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Welcome to Students Incorporated, a podcast where we dive into relevant topics and issues

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related to the world of business, technology, education, and design.

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I'm your host, Mr. Jason.

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Episodes include student conversations, interviews with thought leaders, and inspirational stories

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with an international flavor.

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This podcast is created and produced with the help of students from the International

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Community School of Bangkok.

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In today's episode, we'll discuss developing a positive company culture with our special

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guest, Mr. Steven.

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I'm also joined by our co-host, Maci and Tasia.

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But first, let's hear the quote of the day and get some headline news.

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Thank you, Mr. Jason.

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Today's quote is from Sir Sosyon.

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He said,

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Lasting and strong relationships cannot be built on child-lift interest.

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A credible partnership is inconceivable without shared values and a commitment to the same

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ideas.

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In sports news, the Brooklyn Nets have not had a smooth beginning to the NBA season,

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and forward Yuta Watanabe only complicated it by dunking in his own team's basket.

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Just recently in regional news, crowds multiplied in Seoul, Korea during a Halloween celebration

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causing 154 deaths and dozens of injuries.

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The catalyst to the crushing stampede is still unknown.

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And in international news, in order to commemorate the 175th anniversary of Switzerland's first

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railway, the country is building the world's longest passenger train with 100 cars.

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Thank you for the quote and the news headlines, Tasia.

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Let's begin the interview.

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Maci has our first question for Mr. Steven.

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Good morning, Mr. Steven.

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Our first question for you today is how many years have you been a part of the ICS community?

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This is my 16th year at ICS.

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I spent my first two years teaching history in the high school, and ever since then I've

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been in leadership positions.

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So ICS is short for International Community School.

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And everyone here says that the community is the best part.

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What kind of things have you seen over the years that have helped build into the strength

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of this community and organizational culture?

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Good question.

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Community building comes down to people.

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So if we've done one thing really right over the past several years, it's getting the right

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people to serve here at ICS.

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I do believe that it's God's work of bringing people here from across the world, but it's

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about getting people who are behind the mission and vision of the school.

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It's about creating a culture that breeds trust and growth and an emphasis on connecting

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with students and making them feel known.

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It's about putting things in place that builds community, whether it's meeting every morning

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for devotions as a staff, teacher community, or having days we encourage our community,

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putting things in place like Eagles Camp, which you had this past weekend, that just

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breeds and celebrates our community, our diverse community, and fostering bridges between our

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parents and teacher community as well.

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For me personally, I remember when I first became principal, I heard it said that if

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you want a positive tone or culture in a school, you have to set it every day personally

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yourself.

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And yeah, I've tried to do that every day.

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So it seems like the company culture is really important to our school, and since it can

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be defined as a shared set of values, goals, and attitudes, and practices that make up

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an organization, what are some of ICS core values and goals that make ICS what it is

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today?

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Yeah, it starts with our mission and vision, and our mission at ICS is based on the Bible

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in partnership with parents.

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We teach the whole student to know and apply wisdom for the good of our world and the glory

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of God.

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And our vision is to continuously excel as a Christ-centered learning community.

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So every decision we make, we want those two statements to be behind it.

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If they're not, we don't do it.

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It's about reminding staff and teachers of this mission and vision over and over again,

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keeping it in front of them on every classroom wall and office wall, because this fosters

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an attitude that we're all here for this common purpose, a common mission to serve students.

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And we have to maintain that spirit of service and humility in all that we do.

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So when problems arise or conflict occurs, we point back to the mission with a humble

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response and a humble heart, because we still know we're on the same team, we're here for

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the same outcome, what is best for students.

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And that leads to growth as a whole school.

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In your opinion, what are some of the core ingredients needed to foster, accompany your

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community?

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I think you need that shared feeling of trust among staff, teachers, and leadership team,

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shared feeling of care and love for each other.

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That's where community building starts through a spirit of care and love for each other.

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With that as the foundation, your culture is bound to grow in leaps and bounds.

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I remember I worked at Merrill Lynch for a few years as a financial firm, and I never

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knew the mission of the company at all.

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I had no idea what it was.

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I knew exactly what I needed to do in my given department, but I never knew the connection

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it had with the overall success of the company.

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And you have to have that.

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You have to know where the company is going and what role I play in bringing the whole

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company towards a greater mission.

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And that never existed there.

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I also remember in a public school I worked at, there was this, it was a tough culture

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in some ways.

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The teaching environment was good, but we had shared classrooms.

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So you had to hang out in a teacher's lounge where all the computers were laid out.

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And I remember that just became a breeding ground for negativity, negativity against

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maybe some student issues or against leadership.

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And there was this big divide between teachers and the leadership team.

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And here at ICS, I don't feel that at all.

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I didn't feel that when I first arrived, and I hope it's still not the case.

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I feel there's a common sense of trust in the teachers, trust in the leadership team,

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trust in me, care for leadership, care for me.

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And that made a world of difference.

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And that enabled me to be who I really was, be free who I really was, and do hopefully

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excellent work to allow us all to flourish as a school.

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Yes, thank you.

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I agree with you, Mr. Stephen.

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Trust is a really important thing to have in a company culture.

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And also these two things, which is efficiency and creativity is also very important.

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So what do you think is the value of including both efficiency and creativity in the community?

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Yeah, I mean, in order for a company or school to thrive, you need to have efficient policies,

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procedures in place that lead corporations to a place of excellence.

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At the same time, just getting bogged down in policies and efficiency or what is most

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efficient often could get in the way of giving teachers or staff or any workers to be creative

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in their individual talents in order to bring our school to a place of greater success.

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Yes.

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And so how can you find a balance between those two values?

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Yeah, it's kind of our it's through our individual and joint creative efforts in an efficient

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way and efficient manner where companies are able to grow faster, right?

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It's about trusting everyone around us to be the best selves, best of themselves they

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can be, giving opportunities for them to live out their creative giftings.

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In the end, it's in those creative decisions, which actually leads to more efficiency and

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improvements in the end as a company or culture or school.

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I've got a question about Merrill Lynch, if we can go back to that quick.

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You said that you weren't connected to the mission or goals.

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And obviously, it's a big corporation.

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Did you feel like there was a sense of culture there?

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Or was it just I go into work, sit down on my desk, do my job and I leave?

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Yeah, you're exactly that was what it felt like.

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I just I knew my role.

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I knew what I had to do every day.

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There wasn't much connection between other departments, which would have enabled me to

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feel a bit more sense of fulfillment there.

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But in the end, after three and a half years, I just never felt that sense of fulfillment.

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And probably that was partly a reason for it because I never felt a sense towards what

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I'm doing personally every day that is hitting the benefit of the overall company.

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All right.

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Well, thank you for sharing for part one.

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We'll be right back after this short announcement with part two.

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Thank you.

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One, two, three, four.

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Procrastination is a rising issue around the world.

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Why not just leave my assignment to the last minute?

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Well, students think this is a harmful habit, however, and should be fixed.

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Did you know that by dividing your task into simple incremental steps, you can reduce procrastination

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by up to 60 percent?

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It's easier to start working when you have a clear picture of what you need to do.

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You won't be overwhelmed and can complete a big picture with one little step at a time.

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All right.

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Thank you for that announcement.

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We are back with part two of our discussion with Mr. Stephen.

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Tazia leads us off with our next question.

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How big of a role does Christian faith and values play in shaping the community at ICS?

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I think it plays a massive role.

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It's the Christian faith and values that unites our staff and teachers.

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It puts in front of us a common vision as to why we're all here.

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We're here to serve God, and we do that by serving our student and parent community.

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That's why our teachers and staff stay on average of eight years, which is extremely

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uncommon for international schools.

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But they believe they're here for a greater purpose, and I think that's why they stay.

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So it fosters this spirit of loving and learning that trickles down, I believe, to the students.

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Our student community is the best in Bangkok, and I see the way they care for each other.

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They promote each other's accomplishments, and I believe it starts with the Christian

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faith and values that they're learning under, fostering this spirit of compassion and love

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for others.

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So with that being said, what exactly are the things that set an ICS student apart from

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other students?

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I see a major difference with ICS students.

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They're not only driven and brilliant, but they're diverse and creative as well.

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They also hold onto a foundation of trust and love for each other.

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I see it every day in the hallways.

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During the first month of school, I usually make a point to introduce myself to new students.

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So I ask them all, like, hey, how you doing?

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How do you feel like you're fitting in?

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What do you feel about the community here?

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And they always answer, often the same answer, oh, yeah, everyone's treating me so well.

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My peers, my students are just so nice.

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And I, of course, I feel a sense of, yeah, hooray, that's what we want.

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Our current students to kind of grab hold of these new students and make them feel welcome.

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But I just get a sense that these students, these new students, are finally feeling comfortable

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to be who they really are in this community because our student body is so accepting of

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each other.

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Our students also do a great job of lifting up people of all talents, whether it be the

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athlete, the actress, the artist, the computer genius, the scientist, whatever else it may

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be.

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Our students see value in all things, and they're there to celebrate alongside each

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other, which I really appreciate about our ICS student body.

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So along with that, how is diversity promoted in our community and what sort of activities

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help promote that?

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First off, I think you could look at diversity in several different ways.

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We hold onto a diverse student body of people from over 28 different countries, but we also

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hold strongly the idea of diversity of thought within each classroom, which is fostered through

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a safe environment that our teachers create in our classrooms.

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We also believe strongly that God has uniquely made each and every one of us and our students

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allowing for diversity of skills, talents, and abilities to be lifted up and encouraged

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at ICS.

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I do believe events like International Day celebrate diversity, but even more so, our

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salt ships, our capstone initiatives help our students be part of interacting in a diverse

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socioeconomic setting, creating a greater understanding of the diversity around them

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here in Thailand.

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We also have Spirit Days, Eagles Camp, Friday night events that celebrate the idea of bringing

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our diverse community group of students together, helping them feel as one.

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Thank you for your answer.

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But managing two schools is not easy.

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You have to keep the ideas diversified.

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You have to keep the morale high.

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So what are some of the challenges you face in maintaining staff culture, student culture,

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and having two different school campuses located in different parts of the country?

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Oh, good question.

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I think a more recent challenge was obviously COVID.

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Our middle name, like Tasia said, is community, and it was hard to keep our community so tight

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in an online forum while our teachers, students, parents were kind of just staying above water

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during that time.

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So it was hard to really breed community and find ways to build community via Zoom.

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And connecting with two campuses when travel was sometimes difficult over the last two

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years and building a new school when COVID just hit the world, a global pandemic.

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So those were all major challenges and trying to keep the two schools as connected as possible.

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But yet they have unique cultures that they're setting in place.

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Bangkok has a 30-year culture in place of 1,100 students, while Udon Thani campus is

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now, praise God, at 200 students when we started at 150.

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So we're really thankful for that growth, but it's a smaller school setting and a new

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school setting.

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So it's hard to manage when it comes to the different cultures that are developing, but

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yet uniting us as one at certain times and bringing us together.

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So the key is to keep the mission and vision in front of all of them and to maintain that

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spirit of love and care for students and that idea that we are here to build relationships

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and connections with our students that needs to continue to thrive, that needs to be the

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foundation in both schools, and that both will undoubtedly be successful and it will

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rub off on our student and parent community.

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Yeah, it's just maintaining that mission and keeping that mission and vision in front of

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everybody and building connections year over year where ICS teachers can connect with their

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peers in Udon and vice versa when needed.

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So I have to continue to strive to build that.

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Yeah, it was really cool to see some of the Udon tiny kids at Eagles Camp this past weekend.

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And I was so encouraged because Mr. Allen had connected with us how what a great time

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yesterday, he just shared with us what a great time the Udon students had and then he had

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shared that when the whole bustle of ICS students came, it was quite intimidating, right?

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For what 15, 20, I don't know how many Udon students when they see hundreds come, quite

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intimidating.

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But anyway, they made a remark that wow, the Bangkok students just made them feel so welcome

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in their small groups and grabbed hold of them immediately to make sure they didn't

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feel left out.

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Pretty amazing.

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My heart was touched when I heard that.

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Thank you ICS students for being so welcoming to the Udon students.

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They had a blast.

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So thank you.

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How can we as listeners help foster positive culture in our own communities or organizations?

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Well, know first that it takes time to build culture.

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But the most important aspect is getting the right people on board, people that are behind

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the mission and vision of an organization, people that will create an environment of

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care for others.

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And then it's about building a common story, a common history, one that will continue to

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grow and strengthen every day, leading the company into the future.

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It's about always choosing to have a spirit of positivity and encouragement in every way

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where people feel trusted to be themselves and feel like where they're working is a safe

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place to be, to be who they are made to be.

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I would like to go back to one other thing.

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I feel like for you, Mr. Steven, probably the most important role that you play in this

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community is keeping us on track with that vision and mission, kind of like a CEO has

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a big corporation.

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So would you agree with that type of like job description?

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Yes, I'm actually responsible.

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I am under a board, a board of whatever directors here at ICS.

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And one of their number one policies that they have over me is you are ensuring that

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the mission and vision is thriving here at ICS.

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That's in a nutshell.

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But I have to report how I'm doing that, right?

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How am I making sure the school is maintaining its mission and vision and accomplishing its

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ends, its ends in the students and their certain ends we go by the Esselers, making sure our

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students are achieving those Esselers, the ends of what we want our students to accomplish

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once they graduate here.

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So yeah, that is a major role.

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I'm not in the classrooms every day.

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I'm not talking to students and teachers and every single day I hope to get out there and

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connect with students as much as I can.

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That's part of my role.

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But my big role is I have to make sure I'm putting things in place where our mission

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and vision is continuing to thrive.

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Yep, we're definitely familiar with those Esselers.

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Good, Tasia.

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Good old Capstone, right?

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Yeah.

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Amen.

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All right, that wraps it up with part two with Mr. Steven.

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We know you're really busy and you're on a trip coming up soon.

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So we'll end this episode.

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So thank you again for joining us.

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Oh, thank you so much, guys.

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You do a great job in all these episodes.

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I'm really enjoying every step of the way.

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In our next episode, we will have a discussion with the casting crew of the upcoming musical

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Shrek.

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As always, this podcast would not be possible without the hard work and support of our international

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student production team.

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Our music and sound effects are courtesy of Pixabay.com, a vibrant community of creatives

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sharing copyright free images, videos and music.

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And we're signing off until next time.

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For Students Incorporated, because your voice matters.

