WEBVTT

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Welcome to Students Incorporated. I'm your host,

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Mr. Jason. Join me weekly as my students and

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I bring you content that's informative, positive,

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fun, and uplifting. This podcast is created and

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produced with the help of students from the International

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Community School of Bangkok. Welcome back to

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the show, everyone, and you're listening to Students

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Incorporated, brought to you by the High School

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Marketing Class at the International Community

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School of Bangkok, Thailand. Why did I just introduce

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this episode like that? Well, if you've driven

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down Sukhumvit Road or taken the BTS to Prongpong,

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you know that the landscape of our city has completely

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changed. We aren't just talking about a new mall

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anymore. We are talking about a district, a massive

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interconnected ecosystem of luxury, dining, and

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nightlife that has redefined how Bangkok lives.

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I'm talking, of course, about the M District,

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the Emporium. M. Courtier, and the game changer

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that completed the trilogy, M. Sphere. But who

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are the visionaries driving this transformation?

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It's not just about the buildings, it's about

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the people who curate these experiences. Today,

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we have a very special guest who represents the

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next generation of this retail empire. He is

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a facilitator for the entire mall group, bringing

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a fresh international perspective to a family

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legacy. He studied in the UK and the US, and

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now he's back in Bangkok, bridging the gap between

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traditional business and modern lifestyle trends.

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Please join me in welcoming the Assistant General

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Manager for Leasing and Property Management at

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the mall group, Kun Jin. We'll get to hear from

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him in just a bit. Before we get into our first

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segment with Kunjin, let's hear our quote of

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the day and get some headline news. Thanks, Mr.

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Jason. To set the stage for our chat for Kunjin,

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I chose a quote that I think really captures

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what the mob group is doing. The quote is, the

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secret of change is to focus all of your energy,

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not on fighting the old, but on building the

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new. Now, most people think this was said by

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the ancient Greek philosopher Socrates, but fun

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fact, it's actually from a character named Socrates

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in Dan Millman's book The Way of the Peaceful

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Warrior. Regardless of who said it, I think it's

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perfect for today. Kun Jin and his team didn't

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just try to fix the old retail model, they built

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something completely new, a district that blends

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shopping, dining, and lifestyle into one massive

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experience. It reminds us that innovation is

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about creation, not just correction. And that's

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our quote of the day. Now on to some headline

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news. Thank you for our quote of the day. It

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is a busy start to the year. Here are your top

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three headlines for the beginning of February.

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Headline one. According to Retail Asia Calendar,

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the mall group seasonal forecast. The year of

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the horse is galloping in, with the Lunar New

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Year coming up on February 17th. Retail districts

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across Bangkok are launching their massive...

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prosperity campaigns. The mall group is expected

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to turn the M district into a landmark for the

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celebrations, targeting both locals and the influx

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of tourists expected this month. It's shaping

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up to be one of the biggest spending seasons

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of the quarter. Our next headline comes from

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the Ministry of Commerce 2026 Outlook. It states

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that the wellness economy will take center stage.

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New economic forecasts for 2026 show a major

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shift in Thai consumer behavior. Analysts are

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calling it the year of health is wealth. We are

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seeing a surge in spending on wellness -focused

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retail, from organic food to activewear. It seems

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shoppers this year are prioritizing their health

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just as much as their fashion, or prioritizing

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their fashion because of their health. We will

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see. And finally, according to the Bangkok Post,

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Bangkok's green push continues. As we deal with

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the seasonal haze or pollution, there is good

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news on the sustainability front. Major retailers

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are doubling down. on their zero waste goals

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for 2026. We are seeing more brands launching

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refill stations and plastic -free zones, proving

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that luxury and sustainability can actually go

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hand in hand. And that ends our headline news

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for this episode. Thank you for the update, James.

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The retail landscape is moving fast. Today, we're

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going right to the source of that innovation

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here in Bangkok. We have Khun Jean with us to

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discuss the M District and the future of lifestyle

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retail. and so much more. Esther will kick off

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our first segment. Welcome to the podcast, Kunjin.

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For our listeners who might know only the buildings

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but not the people behind them, could you please

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introduce yourself and tell us a little about

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what you do? Yeah, of course. So I'm Jin. I'm

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technically third generation of the mall group.

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The mall group has been built since before I

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was born and it's been passed on from generation

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to generation. Retail as a whole has been it's

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been around for quite some time but what's interesting

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about m district it was that emporium is actually

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the first luxury shopping mall in thailand so

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before that most of the luxury brands were not

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ready to come to thailand or they were actually

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in hotels before so emporium was the first big

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jump in retail for luxury as a whole It's amazing

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to hear about the scope of your responsibilities.

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You spent a significant amount of time studying

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abroad in the UK and US. With that international

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perspective in mind, what inspired you to return,

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join the mall group, and take on your current

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role? So I was sent to boarding school, pretty

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much sent to boarding school when I was 12. So

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I developed my own independent skills there,

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really. And I think it's... quite nice because

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I grew up here very well and I had a lot of people

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always looking out after me but going there you

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get to experience the world completely different.

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You're on your own pretty much and you have some

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sort of guidance but you get to really explore

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and for in retail being able to explore at a

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very young age is very important because you

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get to absorb information and all people from

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all over the world and you get to see new things

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especially in the UK where retail there is quite

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strong already. And then in the U .S., you pick

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up on things on department stores and trends

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in the world quite nicely as well. So having

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that, M -Sphere, actually when I graduated, M

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-Sphere was about to come up. So I didn't have

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much of a choice, sadly. So I had 10 days off

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after I received my diploma. I flew back. My

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mom gave me 10 days of just... go to the beach,

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go to her house in Phuong An for 10 days. And

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then that's it. I came in straight to work. And

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my first meeting was with IKEA and Prada. And

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it was a great first day. So it was when IKEA

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already signed with us and they came to first

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have a look at the M -Sphere project as a whole.

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So when I came in, it was the perfect timing.

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The first foundation already went in. We were

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constructing now. So I just saw going in with

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my bare hands and everything with a helmet on

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site with the leasing team. preparing to start

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selling and and um it was just a very fun experience

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so not much not much of a choice but i really

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i was groomed to to understand retail at a very

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young age because it's passed on from generation

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i used to sit in when i was like six seven years

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old they would just show me a couple plans around

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so i got into interior design because of this

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as well and then i came to understand how circulation

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works and how people come to malls not just to

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shop but it's a way of life in thailand as well

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Seems like you had quite the childhood going

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to different continents just to study and figure

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out like sort of your entire life. And in the

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UK, especially saying that you found like quite

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a lot doing having to do everything yourself,

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you know. And that's sort of global perspective

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having, you know, studied for in many places.

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It's probably changed your aspect on a lot of

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things. So looking at the bigger picture of the

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whole entire industry. How do you think that

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shopping malls will be changing the next few

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years compared to, you know, what we see right

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now? Yeah, so there's definitely a dynamic shift

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right now with e -commerce and like Shopee, Lazada,

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you can name a bunch, right? But what's important

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is, what I solely believe is shopping malls in

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retail is very, it's actually very world -class.

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Not just us, I'm talking about Central Group,

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I'm talking about CMP World, the mall group as

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a whole is very strong. And when we go out overseas

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a lot, you'll be surprised how many more retailers

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come to us to talk about our innovation about

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retail in Thailand because the competition is

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very high. And also all these huge projects that

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you see in retail in Thailand have won global

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awards everywhere. So the trend, I must say,

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e -commerce is disrupting a little bit. I would

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say on the department side. So when I mentioned

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earlier how you have the main retail side and

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then you have the department side. Department

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is, you know, you have the, how would you describe

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it? It's more of a department store. I don't

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know the actual term, how you describe a department

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store, but that one's getting more disruptive,

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especially cosmetics. That one I'll be able to

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honestly, because as a girl, I'm sure you buy

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your cosmetics online now. It's a lot because

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you remember which one you have to try. But before

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that, you didn't really have a choice. A department

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store compiled all these brands together into

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one location. But now you can tap it on your

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phone. So that one's very clear. But the main

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retail is less disruptive because people still

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want to come test the product out. The service

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is there. You have your SAs. You have your VIP

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clients. Everyone requires that nice service.

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And then you have that. fmb program as well so

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it's a complete lifestyle and ecosystem as a

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whole but um the one thing i know that eventually

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online can't even overtake is luxury business

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because at the price you want to touch and feel

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all that stuff before you really want to buy

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It sounds like the definition of a mall is really

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evolving into lifestyle center. With all these

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changes happening currently, what part of your

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work at the mall group excites you the most?

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So I actually get to dictate what a mall becomes

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lifestyle because I'm in the leasing team. So

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we get to plan the new concepts, new areas out

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for certain areas. For example, We wanted to

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change what we call the C building in M Quartier,

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where it used to be a space of Club 21 brands.

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But then those long -term leases finished, and

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then we planned on renovating the whole area,

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which we've done successfully with bringing brands

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like Allo, more yoga wearings like Lululemon,

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and then Massimo Dutti. They're more of a lifestyle

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brand now. All these brands are shifting themselves

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to more lifestyle, so they connect with the customer

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base. Rather than being all very bland, not very

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outgoing with their customers, no initiative

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programs, etc. So I think as a whole, retail

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is shifting to that way because we just don't

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want our customers to come shop anymore. We want

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them to spend their time there. Starbucks called

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themselves the third place. We try to copy that

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model as well. So that's home, work, and then

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us, where you can come and complete your own

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lifestyle there. That sounds very interesting.

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And I imagine there's a lot of challenges when

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it comes to that and like sort of thinking about

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how to renovate things. So how do you bring new

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fresh ideas into a company with such like an

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established dominant history like the mall group?

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This comes with time, I would say. Like you might

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be a very young person seeing a lot of new things

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come in, but it's the way that you. want to accomplish

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these things how would you say it how would you

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project your idea as a young individual because

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in most companies young individuals will have

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something fresh something new that the the older

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generation may not have experienced but the most

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important thing is how you project and how you

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plan all this out step by step so studying abroad

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that definitely helps i tend to see things before

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um and trends and then having friends globally

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they send me brands as well which one's doing

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well so it's important and Now with social media

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and with the global networking, it's a lot quicker,

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I would say. So people tend to fly to Thailand

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now and we kind of see brands before even Hong

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Kong and Singapore now as well. So Thailand as

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a whole is actually very fashion forward. We're

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very quick on trends and we're actually one of

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the leaders in social media. So all these big

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brands and up and coming brands in the US, from

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the UK, from Korea tend to like... picking thailand

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first as well so we get to experience all these

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new concepts beforehand yeah the balance between

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the old and the new is crucial from like what

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i see which leads us to the last question before

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taking a quick break on a personal level what

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have you learned about leadership while working

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within a family business structure Okay, this

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one's actually, it varies from business to business.

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And like working in a family business environment,

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it's completely different to how a professional

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business would run. But what, like I said earlier,

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is how you say and how you project it. Because

00:13:26.740 --> 00:13:29.039
sometimes you may disagree. And sometimes the

00:13:29.039 --> 00:13:31.960
second generation don't know your value yet or

00:13:31.960 --> 00:13:33.820
they don't understand. Like they claim they have

00:13:33.820 --> 00:13:36.519
more, not they claim, they definitely have more

00:13:36.519 --> 00:13:39.269
experience. But with retail, it's... ever -changing

00:13:39.269 --> 00:13:42.429
you have to adapt with the times so we have to

00:13:42.429 --> 00:13:45.830
try implement our new ideas into their experience

00:13:45.830 --> 00:13:48.789
and find a great solution and when that solution

00:13:48.789 --> 00:13:52.230
comes it usually works very well so with leadership

00:13:52.230 --> 00:13:55.250
it's a matter of time but the most important

00:13:55.250 --> 00:13:58.470
thing is actually excluding the families actually

00:13:58.470 --> 00:14:00.690
having a very strong team and your team actually

00:14:00.690 --> 00:14:03.629
falls you've not because they work for you but

00:14:03.629 --> 00:14:05.330
because they're proud of what they want to do

00:14:05.330 --> 00:14:07.850
as well like for me when I work with my team

00:14:08.250 --> 00:14:10.289
I'm not the guy that would just dictate and say,

00:14:10.350 --> 00:14:11.909
all right, I want it like this, this, this, and

00:14:11.909 --> 00:14:14.570
that. No, I like having a team that tells me

00:14:14.570 --> 00:14:17.149
what's up and coming and they can pitch ideas

00:14:17.149 --> 00:14:20.250
with me. I'm not very structured, orientated.

00:14:20.309 --> 00:14:22.549
I'm more of a team -based. I play football my

00:14:22.549 --> 00:14:25.610
entire life. I know if one player is not performing,

00:14:25.730 --> 00:14:27.490
that doesn't mean the team is going to play bad.

00:14:27.649 --> 00:14:30.690
If one person dictates the whole team, that doesn't

00:14:30.690 --> 00:14:32.690
mean you're going to win. I feel like if we're

00:14:32.690 --> 00:14:34.450
going to do a project together, we're going to

00:14:34.450 --> 00:14:35.450
win together and we're going to lose together.

00:14:36.039 --> 00:14:38.100
So this is where sports comes in kind of handy

00:14:38.100 --> 00:14:40.019
when you get to work with the team. All right.

00:14:40.059 --> 00:14:43.860
I love that analogy of team and and using just

00:14:43.860 --> 00:14:46.220
the idea of like team sports of helping that

00:14:46.220 --> 00:14:49.679
collaborative. The whole teamwork issue is a

00:14:49.679 --> 00:14:54.000
21st century skill set. So it's a really important

00:14:54.000 --> 00:14:57.419
skill set, especially now in our ever changing

00:14:57.419 --> 00:15:00.559
and things change so fast now. So especially

00:15:00.559 --> 00:15:03.379
with retail. So thank you, Kunjin. We're going

00:15:03.379 --> 00:15:05.940
to pause right there for a moment. When we come

00:15:05.940 --> 00:15:08.360
back, we'll dive deeper into the specific vision

00:15:08.360 --> 00:15:11.259
for the M district. So we'll be right back after

00:15:11.259 --> 00:15:19.080
the short message. I want to take a pause and

00:15:19.080 --> 00:15:21.000
talk about the other side of so many cities.

00:15:21.470 --> 00:15:23.269
We've been talking a lot today about massive

00:15:23.269 --> 00:15:25.409
developments, world -class architecture, and

00:15:25.409 --> 00:15:27.289
the future of retail. And don't get me wrong,

00:15:27.389 --> 00:15:29.649
those things are exciting. They put Bangkok on

00:15:29.649 --> 00:15:31.769
the global map. But if you really think about

00:15:31.769 --> 00:15:34.129
it, what is the true heartbeat of this city?

00:15:34.590 --> 00:15:36.809
It is the auntie grilling muping at the entrance

00:15:36.809 --> 00:15:38.950
of your store earlier in the morning. It is the

00:15:38.950 --> 00:15:41.350
uncle fixing shoes on a sidewalk. It is that

00:15:41.350 --> 00:15:43.690
small family -run coffee shop that doesn't have

00:15:43.690 --> 00:15:46.149
an app, but remembers exactly how you like your

00:15:46.149 --> 00:15:50.059
drink. In Thailand, these micro -SMEs And street

00:15:50.059 --> 00:15:52.700
vendors aren't just scenery. They are a massive

00:15:52.700 --> 00:15:55.059
engine of our economy. They support families,

00:15:55.259 --> 00:15:57.720
send kids to school, and keep our neighborhoods

00:15:57.720 --> 00:16:01.460
vibrant and unique. So, as we move through 2026,

00:16:01.779 --> 00:16:04.620
here's my challenge. Enjoy the malls. Enjoy the

00:16:04.620 --> 00:16:06.700
air conditioning and luxury brands. But on your

00:16:06.700 --> 00:16:08.799
way there or on your way home, don't forget the

00:16:08.799 --> 00:16:11.139
little guys. Buy your fruit from the streetcar.

00:16:11.240 --> 00:16:14.000
Get your iced tea from the local stand. It is

00:16:14.000 --> 00:16:16.159
these thousands of small interactions that build

00:16:16.159 --> 00:16:18.519
our community. When you support a small vendor,

00:16:18.620 --> 00:16:20.659
you aren't just buying a product, you're helping

00:16:20.659 --> 00:16:23.059
a neighbor. Let's make sure that as our city

00:16:23.059 --> 00:16:25.159
goes upward, we don't forget the people who keep

00:16:25.159 --> 00:16:30.120
it grounded. And we are back with the second

00:16:30.120 --> 00:16:33.549
part of our discussion. speaking with Kunjin

00:16:33.549 --> 00:16:36.629
about his role at the mall group and his leadership

00:16:36.629 --> 00:16:39.269
style. Now we want to look at where the industry

00:16:39.269 --> 00:16:41.610
is actually going. So Esther, why don't you kick

00:16:41.610 --> 00:16:44.309
off this segment as well? Thank you, Mr. Jason.

00:16:45.190 --> 00:16:48.190
Kunjin, the retail world seems to change every

00:16:48.190 --> 00:16:50.950
time we look at our phones. With things evolving

00:16:50.950 --> 00:16:54.250
so quickly, what big trends in retail are you

00:16:54.250 --> 00:16:57.809
paying the most attention to currently? So...

00:16:58.409 --> 00:17:01.009
The most recent trend right now, it's more about

00:17:01.009 --> 00:17:03.309
lifestyle -based and wellness and longevity.

00:17:03.649 --> 00:17:06.150
So those three categories we're trying to prioritize

00:17:06.150 --> 00:17:09.529
as well. And then another big one, I think it's

00:17:09.529 --> 00:17:12.349
very up and coming as well, is pets. It's dogs

00:17:12.349 --> 00:17:15.309
and cats and your household animals. That's another

00:17:15.309 --> 00:17:18.829
very big topic to get into. But yeah, those three

00:17:18.829 --> 00:17:22.529
are the main. So lifestyle brands are like Allo,

00:17:22.670 --> 00:17:25.529
Lululemon, that gear towards not just fashion

00:17:25.529 --> 00:17:29.609
brand, but actually... um to do with like how

00:17:29.609 --> 00:17:32.329
it's not just about the quality or the the name

00:17:32.329 --> 00:17:34.630
anymore it's about what the brand stands for

00:17:34.630 --> 00:17:38.410
so those brands are very strong and then longevity

00:17:38.410 --> 00:17:41.029
wellness spas those are very popular like especially

00:17:41.029 --> 00:17:43.450
out of covid a lot of uh the trends are more

00:17:43.450 --> 00:17:45.029
about health but you see all these run clubs

00:17:45.029 --> 00:17:47.609
going around now so those are great like that

00:17:47.609 --> 00:17:50.009
that pairs really well with the aloe and the

00:17:50.009 --> 00:17:53.660
lifestyle brands active wear brands um So those

00:17:53.660 --> 00:17:55.660
are the current trends. And then I believe in

00:17:55.660 --> 00:17:59.480
a couple more years, the human population is

00:17:59.480 --> 00:18:02.240
kind of decreasing in Thailand as a whole. And

00:18:02.240 --> 00:18:05.799
then pets and cats are increasing. So that's

00:18:05.799 --> 00:18:08.519
a very interesting field to go into as well.

00:18:09.559 --> 00:18:12.660
Yeah, my sister was working on a consulting group

00:18:12.660 --> 00:18:16.200
for Arak, and they say it's actually one of the

00:18:16.200 --> 00:18:19.079
strongest categories to look into right now is

00:18:19.079 --> 00:18:22.259
pets as well. So we try to develop retail in

00:18:22.259 --> 00:18:26.440
more pet -friendly spaces as well now. So that's

00:18:26.440 --> 00:18:29.380
going to become more and more relevant, I think,

00:18:29.380 --> 00:18:32.859
in Thailand as well. But in Europe and U .S.,

00:18:32.859 --> 00:18:35.480
it's already quite friendly, whereas Thailand,

00:18:35.599 --> 00:18:38.799
it's still developing to become like that as

00:18:38.799 --> 00:18:41.339
well. Oh, that's quite interesting about the

00:18:41.339 --> 00:18:43.799
trends and the new up -and -coming stuff that

00:18:43.799 --> 00:18:46.420
more people seem more interested in and more

00:18:46.420 --> 00:18:48.920
inclined to buy. Just a quick question, are you

00:18:48.920 --> 00:18:51.500
a cat or dog person? I am a dog person, actually.

00:18:51.680 --> 00:18:55.140
I have two little babies at home right now. I

00:18:55.140 --> 00:19:00.099
see what you mean. Alright, so to identify a

00:19:00.099 --> 00:19:04.200
trend is pretty hard, but executing it is probably...

00:19:05.109 --> 00:19:07.769
The harder part. So can you share a specific

00:19:07.769 --> 00:19:10.049
challenge you faced on a project, maybe with

00:19:10.049 --> 00:19:13.769
like launching M -Sphere or a renovation? How

00:19:13.769 --> 00:19:17.329
did you handle it? So when M -Sphere is opening,

00:19:17.529 --> 00:19:19.970
we had to plan the concept completely different

00:19:19.970 --> 00:19:23.349
from Emporium and M -Quartier as a whole already.

00:19:23.470 --> 00:19:26.150
Emporium is the ultimate luxury. It's been like

00:19:26.150 --> 00:19:28.349
that forever since the first day it was built.

00:19:28.430 --> 00:19:31.309
M -Quartier is more of the lifestyle, more indoor,

00:19:31.369 --> 00:19:35.059
outdoor, more everyday mall. Whereas M -Sphere

00:19:35.059 --> 00:19:39.339
had to be a global establishment that drew in

00:19:39.339 --> 00:19:42.779
tourists and a lot of younger generations. Because

00:19:42.779 --> 00:19:44.700
this mall was made for the younger generation.

00:19:44.779 --> 00:19:47.359
It's the food court downstairs. We call it a

00:19:47.359 --> 00:19:50.140
food court, a food market. The M -Market is,

00:19:50.299 --> 00:19:53.859
you don't find a lot of adults, like older generation

00:19:53.859 --> 00:19:56.400
eating there because it's very fast paced. It's

00:19:56.400 --> 00:20:00.119
not like a seated area. Not well seated. It's

00:20:00.119 --> 00:20:02.579
kind of hectic in a way. Where the younger generation

00:20:02.579 --> 00:20:05.059
likes that. You get to meet people. You get to

00:20:05.059 --> 00:20:10.539
see people. The vibe is more energetic. Whereas

00:20:10.539 --> 00:20:13.519
Emporium is very casual dining. It's more elevated

00:20:13.519 --> 00:20:16.400
dining. You kind of sit, relax. At M -Sphere

00:20:16.400 --> 00:20:19.240
it's more like a chop chop. You get to try lots

00:20:19.240 --> 00:20:21.339
of different dishes. And you have to walk everywhere

00:20:21.339 --> 00:20:24.900
to try these dishes. It's not served. So it's

00:20:24.900 --> 00:20:29.539
more. It's been dedicated to. the newer trend

00:20:29.539 --> 00:20:32.380
and also the tourists because it's got so much

00:20:32.380 --> 00:20:35.539
variety in them sphere and then you have all

00:20:35.539 --> 00:20:38.940
these news uh concepts like m wonder we spoke

00:20:38.940 --> 00:20:41.480
about is the uh entertainment like that's the

00:20:41.480 --> 00:20:43.279
first time we managed to put an entertainment

00:20:43.279 --> 00:20:47.019
into retail and it creates a new environment

00:20:47.019 --> 00:20:50.000
as a whole because that floor during the afternoon's

00:20:50.000 --> 00:20:52.559
not full but in the evening it gets really full

00:20:52.559 --> 00:20:56.529
so it draws in traffic it keeps people around

00:20:56.529 --> 00:20:59.880
all these three buildings of our retail. So we

00:20:59.880 --> 00:21:03.019
call it the endless metropolis, you know, so

00:21:03.019 --> 00:21:05.819
it's day and night. So you can go running in

00:21:05.819 --> 00:21:08.019
the park in the morning and then you go up to

00:21:08.019 --> 00:21:11.380
the gym and take a shower there. And then you

00:21:11.380 --> 00:21:14.099
go to office at Barad Tower and then you have

00:21:14.099 --> 00:21:18.019
lunch at M Sphere or M Quartier. You go to Gourmet

00:21:18.019 --> 00:21:20.019
Market. If you want to go home, you grab groceries

00:21:20.019 --> 00:21:23.099
there. And if that day happens to be a Thursday

00:21:23.099 --> 00:21:24.759
or Friday and your friends want to come see you,

00:21:24.799 --> 00:21:26.480
you can bring them straight up to M Wonder and

00:21:26.480 --> 00:21:29.599
have a nice beer. And enjoy a nice relaxing time.

00:21:29.680 --> 00:21:31.700
Then you go back home. So it's a whole completed

00:21:31.700 --> 00:21:34.380
ecosystem. So the most important thing is that

00:21:34.380 --> 00:21:37.740
our concepts cannot collide. And so there's no

00:21:37.740 --> 00:21:40.440
cannibalism between the customer base as well.

00:21:41.640 --> 00:21:44.200
That seems pretty, you know, a lot of organization

00:21:44.200 --> 00:21:47.119
goes into that. And like having to put in thought

00:21:47.119 --> 00:21:50.339
to all the different genres of shops or businesses.

00:21:50.500 --> 00:21:53.480
And with all of those, you know, shops and businesses

00:21:53.480 --> 00:21:55.640
that are spread across throughout, you know.

00:21:56.039 --> 00:21:59.039
all the malls in the area. How do you plan with

00:21:59.039 --> 00:22:02.200
them across the years of their sort of contracts?

00:22:02.640 --> 00:22:06.740
So in Thailand, the standard of a contract is

00:22:06.740 --> 00:22:09.420
usually around three years. And then because,

00:22:09.519 --> 00:22:11.859
you know, retail tends to ship quite fast. So

00:22:11.859 --> 00:22:15.940
now we're M -Sphere is actually started to have

00:22:15.940 --> 00:22:19.220
a lot more pop up spaces. So this not only allows.

00:22:19.710 --> 00:22:21.769
us to have flexibility with the brands coming

00:22:21.769 --> 00:22:23.569
in. They might have a one -year pop -up, they

00:22:23.569 --> 00:22:25.549
might do a six -month pop -up, but it allows

00:22:25.549 --> 00:22:28.670
younger brands and new opportunities to enter

00:22:28.670 --> 00:22:31.210
retail as a physical store. There's so many online

00:22:31.210 --> 00:22:34.329
brands now, especially on Shopee. I have a lot

00:22:34.329 --> 00:22:38.049
of my friends do online retail as well. So they

00:22:38.049 --> 00:22:39.950
sell clothing online, they sell their products

00:22:39.950 --> 00:22:41.589
online, but they don't have a physical space

00:22:41.589 --> 00:22:45.210
because entering a physical retail area, you

00:22:45.210 --> 00:22:48.849
need to be well -established. It's also a bit...

00:22:49.259 --> 00:22:52.460
a big jump for them from online to a retail space

00:22:52.460 --> 00:22:55.559
so pop -up is a great common space where but

00:22:55.559 --> 00:22:58.319
we can meet in the middle where it complements

00:22:58.319 --> 00:23:00.799
them and it helps them enter the the physical

00:23:00.799 --> 00:23:04.440
retail area and it gives them opportunity to

00:23:04.440 --> 00:23:06.920
grow you know like that's what's important about

00:23:06.920 --> 00:23:10.400
uh the trend now is like for example even butterbear

00:23:10.400 --> 00:23:13.799
like you it started atmosphere right so um Boom,

00:23:14.099 --> 00:23:17.440
MP1 is actually my friend from a while ago. And

00:23:17.440 --> 00:23:19.980
then MDEL as well is my sister's good friend.

00:23:20.440 --> 00:23:22.859
They didn't expect this at all. But when they

00:23:22.859 --> 00:23:25.240
entered retail, I remember going through their

00:23:25.240 --> 00:23:27.180
interior design. It was a pop -up at first. You'll

00:23:27.180 --> 00:23:29.900
be surprised. It was a pop -up store. And then

00:23:29.900 --> 00:23:35.259
they grew from our event, actually, was the Children's

00:23:35.259 --> 00:23:37.240
Day event. We asked all the tenants to do a nice

00:23:37.240 --> 00:23:41.079
little mascot. They made Nong Nui. And then after

00:23:41.079 --> 00:23:44.230
that, it exploded. Now they have a popper store.

00:23:44.410 --> 00:23:47.289
See, that's what I'm saying. It's about taking

00:23:47.289 --> 00:23:49.490
a chance with these younger brands, giving them

00:23:49.490 --> 00:23:53.349
an area to grow. And then next thing you know,

00:23:53.390 --> 00:23:56.670
you create something completely new. So that's

00:23:56.670 --> 00:24:01.849
how you see retail is that you can't rely on

00:24:01.849 --> 00:24:04.670
all the big brands. They can be your anchor,

00:24:04.789 --> 00:24:06.569
but if you want something new and fresh, you

00:24:06.569 --> 00:24:08.390
have to go out there and see all these new brands.

00:24:08.490 --> 00:24:11.170
You have to take a risk on them as well. It's

00:24:11.170 --> 00:24:13.880
not just about us. getting money from a well

00:24:13.880 --> 00:24:15.440
-established brand but if you want something

00:24:15.440 --> 00:24:18.220
to be new you have to take a risk and and ride

00:24:18.220 --> 00:24:20.380
with them too you know and help fully support

00:24:20.380 --> 00:24:23.579
them i agree with you just a quick thing i love

00:24:23.579 --> 00:24:26.519
butterburys they're like so cute so like yeah

00:24:26.519 --> 00:24:29.099
um back to the topic it sounds like resilience

00:24:29.099 --> 00:24:32.900
is key in property management if you look beyond

00:24:32.900 --> 00:24:35.559
just like the immediate problems and big dreams

00:24:35.559 --> 00:24:39.019
for a moment what does the mall of future look

00:24:39.019 --> 00:24:43.809
to like So the mall of the future is, you kind

00:24:43.809 --> 00:24:46.609
of have to balance both the commercial side and

00:24:46.609 --> 00:24:49.970
then the dream, right? So the dream for me was

00:24:49.970 --> 00:24:53.369
to create a mall that does not feel like you're

00:24:53.369 --> 00:24:55.890
inside a mall. So especially in Thailand, especially

00:24:55.890 --> 00:24:59.109
in Bangkok, it's very city, very urban jungle.

00:24:59.309 --> 00:25:03.789
I want to create a mall that is very eco -friendly

00:25:03.789 --> 00:25:07.339
and very green. But then I don't know how I'm

00:25:07.339 --> 00:25:09.380
going to put the commercial in there. So it's

00:25:09.380 --> 00:25:13.339
a game of balance, you know. So you can dream

00:25:13.339 --> 00:25:17.819
of all these crazy new ideas, but if you can't

00:25:17.819 --> 00:25:19.900
put the commercial side in it as well, then it's

00:25:19.900 --> 00:25:23.859
not really good. Yeah, it's not really a business.

00:25:23.920 --> 00:25:31.140
It becomes more of a fun project. So I'm planning

00:25:31.140 --> 00:25:36.079
on developing is the... lifestyle type of malls

00:25:36.079 --> 00:25:39.680
because now if you have a basic retail it's not

00:25:39.680 --> 00:25:41.859
fun to walk anymore you have shop after shop

00:25:41.859 --> 00:25:44.240
after shop after shop it's it's kind of boring

00:25:44.240 --> 00:25:47.500
you know like food food can be fun and done in

00:25:47.500 --> 00:25:49.319
so many different ways that's not the hard part

00:25:49.319 --> 00:25:52.279
the hard part is the is the fashion area and

00:25:52.279 --> 00:25:55.279
the cosmetics area and then you have the lifestyle

00:25:55.279 --> 00:25:57.720
is fine because all these stores they have creativity

00:25:57.720 --> 00:26:01.099
but if you talk to me like zara uniclo h &m they

00:26:01.099 --> 00:26:04.640
go work off a global standard that they have

00:26:04.640 --> 00:26:07.420
to follow and in retail in Thailand there's so

00:26:07.420 --> 00:26:09.380
many shopping malls there's the same concept

00:26:09.380 --> 00:26:11.900
of just shop after shop after shop but how do

00:26:11.900 --> 00:26:15.640
we change these layouts or how do we change what

00:26:15.640 --> 00:26:17.579
they look like or how they make a customer feel

00:26:17.579 --> 00:26:20.160
when you walk into a retail area to make them

00:26:20.160 --> 00:26:22.960
feel like I just walked in but I didn't expect

00:26:22.960 --> 00:26:25.740
to buy anything that's the sole objective to

00:26:25.740 --> 00:26:28.779
have so it becomes a natural feeling rather than

00:26:28.779 --> 00:26:31.589
it's like here here's here's 30 off walk in my

00:26:31.589 --> 00:26:33.549
store you know i don't want that i want them

00:26:33.549 --> 00:26:37.390
to like go in and like experience the shop the

00:26:37.390 --> 00:26:40.769
brand that it's and they come out with maybe

00:26:40.769 --> 00:26:42.970
one or two products or even more rather than

00:26:42.970 --> 00:26:46.150
some essay shoving in their face yeah that's

00:26:46.150 --> 00:26:49.309
such a lot of like the relationship is you know

00:26:49.309 --> 00:26:54.099
so important in this And as you help build like

00:26:54.099 --> 00:26:56.099
sort of the future and like all those relationships

00:26:56.099 --> 00:27:00.420
necessary, what is your personal long -term vision

00:27:00.420 --> 00:27:02.900
for your own work and the impact you want to

00:27:02.900 --> 00:27:07.339
make at the mall group? So right now my job at

00:27:07.339 --> 00:27:10.180
the mall group is, it's actually kind of split

00:27:10.180 --> 00:27:13.759
into three different areas. So you have my cousins

00:27:13.759 --> 00:27:16.200
looking after the mall group side, which is the

00:27:16.200 --> 00:27:19.859
number one, my other cousins looking after the

00:27:19.859 --> 00:27:22.619
gourmet. And then my aunts look after new projects.

00:27:22.680 --> 00:27:25.240
My mom's looking after renovations and the department

00:27:25.240 --> 00:27:28.000
side. I'm actually being assigned to look after

00:27:28.000 --> 00:27:31.460
M District as a whole. So I'm the leasing team,

00:27:31.539 --> 00:27:35.460
but I look, being an owner, you can jump around

00:27:35.460 --> 00:27:38.799
and start seeing different areas of each part

00:27:38.799 --> 00:27:40.460
of the business. But I've been assigned to look

00:27:40.460 --> 00:27:43.400
after M District. So my plan right now is to

00:27:43.400 --> 00:27:47.759
make sure that each building grows and it doesn't

00:27:47.759 --> 00:27:52.319
drop. I have to change certain anchors out to

00:27:52.319 --> 00:27:56.920
make sure it's performing better. So I'm throwing

00:27:56.920 --> 00:27:59.480
all these new concepts into existing buildings.

00:27:59.539 --> 00:28:05.640
So it's partly renovation and partly also adapting

00:28:05.640 --> 00:28:09.160
as well. So this one is what I'm going through

00:28:09.160 --> 00:28:11.140
right now. I can't tell you exactly what I'm

00:28:11.140 --> 00:28:12.759
going... I can't tell you yet because it's not

00:28:12.759 --> 00:28:15.900
finalized. But I'm sure in the next... year,

00:28:15.980 --> 00:28:18.460
you'll see a lot of changes in Emporium and M

00:28:18.460 --> 00:28:21.220
Quartier as well. And then M Sphere, we'll go

00:28:21.220 --> 00:28:24.220
through another one maybe in a year. I don't

00:28:24.220 --> 00:28:27.519
know, 2027 we'll have some changes for M Sphere.

00:28:28.180 --> 00:28:32.400
We probably have already graduated by then, sadly.

00:28:32.579 --> 00:28:36.500
We can't see those changes. But speaking of how

00:28:36.500 --> 00:28:39.880
you have to put the concepts into existing malls,

00:28:39.880 --> 00:28:42.220
well, I've heard there's a new mall opening soon.

00:28:42.740 --> 00:28:44.920
Is there any information you can sort of share

00:28:44.920 --> 00:28:46.940
on that? I can share a little bit on that one.

00:28:47.019 --> 00:28:49.400
So it's called Bangkok Mall. This one's right

00:28:49.400 --> 00:28:52.339
opposite by Tech in Bangna. So it's not too far

00:28:52.339 --> 00:28:54.519
from here, actually. It's actually going to be

00:28:54.519 --> 00:28:57.460
the biggest mall in Southeast Asia. It's around

00:28:57.460 --> 00:29:02.019
a million square meters of retail space. So it's

00:29:02.019 --> 00:29:04.279
kind of crazy this one. So it's using both my

00:29:04.279 --> 00:29:06.660
team from the MDS6 team and my cousin's team

00:29:06.660 --> 00:29:10.539
to fill up all these spaces. And it's going to

00:29:10.539 --> 00:29:12.819
be a one -of -a -kind mall because it's called

00:29:12.819 --> 00:29:15.400
Bangkok Mall. We have no choice but to succeed

00:29:15.400 --> 00:29:18.119
in this one. It's the establishment of Bangkok.

00:29:18.380 --> 00:29:20.339
It's got a bit of everything. Well, I can tell

00:29:20.339 --> 00:29:23.119
you already what it has is AEG. It's a 20 ,000

00:29:23.119 --> 00:29:26.900
arena seating. So AEG is actually our partner

00:29:26.900 --> 00:29:30.730
and they are the people that do Coachella. So,

00:29:30.730 --> 00:29:32.569
yeah, so that one's been done a couple years

00:29:32.569 --> 00:29:36.430
ago already. Technically, they're also signed

00:29:36.430 --> 00:29:38.289
with UOB Live at M -Sphere, but that was just

00:29:38.289 --> 00:29:40.170
the prelude. That was just a warm -up. The real

00:29:40.170 --> 00:29:42.789
one is at Van Gogh Mall. So when you have big

00:29:42.789 --> 00:29:45.589
artists come by, it would all be most, if it's

00:29:45.589 --> 00:29:47.829
not, like, super big. So, like, Lisa is a little

00:29:47.829 --> 00:29:49.529
bit too big. You need the whole Rashomon collab.

00:29:49.650 --> 00:29:52.970
But if you're talking about, like, you might

00:29:52.970 --> 00:29:54.890
talk about, like, Justin Bieber around that size,

00:29:54.950 --> 00:29:57.769
we can have at AEG. So it's 20 ,000, so it's

00:29:57.769 --> 00:30:00.529
quite big. And it's a world -class entertainment

00:30:00.529 --> 00:30:03.509
stadium, so it's done by the best in the United

00:30:03.509 --> 00:30:07.470
States. So all the artists at Coachella, they

00:30:07.470 --> 00:30:09.450
have ties with, so we can definitely have them

00:30:09.450 --> 00:30:11.509
over here. So that's one of the new shifts we're

00:30:11.509 --> 00:30:14.190
going into for Banco Mall is increasing that

00:30:14.190 --> 00:30:17.829
entertainment vibe because it brings in traffic

00:30:17.829 --> 00:30:21.490
and it helps F &B and fashion as well. It's not

00:30:21.490 --> 00:30:24.230
just about having one concert per night. a whole

00:30:24.230 --> 00:30:26.430
program throughout the year so that's why we

00:30:26.430 --> 00:30:29.910
decided to jv with uh with ag as well and then

00:30:29.910 --> 00:30:32.750
we will have an aquarium in there we're deciding

00:30:32.750 --> 00:30:35.450
which one right now so we're going through so

00:30:35.450 --> 00:30:37.789
it's gonna be a very big aquarium and then the

00:30:37.789 --> 00:30:41.490
main retail we're dividing right now where one

00:30:41.490 --> 00:30:44.329
four is gonna be completely food that's for certain

00:30:44.329 --> 00:30:46.750
so it's one four fluid and then we're gonna have

00:30:47.600 --> 00:30:50.839
on basic retail on level m one two and three

00:30:50.839 --> 00:30:52.700
and then we're working on that one right now

00:30:52.700 --> 00:30:54.160
so i can't tell you what the concept is going

00:30:54.160 --> 00:30:57.380
to be like and then four this one can tell you

00:30:57.380 --> 00:31:00.640
we're trying to replicate uh indoor markets so

00:31:00.640 --> 00:31:05.480
it's trying to move into into vancoma so this

00:31:05.480 --> 00:31:06.839
is going to be quite a big challenge it's going

00:31:06.839 --> 00:31:09.220
to be on the fourth floor but the traffic i don't

00:31:09.220 --> 00:31:10.700
know how it's how it's going to be once it's

00:31:10.700 --> 00:31:13.730
open so we've had a lot of uh circulation issues

00:31:13.730 --> 00:31:16.670
so we had to do a highway like u -turn etc i

00:31:16.670 --> 00:31:18.150
straightened something to the mall and so it's

00:31:18.150 --> 00:31:22.890
it's quite a big chunk yeah this is truly exciting

00:31:22.890 --> 00:31:25.930
and so like such a big thing that we're gonna

00:31:25.930 --> 00:31:29.130
look ahead we have many students who might want

00:31:29.130 --> 00:31:31.490
to follow your footsteps since you're such an

00:31:31.490 --> 00:31:34.950
iconic before we let you go what advice would

00:31:34.950 --> 00:31:37.329
you give young people who want to work in retail

00:31:37.329 --> 00:31:41.799
or real estate um First thing is you need to

00:31:41.799 --> 00:31:45.720
go see the world. You need to really go out there

00:31:45.720 --> 00:31:48.339
and explore all these different type of peoples

00:31:48.339 --> 00:31:50.839
and also all these type of retail spaces all

00:31:50.839 --> 00:31:52.779
over the world. Because if you don't and you

00:31:52.779 --> 00:31:55.140
stay in your own little shell, you'll never pick

00:31:55.140 --> 00:31:58.220
up on what the world trend is changing. And retail

00:31:58.220 --> 00:32:01.079
is split into two parts. One is tenant and one

00:32:01.079 --> 00:32:04.099
is customers walking in your retail space. So

00:32:04.099 --> 00:32:06.319
tenants, you have to be aware of which brands

00:32:06.319 --> 00:32:09.230
are coming. You need to know. how they're performing

00:32:09.230 --> 00:32:11.109
in the long run. You have to have the vision

00:32:11.109 --> 00:32:12.809
if they're going to stay there forever, or is

00:32:12.809 --> 00:32:16.049
it just a quick little come and go brand? You

00:32:16.049 --> 00:32:18.509
need that type of vision for retail. And then

00:32:18.509 --> 00:32:20.710
the second is the customer base. When I say when

00:32:20.710 --> 00:32:22.250
you go to college, you're not just studying there

00:32:22.250 --> 00:32:24.069
inside a classroom. You're not just reading off

00:32:24.069 --> 00:32:26.170
what's on your screen, but you're also to not

00:32:26.170 --> 00:32:28.549
study the people, but understand the people that

00:32:28.549 --> 00:32:30.329
are going to be doing business with you in future.

00:32:30.710 --> 00:32:33.430
You need to know what they like, what the trend

00:32:33.430 --> 00:32:37.789
of your generation is. That's for me is... equally

00:32:37.789 --> 00:32:40.410
as valuable what the professor space in the in

00:32:40.410 --> 00:32:43.250
the in the lecture hall like understand your

00:32:43.250 --> 00:32:46.210
peers and the trend of your generation is what's

00:32:46.210 --> 00:32:49.250
going to drive business in the future yeah and

00:32:49.250 --> 00:32:52.309
that's important for retail because we're kind

00:32:52.309 --> 00:32:54.509
of the hub where everyone kind of collides so

00:32:54.509 --> 00:32:57.190
we see all the manufacturing side we see the

00:32:57.190 --> 00:32:59.990
fashion side with the the beauty cosmetics we

00:32:59.990 --> 00:33:02.609
see the health care side so it's it's a hub right

00:33:02.609 --> 00:33:06.000
so You have to pay attention, not just one category,

00:33:06.180 --> 00:33:09.880
but understand every single category. Even the

00:33:09.880 --> 00:33:11.539
smallest amount. You might not be interested.

00:33:11.799 --> 00:33:14.819
I'm not really into surgery and stuff, but I

00:33:14.819 --> 00:33:17.000
still got to know which doctors is good, which

00:33:17.000 --> 00:33:21.059
brand is good, which one the younger generation

00:33:21.059 --> 00:33:23.819
likes a different type of doctor. Some like the

00:33:23.819 --> 00:33:27.180
most experienced ones. Some like the new clinics,

00:33:27.279 --> 00:33:31.130
etc. There's so many varieties. We need to adapt

00:33:31.130 --> 00:33:35.930
and understand all as well, you know. So understanding

00:33:35.930 --> 00:33:48.769
people is, for me, is important to retail. What

00:33:48.769 --> 00:33:51.730
a fascinating conversation. It's not every day

00:33:51.730 --> 00:33:53.869
we get to hear from someone who is literally

00:33:53.869 --> 00:33:56.950
shaping the skyline of our city. So thank you,

00:33:56.950 --> 00:33:59.599
Kunjin. And thank you for giving us a lot to

00:33:59.599 --> 00:34:02.220
think about, from the sheer scale of the projects

00:34:02.220 --> 00:34:04.920
the Maul Group is working on, to the challenges

00:34:04.920 --> 00:34:07.960
of balancing a family legacy with the need for

00:34:07.960 --> 00:34:10.420
constant innovation. So thank you for sharing

00:34:10.420 --> 00:34:13.260
your vision. And to our listeners, if you enjoyed

00:34:13.260 --> 00:34:15.519
today's episode, please make sure to hit that

00:34:15.519 --> 00:34:18.320
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00:34:18.320 --> 00:34:21.619
or wherever you listen. And as always, this podcast

00:34:21.619 --> 00:34:23.960
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00:34:23.960 --> 00:34:26.059
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And we're signing off. Until next time, we're

00:34:38.750 --> 00:34:40.969
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