. 654 00:30:24,340 --> 00:30:25,420 I don't know when this is going to be viewed. 655 00:30:25,420 --> 00:30:31,260 So what are the dates now for the connect August 19th to the 20th booth 319. 656 00:30:31,260 --> 00:30:34,860 We will be right beside you. 657 00:30:34,860 --> 00:30:38,500 Valuation Expo September 7th through 9th, booth 13 right beside you. 658 00:30:38,500 --> 00:30:39,500 Lucky 13. 659 00:30:39,500 --> 00:30:40,820 And when is the NBA? 660 00:30:40,820 --> 00:30:42,740 I'm looking forward to the NBA. 661 00:30:42,740 --> 00:30:43,740 We will be in Nashville. 662 00:30:43,740 --> 00:30:48,180 I mean, you are going to get there's no way for us not to be beside you in Nashville because 663 00:30:48,180 --> 00:30:50,820 there's going to be what like 10 of the best. 664 00:30:50,820 --> 00:30:51,820 Absolutely. 665 00:30:51,820 --> 00:30:52,820 We will have a booth. 666 00:30:52,820 --> 00:30:56,460 It's it's a random number to I'll tell you what it is. 667 00:30:56,460 --> 00:30:58,460 14 something. 668 00:30:58,460 --> 00:31:02,000 accomplish this forecast. 669 00:31:02,000 --> 00:31:06,880 To November 11th 1400. 670 00:31:06,880 --> 00:31:08,660 Thank you very much. 671 00:31:08,660 --> 00:31:25,980 14說 everybody he cannons big brother in the roof of that's it's actually our 672 00:31:25,980 --> 00:31:30,300 I'd say that's a W on the side of the zoom camera. 673 00:31:30,300 --> 00:31:31,500 I'll give you that one. 674 00:31:31,500 --> 00:31:33,020 Yeah, that's absolutely. 675 00:31:33,020 --> 00:31:34,580 Take the dub where I can get it. 676 00:31:34,580 --> 00:31:37,140 Yeah, we'll be in Vegas again for NAMM, 677 00:31:37,140 --> 00:31:41,500 which is in the beginning of the month, the seventh through the tenth. 678 00:31:41,500 --> 00:31:42,900 Am I going to be there? 679 00:31:42,900 --> 00:31:43,860 It's up to you, bud. 680 00:31:43,860 --> 00:31:47,900 That was my first show with nationwide was NAMM. 681 00:31:47,900 --> 00:31:48,940 Is it a Caesars again? 682 00:31:48,940 --> 00:31:49,940 Caesars? 683 00:31:49,940 --> 00:31:50,740 No. 684 00:31:50,740 --> 00:31:51,380 Oh, it is Caesars. 685 00:31:51,380 --> 00:31:52,300 Yep. 686 00:31:52,300 --> 00:31:54,980 That was my very first nationwide show. 687 00:31:54,980 --> 00:31:56,340 It's a doozy. 688 00:31:56,340 --> 00:31:58,980 There's a lot of people that go to that one. 689 00:31:58,980 --> 00:32:00,940 So you might want to book your ticket. 690 00:32:04,300 --> 00:32:05,780 You're a real problem. 691 00:32:05,780 --> 00:32:09,100 I am the problem child. 692 00:32:09,100 --> 00:32:12,700 It's totally fine because I travel enough for everybody. 693 00:32:12,700 --> 00:32:15,140 I mean, if we really want to dive into it real quick, 694 00:32:15,140 --> 00:32:16,820 maybe we can close the show with this. 695 00:32:16,820 --> 00:32:19,460 Let's all be honest. 696 00:32:19,460 --> 00:32:25,380 Does anybody actually enjoy the entire booth show situation? 697 00:32:25,380 --> 00:32:27,180 Does anybody really enjoy it? 698 00:32:27,180 --> 00:32:30,980 Granted, we love meeting new people, love getting a chance 699 00:32:30,980 --> 00:32:32,860 to connect with people that we already know, 700 00:32:32,860 --> 00:32:34,300 we're already working with, get a chance. 701 00:32:34,300 --> 00:32:36,020 Obviously, as salesmen, you want a chance 702 00:32:36,020 --> 00:32:38,220 to meet new potential clients. 703 00:32:38,220 --> 00:32:40,180 But the way the whole booth situation is, 704 00:32:40,180 --> 00:32:42,220 where it's almost just like it's window shopping 705 00:32:42,220 --> 00:32:44,260 and you're just standing there giving your elevator pitch 706 00:32:44,260 --> 00:32:46,620 over and over and over again, handing out business cards. 707 00:32:46,620 --> 00:32:48,580 I mean, the fun part about the shows is really 708 00:32:48,580 --> 00:32:51,460 once that seven, eight hour period is over 709 00:32:51,460 --> 00:32:53,660 and you get to actually hang out with people, 710 00:32:53,660 --> 00:32:55,780 get to meet people and do dinners, 711 00:32:55,780 --> 00:32:57,260 set up actual meetings. 712 00:32:57,260 --> 00:33:01,300 Like it's almost like an archaic situation where it's, 713 00:33:01,300 --> 00:33:05,860 do do do, it's like, let me show you my gas powered vacuum. 714 00:33:05,860 --> 00:33:07,900 This is how it works right here. 715 00:33:07,900 --> 00:33:10,260 I mean, I don't disagree with some of that. 716 00:33:10,260 --> 00:33:14,780 Like now, more so than ever, as all these offices have closed 717 00:33:14,780 --> 00:33:16,300 and shows are in, right? 718 00:33:16,300 --> 00:33:18,100 Like that's where everybody's getting together. 719 00:33:18,100 --> 00:33:22,220 So yeah, so our elevator pitch has got to be on point 720 00:33:22,220 --> 00:33:25,300 for the upcoming shows to make sure that we're nailing down 721 00:33:25,300 --> 00:33:28,620 some new clients and keeping everybody happy. 722 00:33:28,620 --> 00:33:29,700 I hear you, like the booths- 723 00:33:29,700 --> 00:33:32,260 Who would give a gas powered vacuum by the way? 724 00:33:32,260 --> 00:33:33,100 A gas powered vacuum? 725 00:33:33,100 --> 00:33:34,180 What kind of idea was that? 726 00:33:34,180 --> 00:33:35,900 Like who's trying to sell a gas powered vacuum? 727 00:33:35,900 --> 00:33:36,740 I don't know. 728 00:33:36,740 --> 00:33:38,500 I'm still wondering why you're holding like a wrench. 729 00:33:38,500 --> 00:33:40,100 Yeah, I don't know. 730 00:33:40,100 --> 00:33:41,460 Where did you get the wrench from? 731 00:33:41,460 --> 00:33:43,700 I'm working on my gas powered vacuums. 732 00:33:45,940 --> 00:33:47,940 Always prepared. 733 00:33:47,940 --> 00:33:48,820 Half inch. 734 00:33:50,380 --> 00:33:52,740 Craftsman, still got, this is not a plug for craftsman. 735 00:33:52,740 --> 00:33:53,780 I shouldn't have said that. 736 00:33:53,780 --> 00:33:54,620 You shouldn't have said that. 737 00:33:54,620 --> 00:33:56,420 Now we gotta pay royalties. 738 00:33:56,420 --> 00:33:57,660 No, no. 739 00:33:58,660 --> 00:33:59,500 Or however that works. 740 00:33:59,500 --> 00:34:00,820 It's free marketing. 741 00:34:00,820 --> 00:34:02,220 It's free marketing. 742 00:34:02,220 --> 00:34:04,980 But anyways, yeah, so we will be in a town near you 743 00:34:04,980 --> 00:34:06,580 and beside you very soon. 744 00:34:07,820 --> 00:34:09,660 I think we have ruined people's lives 745 00:34:09,660 --> 00:34:11,420 for long enough with our voices. 746 00:34:11,420 --> 00:34:12,540 Well, a hundred percent. 747 00:34:12,540 --> 00:34:17,020 Go check us out on all social media fronts, even TikTok. 748 00:34:17,020 --> 00:34:18,540 It's gonna blow your mind. 749 00:34:19,420 --> 00:34:21,620 Are you on some TikTok videos? 750 00:34:21,620 --> 00:34:25,700 We're going to, our fantastic marketing team 751 00:34:25,700 --> 00:34:29,620 has pulled together TikTok. 752 00:34:30,460 --> 00:34:34,020 We got YouTube, Instagram, Twitter, Facebook. 753 00:34:36,220 --> 00:34:38,180 I'm thinking of LinkedIn. 754 00:34:38,180 --> 00:34:39,980 I know I'm forgetting another one. 755 00:34:39,980 --> 00:34:44,020 But yeah, hey, maybe there'll be a new TikTok video 756 00:34:44,020 --> 00:34:45,580 next weekend in Vegas. 757 00:34:45,580 --> 00:34:48,100 Just saying, like Instagram. 758 00:34:48,100 --> 00:34:50,020 The suspense, the suspense. 759 00:34:50,020 --> 00:34:51,140 Tell us more. 760 00:34:52,100 --> 00:34:54,460 I'm too, hey, we're too old for TikTok. 761 00:34:54,460 --> 00:34:55,940 I'm not putting it on my phone. 762 00:34:55,940 --> 00:34:57,860 I'm going to make one that shows me 763 00:34:57,860 --> 00:34:59,820 standing beside random people that don't know 764 00:34:59,820 --> 00:35:00,860 I'm standing beside them. 765 00:35:00,860 --> 00:35:04,940 And I'm going to Nationwide, we're right beside you. 766 00:35:04,940 --> 00:35:06,620 Right beside you. 767 00:35:06,620 --> 00:35:07,900 Now I want to say it. 768 00:35:09,620 --> 00:35:11,860 I've snuck it in enough to where he is. 769 00:35:11,860 --> 00:35:13,420 Yeah, over there. 770 00:35:13,420 --> 00:35:15,900 nationwideamc.com, go check this out. 771 00:35:16,940 --> 00:35:20,740 Bear in with us on this first episode of The Nameless. 772 00:35:21,660 --> 00:35:22,940 It'll get better. 773 00:35:22,940 --> 00:35:24,180 The Nameless Show. 774 00:35:24,180 --> 00:35:25,020 The Nameless Show. 775 00:35:25,020 --> 00:35:54,500 The Nameless Show.