1<br>00:00:00,000 --> 00:00:13,240<br>Welcome to Women in Analytics After Hours, the podcast where we hang out and learn with<br><br>2<br>00:00:13,240 --> 00:00:15,060<br>the WIA community.<br><br>3<br>00:00:15,060 --> 00:00:19,400<br>Each episode, we sit down with women in the data and analytics space to talk about what<br><br>4<br>00:00:19,400 --> 00:00:24,760<br>they do, how they got there, where they found analytics along the way, and more.<br><br>5<br>00:00:24,760 --> 00:00:29,280<br>I'm your host, Lauren Burke, and I'd like to thank you for joining us.<br><br>6<br>00:00:29,280 --> 00:00:32,360<br>Today I'm so excited to have Riesling Walker joining us.<br><br>7<br>00:00:32,360 --> 00:00:34,400<br>So Riesling, welcome to the podcast.<br><br>8<br>00:00:34,400 --> 00:00:37,160<br>Thank you so much for taking the time to join us.<br><br>9<br>00:00:37,160 --> 00:00:38,720<br>Thanks for having me, Lauren.<br><br>10<br>00:00:38,720 --> 00:00:39,720<br>Absolutely.<br><br>11<br>00:00:39,720 --> 00:00:44,560<br>I'm really excited to have you on and learn a little bit more about your background and<br><br>12<br>00:00:44,560 --> 00:00:46,080<br>the path you've taken.<br><br>13<br>00:00:46,080 --> 00:00:50,440<br>So just to start off, could you tell us a little bit more about your background in data<br><br>14<br>00:00:50,440 --> 00:00:52,760<br>and what inspired your path?<br><br>15<br>00:00:52,760 --> 00:00:53,920<br>Yeah, absolutely.<br><br>16<br>00:00:53,920 --> 00:01:00,720<br>First, I'll say I was very lucky and stumbled into analytics very early on.<br><br>17<br>00:01:00,720 --> 00:01:05,400<br>I went to Georgia Tech for my undergrad, and Georgia Tech is really career-focused.<br><br>18<br>00:01:05,400 --> 00:01:11,240<br>So one of my first homework assignments, freshman year, was to go to the career fair.<br><br>19<br>00:01:11,240 --> 00:01:15,600<br>Most companies are not looking for freshmen interns, and I literally had no idea what<br><br>20<br>00:01:15,600 --> 00:01:17,560<br>type of job I wanted to do.<br><br>21<br>00:01:17,560 --> 00:01:21,960<br>But I was lucky enough to just pick a long line and end up talking to Capital One, who<br><br>22<br>00:01:21,960 --> 00:01:25,480<br>had a one-week case competition for analytics.<br><br>23<br>00:01:25,480 --> 00:01:27,800<br>And I applied, and I got it.<br><br>24<br>00:01:27,800 --> 00:01:31,600<br>And from that competition, I got a return offer to intern.<br><br>25<br>00:01:31,600 --> 00:01:35,160<br>And after that internship, I got a full-time offer to go back.<br><br>26<br>00:01:35,160 --> 00:01:40,600<br>I spent almost three years at Capital One in their partnership credit cards office, supporting<br><br>27<br>00:01:40,600 --> 00:01:45,840<br>various credit card portfolios like Kohl's and Saks Fifth Avenue, working on government<br><br>28<br>00:01:45,840 --> 00:01:49,240<br>sales exams, and working on fraud prevention as well.<br><br>29<br>00:01:49,240 --> 00:01:55,080<br>I wanted to move back to Atlanta, and so I took a new job, and I started Home Depot.<br><br>30<br>00:01:55,080 --> 00:01:59,740<br>I spent a year there on the online side doing internal search engine analytics.<br><br>31<br>00:01:59,740 --> 00:02:04,880<br>And then I moved store-side doing analytics for the merchandise execution team, which<br><br>32<br>00:02:04,880 --> 00:02:07,080<br>is sort of like a store operations team.<br><br>33<br>00:02:07,080 --> 00:02:11,360<br>They work with associates in the stores packing down merchandise and doing projects to make<br><br>34<br>00:02:11,360 --> 00:02:13,000<br>the merchandise shine.<br><br>35<br>00:02:13,000 --> 00:02:16,920<br>During the time at Home Depot, I also started the Georgia Tech online master's in analytics<br><br>36<br>00:02:16,920 --> 00:02:17,920<br>program.<br><br>37<br>00:02:17,920 --> 00:02:22,800<br>Then a recruiter from Atlassian reached out to me about a marketing data science role,<br><br>38<br>00:02:22,800 --> 00:02:24,240<br>so I moved over there.<br><br>39<br>00:02:24,240 --> 00:02:30,360<br>I realized I wasn't that interested in marketing data science, and I wanted to move internally,<br><br>40<br>00:02:30,360 --> 00:02:33,300<br>but Atlassian was actually founded in Australia.<br><br>41<br>00:02:33,300 --> 00:02:37,520<br>So all of the roles that I was interested in just didn't have a good time zone that<br><br>42<br>00:02:37,520 --> 00:02:41,800<br>overlapped with the Eastern time, and that did not work out for me, which is why I started<br><br>43<br>00:02:41,800 --> 00:02:45,560<br>looking for new roles externally and how I ended up at Microsoft.<br><br>44<br>00:02:45,560 --> 00:02:46,640<br>So I'm here at Microsoft.<br><br>45<br>00:02:46,640 --> 00:02:50,800<br>I'm on the customer experience data analytics and insights team.<br><br>46<br>00:02:50,800 --> 00:02:55,600<br>Our team's focus is increasing Microsoft's cloud revenue by looking at cross products<br><br>47<br>00:02:55,600 --> 00:03:01,240<br>and across job areas to try and unlock hidden value with data science.<br><br>48<br>00:03:01,240 --> 00:03:05,220<br>But I actually just accepted an offer to go back to Home Depot.<br><br>49<br>00:03:05,220 --> 00:03:10,400<br>So I will be a data science manager on the merchandise execution team that I mentioned<br><br>50<br>00:03:10,400 --> 00:03:11,400<br>earlier.<br><br>51<br>00:03:11,400 --> 00:03:14,720<br>So by the time this podcast airs, I will be over there.<br><br>52<br>00:03:14,720 --> 00:03:20,560<br>So I've had a long journey, lots of different positions, but lots of analytics along the<br><br>53<br>00:03:20,560 --> 00:03:21,560<br>line.<br><br>54<br>00:03:21,560 --> 00:03:22,560<br>That's awesome.<br><br>55<br>00:03:22,560 --> 00:03:23,560<br>And huge congrats on the new role.<br><br>56<br>00:03:23,560 --> 00:03:26,280<br>That's a really exciting transition you're about to make.<br><br>57<br>00:03:26,280 --> 00:03:28,940<br>Yeah, I'm so excited for it.<br><br>58<br>00:03:28,940 --> 00:03:33,320<br>And so speaking of that, you've actually previously written a lot about changing roles in the<br><br>59<br>00:03:33,320 --> 00:03:38,620<br>data space and making moves both internally and externally like you're about to do.<br><br>60<br>00:03:38,620 --> 00:03:43,560<br>So how do you do and how do you evaluate when it's time to move on from your current role?<br><br>61<br>00:03:43,560 --> 00:03:45,960<br>Yeah, that's a great question.<br><br>62<br>00:03:45,960 --> 00:03:51,560<br>And I really think it's different for every person and can depend on your life stage or<br><br>63<br>00:03:51,560 --> 00:03:53,600<br>career stage.<br><br>64<br>00:03:53,600 --> 00:03:58,960<br>For me, I've changed roles or at least considered changing roles for a ton of different reasons,<br><br>65<br>00:03:58,960 --> 00:04:04,600<br>ranging from wanting to move from Chicago to Atlanta, a large step increase in conversation.<br><br>66<br>00:04:04,600 --> 00:04:09,840<br>If I'm bored or just feel like I'm not learning in a role, or if I'm really, really excited<br><br>67<br>00:04:09,840 --> 00:04:14,540<br>about the next role or if there's a manager I don't like, I think there's so many different<br><br>68<br>00:04:14,540 --> 00:04:17,320<br>reasons that someone might think about changing roles.<br><br>69<br>00:04:17,320 --> 00:04:20,040<br>I will say I know I've changed roles a lot.<br><br>70<br>00:04:20,040 --> 00:04:23,680<br>I feel like it's almost acceptable early in your career.<br><br>71<br>00:04:23,680 --> 00:04:29,280<br>But as I step into this manager role, I know how important it is for me to have a consistent<br><br>72<br>00:04:29,280 --> 00:04:30,560<br>manager over time.<br><br>73<br>00:04:30,560 --> 00:04:35,640<br>So in this career stage, I will definitely not be changing as often because I know it'll<br><br>74<br>00:04:35,640 --> 00:04:39,200<br>more directly impact other people.<br><br>75<br>00:04:39,200 --> 00:04:43,200<br>For me, when evaluating if it's the right time, that's hard.<br><br>76<br>00:04:43,200 --> 00:04:47,280<br>Sometimes when you want to make a change, there's not really anything that's hiring<br><br>77<br>00:04:47,280 --> 00:04:50,380<br>or you can't really find the right positions.<br><br>78<br>00:04:50,380 --> 00:04:53,520<br>And sometimes when you don't want to make a change, you might get laid off from your<br><br>79<br>00:04:53,520 --> 00:04:58,480<br>current position or your former director might call you with an exciting opportunity.<br><br>80<br>00:04:58,480 --> 00:05:01,500<br>So when I think about a change, I like to make a grid.<br><br>81<br>00:05:01,500 --> 00:05:05,520<br>My columns are the different opportunities I can pursue and my rows are the pros and<br><br>82<br>00:05:05,520 --> 00:05:06,920<br>cons.<br><br>83<br>00:05:06,920 --> 00:05:10,640<br>And I think just writing it down, trying to gather as much information as possible and<br><br>84<br>00:05:10,640 --> 00:05:15,640<br>being as objective as I can really helps me evaluate if it's right to make a change and<br><br>85<br>00:05:15,640 --> 00:05:18,160<br>what the next step should be.<br><br>86<br>00:05:18,160 --> 00:05:19,840<br>That's a really interesting approach with the grid.<br><br>87<br>00:05:19,840 --> 00:05:25,520<br>You're kind of coming out about it from a data perspective, which really fits pretty<br><br>88<br>00:05:25,520 --> 00:05:26,520<br>well.<br><br>89<br>00:05:26,520 --> 00:05:28,880<br>What are some of the pros and cons you usually look at?<br><br>90<br>00:05:28,880 --> 00:05:33,680<br>Yeah, it's hard because I feel like for every good thing about changing roles, there's also<br><br>91<br>00:05:33,680 --> 00:05:34,760<br>a bad thing.<br><br>92<br>00:05:34,760 --> 00:05:39,600<br>And that's why I try and do the pro-con grid to really like weigh out the benefits and<br><br>93<br>00:05:39,600 --> 00:05:40,600<br>the costs.<br><br>94<br>00:05:40,600 --> 00:05:45,560<br>I also think it's really important to understand the whole picture when making a decision or<br><br>95<br>00:05:45,560 --> 00:05:48,880<br>especially going into negotiation conversations.<br><br>96<br>00:05:48,880 --> 00:05:53,520<br>So I think the biggest pro I touched on earlier is compensation.<br><br>97<br>00:05:53,520 --> 00:05:58,480<br>When you change roles, that can be one of the fastest ways to make large step changes<br><br>98<br>00:05:58,480 --> 00:06:00,240<br>in compensation.<br><br>99<br>00:06:00,240 --> 00:06:04,600<br>But you also have to remember the things you're giving up like unvested stocks and bonuses,<br><br>100<br>00:06:04,600 --> 00:06:07,640<br>the benefits packages are probably different.<br><br>101<br>00:06:07,640 --> 00:06:10,640<br>And I also want to point out you don't always get a pay raise when changing roles.<br><br>102<br>00:06:10,640 --> 00:06:15,140<br>I personally took a step down in compensation when changing locations.<br><br>103<br>00:06:15,140 --> 00:06:18,760<br>Another benefit I think about is just like the ability to learn.<br><br>104<br>00:06:18,760 --> 00:06:23,760<br>My favorite thing about joining new companies is getting to learn so many new things and<br><br>105<br>00:06:23,760 --> 00:06:26,480<br>meet so many new interesting people.<br><br>106<br>00:06:26,480 --> 00:06:30,800<br>But the downside to that is you spend so much time ramping up that it'll take you longer<br><br>107<br>00:06:30,800 --> 00:06:37,240<br>to execute on a project, which means it will take you longer to get promoted in that position.<br><br>108<br>00:06:37,240 --> 00:06:41,480<br>The last thing that I always think is a positive is getting to choose your own work.<br><br>109<br>00:06:41,480 --> 00:06:44,520<br>Everything sounds so exciting, you know, the grass is greener.<br><br>110<br>00:06:44,520 --> 00:06:48,240<br>But just like you're selling yourself in an interview, the hiring manager and company<br><br>111<br>00:06:48,240 --> 00:06:50,520<br>are also selling themselves too.<br><br>112<br>00:06:50,520 --> 00:06:54,500<br>So the role might not be quite as amazing as you expected.<br><br>113<br>00:06:54,500 --> 00:07:01,060<br>So I find the best way to balance these pros and cons is to change roles internally, because<br><br>114<br>00:07:01,060 --> 00:07:03,440<br>you have more information when choosing your own work.<br><br>115<br>00:07:03,440 --> 00:07:07,280<br>You can talk to more people, you're more familiar with the company, you get to learn a new area<br><br>116<br>00:07:07,280 --> 00:07:12,760<br>of the business without sort of ramping up on those things like HR benefits, tech stacks,<br><br>117<br>00:07:12,760 --> 00:07:15,360<br>and more that you might have to learn by changing companies.<br><br>118<br>00:07:15,360 --> 00:07:18,960<br>And it's a clear time to renegotiate your compensation.<br><br>119<br>00:07:18,960 --> 00:07:23,080<br>Although you can negotiate anytime, but that's a completely different conversation.<br><br>120<br>00:07:23,080 --> 00:07:27,160<br>But I just find that changing roles internally is the best way to balance it, which is why<br><br>121<br>00:07:27,160 --> 00:07:32,360<br>I always try to do that first when I think I'm ready for a change.<br><br>122<br>00:07:32,360 --> 00:07:33,800<br>That's a really good way to approach it.<br><br>123<br>00:07:33,800 --> 00:07:36,440<br>I've definitely like I've personally moved internally.<br><br>124<br>00:07:36,440 --> 00:07:41,000<br>And like you said, it is really so much easier to get up to speed, especially in the data<br><br>125<br>00:07:41,000 --> 00:07:45,020<br>space, you're familiar with the data and how it's connected a little bit better.<br><br>126<br>00:07:45,020 --> 00:07:48,980<br>And even if you're moving into a new area or role, you at least have that familiarity<br><br>127<br>00:07:48,980 --> 00:07:52,680<br>with the people you might be working with the data you might be working with the company<br><br>128<br>00:07:52,680 --> 00:07:54,660<br>as a whole and its goals.<br><br>129<br>00:07:54,660 --> 00:07:58,000<br>So that's a really interesting perspective to bring about when you're thinking of making<br><br>130<br>00:07:58,000 --> 00:07:59,000<br>that change.<br><br>131<br>00:07:59,000 --> 00:08:00,000<br>Yeah.<br><br>132<br>00:08:00,000 --> 00:08:05,960<br>And especially on the people, like it can be really hard to keep up with mentors and<br><br>133<br>00:08:05,960 --> 00:08:08,700<br>people you admire from previous companies.<br><br>134<br>00:08:08,700 --> 00:08:13,580<br>And you never know how people are going to move within a company or which mentor or advocate<br><br>135<br>00:08:13,580 --> 00:08:17,200<br>or person you've worked with before is going to show up in your next project, even if it<br><br>136<br>00:08:17,200 --> 00:08:19,340<br>feels like an unrelated area.<br><br>137<br>00:08:19,340 --> 00:08:23,600<br>So I think people is another one, I mean, relationships take so long to build at new<br><br>138<br>00:08:23,600 --> 00:08:24,600<br>companies.<br><br>139<br>00:08:24,600 --> 00:08:27,400<br>So changing internally is another great way to keep up with those people.<br><br>140<br>00:08:27,400 --> 00:08:28,400<br>Right.<br><br>141<br>00:08:28,400 --> 00:08:29,760<br>That's absolutely true.<br><br>142<br>00:08:29,760 --> 00:08:34,360<br>And so for anyone thinking about making a transition in the near distant future, either<br><br>143<br>00:08:34,360 --> 00:08:39,880<br>internally or externally, what are your suggestions and how do you set yourself up for success<br><br>144<br>00:08:39,880 --> 00:08:41,880<br>when you're about to make that change?<br><br>145<br>00:08:41,880 --> 00:08:48,000<br>Yeah, I think my first piece of advice is start early and often start before you even<br><br>146<br>00:08:48,000 --> 00:08:50,040<br>think you want to make a move.<br><br>147<br>00:08:50,040 --> 00:08:54,560<br>I had a mentor tell me once that if you start looking for a new role when you're already<br><br>148<br>00:08:54,560 --> 00:08:57,180<br>unhappy, it's too late.<br><br>149<br>00:08:57,180 --> 00:08:58,400<br>And he's so right.<br><br>150<br>00:08:58,400 --> 00:09:03,000<br>It takes you at least three months to land a new opportunity between the time it takes<br><br>151<br>00:09:03,000 --> 00:09:07,720<br>to look for roles, apply for them, meet people, interview and negotiate and more background<br><br>152<br>00:09:07,720 --> 00:09:08,720<br>check.<br><br>153<br>00:09:08,720 --> 00:09:13,600<br>So if you start looking when you're already unhappy with your role, think about how much<br><br>154<br>00:09:13,600 --> 00:09:18,160<br>more unhappy you'll be in another quarter and it might make you take an opportunity<br><br>155<br>00:09:18,160 --> 00:09:20,880<br>that's not the right fit for you just because you're so excited to get away from where you're<br><br>156<br>00:09:20,880 --> 00:09:22,520<br>in now.<br><br>157<br>00:09:22,520 --> 00:09:28,800<br>So the way I do this is I just am constantly networking and meeting new people because<br><br>158<br>00:09:28,800 --> 00:09:31,640<br>every time you meet someone, you might figure out that you're interested in working with<br><br>159<br>00:09:31,640 --> 00:09:35,280<br>them or you might be interested in working on that subject area and you can learn from<br><br>160<br>00:09:35,280 --> 00:09:36,280<br>them.<br><br>161<br>00:09:36,280 --> 00:09:41,960<br>This could be like as simple as participating more actively in meetings, being more active<br><br>162<br>00:09:41,960 --> 00:09:44,920<br>on Slack and Teams channels at work.<br><br>163<br>00:09:44,920 --> 00:09:46,520<br>And like it's not work.<br><br>164<br>00:09:46,520 --> 00:09:51,200<br>My favorite Teams channel, Microsoft, is our fiber crafts channel.<br><br>165<br>00:09:51,200 --> 00:09:56,260<br>We post pictures of our knitting and crocheting and we have monthly happy hours where we all<br><br>166<br>00:09:56,260 --> 00:10:00,840<br>get on a Teams call and we knit together and I get to meet people from all over the company<br><br>167<br>00:10:00,840 --> 00:10:03,760<br>and in roles that I didn't even know existed.<br><br>168<br>00:10:03,760 --> 00:10:06,720<br>And it's just like such a fun way to meet people.<br><br>169<br>00:10:06,720 --> 00:10:07,720<br>That's so fun.<br><br>170<br>00:10:07,720 --> 00:10:09,800<br>Yeah, it's honestly the best.<br><br>171<br>00:10:09,800 --> 00:10:14,600<br>And lastly, it had one too and so I'm hoping Home Depot has a cyber art Slack channel and<br><br>172<br>00:10:14,600 --> 00:10:16,600<br>if not, I might have to start one.<br><br>173<br>00:10:16,600 --> 00:10:17,840<br>You definitely should.<br><br>174<br>00:10:17,840 --> 00:10:22,840<br>The other thing that's really important to like meet people is scheduling one-on-ones,<br><br>175<br>00:10:22,840 --> 00:10:27,160<br>going to conferences and DMing people online who are doing cool stuff.<br><br>176<br>00:10:27,160 --> 00:10:30,080<br>It's just more ways to meet people.<br><br>177<br>00:10:30,080 --> 00:10:34,000<br>But I think that is the way you build your network and find out what the right next step<br><br>178<br>00:10:34,000 --> 00:10:35,000<br>is for you.<br><br>179<br>00:10:35,000 --> 00:10:40,040<br>But you also need to build your brand so that you can position yourself to be considered<br><br>180<br>00:10:40,040 --> 00:10:41,660<br>to that next role.<br><br>181<br>00:10:41,660 --> 00:10:46,720<br>And that means kicking butt in your job, helping others so they know you're a person that you<br><br>182<br>00:10:46,720 --> 00:10:51,160<br>can be relied on, and maybe writing and posting publicly to build your brand outside of the<br><br>183<br>00:10:51,160 --> 00:10:52,160<br>company as well.<br><br>184<br>00:10:52,160 --> 00:10:56,720<br>So yeah, start early, network and build your brand.<br><br>185<br>00:10:56,720 --> 00:10:58,240<br>Awesome.<br><br>186<br>00:10:58,240 --> 00:11:03,560<br>And so speaking of changing roles, you have an interesting perspective as someone who's<br><br>187<br>00:11:03,560 --> 00:11:07,920<br>had the opportunity to be in a lot of different industries and see how analytics works within<br><br>188<br>00:11:07,920 --> 00:11:11,200<br>them, including banking, software, retail.<br><br>189<br>00:11:11,200 --> 00:11:15,880<br>So what are some of the key differences and maybe a few of the surprising similarities<br><br>190<br>00:11:15,880 --> 00:11:18,840<br>that you noticed throughout your work in these roles?<br><br>191<br>00:11:18,840 --> 00:11:24,640<br>Yeah, it has been really interesting to move between companies and I didn't realize how<br><br>192<br>00:11:24,640 --> 00:11:27,040<br>different my roles would be at each one.<br><br>193<br>00:11:27,040 --> 00:11:32,440<br>One really interesting thing that I've noticed is just the speed of the business.<br><br>194<br>00:11:32,440 --> 00:11:40,320<br>And by speed, I really mean the time it takes between the idea and the measurable impact.<br><br>195<br>00:11:40,320 --> 00:11:45,840<br>So Capital One was my first role and probably one of the slowest roles I've been in, just<br><br>196<br>00:11:45,840 --> 00:11:50,680<br>due to regulation in the industry and how people use credit cards.<br><br>197<br>00:11:50,680 --> 00:11:55,480<br>For each decision we wanted to make, we had to do a lot of analytics around recession<br><br>198<br>00:11:55,480 --> 00:11:57,840<br>testing to make sure this would still be good.<br><br>199<br>00:11:57,840 --> 00:12:00,120<br>And that's a government regulation.<br><br>200<br>00:12:00,120 --> 00:12:03,240<br>One had to go through credit and legal approvals.<br><br>201<br>00:12:03,240 --> 00:12:08,160<br>And then after the decision was implemented, it probably took four to six months at least<br><br>202<br>00:12:08,160 --> 00:12:13,600<br>to see how a cohort might behave after this change.<br><br>203<br>00:12:13,600 --> 00:12:17,080<br>And then if you want to account for seasonality, you're looking at like at least a year and<br><br>204<br>00:12:17,080 --> 00:12:22,400<br>a half until you can really evaluate the results of the decision, which is just a really long<br><br>205<br>00:12:22,400 --> 00:12:23,400<br>time.<br><br>206<br>00:12:23,400 --> 00:12:29,400<br>What's funny is my second role was on the Home Depot search team, which was the fastest<br><br>207<br>00:12:29,400 --> 00:12:30,400<br>team I've ever been on.<br><br>208<br>00:12:30,400 --> 00:12:33,840<br>My first day, I was playing around at the search engine trying to understand the business<br><br>209<br>00:12:33,840 --> 00:12:38,200<br>and I found a really small bug on their website and I showed it to my manager.<br><br>210<br>00:12:38,200 --> 00:12:39,840<br>He said, yeah, that's a bug.<br><br>211<br>00:12:39,840 --> 00:12:43,440<br>Screenshot it, throw it in this Slack channel and I'll get an engineer to fix it by end<br><br>212<br>00:12:43,440 --> 00:12:44,440<br>of day.<br><br>213<br>00:12:44,440 --> 00:12:45,440<br>And I was like, what?<br><br>214<br>00:12:45,440 --> 00:12:46,440<br>End of day?<br><br>215<br>00:12:46,440 --> 00:12:50,360<br>Don't we have to go through an approval process?<br><br>216<br>00:12:50,360 --> 00:12:52,800<br>Don't we have to measure the impact to show the value?<br><br>217<br>00:12:52,800 --> 00:12:56,040<br>And he's like, it's just a bug.<br><br>218<br>00:12:56,040 --> 00:12:57,560<br>Obviously the impact's good.<br><br>219<br>00:12:57,560 --> 00:12:59,560<br>No one needs to approve this.<br><br>220<br>00:12:59,560 --> 00:13:01,640<br>We just do it.<br><br>221<br>00:13:01,640 --> 00:13:07,560<br>Obviously larger changes to algorithms or experience have to go through approvals, but<br><br>222<br>00:13:07,560 --> 00:13:11,640<br>with so much volume on the search engine and because most people search and then purchase<br><br>223<br>00:13:11,640 --> 00:13:16,360<br>in that same visit, you can start getting indication of results within the same day<br><br>224<br>00:13:16,360 --> 00:13:20,360<br>and really test changes within weeks, which is awesome.<br><br>225<br>00:13:20,360 --> 00:13:24,960<br>So yeah, I mean, the speed of work is completely different and pretty much every industry and<br><br>226<br>00:13:24,960 --> 00:13:26,420<br>even every team you're on.<br><br>227<br>00:13:26,420 --> 00:13:30,720<br>It depends on mostly customer life cycle and government regulation.<br><br>228<br>00:13:30,720 --> 00:13:35,960<br>So things with longer customer life cycles probably need more analysis upfront because<br><br>229<br>00:13:35,960 --> 00:13:41,480<br>you're investing more time before you can make a change if the idea doesn't work.<br><br>230<br>00:13:41,480 --> 00:13:44,640<br>But if you're working with shorter customer life cycles, it's a lot more like iterative<br><br>231<br>00:13:44,640 --> 00:13:49,080<br>and testing because you can just throw something at the wall and if it doesn't work, remove<br><br>232<br>00:13:49,080 --> 00:13:53,540<br>really quickly and it really doesn't impact many customers or it doesn't impact customers<br><br>233<br>00:13:53,540 --> 00:13:55,520<br>for as long as the time period.<br><br>234<br>00:13:55,520 --> 00:14:00,120<br>So I think the speed of work is just really interesting and can completely change the<br><br>235<br>00:14:00,120 --> 00:14:02,720<br>way that you work from team to team.<br><br>236<br>00:14:02,720 --> 00:14:03,720<br>Definitely.<br><br>237<br>00:14:03,720 --> 00:14:08,120<br>I've seen a lot between industries, but also what you mentioned between teams because a<br><br>238<br>00:14:08,120 --> 00:14:12,960<br>lot of times, especially looking at analytics or data teams, the data you're working with<br><br>239<br>00:14:12,960 --> 00:14:18,240<br>in that division, say you're in the customer side versus maybe the marketing side, that's<br><br>240<br>00:14:18,240 --> 00:14:21,680<br>completely different data in some ways that you're looking at it.<br><br>241<br>00:14:21,680 --> 00:14:27,160<br>So for you to want to execute on a project in one area, it might be very quick.<br><br>242<br>00:14:27,160 --> 00:14:28,880<br>You might have people ready to work on it.<br><br>243<br>00:14:28,880 --> 00:14:33,680<br>You might have a team dedicated to fix things like that that are popping up versus somewhere<br><br>244<br>00:14:33,680 --> 00:14:34,680<br>else.<br><br>245<br>00:14:34,680 --> 00:14:38,320<br>You might have to be the one to drive that and push that along and make sure that you're<br><br>246<br>00:14:38,320 --> 00:14:40,840<br>able to accomplish that in a timely manner.<br><br>247<br>00:14:40,840 --> 00:14:41,840<br>Yeah.<br><br>248<br>00:14:41,840 --> 00:14:46,720<br>And I mean, even within a department at Iglasi and I was on marketing analytics and I was<br><br>249<br>00:14:46,720 --> 00:14:51,080<br>supporting a marketer who worked on top of funnel metrics and another marketer who worked<br><br>250<br>00:14:51,080 --> 00:14:53,240<br>on bottom of funnel metrics.<br><br>251<br>00:14:53,240 --> 00:14:58,120<br>So top of funnel is really awareness, like new customers, how do we land someone and<br><br>252<br>00:14:58,120 --> 00:15:03,120<br>just have them think positively about the brand and not selling at that point?<br><br>253<br>00:15:03,120 --> 00:15:06,560<br>Well bottom of the customer is like, how do we get them on the phone with someone?<br><br>254<br>00:15:06,560 --> 00:15:11,040<br>How do we get them doing a demo of our product or a trial, a free trial to get them used<br><br>255<br>00:15:11,040 --> 00:15:13,200<br>to it and playing with it and using it?<br><br>256<br>00:15:13,200 --> 00:15:17,440<br>And so the life cycle between top of funnel and bottom of funnel of when you can measure<br><br>257<br>00:15:17,440 --> 00:15:19,640<br>impact is also huge.<br><br>258<br>00:15:19,640 --> 00:15:25,320<br>So yeah, it really depends team to team and sometimes project to project, but that's been<br><br>259<br>00:15:25,320 --> 00:15:28,800<br>something that's jarring, changing teams and industries.<br><br>260<br>00:15:28,800 --> 00:15:29,800<br>Yeah.<br><br>261<br>00:15:29,800 --> 00:15:34,020<br>So what are the different types of data you've found yourself working with and how can it<br><br>262<br>00:15:34,020 --> 00:15:36,240<br>differ across these different industries?<br><br>263<br>00:15:36,240 --> 00:15:37,240<br>Oh gosh.<br><br>264<br>00:15:37,240 --> 00:15:38,240<br>Yeah.<br><br>265<br>00:15:38,240 --> 00:15:41,920<br>I think that's one thing that's similar at every company is there's always something<br><br>266<br>00:15:41,920 --> 00:15:46,520<br>wrong with the data, but every company has their own unique thing wrong with the data.<br><br>267<br>00:15:46,520 --> 00:15:51,960<br>I've worked with so much data, I've worked with credit card data, fraud claims, online<br><br>268<br>00:15:51,960 --> 00:15:58,360<br>clickstream data from Adobe, store operations like timing in and out, marketing data, Salesforce<br><br>269<br>00:15:58,360 --> 00:16:01,440<br>data, cloud usage data.<br><br>270<br>00:16:01,440 --> 00:16:05,680<br>And every piece of data has its own quirks.<br><br>271<br>00:16:05,680 --> 00:16:10,820<br>Sometimes it's quality issues when it's human entered or there's issues with the implementation<br><br>272<br>00:16:10,820 --> 00:16:12,480<br>on the website.<br><br>273<br>00:16:12,480 --> 00:16:17,000<br>Sometimes it's a lack of documentation, sometimes it's a lack of latency, sometimes it's hard<br><br>274<br>00:16:17,000 --> 00:16:19,960<br>to join data sets because their keys don't work together.<br><br>275<br>00:16:19,960 --> 00:16:21,920<br>Sometimes it's business definitions.<br><br>276<br>00:16:21,920 --> 00:16:23,180<br>How do we measure this?<br><br>277<br>00:16:23,180 --> 00:16:24,940<br>Is everyone measuring it the same way?<br><br>278<br>00:16:24,940 --> 00:16:31,360<br>So I think every time you change, there's a whole new set of things to learn about the<br><br>279<br>00:16:31,360 --> 00:16:38,000<br>data, which is exciting, but it's also challenging to ramp up on all of the new complexities.<br><br>280<br>00:16:38,000 --> 00:16:39,000<br>Right.<br><br>281<br>00:16:39,000 --> 00:16:43,280<br>And the complexities between different industries and the data within them vary, right?<br><br>282<br>00:16:43,280 --> 00:16:47,900<br>Because some places you might have really, really enormous data sets, but you're just<br><br>283<br>00:16:47,900 --> 00:16:50,420<br>looking at that one data set, that one table.<br><br>284<br>00:16:50,420 --> 00:16:57,400<br>But other areas you might have a slightly smaller set, but it's across 10 disparate<br><br>285<br>00:16:57,400 --> 00:17:01,640<br>tables and you have to figure out the correct way to combine those before you can even begin<br><br>286<br>00:17:01,640 --> 00:17:02,760<br>working with them.<br><br>287<br>00:17:02,760 --> 00:17:08,120<br>I think it's really interesting just the different perspective it can give you on how you go<br><br>288<br>00:17:08,120 --> 00:17:13,760<br>about working with these different sets of data to kind of come back to the same methods<br><br>289<br>00:17:13,760 --> 00:17:17,400<br>in every industry, but the way you get there and the way you approach it might have to<br><br>290<br>00:17:17,400 --> 00:17:18,840<br>be a little bit different.<br><br>291<br>00:17:18,840 --> 00:17:20,460<br>Yeah, absolutely.<br><br>292<br>00:17:20,460 --> 00:17:26,080<br>For that example, when I was working online, it was one table of all the clickstream data<br><br>293<br>00:17:26,080 --> 00:17:28,240<br>and that was pretty much what we used.<br><br>294<br>00:17:28,240 --> 00:17:32,480<br>But while working store-side, it's like, okay, well, we have to understand the structure<br><br>295<br>00:17:32,480 --> 00:17:36,640<br>of all the stores and the structure of all the products and what people are doing in<br><br>296<br>00:17:36,640 --> 00:17:37,640<br>the stores.<br><br>297<br>00:17:37,640 --> 00:17:40,880<br>So you have three completely different data sets that you have to figure out how they<br><br>298<br>00:17:40,880 --> 00:17:44,000<br>work together and if they can work together.<br><br>299<br>00:17:44,000 --> 00:17:45,000<br>Totally.<br><br>300<br>00:17:45,000 --> 00:17:48,840<br>And so with these transitions you've made between industries, between teams, seeing<br><br>301<br>00:17:48,840 --> 00:17:52,300<br>all of these different types of data sets and how they work and what you need to do<br><br>302<br>00:17:52,300 --> 00:17:57,460<br>to get them in the correct format, do you feel like that has helped you develop a perspective<br><br>303<br>00:17:57,460 --> 00:18:02,580<br>that across these different industries can be helpful even if it's not the same type<br><br>304<br>00:18:02,580 --> 00:18:04,480<br>of data, the same type of approach?<br><br>305<br>00:18:04,480 --> 00:18:05,480<br>Yeah.<br><br>306<br>00:18:05,480 --> 00:18:09,800<br>It's just so interesting seeing similar problems at new companies and saying, oh, I've seen<br><br>307<br>00:18:09,800 --> 00:18:11,140<br>a way to solve this.<br><br>308<br>00:18:11,140 --> 00:18:14,940<br>But also sometimes the solutions don't work across each place.<br><br>309<br>00:18:14,940 --> 00:18:20,200<br>Sometimes the issues are different and it's just a new problem to try and solve.<br><br>310<br>00:18:20,200 --> 00:18:26,200<br>That's a good lesson to learn that we hear a lot about all of these really cool methods,<br><br>311<br>00:18:26,200 --> 00:18:27,440<br>especially in data science.<br><br>312<br>00:18:27,440 --> 00:18:28,840<br>There's this new model coming out.<br><br>313<br>00:18:28,840 --> 00:18:31,380<br>There's this new way you must approach data cleaning.<br><br>314<br>00:18:31,380 --> 00:18:33,540<br>You must approach visualization.<br><br>315<br>00:18:33,540 --> 00:18:36,400<br>You must approach your empty and missing variables.<br><br>316<br>00:18:36,400 --> 00:18:40,960<br>But like you said, sometimes that doesn't work in the particular domain.<br><br>317<br>00:18:40,960 --> 00:18:44,440<br>And I think that's important to recognize as you gain that experience.<br><br>318<br>00:18:44,440 --> 00:18:45,440<br>Yeah.<br><br>319<br>00:18:45,440 --> 00:18:49,360<br>I mean, one of the things I didn't touch on yet about the differences between companies<br><br>320<br>00:18:49,360 --> 00:18:52,200<br>is just the differences of tech stacks.<br><br>321<br>00:18:52,200 --> 00:18:58,160<br>Lost count of how many ways I've learned to query data between Teradata, Databricks,<br><br>322<br>00:18:58,160 --> 00:19:01,040<br>GCP, Azure.<br><br>323<br>00:19:01,040 --> 00:19:05,160<br>There's so many different ways and not all of the solutions work the same.<br><br>324<br>00:19:05,160 --> 00:19:07,040<br>Some of them execute things differently.<br><br>325<br>00:19:07,040 --> 00:19:08,640<br>So there's different efficiencies.<br><br>326<br>00:19:08,640 --> 00:19:16,120<br>You know, Tableau and Power BI are very different in how you can bring in data and their best<br><br>327<br>00:19:16,120 --> 00:19:17,360<br>practices.<br><br>328<br>00:19:17,360 --> 00:19:22,000<br>So yeah, sometimes solutions at one company don't work at the other.<br><br>329<br>00:19:22,000 --> 00:19:24,760<br>Sometimes you're really excited about the new tech stack.<br><br>330<br>00:19:24,760 --> 00:19:27,000<br>Sometimes you really miss things about the old tech stack.<br><br>331<br>00:19:27,000 --> 00:19:33,600<br>I also think one change I didn't really expect was how different the way of working was.<br><br>332<br>00:19:33,600 --> 00:19:39,280<br>I expected differences in tech stacks, but I didn't expect differences in what I'm calling<br><br>333<br>00:19:39,280 --> 00:19:44,760<br>the communication stack or how people work together.<br><br>334<br>00:19:44,760 --> 00:19:50,100<br>These are things like using PowerPoint decks instead of docs and pages.<br><br>335<br>00:19:50,100 --> 00:19:55,680<br>Or if your team defaults to sending emails instead of using Slack by default, some teams<br><br>336<br>00:19:55,680 --> 00:19:59,040<br>are in meetings more than others and that's normal expectation.<br><br>337<br>00:19:59,040 --> 00:20:01,000<br>Or on-camera versus off-camera.<br><br>338<br>00:20:01,000 --> 00:20:02,820<br>What different job titles mean?<br><br>339<br>00:20:02,820 --> 00:20:09,100<br>So at one company I was at, everyone above manager was given the title head of something.<br><br>340<br>00:20:09,100 --> 00:20:13,880<br>So it was really hard to figure out what is the hierarchy in areas of the business I wasn't<br><br>341<br>00:20:13,880 --> 00:20:15,160<br>familiar with.<br><br>342<br>00:20:15,160 --> 00:20:18,760<br>So I think that's another thing people don't realize they have to ramp up on when they<br><br>343<br>00:20:18,760 --> 00:20:23,940<br>change companies is like, oh, I was really good at communicating in this way and people<br><br>344<br>00:20:23,940 --> 00:20:26,280<br>don't communicate like that here.<br><br>345<br>00:20:26,280 --> 00:20:32,360<br>So you have to spend time building these relationships and trust and communicating in new ways even<br><br>346<br>00:20:32,360 --> 00:20:39,000<br>though you thought, oh, I would just be ramping up on the data in the subject area as well.<br><br>347<br>00:20:39,000 --> 00:20:40,000<br>That's so interesting.<br><br>348<br>00:20:40,000 --> 00:20:42,200<br>And I'd like to add on to the communication side.<br><br>349<br>00:20:42,200 --> 00:20:47,520<br>I think between companies you also see differences in your ability to communicate with people<br><br>350<br>00:20:47,520 --> 00:20:49,760<br>on different teams or in different areas.<br><br>351<br>00:20:49,760 --> 00:20:53,960<br>You were saying with your group where you just meet other people in the company and<br><br>352<br>00:20:53,960 --> 00:20:58,680<br>you knit together, that's a way that you're able to find people in different areas and<br><br>353<br>00:20:58,680 --> 00:21:03,880<br>just already build that relationship versus if you have that maybe more email-based culture,<br><br>354<br>00:21:03,880 --> 00:21:08,220<br>you don't have random Slack groups you can join to kind of find more of the community.<br><br>355<br>00:21:08,220 --> 00:21:11,680<br>You don't have like communities of practice for little areas.<br><br>356<br>00:21:11,680 --> 00:21:15,360<br>So I think that's interesting to kind of think about as well.<br><br>357<br>00:21:15,360 --> 00:21:20,080<br>And I really think those type of things can enhance how well your company and your teams<br><br>358<br>00:21:20,080 --> 00:21:27,240<br>work together just because having that ability to not only connect when it's necessary really<br><br>359<br>00:21:27,240 --> 00:21:32,320<br>helps you have that basis for some of the things you might need to be doing in the future<br><br>360<br>00:21:32,320 --> 00:21:35,000<br>and that just sets you up for success.<br><br>361<br>00:21:35,000 --> 00:21:39,680<br>Yeah, yeah, absolutely.<br><br>362<br>00:21:39,680 --> 00:21:46,880<br>Learn, connect and collaborate with the global data community at the 2023 Data Connect Conference<br><br>363<br>00:21:46,880 --> 00:21:52,000<br>on July 20th and 21st in Columbus, Ohio.<br><br>364<br>00:21:52,000 --> 00:21:57,560<br>Data Connect brings together industry leaders, technical experts and entrepreneurs to discuss<br><br>365<br>00:21:57,560 --> 00:22:02,040<br>the latest in data, analytics, machine learning and AI.<br><br>366<br>00:22:02,040 --> 00:22:06,560<br>Learn from high quality content delivered by thought leaders like Cassie Kozarkov, Chip<br><br>367<br>00:22:06,560 --> 00:22:10,080<br>Nguyen, Stephanie Domas and Wendy Bechelder.<br><br>368<br>00:22:10,080 --> 00:22:17,160<br>Use promo code WIA after hours for a 15% discount off regular or virtual conference passes.<br><br>369<br>00:22:17,160 --> 00:22:20,880<br>We hope to see you there.<br><br>370<br>00:22:20,880 --> 00:22:24,400<br>So thinking of some of the other things that might help you when you're thinking about<br><br>371<br>00:22:24,400 --> 00:22:29,680<br>transitioning to a new role, I know you studied math in undergrad and then after you worked<br><br>372<br>00:22:29,680 --> 00:22:34,120<br>as an analyst for a couple of years, you ended up going back for your master's in analytics<br><br>373<br>00:22:34,120 --> 00:22:35,580<br>from Georgia Tech.<br><br>374<br>00:22:35,580 --> 00:22:40,080<br>And so what inspired you to jump back in and what did you gain from that experience?<br><br>375<br>00:22:40,080 --> 00:22:46,440<br>Yeah, so I actually had one more role that I left out of my intro because it's a lot<br><br>376<br>00:22:46,440 --> 00:22:47,440<br>of roles.<br><br>377<br>00:22:47,440 --> 00:22:52,860<br>When I was looking to move back to Atlanta, I accepted a contract position and I thought<br><br>378<br>00:22:52,860 --> 00:22:57,800<br>it was going to be analytics and it really wasn't and I really didn't like it.<br><br>379<br>00:22:57,800 --> 00:23:02,000<br>And I knew at the end of my contract, I wanted to do analytics.<br><br>380<br>00:23:02,000 --> 00:23:06,920<br>And I was like, gosh, how do I tell hiring managers that all I want to do is work with<br><br>381<br>00:23:06,920 --> 00:23:08,360<br>data?<br><br>382<br>00:23:08,360 --> 00:23:14,120<br>And I picked the Georgia Tech online master's in analytics for a couple different reasons.<br><br>383<br>00:23:14,120 --> 00:23:17,520<br>The first is it's completely online and flexible.<br><br>384<br>00:23:17,520 --> 00:23:19,000<br>It's not quite go at your own pace.<br><br>385<br>00:23:19,000 --> 00:23:24,320<br>There's deadlines for homeworks and exams, but you pretty much have a week anytime it's<br><br>386<br>00:23:24,320 --> 00:23:25,680<br>assigned to when it's due.<br><br>387<br>00:23:25,680 --> 00:23:26,960<br>So you can do it on your own.<br><br>388<br>00:23:26,960 --> 00:23:30,240<br>The videos are all recorded so you can watch them anytime.<br><br>389<br>00:23:30,240 --> 00:23:33,560<br>And so I knew I could do that part time while still keeping my job.<br><br>390<br>00:23:33,560 --> 00:23:36,640<br>Well, I mean, the first reason was really I wanted to get back into analytics.<br><br>391<br>00:23:36,640 --> 00:23:38,600<br>The second was it was part time.<br><br>392<br>00:23:38,600 --> 00:23:40,360<br>And the third was it's really cheap.<br><br>393<br>00:23:40,360 --> 00:23:46,880<br>I did the whole program about over three years and the whole thing was around $12,000.<br><br>394<br>00:23:46,880 --> 00:23:50,760<br>And Home Depot and Atlassian have very generous tuition reimbursement programs.<br><br>395<br>00:23:50,760 --> 00:23:53,020<br>So I paid for less than half of it myself.<br><br>396<br>00:23:53,020 --> 00:23:57,040<br>And I will say having that on my resume really helped with interviews.<br><br>397<br>00:23:57,040 --> 00:24:02,000<br>A lot of people saw it as a signal that I really was passionate about analytics.<br><br>398<br>00:24:02,000 --> 00:24:07,080<br>And taking the classes helped me in my interviews, but also executing on the job.<br><br>399<br>00:24:07,080 --> 00:24:11,920<br>I started taking classes and I was able to implement the things I was learning in class<br><br>400<br>00:24:11,920 --> 00:24:16,760<br>right away to my work, which I think was really great and really helped advance my career<br><br>401<br>00:24:16,760 --> 00:24:18,420<br>as well.<br><br>402<br>00:24:18,420 --> 00:24:21,480<br>The other thing I gained from it is the network.<br><br>403<br>00:24:21,480 --> 00:24:25,680<br>Speaking of those communities that we were talking about, there's a Georgia Tech online<br><br>404<br>00:24:25,680 --> 00:24:31,160<br>master's in analytics Slack community that's only for GTOMSA students.<br><br>405<br>00:24:31,160 --> 00:24:33,680<br>And through that Slack community, I've made friends.<br><br>406<br>00:24:33,680 --> 00:24:39,200<br>I found the jobs that I'm in right now and I sound back fills for when I leave positions<br><br>407<br>00:24:39,200 --> 00:24:42,560<br>to make sure that my teams have someone to fill it when I leave as well.<br><br>408<br>00:24:42,560 --> 00:24:44,960<br>So the Slack channel is absolutely amazing.<br><br>409<br>00:24:44,960 --> 00:24:50,680<br>But yeah, I mean, I really did it just to get back into analytics and ended up going<br><br>410<br>00:24:50,680 --> 00:24:53,560<br>through the whole program and finishing it out.<br><br>411<br>00:24:53,560 --> 00:24:54,720<br>That's awesome.<br><br>412<br>00:24:54,720 --> 00:24:59,640<br>So as you made that transition, you also made the transition from analytics from an analyst<br><br>413<br>00:24:59,640 --> 00:25:02,220<br>role to a data scientist role.<br><br>414<br>00:25:02,220 --> 00:25:07,840<br>Do you think the masters helped you make that transition and what else encouraged you to<br><br>415<br>00:25:07,840 --> 00:25:08,840<br>make that move?<br><br>416<br>00:25:08,840 --> 00:25:10,840<br>Yeah, that's a good question.<br><br>417<br>00:25:10,840 --> 00:25:16,120<br>I will say, I don't think you need a master's to advance your career.<br><br>418<br>00:25:16,120 --> 00:25:20,040<br>I was told pretty early on in my career that you can sort of think of a master's as like<br><br>419<br>00:25:20,040 --> 00:25:22,920<br>one to three years of work experience.<br><br>420<br>00:25:22,920 --> 00:25:25,240<br>These are things you can learn on the job.<br><br>421<br>00:25:25,240 --> 00:25:28,320<br>It just sort of helps accelerate your career.<br><br>422<br>00:25:28,320 --> 00:25:33,320<br>I don't know if my shift from analytics to data science was necessarily intentional,<br><br>423<br>00:25:33,320 --> 00:25:39,140<br>but what I found was the work that I had been doing in analytics kept shifting over to data<br><br>424<br>00:25:39,140 --> 00:25:40,140<br>science.<br><br>425<br>00:25:40,140 --> 00:25:44,840<br>When I moved off my analytics team on the search team at Home Depot, within three months,<br><br>426<br>00:25:44,840 --> 00:25:47,820<br>they actually changed all those titles to data scientists.<br><br>427<br>00:25:47,820 --> 00:25:52,200<br>And when I moved off the merchandise execution team at Home Depot to Atlassian for my first<br><br>428<br>00:25:52,200 --> 00:25:56,760<br>data scientist position, they then also broke that analytics team in half and made half<br><br>429<br>00:25:56,760 --> 00:25:58,960<br>them data scientists and half them analysts.<br><br>430<br>00:25:58,960 --> 00:26:04,160<br>I think that transition is sort of naturally happening with a lot of people.<br><br>431<br>00:26:04,160 --> 00:26:08,800<br>As you advance your career, you're going to be using some of these data science techniques<br><br>432<br>00:26:08,800 --> 00:26:11,840<br>in your analytics to be solving problems.<br><br>433<br>00:26:11,840 --> 00:26:15,920<br>I think it's a combination of, yeah, my skill set grew through this master's in analytics<br><br>434<br>00:26:15,920 --> 00:26:20,360<br>from Georgia Tech, but also the industry's kind of changing the lines of blurring between<br><br>435<br>00:26:20,360 --> 00:26:22,200<br>analysts and data scientists.<br><br>436<br>00:26:22,200 --> 00:26:26,960<br>And so it sort of was a natural progression for me as well.<br><br>437<br>00:26:26,960 --> 00:26:28,240<br>That makes a lot of sense.<br><br>438<br>00:26:28,240 --> 00:26:33,000<br>A lot of roles that are data analyst or data scientist kind of actually fit more in the<br><br>439<br>00:26:33,000 --> 00:26:37,980<br>middle and you are doing analytics work, you are doing data science work, but it really<br><br>440<br>00:26:37,980 --> 00:26:42,800<br>can almost blur if you're on the right kind of team, especially if it's a more limited<br><br>441<br>00:26:42,800 --> 00:26:45,520<br>member team, just because you need people to fill those gaps.<br><br>442<br>00:26:45,520 --> 00:26:49,260<br>I've kind of seen a new title more recently that's called analytics scientist.<br><br>443<br>00:26:49,260 --> 00:26:52,800<br>And I feel like that actually might be in the middle of that.<br><br>444<br>00:26:52,800 --> 00:26:59,080<br>I'm seeing a lot more data science, data analytics related job titles that might be defining<br><br>445<br>00:26:59,080 --> 00:27:03,480<br>that divide a little bit more, but we'll have to see as that progresses.<br><br>446<br>00:27:03,480 --> 00:27:07,540<br>Yeah, I think people are trying to figure out the right titles.<br><br>447<br>00:27:07,540 --> 00:27:08,540<br>I think there's so many.<br><br>448<br>00:27:08,540 --> 00:27:10,520<br>I mean, there's analytics engineer.<br><br>449<br>00:27:10,520 --> 00:27:14,320<br>I saw on LinkedIn someone saying, you know, maybe we should make a business scientist<br><br>450<br>00:27:14,320 --> 00:27:15,320<br>role.<br><br>451<br>00:27:15,320 --> 00:27:21,280<br>I think what I do instead of looking at job titles is I look at job descriptions to see<br><br>452<br>00:27:21,280 --> 00:27:23,280<br>what skills they're looking for.<br><br>453<br>00:27:23,280 --> 00:27:24,800<br>It takes a lot more time.<br><br>454<br>00:27:24,800 --> 00:27:29,400<br>It really does, but it helps figure out the right role.<br><br>455<br>00:27:29,400 --> 00:27:33,160<br>I think another thing that's important to keep in mind is one thing they talked about<br><br>456<br>00:27:33,160 --> 00:27:36,840<br>at the last Cinalop is building balanced teams.<br><br>457<br>00:27:36,840 --> 00:27:41,960<br>And so I feel like it's really good to have someone who spikes more in analytics, you<br><br>458<br>00:27:41,960 --> 00:27:46,920<br>know, quick and dirty problem solving, being able to pull SQL, likes talking with stakeholders<br><br>459<br>00:27:46,920 --> 00:27:52,600<br>and also having someone on the team who leans more data science, who enjoys that heads down<br><br>460<br>00:27:52,600 --> 00:27:58,660<br>work, likes to build more complex statistically rigorous models because having a whole team<br><br>461<br>00:27:58,660 --> 00:28:04,140<br>of one of those people, like they'll get work done, they'll add good value, but having both<br><br>462<br>00:28:04,140 --> 00:28:08,000<br>of those kinds of people on the team, they'll help push and grow each other.<br><br>463<br>00:28:08,000 --> 00:28:12,720<br>They'll also learn from each other and if one person doesn't like doing something, the<br><br>464<br>00:28:12,720 --> 00:28:16,880<br>other person might enjoy it and you sort of get to do more of the work that you enjoy<br><br>465<br>00:28:16,880 --> 00:28:20,880<br>and less of the work you don't enjoy because that is something someone else enjoys too.<br><br>466<br>00:28:20,880 --> 00:28:25,880<br>So I like teams where the titles sort of like ambiguous because then you get people more<br><br>467<br>00:28:25,880 --> 00:28:30,920<br>interested in model building, more interested in business stakeholder engagement.<br><br>468<br>00:28:30,920 --> 00:28:36,320<br>And yeah, so I'm okay that the titles are sort of wish washy right now because I think<br><br>469<br>00:28:36,320 --> 00:28:40,600<br>having a balance of interest is really valuable.<br><br>470<br>00:28:40,600 --> 00:28:45,040<br>I think that actually makes it easier to kind of position not even internally, but within<br><br>471<br>00:28:45,040 --> 00:28:46,680<br>your own team, right?<br><br>472<br>00:28:46,680 --> 00:28:51,440<br>Because if your role has a title like that, like you're saying, it makes it easier for<br><br>473<br>00:28:51,440 --> 00:28:56,160<br>you to just take on more of those responsibilities or just shift a little bit into something<br><br>474<br>00:28:56,160 --> 00:28:58,760<br>that's also considered that responsibility.<br><br>475<br>00:28:58,760 --> 00:29:03,520<br>Yeah, and figure out if you even like it, you know, sometimes you want the shiny new<br><br>476<br>00:29:03,520 --> 00:29:08,360<br>title and you don't and you realize maybe you don't actually enjoy that type of work.<br><br>477<br>00:29:08,360 --> 00:29:12,800<br>So I think being able to dabble and try and meet people with different interests and skill<br><br>478<br>00:29:12,800 --> 00:29:16,920<br>sets is a great way to figure out like what you actually want to do.<br><br>479<br>00:29:16,920 --> 00:29:21,160<br>Yeah, I think putting yourself out there like the ways you've mentioned just to kind of<br><br>480<br>00:29:21,160 --> 00:29:26,960<br>learn what's out there, how they look in different industries, how the same role might differ<br><br>481<br>00:29:26,960 --> 00:29:31,520<br>by responsibility just across teams, across industries, all sorts of things like that.<br><br>482<br>00:29:31,520 --> 00:29:37,220<br>There is a lot of variation out there and until you know it's there and you see it,<br><br>483<br>00:29:37,220 --> 00:29:41,320<br>you kind of don't really know what area you want to be, you want to focus on.<br><br>484<br>00:29:41,320 --> 00:29:43,080<br>Yeah, yeah, for sure.<br><br>485<br>00:29:43,080 --> 00:29:46,840<br>I mean, there's been so much variation between all of my roles.<br><br>486<br>00:29:46,840 --> 00:29:50,560<br>It is crazy how many different things you can do out there.<br><br>487<br>00:29:50,560 --> 00:29:55,060<br>Yeah, and speaking of putting yourself out there, one of the ways that you have done<br><br>488<br>00:29:55,060 --> 00:29:58,400<br>it in the last couple of years is getting started with public speaking.<br><br>489<br>00:29:58,400 --> 00:30:01,080<br>So how and why did you get started with that?<br><br>490<br>00:30:01,080 --> 00:30:04,760<br>Yeah, public speaking is a great way to get yourself out there.<br><br>491<br>00:30:04,760 --> 00:30:08,560<br>You get to go to conferences and meet a ton of people.<br><br>492<br>00:30:08,560 --> 00:30:13,640<br>So I actually started public speaking because I attended a conference as a participant.<br><br>493<br>00:30:13,640 --> 00:30:17,760<br>The conference is called Measure Camp and the whole idea of Measure Camp is there's<br><br>494<br>00:30:17,760 --> 00:30:22,880<br>no agenda until the conference starts and anyone can sign up to speak as long as there<br><br>495<br>00:30:22,880 --> 00:30:27,680<br>is an open time slot and an open room or video room since it was remote available.<br><br>496<br>00:30:27,680 --> 00:30:32,400<br>I was not planning on speaking, just planning on meeting people and I noticed a topic about<br><br>497<br>00:30:32,400 --> 00:30:38,680<br>halfway through the day that Marissa Goldsmith put on the agenda and it was to lead a discussion<br><br>498<br>00:30:38,680 --> 00:30:45,120<br>about why 50% of the participants at the conference were women, but only 20% of the people who<br><br>499<br>00:30:45,120 --> 00:30:49,560<br>signed up to speak were, despite anyone being able to sign up at any point.<br><br>500<br>00:30:49,560 --> 00:30:53,360<br>Right before that, I grabbed a couple of books that I knew statistics from, I pulled them<br><br>501<br>00:30:53,360 --> 00:30:54,360<br>out.<br><br>502<br>00:30:54,360 --> 00:30:59,000<br>During that conversation, we talked about data, we talked about why each one of us chose<br><br>503<br>00:30:59,000 --> 00:31:04,720<br>not to speak, and we talked about what things the conference or we could do for each other<br><br>504<br>00:31:04,720 --> 00:31:08,740<br>to encourage more women to speak at future events.<br><br>505<br>00:31:08,740 --> 00:31:13,320<br>And there I opened my mouth and I gave an open commitment that I would speak at the<br><br>506<br>00:31:13,320 --> 00:31:19,040<br>next conference that I was able to, which I thought no one would remember.<br><br>507<br>00:31:19,040 --> 00:31:20,560<br>It turns out that's not true.<br><br>508<br>00:31:20,560 --> 00:31:25,440<br>Dylan Lewis remembered and he messaged me a couple months later and encouraged me to<br><br>509<br>00:31:25,440 --> 00:31:28,120<br>apply to speak at a conference.<br><br>510<br>00:31:28,120 --> 00:31:33,880<br>I came up with so many excuses, but after his relentless encouragement and a few sleepless<br><br>511<br>00:31:33,880 --> 00:31:38,400<br>nights from anxiety, I applied to speak and I got it.<br><br>512<br>00:31:38,400 --> 00:31:42,360<br>And after that talk, I was approached by someone else to speak at their conference and I've<br><br>513<br>00:31:42,360 --> 00:31:48,120<br>just been speaking more and more and my confidence has grown tremendously.<br><br>514<br>00:31:48,120 --> 00:31:53,200<br>And as a shameless plug, I will be speaking at the Marketing Analytics Summit in Las Vegas<br><br>515<br>00:31:53,200 --> 00:31:56,160<br>in June, June 19th through the 22nd.<br><br>516<br>00:31:56,160 --> 00:31:58,920<br>So please check it out.<br><br>517<br>00:31:58,920 --> 00:32:02,720<br>We will absolutely link that so people can check it out and hopefully attend.<br><br>518<br>00:32:02,720 --> 00:32:06,800<br>I do want to say that Measure Camp is absolutely so fun.<br><br>519<br>00:32:06,800 --> 00:32:08,880<br>And if you ever, it's awesome.<br><br>520<br>00:32:08,880 --> 00:32:11,960<br>If you ever have a chance to attend, it's free.<br><br>521<br>00:32:11,960 --> 00:32:16,400<br>It's like she said, you sign up the day of, it's almost like a bunch of lightning talks<br><br>522<br>00:32:16,400 --> 00:32:17,560<br>that are full length talks.<br><br>523<br>00:32:17,560 --> 00:32:20,880<br>You sign up the day of, you can speak on any topic.<br><br>524<br>00:32:20,880 --> 00:32:24,580<br>You don't know who's going to be there speaking on what until you get there and you see the<br><br>525<br>00:32:24,580 --> 00:32:26,140<br>board all filled out.<br><br>526<br>00:32:26,140 --> 00:32:31,900<br>It's a really fun experience and it's a very, I feel like low stress way to start public<br><br>527<br>00:32:31,900 --> 00:32:33,560<br>speaking just because.<br><br>528<br>00:32:33,560 --> 00:32:34,560<br>Yeah.<br><br>529<br>00:32:34,560 --> 00:32:35,560<br>Yeah.<br><br>530<br>00:32:35,560 --> 00:32:38,480<br>And that's when I thought I was going to get my first talk because I was like, oh, that's<br><br>531<br>00:32:38,480 --> 00:32:39,520<br>so low stress.<br><br>532<br>00:32:39,520 --> 00:32:44,840<br>And the talks, like some of them are really big speakers who talk at conferences, who<br><br>533<br>00:32:44,840 --> 00:32:47,640<br>use it as a way to like pitch it or try a new talk.<br><br>534<br>00:32:47,640 --> 00:32:50,680<br>And other talks are just like, you know, small round discussions.<br><br>535<br>00:32:50,680 --> 00:32:54,960<br>They usually do like a data therapy session where like everyone just like complains about<br><br>536<br>00:32:54,960 --> 00:32:55,960<br>work.<br><br>537<br>00:32:55,960 --> 00:33:00,480<br>I mean, there's some like really chill ones, some really technical ones, but it's just<br><br>538<br>00:33:00,480 --> 00:33:03,600<br>a great way to meet other data people.<br><br>539<br>00:33:03,600 --> 00:33:08,420<br>It really attracts the data enthusiasts because it's really low pressure.<br><br>540<br>00:33:08,420 --> 00:33:09,420<br>It's free.<br><br>541<br>00:33:09,420 --> 00:33:10,420<br>You don't know what's going on.<br><br>542<br>00:33:10,420 --> 00:33:12,340<br>You don't know who's speaking in advance.<br><br>543<br>00:33:12,340 --> 00:33:14,580<br>You're not paying for a ticket to a conference.<br><br>544<br>00:33:14,580 --> 00:33:16,120<br>It's usually on a Saturday.<br><br>545<br>00:33:16,120 --> 00:33:21,040<br>So I feel like the people you meet there truly want to be there, truly want to learn and<br><br>546<br>00:33:21,040 --> 00:33:26,200<br>want to just kind of be able to chat and meet other people who are in data and analytics<br><br>547<br>00:33:26,200 --> 00:33:28,600<br>and just kind of want to have a good time.<br><br>548<br>00:33:28,600 --> 00:33:29,600<br>Yeah.<br><br>549<br>00:33:29,600 --> 00:33:30,600<br>Yeah.<br><br>550<br>00:33:30,600 --> 00:33:33,560<br>I will say also, I've never attended a bad conference.<br><br>551<br>00:33:33,560 --> 00:33:37,240<br>MeasureCamp is particularly fun, but if there isn't one in your area where you can't make<br><br>552<br>00:33:37,240 --> 00:33:42,000<br>a Saturday work, like go out there and go to a conference because you're going to meet<br><br>553<br>00:33:42,000 --> 00:33:44,200<br>amazing people.<br><br>554<br>00:33:44,200 --> 00:33:45,200<br>That is absolutely true.<br><br>555<br>00:33:45,200 --> 00:33:51,080<br>The best part of conferences are often networking, especially if it's in an area you don't usually<br><br>556<br>00:33:51,080 --> 00:33:54,600<br>find yourself in, if it's not near where you live or if you're meeting people that are<br><br>557<br>00:33:54,600 --> 00:33:57,400<br>coming from different areas that you wouldn't meet typically.<br><br>558<br>00:33:57,400 --> 00:34:01,440<br>It's just a really good way to enhance your perspective and meet other people who make<br><br>559<br>00:34:01,440 --> 00:34:05,160<br>you better just by being able to teach you new things.<br><br>560<br>00:34:05,160 --> 00:34:06,160<br>Yeah.<br><br>561<br>00:34:06,160 --> 00:34:11,560<br>I think also with the pandemic, a lot of conferences have gone online or hybrid.<br><br>562<br>00:34:11,560 --> 00:34:15,680<br>It's a great opportunity to learn more things and see more presentations.<br><br>563<br>00:34:15,680 --> 00:34:20,960<br>They're a little harder to network, but honestly, it is the best part about conferences is being<br><br>564<br>00:34:20,960 --> 00:34:24,020<br>able to meet so many new people.<br><br>565<br>00:34:24,020 --> 00:34:30,120<br>When I attend virtual conferences, I put a conscious effort into participating in the<br><br>566<br>00:34:30,120 --> 00:34:36,360<br>chat or the Slack channel or emailing speakers afterward that I really connected with to<br><br>567<br>00:34:36,360 --> 00:34:39,680<br>let them know because the content's great.<br><br>568<br>00:34:39,680 --> 00:34:40,680<br>Don't get me wrong.<br><br>569<br>00:34:40,680 --> 00:34:44,560<br>I've learned so much from conferences, but it's really those connections and discussions<br><br>570<br>00:34:44,560 --> 00:34:48,400<br>about the conferences that last a lot longer.<br><br>571<br>00:34:48,400 --> 00:34:49,800<br>Virtual conferences are good too.<br><br>572<br>00:34:49,800 --> 00:34:55,760<br>Just know that it takes effort to build those relationships from attending those as well.<br><br>573<br>00:34:55,760 --> 00:34:56,760<br>That's absolutely true.<br><br>574<br>00:34:56,760 --> 00:34:59,120<br>I feel like you're very good at networking.<br><br>575<br>00:34:59,120 --> 00:35:03,820<br>I know you have an article on networking one-on-one, so I'm definitely going to link that as well<br><br>576<br>00:35:03,820 --> 00:35:09,080<br>because the tips you said just during this podcast are already amazing, but I know you<br><br>577<br>00:35:09,080 --> 00:35:14,600<br>have more amazing tips in that article that people can definitely benefit from.<br><br>578<br>00:35:14,600 --> 00:35:15,920<br>Networking is hard.<br><br>579<br>00:35:15,920 --> 00:35:19,520<br>It's a skill that I have practiced over time.<br><br>580<br>00:35:19,520 --> 00:35:23,200<br>I'm always working on it, but people make it look easy.<br><br>581<br>00:35:23,200 --> 00:35:24,200<br>It's not.<br><br>582<br>00:35:24,200 --> 00:35:25,200<br>It's hard.<br><br>583<br>00:35:25,200 --> 00:35:26,200<br>Put effort into it.<br><br>584<br>00:35:26,200 --> 00:35:29,040<br>I swear it'll pay off.<br><br>585<br>00:35:29,040 --> 00:35:31,360<br>It's a tremendous resource.<br><br>586<br>00:35:31,360 --> 00:35:37,160<br>Speaking of resources, I like to ask everyone, what is one resource that you feel has helped<br><br>587<br>00:35:37,160 --> 00:35:40,800<br>you in your career that you think might help others who are listening?<br><br>588<br>00:35:40,800 --> 00:35:46,680<br>I'm going to sound like a broken record, but I think building your network of people is<br><br>589<br>00:35:46,680 --> 00:35:50,300<br>the most important thing because people help you with so much.<br><br>590<br>00:35:50,300 --> 00:35:55,400<br>They help you with finding a new job, figuring out the best resources to solve a problem,<br><br>591<br>00:35:55,400 --> 00:35:58,240<br>telling you about conferences, and just fun to talk to.<br><br>592<br>00:35:58,240 --> 00:36:03,560<br>I've personally found my data people through Slack communities, specifically the Measure<br><br>593<br>00:36:03,560 --> 00:36:09,040<br>Chat community, the Data Angels Slack community, and the GTO MSA Slack community.<br><br>594<br>00:36:09,040 --> 00:36:14,840<br>But there's other Slack places like Locally Optimistic, DBT Slack, or there's communities<br><br>595<br>00:36:14,840 --> 00:36:17,880<br>on Discord, LinkedIn, Medium, Twitter.<br><br>596<br>00:36:17,880 --> 00:36:19,920<br>I'm sure other places I haven't even heard of.<br><br>597<br>00:36:19,920 --> 00:36:24,440<br>I think there's Data TikTok now, which I am not a part of, but it exists.<br><br>598<br>00:36:24,440 --> 00:36:28,840<br>So, don't feel like you have to move places or put a lot of effort into it.<br><br>599<br>00:36:28,840 --> 00:36:32,600<br>Find your community where you spend time on the internet.<br><br>600<br>00:36:32,600 --> 00:36:37,920<br>There are absolutely data communities everywhere, and for almost every niche you can probably<br><br>601<br>00:36:37,920 --> 00:36:40,360<br>imagine within data and analytics.<br><br>602<br>00:36:40,360 --> 00:36:43,200<br>Like you said, you don't have to find those in person.<br><br>603<br>00:36:43,200 --> 00:36:46,680<br>If you aren't somewhere, there are a lot of in-person meetups.<br><br>604<br>00:36:46,680 --> 00:36:51,760<br>There's online communities that you could have a similar experience with and meet people<br><br>605<br>00:36:51,760 --> 00:36:52,760<br>through.<br><br>606<br>00:36:52,760 --> 00:36:56,680<br>So, before we wrap up, how can our listeners keep up with you?<br><br>607<br>00:36:56,680 --> 00:36:59,880<br>Yeah, you can follow me on LinkedIn or Medium.<br><br>608<br>00:36:59,880 --> 00:37:04,960<br>I'm also very active on the Measure Chat Slack and the Data Angels Slack community, which<br><br>609<br>00:37:04,960 --> 00:37:08,300<br>I think we can link in the show notes for how to join.<br><br>610<br>00:37:08,300 --> 00:37:09,300<br>We absolutely can.<br><br>611<br>00:37:09,300 --> 00:37:11,260<br>So, thank you so much for joining us, Riesling.<br><br>612<br>00:37:11,260 --> 00:37:12,760<br>This was a really awesome talk.<br><br>613<br>00:37:12,760 --> 00:37:16,920<br>I learned a lot, and I know our listeners will also really benefit from listening to<br><br>614<br>00:37:16,920 --> 00:37:18,880<br>what you've had to say.<br><br>615<br>00:37:18,880 --> 00:37:19,880<br>Thanks so much, Lauren.<br><br>616<br>00:37:19,880 --> 00:37:41,240<br>I had a ton of fun chatting.<br><br>