Well, Charlie, here we are. We're back again.
Another episode of Value Nation. Excited to be
here. I missed you too, man. But excited to keep
the series going. Come up Chronicles. I think
I actually got the name right for once. But,
you know, got another person from Nationwide.
Get to know them a little bit better. Ask them
some questions. Find out what they do outside
of work. Find out what they do at work. Find
out why Nationwide is so wonderful. I love it.
All right. Welcome back. Welcome back on this
episode of The Come Up. We have the one and only
Janessa Miller, inside account manager, coming
to you live from lovely New Jersey. Hello, Ness.
Good afternoon. I almost said good morning. Good
afternoon. Good evening. Just depends on how
your day's been going. Good evening. Good evening.
Yeah. And good night. We're done. There you go.
So a little bit about you, right? So, you know,
we've done our homework, but you've also helped
us out. You are married. How many years have
you been married? Just celebrated 15 years married.
Hey, congrats. That's awesome. Nice work. Two
kids, right? One starting middle school, one
starting high school, right? Yep. It's crazy.
That's crazy. Like, mine's starting, well, Schwartzy's
is starting high school. Mine is starting middle
school. It's so weird. We did the whole locker
thing today. like where she's like testing out
you know it's like a rite of passage right when
you're messing with the combo lock and the ultimate
like how many failures you have oh my gosh do
you remember that pressure the first day of school
well me and my wife were like right behind her
like hovering giving her more more pressure yeah
we're like no turn it to the right three times
backwards left And she's like, wait, is it the
right or the left? And I'm like, we need to walk
away. I could never get that right. I could never
understand that. Oh, I forgot to mention your
pride and joy, Rip. Yes, my puppy. He's my baby.
He's eight months old. He'll be eight months
old this week. And he is just a big ball of terror.
What kind of pup? He is, we actually had the
DNA test on because his mom looks like a hundred
percent corgi. And he came out looking like a
pit bull. With, like, an Australian shepherd.
coloring so it turns out he's pitbull american
bully german shepherd corgi and australian shepherd
so he's a handful of things and i can see every
little personality with every breed in him it's
just it's chaotic all the time you imagine if
like the body gets as big as like some of those
bigger ones like a german shepherd but then it
has like the little corgi legs some of not gonna
lie he's one of 11 his litter was 11 and some
of them are very tiny with little little stubby
corgi legs. He definitely has his mom's corgi
ears. He's got huge ears. But yeah, they all
look completely different. He towers over his
mom now. He's a big boy at 50 pounds. Oh, nice.
So you get to see, like, do you know who has
his parents? Oh, yeah. We just had a play date
recently. So we had a play date with his brother,
his sister, and his mom. And then my brother
and sister -in -law have another one of his brothers.
Oh, cool. So it's just crazy to see them all
together because they all look drastically different.
You would never know that they're from the same
litter. I've always wanted to do that same thing.
So Rip, wait, you named him after Yellowstone,
right? I sure did. Oh, Rip, he's a gem. I love
that guy. He's a real He looks real good to the
eye, too. I'm not complaining. Until he shaves
his beard. No, yeah, no. Do you remember the
paparazzi movie he was in? I just watched that.
I can't remember which streaming network it's
on, but I was a big fan of him. He also played
the villain in Too Fast, Too Furious. So I was
always a big fan of his. So then he came on with
Yellowstone, Costner, and I'm like... I have
to watch it. And then he's got this big beard.
And I'm like, yeah, no, that's our dog's name.
But he fits the personality well, too. He's a
loyal, loving puppy. And we named him well. Are
you upset that they're not going to finish Yellowstone?
I mean, I'm not too happy. There's like half
another season to go. Yeah, I'm a little disappointed.
I also watched the other... The other 25 spinoffs?
Yeah, I watched the two other ones that came
before. They're pretty good. They're very well
written. They're really well casted. What's -His
-Name is making so much money. The writer and
creator. Yeah, for sure. He was in season two,
wasn't he? Yeah, he was a guy from... he was
like the show guy right yeah the show guy the
guy was yeah he's also he does little cameos
and all of his stuff so if you're watching like
i think it was 1883 he came out and it's 1883
and he's all dressed and you know the old school
clothes and the hat long beard and my husband's
watching and he's like is that taylor and i'm
like yeah that's him he just pops up everywhere
i mean why not i mean you why not you're the
writer might as well write yourself in on something
Yeah, right? Try to be like Stan Lee. Stan Lee
always made an appearance in all of his movies.
Yeah. I'm a fan of Stan Lee. I'm a big nerd.
We'll get to that. You're a good company. So
non -nerdy though, live music, you know, through
all of our... hardcore journalistic research
found out you're a fan of the live music so um
last show you went to favorite show you've ever
seen what kind of got you what kind of got you
into it last show i went to i took my kids to
a concert it was actually two or three weeks
ago it was for godsmack um it's very excited
couldn't wait we got upgraded to like 10th row
right in front of the stage it was amazing then
storm came through and they had to cancel the
show after we sat there for two hours so we're
all a little bummed um it was gonna be like their
first real concert you know yeah so it was rescheduled
we'll go back but uh shine down it's one of my
favorite bands listen to them all the time been
to countless shows for them but i'm into everything
like i i enjoy the rock and the metal concerts
just because of the energy But, you know, put
me on to like some Nirvana or even some like
Tupac and Biggie. Like, I love 90s music. I love
country music. I'm all over the place. It's my
playlist. They're just people look at me like
I'm crazy because I can go from Patsy Cline to
Screaming Metal and two songs switch. That's
awesome, though. I like it. That's right up my
alley. I cannot believe you just mentioned Patsy
Cline. That is such a thing. I love it. Randy
Travis, Patsy Cline. My parents grew up on, I
grew up on country music, but like music from
like the thirties, forties and fifties too. Cause
my parents were in their seventies. So like,
I just grew up on everything, even bluegrass.
My dad worked as a door to door salesperson.
Owned his own company. So he traveled the country
when we were kids. So he would be gone for a
few months at a time. At one point, he left for
Kentucky for like three months. He came home
with an accent and was playing bluegrass. And
for years, we all listened to bluegrass music.
I enjoy it. It's crazy. He embraced it. He embraced
the culture. Yeah, as a kid, I was like, this
is so embarrassing, Dad. But now I listen to
it and, you know, it makes you happy. Okay, so
let's talk a little bit about the nerdy side
that you mentioned. Yeah. So you're a big Comic
-Con. person i don't know how what the correct
terminology is here i neither do i is there like
a name for like comic conner comic conner i mean
the con goer i guess con goer iconic yeah i mean
honestly i don't know we just it's real borderline
carny like you gotta be careful con head yeah
i mean there's the attendees but i'm not i never
attend so I don't know if I have a name. I'm
just a handler. Let's talk about the handler
role here. Let's talk about the handler. Break
it down for us. How did you end up becoming a
handler of certain celebrity guests? It's funny.
We had a reviewer years ago that worked here
nationwide who did a lot of private autographing
on the side. He gave me tickets one day. He had
a whole bunch of them and he's friends with a
lot of different celebrity people all across
the country. and um people that own different
conventions and he gave me a whole bunch of tickets
for new york comic -con and i'm like i've never
been there before i don't even know what to expect
but i was at the time i was a big walking dead
fan i was obsessed with the tv show never missed
an episode so and they were like the the headliners
of the show so my husband and i went up there
and it was just insane the cosplay players and
everything it was just something I've never seen
before. And then from there, I started going
to a specific walk a day convention and I was
looking around and I'm like, well, how do you,
how do you people get these jobs? This looks
really cool. They're just standing there and
talking to the celebrities and hanging out. And
I'm like, I want to do this. So I just went online
and signed up to volunteer. And then, you know,
you, you do one show, you meet a bunch of friends
and, you know, you click with a bunch of people
and some of those people I'm best friends with
now. And that was seven years ago. But yeah,
we just start doing shows together and I've.
done i try to stay local because work and kids
and all that stuff and it's just something we
do on the fun or on the side for fun um some
pay some don't but it's more of our um getaway
for the weekend from time to time are you there
like are you like security like do you secretly
know like muay thai or something and you're like
protecting the fan girls away from some of these
actually no my husband is out there you go perfect
so he works he's a he's a marine um He was in
the Marine Corps, so when he goes with me, he
will work security and escort. He'll be the person
to bring a specific celebrity from one spot to
another. If they have to go do a panel or photos
or something like that, he gets to walk them
around the venue, keep them safe. I basically
sit at a table all weekend with that celebrity
that I'm working with, and I take cash for autographs
and photos and stuff like that. It's a good time.
I get to meet a bunch of different people. I
get to see people cry and fangirl over their
favorite celebrities. It's fun to watch. It's
heartwarming. I know we've talked about it once,
but who's your fave that you've worked with?
Did you ever fangirl over somebody? Yes. I fangirled
recently. I did a show a few weeks ago. Early
2000s me. I would have been 18, 19 years old
at the time. I was obsessed with NSYNC. So Joey
Fatone was my favorite NSYNC -er. Everyone loved
Justin. I loved Joey. He was at the convention.
So I'm like, I'm not leaving until I go meet
Joey. And I did. I got a picture with him and
I fangirled. It's my first time ever. But I mean,
no, it's not my first time ever. There's a few
others. JC Chavez, relax. There you go. I'm sorry.
JC was the man. So underrated. I agree. Justin
took the limelight away from JC. They started
off, JC was kind of the... But, yeah, I definitely
fangirled a little bit over Joey. I was excited
to meet him. But, yeah, at that convention I
was working with a Star Trek person that I really
didn't know that well. But it was a good time.
So these things have, like, thousands of people,
right? They're huge. I've only seen pictures,
well, kind of, on, like, IG or something. Oh
yeah, no, there's people that go all out. They
wait all year building cosplay suits and it's
just, it's insane to see what people put into
it. But it's cool because you see all different
types of people. Like I was working with somebody
in Philly a few months ago and she flew up from
Puerto Rico just to work this venue because there
was somebody from Stranger Things there that
she wanted to meet. Who was there? The guy that
played the guitar, Eddie. He played the guitar.
Oh, yeah? Sweet. So he was there and she was
so excited. So she flew up from Puerto Rico and
she worked at conventions. She was the same position
as me. But she's a real estate lawyer by day.
So, I mean, that just gives you an idea of the
different types of people. There's just so many
different types of people that you would never
think of. I mean, doctors and lawyers. down to
just kids you know there's all different walks
of life to go into these conventions and they
kind of click over people you would never think
you'd be friends with you click over just your
your love for the same fandom it's just it's
fun to watch it's different it's different but
it's cool though like it gives you something
gives you an outlet outside of like the day -to
-day of work or family or whatever it may be
so that's that's cool probably helps keep some
sanity too you know definitely It's my little
getaway. Like I said, I do it a couple of times
a year and it's, it's just me and my friends
or me and my husband and my friends and we just
get together and it's a fun weekend. Oh gosh.
So you're escaping during your adult weekends
from this, this wild industry that we work in.
And so you have been what, since 2001, you've
kind of been in this mortgage appraisal world,
but you weren't on the appraisal side to start
off. No, I spent many years on the processing
side. I started my first job out of high school.
And it was just a temp position. Me and a friend
of mine, we went to a temp agency looking for
a summer job. And they're like, oh, we have something.
Can you type? I'm like, yeah, I could type. So
I got this job as a loan opener at a bank. met
so many people there and i enjoyed working with
everybody i had fun doing what i was doing and
i was there for a few years turned into a permanent
position and then i moved from the retail side
to the wholesale side until uh 2007 2008 when
everything crashed and the doors shut and then
they said you know take everything you want you
want your desk you want the fridge take it all
with you we're closing the doors did you take
the fridge I took some chairs. They got rid of
every little thing you could think of until that
place was vacant. But yeah, it was just... And
then from there, I had my daughter. I took a
year off. My husband was deployed to Iraq. I
took a year off and had my daughter and then
worked a few more places. from time to time between
kids. And then, yeah, then I, it was my last
job. I was working for a mortgage broker. I wasn't
happy. I got to know Nationwide because I was
ordering the appraisals. So I just reached out
to some of the people I knew at Nationwide. I'm
like, Hey, I'm not happy here. Are you guys hiring
for anybody for anything? And they're like, yeah,
come on over. I started there three days later
and I've been here since. So it's crazy how many
people I talked to at Nationwide that were working
on, Mortgage side, where our clients are, interacted
with Nationwide and then weren't happy with what
they were doing and then came over to this side
because they liked working with Nationwide. It's
a stressful job, but it's a less stressful job.
And there's a lot of fun to it. I like fixing
problems. But you didn't come in as an account
manager, right? Came in the corrections department.
So I spent the first five years at Nationwide
in corrections, which is not much different.
It's a lot of the same stuff. I still do a lot
of the same stuff. I just have a lot more client
interactions now than I did before, which I enjoy
because some of the clients I work with today
I've worked with since day one and I have great
relationships with them. So it's nice, you know,
they. they start bringing on other branches throughout
the country and they know me because, you know,
I've been working with them for 11 years now.
So like, okay, we're not using anybody else.
We have to use Janessa because that's what we
know. So it's cool when you get to communicate
and build those relationships with your clients
that you've known for so long. Yeah, that is
great. I don't, I don't imagine. I mean, I never
was on the origination side, but I would imagine
if you knew that, you know, someone like yourself
has been at AMC for. that long, you've had that
long of a relationship, it just makes sense to
continue to grow with them and continue to send
all of your people there. I don't know very many
inside account managers for other companies that
have been at their current AMC for that long.
You know what I mean? Yeah, it is rare, right?
We're also in an industry where everyone is constantly
moving from one place to another. But that also
helps us in the long run as well because you
have a lot of clients that move around. Yeah,
that's true. Oh yeah, me and Mia Schwartz, we'll
capitalize off that every now and then. That's
the only way I know how to sell. That's the only
way I know how to sell. But quick sidebar back
to where you started. I started off in QC too.
I came into this business almost the exact same
path. I almost, looking back on it, I would think
that is the best way if you're going to work
at AMC, almost like you've got to do at least
a year in QC to start off because knowing the
reports like that. you learn a lot yeah and the
different requirements and everything that you
know fha usda conventional jumbo all the different
things that all the different reports require
and like the little nuances you can talk the
talk of walk the walk to anybody on the phone
then from then on on what's going on in the business
yeah i mean i when i In the processing world,
there wasn't much you had to know about an appraisal.
You know where to find the value. You know the
basics. So coming into the appraisal side, I
had my interview and I said, I'll be completely
honest. I'm here to learn. I want to learn. I
know the guidelines. I am quick with the computer.
I'm quick to learn everything I need to learn.
And within a week, I... had it all down. I knew
everything from top to bottom on an appraisal
report when before I knew, you know, where to
find the value, where to find the market value,
where, where, where to, you know, looking at
the pictures that that's the extent of what I
knew coming into it 11 years ago. And it, you
know, it is fun to see how much I could learn
so quickly and how, how much freedom they give
you to just jump all on in and teach you the
reins of. the entire appraisal business. I like
that too. Like, I mean, you worked with the old
leadership for longer, but then us, but I mean,
they did allow when we came on, it'd allow you
to like a lot of freedom and said, Hey, you know,
here's the basics. All right. You know, you have
questions asked, but you know, you're, it's up
to you to really learn and to grow and you want
to be successful, which I appreciate it. Like
I don't want micromanagement, you know, we don't
need it. So, I mean, You've worked with a lot
of different clients over the years, right? But
I feel like now, more so than before, you're
probably more in the specialty kind of realm,
right? Thanks to you, yes. I don't know if that's
a good or bad thing. No, it's a good thing. I
enjoy learning everything new. Was it gradual
or was it like you just woke up one day and,
hey, all of a sudden I'm working with commercial
and private money? I mean, I think it was more
gradual because, you know, you take one client
on, they start questioning different job types
and what they can be open up to. And then they
start learning what else they can order with
us. And then that's us learning. You know, I'm
learning along with them and our commercial team.
And it's pretty cool because, I mean, doing this
so long, you need changes. And it's nice to see
things that are different. And, you know, I have
the Fannie and the Freddie. Oh, I have all that
down, knowing it for years. So now getting into
the commercial side of things, it's really cool
to see how that all works because I'm still learning
so much. But even, you know, short term, same
thing. So it's nice to see how everything works,
not just the residential. Yeah. You're the short
term rental queen. Yeah. For Nationwide. I don't
know if you really like that. We do them. We
do them. Non -QM, private money, short -term
rentals. Come see us. All of us. I've definitely
accepted it. But again, I've gotten so used to
it that it's just easy day for me looking at
the short terms these days. I mean, that's good.
To your point, we have to be able to evolve.
Me and Schwartz have to evolve and everybody
else that interacts with the customer on a daily
basis. And you have to learn, continue to want
to learn anyways. Some of the new... little nuances
of different markets. I mean, private money and
non -QM was never a big mindset of mine, but
like a year ago, I think it was when we started
the whole like private money initiative with
you and Rocky. And it's a year or two ago at
this point. I don't know. It's all blurred together,
but. Yeah, it's hard. The last three years are
hard to keep track. Yeah. Do you miss, I mean,
now that you're doing a lot more of that stuff,
you ever miss some of the more cookie cutter
stuff or do you still enjoy it? no because i
still have a lot of the cookie cutter stuff i
have a lot of clients that still do that i i
mean primarily do a lot of the hard money stuff
but even still with the hard money there's there's
the one -offs that are just regular residential
conventional appraisals and it is nice to see
an easier one from time to time yeah definitely
but uh It's also, like I said, it's nice to pop
into a 71B order and get familiar with that because
that's not something I was doing when I first
started off before hard money came around. So
it's cool to, like you said, evolve and see the
different products that are out there and available
to everybody. So I enjoy doing it all. The standard
residential cookie cutters are just the easy
ones that pop through from time to time. You
wait, though. We're creating some new ones. coming
out next hopefully next year you know more stuff
to learn on it's gonna be great not complaining
it's always a good time learning this is this
is a good one right here for you your manager's
gonna be listening so what is it that you like
best about your current role what's going on
at nationwide property and appraisal services
and two -part question and what would you like
to improve for yourself and just the inside account
managers this is the heavy stuff That's what
I'm here for. All right. So what do I like best?
I don't like being put on the spot. I mean, I
like that I have my own time to get everything
done. You know, I can sit down, I can focus on
it. There is no micromanaging. You mentioned
that earlier. And that's probably the best part
of it. I can focus on what I need to get done.
Unlike when we were grilling my daughter on how
to work her combination lock. Yeah, don't do
that. What was the second question? What would
you like to improve? What would I change? Yeah.
Or what's a suggestion you would throw out there
to improve your quality of job as an inside account
manager, but then at the same time improving
our service of what we can help? I'm sitting
here looking at my three monitors behind my laptop,
trying to figure out how can I answer that? And
I don't know. It's a pretty solid system. Our
communication is usually pretty great. Our customer
service is amazing. I really don't have any complaints
as to what can change. You know what? Now I lie.
I would like to see everybody in person every
once in a while. That would be a nice change.
You know, we get together once a year. Maybe,
you know, we saw Sherry. She came to visit and
we had a night out with a bunch of coworkers.
And that was amazing. I just wish we could do
that more often. Be nice for like a happy hour.
I miss the office. I miss it. Or a Christmas
party. Oh man, the Christmas parties. Man, those
were a thing of legend back in the day. Yeah,
they were always a good time. Although I was
always the one walking around with a camera and
not paying attention to much because I have a
camera in my hand. So it would be nice to have
office parties back again where I can hang out
and see everybody. That would be cool. Like I
might actually come up to Philly, the area more
often if there was a... Once a year for Christmas.
More than once a year. that's definitely what
i would like to see change i would like to see
us doing something together again with you all
right sorsi you ready for some rapid rush requests
let's get it request all right janessa rapid
rush request we need this appraisal back yesterday
apple you always mess this up i'm reading directly
what charlie sent me and it says apple or iphone
you do this every time android it's a it's a
green dot or a blue dot i just do it Everything
in my house is Samsung. Good answer. Every TV,
every electronic, every phone, Samsung. Samsung.
That one person in the iPhone chat that ruins
it for everybody else. Oh, me too. I'm that guy.
I'm okay with that. Separately to everybody,
then it starts like a weird chain. It's awful.
TV shows, binger. What was your latest binge?
Yellow Jackets. That's so good. So good. Was
it good? We just finished it. I'm so sad it's
over. Is it over, over? There's going to be another
season. No, there's another season coming. But
we just caught up. We watched the first two seasons.
And it was just, I mean, you have some legendary
actresses from, you know, from the 90s. And it
just, I can't even talk about it. It's just so
good. It was phenomenal. We're watching Twisted
Metal right now. Okay, sweet. And it's got Anthony
Mackie from Marvel. So funny. It's amazing. Definitely
a must -watch. But if anybody listening hasn't
checked out Yellowjack, I highly recommend it.
It's not what you expect at all. I'm jotting
that down. It's kind of creepy. It's a little
hardcore when you're not expecting it. Exactly.
But it's a very well -written show. Very well
-written. You a coffee drinker? Yes. You got
a go -to spot? Home. Home? If you're out and
about, though. You got to stop and get a cup
of joe or an iced coffee or something. So you
guys aren't going to understand because I'm going
to say Wawa. My next question is, does anything
else exist except for Wawa? The gas station coffee?
Wawa is the greatest store in the country. I'm
not a fan of Starbucks. I'll grab Starbucks if
I'm in a rush and there's nothing else. But when
I tell you, you know, working from home. It changes
a lot. I haven't even put gas in my car in three
months. We drive my husband's truck around whenever
we're going out. Last time I put gas in my car
was April. I still have like 50 miles still empty.
But now I make it myself. If I go anywhere, it'll
probably be Wawa. Not a fan of Dunkin', not a
fan of Starbucks. I guess I got to try Wawa.
Does Wawa have iced coffee versions though? Oh
yeah, they have everything. Wawa has everything
you want. We have one Wawa within X amount of
miles from me. I mean, I wouldn't go that far
out of your way for Wawa, but if I had to choose,
but yeah, we, we've got a Wawa on every corner.
I think I have like 10 of them within five miles
of me. Get you a bagel, get you a coffee and
a bagel. Oh, the bagels, the bagels in Jersey.
That water, man. It changes that, changes the
game. Those things are delicious. All right.
So speaking of Jersey, this is a Jersey thing
and a Jersey question. And I have a feeling you're
going to answer it. I already know what you're
going to ask. Go ahead. Oh, do you? Yes. Is it
Taylor Ham or is it pork roll? It's pork roll.
No, it's not a Taylor Ham. No, because if you
look at the logo, it says Taylor Pork Roll on
it. I know. On the label, it says ham. I know.
That's the North Jersey people. My dad's from
North Jersey. So it's Taylor Ham. Do you have
it where you are? Um, I, there's a sandwich shop
called Jersey Boys here that keeps it. So like
I can buy like that actual Taylor pork roll from
Jersey Boys. So you can get pork roll, egg and
cheese, salt, pepper. Oh yeah. I'll make it.
Cut it, put the little slits in it, fry it up,
put it on some toast. I have it in my fridge
right now. It's always in there. It's so good.
It's a staple, but it's, it's pork roll. It's
like a breakfast meat. What is this? Yeah. I
mean, it's like a glorified spam maybe. I was
going to say, it's kind of like spam. But I don't
like Spam. No, it's because it's not kept in
a can. I mean, it's it's wrapped in like that
paperish mesh thing. But it's like, yeah, it
comes just in a roll and you slice it. And it's
like doing fried bologna. And then I can get
behind some fried bologna. But no, like most
most delis in Jersey are going to have it on
the menu instead of like bacon, egg and cheese.
It's going to be pork roll. egg and cheese sandwich
and it's on toast or a bagel it's delicious yeah
next time you go to philly ask for pork roll
egg and cheese don't say taylor ham then we give
you a problem say taylor ham all right i'll try
both and see who gives me the back philly people
are going to give you a problem if you say taylor
ham for sure philly people are going to give
you a problem regardless exactly they're throwing
snowballs at santa claus On your Spotify right
now, what is currently playing on, or if you
use Apple, well, clearly you don't use Apple
music, so Spotify, whatever you use, what's your
go -to song right now? Spotify and Jelly Roll.
Jelly Roll. Jelly Roll. You guys both look completely
lost. What the hell is Jelly Roll? Is that a
streaming app? Is this a DJ? No, he's a singer.
You say it's a stripper name? No, he's a rapper.
Oh, Jelly Roll. He's a rapper turned rock singer
turned country singer. He just put a country
album out. He's amazing. Yeah, I do know Jelly
Roll. Wait a minute. Rapper, country singer,
and what else? He actually has a phenomenal voice.
He's a cool story. Yeah, he's a rapper. He did
some rock music. I found him when he was on Octane,
the series rock station. And then he just put
out a country album, so he's pretty amazing.
I saw him in concert last year. He's got some
random face tattoos, but yeah. I love him and
his life. They're a lot of fun to watch. And
he's got a mullet. I love it. He's got a surprise.
Listen to him. You wouldn't expect it. He's got
great voice. All right, let's check him out.
So if you're not listening to Value Nation, it's
Jelly Roll. I get it. Okay, good. There you go.
Yep. And last but not least, I think we're all
going to know the answer to this question. You
don't deal with me, so I can't be the answer,
but who is your favorite account executive to
deal with? As Charlie's popping his head up.
Look at him smiling. We'll let you deal with
the most. I'm not going to say it because he's
sitting right in front of me, but I talk to Charlie
every single day, and he gets it. He's very easygoing.
He gets my complaints when there are complaints.
He understands. He stole you from the rest of
us, basically. I've worked with some complicated
people in the past, and Charlie works well with
me. Agreed. And, Swartz, you're right. Because
R1 has said that, like, you kind of stole her
from everybody else. You did. You completely
hijacked her. There's so many Sasquatch I don't
talk to. I don't get to know because, you know,
Charlie keeps giving me all of his stuff. Because
nobody else is closing the work. I don't know
what to tell you. And so there's a second part
to this question. We already know the answer,
Kramer. Who is your least favorite A .E. to work
with? For whatever reason. It could also be me
because. I can't answer that question. I don't
know how to answer that question. You can just
say Kramer and move on with life. It's fine.
No, I love Kramer. He's awesome. I'm just messing
with him. Wait, can I say you since I haven't
worked with you? Oh, perfect. I'll take it. I'll
take it. Okay. Sports gets the title. That's
the safe answer. I suck again. I suck again.
Well, Miss Janessa, this has been lovely and
we have taken up so much of your time. I know.
I can only imagine what your inbox looks like
right now on one of your five screens. I'm afraid
to look. Did you minimize? I don't want to maximize.
No, it's in front of me, but I have my laptop
in front of it. So it's hidden. I'm afraid to
look over to it. It's going to be slammed the
laptop shut. But you know, it's only an hour
left of the day. So hopefully it goes pretty
quickly clearing out whatever's left inside that
box. As long as the dog doesn't make a mess.
The day doesn't stop. Appraisals don't sleep
when you talk about hourly. No, never. All right.
Thanks so much for your time today. We really
appreciate it. I know you were crazy nervous,
so I guess you don't want to do this, but it's
helpful, I think. No, it's been fun. I appreciate
you guys asking me to come on. It's been a good
time. All right, my friend. I think that was
another great guest. Oh, yeah. Oh, yeah. We've
got some hidden gems in this company. We do.
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