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Do we all bring our pictures of our lost and found? I thought that was a thing.

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I did. I didn't. It was my assignment. So I didn't.

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So will we get a husband in other weeks? I almost brought the item.

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I totally forgot. But then I didn't want to because I couldn't

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find a bag. I didn't want to touch it. We should talk about some runner-ups.

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Oh, okay. One of the runner-ups was a prosthetic leg.

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But I don't have that one. I didn't choose that one.

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All right. Now on that note, welcome back to your tale from the service industry.

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I'm your host. I'm Bill. Tonight we are rejoined by Mike.

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Hello. Welcome back. Welcome back.

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I didn't know if you were pointing at me or want me to pull your finger.

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Our listeners won't see you pointing. Get some good radio noise.

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And as always, Ms. B. Hey, guys.

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And Liz, the resident deviant. Hi, team.

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So Mike, it's been a while, man. Has been a while.

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We appreciate you coming first and foremost. It's always fun.

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I usually have to take a couple weeks off just to gather some more information,

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some more stories. It's always a solid journey.

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Come back and usually just whatever creams to the crop or goes to the top is said.

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And you guys are like, Oh, my God. Did you mean the rhyme?

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No, no. Oh, that was good.

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He's a poet. Did you know it? You're definitely not.

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I know. The episodes that you've been on have been some of my favorite.

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And once I've laughed like the hardest. So you're going to have to tell me,

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have you had any flying blow up ladies recently? No, we have not any flying blow up.

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Wow. Okay, that's good. But we have, we did have something fall though.

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Okay. So are we getting right into it? Yeah, we're jumping in.

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We're jumping in. I love it.

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So I've had a crow's nest. Crow's nest is literally crow's nest right in front of my.

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Like the bird. Yeah. Okay.

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Huge. It's probably, I think the specialist told me it was probably about 12 to 13 inches in diameter.

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Wow. It's a large nest, right?

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Big ass bird. Oh, the nest, not the bird.

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And so I scheduled to have it taken down by. I was thinking like the wingspan of the bird.

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No, the nest. Oh, that's huge.

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It's a huge nest. So call specialists take care of the nest.

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Okay. He in turn calls the county because it is a bird's nest. It's protected.

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What? Yep. So they both come out here.

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It is on the sign. So it's obviously about 40 feet in the air. Okay.

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Right above the port of Cachet. Right.

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You can access it a little bit closer from the second because you hop on the port of Cachet's

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roof. Okay.

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Possibly reach it, but you're still a good solid 30 feet.

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How did y'all like scope this out? How did you see it for the first time?

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Or did you see the crow like flying around? Indications were their poop.

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That'll do it. Everywhere.

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Okay. That was kind of dumb. Everywhere.

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Gravity works. And the mess and also the amount of sticks that would fall there. They were

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billing this thing. I was like, those guys are a solid bush. So anyway, literally we're both

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staring at this. The guy from the county is like, we can't take this nest down.

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What? Yeah. Could have eggs and it could be

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protected. So carry it. I was like, so these birds go to the bathroom all the time.

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And they're saying you have to just like keep them there. Yeah.

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It's not a protected bird, but I know they're scared.

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Hurt the desk. You have to have someone staffed ready to clean it all points of day and night.

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That's crazy. Yeah.

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Increase your payroll budget. There you go. And right after the specialist, the guy who's going

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to schedule to knock it down goes, well, at least we care about the birds. Oh my.

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Out of right field comes got it. And it just drops and just splatters everywhere.

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Wait, the nest? Yeah.

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So who says that was an accident? My, my workers devised a little stick to stick up there

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and knock it down on the thing. They're on the roof or they are on the portrait shades roof.

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Yeah. To knock it down in front of the specialist.

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Yeah. And I was like, is that thing is always like, no, it's down now. He goes, but.

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So now I can remove it because it fell. He saved me a whole bunch of money.

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Oh my gosh. I will say though,

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an all disclaimer, because I don't want to get any in trouble here. No birds or eggs were harmed in

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the harnessing of doing these motion. So there wasn't eggs?

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No, there was nothing in it. It was just a nest. There was probably birds flying in and out of it

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because the mess, but there was nothing else in there. Okay. Well, that's, that's good.

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I don't know if you guys know birds nest that well, but I'm not kind of Navy.

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I'm an expert. Yeah.

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I'm just kidding. There's a lot that goes into those nests

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from when they get that large. So there was just branches everywhere.

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Oh my gosh. It looked like a tree fell.

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That's crazy. Yeah. A 12 foot net.

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It was everywhere. Yeah. 12 inch.

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Heck no. It was, it was huge. It was probably was like this big, like a, yeah, 12, 13 inches.

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Oh my gosh. What ruler are you using?

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That's like a good 16. Is it?

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I was going to say that's like 24. Okay. Hold your hands up. How big was it?

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Like how the man says it's just a larger.

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Size doesn't matter.

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Okay. So I'm another serious question. That's 16 maybe.

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That's at least 20 inches across. I was going to say 18 to 20.

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20 inches. Fair enough.

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But now we need to also include instead of just a lesson on commas and decimal points,

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we need to talk about units of measure. Yeah, we do.

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Okay. I have another serious question. I think we both work in a similar area.

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Yes. A really fun area.

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How many individuals do you have to deal with on a daily basis,

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getting them to stop going to the restroom in or around your property?

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Homeless. We're talking about homeless. Yeah. I'll say it.

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Realistically, the numbers probably all have five to 10.

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A day. But the biggest thing ever is that I

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solve the issue. How did you solve it?

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I'm still dealing with this. Took off the handle and put

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install the lock to it. So now you have to get the key from the desk.

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That's okay. Wait, do you have to ask for the key or ask for the code?

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Cause you were set a much larger hotel in mine. So.

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It's smaller. Them going in the bathrooms are not our

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biggest problem. No.

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So. In the bushes?

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So. So what are your number one and number two biggest problems?

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So this was literally, I think this was last week.

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I am leaving the hotel and this happens constantly.

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I'm leaving the hotel. I'm pulling out. So there's like a stop sign, right?

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And I'm just watching traffic go by waiting to make a right turn.

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But on my left-hand side, directly next to me is my hotel.

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And I'm kind of just waiting for the traffic to stop, but I see like a movement.

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And so I look and there's someone climbing into the bushes.

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Of my hotel. And I immediately like, look at them, you know,

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given the glare and I rolled down my window and I said, you need to get out,

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get out of the bushes out. And she's like, she looks me dead in the eyes and says, no.

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And then I'm like, excuse me. She's like, I gotta take a.

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And I, my mouth is completely agape and I'm like, well, you can't do it here.

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Like you need to go somewhere else. And she's like, no, I don't let me.

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And while she's saying this, she's now behind the bush. So I can only see like chest and up.

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She is taking a squat, pulling down her pants and just yelling at me while taking my bush.

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And yeah, that's quite the multi-task.

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It was actually in a different area, but very similar. Okay.

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So, uh, I, I basically created a huge fit because my lawn was dying on my hotel.

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Okay. Care wise. So I got ahold of the guy. It's kind of hard to get hold of.

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Is this where I think it's going? So he wants to test out all the

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sprinklers. He thinks they're broken. Okay. So I go behind the dumpster.

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I just remind all the homeless that do use it for a bathroom.

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And I was like, Hey guys, you guys gotta go. They're like, yes, off as they're, you know,

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pooping and going on stuff like that. And I was like, okay, well guys, this is,

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and also to just start spraying everywhere. Water sprinklers flying everywhere.

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Yeah. The restroom is now closed.

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It was flooded. Yeah. I tried warning them to be honest, disclaimer, nothing bad happened.

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See, I'm heartless. I said we should set up like one of those motion detector ones,

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because like I said, it's a serious problem in our bushes that we have someone who's the

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groundskeeper, right? That's basically his entire job is picking up human excrement.

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My anti-vagrant hack from one of my hotels was we reprogram the sprinklers to come on

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like every four hours for like two minutes. I love that.

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Just gets everything wet and makes everything very uncomfortable. And they just drift it off

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to other hotels. By flotation device or inner tube?

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You don't want to squat in a wet lawn, I guess.

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I can't imagine. It depends on how hot it is.

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Wet bushes. Shoot. No.

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But did you just, you were waiting for like the traffic light to go and you just had your window

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rolled down, yelling at this woman. No, I rolled it down to yell at her.

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Yeah. Yeah. Yeah. So what'd you do?

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Was she done with her business when like the light turned green?

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No. So she just was, she was just still back there by the time the light turned green.

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And so as I'm driving away, I just, I call my chief engineer and I'm like,

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Hey, you need to send someone out to the bushes.

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This is like a common occurrence. It's most places around us, like, you know,

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their doors are locked, like the coffee shop across the street. They like have signs posted.

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And I think it's supposed to be a policy. They're supposed to just let everyone use the restroom.

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They have signs that say restrooms are closed so that they just don't let people in.

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You know, I do feel bad in that, you know, I don't know where else for them to go,

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but I mean, bushes, man. That's our best option. I guess you're like kind of covered.

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Go to the public park, not my hotel. But a lot of places will put like the code

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and you have to like embarrassing. I even get shy, like asking like,

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Hi, can I have the code for the bathroom? I get embarrassed asking.

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Oh, I don't. I say need it now as I'm holding a screaming toddler.

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Oh, yeah. No, I don't have a problem. We used to have a hotel person was

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going to the bathroom in the stairwells. Oh, yeah. That sucks.

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It just walks out like, oh, man, a dog, please.

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Now we have it currently in our elevator, like our, our garage elevator. So it's like you get it.

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It's horrible. And people just do that. How do they get in the garage elevator?

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You don't need a key. It's just you walk into the parking structure and you go into the elevator

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and they take a dump there. It's mostly pee. Oh, OK. Yeah.

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Should we blame the men on that one? Oh, definitely going to blame them on that.

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We don't see any funnels in there. So based on the stories that Ali shared,

168
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it could be a woman. It could. It could. Yeah, that's true.

169
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The accuracy, though, just hitting the wall. Oh, if it's just like ground puddle.

170
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Yes, woman. But if there is anything like high up on the wall, like waist level, I don't know.

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I mean, I can't say I stare too closely at it, but I still want to blame men on that.

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Why put your limitations on that? So speaking of the rarideer,

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to kind of go off of that story is actually I actually had somebody who was fixing a car

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outside the back of my hotel. OK. And had to look twice at this one.

175
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Wasn't wearing any pants. Oh, yeah.

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Because that's the way we like to fix our. Yeah.

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By duct tape, too. So I didn't realize she was wearing pants. I got really close and I was like,

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hey, do you help? OK, stood up and behold, she actually actually had a tail behind her, too.

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A tail. Yep.

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I don't get it. Like a removable tail.

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What? Is this real life? Oh, that is real life.

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Like a furry tail? Yep. Like a furry tail.

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OK. Like furry tail.

184
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Not not a fairy tale. No, no, no.

185
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Furry. Furry.

186
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What? I'm guessing no undies. Nothing.

187
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Wait, you have. No, nothing.

188
00:11:02,960 --> 00:11:07,360
You have photo evidence here for us. No way. I'm actually scared.

189
00:11:07,920 --> 00:11:10,080
Yeah. I don't know if I want to see that.

190
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She stood up straight up. She's like, no, I don't need help.

191
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I'm like, OK. No, you do.

192
00:11:14,880 --> 00:11:17,200
You do need help. Oh, but nothing I can provide you with.

193
00:11:17,200 --> 00:11:19,520
Oh, Lord. But yeah, it was.

194
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How about we make some pants out of that duct tape?

195
00:11:22,320 --> 00:11:25,520
Yeah. But she was fixing her vehicle with duct tape.

196
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Yes, she was. One way to do it.

197
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It's one way to do it. Arkansas Chrome.

198
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That's it. But yeah, that's one's really surprised because I was not ready for it.

199
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I should have looked. But you know me, I was jumping in action.

200
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I think you saw enough, Mike. Yeah, I think I just.

201
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Should have seen when I was walking into that one.

202
00:11:44,400 --> 00:11:47,440
Oh, my gosh. Can't find the picture. But yeah, that happened.

203
00:11:47,440 --> 00:11:50,160
No, you have to find the picture. Oh, it's it's.

204
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It's around here somewhere. He showed it to me.

205
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I saw the receipt. He's got it.

206
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I think Miss B needs to see it. Yes, she does.

207
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I'm scared. Do I? Yeah, you do.

208
00:12:01,120 --> 00:12:03,360
No, it's not that bad. It's not that bad.

209
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Crazy. I was just like, OK, this happened.

210
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No, because I'm just visualizing my head, so probably give me worse than that.

211
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Probably not. I would assume.

212
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Hey, I shared my story. But you got more.

213
00:12:24,640 --> 00:12:28,560
It's like a burden here or something. Did the crow follow you?

214
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The crow followed me. That's funny.

215
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The crow followed me. Jerks.

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So is that the craziest thing that happened to your hotel recently?

217
00:12:36,720 --> 00:12:38,720
No, we've had we've had others.

218
00:12:39,360 --> 00:12:42,560
Oh, I had so nonchalantly. No, there was nothing.

219
00:12:42,560 --> 00:12:45,680
Yeah, no, it shouldn't have surprised me, but it did just because it wasn't ready for it.

220
00:12:45,680 --> 00:12:47,680
I thought I was just trying to help her out.

221
00:12:47,680 --> 00:12:50,640
But how do you know they have pants on? That's insane, right?

222
00:12:50,640 --> 00:12:54,480
I mean, I've definitely seen some crazy ass shoot.

223
00:12:56,720 --> 00:12:59,600
Miss B, personally, have you ever gone in public like without pants on?

224
00:12:59,600 --> 00:13:00,640
No. Intentionally.

225
00:13:00,640 --> 00:13:03,520
Intentionally or not intentionally? No, I'm sorry.

226
00:13:03,520 --> 00:13:06,400
It doesn't matter how intoxicated I am. I don't think I've ever like just like

227
00:13:06,400 --> 00:13:10,000
walked out commando. Or do you think someone has like

228
00:13:10,000 --> 00:13:13,600
you've worn like a long shirt or short dress?

229
00:13:13,600 --> 00:13:15,520
I'm sure it may have looked like I wasn't wearing pants,

230
00:13:16,400 --> 00:13:20,000
but I definitely was like shorts and a long shirt or sweater.

231
00:13:20,000 --> 00:13:21,680
Yeah, of course. Oh, there it is.

232
00:13:22,880 --> 00:13:23,680
Wow. Yeah.

233
00:13:23,680 --> 00:13:25,600
OK, is there a tail? There is a tail.

234
00:13:25,600 --> 00:13:27,600
A furry tail? A furry long tail.

235
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She is fixing her vehicle.

236
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You know, the story is there are always like call girls that wear this stuff.

237
00:13:31,520 --> 00:13:34,480
I mean, I'm not one to throw mine in the morning time,

238
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but it looked like she was all about it.

239
00:13:36,000 --> 00:13:36,640
Your call girl?

240
00:13:38,160 --> 00:13:43,040
But for the listeners, it's I think it's an oversized hoodie

241
00:13:43,040 --> 00:13:46,080
that she's wearing. Oversized hoodie, no pants and a tail.

242
00:13:46,080 --> 00:13:49,920
Because she threw the only reason is she threw her arms up like she was frustrated.

243
00:13:49,920 --> 00:13:51,040
And you saw hoo-ha. Yeah.

244
00:13:51,040 --> 00:13:52,880
Oh, everything. Oh, you saw the cookie?

245
00:13:52,880 --> 00:13:54,400
Yeah, that's what that's what I'm like.

246
00:13:54,400 --> 00:13:56,880
Gracious. So no evidence of that.

247
00:13:56,880 --> 00:14:00,160
But no, because I just take pictures because it's probably going to wind up

248
00:14:00,160 --> 00:14:01,440
the police at some moment in time.

249
00:14:01,440 --> 00:14:02,960
Yeah. And the fact that I walked over there.

250
00:14:02,960 --> 00:14:04,480
In your brain. Yeah, forever.

251
00:14:04,480 --> 00:14:06,000
I'm always having to deal with the police.

252
00:14:06,000 --> 00:14:08,400
Like, I know them way too much and talk to them way too much.

253
00:14:08,400 --> 00:14:11,280
They're so they call me for a case like every other day, I swear.

254
00:14:11,280 --> 00:14:13,200
It's just so annoying. Yep.

255
00:14:13,200 --> 00:14:14,800
I feel you. Yeah, they usually roll in deep.

256
00:14:15,840 --> 00:14:18,080
OK, I'm going to jump in here. Yeah, go.

257
00:14:18,080 --> 00:14:21,920
Since Mike touched on the topic of prostitution and service workers.

258
00:14:21,920 --> 00:14:26,080
So last night, I come in this morning to a recap that I thought was kind of funny.

259
00:14:26,080 --> 00:14:28,560
Oh, my gosh. Did you print a shift report?

260
00:14:28,560 --> 00:14:30,080
Maybe. That's amazing.

261
00:14:31,360 --> 00:14:35,440
Yeah, I was going to say that's an official work document

262
00:14:36,480 --> 00:14:38,640
that then lived in your backpack for the rest of the day.

263
00:14:39,280 --> 00:14:41,520
Quite possibly. Read it.

264
00:14:41,520 --> 00:14:43,120
Read it. Read it.

265
00:14:43,120 --> 00:14:46,400
So does it start off? It was slow, but

266
00:14:48,560 --> 00:14:51,360
17 pages later. Easy night until.

267
00:14:51,360 --> 00:14:55,040
Yeah, we can talk about that later. But yeah, I love those two.

268
00:14:55,040 --> 00:14:59,280
No, this one. So two females came to the front desk at different times

269
00:14:59,280 --> 00:15:05,280
around one a.m. and two a.m. last night asking if any of our guests needed their services.

270
00:15:05,280 --> 00:15:08,480
No way. And then they came back bold.

271
00:15:08,480 --> 00:15:10,480
They solicited the front desk. Uh huh.

272
00:15:11,920 --> 00:15:14,000
Uh huh. You never know.

273
00:15:14,000 --> 00:15:16,400
And then came back shortly after with some males.

274
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They took off after they were confronted by security because they were told that they did.

275
00:15:21,280 --> 00:15:24,880
We did not accept cash. So they left shortly after.

276
00:15:24,880 --> 00:15:29,440
Nine police cars were spotted directly outside the hotel at the adjacent property.

277
00:15:29,440 --> 00:15:31,520
Wow. Yeah.

278
00:15:31,520 --> 00:15:34,640
All said people involved with the nine police cars.

279
00:15:36,320 --> 00:15:37,920
They were early trick or treaters.

280
00:15:38,960 --> 00:15:40,320
Well, the trick part.

281
00:15:41,680 --> 00:15:44,240
I see what you did there. Could have been tamale makers.

282
00:15:44,240 --> 00:15:48,400
Do you want some more stuff? It's just in my trunk over here.

283
00:15:49,200 --> 00:15:53,920
I just love the fact that like the prostitutes are coming in asking if any of the guests need

284
00:15:53,920 --> 00:15:56,240
service. It's 2023.

285
00:15:56,240 --> 00:15:59,440
They got they got their own website for reviews up.

286
00:15:59,440 --> 00:16:02,880
That is funny. That is so funny.

287
00:16:02,880 --> 00:16:04,240
Wrong kind of service workers.

288
00:16:04,240 --> 00:16:07,200
Overnight, literally the craziest stuff like always happens.

289
00:16:07,200 --> 00:16:11,200
Every overnight shift I've ever been stuck on has been like a shift from hell.

290
00:16:11,200 --> 00:16:13,760
Listeners might not know, but the people in this room do,

291
00:16:13,760 --> 00:16:16,880
that I had to do an overnight shift this last Sunday.

292
00:16:16,880 --> 00:16:19,520
So Sunday to Monday because of a call out.

293
00:16:19,520 --> 00:16:21,600
And it was the worst shift ever.

294
00:16:21,600 --> 00:16:24,560
Not for my usual reasons. So you guys remember the last time I did one,

295
00:16:24,560 --> 00:16:27,760
I had my stories because I had to keep kicking that guy out.

296
00:16:27,760 --> 00:16:30,160
Yeah. So that was my last.

297
00:16:30,160 --> 00:16:32,000
Yep. So I was just trying to train.

298
00:16:32,000 --> 00:16:35,840
So this one, I wasn't doing any training and I didn't at all remember it in my training,

299
00:16:35,840 --> 00:16:38,800
but I was just there holding down the desk.

300
00:16:38,800 --> 00:16:39,760
At least you admit it.

301
00:16:39,760 --> 00:16:44,160
Oh, absolutely. I wrote an email and was like the minimal training I previously had is gone.

302
00:16:44,160 --> 00:16:47,120
There isn't it is not in my brain anymore. And I did my best.

303
00:16:47,120 --> 00:16:49,360
Did you apologize to your like accounting department?

304
00:16:49,360 --> 00:16:52,960
I bought her a sweater. So yeah, good gravel.

305
00:16:54,800 --> 00:17:02,000
So I am just dreading this night on a shift. I had a really long weekend and I drive to work

306
00:17:02,000 --> 00:17:05,840
and I forgot about who was in the hotel. I pull up and I'm sitting in my car and I look

307
00:17:05,840 --> 00:17:10,320
and I see a ginormous tour bus. And then I remembered that we had a group checking in

308
00:17:10,320 --> 00:17:13,680
that day that sales predicted was going to be a nightmare.

309
00:17:13,680 --> 00:17:15,920
And I was going to be there during their one night.

310
00:17:15,920 --> 00:17:16,640
Your night on it.

311
00:17:16,640 --> 00:17:22,080
And I was just in my car being like cursing and just upset.

312
00:17:25,680 --> 00:17:27,680
Could we get that one more time for the people in the back?

313
00:17:27,680 --> 00:17:33,840
Yeah. But so I'm literally in my car so upset. I'd like texted my friends. I was telling them like,

314
00:17:35,440 --> 00:17:41,440
and so I, and so I gather my strength and my tears and I walk into work.

315
00:17:41,440 --> 00:17:45,200
And just as I had expected, I asked like the desk team, I'm like, how have they been?

316
00:17:45,200 --> 00:17:50,640
They're like, they're horrible. They're horrible humans. They're so rude.

317
00:17:50,640 --> 00:17:57,680
And I'm just like, oh, I'm so excited. And so they all straight up dip at 11. They're just out.

318
00:17:57,680 --> 00:18:01,600
Wait, sorry to interrupt. Can you allude to like who it was at all?

319
00:18:01,600 --> 00:18:03,280
I guess I can for you guys.

320
00:18:03,280 --> 00:18:04,080
Just a little bit.

321
00:18:04,080 --> 00:18:04,640
So it-

322
00:18:04,640 --> 00:18:05,920
Come on, we're all family here.

323
00:18:07,040 --> 00:18:07,440
It was-

324
00:18:07,440 --> 00:18:09,680
Just around the dinner table. Come on.

325
00:18:09,680 --> 00:18:17,760
It was a large music group whose type of music they create is rap. And they are an older music

326
00:18:17,760 --> 00:18:21,920
group. So they're not like, people were talking about them. I had no idea who they were, but

327
00:18:21,920 --> 00:18:26,000
apparently they were relevant at some time. But to some people, they are still relevant.

328
00:18:26,000 --> 00:18:31,120
And these people sure thought of themselves as relevant. So they were that group and then

329
00:18:31,120 --> 00:18:36,640
all their posse and their friends. And it was two full tour buses, two full tour buses.

330
00:18:36,640 --> 00:18:39,520
How many people can fit in a tour bus?

331
00:18:39,520 --> 00:18:39,920
50.

332
00:18:39,920 --> 00:18:46,320
50. Okay. So a hundred people, a lot of people. And they just, yeah, it was a nightmare. So I get

333
00:18:46,320 --> 00:18:50,640
in there, desk agents have like dipped because they said it was awful. And I couldn't even start.

334
00:18:50,640 --> 00:18:54,480
And I got it stuff pretty much my whole shift because they, like, I would go into the back

335
00:18:54,480 --> 00:18:56,480
because like all the stuff saved on the back computer.

336
00:18:56,480 --> 00:18:58,880
Do you want to allude to the room block situation?

337
00:18:58,880 --> 00:19:02,640
I had asked the sales manager when like she was telling us. So she told us this group was

338
00:19:02,640 --> 00:19:05,920
going to be happening because it was a last minute group on Friday. And they were supposed

339
00:19:05,920 --> 00:19:09,520
to be arriving Sunday. I said, Hey, can we like pre block them all on the same floor? Because she

340
00:19:09,520 --> 00:19:13,360
said they're partiers. And I didn't want it to like disturb other guests. And she's like, yeah,

341
00:19:13,360 --> 00:19:18,240
we could try to do that. So I come in Sunday, all the desk agents have left. And I'm like,

342
00:19:18,240 --> 00:19:21,600
just tell me they're all on the same floor. And they're like, no, they're not. They are

343
00:19:21,600 --> 00:19:26,320
scattered throughout the entire hotel. I think, all right, let's do this.

344
00:19:27,360 --> 00:19:30,480
Can't isolate all your smoking complaints to just one floor.

345
00:19:30,480 --> 00:19:35,600
They took the problem was, is they took a lot of sweets. And there's only two sweets on every

346
00:19:35,600 --> 00:19:40,320
floor. So they're everywhere. And then they were just scattered throughout. Because I think at

347
00:19:40,320 --> 00:19:44,480
that point, the points, it's just moot. Let me guess your salesperson that booked

348
00:19:44,480 --> 00:19:49,680
it didn't Google who the group was. No, she knew. And she was cringing. She's like,

349
00:19:49,680 --> 00:19:53,440
I'm really sorry. This is going to be a problem. Then why did she take it?

350
00:19:53,440 --> 00:19:58,160
We needed the business on a Sunday. And if you're selling like a lot of heads and beds,

351
00:19:58,160 --> 00:20:03,600
a good amount of sweets, too. Yeah. I mean, it was a decent piece of last minute business.

352
00:20:03,600 --> 00:20:09,680
And the month is struggling. Look it. Yep. As an aside, yeah, there was a concert that I went to

353
00:20:09,680 --> 00:20:14,800
that featured that band or that group. This is this is a bunch of years ago when they were

354
00:20:14,800 --> 00:20:21,120
legitimately hot. Okay. So they were the last act. They came out on stage and they got super

355
00:20:21,120 --> 00:20:26,800
combative with the crowd. The crowd walked. What? Now it was a small venue. Sounds really accurate.

356
00:20:26,800 --> 00:20:30,880
These sounds like the people I was dealing with. It was a small venue that only sat five thousand

357
00:20:30,880 --> 00:20:36,800
people only. And basically what happened was when they came out on stage, they were lit.

358
00:20:36,800 --> 00:20:42,000
They were they were messed up. Sounds accurate. And they said something and I don't even remember

359
00:20:42,000 --> 00:20:46,480
what it was, but they said something to the crowd and somebody in the crowd threw a water bottle on

360
00:20:46,480 --> 00:20:51,040
the stage. They picked up the water bottle. They started yelling back at the crowd that whoever

361
00:20:51,040 --> 00:20:56,560
threw that f and water bottle, you do it again. And we're out. And at that point, hundreds of

362
00:20:56,560 --> 00:21:01,760
water bottles got thrown at the stage. I love that. And the crowd turned around and started to leave.

363
00:21:01,760 --> 00:21:05,360
Oh, when I say started to leave, I don't mean like they were trickling out. I mean, like

364
00:21:05,360 --> 00:21:10,480
literally hundreds of people every minute leaving the venue. I love that. And you were in the crowd.

365
00:21:10,480 --> 00:21:15,280
Yeah. Well, we were in. He stayed. No, no, just him. At the time we were in the beer garden,

366
00:21:15,280 --> 00:21:20,400
which is kind of like the back of the venue. So we could not exit immediately. It's kind of like

367
00:21:20,400 --> 00:21:24,640
being in the last row of the plane. Right. Yeah. But you just had to chill and keep drinking and

368
00:21:24,640 --> 00:21:30,720
watch like, well, yeah, I look, I paid for that $15 beer. I'm going to drink it. So we're sitting

369
00:21:30,720 --> 00:21:36,480
there finishing our beers and literally within 15 minutes, 2000 and 2500 people already gone.

370
00:21:36,480 --> 00:21:41,520
That's amazing. They ended up stopping the set. That's embarrassing. Yeah. So this group was not

371
00:21:41,520 --> 00:21:47,600
fun to deal with. And I was the only one there with my security officer. So I am trying again,

372
00:21:47,600 --> 00:21:52,080
keep in mind, my space is like, Oh my God, what did I learn in my last night of training? I'm like

373
00:21:52,080 --> 00:21:57,200
racking my brain trying to do things, but they won't stop coming to the desk every two seconds.

374
00:21:57,200 --> 00:22:02,400
None of them could keep a key to save their life. They needed a new room key. I swear just every

375
00:22:02,400 --> 00:22:07,760
single one of them needed a new room key at least twice. And next time they book, make their room

376
00:22:07,760 --> 00:22:12,080
keys, punch a hole in it, put it on a lanyard for them. Oh, I should have done that. That's gene.

377
00:22:12,080 --> 00:22:18,000
They're gonna lose them anyway. Probably. But so they'll pass it to the left, right? No, that's

378
00:22:18,000 --> 00:22:28,560
funny. Left. So I was left. Sorry. So I was like making them new room keys every two seconds,

379
00:22:28,560 --> 00:22:33,920
trying to do the night audit. And then they kept coming in busloads. So they didn't, weren't like

380
00:22:33,920 --> 00:22:38,160
all there at once. A lot of them came earlier, but then they're coming in like increments.

381
00:22:38,160 --> 00:22:41,040
And I guess, you know, some people are still setting up or tearing down or whatever,

382
00:22:41,040 --> 00:22:46,720
cause they had a show and every time a new busload came, they had so much stuff. It was like,

383
00:22:46,720 --> 00:22:52,400
they were moving into the rooms. So many bags, so many boxes, like just so much. So they were using

384
00:22:52,400 --> 00:22:57,760
all of our luggage carts. By the time I got there 11, there was no luggage carts. So my agents told

385
00:22:57,760 --> 00:23:01,520
me they all took them and they're in their rooms because we've done a sweep of the floors. There's

386
00:23:01,520 --> 00:23:04,800
no luggage carts on the floor. They have the carts in their room. So then these people of the same

387
00:23:04,800 --> 00:23:09,520
group are coming with all this stuff and they're yelling at me because we don't have luggage carts.

388
00:23:09,520 --> 00:23:14,400
And I said, your group has them in their room. I'm sorry, but they're the ones that are doing

389
00:23:14,400 --> 00:23:18,960
this. We only have so many luggage carts. So I got yelled at for luggage carts. And then I got

390
00:23:18,960 --> 00:23:24,720
these not so cute girls. I'm sorry, not so cute girls were coming up to the desk, trying to get

391
00:23:24,720 --> 00:23:29,760
keys to rooms that didn't have their names on them. And was like, seriously? Like that's my name.

392
00:23:29,760 --> 00:23:34,400
I was like, I don't know who you are. I don't know who they are. I'm not giving you a key.

393
00:23:34,400 --> 00:23:37,760
Throwing temper tantrums. Then the guys coming up, getting all irritated with me.

394
00:23:37,760 --> 00:23:44,400
And I was like, this is for your safety. And then this was them giving me, it was just the whole

395
00:23:44,400 --> 00:23:49,840
night was just being given a hard time. And then the worst of them comes up. There's this guy in an

396
00:23:49,840 --> 00:23:56,000
all orange, bright fricking orange sweatpants and hoodie. And he's holding a bottle of tequila in

397
00:23:56,000 --> 00:24:00,960
one hand and a bottle of vodka in the other. And he comes up and he just won't stop giving me a hard

398
00:24:00,960 --> 00:24:06,240
time. And we lock our restrooms at night because all public areas are closed. You're supposed to

399
00:24:06,240 --> 00:24:09,680
go to your room. He comes up and he's like, Hey, I need to use the restroom. I was like, okay,

400
00:24:09,680 --> 00:24:13,360
there's one located in your room. All the restrooms down here are locked. And he's like,

401
00:24:13,360 --> 00:24:17,920
seriously? And I was like, yes, all public areas are closed. So we would actually prefer that you

402
00:24:17,920 --> 00:24:23,120
congregate in your room because this area is closed. And he was like, you're probably just

403
00:24:23,120 --> 00:24:28,320
lying to me, aren't you? And I caught me off guard. I'm like, why would I lie about that?

404
00:24:28,320 --> 00:24:33,680
And I told him, I was like, you can feel free to go check, but I'm not lying. And he's like,

405
00:24:33,680 --> 00:24:38,720
oh, well, can you at least get me a luggage cart? And I said, your group has all of the luggage

406
00:24:38,720 --> 00:24:42,400
carts and they're in their rooms because they have not bring them out. Well, then could you at least

407
00:24:42,400 --> 00:24:47,920
get a bellman or something to help me? And I said, sir, it is 3.30 in the morning and there is no

408
00:24:47,920 --> 00:24:52,080
bellman on. I said, it's you and me. And I said, and I have a security guy. Well, can at least he

409
00:24:52,080 --> 00:24:57,840
come and help? I said, I will absolutely request him to come and help you. So he's just being so

410
00:24:57,840 --> 00:25:01,440
combative with me so much so like I hadn't even called my security guy yet. And he was up there

411
00:25:01,440 --> 00:25:05,360
at the desk and I'm like, how did you know? And he said he was actually on his lunch break and he was

412
00:25:05,360 --> 00:25:10,000
watching the security cameras and could tell they were giving me a hard time. So he came up from his

413
00:25:10,000 --> 00:25:13,440
lunch break because he could tell I was getting frustrated and they were giving me a hard time.

414
00:25:13,440 --> 00:25:17,040
And then so he's like, what do you need? Come on, let's go. Like trying to get them away from the

415
00:25:17,040 --> 00:25:22,000
desk. And then while still dealing with that, we have like a market gift shop. We put like this big

416
00:25:22,000 --> 00:25:26,160
barrier there overnight so people don't sneak in, grab something and leave. And we tell them they

417
00:25:26,160 --> 00:25:30,560
have to go to the front desk to ring it up. I saw someone push this giant barrier to the side and

418
00:25:30,560 --> 00:25:34,160
was in there. So while he's still dealing with that in front of me, I go to the right and I'm like,

419
00:25:34,160 --> 00:25:37,200
sir, what are you doing? This area is closed. If you'd like something, you have to come to the front

420
00:25:37,200 --> 00:25:40,960
desk and I can rig it up for you. He's like, oh, no, no, no, no, it's fine. I'll grab it. I'm like,

421
00:25:40,960 --> 00:25:46,000
no, that's, that's not what I said. Uh, I will grab it for you. I need you to leave. He's like,

422
00:25:46,000 --> 00:25:49,440
all right, all right, one second. So he's not listening to me. He goes into the beer fridge.

423
00:25:49,440 --> 00:25:53,680
He takes out like four beers and I'm like, sir, you need to put those back. And he's like, why?

424
00:25:53,680 --> 00:25:59,280
And I said, you cannot buy beer at three 30 in the morning. It is closed. Why not? And he's like,

425
00:25:59,280 --> 00:26:04,640
what? Why? And I said, it is literally against the law to serve beer after two o'clock.

426
00:26:04,640 --> 00:26:08,320
And he looked at me and he says, that's ridiculous. I've never heard of that. You're making that up.

427
00:26:08,320 --> 00:26:14,080
Fun sucker. And I'm like, I'm just blown away. I'm so irritated. I'm tired. I haven't slept.

428
00:26:14,080 --> 00:26:19,040
And I'm looking at him and I said, are you serious right now? Like all my professionalism was just

429
00:26:19,040 --> 00:26:22,720
like out the door. I said, are you serious right now? And he's like, yeah. And I said, put the

430
00:26:22,720 --> 00:26:28,160
beer back. And I said, it is California state liquor law. We cannot serve any alcohol past two

431
00:26:28,160 --> 00:26:32,800
AM. And he's like, well, I've been in California a lot. How come I've never heard of that? And I

432
00:26:32,800 --> 00:26:38,240
said, I don't know, but while you've been here, have you gone to any bars? Yeah. Said, what time

433
00:26:38,240 --> 00:26:45,440
do they close? Pause two. Why do you think that is? Oh, well, I never thought of that. And I'm like,

434
00:26:45,440 --> 00:26:52,000
okay, put the beer down. And then this proceeded to happen with other individuals keeping, trying to

435
00:26:52,000 --> 00:26:56,560
come in and take my beer. And I'm like losing my mind. I would have just probably pulled all the

436
00:26:56,560 --> 00:27:04,000
beer from the fridge. I would. If you had a second, if you had a second to, you probably would have.

437
00:27:04,000 --> 00:27:09,120
Uh huh. And then there's so much alcohol in it. It would have taken me forever to get every little

438
00:27:09,120 --> 00:27:15,920
thing out. So on top of the tour, like a tour and travel group. Okay. So very similar, but

439
00:27:15,920 --> 00:27:21,760
not of the same era. These guys are just here to see, um, the area we live in sites here. So this

440
00:27:21,760 --> 00:27:26,800
was, so do you have a backstory in this one? Yeah. They came to see dirt. Yeah. Pretty much. No, no, this is

441
00:27:26,800 --> 00:27:30,240
a different area. So to give you a backstory on this general manager, who's probably the most

442
00:27:30,240 --> 00:27:38,000
craziest general manager ever had. He was, uh, no, not bill. Go on. That hurt. So he's like,

443
00:27:38,000 --> 00:27:41,280
there's no way he's probably listening. He's been retired for years, but he was, the guy was insane.

444
00:27:41,280 --> 00:27:45,280
He was totally, he's from, he was originally from New York and he had a temper tantrum problem.

445
00:27:45,280 --> 00:27:49,920
He would go crazy. If you, if you're rain, he was an HR nightmare. He would call you out,

446
00:27:49,920 --> 00:27:54,960
tell women to get makeup on themselves, like cut their nails. Men, like if you had a facial hair,

447
00:27:54,960 --> 00:27:59,360
he'd go off on you in the middle of nowhere. So we have this tour, brand new tour and travel group.

448
00:27:59,360 --> 00:28:04,640
We're trying to get different type of clientele in the group and they have a buffet. Okay. Okay. So

449
00:28:05,360 --> 00:28:10,560
he comes in, it was normal routine around 10 o'clock smoking in the lobby, lobby smoking, not like,

450
00:28:10,560 --> 00:28:16,000
yep. Yep. Used to do it all the time. Oh, my GM. Yeah. That's funny. Yep. He walks right up to the

451
00:28:16,000 --> 00:28:21,120
desk as I'm walking with this guest from the tour and travel group. He's going nuts. Oh God. He's

452
00:28:21,120 --> 00:28:26,960
like, Oh my God, this effing buffet smells like garbage. He goes, what is this stuff? Looks like

453
00:28:26,960 --> 00:28:34,880
green slop on here. It just reeks. He goes, what are we coming to? And I'm like, sir, the,

454
00:28:35,840 --> 00:28:40,560
we're gonna have some problems. The, uh, the guy right here, he's a part of the tour group

455
00:28:40,560 --> 00:28:45,520
and his face just turned red. Cause you could hear everything he said. Oh God. And I was like,

456
00:28:45,520 --> 00:28:53,200
but he only speaks banter and we have a translator. He's like, we don't have one.

457
00:28:54,880 --> 00:28:59,840
So the breakfast is culturally culturally. Yeah. Okay. Culture oriented. Oh, that's funny.

458
00:28:59,840 --> 00:29:03,840
It actually was a really good breakfast, but it was just how he was. He was very

459
00:29:03,840 --> 00:29:08,800
adamant and in the morning time, it sounds like it'd be so entertaining to work for. I can't say

460
00:29:08,800 --> 00:29:15,200
long-term like, but he really wasn't because he was, he was mean. He understood the hospitality

461
00:29:15,200 --> 00:29:19,200
industry, but he was very one-sided and his management style was just to call you out.

462
00:29:19,200 --> 00:29:24,320
You're always nervous because it doesn't know, but he spent a lot of time in the office. He

463
00:29:24,320 --> 00:29:30,320
really did. He wasn't one to move around or this was a full service property. He didn't really

464
00:29:30,320 --> 00:29:34,160
ever deal with guests. You get it around. That's why I'm asking. You get it around 10 o'clock

465
00:29:34,160 --> 00:29:39,120
and he would usually look around three. Oh, nice. I want those hours. Yeah. Oh my God. That sounds

466
00:29:39,120 --> 00:29:43,120
entertaining as heck. But they had the one, I just felt bad. I was like, bad if he heard that,

467
00:29:43,120 --> 00:29:46,720
like it's just bad because it's a good breakfast. It was very well thought out, but like, but it

468
00:29:46,720 --> 00:29:51,280
could be a strong smell. It was. Yeah. It's like I said, you just got to get used to it because

469
00:29:51,280 --> 00:29:55,440
culturally we're just starting to use to it and because it was smelling eggs and bacon. Yeah.

470
00:29:55,440 --> 00:30:01,200
Like, yeah, that's funny. Yeah. Oh, quick go back. So remember how I told you I didn't buy a sweater.

471
00:30:01,200 --> 00:30:05,760
Oh, one member of that group who was actually a nice human, he asked, he's like, would you mind

472
00:30:05,760 --> 00:30:09,680
helping me? And like, you don't ask nicely. And I'm like, of course you asked nicely, whatever you

473
00:30:09,680 --> 00:30:12,880
need. So I'm helping him lug and I was helping him store his stuff for the next morning. So I

474
00:30:12,880 --> 00:30:16,160
didn't have to bring it up to his room and he was so grateful. And he's like, Oh, that's nice of you.

475
00:30:16,160 --> 00:30:19,760
Yeah. And he's like, would you happen to want a sweater? I'm like, no, I'm okay. Like I was like,

476
00:30:19,760 --> 00:30:23,680
not my cup of tea. And he's like, are you sure? And then I thought about it. And I remembered my

477
00:30:23,680 --> 00:30:28,240
accounting girl loves them and wanted to come in on a Sunday just to see them. So I was like,

478
00:30:28,240 --> 00:30:31,840
Oh, she's going to be the one cleaning up my mess. So I'm going to get her one. I was like, actually,

479
00:30:31,840 --> 00:30:39,280
yes, I need that. So when the night was a mess, I got a free hoodie and I left it on her desk at

480
00:30:39,280 --> 00:30:43,920
the, sorry, thanks for fixing my mess. And then she was more than happy to fix my mess. And she

481
00:30:43,920 --> 00:30:48,160
went around showing off that sweater all day long. That's cute. But like ours is like in your car,

482
00:30:48,160 --> 00:30:54,640
right? Cause you got, you got sweaters for, you know, your pod co-host. I'm so sorry guys. I only

483
00:30:54,640 --> 00:30:58,160
got one for the person who cleaned up my mess. That's the only reason I showed up to this day.

484
00:31:02,160 --> 00:31:06,400
Cut the cord. All right. That's a wrap. You know, it actually was really good to piggyback

485
00:31:06,400 --> 00:31:10,960
off of that. We actually had a country singer show up really nice. And so, uh, the woman working on

486
00:31:10,960 --> 00:31:15,120
the desk really recognized this country singer and, um, she was nervous about what to say.

487
00:31:16,080 --> 00:31:19,120
Yeah. And so I said to him and he's like, Oh no, I know what I had to take care of. I was like,

488
00:31:19,120 --> 00:31:23,280
could you go and say hi to her? Cause she's like shy and she didn't know what to say. So we went

489
00:31:23,280 --> 00:31:26,880
to her and, uh, I was at the desk while he was with her and he goes, you obviously know who I am.

490
00:31:26,880 --> 00:31:33,680
He goes, if you can name a song, I have a guitar. I'll play that song. No, shut up. She was like,

491
00:31:33,680 --> 00:31:37,280
the brain fart. I'm like, Oh God, at this moment in time, I can remember one here. She literally

492
00:31:37,280 --> 00:31:41,600
riddled off the whole album. She got a song and sure enough, they played. Yep. Well, he played,

493
00:31:41,600 --> 00:31:45,600
he played the song. That is amazing. He was pretty spot on. He didn't think that he's like,

494
00:31:45,600 --> 00:31:50,400
I'm pretty old, our country singer. So it's really nice to hear that. And, um, he gave, um,

495
00:31:50,400 --> 00:31:54,480
guitar picks. It was really nice. Like it was really nice. He didn't have to do that. I don't

496
00:31:54,480 --> 00:31:58,080
get many nice celebrities, so that's cool. He was really nice though. He's like, I'll take it from

497
00:31:58,080 --> 00:32:02,480
here. He's like all about it. He likes, he was like, he wanted to like interact with the fan.

498
00:32:02,480 --> 00:32:06,480
Yeah. He was super excited. He's, I was like, yeah, did everyone get photos? Most of the front

499
00:32:06,480 --> 00:32:10,320
desk staff actually knew who he was. And he's actually mainstream. Most of them won't stop by

500
00:32:10,320 --> 00:32:14,320
the desk. Like we had really famous ones. They don't even, someone never even leave the desk.

501
00:32:14,320 --> 00:32:18,800
He actually got a room on the first floor to help one of his crew because he has a hard time walking.

502
00:32:18,800 --> 00:32:29,360
Oh my God. Nice human garbage I've gotten. I know. Speaking of nice humans, we should take a quick

503
00:32:29,360 --> 00:32:38,160
little pause here because we have a nice human who has shared items with us to be opened at the pod.

504
00:32:38,160 --> 00:32:42,240
A listener gift. Wow. I'm so excited because I've been staring at this box and these scissors and

505
00:32:42,240 --> 00:32:44,400
I've been wondering what it was. I'm super excited that you brought it. Well, we didn't really,

506
00:32:45,040 --> 00:32:49,120
I mean, Bill and I gave a little backstory, but Miss B didn't get the backstory. Okay.

507
00:32:49,120 --> 00:32:53,360
Should I open this box? Wait, so what is this? Who is this from? Do we know it's not ticking?

508
00:32:53,360 --> 00:32:58,640
No, it's not ticking. It's not ticking. Okay. It's from, um, probably our most dedicated listener.

509
00:32:58,640 --> 00:33:03,680
Oh, I'm so excited. Thank you. Listener. You mean the number one talk crap radio show

510
00:33:04,400 --> 00:33:10,240
does have to worry about bomb threats. Our mail has to be very carefully instructed.

511
00:33:10,240 --> 00:33:16,800
From this listener? No, I don't think she would, um, threaten my life. Eat crap, love the homeless.

512
00:33:18,400 --> 00:33:22,480
These scissors are pretty sharp. I'm like kind of scared. Don't cut yourself.

513
00:33:22,480 --> 00:33:26,800
You asked for scissors. I give you the best. We don't, the medic. I need the child scissors.

514
00:33:26,800 --> 00:33:31,600
Rounded tip. Oh my God.

515
00:33:33,600 --> 00:33:44,160
Well, okay. This is funny. Oh my God. It just keeps going. Tiny bottles of vodka and a lot of straws.

516
00:33:44,160 --> 00:33:50,800
A lot of straws. Wait, are there 500? Oh, I don't know. Oh God. Okay. These are a lot of straws.

517
00:33:50,800 --> 00:33:56,640
Whoa. No, these are more. Oh my God. Another hundred. This is so many straws. Oh my God. Another

518
00:33:56,640 --> 00:34:02,960
hundred and so many booze is okay. We're gonna have a good night for our listeners. Um, if you

519
00:34:02,960 --> 00:34:08,800
don't understand this joke, you need to go back and listen to the episode titled 500 straws for

520
00:34:08,800 --> 00:34:15,840
Christmas. We will go ahead and post a photo. Oh my gosh. We put all these in all of the straws

521
00:34:15,840 --> 00:34:21,520
we received from this phenomenal listener and booze. This is ridiculous. Oh my God. This listener's

522
00:34:21,520 --> 00:34:27,040
amazing. 1800 is my fave. Is it really not sponsored 1800 tequila is my fave. Please tell me there's

523
00:34:27,040 --> 00:34:32,160
Titos. Yes, there is. Are we going to take a shot on this show? That's what we're doing. Wait, what

524
00:34:32,160 --> 00:34:39,200
are these straws? Where can you find these bamboo straws? Reusable bamboo straws. Do you dishwash

525
00:34:39,200 --> 00:34:50,560
these? These dishes are safe. Guys, every alcohol is sponsored here. Fireball. Oh, I don't like fireball. Would you like to give a little background?

526
00:34:50,560 --> 00:34:55,600
Um, no, I would just say, I would just say go listen to the episode. But yeah, you can, you can

527
00:34:55,600 --> 00:35:03,520
fill them in on the background. It's a great story. All I will say is, um, Liz has a straw. Yes, I do.

528
00:35:03,520 --> 00:35:11,360
I have a straw problem. I these are big shots. Like these little nibs are more than a shot. Yeah, Liz, we have the best fans ever.

529
00:35:12,400 --> 00:35:18,080
You may have a, you may have a straw addiction, but at the moment you don't have a problem.

530
00:35:19,680 --> 00:35:26,880
The problem is now solved. You got straws till like 2025. Oh my gosh. Okay, let's see. Uh, one, two,

531
00:35:26,880 --> 00:35:34,880
three, 50. I mean, these four things are 500 straws right there. That's 120 in my hand. Oh my God. So 520 plus

532
00:35:36,400 --> 00:35:45,920
another 100. So 620 straws. I think that'll yeah 2025. That was a good guess. You know what I like the most about all of this? I'm so excited. The booze.

533
00:35:45,920 --> 00:35:56,800
No, yes. But no, I like the assortment. There is a veritable cornucopia of straws. These are like cocktail straws. It looks like they went to multiple different stores to get

534
00:35:56,800 --> 00:36:06,240
all these straws. These are solid, flexible straws. This looks like a chocolate milk or a smoothie on the front. Um, I love the patriotic straws. These, these are

535
00:36:06,240 --> 00:36:18,800
really good. Like either soda, water, ice coffee, party paper straws. That is for, oh, that'd be good for your greens in the boba straws. Those are bamboo.

536
00:36:18,800 --> 00:36:28,880
Yeah. For a boba. See how they're big. That's so you can sip boba guys. Okay. Miss B is taking the boba straws. Oh my God. That's so cool. That is the funniest part of it. The bamboo straws.

537
00:36:30,320 --> 00:36:40,560
Okay. So a little bit of tidbit that you'd mention about party and this has nothing to do with hotels. Just to go off on a side side note here. Okay. Is everybody from California in Michigan? There's party stores that has a lot of things.

538
00:36:40,560 --> 00:37:10,480
Like party city. Okay. A case in point. My wife's like, you mean party city? I'm like, no, like party store. Don't you guys have party stores? Like party city. She's like, I have no idea what you're talking about. I'm like, they have pizza. It's the greatest pizza ever. They have groceries. What? Yeah. They have all the alcohol you could think of. They're called party stores in Michigan, but you don't have them in California. It sounds like a grocery store. Wait, wait, wait, wait, wait, wait. Do you go and consume all of these things or do you go and buy? You just purchase them. It's like a good party. So this isn't like a Chuck E. Cheese for adults. No, no. It's like a convenience store, but you guys don't have any and they're called party stores.

539
00:37:10,560 --> 00:37:20,480
Do they sell decor? Yeah. And the food? Oh yeah. And the booze? Yeah. Oh nice. It's like a one stop shop everywhere. And like, it's so funny because it blows my wife's mind every time she hears another story about a party store.

540
00:37:20,480 --> 00:37:39,480
I mean here you would have to go to party city. Okay. And then probably like, what, Costco? No, Costco. I'm sorry. For the listeners, Costco is the only and best place to get booze. Yeah. My bachelorette party was basically sponsored by them. And if that's news to you, you walk your booty down and go get a Costco card. Oh yeah. And the gas is cheap.

541
00:37:39,480 --> 00:38:09,400
When my family came, she started asking questions because she hasn't been to Michigan yet. Well, she has now, but at the time she hasn't, she started asking questions and more stuff part popping up. She's like, so what's at a party store? Like, oh, best pizza in the world. I was like, oh yeah. Yeah. Like, oh yeah. You get your balloons there. You get your, you get your stuff for your party there. They got alcohol there. They got, they got costume designs. They have costumes. They have masks there. You can do your, they have makeup counters. And my wife's like, what the? Until she walked into one. It was literally everything she ever hoped in her life. She's like, oh, funny. Yeah.

542
00:38:09,400 --> 00:38:22,480
This is a party store. And the guy in the car was like, yeah, every day is a party. That's amazing. I wonder if our listener went to this party store. Thank you listener for all this fun goodies. It's just the party. The whole party thing kind of reminds me of that.

543
00:38:22,480 --> 00:38:36,880
Because you guys don't have it in here. They're everywhere in Michigan. That's so funny. Yeah. I've never just a random tidbit. I've never heard of something like that. It sounds like me the first time I walked into a Fred Meyers. What's that? I don't even know what that is. It's like a department store, Pacific Northwest, Alaska.

544
00:38:36,880 --> 00:38:58,080
Oh, yeah, you literally can buy everything from raviolis to shotguns to outboard ATVs. It's crazy. Oh, like a Bass Pro Shop and Walmart and Costco combined. Yes. I need to leave my state more. I don't know about Costco, but because it's not big bulk. Yeah. If all of those got together had a baby and then that baby only did upper body and never leg day. Yes.

545
00:38:58,080 --> 00:39:27,800
Nice. That's an analogy I can understand. Look, I speak to my audience. I like to break it down. Okay, so side note. Miss B is obsessed with the tiny tequila. It's so tiny. You all have a homework assignment. I did. Did you fail? The homework assignment that you're talking about is our lost and found challenge, right? So the day after we recorded. Oh, okay. I went to my housekeeping supervisor and I said, Hey,

546
00:39:28,280 --> 00:39:55,480
give me something weird. No, no. I said, Hey, I know this is going to sound weird, but I have a homework assignment. Yeah. And I didn't give her the background because I don't really, I don't really advertise to my immediate peeps what we do on the side, right? So I just kind of alluded to the fact that my friends and I who are also in the industry have a little challenge going on. I said the same thing. I said I meet together with my hotel friends. And we were friends. I'll count you.

547
00:39:55,480 --> 00:40:16,800
And basically, I just played it off as we're playing a drinking game. Perfect. Okay. Yeah, accurate. We're playing a drinking game on the wildest thing that we can find in our respective loss and found. And she looked at me with the look of sadness in her eye and said, We just purged all of the expired loss and found.

548
00:40:16,800 --> 00:40:32,680
How often do you expire it? 90 days? So every 90 days, they go back and everything that was there prior to 90 days gets distributed amongst the team and whatever is not claimed gets dumped and nothing within those like 90 days that had just occurred was like good enough.

549
00:40:32,680 --> 00:40:48,760
Honestly, I looked through the log and everything was boring as vanilla. There was nothing good. So I will freely take the L on this one. Somewhere in my archives, I have photos of crazy stuff. So I can give an honorable mention but I am not in this competition.

550
00:40:48,760 --> 00:41:12,080
So my team's a little weird. Interesting. We log our lost and found. If it is brought up to the front desk, sometimes it kind of sits back there a little bit. But sometimes they kind of become a part of the office until they're claimed. Okay, so we currently have a master's degree on our wall that we've collectively decided is our master's degree.

551
00:41:12,080 --> 00:41:32,600
But like someone's name and their university. Absolutely. People go, What is that? We go, It's lost and found. We don't know. So it's our master's grades on the wall. And then we have like random items. And this is one of those items. So this was just turned in like as you said this episode, like he's literally sitting there on one of the computers now. And he's a lost and found item and he

552
00:41:32,600 --> 00:41:54,800
is sitting on one of the computers. We've named him. Okay, is your pet? Is it alive? We've named him Jerry. Does it have a heartbeat? Oh my god. Wait, he's so cute. No, he's not. He's kind of creepy. But like kind of from far away. He looks kind of cute, right? Far away looks cute until you look at his face really quick. So this is like a long armed like plush thing. It is a doll of some kind. It's a

553
00:41:54,800 --> 00:42:22,800
demonic looking. He has lots of teeth and fangs, big eyes, this pink fluffy body with yellow feet and hands and his head is kind of shaped like a tooth. Like it's a kind of thing that you would think just goes, at all times. It's something that you would find in like a nightmare. Can we make that the cover art for the episode? This guy? That guy? Totally. I'll send it to you. So this is Jerry and he's currently a part of our

554
00:42:22,800 --> 00:42:48,800
office now next to our master's degree. Okay, so I think you have a winner. So I will go next. Go ahead. So this technically was never logged in lost and found. This was just something that was lost and claimed very promptly after the person found out it wasn't like in their pocket. Okay. So we have complimentary child care at my facility. This parent, who is the owner of this

555
00:42:48,800 --> 00:43:16,800
item, he has a lot of complimentary child care at my facility. This parent walks in and drops off his children. And I think he sets this item down where they sign in and he leaves and my staff, I find all of this out very after the fact and I have coached them on what to do differently. But he left a sort of pen that you inhale from.

556
00:43:16,800 --> 00:43:45,800
Yeah, we got to. And so the staff sees it and pockets it. And it's like, I know exactly what this is. And I know exactly who left it here. So I'm going to pocket it and see if this guy fesses up to be like, hey, I left my weed pen in here. Do you find it? So a couple days go by and my way. Yeah. And my staff sees him again at the facility and goes, Hey, have you lost anything recently?

557
00:43:46,800 --> 00:44:15,800
And he's like, what are you talking about? And this is okay. Let's let's put in perspective. This is like a 40 year old male talking to a 20 year old female. And I'm like the cojones on her, dude. You missing anything? And he goes, what do you mean? And she goes, I think you might have left something while dropping off your kids in the childcare area. And he's like, I don't know what you're talking about. And she finally fesses up and like pulls it out of her pocket, which every single day.

558
00:44:15,800 --> 00:44:44,800
Which every single shift it is in her pocket. Oh my God. That's not good. She could, I know, I know, she could get fired. I know. And she like slightly like pulls it out of her pocket and was like this. And he goes, Oh my God, that's where it was. And he tells this young woman, Oh, well, did you take any hits off of it? And she's like, no, but like, I didn't tell anyone you can have it back. And he goes, honestly, like, no, you can keep it if you want it.

559
00:44:44,800 --> 00:45:09,200
Like, I don't really like need it. He probably has another one. I don't know. I would have totally made a joke. I'd be like, I meant to drop that off another kid. So yeah, like end of the story, he gets his weed pen back. She's like, no, I really don't want it. Like, here you go. Oh my God. I think he tipped her like for giving it back. But technically was never lost and found. Well, you know, I know what his is, and it fits perfectly with that. Oh, my God. Okay, batter up, Mike. So just a little bit of a

560
00:45:14,800 --> 00:45:30,320
backstory is I kind of heard about this. When did you tell me that yesterday this was going to happen or two days ago? Two days ago. So I ran. I got super excited. So bear in mind my supervisor because she's amazing. She does a wonderful job. She runs a crazy department in housekeeping and she doesn't speak a very

561
00:45:30,320 --> 00:45:59,520
good English. So I asked her for awesome found because apparently she does speak some form or does understand English. Okay, come back to my office and I got about 5000 items sitting in my office. Oh my gosh. Yeah, I asked my front desk supervisor I was like, why is this all my office? And he's like, didn't you ask for all lost and found? No, I didn't. But I guess it works. And we don't throw away ours. Stuff was back from 2022. Oh, God. So final runners up was a plenty of bedpan prosthetic leg.

562
00:46:00,320 --> 00:46:29,800
Clothes galore. So I had had my had my pick chargers chargers. Everything could possibly. Yeah, usually just one junk. Yeah. Or the case. Just a case. It was going to do the prosthetic leg. I thought that was interesting. How do you leave without your leg? I thought that what like you have a backup like with you? You popple out and miss it. But what one? Law and order style. We got a drug phone, a phone labeled.

563
00:46:30,320 --> 00:47:00,320
Drug phone. All right, guys, we're looking at two phones side by side. Both have labels on them. Yeah, yeah, yeah. Like from a label maker. Yeah. And one is cracked and one is not shockingly the one that is not cracked says drug phone. Do you think this was a dealer? Possibly. And then one that is cracked says coppers. What does that mean? Like copper? The cop? I don't know. The phone he calls cops on? Have you seen this? Yeah. The solid

564
00:47:00,320 --> 00:47:19,760
police stations bought off for many years. That's insane. They were rubber banded together. That's funny. Maybe he's a CI or something. A drug addict. That's a snitch. So one phone that the drug dealers contact him on and another one that he talks to or the police through. And then that way you don't confuse and accidentally

565
00:47:19,760 --> 00:47:49,760
dial the wrong person or send the wrong text message. But it's interesting that the drug phone is not cracked and the phone that is cracked is the one you call the cops on. Who knows what went down? Yeah. And I have these so. And I love how the label is on the screen. I thought that that was the I was like, okay, there's some crazy story behind this. That's hilarious. I'm sorry, I have to ask. Were you tempted to like plug it in and like charge it? No, I don't want nothing to do with that. Pretty sure they're like purchased cops.

566
00:47:49,760 --> 00:48:19,680
And be like, how'd you get this number? Oh, God. It's just for a story. Oh, my gosh. It's just for a podcast, I promise. Any who's. On that note, guys, I think this is a good time to wrap up. Mike, thank you so much for being here. Thank you for having me. This was so much fun. You have to come back. I need to the next one. Yeah, I know. I'm always I'm always super psyched to do it. Okay, good. We'll give you another homework assignment for next time, too, because you definitely won this one. Well, we'll text you a homework assignment. Well, please text me before.

567
00:48:19,760 --> 00:48:49,760
Two days before and I will probably not have all lost and found. I was happy to know that we do have several years of lost and found still left of all junk. Yeah. Oh, that's funny. I love that. Well, it's a little bit more notice now that my housekeeping supervisors on board. I'll be able to participate. Okay. Oh, my God. Maybe we should make this a weekly segment. No, maybe quarterly. Okay. Yeah, we would fit. One of our quarterly goals because, you know, we purge every 90 days and your incentive. That makes sense. Wine. So and.

568
00:48:49,760 --> 00:49:13,520
Straws. So when or lose, we win. Yes. And shots. Love it. Miss B. Thank you for being here as always. Thank you for having me guys. It's so much fun. Bill. Thank you for being our fabulous host and always. Amazingly. Oh, you're welcome. And big shout out. And thank you to our listener and number one fan for all of our fun goodies. Yeah, fun goodies. Love it.

569
00:49:13,520 --> 00:49:30,040
Draws and booze. Daws. It's really all I need in life. It's like 900 straws for Halloween. Oh, yeah. That's a typical hotelier being like something small like, oh, my God, this is amazing. Very, very typical hospitality. People being so gracious for anything.

570
00:49:30,040 --> 00:49:45,120
I know. Leftover banquet food. Amazing. Hey, careful. Banquet food is bomb. All right. It is. It is. It's always good. On another note, make sure to check out our website. Bill, do you want to give us an info for that? Of course.

571
00:49:45,120 --> 00:50:14,440
That's www.tftsi.com. Yeah. And we have a new email. And if you want to reach us via email, it's og3 at tftsi.com. And that is og and the number three. Good thing you said that. That's nice. Right? Well, you know, we joked on the last episode that we went from being tales from the service industry at gmail.com, which is the longest possible email option I could have come up with to now the shortest possible, which is just og3 at tftsi.com. Love it.

572
00:50:14,440 --> 00:50:18,760
So thanks for joining us and we will see you again in about two weeks.

573
00:50:18,760 --> 00:50:45,640
Yes. Bye.

