1 00:00:00,000 --> 00:00:20,880 Welcome to Level Up Academy Podcasts, where we explore a diverse set of skills that can 2 00:00:20,880 --> 00:00:23,740 be applied across various industries and professions. 3 00:00:23,740 --> 00:00:27,560 Each episode will deep dive into the world of transferable skills, discussing topics 4 00:00:27,560 --> 00:00:30,680 like communication, problem solving, critical thinking, and more. 5 00:00:30,680 --> 00:00:35,000 Join us as we speak with experts in different fields and share stories of individuals who 6 00:00:35,000 --> 00:00:39,080 have successfully transferred their skills from one industry to another. 7 00:00:39,080 --> 00:00:42,320 Whether you are a recent grad, a mid-career professional, or someone looking to make a 8 00:00:42,320 --> 00:00:46,480 career change, this podcast is for you. 9 00:00:46,480 --> 00:00:50,440 So sit back, relax, and let's discover how you can leverage your existing skills to 10 00:00:50,440 --> 00:00:52,640 excel in any industry. 11 00:00:52,640 --> 00:00:54,520 Welcome to Level Up Academy Podcasts. 12 00:00:54,520 --> 00:01:00,120 This is your host, Dr. Leland, a serial educator, an opportunities designer, and a compassionate 13 00:01:00,120 --> 00:01:03,120 leader. 14 00:01:03,120 --> 00:01:06,040 Hello Level Up listeners. 15 00:01:06,040 --> 00:01:09,280 This is your host, Dr. Leland, from Level Up. 16 00:01:09,280 --> 00:01:13,520 Today, I have a very special guest. 17 00:01:13,520 --> 00:01:14,520 Introduce yourself. 18 00:01:14,520 --> 00:01:20,760 Hi, Kary Ann Gulliver, otherwise known as America's Franchise Matchmaker. 19 00:01:20,760 --> 00:01:21,760 Awesome. 20 00:01:21,760 --> 00:01:27,320 Ms. Gulliver, actually, Kary Ann, can you tell me a little bit about yourself? 21 00:01:27,320 --> 00:01:31,120 Go back, I would say, 10, 20 years ago. 22 00:01:31,120 --> 00:01:32,840 How did you get here today? 23 00:01:32,840 --> 00:01:36,320 Yeah, that's a great question. 24 00:01:36,320 --> 00:01:39,880 My story is unlike any other people's story. 25 00:01:39,880 --> 00:01:43,680 None of it actually was planned. 26 00:01:43,680 --> 00:01:48,000 But I think sometimes best things in life happen unplanned. 27 00:01:48,000 --> 00:01:56,520 And so I would say over 20 years ago, where I was, I worked with a lot of startup companies. 28 00:01:56,520 --> 00:02:01,600 And I really thrived in that environment, was in sales and marketing. 29 00:02:01,600 --> 00:02:06,520 And I love startups because it was obviously a new challenge every day. 30 00:02:06,520 --> 00:02:11,240 We were building something from scratch, and we were nurturing it and taking it out to 31 00:02:11,240 --> 00:02:12,240 the market. 32 00:02:12,240 --> 00:02:17,000 But the problem was, is there was too many stops with the startups, if you know what 33 00:02:17,000 --> 00:02:18,000 I mean. 34 00:02:18,000 --> 00:02:23,040 Because obviously I was not in control and didn't have the authority to make all the 35 00:02:23,040 --> 00:02:24,280 decisions. 36 00:02:24,280 --> 00:02:29,160 And there was always some, yeah, I was there to bring something up, and then there was 37 00:02:29,160 --> 00:02:33,120 a stop, and then there was a start later on, and then another stop. 38 00:02:33,120 --> 00:02:39,640 And so I literally found myself having dinner with friends and family, drinking some fine 39 00:02:39,640 --> 00:02:41,560 wine, eating some great food. 40 00:02:41,560 --> 00:02:45,400 And we were all sitting around having the conversation, what do we want to do when we 41 00:02:45,400 --> 00:02:46,400 grow up? 42 00:02:46,400 --> 00:02:50,000 And I'm sure that's something that's probably very familiar with a lot of people that might 43 00:02:50,000 --> 00:02:51,000 be listening. 44 00:02:51,000 --> 00:02:52,520 That is true. 45 00:02:52,520 --> 00:02:56,000 And then from there on that conversation, you're like, this is what I'm going to do. 46 00:02:56,000 --> 00:02:58,000 How did you stumble upon that? 47 00:02:58,000 --> 00:03:01,280 Yeah, it's kind of interesting. 48 00:03:01,280 --> 00:03:08,000 So my sister and my brother-in-law had just moved back from the East Coast. 49 00:03:08,000 --> 00:03:15,400 My brother-in-law up to that point had been a general manager for some high-end restaurants. 50 00:03:15,400 --> 00:03:21,200 And they are both obviously from Colorado as well, and they wanted to move back and 51 00:03:21,200 --> 00:03:23,560 get married and start a family. 52 00:03:23,560 --> 00:03:28,480 And so they sold everything that they owned except for what would fit in the small little 53 00:03:28,480 --> 00:03:35,760 trailer, and they drove all the way back to Colorado and got married and wanted to start 54 00:03:35,760 --> 00:03:38,160 a family sooner than later. 55 00:03:38,160 --> 00:03:42,280 And obviously being in the restaurant industry, for all you people that are familiar with 56 00:03:42,280 --> 00:03:45,560 that, you know how demanding that industry is. 57 00:03:45,560 --> 00:03:49,880 Nights, evenings, weekends, holidays, 90 plus hours a week. 58 00:03:49,880 --> 00:03:53,200 So my sister was like, honey, you got to find something. 59 00:03:53,200 --> 00:03:57,320 You got to find a new gig because I can't start a family by myself and I'm going to 60 00:03:57,320 --> 00:03:59,040 need your support. 61 00:03:59,040 --> 00:04:02,440 And so he was kind of in a transition. 62 00:04:02,440 --> 00:04:09,120 And my sister had been a teacher her previous life before she decided to move back to Colorado 63 00:04:09,120 --> 00:04:12,040 and really kind of focus on starting a family. 64 00:04:12,040 --> 00:04:17,480 And I had obviously been in one of those stopping phases with the startups. 65 00:04:17,480 --> 00:04:26,880 And so my brother and I said, I know we should start a swamp cooling repair and fix it business. 66 00:04:26,880 --> 00:04:30,080 Now I don't know how many people are familiar with swamp coolers. 67 00:04:30,080 --> 00:04:35,080 They're considered the poor man's air conditioning unit. 68 00:04:35,080 --> 00:04:37,840 They are on the rooftops of buildings. 69 00:04:37,840 --> 00:04:42,360 We love it here in Colorado where we have absolutely no humidity because it with water 70 00:04:42,360 --> 00:04:47,000 creates some moisture in the air for our dry air here. 71 00:04:47,000 --> 00:04:53,520 And he had worked on swamp coolers in various restaurants that he was a general manager 72 00:04:53,520 --> 00:04:56,120 fixing and repairing them. 73 00:04:56,120 --> 00:05:00,360 And their first house that they moved back to Colorado actually had a swamp cooler that 74 00:05:00,360 --> 00:05:02,720 he had to maintain. 75 00:05:02,720 --> 00:05:08,880 And so my first response was, okay, cut him off, he said too much wine to drink. 76 00:05:08,880 --> 00:05:11,880 You know, like, what are you talking about? 77 00:05:11,880 --> 00:05:15,280 He's like, no, seriously, he's like, it's going to be great. 78 00:05:15,280 --> 00:05:19,200 And we're going to call it swamp boy. 79 00:05:19,200 --> 00:05:22,160 And literally we started talking more and more about it. 80 00:05:22,160 --> 00:05:25,560 And following Sunday we put an ad in the paper. 81 00:05:25,560 --> 00:05:35,440 This is back in the late 90s, 1990s, 96, 97, and call swamp boy for your maintenance and 82 00:05:35,440 --> 00:05:36,880 repair for your swamp cooler. 83 00:05:36,880 --> 00:05:40,000 And by golly on Monday morning, the phone started ringing. 84 00:05:40,000 --> 00:05:41,000 No joke. 85 00:05:41,000 --> 00:05:42,000 Wow. 86 00:05:42,000 --> 00:05:43,000 No joke. 87 00:05:43,000 --> 00:05:45,680 And so nothing doing. 88 00:05:45,680 --> 00:05:52,800 My brother in law had to have my sister, you know, embroidery, a name tag swamp boy on 89 00:05:52,800 --> 00:05:56,680 these, you know, I don't know this jumpsuit thing that he wore. 90 00:05:56,680 --> 00:05:59,600 I mean, he's all about, you know, details. 91 00:05:59,600 --> 00:06:04,720 And he's very charismatic personality and so the phone was ringing, scheduling, sending 92 00:06:04,720 --> 00:06:07,920 it and sending him out to these appointments. 93 00:06:07,920 --> 00:06:12,040 And over time, and we were literally, let me tell you, we were literally running this 94 00:06:12,040 --> 00:06:14,480 business out of the basement of our house. 95 00:06:14,480 --> 00:06:15,480 Right. 96 00:06:15,480 --> 00:06:18,840 Because I mean, yeah, no, any different. 97 00:06:18,840 --> 00:06:23,040 So one day he came back to the basement and he said, carry on. 98 00:06:23,040 --> 00:06:24,040 Hi. 99 00:06:24,040 --> 00:06:27,800 I don't know what's going on out there, but nobody can seem to get anybody to show up 100 00:06:27,800 --> 00:06:28,800 to do anything. 101 00:06:28,800 --> 00:06:29,800 I said, what are you talking about? 102 00:06:29,800 --> 00:06:35,160 He's like, well, on my last appointment, you know, this woman wanted me to, she wanted 103 00:06:35,160 --> 00:06:37,040 me to do some corporate trading. 104 00:06:37,040 --> 00:06:39,640 She wanted me, you know, to fix this and fix that. 105 00:06:39,640 --> 00:06:42,960 And this just kept happening over and over and over. 106 00:06:42,960 --> 00:06:47,360 So we literally, and again, back in the late 90s, there was no such thing as a no call 107 00:06:47,360 --> 00:06:48,360 list. 108 00:06:48,360 --> 00:06:49,360 Yeah. 109 00:06:49,360 --> 00:06:50,360 You literally got the phone book. 110 00:06:50,360 --> 00:06:51,360 Yeah. 111 00:06:51,360 --> 00:06:55,360 The page was so tough, you know, because those were, remember when they used to just, yeah, 112 00:06:55,360 --> 00:06:58,000 bribe by and throw in your driveway? 113 00:06:58,000 --> 00:06:59,000 Yeah. 114 00:06:59,000 --> 00:07:00,000 Big thick book. 115 00:07:00,000 --> 00:07:01,000 Yeah. 116 00:07:01,000 --> 00:07:02,000 There you go. 117 00:07:02,000 --> 00:07:03,000 There's your world, right? 118 00:07:03,000 --> 00:07:08,360 Because there were very limited internet events, I think. 119 00:07:08,360 --> 00:07:13,360 And so we literally called 300 and I don't know how many people in the white pages, 120 00:07:13,360 --> 00:07:18,640 like, hey, you know, ringing, do you want to have a handyman service? 121 00:07:18,640 --> 00:07:21,880 You know, what are the types of things that you would want them to do? 122 00:07:21,880 --> 00:07:23,280 How much would you be willing to pay? 123 00:07:23,280 --> 00:07:28,120 Because time and time again, people, our community, we were listening. 124 00:07:28,120 --> 00:07:32,440 Our community was telling us, we can't get anyone to show up to do these things. 125 00:07:32,440 --> 00:07:33,440 And you're here. 126 00:07:33,440 --> 00:07:35,240 Can you please do them? 127 00:07:35,240 --> 00:07:41,720 So that, so our swamp cooling repair and fix it business literally morphed into a full 128 00:07:41,720 --> 00:07:47,120 blown handyman business because we wanted to provide a solution to the problem that 129 00:07:47,120 --> 00:07:49,800 our community was telling us they were having, right? 130 00:07:49,800 --> 00:07:51,560 That's what every good business does. 131 00:07:51,560 --> 00:07:58,080 So then we needed more people to go out to the home. 132 00:07:58,080 --> 00:08:01,880 So we were interviewing trades people. 133 00:08:01,880 --> 00:08:07,880 So in the basement, we had this bathroom, which really encompasses pretty much everything 134 00:08:07,880 --> 00:08:09,880 you need for a handyman, right? 135 00:08:09,880 --> 00:08:10,880 Right. 136 00:08:10,880 --> 00:08:15,560 So we go in there and break something or break a couple of things. 137 00:08:15,560 --> 00:08:18,960 And then if they couldn't fix it, we knew we shouldn't be interviewing them. 138 00:08:18,960 --> 00:08:19,960 Yeah. 139 00:08:19,960 --> 00:08:20,960 You're like, bye. 140 00:08:20,960 --> 00:08:21,960 Yeah. 141 00:08:21,960 --> 00:08:25,920 So we would do that. 142 00:08:25,920 --> 00:08:27,560 We ran background checks. 143 00:08:27,560 --> 00:08:29,560 We kept hiring more people. 144 00:08:29,560 --> 00:08:37,440 Some of the, some of the people from the restaurants that my brother in law left, we're calling 145 00:08:37,440 --> 00:08:39,320 going, what do you, what do you got going on? 146 00:08:39,320 --> 00:08:40,320 We're getting burned out. 147 00:08:40,320 --> 00:08:42,480 We're like, you know, we want to try what you're doing. 148 00:08:42,480 --> 00:08:43,480 We're like, okay. 149 00:08:43,480 --> 00:08:51,280 So we carve out a territory for them in North Colorado or South Colorado or East Colorado 150 00:08:51,280 --> 00:08:54,960 and we'd be like, okay, we're going to send you all the materials and everything we did. 151 00:08:54,960 --> 00:08:58,040 Now go start hiring some craftsmen, call us if you have any issues. 152 00:08:58,040 --> 00:09:00,960 And we just kept duplicating and duplicating it. 153 00:09:00,960 --> 00:09:06,760 Someone came to us and said, you guys, I don't think about franchising your business. 154 00:09:06,760 --> 00:09:11,520 And we were like, what, what is that about? 155 00:09:11,520 --> 00:09:12,520 Right. 156 00:09:12,520 --> 00:09:18,240 So we learned about franchising and we got super excited because we were like, wow, we 157 00:09:18,240 --> 00:09:24,160 could literally duplicate our business, help other people happily escape corporate America 158 00:09:24,160 --> 00:09:31,440 and become business owners and create an asset they own, right? 159 00:09:31,440 --> 00:09:35,440 Be in charge of making all the decisions, make the majority of the margin because they're 160 00:09:35,440 --> 00:09:41,080 going to stop renting their time and talent to work for the man and they're going to start 161 00:09:41,080 --> 00:09:46,520 building wealth for themselves and maybe create a legacy for their children down the road. 162 00:09:46,520 --> 00:09:48,480 And why not? 163 00:09:48,480 --> 00:09:57,480 So in the latter part of 2001, we franchised our business and we were the top rated national 164 00:09:57,480 --> 00:10:00,720 handyman franchise for two decades. 165 00:10:00,720 --> 00:10:01,720 Wow. 166 00:10:01,720 --> 00:10:02,720 Crazy. 167 00:10:02,720 --> 00:10:03,720 Swamp boy. 168 00:10:03,720 --> 00:10:04,720 It started it. 169 00:10:04,720 --> 00:10:05,720 Okay. 170 00:10:05,720 --> 00:10:06,720 Like that is so amazing. 171 00:10:06,720 --> 00:10:07,720 We have people call us. 172 00:10:07,720 --> 00:10:08,720 We had, I had this couple call. 173 00:10:08,720 --> 00:10:11,720 Well, they, they sent an email and inquired and then they called from Ireland. 174 00:10:11,720 --> 00:10:12,720 Wow. 175 00:10:12,720 --> 00:10:13,720 Yeah. 176 00:10:13,720 --> 00:10:16,720 And they're like, we're in Ireland and we're coming to Colorado for our vacation because 177 00:10:16,720 --> 00:10:18,720 they take the whole summer off, right? 178 00:10:18,720 --> 00:10:19,720 They do it right. 179 00:10:19,720 --> 00:10:20,720 They don't just, yeah. 180 00:10:20,720 --> 00:10:21,720 Two weeks. 181 00:10:21,720 --> 00:10:22,720 Yeah. 182 00:10:22,720 --> 00:10:23,720 Yeah. 183 00:10:23,720 --> 00:10:24,720 Yeah. 184 00:10:24,720 --> 00:10:25,720 Yeah. 185 00:10:25,720 --> 00:10:26,720 Yeah. 186 00:10:26,720 --> 00:10:27,720 Yeah. 187 00:10:27,720 --> 00:10:28,720 Yeah. 188 00:10:28,720 --> 00:10:29,720 Yeah. 189 00:10:29,720 --> 00:10:30,720 Yeah. 190 00:10:30,720 --> 00:10:31,720 Yeah. 191 00:10:31,720 --> 00:10:32,720 Yeah. 192 00:10:32,720 --> 00:10:33,720 Yeah. 193 00:10:33,720 --> 00:10:38,720 And then like, we're going to come to Colorado and we want to meet you and we're like, fascinating. 194 00:10:38,720 --> 00:10:40,720 And sure enough, they came. 195 00:10:40,720 --> 00:10:42,720 They stayed for two weeks. 196 00:10:42,720 --> 00:10:44,720 They nearly drunk us all under the table. 197 00:10:44,720 --> 00:10:45,720 Well, yeah. 198 00:10:45,720 --> 00:10:46,720 Yeah. 199 00:10:46,720 --> 00:10:49,720 We were all having to take turns in the office. 200 00:10:49,720 --> 00:10:51,720 I cannot go out again. 201 00:10:51,720 --> 00:10:54,720 Somebody else has to go with Julia and Owen. 202 00:10:54,720 --> 00:10:56,720 This is ridiculous, right? 203 00:10:56,720 --> 00:10:58,720 And they were just lovely people, young. 204 00:10:58,720 --> 00:10:59,720 Yeah. 205 00:10:59,720 --> 00:11:02,720 And they were like, we want to open up our, your handyman business in Ireland. 206 00:11:02,720 --> 00:11:05,720 And we were like, that's really far away. 207 00:11:05,720 --> 00:11:06,720 Yeah. 208 00:11:06,720 --> 00:11:09,720 We're going to be able to support you. 209 00:11:09,720 --> 00:11:15,720 So we're like, we really think you need X more dollars of working capital and really 210 00:11:15,720 --> 00:11:18,720 kind of think more about this and, okay, goodbye. 211 00:11:18,720 --> 00:11:19,720 Right. 212 00:11:19,720 --> 00:11:24,720 Like, and, and we wave goodbye and let me just tell you a couple months later, Owen called 213 00:11:24,720 --> 00:11:28,720 and he said, I've got the extra working capital on Monday to go. 214 00:11:28,720 --> 00:11:29,720 It was crazy. 215 00:11:29,720 --> 00:11:34,720 Then the fight in the office was who gets to go to Ireland to open them up. 216 00:11:34,720 --> 00:11:35,720 Right. 217 00:11:35,720 --> 00:11:41,720 And let me tell you, they had, I think three or four kids being owners, built their family, 218 00:11:41,720 --> 00:11:43,720 built a great business in Ireland. 219 00:11:43,720 --> 00:11:44,720 It was just amazing. 220 00:11:44,720 --> 00:11:45,720 It was amazing. 221 00:11:45,720 --> 00:11:53,720 So three years ago, this last September, our franchise was acquired. 222 00:11:53,720 --> 00:11:58,720 It was acquired by Ace Hardware. 223 00:11:58,720 --> 00:11:59,720 Wow. 224 00:11:59,720 --> 00:12:00,720 Yeah. 225 00:12:00,720 --> 00:12:02,720 Ace Hardware. 226 00:12:02,720 --> 00:12:10,720 So before then, I'll, you know, rewind the tape a little bit. 227 00:12:10,720 --> 00:12:18,720 In 2006, being on the franchise or site with our handyman business, I realized, gosh, there 228 00:12:18,720 --> 00:12:24,720 are so many people out there that are intrigued by the idea of being a business owner and 229 00:12:24,720 --> 00:12:28,720 see that a franchise is a business in a box. 230 00:12:28,720 --> 00:12:33,220 The operations, the marketing, the technology, the training support, it's already done for 231 00:12:33,220 --> 00:12:34,220 you. 232 00:12:34,220 --> 00:12:37,720 You don't have to have this vision, create something from scratch. 233 00:12:37,720 --> 00:12:39,720 It's already done for you. 234 00:12:39,720 --> 00:12:44,720 But they leave it up to Google and friends and family to tell them which franchise to 235 00:12:44,720 --> 00:12:50,720 buy, which rarely yields in a good choice. 236 00:12:50,720 --> 00:12:58,720 And they, way too many people do not understand how to conduct proper due diligence on a franchise, 237 00:12:58,720 --> 00:12:59,720 right? 238 00:12:59,720 --> 00:13:00,720 Because it's an investment. 239 00:13:00,720 --> 00:13:03,720 It's like buying a house or a boat or a car. 240 00:13:03,720 --> 00:13:07,720 I mean, it's a big, big, huge decision. 241 00:13:07,720 --> 00:13:15,720 And so in 2006, I started my franchise consulting business because I felt as an entrepreneur, 242 00:13:15,720 --> 00:13:22,720 it is my responsibility to be seen and to be heard and to help guide people into becoming 243 00:13:22,720 --> 00:13:30,720 more educated prospective buyers on this type of investment decision, right, for their future. 244 00:13:30,720 --> 00:13:35,720 And so I started my consulting business in 2006. 245 00:13:35,720 --> 00:13:41,720 Our handyman business got acquired three years ago. 246 00:13:41,720 --> 00:13:47,720 And so I have separated and I've just been doing my consulting business full time. 247 00:13:47,720 --> 00:13:51,720 So I've been operating that since 2006. 248 00:13:51,720 --> 00:13:56,720 Sister and brother-in-law love them tons, but now they work for ACE. 249 00:13:56,720 --> 00:13:57,720 Wow. 250 00:13:57,720 --> 00:14:02,720 So they're the ACE handyman division. 251 00:14:02,720 --> 00:14:05,720 But here's what I can tell all the listeners. 252 00:14:05,720 --> 00:14:12,720 When you find success being a business owner, whether it's planned or not, whether it's 253 00:14:12,720 --> 00:14:17,720 with the franchise or just starting something from scratch, it's like the golden handcuffs 254 00:14:17,720 --> 00:14:21,720 when you find success. 255 00:14:21,720 --> 00:14:26,720 And I could never have another boss ever in my entire life, right? 256 00:14:26,720 --> 00:14:33,720 Because I'll work 15, 17 hours, but I'm doing it out of the love that I have in my soul. 257 00:14:33,720 --> 00:14:38,720 And I literally feel like I'm changing people's lives every day because business ownership, 258 00:14:38,720 --> 00:14:41,720 franchise ownership is not a bit for everyone. 259 00:14:41,720 --> 00:14:47,720 And through my journey of exploration that I take people through, it's their journey. 260 00:14:47,720 --> 00:14:49,720 I'm just simply their guide. 261 00:14:49,720 --> 00:14:51,720 They make all the decisions on this journey. 262 00:14:51,720 --> 00:14:57,720 But let me just tell you, when they make that decision, this is not the right path for me. 263 00:14:57,720 --> 00:14:59,720 I'm like, hallelujah, amen. 264 00:14:59,720 --> 00:15:00,720 This is a victory. 265 00:15:00,720 --> 00:15:01,720 And they're like, what? 266 00:15:01,720 --> 00:15:02,720 We thought you'd be mad. 267 00:15:02,720 --> 00:15:10,720 No, I'm so happy because now you know what you really need. 268 00:15:10,720 --> 00:15:15,720 And now you can find a different path that is going to fulfill you in franchising or 269 00:15:15,720 --> 00:15:17,720 business ownership, isn't it? 270 00:15:17,720 --> 00:15:26,720 So I feel like I can really help people navigate the franchise waters and connect them to some 271 00:15:26,720 --> 00:15:31,720 of the fastest growing, most successful franchises here in America and really help them understand 272 00:15:31,720 --> 00:15:37,720 who they are and what they need, their dreams, their wants, their needs, their wishes, what 273 00:15:37,720 --> 00:15:41,720 they hope to accomplish, their spend tolerance. 274 00:15:41,720 --> 00:15:44,720 So I am America's franchise matchmaker, right? 275 00:15:44,720 --> 00:15:50,720 So then my people that I work with go on some blind dates with some franchise matches and 276 00:15:50,720 --> 00:15:55,720 they have some courtship and they may not get to the altar at the end of the day because 277 00:15:55,720 --> 00:15:58,720 it really is meant to be a profitable business marriage. 278 00:15:58,720 --> 00:15:59,720 Yeah. 279 00:15:59,720 --> 00:16:07,720 And so that's really kind of how I ended up in franchising is from the basement days. 280 00:16:07,720 --> 00:16:08,720 I love it. 281 00:16:08,720 --> 00:16:14,720 More people get to the franchise and then getting acquired and being on the franchise 282 00:16:14,720 --> 00:16:19,720 or site realizing, whoa, whoa, whoa, whoa, whoa, there's way too many misguided people 283 00:16:19,720 --> 00:16:20,720 out there. 284 00:16:20,720 --> 00:16:25,720 You know, because a lot of people don't understand, there's a lot more to franchising than french 285 00:16:25,720 --> 00:16:26,720 fries. 286 00:16:26,720 --> 00:16:27,720 There is. 287 00:16:27,720 --> 00:16:28,720 Or coffee. 288 00:16:28,720 --> 00:16:29,720 Yeah. 289 00:16:29,720 --> 00:16:30,720 Or coffee. 290 00:16:30,720 --> 00:16:37,720 Yeah, there are amazing opportunities out there for people to either escape corporate 291 00:16:37,720 --> 00:16:44,720 America and start a new career or have a side hustle with the franchise and keep their 292 00:16:44,720 --> 00:16:45,720 day job, keep their paycheck. 293 00:16:45,720 --> 00:16:52,320 There's lots of options out there, but it's all about taking back control and building 294 00:16:52,320 --> 00:16:54,720 additional wealth for their future. 295 00:16:54,720 --> 00:16:55,720 That's so cool. 296 00:16:55,720 --> 00:17:00,200 And my next question is, what do you think is a trait? 297 00:17:00,200 --> 00:17:06,200 Like the skills and trait that you feel are the most important when you want to be a franchise 298 00:17:06,200 --> 00:17:12,720 owner versus like just getting your job or getting your own business from scratch. 299 00:17:12,720 --> 00:17:14,720 What do you think is the most important skills? 300 00:17:14,720 --> 00:17:17,040 Yeah, that's a great question. 301 00:17:17,040 --> 00:17:22,720 I would say most of the people that I work with have managed other people. 302 00:17:22,720 --> 00:17:23,720 Okay. 303 00:17:23,720 --> 00:17:29,360 So even if they've had a small staff, they have management skillsets, right? 304 00:17:29,360 --> 00:17:30,920 They know how to lead. 305 00:17:30,920 --> 00:17:35,840 They're a natural leader and they can manage people because what they're going to be doing 306 00:17:35,840 --> 00:17:42,000 is when you buy a franchise business, you're going to be eliminating yourself from the 307 00:17:42,000 --> 00:17:46,120 specialty or the expert to the boss. 308 00:17:46,120 --> 00:17:47,520 You're going to be the boss now, right? 309 00:17:47,520 --> 00:17:50,680 And then you're going to build a team underneath you. 310 00:17:50,680 --> 00:17:53,560 And so you have to be able to lead and manage. 311 00:17:53,560 --> 00:17:57,920 You have to be able to encourage people, right? 312 00:17:57,920 --> 00:18:05,240 So good management skills, good leadership skills, a basic understanding of financials, 313 00:18:05,240 --> 00:18:06,240 right? 314 00:18:06,240 --> 00:18:11,800 Know how to read a P&L, know how to put together a performer or a budget, right? 315 00:18:11,800 --> 00:18:14,840 Anybody should know that if they're going to go into business, right? 316 00:18:14,840 --> 00:18:19,240 Because you got to know what's going on with the numbers, right? 317 00:18:19,240 --> 00:18:21,240 Those are really the basics. 318 00:18:21,240 --> 00:18:22,240 That's pretty cool. 319 00:18:22,240 --> 00:18:25,840 I teach that class right now and I tell my students, pay attention, right? 320 00:18:25,840 --> 00:18:27,000 They want to open up a business. 321 00:18:27,000 --> 00:18:28,000 They're like, I hate accounting. 322 00:18:28,000 --> 00:18:30,680 I'm like, I'm not even giving you debits and credits. 323 00:18:30,680 --> 00:18:35,480 I'm giving you just the overview because if you hire people, you need to know if you 324 00:18:35,480 --> 00:18:36,480 can't afford them. 325 00:18:36,480 --> 00:18:37,920 You know what I mean? 326 00:18:37,920 --> 00:18:41,160 If you want to not hire people, why not? 327 00:18:41,160 --> 00:18:44,000 It all comes down to the dollars and cents, right? 328 00:18:44,000 --> 00:18:45,000 It does. 329 00:18:45,000 --> 00:18:46,000 It does. 330 00:18:46,000 --> 00:18:51,440 Now, has the recent COVID-19 pandemic changed your approach to people when it comes to like 331 00:18:51,440 --> 00:18:56,720 giving your consultation or has that even increased because of COVID-19? 332 00:18:56,720 --> 00:19:02,040 Well, one thing that I might have failed to mention to you is that all of my services, 333 00:19:02,040 --> 00:19:08,520 all of my coaching, all my connections to funding organizations to help them fund their 334 00:19:08,520 --> 00:19:13,120 franchise of their dreams and the franchise companies, it's completely free. 335 00:19:13,120 --> 00:19:20,640 I don't charge a penny for any of my services to anyone that works with me because of all 336 00:19:20,640 --> 00:19:24,880 my success and my track record and franchising. 337 00:19:24,880 --> 00:19:32,160 Franchise companies like to use me as a recruiter to help identify people that have the right 338 00:19:32,160 --> 00:19:38,000 skill sets and can afford their franchise in the areas that they're looking to develop. 339 00:19:38,000 --> 00:19:45,000 So if I do the matchmaking correctly and the franchisor approves the person and the person 340 00:19:45,000 --> 00:19:50,400 said, yes, I want to buy this franchise, then the franchise company is going to pay me 341 00:19:50,400 --> 00:19:54,360 a finder's fee very similar to a real estate agent. 342 00:19:54,360 --> 00:19:55,360 Yeah. 343 00:19:55,360 --> 00:19:56,360 Yeah. 344 00:19:56,360 --> 00:19:57,360 Or a recruiter, really. 345 00:19:57,360 --> 00:19:58,360 Some of them get... 346 00:19:58,360 --> 00:19:59,360 Or a recruiter, okay. 347 00:19:59,360 --> 00:20:00,360 Yeah. 348 00:20:00,360 --> 00:20:09,760 So with that being said, since the pandemic, let's just say, 2022 banner year. 349 00:20:09,760 --> 00:20:14,760 Banner year for me, highest placements I've ever done since 2006. 350 00:20:14,760 --> 00:20:15,760 Wow. 351 00:20:15,760 --> 00:20:22,920 2019, just a smidge under this year's placements. 352 00:20:22,920 --> 00:20:28,760 And I really think, again, people who are forced to look inward and do a self-discovery 353 00:20:28,760 --> 00:20:35,560 and say, am I truly happy doing what I'm doing every day or do I want to take this time to 354 00:20:35,560 --> 00:20:39,400 find a new path to bring me happiness? 355 00:20:39,400 --> 00:20:41,840 And maybe people are happy. 356 00:20:41,840 --> 00:20:47,840 Maybe people were happy with their job, but they said, there's a void that I want to fill. 357 00:20:47,840 --> 00:20:50,880 I want to give back to my community. 358 00:20:50,880 --> 00:20:53,280 I want to provide a positive impact. 359 00:20:53,280 --> 00:20:58,120 I want to help lead others because I personally gain satisfaction by helping others be successful. 360 00:20:58,120 --> 00:21:06,760 Whatever it was, whatever their why was, that motivated them enough to be able to take the 361 00:21:06,760 --> 00:21:11,720 leap and at least explore the opportunity of doing something different. 362 00:21:11,720 --> 00:21:14,800 So it's definitely increased significantly. 363 00:21:14,800 --> 00:21:15,800 Wow. 364 00:21:15,800 --> 00:21:20,040 That's pretty amazing, actually, because I could see that happening when there's the 365 00:21:20,040 --> 00:21:22,880 mass quitting of teachers. 366 00:21:22,880 --> 00:21:24,880 We're getting paid like $2 an hour. 367 00:21:24,880 --> 00:21:26,040 It's a joke, but it is true. 368 00:21:26,040 --> 00:21:27,040 It is a joke. 369 00:21:27,040 --> 00:21:28,040 Yeah. 370 00:21:28,040 --> 00:21:29,640 It is very much so. 371 00:21:29,640 --> 00:21:32,280 And a lot of people are doing quiet quitting, right? 372 00:21:32,280 --> 00:21:34,600 It's because it's not worth it anymore. 373 00:21:34,600 --> 00:21:39,480 Now, if someone were to like, this is so exciting, tell me more. 374 00:21:39,480 --> 00:21:42,520 Where should they even start when it comes to franchising? 375 00:21:42,520 --> 00:21:45,520 Should they start like, I want to franchise a Starbucks or a McDonald's? 376 00:21:45,520 --> 00:21:47,560 Oh, no, that's probably half a million dollars. 377 00:21:47,560 --> 00:21:50,040 But where do they start? 378 00:21:50,040 --> 00:21:51,800 How do you even get there? 379 00:21:51,800 --> 00:21:55,640 Because a lot of people are saying, you know, franchise, you don't have control over anything, 380 00:21:55,640 --> 00:21:56,640 right? 381 00:21:56,640 --> 00:22:01,040 They are telling you exactly to the T and just multiply what they're doing. 382 00:22:01,040 --> 00:22:02,400 You're not really the boss of you. 383 00:22:02,400 --> 00:22:04,160 You're just kind of making money, but it's not. 384 00:22:04,160 --> 00:22:06,000 You are definitely getting you. 385 00:22:06,000 --> 00:22:07,000 You are absolutely in charge. 386 00:22:07,000 --> 00:22:10,680 One, how to say you're in charge of your customers, you're in charge of your staff, you're in 387 00:22:10,680 --> 00:22:14,760 charge of your books, you're in charge of executing the proven plan. 388 00:22:14,760 --> 00:22:18,400 The franchise is always not going to do that for you, but they are going to give you the 389 00:22:18,400 --> 00:22:22,000 playbook and they're going to tell you exactly what to do, when to do it, why you're doing 390 00:22:22,000 --> 00:22:25,400 what you're doing, and they're going to help you every day. 391 00:22:25,400 --> 00:22:30,760 Make sure you get to the World Series because they are responsible for you being successful. 392 00:22:30,760 --> 00:22:36,640 So it is a myth to say, I'm not in control of anything when I own a franchise business 393 00:22:36,640 --> 00:22:40,240 because you are making all the decisions. 394 00:22:40,240 --> 00:22:42,840 And you are in control of that. 395 00:22:42,840 --> 00:22:45,960 You're in control of your pricing, everything, right? 396 00:22:45,960 --> 00:22:53,720 So you have a playbook and you have decisions that have fluidity and flexibility to it. 397 00:22:53,720 --> 00:22:59,080 But yes, if you go to McDonald's and they don't have a Big Mac on the menu, you're going 398 00:22:59,080 --> 00:23:00,080 to be like, what the heck? 399 00:23:00,080 --> 00:23:02,600 Because they're Big Mac on the menu, right? 400 00:23:02,600 --> 00:23:09,600 So there's certain boundaries, rules, and parameters that have to be set word that that's 401 00:23:09,600 --> 00:23:14,680 what creates the branding and the value proposition with franchising. 402 00:23:14,680 --> 00:23:22,600 So whether you go to the McDonald's in Wisconsin or the McDonald's in Barrow Beach, Florida, 403 00:23:22,600 --> 00:23:28,880 or the McDonald's in Colorado Springs, Colorado, you can be assured there's going to be a Big 404 00:23:28,880 --> 00:23:31,160 Mac on the menu, right? 405 00:23:31,160 --> 00:23:37,480 So those things add value and increase the valuation of the business overall. 406 00:23:37,480 --> 00:23:40,680 They're not, I mean, not all the rules are bad, right? 407 00:23:40,680 --> 00:23:45,000 So but here's the thing, people don't know where to begin. 408 00:23:45,000 --> 00:23:46,800 It's very overwhelming. 409 00:23:46,800 --> 00:23:49,440 I do all the heavy lifting, right? 410 00:23:49,440 --> 00:23:50,440 I'm an expert. 411 00:23:50,440 --> 00:23:52,480 I have a pulse on the industry. 412 00:23:52,480 --> 00:23:55,160 Not every franchise organization is created equal. 413 00:23:55,160 --> 00:23:56,760 You can bet your boots on that, right? 414 00:23:56,760 --> 00:24:00,040 And I can confidently say that because I was a franchisor. 415 00:24:00,040 --> 00:24:04,080 So I saw how all the other franchise companies operate it. 416 00:24:04,080 --> 00:24:07,240 So we vet these franchise companies. 417 00:24:07,240 --> 00:24:13,120 We look at their training and their marketing and their support and how many store closures 418 00:24:13,120 --> 00:24:14,120 they have. 419 00:24:14,120 --> 00:24:16,120 Do they have any lawsuits? 420 00:24:16,120 --> 00:24:17,480 What's going on? 421 00:24:17,480 --> 00:24:18,480 Call franchise owners. 422 00:24:18,480 --> 00:24:19,480 Are you happy? 423 00:24:19,480 --> 00:24:20,480 Are you making money? 424 00:24:20,480 --> 00:24:23,640 How does the franchise over support you? 425 00:24:23,640 --> 00:24:26,840 How long does it take them to get back to you when you have an issue? 426 00:24:26,840 --> 00:24:29,880 So we do all heavy lifting. 427 00:24:29,880 --> 00:24:34,160 And we have a special inventory that we work with. 428 00:24:34,160 --> 00:24:39,040 And again, I am proud to say that I work with some of the fastest growing, most successful 429 00:24:39,040 --> 00:24:42,280 franchises in America for a reason. 430 00:24:42,280 --> 00:24:43,280 Why? 431 00:24:43,280 --> 00:24:45,600 Because number one is my reputation on the line. 432 00:24:45,600 --> 00:24:49,960 Number two, I want them to come back and buy their second, third, fourth franchise from 433 00:24:49,960 --> 00:24:50,960 me, right? 434 00:24:50,960 --> 00:24:53,760 Because we got a home run the first one. 435 00:24:53,760 --> 00:24:59,120 And I want referrals because what is that saying birds of the feather flock together? 436 00:24:59,120 --> 00:25:06,600 And so they are going to be surrounded by like people who also say, hey, I want to be 437 00:25:06,600 --> 00:25:07,600 a business owner like you. 438 00:25:07,600 --> 00:25:09,120 How did you find that franchise? 439 00:25:09,120 --> 00:25:13,520 Well, I worked with America's franchise matchmaker, Carrie Ann, let me connect you. 440 00:25:13,520 --> 00:25:16,240 I honestly can tell you I'm very blessed. 441 00:25:16,240 --> 00:25:21,120 A very large percentage of my business is 100% referral. 442 00:25:21,120 --> 00:25:25,920 Even when people don't buy a franchise, they send me probably more referrals than the people 443 00:25:25,920 --> 00:25:27,000 that buy franchises. 444 00:25:27,000 --> 00:25:30,320 Because they're just like, this was an amazing experience. 445 00:25:30,320 --> 00:25:35,000 I learned a lot about myself and I didn't leave them de-handed even though I'm not going 446 00:25:35,000 --> 00:25:37,000 to move forward with the business, right? 447 00:25:37,000 --> 00:25:42,560 So the steps they need to take is they need to be prepared to do a self-discovery. 448 00:25:42,560 --> 00:25:44,560 What are their dreams once? 449 00:25:44,560 --> 00:25:46,720 Is it even possible, right? 450 00:25:46,720 --> 00:25:49,720 Financially, can they even afford a franchise, right? 451 00:25:49,720 --> 00:25:58,520 You have to have at least liquidity, some sort of liquidity of at least $100,000 and 452 00:25:58,520 --> 00:26:04,160 you've got to have a net worth of at least $350,000 to buy anything that's going to bring 453 00:26:04,160 --> 00:26:07,400 any kind of revenue in the door, right? 454 00:26:07,400 --> 00:26:09,600 So they need to take an inventory of their financials. 455 00:26:09,600 --> 00:26:16,160 They need to think of what are their strengths, what are their weaknesses, right? 456 00:26:16,160 --> 00:26:23,480 And then they need to contact me and we can have a discussion and then we can move to 457 00:26:23,480 --> 00:26:30,880 eventually a consultation where we can put together their dream wish list because nobody 458 00:26:30,880 --> 00:26:31,880 has time to waste, right? 459 00:26:31,880 --> 00:26:37,480 So we're laser focused and we make sure that we're in the strongest position to identify 460 00:26:37,480 --> 00:26:43,480 and match them up to multiple businesses so they can compare and contrast and stack these 461 00:26:43,480 --> 00:26:46,800 up against each other, it should never be a one-and-one scenario. 462 00:26:46,800 --> 00:26:51,840 Yeah, should be having like comparative analysis between these competitors and C. I'm glad 463 00:26:51,840 --> 00:26:52,840 you said that. 464 00:26:52,840 --> 00:26:53,840 So that was my next question. 465 00:26:53,840 --> 00:26:56,800 I'm like, if someone was thinking of having a franchise, like how much does, you know, 466 00:26:56,800 --> 00:27:02,280 do they need and you answer that literally because other people want it, but if they 467 00:27:02,280 --> 00:27:09,080 don't have the means to do it, it's not impossible, obviously, but it is impossible right now 468 00:27:09,080 --> 00:27:11,080 if you don't have the asset, right? 469 00:27:11,080 --> 00:27:17,000 Yeah, and really in today's climate, I tell everyone like, my goal is to spend as little 470 00:27:17,000 --> 00:27:18,600 of your own money as possible. 471 00:27:18,600 --> 00:27:19,600 Why? 472 00:27:19,600 --> 00:27:22,600 Because smart business people use OPM, other people's money. 473 00:27:22,600 --> 00:27:23,600 That's why they got money. 474 00:27:23,600 --> 00:27:25,840 That's what smart business people do. 475 00:27:25,840 --> 00:27:30,320 So worst case scenario in today's climate, you're going to have to make a down payment 476 00:27:30,320 --> 00:27:33,720 of 30% just like you would for a car or a house. 477 00:27:33,720 --> 00:27:41,040 And then the delta can be covered by a small business loan, a home equity line and credit, 478 00:27:41,040 --> 00:27:45,600 a lot of people don't know that they can actually roll over for some of their retirement 479 00:27:45,600 --> 00:27:50,560 dollars to themselves, tax-free and penalty free to start their own franchise. 480 00:27:50,560 --> 00:27:57,400 There's a conversation that most people don't know and they are actually already have 401 481 00:27:57,400 --> 00:27:58,400 K anyway, right? 482 00:27:58,400 --> 00:27:59,400 401 K or IRAs, 401. 483 00:27:59,400 --> 00:28:07,800 So let's say that, you know, they were transitioned out of their last company, their last company, 484 00:28:07,800 --> 00:28:09,800 let them go and said, we don't need you. 485 00:28:09,800 --> 00:28:11,800 Thank you very much. 486 00:28:11,800 --> 00:28:12,800 Bye-bye. 487 00:28:12,800 --> 00:28:14,800 Okay, well, I got this 401 K sitting here. 488 00:28:14,800 --> 00:28:19,920 Well, you can take that compounding effect and you can borrow a portion of that to yourself, 489 00:28:19,920 --> 00:28:23,520 tax-free and penalty free to start your own franchise business or any other business. 490 00:28:23,520 --> 00:28:25,280 It doesn't have to be a franchise. 491 00:28:25,280 --> 00:28:28,600 You can't go on an even market shopping spree. 492 00:28:28,600 --> 00:28:29,600 You can't go to Northstrom. 493 00:28:29,600 --> 00:28:30,600 You can't buy a bow. 494 00:28:30,600 --> 00:28:31,600 It has to be business, right? 495 00:28:31,600 --> 00:28:32,600 Otherwise you'll end up in the pokey, right? 496 00:28:32,600 --> 00:28:33,600 We don't want to give it bad advice out there. 497 00:28:33,600 --> 00:28:34,600 So how do you get those dollars? 498 00:28:34,600 --> 00:28:40,600 For the business. 499 00:28:40,600 --> 00:28:41,600 For a business. 500 00:28:41,600 --> 00:28:43,600 But how cool is that? 501 00:28:43,600 --> 00:28:44,600 That is pretty cool actually. 502 00:28:44,600 --> 00:28:46,120 Not a lot of people, not even me. 503 00:28:46,120 --> 00:28:50,160 I didn't even know you can do that with tax-free because everyone's so scared like 40% is going 504 00:28:50,160 --> 00:28:51,160 to be taken out. 505 00:28:51,160 --> 00:28:53,120 You know, like it's just a lot of money that you have. 506 00:28:53,120 --> 00:28:56,120 It's like, feels like double taxation really at the end too. 507 00:28:56,120 --> 00:28:57,120 Yeah. 508 00:28:57,120 --> 00:29:00,200 So it's a phenomenal product. 509 00:29:00,200 --> 00:29:04,440 It's called the ROBS program, Rollover for Business Startup. 510 00:29:04,440 --> 00:29:05,440 It's a real deal. 511 00:29:05,440 --> 00:29:06,440 It's legal. 512 00:29:06,440 --> 00:29:10,800 It's been out there for decades and millions of people use it. 513 00:29:10,800 --> 00:29:13,760 Some people take a combination of maybe some savings. 514 00:29:13,760 --> 00:29:21,920 But again, we want you to get educated, become an educated prospective buyer before you make 515 00:29:21,920 --> 00:29:24,080 any decisions or spend any money. 516 00:29:24,080 --> 00:29:25,080 Yeah. 517 00:29:25,080 --> 00:29:29,200 Even like a hay, this is your lifetime goal and you're like, I don't even have 20,000 518 00:29:29,200 --> 00:29:31,720 in my bank or maybe even like 80,000. 519 00:29:31,720 --> 00:29:37,560 But someday soon I'm going to get that, talk to Carrie Ann and see where you're heading. 520 00:29:37,560 --> 00:29:40,080 And then from there, that's your main intentions and goal. 521 00:29:40,080 --> 00:29:43,440 Two years from now you might get, you know, half a million and like, Carrie Ann, I'm ready. 522 00:29:43,440 --> 00:29:44,440 Let's go. 523 00:29:44,440 --> 00:29:45,440 You never know, right? 524 00:29:45,440 --> 00:29:46,440 Yeah. 525 00:29:46,440 --> 00:29:47,440 I mean, nothing happens by accident. 526 00:29:47,440 --> 00:29:49,440 That's what I know for sure. 527 00:29:49,440 --> 00:29:50,440 Yeah. 528 00:29:50,440 --> 00:29:51,440 Yeah. 529 00:29:51,440 --> 00:29:57,560 My last question is, if you were to inspire someone right now listening, saying, hey, 530 00:29:57,560 --> 00:29:59,040 I really want to connect. 531 00:29:59,040 --> 00:30:03,640 I really want to know what my options are in terms of making my own business through 532 00:30:03,640 --> 00:30:05,000 franchise. 533 00:30:05,000 --> 00:30:06,480 Where do I start? 534 00:30:06,480 --> 00:30:07,480 Yeah. 535 00:30:07,480 --> 00:30:09,920 So you can go to my website. 536 00:30:09,920 --> 00:30:12,880 It's franchise-logic.com. 537 00:30:12,880 --> 00:30:17,440 That's the little dash, right? 538 00:30:17,440 --> 00:30:20,280 And my calendar is right there on the front page. 539 00:30:20,280 --> 00:30:24,160 You can book an initial 15 minute discussion with me. 540 00:30:24,160 --> 00:30:29,320 I've been franchising business ownership for over 24 years. 541 00:30:29,320 --> 00:30:33,240 I'm sure there is not a question someone could ask me that I wouldn't be able to answer. 542 00:30:33,240 --> 00:30:38,200 And we can just have, you know, some dialogue and talk about why does this make sense for 543 00:30:38,200 --> 00:30:40,520 you or why does it not make sense for you. 544 00:30:40,520 --> 00:30:47,360 And then if it does make sense for us to work together, then we're going to start the journey. 545 00:30:47,360 --> 00:30:50,560 It's typically a 90-day journey from beginning to end. 546 00:30:50,560 --> 00:30:54,000 You have to get approved by the franchise or not everyone gets approved. 547 00:30:54,000 --> 00:30:59,480 But we're going to put you to the front of the line and shine you in the brightest light. 548 00:30:59,480 --> 00:31:02,800 And you know, we won't know if franchising is going to be right for you or not until 549 00:31:02,800 --> 00:31:03,800 we get going. 550 00:31:03,800 --> 00:31:05,280 It's like buying a house. 551 00:31:05,280 --> 00:31:08,320 You have that dream of getting that certain house. 552 00:31:08,320 --> 00:31:10,040 You put down the negotiation. 553 00:31:10,040 --> 00:31:11,160 You're like, counter-offer me. 554 00:31:11,160 --> 00:31:13,880 I can't do this. 555 00:31:13,880 --> 00:31:14,880 That's amazing. 556 00:31:14,880 --> 00:31:15,880 Thank you so much. 557 00:31:15,880 --> 00:31:19,320 I learned quite a bit actually in this conversation. 558 00:31:19,320 --> 00:31:21,600 So now I'm like, oh, I know people who can help you. 559 00:31:21,600 --> 00:31:27,080 I pride myself of knowing a lot of people that are helping other people either through 560 00:31:27,080 --> 00:31:28,960 business, through learning, to whatever. 561 00:31:28,960 --> 00:31:29,960 So this is amazing. 562 00:31:29,960 --> 00:31:31,480 I'll put you on that list for sure. 563 00:31:31,480 --> 00:31:32,960 Thank you so much for your time today. 564 00:31:32,960 --> 00:31:33,960 Oh my gosh. 565 00:31:33,960 --> 00:31:34,960 Thank you. 566 00:31:34,960 --> 00:31:35,960 It was all my pleasure. 567 00:31:35,960 --> 00:31:39,280 It was just wonderful to share my story. 568 00:31:39,280 --> 00:31:54,400 Thank you for listening to my podcast today. 569 00:31:54,400 --> 00:32:00,280 If you have any questions, email me at luah at levelupbydocklelin.com. 570 00:32:00,280 --> 00:32:06,640 Luah L-U-A-B-Y-D-O-C-L-E-Y-L-A-N-D.com. 571 00:32:06,640 --> 00:32:09,720 It's open for consultations and courses will be offered soon. 572 00:32:09,720 --> 00:32:12,400 I will see you in my next episode. 573 00:32:12,400 --> 00:32:15,400 Stay connected, informed, and inspired. 574 00:32:15,400 --> 00:32:38,160 Until next time.