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Miss B. Yeah.

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Not to put you on the spot, but you want to kick us off.

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Hey everybody. Welcome back to Tales from the Service Industry.

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I'm one of your favorite co-hosts, Miss B.

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And I'm here tonight with Bill.

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What's up, Bill?

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And our resident deviant, Miss Liz.

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Hi, team.

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We're so excited to have you all back.

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And boy, do we have a fun episode for you.

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So tonight's going to be a little bit different.

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Ooh, spicy.

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I like it.

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So instead of just sharing our own stories, we have a few listener submissions to share.

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Yay.

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Now some of these are real short.

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They're just kind of snippets, but I think they are really, really good insight into some of the absurdity that we deal with.

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Okay. I'm excited.

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Yeah. So I am going to start off with one of the submissions.

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The person that submitted it didn't say whether they wanted to be mentioned by name or not.

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So we'll just refer to this person as TD.

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Okay. TD. All right.

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So TD shared a little story about a tweaker on wheels.

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Oh, God.

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Okay.

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So TD says, I show up for work one morning at about a quarter to eight.

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I walk towards the punch clock and I see a wheelchair with an orange flag on it in the parking lot.

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Okay.

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It was probably stolen from the medical complex just up the street.

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Oh, definitely.

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In the wheelchair is a tweaker playing with his junk.

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No.

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Wait, through his pants?

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Through his pants.

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Oh, no.

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Nothing better to do at 7 45 a.m.

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Oh, gross.

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I mean, at least he's still in his pants on, I guess.

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That's a hell of a way to start your day.

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Yeah. And then, you know, true to form for all of us in the industry having to call the cops and slow response times.

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TD mentioned that they called the cops and it took them about 30 minutes for them to show up to simply trespass it.

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Of course. That's how it is.

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And then you have to sit there dealing with the man playing with his wiener.

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Well, he had a fun 30 minutes.

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Oh, my God.

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Waiting for the cops to get him.

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Oh, my God.

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Oh, man. TD, my heart goes out to you.

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I've definitely had to deal with a lot of shit like that.

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Have you really?

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Oh, for sure.

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People just messing with themselves in public areas.

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Yeah. And it's like it's always awkward.

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You just have to be like, hey.

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Like, what do you say?

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Hey, sir, can you stop touching your junk?

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No. Say, hey, you need to leave.

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You basically just yell at him and tell him to leave.

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Make him feel as uncomfortable as possible.

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Yeah. So maybe they start getting like gun shy and be like, OK, I'll leave.

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But they don't. Oh, yeah.

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And so like literally right outside of our hotel, we're in a downtown metropolitan area.

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There was a homeless individual.

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It was maybe a block from us walking the lunch, but it was right across the street.

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There was a homeless individual with his pants down and he was faced towards the wall.

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So you couldn't see him, but you saw the whole back of him.

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Everyone just tries to walk by quickly, put their head down.

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Even if you don't like, hey, stop it.

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Was he urinating or was he just chilling?

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We tried not to look.

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You know, you see the butt and then you try to quickly look away like, no, no, I see nothing.

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I do nothing. But like the last time something like this happened, I was at a park with my daughter

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and my husband yelled at the man whose pants was around his ankle.

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Oh, come on. And he turned around to yell back at us.

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Full frontal. Yeah.

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Full Montage.

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Hide my daughter's eyes, but literally turned back to yell at us like we were the crazy ones.

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And I'm like, babe, don't argue with him. He's not in his right mind.

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And he goes, why are you yelling at me?

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Yeah. Did you tell him that you always knew he was crazy, but now you could see he's nuts?

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Oh, sorry.

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That's amazing. Oh, TD. Sorry. You got to go through that. Send us more. I love it.

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Yeah. So TD did. Oh, I'm so excited.

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Oh, we have a follow up. We do.

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This one TD shared that a woman had a dog living in her room for about a year.

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Oh, I'm sorry. What? You're living in the hotel room and your dog for a year.

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Yeah. So a woman had a dog in her room for about a year.

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One day, housekeeping comes by and the dog wasn't in his crate.

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The dog was so territorial over that room at that point that he attacked the housekeeper.

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Oh, no. Oh, apparently the situation was so emotional that the GM quit a few days later.

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What? No way. I bet that guest was a nightmare.

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I can only imagine. I mean, we've all had those nightmare guests.

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I know that you have. I have. Where we've had guests that had to be evicted, like legally evicted.

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Right. For lack of payment. I had one that was so bad. Holy smokes.

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When we evicted them, we found that the room that they were in was infested with bed bugs.

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That's disgusting.

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Every mattress was trashed. The carpet was in poor shape.

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Yeah. The eviction ended up costing us like $4,000 to get them out.

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Oh, yeah. It's not cheap. No, it's not cheap.

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They had lived in the hotel for so long.

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I mean, we ended up writing off like $25,000 in money that was owed plus the eviction plus plus plus.

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All the furniture and everything you have to replace. Yeah. Everything had to be replaced.

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Dude. But with that dog, like people don't understand. They think we're into a dog-friendly hotel.

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Well, even when you're not, you have people like this who's maybe dogs aren't as friendly.

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I've had housekeepers nearly get attacked by dogs because people won't put the DMD sign on the door.

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And then housekeeping goes to perform stay over service like normal. And then, you know, they knock three times.

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Nobody says anything. They enter. And I had one lady that was nearly attacked by a German shepherd, like a really big German shepherd and just lunged at her.

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And she was crying so hard and hysterical. Luckily, she didn't get bit like southern housekeeper, but we had to send her home.

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She was terrified. It's not always the big dogs. The little ones can be just as ferocious and nippy.

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Fully aware. The only dog I've ever gotten bitten by was a little dog. Yeah, me too. When I worked at a pet store.

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Fun fact, it was a dog be there back in the day. Oh, my gosh. I know little dogs are dicks.

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There are a lot of little dogs that are dicks. Well, we had a toy poodle that lived to be, oh, man, 17 years old.

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And that dog bit me like every day. Green and I was very young and teased a dog and I probably deserved it.

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But that dog drew blood. My little dog now is down angel baby. She would never hurt a fly. Yeah.

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See, now I have a little dog that's like that. But when I did do my brief stint as a dog groomer, I was always scared of the pit bulls because, you know, you're kind of taught to think those are like the evil dogs.

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They're like sweeties. Every pit bull I've been was a sweetheart. It was the little two wawa's and the little yappy ones that were so quick.

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And I got bit in the hand so many times. And the big dogs just kind of like, dude, everyone. Yeah.

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I think for scratch me right here. Yeah. Oh, right. Right there.

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That feels good. But the little ones were like, don't mess with me. I'm little.

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I think it's a defense mechanism, though, because they are so small. I just soaping you up. Leave me alone. Come on. I'm just trying to get you clean. Dang. Oh, man. Good times.

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But OK. How does one live in a hotel room for a year that has been on my mind since you said that extended stay property? Yeah. So I mean, there was it like pandemic time?

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He didn't say, but there's a lot of people that are out there that will jump to the conclusion of, you know, terrible hotels, what have you. There's a lot of very good quality hotels that have extended stay, like where you live there effectively for a long period of time.

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I don't want to name names, but there's quite a few of them where we live. Oh, there's a million. And they're in all the brands. All the major brands hotels have a version of that.

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I've worked at one of the extended stays for a different company than we work for now. They have one of those brands. And you think, oh, it's just like the grossy, homeless people, all that, that stay in extended stays. No. I had a lot of families.

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I had this couple had two young kids that they were renovating their house. And so they chose to stay at a place that provided them with free breakfast in a safe room and housekeeping for the year that they were having their house renovated and stuff kept happening and dates getting extended.

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So they were there for us for I think like a year and a half and they were nothing but a dream that entire year and a half when they were leaving, everyone was crying and threw them like a little going away party. So like not everyone's a nightmare who stays for a long time.

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The hotel that I'm at now, I've got a, well, it's a couple of guests that has been at that hotel since before I got there. And that was September. Wow. And kind of similar thing. It was related to their home, but it's not that they were renovating is that they sold their house.

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And they're just kind of in between. They're trying to figure out what they want to do, where they want to go. And they've got the money and they just decided, you know, we're going to just stay in a hotel. And they make up my bed, you know, yeah, same sort of scenario. They eat every day. It's included with their room rate.

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We're central to basically their lives. It just works for them. And they're, they're trying to figure out where they want to be and whether they even want to stay in the state or in the county or what have you. Well, that's why they're extended stay properties.

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There are a lot of people like that who, you know, aren't horrible humans, but then there are some that are. Well, yeah, there are like the reasons that those people are there varied as well. Yeah. You know, like we've talked about before, but you know, that video that I posted to tick tock.

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Yeah, that was a unique situation. That was a guest that was unfortunately dealing with addiction, alcohol and ended up trashing the room in a matter of days. The comments that were logged on that video crazy.

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You know, what was interesting is that they ran the gamut from incredibly compassionate to absolute vitriol and everything in between. You know, it was everything from, oh my God, I can't, I can't imagine what that person was going through to empathetic.

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I love that there were a lot of empathetic comments. There were a lot of comments that were very identifying as to what that person was going through and what the commenter had gone through. There were at least three or four people that made the comment of that is in some way, shape or form.

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Alcoholism, addiction, end stage X, whatever, and offered the fact that they had gone through those things. You know, so you had all those very compassionate comments and relatable comments all the way to the opposite side of the spectrum that were saying things like that's what your tax dollars pay for when they house homeless.

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Or that's what immigrants do. I mean, just terrible comments and everything in between. All those comments insinuating that person must have been homosexual because of the type of beer they consumed. Loved that. Yeah, I wasn't even going to get into that piece. But yeah, the number of comments.

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Sorry, I read the comments. That was like a lot of them. I was like, what? Guys, you didn't see all the other cuts of beer?

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No, basically every type of beer. Yeah, every type of light beer. I'm sorry. He had like three major brands that were. I saw three. I'm a beer snob, so I wasn't thinking that. I was like, oh, God. But I guess if you're drinking that much. Poor guy though. I know. I go back to that. I'm like, poor guy to be in that hole of a sip. Did his card go through? Yeah. I got full. Well, I say that I got full payment. We actually got within about 100 bucks of what the actual costs were. Not bad. Yeah, I was. I was.

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You can eat 100 bucks. Yeah. Was it a charge back or did it all stick? Charge went through. Nothing was disputed. Yeah. You realize that's a unicorn moment in itself. Absolutely. But I was faced with a couple of options at that point. So option number one was I had a conversation with the guy and we worked it out directly. He settled the charges. Wow. Did he take option one? Well, yeah. And just as a reminder, option one is always your best option. Option one, option A. But. Take it. Always take the first one. Yeah. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I

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was. I was. I was. I was. I was. I was. I was. I was. I was. I was. I've been in the role for a while and I was having a hard time. But I will say I actually kind of have wrestled with that decision ever since. That occurred. And that was this. So yes, option one, we got paid, which is fine. But I do question. And actually one of the commenters that made a comment on the post I sent a direct message to saying something to the effect of, you know, at the time I'd never dealt with a situation quite like this and didn't know exactly how to handle it. Yeah. So I went the route.

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out of compassion. I was able to have a conversation with the

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guy, I got the damage payment done. Everything was settled, I

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sent him on his way. But in hindsight, looking at it, and

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having had the conversation with that guest, he had no support

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network, family had disowned him. He was on his own. So do you

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think you should have given him like some sort of resource to

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get help? Well, or press charges to make him face his actions?

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That was where I kind of in retrospect was like, did I do

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the right thing? Like get in front of a judge that is going to

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order you to get help. Right. And my fear was this guy is

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clearly at the bottom of the barrel. Okay, he's dug his hole

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deep. If I called the police and the police got involved, they

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would have most likely deemed him unable to care for himself.

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I think so. Yeah. Which then would have thrown him on a

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cycle. Having him put into custody in a cycle situation

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would that have made things worse for him, considering that

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it would be against his will? He didn't want I mean, I shouldn't

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say he didn't want help. But his actions showed that he wasn't

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willing to go get help. So forcing him into that situation

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would that have made everything worse? Or would that have been

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help that he desperately needed? I don't think you'll ever get

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that answer. No, and to this day, I still don't know if it

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was the right decision or not. But you would be relying on the

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fact that the police would indeed do that. And in my

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experience, they don't. They show up and they basically say

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it's your problem. Like, I think it would have been an uphill

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battle. I don't even know if they would have put him on a

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hold. Or like just put him in the drunk tank. Do you know how

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many times I've called trying to get guests on hold and they

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don't because the police don't want to deal with it. They don't

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want to deal with the paperwork. They don't want to call the pet

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teams. Like I do happen to know a psychologist, I called them

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during one of these episodes where someone was obviously a

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danger to themselves and couldn't care for themselves.

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And the police just released them with all the facts that I

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gave them. And the psychologist was like, I'm a part of the pet

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team. If they would have called me, I would have put this people

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on hold. What's a pet team? Basically like a crisis response

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team for like mental health. So it's like a psychologist,

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therapist, mental health professional kind of thing that

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supports the PD. So yeah, so basically, in these types of

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situations, I don't know if it's the same where we're in, but

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that this particular city and I think in the county, psychiatric

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emergency team, exactly. So the individual whom I know is a part

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of this team. And essentially, they when they work out of this

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hospital one day a week, they're put on this and they're part of

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the crisis response team that goes and reports to people who

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are out in the field that maybe do a danger to themselves or

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others and they evaluate them in the field and decide whether

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they are deemed they according to the research department. I

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love that we are so high budget that we can have our own

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research. And they just know it's like that. Just call me

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back in. They provide additional resources and specific

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geographical regions like they just if you call them, they'll

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give you additional resources to try and help you. That is if

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you don't meet the criteria for a hold. Correct. And then if you

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meet the criteria for a hold, you go to a hospital and then you

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obviously get medical treatment and then can be given resources

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as well. But sorry, all of this to say to what you were saying

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is I have been in not that similar situation, but where I've

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had to call the cops because I do not feel like someone is able

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to care for themselves. And they completely let me down. It has

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been very rare that they took that on and weren't just like,

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no, you got to deal with it and just kick them out. So I think

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you covering CYOB covering your own butt and getting the funds

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for all that damage to take care of that was important. And at

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least that's what I would have done. It was the right decision

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for the hotel. Yeah, 100%. But my question and the thing that

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lingers with me was, was that the right decision for that

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guest? And that's something that I'll never know. I mean, it was

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all hypothetical. Yeah, but I had never in all my years in the

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industry, I'd never dealt with that. So I didn't know how to

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handle that. Well, keep in mind, you would have put yourself

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through all the legal shit, you would have lost money on the

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room, and then taking this person to court and fighting it,

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they're not going to show up. Most likely your hospitality

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management company you work for isn't want to go to court and

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spend all the money they're going to settle. And so you're

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going to just lose a shit ton of money, you're going to lose money

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on litigation, lawyers and all the damage on the rooms. So we

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recouped all the damages. Yeah. So honestly, your best decision

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was to do that and go the other route. In my opinion, I mean, for

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the company you work for for the company for my own job, blah,

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blah, blah, blah, blah, life. As being a human, it makes me

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question whether or not that was the right choice. You know, but

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I mean, what's what's the adage, you can lead a horse to water,

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right? So if he didn't want to get help, then they're not going

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to get help. That's the second time I've heard that phrase today.

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Today. Today. See, usually I like to I like to I like to mess

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with my metaphors. So I usually will say you can lead a horse to

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water, but you can't make it read Shakespeare.

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That's funny. I think in my meeting, they finished it like,

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but you can't make it drink water. That's what the legit

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I like his version better. Okay. Two to one, I guess. Oh, my

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gosh, that was quite a tangent. Didi story. Yeah, it was. It

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was. Oh, we love you. Didi. Thank you. Two things. Thank you

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for the submission. Thank you for listening. Yes, we we love

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it. If you are listening to this and you've got stories, please

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send them our way because it's so fun to hear about some of the

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stuff that you guys are going to deal with might not have been

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fun for you, but it's fun for us to listen to. It's cathartic.

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And that goes back to the heart of why we started this. It was

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all this was our informal Tuesday night wine therapy

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session. I love it so much. Thanks, Didi. We appreciate it.

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Well, it was kind of nice that it's like two lines versus our

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10 minute stories. At least we have to be diatribe, but that's

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the fun of it, though. It is. Do you have any more fun ones for

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us? There were a few other submissions. I'll hold on to

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those. Okay. So make sure to listen to future episodes to

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hear those. We got to sprinkle them around. They're flavor. I

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like it and I like the flavor. Oh my god.

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Well, Miss B, do you have any stories for us this week?

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Unfortunately, I do. So I guess since we're kind of on the

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theme-ish of discussing, you know, people that may disrupt

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our normal flow of work, that may, yeah, homeless situations.

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That was a long road to get there. I know. I was trying to tie it in,

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but basically, yeah, I had a homeless issue this week

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and by homeless issue, I have many, but I thought one was particularly. Homeless

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or issues? That's funny. No, but both of those items

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are constant daily problems in my line of work and in the

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city I reside, but I feel like all metropolitan cities right

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now are having that issue, but it's really bad where we're at.

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Fun fact, I went to like a council meeting recently where a group of business

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owners were like meeting and going over with like the police department, different

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things, and I think they had like a whole agenda

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planned, but the meeting got completely steered towards the homeless issue

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and all the business owners were talking about how everything's affecting them

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and their businesses and it was interesting to hear it's like, oh, we're

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not alone. Like the stuff they're talking about. I'm like, yeah, we have that problem

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every day. So this particular incident, I was training

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on night audit this last week. That sounds absolutely miserable. Horrible.

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I've trained on night audit at every single property I've worked because when

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you're running the front office, you have to know how to do that. Yeah, very true.

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You know, if something happens, if there's call-ups, you have to know how to do it.

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You're the one responsible to fill the shift. Yeah, yeah. Sorry. If everybody else fails, that's me in there.

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Yeah. So I know how to do night audit at other properties, but I had to learn how

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to do it at this one specifically and so I'm working

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overnight and I'm training with our night auditor and I just want to paint a

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picture for you guys for what this guy looks like.

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Okay. Your actual night auditor? Yes. So the actual one that does the job,

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the expert, he has to be at least six, five.

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Like he's tall. He's freaking tall. I'm, I don't want to say I'm short. I think I'm

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average. No, Miss B, you're pretty short. Okay.

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Okay. No, no, no. I apologize. You are on the shorter side of average.

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Bill, would you, would you agree with that? I would. I would concur.

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So I'm a, I'm a little, I guess shorter than average,

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but he's a tall guy and he's not only tall, he's like built sideways too. He

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would be taller than average and wider than average. Yeah, but he's not like

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chubby or anything. He's just like built. He's built like a grizzly bear.

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Like, like a linebacker football player? Yeah. All right. Big dude.

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And I've told him, I was like, if I'm going to do overnight with anyone, I'm

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glad it's you because no one's going to mess with you. And it's, it's to see the

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two of us next to each other. It's just funny because it's such a contrast.

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Do you look like you fell out of his pocket? I do. I'm not going to lie.

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He's the funniest, sweetest guy and he's a hoot to train with. And so this one day

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we kept trying to do the night out in the back and like people just kept

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coming up to the desk. It was an active night. And I told him like, you do what

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you're doing. I'll go up and take care of this guy. So this guy comes up and

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I'm like, Hey, how can I help you? And he's like, yeah, can you call Tyler's

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room for me? Oh yeah. I'm obviously making up this name. Can you call Tyler's

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room for me? I'm like, who's that? And he's like, you know, Tyler, I'm like,

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I'm sorry, I don't, this is a guest. And he's like, yeah, we just walked by here

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like 30 minutes ago. I'm like, I'm sorry, I don't remember you. I don't remember

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your friend. Do you have his last name? And he's like, I'm going to need a little

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more info here. I'm like, do you have his last name? He's like, ah, no, I don't,

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I don't remember it. I'm like, okay. Well, um, even if you had that last name,

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you'd have to give me a room number because I can't confirm or deny whether

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any individual is staying here. But especially when you only have a first

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name. Oh, come on. Are you serious? I'm like, I don't know who Tyler is, but he

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doesn't let it go. He keeps badgering me. Like there's nothing you could do.

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There's nothing. I'm like, I can't just look up a random dude's first name, my

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computer. Like one, I can't, two, I won't. Like, no. Okay. And let's just paint

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this picture. Even if you did, how many rooms is in your hotel? 200, 300, you

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know, in that range. What do you think the odds are on multiple Tylers?

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Probably a lot. Being on the registered guest list for that night at one time.

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I mean, yeah. And again, this isn't the exact name, but it was an average name.

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Like I'm sure we had many of them. Okay. But I had to explain to this guy because

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he would not listen to me. I said, I'm sorry. I do not have the capabilities to

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look up somebody by just their first name and that violates guest privacy for

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me to even tell you how many Tylers are in this hotel. So why don't you go, you

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go find me a last name and a room number, and then maybe I'll be able to help you.

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Maybe. Maybe. Okay. Oh, fine. And he eventually takes my answer and he storms

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away. And I go into the back office and like, this dude was trying to get me to

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call the room number of somebody with just the first name. That was weird.

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Right. So we're working away. Maybe 15 minutes later he comes back. I'm like,

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is this the same guy? And so I go up there and I was like, how can I help you?

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He's like, I need you to call room 619. And I'm like, can I get the name on that

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room? And he's like, it's Tyler. And he said, first of all, first of all, there's

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no one named Tyler in this room. Second of all. No way. Yeah. I'm like, there's no one

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named Tyler. That's his room. I know it. I know it. And he's like, dude, you need

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to go. You need to go. I don't know what you're on, but you need to go. But yeah,

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he has all my stuff. And I was like, I don't know what to tell you. I can't help

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you. He's like, I mean, I just met him tonight, but we were up in his room like

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an hour ago and I left all my stuff in there. And I said, I'm really sorry about

334
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that, but I can't help you. That seems like a you problem and not a me problem.

335
00:24:03,760 --> 00:24:07,680
Yeah. I kept telling him I can't help you. I can't help you. Eventually storms off

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angry. Okay. Wait, wait, wait. In any moment in the back of your head, do you

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think, should I get this six five dude to like scare this guy away? Well, after he

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wasn't scary, he was just annoying. I'm sorry. Even if you're annoying, I don't

339
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want to deal with you. Let me continue. So after the second interaction, I was

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just fricking annoyed and I went back there. I'm like, same dude again. I'm like

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this time he had a room number, a random room number. Nonetheless, he's like, that's

342
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weird. We're back. They're working on the night. I 15 minutes later, guess who

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comes up to the desk and I said, no, I'm not doing this again. This is all you.

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And so he goes up there and he's like, dude, we cannot help you. And he's like,

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oh, you guys storms away. But instead of going out the front door, it goes to the

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elevator and he's going to find the room himself. And my night auditor, let's

347
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call him Bob Bob Bob. The night editor, like goes and follows him to the

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elevator. The guy goes into the elevator and we let the door shut because you

349
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need a key to get to the floor. So Bob goes over there. So wait, wait, wait.

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Imagine going up like however many flights like in this elevator and like,

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no, it won't go anywhere. It doesn't leave the lobby level. No, cause you have

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to either touch the key to a sensor or you have to insert it in the slot. So you

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just let these doors close and you're just like, bye. Bob follows him. Like

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seeing it close and then like what? Five seconds later, it just opens? No. I can

355
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just imagine. I can just imagine like the guy getting in the elevator, seeing Bob

356
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coming towards him and be like, hurry up, hurry up, pushing the button to close

357
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the doors and then the doors closed going, yes. And then realizing he can't

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do nothing. So Bob very slowly followed him to the elevator and was just like,

359
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go for it. And he goes into the elevator door shut and Bob doesn't even go hit

360
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the button. He just waits. How long it takes for the guy to push like the open

361
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door button. Yeah. Because when you go in there, you can hit any button you want.

362
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It's not going anywhere. So basically you're sitting there with the door shut

363
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and then you basically have to hit either lobby number one or open the doors for it

364
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to open again. I was waiting and then I look, but you can look up and see what

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floor it's on. Still on one. It hadn't moved. So my guess is he kept trying

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buttons and then eventually figured out it won't work and opened it and walked

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ashamed it back past us. And we didn't say anything. We just watched him walk

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out the front door. Just that walk of shame. Yes. Have a good evening. Yeah.

369
00:26:33,040 --> 00:26:38,000
Right. And so he leaves. Not the end of the story. He leaves, comes back in 15

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minutes. Yeah, pretty much. We're back at the night audit. He comes up again.

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I'm like, you gotta be forking kidding me. So at this point in time and it's

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almost been like an hour of wasting our time trying to train on the night audit.

373
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Yeah. Yeah. Okay. Cool. Cool. So he comes up to the desk and I'm like, Bob,

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it's all you know, poor miss B she's trying to learn night audit. She can't

375
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interrupt every 15 minutes. So Bob goes up there and I told him, get him, just

376
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get him to leave. And so he tells the guy, he's like, look, we've tried to be

377
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nice, but you don't have a key. You are not registered here. You're not a

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registered guest. You need to leave. End of story. The guy's like, you can't

379
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talk to me like that. You're going to lose so much business. And he's like,

380
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you're not a registered guest. You need to leave. I want to speak to your manager.

381
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And he goes, okay. And I come up because I'm listening to the whole thing. And so

382
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the six, five huge guy looks at him and then kind of backs little slide to the

383
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right. And you like pop up from behind a little girl behind him. And then my

384
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hands are on my hips. And I just look at him like you chose the wrong door. And I

385
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look at him and I said, now you're pissing me off. I'm no longer entertaining.

386
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Whatever conversation this was, you need to leave, but, but leave now, but I need

387
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to get my stuff. You have two options. Option one, you leave right now and you

388
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don't come back. End of story. Option two, you keep standing here. You keep

389
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bugging me. You keep coming back. I'm going to call the cops. You're not going

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to get your stuff. You're going to go to jail for trespassing and you're no

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longer my issue. So which do you want it to be? Because I'm done. And he chose

392
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hidden door number three. Right. So why do they always think that there's a

393
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third? I don't know. So he leaves. Well, there obviously is because plenty

394
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people have taken option number three before, but oftentimes option number

395
00:28:27,280 --> 00:28:32,640
three includes the bonus of police. Yeah. Yeah. This one was weird though. So he

396
00:28:32,640 --> 00:28:36,800
leaves and we're like, okay, he's not coming back. So we do the night audit

397
00:28:36,800 --> 00:28:42,240
several hours go by and he comes back and I'm like, you gotta be kidding. Oh,

398
00:28:42,240 --> 00:28:48,000
so home slice doesn't realize that night audit runs until 7am. I guess that, but

399
00:28:48,000 --> 00:28:51,520
he comes back several hours later and I'm like, he comes up to the desk and I

400
00:28:51,520 --> 00:28:56,080
just look at him like, are you for real? And he was like, I got a hold of him. I

401
00:28:56,080 --> 00:29:00,720
got a hold of him. He's coming down with my stuff. Great. Go sit outside, wait

402
00:29:00,720 --> 00:29:05,120
for him. Ding, ding, ding, ding, ding, ding. That was what you did. So Bob tells

403
00:29:05,120 --> 00:29:08,480
the guy, I don't care. You can go wait on the corner. You're not a registered

404
00:29:08,480 --> 00:29:12,480
guest. You're not welcome in this lobby, but he's coming down. Don't care. We

405
00:29:12,480 --> 00:29:16,400
told you you're not welcome here. Go wait on the corner. Go and made him go stand

406
00:29:16,400 --> 00:29:19,280
on the corner. Like he was a kid in time out. You know what I love is like when

407
00:29:19,280 --> 00:29:24,320
people will throw down that, oh, well, this is a public building. Not at 2am.

408
00:29:24,320 --> 00:29:29,360
It's so it's a building that's open to the public, but it's still private

409
00:29:29,360 --> 00:29:37,760
property. Amen to that. GTFO. Yeah. Yeah. So that guy brought down his dirty ass

410
00:29:37,760 --> 00:29:42,880
sneakers and I think like a sweater and then he left and I was like, thank God

411
00:29:42,880 --> 00:29:46,640
we're never going to see this guy again. I feel like the story is not over. I'm

412
00:29:46,640 --> 00:29:50,480
almost off. Like I'm just waiting for the AM shift to come in. They're going to be

413
00:29:50,480 --> 00:29:54,240
coming through the door any minute. And this guy comes up to the desk and like,

414
00:29:54,240 --> 00:30:00,880
what the hell is going on? And he comes up. My eyes are just like, is this a joke?

415
00:30:00,880 --> 00:30:08,560
He comes up. He goes, can I check into a room? And I said, no, it's I've stayed up

416
00:30:08,560 --> 00:30:11,680
all night. I'm I don't have any more patience for this. There's not a lot of

417
00:30:11,680 --> 00:30:15,680
professionalism in my voice right now. I'm like, no. He's like, why? I said one,

418
00:30:15,680 --> 00:30:21,280
it's six thirty in the morning check ins at four p.m. to I just kicked you out of

419
00:30:21,280 --> 00:30:26,560
here two, three hours ago. No, it is six in the morning when there's no rooms to

420
00:30:26,560 --> 00:30:32,400
know. You can go. And then he left. You know, as absurd as that is, I've been in

421
00:30:32,400 --> 00:30:37,440
similar situations. It blows me away that you'll kick people out for partying, for

422
00:30:37,440 --> 00:30:40,080
whatever the reason is. And then they just want to pay for a room. And then

423
00:30:40,080 --> 00:30:44,400
like, well, I don't have anywhere to go. Can I get a room? No, I go around the

424
00:30:44,400 --> 00:30:48,800
corner and find a room like you were finding out directly across the street.

425
00:30:48,800 --> 00:30:53,120
Get out of my face. No, but it's like I just kicked out the registered guest for

426
00:30:53,120 --> 00:30:56,880
dealing drugs out of the room. What makes you think I want you? What makes you

427
00:30:56,880 --> 00:31:01,520
think that you're the person buying the drugs from that person? You think I'm

428
00:31:01,520 --> 00:31:05,840
going to give them a room? Pretty much. Oh, man. But I like I could not believe

429
00:31:05,840 --> 00:31:09,120
how many times it came back. I can't. I can't, too. We need to lock our front

430
00:31:09,120 --> 00:31:15,600
doors. That's that's it. Yeah, guys, that was that was my fun overnight shift. Oh,

431
00:31:15,600 --> 00:31:20,480
my gosh. Yeah, I'm sorry. Did you learn anything? I did, but it was just

432
00:31:20,480 --> 00:31:26,000
constantly interrupted. Was it night audit related is the question? Yeah. One,

433
00:31:26,000 --> 00:31:31,840
I'm not doing that. Did you learn how to night audit your property? I will say

434
00:31:31,840 --> 00:31:36,960
that the next night I learned a lot more. OK, that's it. Not as much. Was it also

435
00:31:36,960 --> 00:31:42,160
with Bob? Yes. OK, yeah. So you did get a full shift actually training. Yes. With

436
00:31:42,160 --> 00:31:46,480
minor interruptions. Yeah, that was better than first night because I asked him,

437
00:31:46,480 --> 00:31:50,960
like, is every night like this? It's like this is unusually active. It's like

438
00:31:50,960 --> 00:31:55,600
normally people go to bed at like two, but they just stayed all night at this

439
00:31:55,600 --> 00:32:00,240
one fucking dude who doesn't sleep at night. Two a.m. You'd be surprised at how

440
00:32:00,240 --> 00:32:03,200
much activity there is. But do you know what? On the night audit shift. Do you know

441
00:32:03,200 --> 00:32:08,720
what Bob said that I thought was really interesting? So this guy, I don't remember

442
00:32:08,720 --> 00:32:13,120
his name, the, you know, dude that kept coming up. Tyler's friend. Yeah, Tyler's

443
00:32:13,120 --> 00:32:17,680
friend. You know, he is skinny, like not. I thought he was a tweaker, like because

444
00:32:17,680 --> 00:32:22,480
he kind of like gave me tweaker vibes. But he finally left and I was like, God,

445
00:32:22,480 --> 00:32:26,800
who would just befriend this random dude in a bar? I mean, let's go hang out at my

446
00:32:26,800 --> 00:32:29,840
hotel room. And I'm like, they must have been doing drugs. And he's like, nah,

447
00:32:29,840 --> 00:32:35,280
probably a prostitute. And I looked it out like, no. And he's like, yeah. And I'm

448
00:32:35,280 --> 00:32:41,600
like, but he's this random skinny ass dude. And he's like, yeah. And that like

449
00:32:41,600 --> 00:32:46,960
blew my freaking mind. Like, yeah, Miss B, that's a clientele. Did it blew my mind?

450
00:32:46,960 --> 00:32:52,080
Like, I'm sorry. When you think of person of the night, I think of the voluptuous

451
00:32:52,080 --> 00:32:56,640
woman sitting there by the bar. I think I had a twisted. You think the skinny guy

452
00:32:56,640 --> 00:33:03,920
was the prostitute. Not looking for prostitution. Oh, yeah. Oh, yeah. He said

453
00:33:03,920 --> 00:33:08,880
he's no, he's probably a prostitute. I was like, no, probably. That broke my little

454
00:33:08,880 --> 00:33:13,200
brain. I didn't see that twist. I can see it. I just assumed they went to the room

455
00:33:13,200 --> 00:33:15,840
to do drugs together. He's like, they probably did. There's probably something

456
00:33:15,840 --> 00:33:19,680
else after it. Totally tracks. Totally tracks. He left his sneakers. He took his

457
00:33:19,680 --> 00:33:22,560
shoes off. What do you think he was doing in that room? I didn't. I just assumed

458
00:33:22,560 --> 00:33:28,480
drugs. I think if you're like doing any sort of bump or anything or blah, blah,

459
00:33:28,480 --> 00:33:31,680
blah, you're not taking your shoes off. You're not getting comfortable. They do

460
00:33:31,680 --> 00:33:36,000
drugs. I haven't done a lot of drugs in my day, so I don't know that. What do you

461
00:33:36,000 --> 00:33:40,800
think, Bill? No, I think you're on the right track. Oh, my God. Well, you and Bob,

462
00:33:40,800 --> 00:33:45,040
I guess your minds, because that literally broke me. I was like, no, I did

463
00:33:45,040 --> 00:33:48,480
not see that coming. But now that you've been exposed to it, you're going to spot

464
00:33:48,480 --> 00:33:52,480
it. Yeah. That's the thing. So you know what's funny? If the roles been reversed,

465
00:33:52,480 --> 00:33:56,560
I guess I might have assumed that. But because I just thought it was two bro's

466
00:33:56,560 --> 00:34:00,880
friends who met and I didn't click that. Why do you think the original guy got

467
00:34:00,880 --> 00:34:04,880
the hotel room? I don't know. Oh, good. That could have been the whole purpose.

468
00:34:04,880 --> 00:34:14,000
The entire evening to have a good time. I'm so naive. Ridiculous. Oh, man. Guys,

469
00:34:14,000 --> 00:34:19,520
my week was obviously fun. Liz, you got any a-holes of the week for us? Okay, I

470
00:34:19,520 --> 00:34:27,760
do. But my multiple a-holes of the week are not people. Oh, I like that. We have

471
00:34:27,760 --> 00:34:32,640
teased, you know, a-holes of the week being vendors we might work with. Yeah.

472
00:34:32,640 --> 00:34:36,880
It's not that either. Huh. Yeah, you're confused. You can't say it's your dog.

473
00:34:36,880 --> 00:34:40,640
I'm very confused. It's not. It's my boat rental fleet.

474
00:34:42,880 --> 00:34:46,960
Like the physical boats themselves? Yes, the physical boats. Oh, they must be

475
00:34:46,960 --> 00:34:52,880
real a-holes. So a little backstory. I've been in the position I am in for almost

476
00:34:52,880 --> 00:34:59,920
two years now and I have no background, no history on anything. No records of

477
00:34:59,920 --> 00:35:04,720
upkeep of the vessels at all, right? You have no background on your boats.

478
00:35:04,720 --> 00:35:10,240
Yes. Okay. Oh, I came in like knowing my job description and that was about it.

479
00:35:10,240 --> 00:35:15,440
Like, okay, I know what I'm supposed to do. How do I do it? And like where's any

480
00:35:15,440 --> 00:35:20,080
documentation, SOPs? It's always great when they tell you what you have to do

481
00:35:20,080 --> 00:35:25,520
and then have no records. Yeah. No. So I think my predecessor wiped everything.

482
00:35:25,520 --> 00:35:29,920
Like I have the schedules from the last five years. What is that going to do for me?

483
00:35:29,920 --> 00:35:36,640
Right? Nada. So tell you not to rehire Jerry. Yes. So one day one of my

484
00:35:36,640 --> 00:35:40,320
associates comes and he's like, I'm really worried about this boat. Like it's hot

485
00:35:40,320 --> 00:35:46,400
inside. The seats are hot. The charger is hot. Like we cannot rent this out.

486
00:35:46,400 --> 00:35:51,440
And I'm like, what the heck? So the batteries are battery degradation.

487
00:35:51,440 --> 00:35:57,200
They're, it smells like they're burning in the boat. I'm like, okay, well this is an

488
00:35:57,200 --> 00:36:02,400
issue. Yeah. Luckily the weekend in question was not super busy so we could

489
00:36:02,400 --> 00:36:07,280
take it out of the rental fleet and you know, call our repair guy and we try and

490
00:36:07,280 --> 00:36:11,760
you know, diagnose as much as we can over the phone rather than have him like come

491
00:36:11,760 --> 00:36:15,360
to property and diagnose it. Cause he's like, well, if I come to property, I'm

492
00:36:15,360 --> 00:36:18,800
going to charge you. I'd like to at least know what I'm getting into. Know if I

493
00:36:18,800 --> 00:36:24,720
really need to come there, do a true diagnostic. And the end of the phone call

494
00:36:24,720 --> 00:36:29,360
and the FaceTime and the photos and looking at all the sensors and batteries

495
00:36:29,360 --> 00:36:32,320
and all of this stuff. He's like, yeah, your batteries probably need to be

496
00:36:32,320 --> 00:36:36,960
replaced. So little background. These are, I mean, obviously boat batteries, they

497
00:36:36,960 --> 00:36:41,680
run like $200 a piece. Okay. That's not horrible. Can we take a guess how many

498
00:36:41,680 --> 00:36:48,080
batteries are in these vessels? Oh, I'm like, that doesn't sound bad. 200 each.

499
00:36:48,080 --> 00:36:55,600
$200 each battery. Oh my God. How many batteries do you think? 30. No. Okay. No.

500
00:36:55,600 --> 00:37:03,200
16. Oh my God. It's still a lot. But I'm like, oh my God. 16 batteries. Like all

501
00:37:03,200 --> 00:37:06,560
of them need to be replaced? And they're, well, all of them are swollen. All of

502
00:37:06,560 --> 00:37:13,040
them are like super hot to the touch. The seats of the boat, you couldn't even sit.

503
00:37:13,040 --> 00:37:17,920
That's how hot like the whole vessel was. Oh my God. It's going to explode. Yeah.

504
00:37:17,920 --> 00:37:22,480
So they were like, well, unplug it. Don't rent it out. We'll come as soon as we

505
00:37:22,480 --> 00:37:26,400
can. I'm like, all right, cool. So I take it out the rental fleet, like update my

506
00:37:26,400 --> 00:37:32,400
boss. I mean like, Hey, by the way, surprise invoice coming. I mean, it's the

507
00:37:32,400 --> 00:37:36,880
start of summer. We need the whole rental fleet. We're going to be busy. So

508
00:37:36,880 --> 00:37:40,720
why are you going to wait on doing these repairs? We need to do it now. 200 times

509
00:37:40,720 --> 00:37:49,200
16. 3200 plus labor. I mean, I ballparked a minimum of 4,500. Yeah. So my boss

510
00:37:49,200 --> 00:37:53,280
approves that we're going forward with those repairs. We've got it like on the

511
00:37:53,280 --> 00:37:58,880
calendar. Not a week later, the same associate comes up and he goes, yeah, you

512
00:37:58,880 --> 00:38:02,880
know, the issue that was with like boat number one. Yeah. I'm having that same

513
00:38:02,880 --> 00:38:08,240
problem with boat number two. And I'm like, are you fucking kidding me? No. How

514
00:38:08,240 --> 00:38:11,280
many boats in the fleet? Five. What's the age of the boats in this fleet? Are

515
00:38:11,280 --> 00:38:16,640
they all the same age? No. Um, they range from, so these are the two oldest boats

516
00:38:16,640 --> 00:38:21,280
in question. We are actually creating a maintenance program with him because

517
00:38:21,280 --> 00:38:26,160
every time we have a repair like this, it's an O-sh-ment. Yeah. I need you now

518
00:38:26,160 --> 00:38:30,960
because I have this boat rented out in four days. Yikes. You know? Yeah. I can

519
00:38:30,960 --> 00:38:35,200
move some things around, but if there's a day where I need all five boats at one

520
00:38:35,200 --> 00:38:39,440
given time, I'm not going to ruin someone's hotel stay. Yeah. You know, I'm

521
00:38:39,440 --> 00:38:42,560
not going to cancel something because I'm trying to avoid the front desk

522
00:38:42,560 --> 00:38:48,640
giving compensation. Oh, man. So not even a week later, a second boat with the

523
00:38:48,640 --> 00:38:52,320
same problem. And I'm like, oh my gosh, two out of five boats. That's almost

524
00:38:52,320 --> 00:38:56,720
half of my rental fleet. That is an a-hole. Yeah. The boat is an a-hole. Wow.

525
00:38:56,720 --> 00:39:01,520
But that is indicative of the age of the vessel. So fun fact, it's actually

526
00:39:01,520 --> 00:39:04,960
indicative of the age of the batteries. Right. Well, but you got the boat's

527
00:39:04,960 --> 00:39:09,920
five years ago, right? So we got the boats. No, the oldest one is a 2008. Oh.

528
00:39:09,920 --> 00:39:13,280
So you can replace the batteries and like kind of keep it trucking. Of course.

529
00:39:13,280 --> 00:39:17,200
The vessel is still good. It's all cosmetic, you know, and electrical fixes.

530
00:39:17,200 --> 00:39:21,120
They're not very complex boats. No. If we don't know what kind of boats I'm

531
00:39:21,120 --> 00:39:24,560
talking about. Yeah. So I'm like, I call up the repair guy and I'm like, hey,

532
00:39:24,560 --> 00:39:29,440
sorry. Oh, you know, that first boat that had that issue? Yeah. Same problem with

533
00:39:29,440 --> 00:39:33,120
the second boat. Like do another estimate. And he's like, oh my gosh, okay.

534
00:39:33,120 --> 00:39:40,880
And this is literally four days before a holiday weekend. Oh no. And I'm like,

535
00:39:40,880 --> 00:39:46,640
that's your due date. Yeah. This is when your homework is due. And you know,

536
00:39:46,640 --> 00:39:50,160
my repair guy is really, really understanding. Hey, I know we have a

537
00:39:50,160 --> 00:39:53,120
holiday weekend coming up. I'm sure your rentals are booked up. I'm going to do

538
00:39:53,120 --> 00:39:58,240
my best. This guy will come to property at 4 AM to like get work done before

539
00:39:58,240 --> 00:40:03,600
rentals go out at 10. Wow. This guy will come to property after 7 PM after

540
00:40:03,600 --> 00:40:06,880
rentals are done for the day and be there until like midnight doing repairs.

541
00:40:06,880 --> 00:40:11,680
Wow. That's a good vendor. Good guy. He's amazing, which is why he said,

542
00:40:11,680 --> 00:40:15,280
you know, this puts stress on you. You know, every time we have an, oh crap

543
00:40:15,280 --> 00:40:19,120
moment of this isn't preventative maintenance. This is maintenance that we

544
00:40:19,120 --> 00:40:22,880
need to do to keep your rental business going. Reactive maintenance. I was about

545
00:40:22,880 --> 00:40:28,080
to say that reactive. Not that's literally what it is. So yeah, we are

546
00:40:28,080 --> 00:40:32,160
drafting a maintenance program because he's like, I want to help you. He said

547
00:40:32,160 --> 00:40:36,720
you might spend more money upfront, but I'm like, I don't care. Not my money.

548
00:40:36,720 --> 00:40:39,840
Well, and I kind of told my boss, I propose this maintenance program. And I

549
00:40:39,840 --> 00:40:47,600
said, these $5,000 issues will possibly turn into $1,000 issues. And we're,

550
00:40:47,600 --> 00:40:51,360
we're getting ahead of the game a little bit. Or he's like, Hey, keep this on

551
00:40:51,360 --> 00:40:55,920
your radar. You have four months. Yeah. So you know, plan which month you want

552
00:40:55,920 --> 00:40:59,760
it to hit your budget. Right. Ultimately, it's not going to save you any money

553
00:40:59,760 --> 00:41:03,120
as far as the maintenance goes. Cause batteries have a finite number of

554
00:41:03,120 --> 00:41:07,120
charges, but what it's going to save you in is the inconvenience, the

555
00:41:07,120 --> 00:41:12,160
shuffling, the stress. Yeah. Or even worse. And that is the loss of a vessel

556
00:41:12,160 --> 00:41:15,520
due to a battery fire. Cause once batteries catch fire, that thing is going

557
00:41:15,520 --> 00:41:19,600
to burn. I mean, not only one vessel, we're talking about a whole marina.

558
00:41:19,600 --> 00:41:24,960
Yeah. It could catch fire of not only my rental fleet, but million dollar boats

559
00:41:24,960 --> 00:41:28,160
that sit right next to it. I was going to say when your boats are tied up,

560
00:41:28,160 --> 00:41:34,000
they're tied up adjacent. Yes. Yes. Yes. With other vessels that we do not own

561
00:41:34,000 --> 00:41:37,840
on the other side of the dock. Oh, it's a no brainer. You have to do that.

562
00:41:37,840 --> 00:41:42,480
Right. So these are the safety of guests who are on these boats. Exactly.

563
00:41:42,480 --> 00:41:46,080
I wasn't even getting to that yet, but yeah, I mean like bodily injury or loss

564
00:41:46,080 --> 00:41:50,000
of life, that'll run you. Yeah. A pretty penny. Just a few, a couple

565
00:41:50,000 --> 00:41:57,920
of commas. Okay. Yeah. A few commas. Oh my God. So yeah, my A holes of the week

566
00:41:57,920 --> 00:42:02,560
is my boat rental fleet. Come to find out. So would those be B holes then?

567
00:42:04,080 --> 00:42:12,080
I have, yeah, multiple B holes. It was just a very stressful couple of days.

568
00:42:12,080 --> 00:42:16,640
And that is why my A holes of the week or B holes of the week are my boats.

569
00:42:16,640 --> 00:42:20,240
You gotta love them though. They're super fun. Can you confirm Miss B? Yeah, I love

570
00:42:20,240 --> 00:42:26,720
boats. Boats are so fun. Especially when you BYOB on the boat. BYOB on the boat.

571
00:42:26,720 --> 00:42:30,320
Sorry. Bring your own battery? Yeah. You should make that a rule.

572
00:42:30,320 --> 00:42:34,480
You might want to start bringing your own battery. You know, your guy got you a good

573
00:42:34,480 --> 00:42:42,400
price according to Google. They were like, um, uh, well, no, no, no, he's got a

574
00:42:42,400 --> 00:42:45,920
battery like dealer. Well, he's got like a wholesale account with a battery guy.

575
00:42:45,920 --> 00:42:49,360
What I'm getting at is that he got you a good deal because according to our

576
00:42:49,360 --> 00:42:57,200
alternate research department, 16 pack of boat batteries, 3230 for the 16 of them.

577
00:42:57,200 --> 00:43:02,480
Oh, mine were 2200. And that's on sale. Normal price for this one is 4,100 bucks,

578
00:43:02,480 --> 00:43:06,400
but then that doesn't even take into account shipping. And when you're looking at the weight,

579
00:43:06,400 --> 00:43:13,040
62 pounds times 16, that shipping cost would be a thousand pounds of battery.

580
00:43:13,040 --> 00:43:17,840
That's not going in the back of your accord. No, well, I'm telling you, this guy's phenomenal.

581
00:43:17,840 --> 00:43:22,000
That's a good guy. Hold on to him. He does cosmetic work, electrical work.

582
00:43:22,000 --> 00:43:24,320
Oh good. I need some work done. Can I get his number?

583
00:43:25,360 --> 00:43:29,840
I called everyone I could find Google, YELL, everyone. Hey, do you guys, you know, your

584
00:43:29,840 --> 00:43:35,840
boat repair, uh, do you do any work on electric boats? No, we don't. And finally he was like,

585
00:43:35,840 --> 00:43:40,160
yeah, what did, like, what do you need? And I'm like, oh my God, I just need a repair guy.

586
00:43:40,160 --> 00:43:45,200
Like, can you please? So we've built a really good working relationship. Awesome. I've probably paid

587
00:43:45,200 --> 00:43:48,960
his mortgage every month when they were doing the battery work. I literally was like, do you guys

588
00:43:48,960 --> 00:43:54,000
want lunch? I will buy you lunch. And they're like, no, I'm like, no, let me buy you lunch.

589
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So I'm like, please take a break. Do you need water? What do you need?

590
00:43:59,040 --> 00:44:04,320
Well, Liz, thanks for floating that story our way. Yeah, you are so welcome.

591
00:44:04,320 --> 00:44:11,280
Oh, I love it. Thanks for floating along with me. This was fun, but I think it's time to drop anchor.

592
00:44:12,720 --> 00:44:16,640
I would agree. This is a good place to end the episode. Ms. B, thanks so much for joining us.

593
00:44:16,640 --> 00:44:21,440
Great to be here. Thank you. Liz, as always, thank you for being here. Of course. Make sure to follow

594
00:44:21,440 --> 00:44:28,720
us on social media. You can follow us on Instagram at tails from the service industry. And on TikTok,

595
00:44:28,720 --> 00:44:36,320
let me just give you a little tidbit. Don't type in our whole username. Just use the search box and

596
00:44:36,320 --> 00:44:46,560
type in tails from the service industry and you will find us at t.f.t.s.i. Boom. Boom. Give us a

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00:44:46,560 --> 00:44:53,520
follow. And if you have any fun stories from your hospitality experience, feel free to email them

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00:44:53,520 --> 00:45:00,480
in at tails from the service industry at gmail.com or easier. If you find us on TikTok, just hit the

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00:45:00,480 --> 00:45:07,120
button that says email. Oh my gosh. Nice and easy. You can drop a follow. You can watch some fun

600
00:45:07,120 --> 00:45:14,560
videos and you can email us. Yeah. Feel free to slide into our DMS and give us some fun stories.

601
00:45:14,560 --> 00:45:20,240
Not like that, but like give us a story. Stay out of my DMS. Well, thank you guys so much for

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listening and we will see you in two weeks. Avenue podcast.net.

